Real Pet Industry News

40 Episodes
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By: Clayton Payne and Sam Muelas

Real Pet Industry News brings you raw, unfiltered commentary on the latest trends, controversies, and innovations shaping the pet industry. Hosted by Clayton Payne (Pet Business Disruptors) and Sam Muelas (Dog and Cat Nutrition on YouTube), this podcast cuts through the noise to deliver real talk on everything from pet food scandals to game-changing business moves. Whether you're a pet industry pro, entrepreneur, or just a passionate pet owner, Clayton and Sam break it all down with expert insight, sharp opinions, and no-nonsense discussions.

The Lowest IQ move in Pet food
#3
02/17/2026

summaryIn this episode, Clayton Payne and Sam discuss the evolving landscape of the pet food industry, focusing on the rise of budget brands and the challenges faced by traditional retailers like Pets at Home. They explore the implications of premiumization in pet food, the importance of quality over price, and the role of independent retailers in navigating a competitive market. The conversation highlights the need for strategic thinking in retail and the potential pitfalls of chasing the lowest price.



takeaways
The pet food market is increasingly premiumizing, especially in the US and UK.Budget brands...


The Importance of Omnichannel Strategies in Pet Retail
#2
02/10/2026

In this conversation, Clayton Payne and Sam discuss the differences in innovation between the UK and US pet industries, the importance of omnichannel strategies for brands, and the dynamics of partnerships between brands and creators. They explore the challenges of operating in the US market, the necessity of being present in multiple sales channels, and the complexities of exclusivity contracts in brand collaborations.



takeaways
The UK pet industry leads in innovation compared to the US.US mainstream pet products often lack quality and originality.High operational costs in the US hinder innovation.D2C is...


Welcome to 2026 in the pet industry
#1
02/03/2026

In this conversation, Clayton Payne and Sam discuss the current landscape of the pet food industry, focusing on various companies such as Nutriment, Carnly, Scrumbles, and Bella and Duke. They explore the challenges of scaling in raw pet food, the competitive dynamics in the market, and the impact of consumer preferences on brand success. The discussion also touches on the rise of tele-veterinary services and the unique positioning of JR Pet Products in the market.
takeaways
Nutriment Company is a strong player in the pet food market.Scaling in raw pet food presents significant challenges.Carnly has achieved...


A Gently Cooked Let Down
12/30/2025

In this episode, Clayton and Sam discuss the evolving landscape of the pet food industry, focusing on the rise of subscription services and the challenges faced by independent retailers. They explore the introduction of Nutriment's fresh frozen products and the implications for consumer perception and market competition. The conversation delves into the future of direct-to-consumer (D2C) companies like Butternut Box, examining their profitability and market strategies in a rapidly changing environment.
takeaways
Subscription services are changing the pet food market.Independent retailers must adapt to compete with D2C companies.Consumer education is key to converting subscription...


Dog food ratings and marketing strategies
12/23/2025

In this conversation, Clayton and Sam discuss the challenges and strategies in the pet food industry, focusing on how brands can improve their ratings on platforms like All About Dog Food. They explore the importance of consumer perception, the effectiveness of discounting strategies, and the shift from direct-to-consumer (DTC) to retail. The discussion also highlights the significance of packaging and merchandising in attracting customers, as well as the need for innovation in marketing approaches.
takeaways
Having an education-based approach to marketing is crucial.Consumer perception can greatly influence sales, regardless of ratings.Discounting strategies can lower customer acquisition...


The Hybrid Feeding Phenomena
12/16/2025

In this episode, Clayton Payne and Sam discuss the latest trends in pet feeding, focusing on a survey that reveals the popularity of hybrid feeding among pet parents. They explore the implications of this trend, the rise of new pet food delivery services like The Pets Table, and the challenges faced by independent veterinarians in a competitive market. The conversation emphasizes the importance of brand loyalty, retail presence, and the need for veterinarians to educate consumers in the digital age.
takeaways
Hybrid feeding is the most popular choice among pet parents.The rise of cooked food may challenge...


Should Discounters hit Pet harder??
12/09/2025

In this conversation, Clayton and Sam discuss the current state of pet food marketing and retail dynamics in the pet industry. They explore the lack of innovation in pet food marketing, the repetitive nature of advertising strategies, and the need for brands to differentiate themselves in a crowded market. The discussion also delves into the challenges faced by retailers like B & M and Pets at Home, emphasizing the importance of understanding consumer preferences and the evolving landscape of pet products.
takeaways
Pet food marketing has seen little innovation recently.Consumers are bored with repetitive marketing strategies.Brands need...


The Changing Demographics of Pet Food
#14
12/02/2025

In this conversation, Clayton and Sam discuss the booming pet industry, focusing on the increasing populations of dogs and cats in the U.S. and the rising spending on pet care. They explore the changing demographics of pet owners, particularly the shift towards younger, male cat owners, and the implications for product development. The discussion then shifts to innovations in pet food, particularly the introduction of microbial proteins, and the challenges of consumer acceptance. Finally, they examine the future of vegan pet food and the sustainability of these trends in the market.
takeaways
The U.S. dog population...


