Rapid Response

The NFL is the world's most valuable sports business, and it keeps growing. But is the growth sustainable? Sports journalist Michele Steele joins Rapid Response to kick off the 2026-2027 NFL season with a clear-eyed look at what's driving record franchise valuations, why quarterback salaries keep exploding, and what the league's dizzying array of streaming platforms means for the fans. She also breaks down the NFL's deliberate "Helmets Off" strategy to grow its female audience, the business calculus behind nine international games this season, and whether the Bears are really leaving Chicago. Plus the uncomfortable CTE question that won't...

Jesse Cole loved baseball. He also knew most people thought it was too long and boring. So he disrupted America’s pastime by putting on a yellow tux - and an incredible show. In this episode of Masters of Scale, the founder of the Savannah Bananas welcomed host Jeff Berman to Anaheim Stadium before a show recently to talk about how he’s scaling Fans First Entertainment into a growing league that sells out pro sports stadiums all over the country.

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For decades, e-commerce rewarded the biggest brands that could buy their way to the top of search results. AI is changing that. Shopify COO Jess Hertz joins Rapid Response to share what Shopify's data reveals about the agentic shopping revolution in real time, and how the company is building the infrastructure layer that makes products discoverable and purchasable by AI. Plus, why Shopify's engineers can spend freely on AI tokens while the rest of the business world agonizes over ROI, and what it looks like when a company powering over 14% of online shopping decides to win the future or...

The economy is strong, prices are still too high, and the job market is sending mixed signals. The Federal Reserve is navigating all of it while fending off the most overt political pressure in its modern history. Austan Goolsbee, President of the Chicago Fed, joins Rapid Response ahead of the Central Bank’s highly-watched meeting in Jackson Hole, to give his most candid read on what's actually going on. He explains why tariffs, war in the Middle East, and six years above the 2% inflation target make this the most dangerous inflation environment he's seen, what Kevin Warsh's new leadership me...

This episode originally aired on Rapid Response in April 2026.

With the ongoing disruption in the Strait of Hormuz and fuel prices still elevated, few auto executives are feeling the pressure more acutely than Ford Motor Company CEO Jim Farley. He joins Rapid Response to give a candid account of what the turmoil means for the auto industry, and for an iconic American brand navigating one of the most turbulent moments in its history. Farley gets frank about the China threat reshaping the global auto business, and his frustration with Ford's own ingenuity. Plus, why Ford is back...

Fencing is one of the oldest sports in Olympic history. It's also one of the least watched domestically. Phil Andrews, CEO of USA Fencing, is on a mission to change that, and with the 2028 Los Angeles Games on the horizon, he's running out of time. Andrews joins Rapid Response to reveal how he's building a sports brand with almost no budget and no marketing playbook, cold-calling CMOs, crashing Comic-Con, and convincing Snoop Dogg and Flavor Flav to pick up a sword. He also explains why he banded together five niche sports into a collective to take on sponsors as...

Few leaders have a better real-time read on how AI is actually reshaping the workforce than Hayden Brown. As CEO of Upwork, the platform where 18 million freelancers meet the businesses that need them, she sees what the monthly jobs report can't: which skills are surging, which jobs are quietly disappearing, and why 23% of businesses that moved work to AI are already bringing humans back. Brown joins Rapid Response to share what she's actually seeing on the ground, why she refused to blame AI when she laid off a quarter of Upwork's staff, and what the data says about the...

Jim Collins is the author of some of the most important business books of all time, like Good to Great and Built to Last. For his latest project, instead of profiling iconic companies, he zoomed in on extraordinary individuals we can learn from. He joined Masters of Scale to reveal how icons like Grace Hopper and John Glenn illustrate lessons on how to navigate the cliffs and fog of life. 

Find out more about the book: jimcollins.com

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It's only mid-August, and Watch Duty CEO John Mills says it's only going to get worse. With British Columbia under a province-wide state of emergency and Spokane still reeling from the most destructive wildfire in Washington state history, Mills joins Rapid Response to take us inside the most catastrophic fire season his team has ever faced. Since the LA wildfires made Watch Duty a household name, the nonprofit has doubled its headcount and revenue — growth Mills describes as a little too wild for comfort. He talks about the decision to expand into flood monitoring across all 50 states, the controversial pa...

What’s the business story of the summer thus far? SpaceX’s stumble post-IPO? AI security breaches? Ongoing tension surrounding the Strait of Hormuz? Host Bob Safian sits down with Rapid Response producer Alex Morris to weigh in. The pair also break down the impact of Uber COO Andrew Macdonald’s appearance on the podcast, and how it sparked a broader conversation throughout the business world about AI spending. Plus, leadership lessons forged in the fire of FIFA’s privatization play, Kalshi’s New York lawsuit, and the BTS boycott of The Grammy’s. 

