Goin' With The Flow

In this episode of Going With the Flow, Lucas Cellino sits down with Rich, Cellino’s new Director of Finance, to talk about his journey from growing up in California and working at Sonos to making the move to Buffalo to be closer to family. What began as an unlikely connection, meeting one of Cellino’s electricians through online gaming, led to a career-changing referral and his new role at Cellino. Rich discusses the shift from corporate finance to small business operations, sharing how forecasting, data insights, and understanding both wins and shortfalls help shape smarter decisions. He also refl...

In this episode of Going With the Flow, Lucas Cellino sits down with Job, longtime website and SEO partner for Cellino and founder of JMAX Media Solutions. Job shares how his partnership with Cellino began nearly seven years ago, when a quick conversation with Luke at a Niagara Business Associates meeting turned into a six-hour deep dive into marketing, community, and collaboration. What started as a professional connection has since grown into a lasting friendship and partnership built on authenticity and shared values. Job reflects on his journey from entertainment to building JMAX Media, how Buffalo’s business community sh...

In this episode of Going With the Flow, Lucas sits down with Sayler Shakir—dog lover, rescue advocate, and co-founder of the Shakir Family Foundation.

Sayler shares how an impromptu trip to a dog adoption event led her and her husband, Buffalo Bills wide receiver Khalil Shakir, to adopt their dog Missy—and how that one decision has since blossomed into a full-fledged mission to save as many dogs as possible.

She and Lucas talk about the overwhelming success of their second annual adoption event, the emotional stories behind the rescues, and how the visibility Khal...

In this episode of Going With the Flow, Lucas sits down with Tyler Lane—Cellino’s first-ever full-time electrician, who made the bold move from California all the way to Buffalo. ⚡

Tyler shares what inspired his cross-country relocation, how he transitioned from commercial electrical work at Universal Studios to residential service, and what it’s been like adjusting to life (and winters) in Western New York.

With a background in the IBEW and experience managing a 45-person crew, Tyler brings a wealth of knowledge—and stories—from his time running his own business to his role at Cell...

In this episode of Going With the Flow, Lucas chats with Marcus—one of the youngest and most energetic members of the HVAC team at Cellino.

Hired at just 18, Marcus shares his journey from the ECC HVAC program to becoming a standout technician known for his positive attitude and eagerness to learn. He opens up about the challenges of being a teenager in the trades, the lessons learned from install jobs, and how he made the leap into maintenance work.

Marcus talks about what he loves most—working directly with customers—and how humor, empathy, and co...

In this episode of Going With the Flow, Lucas sits down with Tom, Cellino’s Plumbing Dispatcher and one of the key people behind keeping the service schedule running smoothly.

Tom shares how his background in IT and retail led him to the fast-paced world of dispatching, what it’s like managing routes, customers, and surprise emergencies, and how the team keeps operations flowing no matter what the day brings.

Plus, he opens up about his favorite parts of working at Cellino, some classic Buffalo favorites, and why the company still feels like family even as i...

In this episode of Goin' With The Flow, Lucas is joined by new addition to the Cellino team, Chris Nowak!

🔧 About Chris:

Grew up across the street from the Cellino family, with both dads in the tradesSpent summers working with his dad, then went full-time in HVAC after collegeReflects on the value of hands-on learning and how early exposure to tools gave him an edgeRan a small company where he wore every hat—from tech to office manager

💬 In this episode, Chris and Lucas chat about:

The differences between small business life and bein...

In this episode of Going With the Flow, Lucas Cellino sits down with Adam Bush, Cellino’s first-ever Purchasing & Inventory Manager. Adam shares how this brand-new role came to be, what it’s been like building it from the ground up, and how it’s already making life easier for the technicians in the field. Lucas and Adam talk about the importance of creating efficiency behind the scenes—like managing truck stock, tracking down warranty parts, and keeping the warehouse organized—so techs can stay focused on the customer. Adam also reflects on his journey from Wegmans and Dick’s Sporting G...

Lucas is joined by NLL Champions and MVPs Josh Byrne and Dhane Smith to talk about their quest for the , and their relationship with Cellino!

Dan Neuman was a Cellino employee before starting his own business! Lucas and Dan talk about the challenges and triumphs of owning a business, and Dan's time at and away from Cellino!

Check out this new episode of Goin' With The Flow with Luke and our HVAC Service Manager, Aaron!

Need HVAC help? Contact us today! https://cellinoplumbing.com/

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Boilers are pretty common in WNY, but they can be a challenge! Don't worry, we'll always find a solution.

Watch this episode of Goin' With The Flow while Luke and Tyler discuss boilers!

Contact us today! https://cellinoplumbing.com/

In this episode of Goin' With the Flow, Tyler and Lucas dive into solutions for homeowners with boilers who also want cooling. Tyler explains how, for these historic Buffalo homes, adding cooling without disrupting the structure is key. He discusses the use of wall-mounted units, floor-mounted units, and ceiling cassettes to achieve efficient zoning and comfort. Tyler also emphasizes the importance of finding rebates to save customers money, sharing an example where additional units were added to a system, making the customer eligible for substantial rebates. The conversation highlights the value of proactive service, with Tyler recommending homeowners explore...