Case Closed: From Consult to Crown

What if some of the biggest opportunities to grow your dental implant practice are already sitting inside your office?

Dental practices spend thousands of dollars attracting new patients, generating leads, and investing in outside marketing. But while bringing in new patients is important, many practices overlook one of their most valuable resources: the patients, relationships, and opportunities they already have.

In this episode of Case Closed: From Consult to Crown, Ryan Pritchard and AJ Davino explore the often-overlooked power of internal marketing and why building a successful implant program requires more than simply generating new...

Dentists are constantly being told what they need to invest in to grow their practices. New technology, more marketing, another provider, changes to insurance, partnerships, and countless other opportunities all promise to take the practice to the next level. But which investments are actually worth it?

In this episode of Case Closed: From Consult to Crown, Ryan Pritchard and AJ Davino put some of the biggest investments and business decisions in dentistry on trial, breaking down when they make sense, when they don’t, and why the answer is often more complicated than it appears.

Th...

Clinical success in implant dentistry starts long before the procedure. It is built through proper planning, thoughtful case selection, clear communication, and a team that understands the process from consultation through final restoration.

In Episode 12 of Case Closed: From Consult to Crown, Ryan Pritchard and AJ Davino are joined by oral surgeon Dr. Gregory White to discuss the clinical and operational factors behind more predictable implant outcomes.

Dr. White explains why dentists must evaluate the available bone, prosthetic space, tissue, bite, implant position, and complete workflow before beginning a case. Just as importantly, every dentist...

Every dental practice wants to grow, but growth only makes sense when the practice is ready to support it.

In Episode 11 of Case Closed: From Consult to Crown, Ryan Pritchard and AJ Davino break down what it actually means to scale an implant practice and how to recognize when it’s time to take the next step. Whether that means adding team members, bringing on another provider, increasing capacity, or eventually expanding into another location, the decision should be driven by more than simply wanting to get bigger.

The conversation starts with one of the mo...

In Part 1 (Episode 9), Ryan and AJ broke down the first half of the 10 metrics that define your dental implant practice. Now, they’re moving further down the funnel to the numbers that reveal what happens after you generate the opportunity.

In this episode, the guys focus on the final five KPIs and how seemingly small improvements throughout the patient journey can create a massive difference in practice performance. Getting the phone to ring is only the beginning. What happens when your team answers? Do callers actually book? Do scheduled patients show up? Are they accepting treatment? Are yo...

Most dental practices track numbers. But are you tracking the right ones?

In this episode of Case Closed: From Consult to Crown, Ryan Pritchard and AJ Davino break down the Key Performance Indicators (KPIs) that actually determine whether an implant practice is growing or simply staying busy. Marketing alone doesn't create growth. It takes a system that turns interest into appointments, appointments into treatment, and treatment into completed cases. The numbers tell that story.

Ryan and AJ introduce the three pillars that every successful implant practice should be measuring: Activity, Opportunity, and Acceptance. Together, these...

The technical side of dentistry matters, but what patients remember most is how they're treated.

In this episode of Case Closed: From Consult to Crown, Ryan Pritchard and AJ Davino are joined by Dr. Rami Nazarian to discuss one of the most overlooked drivers of treatment acceptance and long-term practice growth: chairside etiquette.

From the moment a patient walks through the door to the way a doctor enters the operatory, every interaction shapes trust, confidence, and ultimately a patient's willingness to move forward with treatment. While clinical skill is essential, the patient experience is often...

Can a small-town dental practice really become a $3 million practice?

The data says absolutely.

In this episode of Case Closed: From Consult to Crown, Ryan Pritchard and AJ Davino break down what they've learned after working with implant practices across the country, from towns with just over 1,000 people to larger suburban markets. Time and time again, they've seen one thing prove true: the size of your town doesn't determine the size of your practice.

The practices that consistently grow aren't the ones with the biggest populations...