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Rapid Response host Bob Safian recently sat down with Eric Becker on The Long Game to discuss leadership, innovation, and what makes a category-defining business. Bob breaks down what goes into becoming a truly “backable" founder, drawing from his experience profiling early-stage leaders like Mark Zuckerberg and Brian Chesky. The pair also dive into the future of AI and what it means for productivity, how it will reshape the workforce, and why the next decade will reward CEOs who adapt quickly and make disciplined decisions in times of uncertainty.

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For decades, Wieden+Kennedy has defined the brands that shape culture. Now, as economic uncertainty, AI, and shifting consumer expectations rewrite the rules of business, CEO Neal Arthur joins Rapid Response to break down why understanding your audience is no longer just the marketing team's job. Arthur shares what today's most successful brands are getting right and how leaders can better understand the culture that moves their customers. He also takes us behind the scenes of Nike's headline-making World Cup campaign, its emotional New York Knicks spot, and what’s at stake for the future of creativity in business. 

When media mogul Bryon Allen took a controlling stake in BuzzFeed in May – becoming its CEO and chairman – it was his latest bold bet in a volatile media landscape. The Allen Media Group founder joins Rapid Response to explain his strategy for BuzzFeed (note: we recorded this before BuzzFeed announced layoffs for 35% of its staff), taking over Stephen Colbert's former CBS time slot with his Comics Unleashed, why YouTube and Netflix aren't untouchable in the streaming wars, and why race matters in media ownership. 

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Serena Williams doesn't just defy convention on the court. She’s also applying her competitive mindset to entrepreneurship and venture investing, recently rebranding her firm from Serena Ventures to Starfire Ventures. Serena joins Bob Safian to discuss the investment strategy that has led to 16 unicorns now in her portfolio, what she looks for in founders, and how partnerships with companies from Nike to Ro fit into her broader vision. Recorded live at the Reckitt Catalyst event in Palm Beach, Serena also opens up about balancing business with family life—and why she still feels the pull of the tennis cour...

The Toronto Tempo arrived in the WNBA this season with record-breaking attendance, a 53-point single-game performance, and the weight of being the league's newest franchise. As the season pauses for All-Star Weekend, President Teresa Resch joins Rapid Response to take stock of what she's built, what's surprised her, and what she's still figuring out in real time. She talks about running a sports franchise like a startup, navigating the tension between short-term results and long-term vision, and how Canada's complicated political relationship with the US impacts building a fanbase from scratch.

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Few companies have a better real-time read on the American economy than Delta, and few CEOs are more willing to say what they actually think. Ed Bastian returns to Rapid Response to share what Delta's booking data is telling him that the headlines aren't, why he's not convinced by AI until it moves his top line, and how he decided to yank congressional travel perks during the government shutdown. He also explains what it takes to stay optimistic when fuel costs are spiking, the Strait of Hormuz is in the news, and the world keeps finding new ways to...

Critterz was one of the first feature films built primarily with AI, but OpenAI abruptly shut down Sora, the very tool its director was relying on. Nik Kleverov, Chief Creative Officer of Native Foreign, joins Rapid Response from the Cannes Lions festival to make the case for why AI isn't killing Hollywood, it's about to reinvent it. He breaks down why 2026 is year zero for mass adoption of AI in the film industry, and why human talent is more in demand than ever when great storytelling is the goal. Kleverov also confronts the darker side of the technology: deepfakes...

In the last year, Canva redefined itself from the ground up. Co-founder and Chief Product Officer Cameron Adams joins Rapid Response live from the Cannes Lions festival to explain why the so-called SaaSpocalypse never kept him up at night, how Canva shifted from a design company to an AI company without losing what made it great, and why being only 1% of the way there is actually the most exciting place to be. Adams also shares the specific steps anyone can take to get real impact from AI tools rather than just falling down the rabbit hole, and makes the...

In this recent episode of Possible, Reid Hoffman sits down with Microsoft CEO Satya Nadella fresh off Microsoft Build 2026. The conversation goes wide: how AI is reshaping work, business, and society—and why the transformation sweeping through software development today is only a preview of what's coming for all knowledge work. Satya makes the case that human capital and "token capital" are now deeply intertwined, that companies—not just countries—must build their own AI capabilities, and that the organizations best positioned to thrive are those that can leverage their unique expertise inside intelligent systems. Reid and Satya also explor...

Tens of thousands of Venezuelans remain missing after two deadly earthquakes. Bettina Stix, Global Director of Amazon Community Impact, joins Rapid Response to take us inside the disaster relief operation she built from scratch, now deployed across more than 200 global crises from the LA wildfires to the Caribbean. She explains what Amazon's Prime obsession with speed and logistics has to do with getting aid to people who need it most, why delivering what hasn't been asked for can make a disaster worse, and what she learned from an interview with Jeff Bezos that changed the course of her career. 

