Ground Floor Government

40 Episodes
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By: PhoneLive.io

Ground Floor Government is the podcast for the people who make local government work—behind the scenes. Hosted by David Plappert, founder of PhoneLive.io, this show gives city and county clerks, IT leads, communication pros, and public servants their time at the mic. ㅤ Each week, we dig into what really keeps cities and counties running—last-minute meeting prep, tech shifts, team leadership, and the quiet but essential work of transparency and public service. If you’ve ever hit publish on a public notice, stayed late to prep a meeting, or solved a problem no one even saw coming, this show is

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Making an Impact in Local Government (with Colleen Roberts) | Ep. 93
Making an Impact in Local Government (with Colleen Roberts) | Ep. 93 episode artwork
#93
Yesterday at 8:30 PM

Summary

In this episode of Ground Floor Government, host Hugh Plappert interviews Colleen Roberts, the Public Information Officer and Brand Manager for New Bern, North Carolina. Colleen shares her journey into local government, the challenges she faces in public communication, and the innovative strategies she employs to engage the community. She discusses the importance of ADA accessibility in communications and offers advice for those considering a career in local government. The conversation highlights the impact of local government on communities and the diverse opportunities available within this field.

Ready to explore your own...


From Fire Chief to City Manager (with Chuck Winn) | Ep. 92
From Fire Chief to City Manager (with Chuck Winn) | Ep. 92 episode artwork
#92
Last Wednesday at 6:00 PM

Summary

In this episode of Ground Floor Government, host Hugh Plappert speaks with Chuck Winn, the City Manager of Bozeman, Montana. Chuck shares his journey from aspiring police officer to fire chief and eventually city manager, emphasizing the importance of community service and the unexpected paths that can lead to fulfilling careers in local government. The conversation explores the challenges of managing a growing city, the significance of partnerships, budgeting for community needs, and the vital role of internal services in local government operations. Chuck also highlights the importance of building relationships and encouraging new talent in...


The Journey of a City Administrator (with Jeff Fiegenschuh) | Ep. 91
The Journey of a City Administrator (with Jeff Fiegenschuh) | Ep. 91 episode artwork
#91
Last Tuesday at 2:15 PM

Summary

In this episode of Ground Floor Government, host Hugh Plappert interviews Jeff Fiegenschuh, the City Administrator of Washington, Illinois. They discuss Jeff's journey into local government, the dynamics of working in smaller communities, and the challenges faced during unexpected events like COVID-19. Jeff shares insights on the importance of budgeting as a policy tool, the impact of community projects, and the significance of transparency and collaboration in local government. He also offers advice for those considering a career in public service, emphasizing the importance of relationship building and mentorship.

Ready to explore...


The Growth of Communication in Local Government (with Kara Roberson) | Ep. 90
The Growth of Communication in Local Government (with Kara Roberson) | Ep. 90 episode artwork
#90
07/10/2026

Summary

In this episode of Ground Floor Government, host Hugh Plappert interviews Kara Roberson, the Strategic Communication Officer in Wentzville, Missouri. They discuss Kara's journey into local government, her career growth, and the evolution of communication strategies within local government. Kara shares insights on the challenges of reactive communication, innovative projects that engage the community, and the unique aspects of working in local government. The conversation highlights the importance of strategic communication in fostering community relationships and enhancing public service.

Takeaways

Kara Roberson's family history influenced her career in local government.Transitioning...


Navigating Election Challenges (with Lisa Goodwin) | Ep. 89
Navigating Election Challenges (with Lisa Goodwin) | Ep. 89 episode artwork
#89
07/08/2026

Summary

In this episode of Ground Floor Government, host Hugh Plappert interviews Lisa Goodwin, the City Clerk of Bangor, Maine. They discuss Lisa's journey in local government, the challenges faced during the 2024 election, and the positive impact of community projects. Lisa shares insights on budgeting, resource management, and the essential people skills required in local government. The conversation also touches on ADA compliance, the broad scope of the City Clerk's role, and the importance of collaboration across departments. Lisa emphasizes her passion for public service and the need for attention to detail in her work, as well...


