Behind Your Reviews: Sassy Service Industry Superhero

27 Episodes
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By: X

Welcome to Behind Your Reviews — hosted by X, aka Neko Justice. We read the reviews so you don't have to (and OMG you're welcome).We skip the boring star ratings and dive straight into the wildest, most unhinged complaints left on the internet with a straight face — customers blaming coffee shops for the weather, petty trolls demanding the impossible, and reviews that say more about the reviewer than the business.Stick around for our full weekly lineup: They Trippin' On Tuesday's, Wonky Wednesday, Funky Friday Fragrance Flips, and Bizarre Blessings Sunday — where we flip the script and celebrate the 5-star wins t

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Hash Browns, Press-Ons, And A Wallet Rescue
Hash Browns, Press-Ons, And A Wallet Rescue episode artwork
#15
Yesterday at 6:00 PM

👑 This is your Crown Chat! Got thoughts on today's episode? Hit the 'Send us a Text Message' link above and tell me what's on your mind! Fair warning — the funniest ones might get read live on air!

We turn five-star reviews into end-of-week laughter, then spotlight the real people who show up when life gets messy. From a hot breakfast delivery to a wedding-day nail rescue to a wallet returned with every dollar intact, we celebrate everyday integrity and care. 
• our over-the-top read of five-star reviews and why we need the laughs 
• a short-order chef walking bre...


Why Does This Perfume Smell Like A Doctor’s Office
Why Does This Perfume Smell Like A Doctor’s Office episode artwork
#14
Last Friday at 4:00 PM

👑 This is your Crown Chat! Got thoughts on today's episode? Hit the 'Send us a Text Message' link above and tell me what's on your mind! Fair warning — the funniest ones might get read live on air!

We spin the Funky Friday Fragrance Flips wheel and translate three hyped scents into what they actually smell like in real life. We talk harsh metallic mint, smoky leather overload, and the moment a “fresh premium” hit stops feeling special because everyone is wearing it. 

• quick price disclaimer before the fragrance breakdowns 
• Mind Games premium bottle smelling clinical and me...


You Ordered Luxury Hair And Got A Doll Wig
You Ordered Luxury Hair And Got A Doll Wig episode artwork
#13
Last Wednesday at 9:00 PM

👑 This is your Crown Chat! Got thoughts on today's episode? Hit the 'Send us a Text Message' link above and tell me what's on your mind! Fair warning — the funniest ones might get read live on air!

We welcome new listeners to Wonky Wednesday with a grown and spicy warning, then get back to our mission of naming the spot and shielding the trolls while we audit wild customer reviews. We roast a too-hot-to-handle bikini wax complaint and a luxury hair order meltdown, then land on the simplest fix most people avoid: read the details, manage your expec...


Clear Bag Policy Ruined My Night So I Ranted
Clear Bag Policy Ruined My Night So I Ranted episode artwork
#12
Last Tuesday at 9:00 PM

👑 This is your Crown Chat! Got thoughts on today's episode? Hit the 'Send us a Text Message' link above and tell me what's on your mind! Fair warning — the funniest ones might get read live on air!

We put three two-star complaints on the stand and test whether the businesses actually failed or the reviewers ignored the basics. From nail glue drama to arena bag rules to a blunt bob that goes crooked, we keep it funny while pulling out real lessons about expectations and accountability. 
• setting the vibe for grown, unfiltered review audits 
• nail salon revie...


Touch The Hem Of His Garment And Puff Puff Pass
Touch The Hem Of His Garment And Puff Puff Pass episode artwork
#11
08/30/2026

👑 This is your Crown Chat! Got thoughts on today's episode? Hit the 'Send us a Text Message' link above and tell me what's on your mind! Fair warning — the funniest ones might get read live on air!

We turn five-star reviews into a dramatic, churchy comedy service because the week is rough and laughter is the medicine. Then we hand out real praise to the businesses that protect people’s peace and go above and beyond. 
• Welcome, announcements, and the Bizarre Blessings vibe 
• Our “community champion” mission and why we spotlight great service 
• Monthly supporter option wit...


When Rich Leather Smells Like Pickles
When Rich Leather Smells Like Pickles episode artwork
#10
08/28/2026

👑 This is your Crown Chat! Got thoughts on today's episode? Hit the 'Send us a Text Message' link above and tell me what's on your mind! Fair warning — the funniest ones might get read live on air!