Gap was never uncool. It just disappeared. CEO Richard Dickson joins Rapid Response to explain how he's bringing it back, using the same pop culture playbook he used to resurrect Barbie at Mattel. He breaks down why he tracks "brand love" metrics on a dashboard hourly, why Sydney Sweeney's viral jeans ad was actually good news for the whole industry, and why the biggest risk a brand can take is playing it safe. 

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After a decade in development, legendary documentarian Ken Burns released his long-awaited series, The American Revolution. Burns returns to Rapid Response to share key lessons from the founding of the United States—and the parallels between the revolutionary era and today. He also reflects on his admiration for Lin-Manuel Miranda’s Hamilton, the obstacles he faces in his ongoing quest for truth, and why the pursuit of virtue is as essential to American democracy as the pursuit of happiness.

This episode originally aired on Rapid Response in November 2025.

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Every year at Cannes Lions, the advertising world takes stock of itself — what's working, what's not, and what it's pretending not to notice. Autodesk CMO Dara Treseder joins Rapid Response live from the festival to cut through the noise. She breaks down the industry's complicated relationship with AI, weighs in on the hottest and most overrated campaigns of the year including sharp takes on Nike, Adidas, and Starbucks, and explains why the path from CMO to CEO is suddenly the most interesting career move in business. Treseder also gets candid about the brand of Elon Musk post-IPO, what Autodesk's $350 mi...

This morning, former U.S. Secretary of Commerce Gina Raimondo launched RAISE US, an initiative to directly confront what she calls America's missing piece: a people strategy to match its technology strategy. Raimondo joins Rapid Response to explain how she built a $500 million war chest, secured bipartisan backing, and signed up launch partners from Bank of America to Anthropic before the ink was dry. She also makes the case against the two most popular answers to AI displacement — slowing down development and Universal Basic Income, and explains why neither will actually work. What will? A collective reinvention of how Am...

David protein bars went from startup to one of the hottest consumer products in America in under two years. But the ride has been anything but smooth. Founder and CEO Peter Rahal joins Rapid Response to talk about building a breakout brand through lawsuits, a Jeffrey Epstein association, and the kind of social media heat most companies would run from. Rahal also revisits his $600 million sale of RXBar to Kellogg and what he learned about keeping your edge after a defining win.

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While many tech companies race to build ever-larger AI models, IBM CEO Arvind Krishna sees the future differently. Speaking with host Bob Safian before a live audience during New York Tech Week, Krishna explains why enterprises are overcomplicating AI adoption, what kinds of risks leaders should be taking right now, and how to weigh AI's costs against its benefits. He also shares why IBM believes quantum computing will reshape the next era of technology.

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As America hurtles toward its 250th birthday, the world is watching. Ian Bremmer, Eurasia Group President and PBS host, joins Rapid Response to give his unvarnished read on the state of Brand America. He shares how he’s advising business and political leaders around the globe, why he believes the US is overdue for a revolution, and what the widening gap between American wealth and American opportunity means for the country's standing in the world. Bremmer also reveals the defiant way he plans to celebrate July 4th, and makes the case for what it will take to extend the gr...

The World Cup arriving on American soil isn't just a moment. For U.S. Soccer Federation CEO JT Batson, it's a launchpad. Batson joins Rapid Response to reveal what’s on the line for the US men's team, where things stand with Coach Pochettino's future, and why this tournament is nothing like the last time America hosted in 1994. He also makes the case that winning a World Cup and growing a soccer nation are the same mission — and that the flywheel connecting pro leagues, youth development, national teams, and community access is finally starting to spin. Whether you've got Worl...

As the World Cup kicks off this Thursday, scrutiny surrounds ticket prices, disrupted fan travel, potential ICE activity, and FIFA’s murky dealings. ESPN Global Sports Correspondent Sam Borden has covered this tournament from Brazil to Qatar, and he joins Rapid Response to break down the USA's real chance, what Iran's presence on American soil actually means, and whether hosting the world's biggest sporting event is a blessing or a liability right now. Plus, Borden makes the most passionate case you'll hear for why the World Cup matters more than any scoreline.

Correction: A government official proposed th...

We all feel the urgency: learn to use AI, or risk falling behind at work. And we all know there's an upside: AI can reduce tedious tasks, streamline operations, and boost output. But knowing is half the battle (maybe even less) and implementing AI needs to happen across an entire organization. So what does it take to start?

Well, here at WaitWhat (the company behind this podcast!) we paused all operations for three days to find out. From editorial curation to visual design to event planning, we split into teams for an “AI Sprint.” And this Pioneers of A...

