The Skindustry
The Skindustry is a business podcast for ambitious skin professionals who want to grow, scale and lead with confidence. I share the real lessons from 12 years in the industry and 10 years as a clinic owner - so you can build a thriving business without learning everything the hard way.
Are Peels About to Need a Doctor? The Tea from Parliament
Piping Hot Tea from the House of Commons
Have you seen the posts flying round about the new parliamentary report on hair and beauty and wondered whether you need to panic? 👀
I’ve read all 89 pages so you don’t have to, and in this episode I’m spilling the tea on what’s actually in it and what it means for us as skin specialists ☕️
I’m explaining the red, amber and green licensing system in plain English, plus the one big question we’re all waiting on: will peels and microneedling nee...
They’re Laughing in the Group Chat. You’re Building a Business.
How many reels have you got sitting in your drafts right now because you’re worried what people will say? Whether it’s another skin specialist stitching your post, the girls from school slagging you off in their group chat, or you just overthinking it until you don’t post anything at all, I’m getting into all of it in this episode 👀
I’m sharing my honest thoughts on the whole stitching trend (not one I’m a fan of, I’ll be honest), why it’s an if and not a when, and why the people laughing at y...
Is Skin Coaching Turning Into Scam City?
The piping hot tea is ready ☕️ 👀
Over the last week I've spoken to skin specialists who were pressured into signing up, told to take out loans to pay, and refused refunds when the coaching wasn't what they'd been sold. I've been there myself. In this episode I share two anonymous stories from practitioners, my own experience, and the questions to ask before you invest in any coach.
In this episode
What's happening in skin specialist coaching right nowThe sales tactics to watch for, from pressure to being told to borrow moneyTwo...The Three Black Friday Mistakes That Cost You
This week I'm telling you all about why my Black Friday's flopped 😥
A couple of regulars booked, a few likes from people who were never going to come in, and then January arrived with barely anything in the diary. In this episode I'm telling that story properly, because the three mistakes behind it are the same three I see clinics make every single November.
I'm going through each one, why December was never the month that needed saving, and the one question every client is asking in their head before they book. If you...
Is Virtual the Future of Treating Acne? With Ella from Ell Skinn
This week I’m joined by Ella from @ell.skinn, acne specialist and the woman behind a hugely successful virtual acne programme that’s producing some seriously impressive transformations 👀
We chat about Ella’s journey into the skin industry, how she found her niche in acne and how her business has evolved as she’s become more specialised.
A BIG part of this episode is virtual acne programmes - how Ella runs hers, what actually happens behind the scenes, how she supports her clients remotely and, most importantly, how she’s getting incredible re...
Just 40 Minutes of Me Losing My Mind
This week’s episode is a little different. There are no business lessons, skin education or groundbreaking strategies… just 40 minutes of me yapping about the absolute chaos of moving house 😂
It has now been 10 days since we picked up the keys and, thanks to some very unwanted visitors, we’re still not actually able to live there.
Throw in the wrong keys, faulty locks, my dog becoming unwell and one problem after another, and it’s safe to say this move has tested every last bit of patience I have 🙃
So grab a cuppa an...
I Finally Went on Holiday Without Money Stress - Here’s What Changed
What if your skin business could continue making money even when you weren’t physically in the clinic? 👀
For 12 years of being self-employed, taking time off always came with financial stress. Before every holiday, I would spend weeks saving, squeezing extra clients into my diary and worrying about how I was going to cover the income I’d lose while I was away.
But this time was completely different - all because I had created additional income streams that weren’t completely dependent on me being in the treatment room 🙌
The day before my holiday, I...
Overwhelmed, Uninspired & Ready to Stop Posting? Listen to This First
If showing up on social media feels harder than usual right now, you’re definitely not the only one.
So many skin specialists are feeling stuck in a content lull. You’re spending hours thinking about what to post, questioning whether anyone is even seeing it and wondering how you’re supposed to stay consistent when your content doesn’t seem to be bringing in new clients.
In this episode, I’m talking honestly about why social media feels so overwhelming at the moment and how to get yourself moving again without putting even more pressure o...