We spin the troll tracker on “Funky Friday” and read savage low-star fragrance reviews that drag luxury scents for migraines, burnt sugar vibes, pickle juice leather, and loud musk. We use the chaos to land on real advice about sampling first, checking your sources, and buying scents that match your taste instead of the internet’s. 

•grown folk show rules and...


Eat Your Soup And Stop Typing Reviews
Eat Your Soup And Stop Typing Reviews episode artwork
#9
08/26/2026

👑 This is your Crown Chat! Got thoughts on today's episode? Hit the 'Send us a Text Message' link above and tell me what's on your mind! Fair warning — the funniest ones might get read live on air!

We welcome new listeners, lay down the grown-and-spicy ground rules, and explain why we audit petty reviews while giving local businesses the win they deserve. Then we spin the wheel across three cities and flush the funniest complaints, from melted ice cream drama to checkout silence to drive-thru “microwave” outrage. 
• listener discretion reminder and community mission to salute small and local bu...


When Popcorn Crunching Becomes A Crisis
When Popcorn Crunching Becomes A Crisis episode artwork
#9
08/25/2026

👑 This is your Crown Chat! Got thoughts on today's episode? Hit the 'Send us a Text Message' link above and tell me what's on your mind! Fair warning — the funniest ones might get read live on air!

We spin the troll tracker and break down viral-style reviews that punish businesses for doing normal business things. We talk about expectations, public spaces, and why some complaints say more about the reviewer than the service. 
• house rules, listener discretion, and how we read reviews line by line 
• a one-star movie theater review over loud popcorn crunching and “sonic atmosph...


Communion Wine And Honey Butter Biscuits
Communion Wine And Honey Butter Biscuits episode artwork
#8
08/23/2026

👑 This is your Crown Chat! Got thoughts on today's episode? Hit the 'Send us a Text Message' link above and tell me what's on your mind! Fair warning — the funniest ones might get read live on air!

We turn gorgeous five-star reviews into a glittered-up weekend service, then send big gratitude to the staff who make those moments happen. From rooftop jazz brunch to mountain patio lattes to a cliffside sunset dinner, we map how real hospitality feels when it is done right. 
• Our “Bizarre Blessings” vibe, house rules, and why we read the reviews so you don’t ha...


We Break Down What “Expensive Dirt” Really Means
We Break Down What “Expensive Dirt” Really Means episode artwork
#7
08/21/2026

👑 This is your Crown Chat! Got thoughts on today's episode? Hit the 'Send us a Text Message' link above and tell me what's on your mind! Fair warning — the funniest ones might get read live on air!

We read savage one-star luxury fragrance reviews and translate the insults into actual perfume notes, from “wet tree bark” greens to boozy cherry and smoky tobacco vanilla. Along the way, we talk sampling mistakes, perfume counter etiquette, and whether these so-called trolls are really just doing public service. 
• setting the tone for Funky Friday fragrance talk 
• pricing disclaimer and how perfume...


Stop Ordering Fries And Calling It Romance
Stop Ordering Fries And Calling It Romance episode artwork
#6
08/19/2026

👑 This is your Crown Chat! Got thoughts on today's episode? Hit the 'Send us a Text Message' link above and tell me what's on your mind! Fair warning — the funniest ones might get read live on air!

We keep it grown and spicy while we audit petty restaurant reviews and defend the businesses that follow their rules. I flush three complaints that boil down to entitlement, impatience, and ignoring clearly stated policies. 
• Tech hiccups and a quick welcome to new listeners 
• The Wonky Wednesdays mission of eco-justice and calling out troll reviews 
• How reservations work versus wh...


A Hot Dog Bun Starts A Full Meltdown
A Hot Dog Bun Starts A Full Meltdown episode artwork
#5
08/18/2026

👑 This is your Crown Chat! Got thoughts on today's episode? Hit the 'Send us a Text Message' link above and tell me what's on your mind! Fair warning — the funniest ones might get read live on air!

We spin the troll tracker from Chicago to Denver to Atlanta and call out how small inconveniences turn into dramatic one-star and two-star reviews. We unpack what fair feedback looks like when you are cold in a stadium, stuck in a weekend breakfast rush, or speeding through takeout on the way to work.
• Why we keep it grown and spicy


From Pancakes To Opera Birthdays To Latte Miracles
From Pancakes To Opera Birthdays To Latte Miracles episode artwork
#4
08/16/2026

👑 This is your Crown Chat! Got thoughts on today's episode? Hit the 'Send us a Text Message' link above and tell me what's on your mind! Fair warning — the funniest ones might get read live on air!