From Business to Public Service (with Frederick Tobar) | Ep. 88
From Business to Public Service (with Frederick Tobar) | Ep. 88 episode artwork
#88
07/06/2026

Summary

In this conversation, Frederick Tobar shares his journey in local government, highlighting the diverse opportunities available and the importance of adaptability and people skills. He discusses his various roles, the challenges faced, and the positive impact of local projects on the community. Frederick emphasizes the value of a helpful attitude and the significance of understanding the connection between numbers and people's emotions in public service.

Takeaways

Local government offers diverse career paths and opportunities.Adaptability is key in navigating different roles.Community projects can have a significant positive impact.People skills are essential...


From Music to Local Government (with Rick Dave) | Ep. 87
From Music to Local Government (with Rick Dave) | Ep. 87 episode artwork
#87
07/03/2026

Summary

In this episode, Hugh Plappert interviews Rick Dave, an IT technician in local government, exploring his journey from a music background to a career in local government technology. Rick shares insights on the impact of local government on communities, the importance of technology and people skills, and how he navigates challenges in his role. He emphasizes the need for continuous learning and adaptation in a fast-paced environment, while also discussing the future of AV projects and the importance of accessibility in government services.

Takeaways

Rick's journey began with music, leading to a career...


Understanding the Role of County Government (with Melissa Agard) | Ep. 86
Understanding the Role of County Government (with Melissa Agard) | Ep. 86 episode artwork
#86
07/01/2026

Summary

In this episode of Ground Floor Government, host Hugh Plappert interviews Melissa Agard, County Executive of Dane County, Wisconsin. They discuss Melissa's journey from being a recipient of local government services to leading the county. The conversation covers the breadth of county government services, the importance of crisis management, and the successes achieved in the community. Melissa emphasizes the need for compassion and service in local government, encouraging individuals, especially single mothers, to pursue careers in public service. The episode concludes with a call to action for community engagement and support.

Takeaways<...


From Community Organizer to County Executive (with Steuart Pittman) | Ep. 85
From Community Organizer to County Executive (with Steuart Pittman) | Ep. 85 episode artwork
#85
06/29/2026

Summary

In this episode of Ground Floor Government, host Hugh Plappert interviews Steuart Pittman, the elected County Executive of Anne Arundel County, Maryland. Pittman shares his journey from community advocacy to local government leadership, discussing the challenges and triumphs he faced, particularly during the COVID-19 pandemic. He highlights significant projects, such as the Crownsville Hospital Memorial Park, and emphasizes the importance of public engagement in restoring trust in government. Pittman encourages listeners to consider careers in local government, stressing that every skill set can contribute to community improvement.

Takeaways

Steuart Pittman transitioned...


From Administrative Assistant to City Clerk (with Addie Balester) | Ep. 84
From Administrative Assistant to City Clerk (with Addie Balester) | Ep. 84 episode artwork
#84
06/26/2026

Summary

In this episode, Hugh Plappert interviews Addie Balester, the Clerk of the Council for Cleveland Heights, Ohio. They discuss Addie's journey into local government, the challenges she faced, the importance of finance in council actions, and the need for transparency and accessibility in government processes. Addie shares insights on cross-department collaboration, opportunities for aspiring local government workers, and the passion that drives her in her role.

Takeaways

Unexpected is a common word when we talk to people about their career in local government.I didn't want to be a politician, but...


From Secret Service to County Leadership (with Harold Collins) | Ep. 83
From Secret Service to County Leadership (with Harold Collins) | Ep. 83 episode artwork
#83
06/24/2026

Summary

In this episode, Harold Collins shares his journey from aspiring to join the Secret Service to becoming the Chief Administrative Officer of Shelby County, Tennessee. He discusses his early experiences in local government, the challenges he faces in administration, and the significant projects aimed at improving community health and education. Collins emphasizes the importance of public service and encourages others to consider careers in local government, highlighting the fulfillment that comes from serving the community.