Why Skincare Alone Isn't Enough - The Functional Approach To Acne with Faye Knox
This week on The Skindustry, I'm joined by Functional Skin Practitioner and educator, Faye Knox, to explore why skincare alone isn't always enough when it comes to clearing acne and other chronic skin conditions.
We dive into what a functional approach to skin health actually looks like, how internal factors such as stress, hormones, gut health and lifestyle can influence the skin, and why so many clients continue to struggle despite trying every product on the market.
Faye also shares her journey into functional skin health, the inspiration behind creating The Functional...
Everyone Wants My Blood Testing Secrets... Here's My Answer
This week's episode is a little controversial… 👀
Blood testing has become one of the biggest trends in the skin industry, but do I believe every skin specialist should be offering it?
Absolutely not ❌
In this episode, I'm sharing my thoughts on why blood tests are a tool, not the treatment, why I don't believe you need them to become an incredible skin specialist, and why I choose not to publicly share the lab company I use.
We talk about the pressure social media creates, why competence should always come before access, and why...
Can Women Really Have It All? Motherhood, Burnout & Letting Go Of Mum Guilt with Rebecca Harrington
Welcome back to The Skindustry! 🫶🏼🤍
This week, I’m joined by self-leadership coach Rebecca Harrington for a conversation that I know so many women, especially business owners and mums, are going to resonate with.
We often hear that women can “have it all” - but at what cost?
Together, we dive into the realities of motherhood, business ownership, burnout and the pressure many women feel to keep everyone else happy whilst putting themselves last. We talk about mum guilt, people pleasing, carrying the mental load and why so many ambitious women struggle to prioritise them...
Not Everyone Wants To See You Win
This week's episode is a little different 👀
I'm getting ready for the SKIN&KIN event on Monday (today!) and thought it was the perfect time for a catch-up episode. I talk about the excitement of attending industry events, the importance of surrounding yourself with like-minded people, and why stepping away from your day-to-day environment can completely change your perspective.
I also share a recent situation involving another business tenant that tested my patience and got me thinking about something many business owners experience at some point in their journey... difficult people.
In this epis...
If They Won't Change, Neither Will Their Skin
Have you ever felt like you're working harder on your client's skin than they are?
In this week's episode of The Skindustry Podcast, I'm diving into a topic that every skin specialist will relate to at some point in their career - how to be firmer with clients whilst still being fair, supportive and professional.
A fellow practitioner recently asked me how to deal with clients who expect life-changing results from facials but aren't willing to make the changes needed at home. Whether it's acne, rosacea, pigmentation, or ageing concerns, we often find ourselves repeating...
The Truth About Treating Acne - With Emily Jayne Skin Revision
Today’s episode is a BIG one 👀⚡️
I’m joined by the incredible Emily from Emily Jayne Skin Revision - acne specialist, educator and founder of the Advanced Acne Academy, and honestly, this conversation is one EVERY skin specialist needs to hear.
Fun fact - I actually completed Emily’s academy myself back in 2024 when she first launched, so this felt like a really full-circle conversation and one I’ve wanted to have for a long time.
We talk about the reality of treating acne in clinic beyond products, protocols and be...
The Motivation You’re Missing Might Be The Room You’re In
This week on The Skindustry 🎙️✨
I’m talking all about the Functional Skin Academy event I attended last week, why it left me feeling SO inspired, and why getting yourself into the right rooms can completely change your mindset, motivation and business.
When you work alone, it’s so easy to get stuck in your own bubble, and sometimes being surrounded by like-minded people who genuinely understand your goals, struggles and ambition is exactly what you need to reignite your fire ⚡️
In this episode, we chat about:
• The importance of community in business
• Wh...
I Dropped A Day In Clinic… Then Everything Shifted
In this episode, I’m talking about something I think so many business owners are silently struggling with - burnout 🔥
I open up about what burnout actually looked like for me behind the scenes, what led me there, and the moment I realised something had to change.
After constantly overworking, overfilling my diary, and convincing myself I just needed to “push through”, I finally made the terrifying decision to drop a day in clinic.
And within 5 minutes of announcing it… an opportunity I’d been quietly manifesting landed in my DM’s 👀
This episode is ab...
You Don’t Need More Clients, You Need A Better Business Model - With @bylaurenjohnson
If you feel like you need more clients to make more money… this episode is your reality check 👀
Because more clients isn’t the answer - a better business model is.
