Not Another KM Podcast

Jana Thuaud didn’t set out to work in knowledge management. She found her way there through environmental science, development work, and years of documenting what actually happens on the ground.

In this episode, she shares what that journey taught her about KM in the real world. Not the polished version, the human one.

Brittany and Rachel dig into why organizations are still defaulting to websites, repositories, and webinars in 2026. The honest answer? They’re easy to measure, easy to fund, and easy to explain.

They also get...

In this episode, Brittany and Rachel sit down with Rob Taylor, a KM practitioner with over 40 years of experience, to explore where knowledge management is headed and what might need rethinking.

They unpack common KM buzzwords, the real impact of AI, and the ongoing tension between technology and human connection. The conversation also dives into community, trust, and why KM works best when it centers people, not just systems.

After almost 40 years of corporate life as both a consultant and functional head Rob is now an AI trainer and KM consultant...

Brittany and Rachel sit down with Dr. Matt Finch to explore what the future has to do with knowledge management and why it matters more than we often give it credit for. With a background that spans strategy, foresight, and information science, Matt brings a fresh perspective on how KM practitioners can think beyond the present.

They dig into scenario planning, storytelling as a strategic tool, and why getting comfortable with uncertainty might be one of the most practical skills in today’s work. The conversation also touches on learning through play, engaging audiences who do...

In this episode, Brittany and Rachel sit down with Maggie Starkey to talk about the real work of knowledge management — the part that lives in relationships, not just repositories.

They explore why interpersonal skills are core KM capabilities, not “nice to have” extras. From building trust and practicing active listening to navigating layoffs and organizational change, this conversation centers on the human side of knowledge work.

Maggie shares insight on resilience, the emotional weight KM professionals often carry, and why the value of KM isn’t always immediately visible — but is abs...

In this episode, Brittany and Rachel sit down with Angela to explore her journey from serving as a Knowledge Management Specialist at USAID to her current work in holistic health advocacy.

They unpack what it is really like to practice KM inside a large federal system, where information exists everywhere but is not always accessible in ways that truly empower people. Angela shares candid reflections on operational onboarding gaps, lack of standardization, records management inconsistencies, and ongoing IT challenges that made knowledge flow harder than it needed to be.

But this conversation goes beyond systems...

In this episode of Not Another KM Podcast, Brittany and Rachel welcome their first guest, John Hovell, Director of Strategic Partnerships at Power + Systems, to unpack what they are officially calling The KM/OD Situationship, and unofficially calling (How Do We Get Rid of John?!)

They dig into where Knowledge Management (KM) and Organizational Development (OD) overlap, where they diverge, and why the lines between them can feel blurry at best. They talk definitions, common misconceptions, and the ongoing identity struggle that seems to follow OD around. More importantly, explore how both disciplines...

Rachel and Brittany talk about their very non-linear, accidental paths into knowledge management and why KM shows up everywhere, no title required. They share KM “aha” moments, personal knowledge hacks, and the real magic of the work: connecting people and untangling messy systems. Expect honest takes, light buzzword roasting, and a whole lot of human-centered KM.

Takeaways

Knowledge management careers are often stumbled upon rather than intentionally pursuedKnowledge management can be practiced in any sector and does not necessarily require formal education or certification KM is a gift for connecting people and solving problemsThe impo...

In our very first episode of Not Another KM Podcast, Brittany and Rachel introduce themselves and dig into what knowledge management actually is—and why it deserves a lot more love (and a lot less jargon). They talk about KM as the art of capturing, organizing, and sharing what people know so work doesn’t keep reinventing the wheel. Most importantly, we set the tone for what this podcast is here to do: bring curiosity, honesty, and a little irreverence to KM through hot takes, conversations with folks doing the work, and thoughtful unpacking of trends shaping the field.