Takeaways

Harold Collins began his career in local government through an internship.His experiences in the...


Navigating the Challenges of Local Government (with Ricky Hatch) | Ep. 82
Navigating the Challenges of Local Government (with Ricky Hatch) | Ep. 82 episode artwork
#82
06/22/2026

Summary

In this episode of Ground Floor Government, Ricky Hatch, the clerk auditor of Weber County, shares his journey from the corporate world to local government. He discusses the misconceptions about government jobs, the challenges and rewards of public service, and the importance of transparency and teamwork in government operations. Ricky highlights impactful legislation he worked on, the significance of finances in local government, and the essential people skills needed to navigate the complexities of public service. He encourages listeners to consider a career in local government, emphasizing the meaningful impact they can have on their communities.<...


From Minimum Wage to City Clerk (with Melissa Coyne) | Ep. 81
From Minimum Wage to City Clerk (with Melissa Coyne) | Ep. 81 episode artwork
#81
06/19/2026

Summary

In this episode of Ground Floor Government, host Hugh Plappert interviews Melissa Coyne, the City Clerk of Lake Worth Beach, Florida. Melissa shares her inspiring journey from minimum wage jobs to a fulfilling career in local government. She discusses the importance of persistence in job applications, the opportunities for career growth within local government, and the value of education and certifications. Melissa also highlights the challenges faced in her role and the passion that drives her to make a difference in her community. The conversation encourages aspiring local government employees to pursue their dreams and emphasizes...


Unlocking Opportunities in Local Government (with Tom Stolz) | Ep. 80
Unlocking Opportunities in Local Government (with Tom Stolz) | Ep. 80 episode artwork
#80
06/17/2026

Summary

In this episode, Tom Stolz, the county manager of Sedgwick County, Kansas, shares his journey in local government, highlighting the various opportunities for career advancement and the challenges faced in leadership roles. He emphasizes the importance of community involvement and problem-solving in public service, as well as the need for preparation and adaptability in a changing environment. Tom reflects on impactful projects throughout his career and encourages aspiring public servants to embrace the rewarding nature of their work.

Takeaways

Local government offers diverse career paths and opportunities.Tom Stolz transitioned from police work...


Leadership Lessons from a County Administrator (with Patrick Bloomingdale) | Ep. 79
Leadership Lessons from a County Administrator (with Patrick Bloomingdale) | Ep. 79 episode artwork
#79
06/16/2026

Summary

In this podcast episode, Patrick Bloomingdale, the County Administrator of Douglas County, Nebraska, shares his inspiring journey from a low-paying job to a successful career in local government. He discusses the importance of hope, resilience, and hard work, especially in the face of bullying and challenges. Patrick highlights his proud accomplishments in mental health initiatives and the complexities of budget management. He emphasizes the significance of disaster preparedness and the role of local government in rebuilding communities. The conversation also touches on leadership, team dynamics, and the future of work in the context of AI, encouraging...


Navigating Public Information During a Crisis (with Tricia Wajda) | Ep. 78
Navigating Public Information During a Crisis (with Tricia Wajda) | Ep. 78 episode artwork
#78
06/15/2026

Summary

In this episode of Ground Floor Government, host Hugh Plappert interviews Tricia Wajda, a public information officer from Monmouth County, New Jersey. Tricia shares her unique journey into local government, discussing her early career, the challenges faced during the COVID-19 pandemic, and the impactful community projects she has been involved in. She emphasizes the importance of transparency, effective communication, and the need for creativity in public information roles. Tricia also highlights the rewarding nature of working in government and encourages others to consider careers in this field.

Takeaways

Tricia Wajda's journey...


The Impact of IT on Community Services (with Kent English) | Ep. 77
The Impact of IT on Community Services (with Kent English) | Ep. 77 episode artwork
#77
06/10/2026

Summary

In this conversation, Kent English, Director of Communications and Information Systems for Donetta County, shares insights into the role of IT in local government. He discusses his journey into local government, the importance of technology in enhancing public services, and the challenges of budgeting and collaboration across departments. Kent highlights innovative projects like AI translation for Board meetings and emphasizes the personal rewards of working in local government despite the lower salaries. He also provides advice for those considering a career in local government IT, stressing the stability and community impact of such roles.