We turn real five-star reviews into a dramatic Sunday-style laugh fest while giving love to the service workers who quietly save people’s days. From surprise pancakes to a birthday opera to an off-menu latte “miracle,” we celebrate the small acts that feel like big blessings. 
• framing the segment as a playful “bizarre blessings” service built around five-star reviews 
• shielding bus...


A $300 Perfume Smelled Like A Seafood Dumpster
A $300 Perfume Smelled Like A Seafood Dumpster episode artwork
#3
08/13/2026

👑 This is your Crown Chat! Got thoughts on today's episode? Hit the 'Send us a Text Message' link above and tell me what's on your mind! Fair warning — the funniest ones might get read live on air!

We spin the Master Studio Wheel and read some of the most unhinged one-star fragrance reviews on the internet, from a luxury niche perfume dragged as a seafood dumpster to a rose incense masterpiece accused of smelling like a Victorian ghost. Then we roast the idea that a famous cologne is supposed to make strangers propose marriage, and we ask you t...


Why Bad Coffee Reviews Go Viral
Why Bad Coffee Reviews Go Viral episode artwork
#1
08/13/2026

👑 This is your Crown Chat! Got thoughts on today's episode? Hit the 'Send us a Text Message' link above and tell me what's on your mind! Fair warning — the funniest ones might get read live on air!

We kick off season two with a no-filter welcome, a quick reminder that we are not kid friendly, and a big love note to the listeners taking our little corner of the internet global. Then we spin the wheel, land in Jacksonville, and flush three ridiculous one-star coffee shop reviews that confuse art, physics, and basic common sense. 
• setting expectat...


A Bathroom Prank Sign Should Not Ruin Dinner
#2
08/12/2026

👑 This is your Crown Chat! Got thoughts on today's episode? Hit the 'Send us a Text Message' link above and tell me what's on your mind! Fair warning — the funniest ones might get read live on air!

We kick off Wonky Wednesday with a few real-life obstacles, a big global shout out to listeners, and our mission to protect small businesses from petty review culture. Then we audit two one-star reviews that spiral over a prank bathroom sign and a windy marina deck, and we say out loud what a fair rating should actually be. 
• Setting the tone...


A Free Glazed Donut Can Change Your Week
#8
08/09/2026

👑 This is your Crown Chat! Got thoughts on today's episode? Hit the 'Send us a Text Message' link above and tell me what's on your mind! Fair warning — the funniest ones might get read live on air!

A free warm glazed donut, a real compliment at the window, and a little praise music on a tiny speaker. That is the kind of “small” moment that can flip a whole spirit around, and it kicks off our latest round of Bizarre Blessings where we take five-star reviews and give them the dramatic Sunday treatment.

We roll through t...


Luxury Colognes With Shockingly Bad Reviews
#10
08/06/2026

👑 This is your Crown Chat! Got thoughts on today's episode? Hit the 'Send us a Text Message' link above and tell me what's on your mind! Fair warning — the funniest ones might get read live on air!

One star fragrance reviews are a special kind of honesty: the kind that turns a luxury bottle into a comedy roast in two sentences. We bring you our Funky Fragrance Flips segment and step away from safe, predictable scent talk to read the wildest reviews we can find on big perfume sites, complete with the real brand names, real prices, and t...


A Broken Vase Isn’t A Refund Problem
#9
08/05/2026

👑 This is your Crown Chat! Got thoughts on today's episode? Hit the 'Send us a Text Message' link above and tell me what's on your mind! Fair warning — the funniest ones might get read live on air!

We read three savage one-star reviews from “premium” stores and decide what’s a real service problem versus plain old personal responsibility. From a broken vase refund demand to a luxury scent that “smells like wet dog,” we keep it grown, funny, and honest about what reviews should actually do. 
• setting the ground rules for auditing petty reviews while keeping people ano...


Luxury Resorts To Desert Tours, Bad Complaints Exposed
#7
08/03/2026

👑 This is your Crown Chat! Got thoughts on today's episode? Hit the 'Send us a Text Message' link above and tell me what's on your mind! Fair warning — the funniest ones might get read live on air!