I’m joined by my first ever guest, @bylaurenjohnson, who helps business owners build passive income, create multiple income streams, and scale in a way that doesn’t lead to burnout 🔥
We break down why being fully booked can still leave you stuck, and how to start scaling your income without burning out 😴
🧠 WE COVER:
• Why fully booked do...
Cheap Treatments Are Killing The Industry… Here’s How To Price Properly
Cheap prices aren’t just hurting your business - they’re damaging the entire industry 😢
In this episode, I’m breaking down the real impact of undercharging, why it’s making it harder for skin specialists to be taken seriously, especially in the whole “medic vs non-medic” conversation, and how it’s affecting your ability to actually build a profitable, sustainable clinic 💰
I’ll also walk you through exactly how to set your prices properly - including a simple formula to work out if your current pricing even makes sense 📈
If you’re fully booked but still not ear...
Why Your Branding Is Costing You Clients (And How To Fix It)
Branding is one of the most overlooked parts of building a successful skin business… but it could be the exact reason you're not attracting the clients you actually want 👀
In this episode, I’m breaking down why branding is so much more than just a logo or a colour palette, and how it directly impacts your ability to attract, convert and retain clients.
Because the truth is… people don’t just buy treatments anymore.
They buy into YOU!
If your brand feels inconsistent, unclear or disconnected, your dream clients will feel that - even if th...
Most New Skin Businesses Are Set Up Wrong... Here’s Exactly What I’d Do Instead
Most new skin businesses are set up wrong… and it’s not your fault.
The industry is louder than ever.
More courses. More treatments. More pressure to do everything.
But no one is actually teaching you how to build a business that works.
In this episode, I’m breaking down exactly what I would do if I had to start my skin business from scratch in 2026… with no clients, no following, and no reputation.
This is the real foundati...
New Aesthetics Regulations Explained: What We Actually Know (England vs Scotland)
Everyone is talking about the new aesthetics regulations…
and honestly? The level of panic right now is unreal 👀
Group chats are blowing up
People are rushing into courses
Training academies are telling you what you “need” to do
But the truth is… a lot of it isn’t actually confirmed yet
In this episode, I’m breaking down the new regulations in Scotland, what’s actually happening, and what this could mean for England and the wider UK
We’re cuttin...
ChatGPT Isn’t The Problem… You Are
Everyone is using AI right now… but most people are using it completely wrong 👀
If your content feels flat, robotic, or just isn’t converting, this episode is going to hit home 🤍
I’m breaking down exactly how I use AI in my business, from content planning and email marketing to offers, pricing and client education. But more importantly, I’m showing you why so many people are getting it wrong… and how to fix it.
Because let’s be honest, you can spot unedited ChatGPT content instantly. The tone...
Your Business Isn’t A Democracy - It’s A Dictatorship
In this episode of The Skindustry, we’re talking about one of the biggest things therapists struggle with in business - boundaries.
From last-minute cancellations and no-shows, to clients turning up late and expecting you to bend the rules, this episode dives into why clear policies are absolutely essential if you want to protect your time, income and sanity as a business owner.
I’m breaking down why deposits matter, how cancellation and no-show fees should work, and why consistency with your policies is so important. Because the truth is, if you bend the rules once...
The Truth About Manifesting As A Business Owner
Manifesting is everywhere right now. Vision boards, affirmations, “just believe and it will happen.” But is it actually real, or just another bit of business woo?
In this episode I’m getting honest about mindset, manifestation and what it actually looks like when you’re building a business behind the scenes.
I’m sharing my own experience with mindset over the years, how it’s helped me push through some of the hardest moments in business, and why manifesting on its own won’t magically change your life.
Because the truth is, belief without...
Episode One - 30 & Unapologetic
Welcome to the very first episode of The SKINdustry.
In this episode, I’m introducing myself, sharing how I built my business from nothing over the last 12 years, and why turning 30 made me stop waiting and finally start this podcast.
If you’re growing a business but constantly second-guessing yourself, feeling alone in the industry, or scared of making mistakes, this is for you.
No gatekeeping. No pretending it’s easy. Just honest conversations about building something real.
If you’re...