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How to Succeed as a Clerk of Council (with Julie Gibbons) | Ep. 76
How to Succeed as a Clerk of Council (with Julie Gibbons) | Ep. 76 episode artwork
#76
06/08/2026

Summary

In this episode of Ground Floor Government, host Hugh Plappert interviews Julie Gibbons, the first female clerk of council in Toledo, Ohio. Julie shares her journey into local government, the challenges she faces, and the impactful projects she has worked on, including domestic violence protection for public employees. She discusses the importance of staying apolitical, understanding the budget process, and the essential people skills needed in local government. Julie emphasizes the significance of accessibility in digital governance and the value of historical records. She concludes with advice for those considering a career in local government, highlighting...


Navigating Challenges in Government IT (with Bob Henderson) | Ep. 75
Navigating Challenges in Government IT (with Bob Henderson) | Ep. 75 episode artwork
#75
06/05/2026

Summary

In this episode, Bob Henderson, Director of IT in Cass County, North Dakota, shares his journey in local government and the various opportunities available in this field. He discusses the importance of communication and transparency in IT, especially during crisis situations, and highlights innovative projects that enhance public services. Bob also explains the financing of IT projects in government and emphasizes the need for strong relationships and people skills in the IT sector. He concludes by advocating for the value of working in local government, where one can make a direct impact on their community.

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A Journey in Public Service (with Joseph Vizard) | Ep. 74
A Journey in Public Service (with Joseph Vizard) | Ep. 74 episode artwork
#74
06/03/2026

Summary

In this episode of Ground Floor Government, host Hugh Plappert interviews Joseph Vizard, the city clerk of Waltham, Massachusetts. They discuss Vizard's journey in local government, the challenges faced during the COVID-19 pandemic, and the importance of community engagement in local projects. Vizard shares insights on effective communication, the budgeting process, and the skills needed to navigate the complexities of local government. He emphasizes the rewarding nature of public service and encourages those considering a career in local government to pursue it despite the challenges.

Takeaways

Joseph Vizard grew up in...


Navigating the IT Landscape in Local Government (with Rolland Kornblau) | Ep. 73
Navigating the IT Landscape in Local Government (with Rolland Kornblau) | Ep. 73 episode artwork
#73
06/01/2026

Summary

In this episode, Rolland Kornblau, Director of IT at the City of San Bernardino, shares his journey from education to local government IT. He discusses the challenges and rewards of working in local government, the importance of balancing IT needs with departmental requirements, and the impact of technology on community services. Rolland emphasizes the significance of budgeting, navigating unexpected challenges, and ensuring ADA compliance in digital projects. He also highlights the importance of people skills in resolving conflicts and fostering collaboration within the organization. Ultimately, he expresses his passion for technology and the fulfillment he finds...


The Journey of a City Clerk (with Russell Jones) | Ep. 72
The Journey of a City Clerk (with Russell Jones) | Ep. 72 episode artwork
#72
05/29/2026

Summary

In this conversation, Russell Jones, the city clerk of Opelika, Alabama, shares his journey into local government, highlighting the diverse career paths available and the importance of community service. He discusses the daily challenges faced in his role, the impact of civic projects, and the complexities of managing budgets while satisfying various stakeholders. Russell emphasizes the significance of servant leadership and teamwork in local government, as well as the passion that drives him to serve his community. He encourages those considering a career in local government to embrace the opportunity to make a difference.

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The Journey of a County Executive (with Mark Hendrickson) | Ep. 71
The Journey of a County Executive (with Mark Hendrickson) | Ep. 71 episode artwork
#71
05/27/2026

Summary

In this episode, Mark Hendrickson, the County Executive Officer of Merced County, shares his journey in public service, emphasizing the importance of attitude, community impact, and mentorship. He discusses the challenges of navigating local government, balancing budgetary constraints with human needs, and the joy of working in public service. Mark encourages aspiring public servants to embrace the opportunities available in local government and highlights the significance of teamwork and leadership in achieving community goals.