The book industry has a problem, and it isn't a lack of content. Madeline McIntosh spent decades navigating publishing's biggest upheavals, from the e-commerce revolution at Amazon to leading Penguin Random House as CEO. Now she's betting that the whole model needs to be rebuilt from scratch. She joins Rapid Response to explain why she walked away from one of the most powerful seats in publishing to co-found Authors Equity, and what a small startup can do that a global giant simply can't. McIntosh also takes on AI's limits as a creative force, explains why BookTok is rewriting the...

Big Tech is moving fast on AI. But who's watching out for the rest of us? Aza Raskin, co-founder of the Center for Humane Technology, has spent years sounding the alarm about where the race to build powerful AI is actually taking us. He joins Rapid Response to expose the incentive structures quietly pushing Silicon Valley toward dangerous territory, and to make the case that it's not too late to change course. Raskin also unpacks the significance of Pope Leo XIV's sweeping new encyclical on AI, what China's AI priorities reveal about the global race, and why the hidden...

From Ukraine to the Middle East, Shield AI's autonomous drones are deployed on the frontlines. Co-founder and President Brandon Tseng joins Rapid Response to take us inside the defense tech explosion and the fierce debate over AI in modern warfare. Tseng also confronts the hard questions: how seriously should we take China's military advances, can we trust the US and its allies to wield AI responsibly, and what does it say about entrepreneurship that this former Navy SEAL finds building a company every bit as grueling as combat?

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What if the way we think about business value, trust, and capitalism itself is fundamentally broken? Eric Ries’ The Lean Startup changed how a generation of entrepreneurs build companies. Now, Ries takes aim at some of the most sacred business assumptions today in his new book, Incorruptible. Ries joins Rapid Response to share what he witnessed firsthand in the clash between Anthropic and the US government, and why he believes the current system is failing the very people it's supposed to serve. He also brings in-the-trenches stories from Cloudflare, Novo Nordisk, and Whole Foods to make the case that co...

Few companies are a stronger barometer of the American economy today than Uber, and few executives have a clearer view of what's coming than President and COO Andrew Macdonald. He joins Rapid Response to share what Uber's real-time data reveals about consumer behavior amid surging gas prices, and what the company's rapid expansion into hotels and hospitality really signals about its ambitions. Macdonald also confronts the uncomfortable question at the heart of Uber's autonomous vehicle push: what does the company actually owe its millions of drivers? Plus, why the rising cost of AI isn't just a tech-sector problem, and...

Robotaxis are multiplying across American cities… But are consumers actually ready to trust them? Zoox CEO Aicha Evans joins Rapid Response to talk about the company’s strategy as an Amazon subsidiary, its intensifying rivalry with Waymo, and why a new partnership with Uber could be the key to getting autonomous rides from novelty to scale. Evans also reveals why she recruits what she calls an “invisible army of rebels” inside Zoox, and what Marie Curie and Nelson Mandela have to do with leading through uncertainty.

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Oscar-nominated producer and Arcellx CEO Rami Elghandour was supposed to deliver an address to Rutgers University engineering graduates this week. But days before the ceremony, the school canceled his appearance after student objections to his social media posts around Palestine. Elghandour joins Rapid Response to speak out about free speech on campus, the personal cost of conviction, and what it really means to lead with your values when you run a public company. He also opens up about why the recent $8 billion acquisition of Arcellx by Gilead Sciences left him surprisingly cold, and his case for kindness and empathy...

When Duolingo CEO Luis von Ahn sent an internal memo about AI last year, he didn't expect it to go viral — or to ignite a firestorm about the future of work. Now he joins Rapid Response to unpack what he got right, what he got wrong, and what the backlash taught him about the real limitations of AI. Von Ahn also reveals why he's made a deliberate pivot in 2026: chasing users, not revenue — and what that bet says about how big Duolingo can get before ads become inevitable. It's a candid reckoning with hype, growth, and the surprisingly complicated prom...

The Strait of Hormuz crisis is reshaping energy markets in real time. But what's a short-term shock and what's a lasting structural shift? Amy Harder, National Energy Correspondent for Axios, returns to Rapid Response to map the true scale of the oil disruption, why demand destruction may be closer for American consumers than most realize, and why the strait may never fully reopen the way it was. Plus, how the AI data center boom is rewriting electricity demand, what it means for nuclear and renewables, and why the collision of energy, geopolitics, and technology is forcing both leaders and...

What does a former skydiver have to say about getting started with AI? Go ahead and jump! While Maia Josebachvili doesn’t spend her free time leaping out of airplanes these days, she still is a firm believer in taking calculated risks. It's a mindset that's followed her to her role as Chief Revenue Officer of AI at Stripe, a financial services platform at the forefront of agentic commerce. On this Pioneers of AI episode, Josebachvili makes the case for AI chat-enabled shopping, examines the risks of commodification in an AI-driven future, and explains how agentic commerce can unlock new...