A one-star review can be helpful, or it can be a full-blown meltdown over things that are literally the point of the trip. We’re in rare form today, spinning our global wheel and reacting line by line to some of the most unhinged travel complaints we’ve ever seen. Expect spicy language, sharp takes, and a lot of laughing at the ki...


The Espresso Made Me Do It
#6
08/02/2026

👑 This is your Crown Chat! Got thoughts on today's episode? Hit the 'Send us a Text Message' link above and tell me what's on your mind! Fair warning — the funniest ones might get read live on air!

Welcome to Bizarre Blessings Sunday, family! 🤫🔞 Come on in, sit down, and get your hats right! We are adjusting our crowns today because we are keeping it grown, keeping it sexy, and letting loose for the weekend!

Let's celebrate right up front—we officially survived the Monday Audits, family! We pushed right through the madness of Wonky Wednesday, and we finall...


No restroom? Are you Sh*ttin Me?
#5
07/29/2026

👑 This is your Crown Chat! Got thoughts on today's episode? Hit the 'Send us a Text Message' link above and tell me what's on your mind! Fair warning — the funniest ones might get read live on air!

Let's see who made the Clean Plate Club this week... right before the slaughter! We check out the $10 frozen lumpia holiday drama, a boutique coffee bar cup and commode crisis, and an epic 28-ounce steak cleanup mystery! 🥩🔨🤫🖤💗

📬 SEND FAN MAIL: The text line is officially open! Click the link at the top of our show notes to submit your own wild...


Scratch and Sniff Ice Cream Shop Madness
#4
07/27/2026

👑 This is your Crown Chat! Got thoughts on today's episode? Hit the 'Send us a Text Message' link above and tell me what's on your mind! Fair warning — the funniest ones might get read live on air!

We are keeping it happy, keeping it sassy, and exposing some absolute comedy gold today! We treat the place like a scratch-and-sniff, check out the adult defeated by a cup lid, and look at the narrow hallway toddler track meet! 🤫🖤💗

📬 SEND FAN MAIL: The text line is officially open! Click the link at the top of our show notes to...


Job Quitting Horchata Miracle: The Happy Review
#3
07/26/2026

👑 This is your Crown Chat! Got thoughts on today's episode? Hit the 'Send us a Text Message' link above and tell me what's on your mind! Fair warning — the funniest ones might get read live on air!

Settle into the pews and straighten your Sunday hats, family, because the slate is clean! Today, we celebrate the miracles and the local heroes. These customers aren't complaining—they are straight-up worshiping the staff! We take their praise and twist it into over-the-top, supernatural milestones, from telepathic baristas to a latte so divine someone literally decided to quit their corporate job!


Ice Cubes Are Ruining Lives Hater Reviews
#2
07/22/2026

👑 This is your Crown Chat! Got thoughts on today's episode? Hit the 'Send us a Text Message' link above and tell me what's on your mind! Fair warning — the funniest ones might get read live on air!

Welcome to Wonky Wednesday! Today, X and service industry superhero Neko Justice tackle the absolute head-scratchers. Trolls love the flavor but dock stars because they don't understand basic physics, or because their own brain takes too long to read a menu! 

Support the show

Want to support the show or treat me to your f...


The Poodle Napkin Scandal & Unhinged Hater Logic
#1
07/20/2026

👑 This is your Crown Chat! Got thoughts on today's episode? Hit the 'Send us a Text Message' link above and tell me what's on your mind! Fair warning — the funniest ones might get read live on air!

Welcome to the premiere of Behind Your Reviews! Host X and service industry superhero Neko Justice are auditing the internet's most unhinged 1-star critics. From an Orlando poodle cloth napkin crisis to New York Coquito scams, we say everything your local staff wishes they could!"

Support the show

Want to support the show or treat me to...


Welcome to Behind Your Reviews: The Roadmap
#1
07/18/2026

👑 This is your Crown Chat! Got thoughts on today's episode? Hit the 'Send us a Text Message' link above and tell me what's on your mind! Fair warning — the funniest ones might get read live on air!

Welcome to Behind Your Reviews! 

I want to hear your testimonies! Flood the comment section on our Spotify page, drop your reviews on Apple Podcasts, or slide directly into our anonymous inbox. Let’s talk about it in the comments this week! 

If you want to celebrate your establishment on the airwaves, you can also use our porta...