Takeaways

Your attitude has a lot to do with how successful and enjoyable your employment is.We have never...


From Tech Enthusiast to County Clerk (with John Warren) | Ep. 70
From Tech Enthusiast to County Clerk (with John Warren) | Ep. 70 episode artwork
#70
05/26/2026

Summary

In this episode, John Warren, the County Clerk of Dallas County, shares his extensive experience in local government, discussing the diverse opportunities available, the challenges faced, and the innovative solutions implemented during his tenure. He emphasizes the importance of collaboration, budget management, and the impact of technology in enhancing public service. Warren also encourages new generations to consider careers in local government, highlighting the rewarding nature of public service.

Takeaways

Local government offers a wide range of career opportunities.John Warren's journey began with a fascination for technology.He faced significant...


From Private Sector to Public Service (with Dan Hoffman) | Ep. 69
From Private Sector to Public Service (with Dan Hoffman) | Ep. 69 episode artwork
#69
05/22/2026

Summary

In this conversation, Dan Hoffman shares his unique journey in local government, discussing the challenges and rewards of leadership, the intricacies of budgeting, and the importance of people skills. He emphasizes the need for a balance between governance and public service, the role of technology in enhancing government operations, and offers valuable advice for those looking to enter the field.

Takeaways

Dan Hoffman's career path is non-traditional, starting in the private sector.He emphasizes the importance of being close to the community in local government.As a chief innovation officer, he...


From Civil Engineer to Public Leader (with Weston Young) | Ep. 68
From Civil Engineer to Public Leader (with Weston Young) | Ep. 68 episode artwork
#68
05/20/2026

Summary

In this episode of Ground Floor Government, host Hugh Plappert interviews Weston Young, the Chief Administrative Officer of Worcester County, Maryland. They discuss Young's career journey from civil engineering to public service, the importance of local government infrastructure, the challenges faced in administrative roles, and the intricacies of budgeting in local government. Young shares insights on the rewarding aspects of public service and offers advice for those interested in pursuing a career in local government.

Takeaways

Weston Young transitioned from civil engineering to public service due to the financial crisis.Public...


Navigating Crises in Local Government (with Justin Clifton) | Ep. 67
Navigating Crises in Local Government (with Justin Clifton) | Ep. 67 episode artwork
#67
05/18/2026

Summary

In this episode of Ground Floor Government, host Hugh Plappert interviews Justin Clifton, the city manager of Murrieta, California. Justin shares his unique journey into local government, starting from an internship to becoming a city manager. He discusses the challenges he faced, including navigating crises, managing budgets, and balancing community needs with tourism impacts. Justin emphasizes the importance of transparency, relationship-building, and the passion for public service in local government. He also offers valuable advice for those aspiring to enter the field, highlighting the significance of declaring one's intentions and seeking mentorship.

Takeaways

...


Navigating a Career in Local Government (with Louise Miller) | Ep. 66
Navigating a Career in Local Government (with Louise Miller) | Ep. 66 episode artwork
#66
05/15/2026

Summary

In this episode of Ground Floor Government, host Hugh Plappert interviews Louise Miller, the town clerk of Needham, Massachusetts. Louise shares her unique career journey from being an attorney to various roles in local government, emphasizing the importance of community impact and the challenges faced in public service. The conversation covers topics such as navigating unexpected challenges, the significance of budgets, dealing with unfunded mandates, and the collaborative nature of local government work. Louise also provides insights for those considering a career in local government, highlighting the diverse opportunities available and the rewarding nature of public...


