Tip Into Better Revenue - The Optometry Podcast
Tip Into Better Revenue is a short-form podcast designed specifically for practice owners and teams who want smarter systems and stronger financial performance—without the fluff.Each episode delivers quick, actionable tips focused on revenue cycle workflows, billing accuracy, claims management, and process optimization. We break down common inefficiencies, highlight small discrepancies that lead to big delays, and share practical strategies you can implement immediately.This podcast is brought to you by Collective Revenue, a team dedicated to helping practices reduce denials, improve cash flow, and build sustainable revenue through better processes.Small changes. Smarter processes. Stronger results—collectively.
Your Aging Is Talking
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Your AR aging report tells you exactly where your money is stuck, how long it’s been there, and usually why. In this episode, Hannah Boyd walks through how to read your aging buckets and what good looks like. At Collective Revenue, we aim to keep 61-120 days at or under 4% of total AR and 120+ days at or under 2.5%. You’ll also hear why timely filing limits belong on a cheat sheet at every billing desk, and a simp...
Modifier 25 & The Refraction Trap
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Two small things show up on almost every optometry audit we do: refractions that never get collected, and modifier 25 used like it’s automatic. In this episode, Hannah Boyd covers how to stop losing refraction revenue and how to use modifier 25 the right way.
Key takeaways
Medicare never pays for a refraction (92015). It’s a statutory exclusion, so it’s always the patient’s responsibility.Tell patients about the refraction fee up front, have them sign you...92 or 99 Codes
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Eye codes or E/M codes? Learn how to choose the code your documentation and payer actually support, so you stop under-coding complex visits and avoid takebacks.
Verify Before The Patient Sits Down
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Join Hannah Boyd with Collective Revenue as we discuss the importance of verification and eligibility in your optometry practice.
Your A/R Is Lying To You
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Join Hannah Boyd, CEO and Founder of Collective Revenue and today's host of Tip Into Better Revenue as we dive into an ugly truth in optometry billing - your A/R is lying to you.
The Dreaded “A” Word
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Join Hannah Boyd, CEO and Founder of Collective Revenue and today's host of Tip into Better Revenue as we dive into The Dreaded “A” Word. Let's talk about audits!
Unlocking Hidden Revenue
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Join Founder and CEO Hannah Boyd for today's Tip Into Better Revenue as we discuss Unlocking Hidden Revenue in your practice.
Understanding the difference between rejected and denied claims
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Join CEO and Founder, Hannah Boyd as we dive into Understanding the difference between rejected and denied claims. She'll cover basic examples and steps on what to do next to solve your unpaid claims.
Part Two - Coordination of Benefits
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Join Hannah Boyd, Founder and CEO of Collective Revenue for part two of coordination of benefits. Today we will cover vision plans and commercial plans.
Coordination of Benefits - Is Medicare Secondary?
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Dive in with Hannah Boyd, Founder and CEO on today's quick yet actionable episode discussing when Medicare is secondary.
Eligibility 101
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Join us as we talk the benefits of patient eligibility and why your practice should be taking the necessary precautions.
Is it Advantage...or Not?
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Dive in with Hannah and uncover how to determine if the insurance plan you are dealing with is Traditional Medicare, a Medicare Advantage Plan or Railroad Medicare.
Timely Filing
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Miranda elaborates on the importance of timely filing and the impact it can have on your revenue and patients.
The Insurance Card is the Foundation
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Miranda explains the importance of the insurance card information and why it is important to your revenue outcome.