How City Clerks Shape Community Engagement (with Niki Newsome) | Ep. 65
How City Clerks Shape Community Engagement (with Niki Newsome) | Ep. 65 episode artwork
#65
05/13/2026

Summary

In this episode, Hugh Plappert interviews Niki Newsome, the city clerk of Santa Monica, California. They discuss Niki's journey into local government, the challenges faced by city clerks, the importance of community engagement, and the impact of budget constraints on local governance. Niki shares her experiences with public trust, accessibility in government, and the skills necessary for success in public service. The conversation concludes with advice for those interested in pursuing a career in local government.

Takeaways

Niki Newsome's journey into local government began with a passion for public administration.Local government plays...


The Journey of a City Manager (with James Fisher) | Ep. 64
The Journey of a City Manager (with James Fisher) | Ep. 64 episode artwork
#64
05/11/2026

Summary

In this conversation, James Fisher, a city manager with over 35 years of experience in local government, shares his journey from being a lifeguard to leading communities. He discusses the importance of local government in making a positive impact, the challenges of financial management, and the essential people skills needed for effective leadership. Fisher emphasizes the diverse opportunities available in local government and the significance of community service.

Takeaways

Local government allows you to leave a lasting impact on communities.Starting in small towns provides a comprehensive understanding of local government.Financial...


From Newsrooms to Government (with Nancy Leuenhagen) | Ep. 63
From Newsrooms to Government (with Nancy Leuenhagen) | Ep. 63 episode artwork
#63
05/08/2026

Summary

In this conversation, Nancy Leuenhagen, the Communications Director for Washoe County, Nevada, shares her journey from a career in journalism to public service communications. She discusses the challenges and rewards of working in local government, particularly in crisis management and storytelling. Nancy highlights the importance of training, creativity, and accessibility in her role, and encourages young professionals to consider careers in public service communications.

Takeaways

Public service communications is a rewarding career path.Transitioning from journalism to public service involves a significant shift in perspective.Crisis management requires unique skills and training.Documentaries...


From Broadcasting to Public Service (with Jamie Kindred) | Ep. 62
From Broadcasting to Public Service (with Jamie Kindred) | Ep. 62 episode artwork
#62
05/06/2026

Summary

In this episode of Ground Floor Government, host Hugh Plappert interviews Jamie Kindred, the Director of Public Relations and Recreation in Hondo, Texas. Jamie shares her unconventional journey into local government, transitioning from a broadcasting career to public service. She discusses the importance of public relations in fostering community engagement, the challenges of managing budgets creatively, and the significance of being relatable to the public. Jamie emphasizes the need for effective communication skills and the rewarding nature of working in local government, encouraging others to consider a career in this field.

Takeaways

Jamie...


From News Anchor to Local Government Leader (with Laura Christmas) | Ep. 61
From News Anchor to Local Government Leader (with Laura Christmas) | Ep. 61 episode artwork
#61
05/04/2026

Summary

In this episode, Laura Christmas shares her journey from broadcast journalism to becoming the Director of Communications for Clay County's government. She discusses the importance of effective communication in local government, the challenges of crisis management, and the significance of ADA compliance in public communications. Laura encourages aspiring professionals to consider careers in local government, highlighting the diverse opportunities available and the impact they can make in their communities.

Takeaways

Laura Christmas transitioned from broadcast journalism to local government communications.She emphasizes the importance of storytelling in her role.Crisis communication...


From HR to City Manager (with Jennifer Poirrier) | Ep. 60
From HR to City Manager (with Jennifer Poirrier) | Ep. 60 episode artwork
#60
05/01/2026

Summary

In this conversation, Jennifer Poirrier shares her journey from a human resources background to becoming the city manager of Clearwater, Florida. She discusses the unique challenges and responsibilities that come with managing a city that heavily relies on tourism, especially in the wake of natural disasters. Jennifer highlights significant community projects, such as the redevelopment of Coachman Park, and emphasizes the importance of strategic planning and teamwork in local government budgeting. In this conversation, Jennifer Poirrier, a city manager, discusses the importance of teamwork, people skills, and community engagement in local government. She emphasizes the need...


Unlocking Opportunities: Internships in Local Government (with Elke Johnson) | Ep. 59
Unlocking Opportunities: Internships in Local Government (with Elke Johnson) | Ep. 59 episode artwork
#59
04/29/2026

Summary

In this episode of Ground Floor Government, host Hugh Plappert speaks with Elke Johnson, a communication coordinator in local government, about the importance of internships in starting a career in public administration. Elke shares her journey from the private sector to local government, the challenges and opportunities of internships, and the essential skills needed for success in this field. The conversation emphasizes the value of communication, networking, and understanding the budgetary processes within local government, while also providing practical advice for those considering internships.

Takeaways

Internships are a crucial entry point...


The People Behind Local Government (with Kendal Francis) | Ep. 58
The People Behind Local Government (with Kendal Francis) | Ep. 58 episode artwork
#58
04/28/2026

Summary

In this episode of Ground Floor Government, host Hugh Plappert interviews Kendal Francis, the City Manager of Muskogee. They discuss the dynamics of local government, the journey into city management, the challenges faced, and the importance of communication and leadership. Kendal shares insights on supporting staff, celebrating successes, and the impact of budget decisions on the community. He emphasizes the need for accessibility and transparency in local government and encourages aspiring public servants to find their passion and get involved.

Takeaways

Working in local government is fundamentally about people.Kendal transitioned from a...


From Stay-at-Home Mom to City Clerk (with Lisa Kent) | Ep. 57
From Stay-at-Home Mom to City Clerk (with Lisa Kent) | Ep. 57 episode artwork
#57
04/24/2026

Summary

In this conversation, Lisa Kent shares her inspiring journey from a stay-at-home mom to a city clerk in local government. She discusses the various responsibilities of her role, the challenges she faces in public service, and the importance of people skills in her job. Lisa highlights the significance of financial management in elections and the efforts made towards digital accessibility for the community. She emphasizes the need for collaboration across departments and expresses her passion for helping the public navigate city services. Lisa also offers valuable advice for those considering a career in local government.

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From TV Reporter to Public Relations Expert in Local Government (with Stu Gooden) | Ep. 56
From TV Reporter to Public Relations Expert in Local Government (with Stu Gooden) | Ep. 56 episode artwork
#56
04/22/2026

Summary

In this episode of Ground Floor Government, host Hugh Plappert speaks with Stu Gooden, the PR manager of utilities for Charlotte County, Florida. They discuss the challenges and rewards of working in local government, particularly in the utilities sector. Stu shares his journey from television journalism to public relations, emphasizing the importance of effective communication in promoting water conservation and managing crises. He highlights the need for young people to consider careers in local government and the significance of mentorship and community service.

Takeaways

Working in local government involves unique challenges and responsibilities...


Navigating Local Government: Insights from a City Clerk (with Marie Balthrop) | Ep. 55
Navigating Local Government: Insights from a City Clerk (with Marie Balthrop) | Ep. 55 episode artwork
#55
04/20/2026

Summary

In this episode of Ground Floor Government, host Hugh Plappert interviews Marie Balthrop, a city clerk in Texas, who shares her journey into local government, the unexpected challenges she faced, and the skills required for success in her role. Marie discusses the importance of community service, financial management, and effective communication in local government, as well as her proudest achievements in enhancing community facilities. She offers valuable advice for those considering a career in local government, emphasizing the need for a servant's heart and strong interpersonal skills.

Takeaways

Marie started her career in...


From Housewife to City Clerk: A Journey of Growth (with Shawn Campbell) | Ep. 54
From Housewife to City Clerk: A Journey of Growth (with Shawn Campbell) | Ep. 54 episode artwork
#54
04/17/2026

Summary

In this episode of Ground Floor Government, host Hugh Plappert interviews Shawn Campbell, the City Clerk of Auburn, who shares her inspiring journey from being a stay-at-home mom to a key figure in local government. The conversation explores the importance of mentorship, the challenges faced in public service, and the impact of community projects. Shawn emphasizes the need for public transparency, effective budgeting, and the essential people skills required in local government roles. She also discusses the significance of ADA compliance and offers valuable advice for those looking to enter the field of local government.

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