Purina's Market Dynamics
#13
11/25/2025

In this episode, Clayton and Sam discuss the current state of the pet food market, focusing on Purina's mixed performance and the challenges faced by veterinary care in the UK. They explore the implications of rising prices, lack of transparency, and the impact of corporate ownership on independent practices. The conversation also delves into regulatory changes proposed by the CMA aimed at improving price transparency and competition in the veterinary sector.
takeaways
Purina's sales have dropped, but they are gaining market share.The pet food market is experiencing mixed growth, particularly in Europe.High veterinary prices have risen...


Ineffective Advertising Strategies
#12
11/18/2025

In this episode, Clayton and Sam discuss the current landscape of the pet food industry, focusing on the winners and losers. They explore the challenges faced by small independent retailers, the struggles of small D2C companies against larger competitors, and the inefficacy of traditional advertising methods. The conversation also touches on the rising costs of premium kibble and its impact on consumer choices, highlighting the need for innovative marketing strategies and the importance of education in advertising.
takeaways
Independent retailers are struggling due to rising costs and competition.D2C companies face challenges from larger competitors with...


The Creator Economy of Pet food
#11
11/11/2025

In this episode, Clayton and Sam discuss the current landscape of the pet industry, highlighting the winners and losers, including veterinary practices, direct-to-consumer companies, and the rise of gently cooked pet foods. They explore the dynamics of veterinary diets, the influence of big box retailers, and the growing trust in creators over traditional companies. The conversation delves into the complexities of consumer trust, the need for a balanced ecosystem in pet retail, and the evolving preferences of pet owners.
takeaways
Veterinary practices are oligopolistic and have raised prices without affecting margins.Direct-to-consumer companies are disrupting traditional pet food...


D2C Market Spamming
#10
11/04/2025

n this conversation, Clayton Payne and Sam discuss the marketing strategies and business models of Butternut Box, a prominent player in the pet food industry. They analyze the effectiveness of its marketing, the implications of its business model, and the competitive landscape it faces. The discussion also touches on the future of pet food innovations and insights from the recent Pats trade show, emphasizing the importance of innovation in the pet industry.
takeaways
The customer acquisition cost must be lower than customer value.Spamming the market is not effective marketing.Butternut Box's business model relies heavily on investor...


The Dumbest Marketing
#9
10/28/2025

In this episode, Clayton and Sam discuss the shortcomings of marketing strategies in the pet food industry, particularly focusing on a recent ad campaign by Pure Pet Food that they find tone-deaf. They explore the importance of understanding consumer needs and the viability of new products, such as freeze-dried dog food and postbiotics. The conversation also highlights the challenges of educating consumers about new dietary options for pets and the necessity for targeted marketing strategies that resonate with specific consumer problems.
takeaways
The marketing in the pet food industry often misses the mark by focusing on the company's...


Navigating Competition in the Pet Food Market
#8
10/20/2025

summaryIn this conversation, Clayton Payne and Sam discuss the evolving landscape of the pet food industry, focusing on the impact of regenerative farming practices, the scale of major companies, and the challenges faced by challenger brands. They explore the importance of branding and marketing strategies, the role of China in manufacturing, and the cultural differences in pet care that influence innovation in the industry.
takeaways
Regenerative farming practices are being adopted in the pet food supply chain.The scale of major pet food companies is often underestimated.Challenger brands must find their niche to compete effectively.Branding and...


The Premiumisation of Cat
#6
10/13/2025

summaryIn this conversation, Clayton Payne and Sam discuss the evolving landscape of the pet industry, focusing on profitability, innovation in cat products, the challenges of raw feeding, consumer behavior in pet nutrition, and the importance of breed-specific nutrition. They also explore market gaps in pet food and supplements, innovative approaches to pet food, and the misuse of LinkedIn for product sales.
takeaways
There are many niches to explore in the pet industry.Premiumization of cat products is a significant growth area.Most new cat products will fail due to lack of innovation.Cats are sensitive to food temperature...


The Future of Legacy brands and Superzoo insights
#5
10/06/2025

summaryIn this episode of Real Pet Industry News, Clayton Payne and Sam discuss JM Schmucker's recent financial performance, highlighting a significant decline in net pet food sales and the challenges faced by legacy brands like Milk Bones and Meow Mix. They explore the importance of innovation in the pet food industry, particularly for companies looking to remain relevant in a competitive market. The conversation also touches on the difficulties UK companies face when entering the U.S. market, insights from the SuperZoo event, and the evolving landscape of information channels in the pet industry, suggesting that podcasts and alternative media...


Pet Industry trends that need to die
#4
09/29/2025

summaryIn this episode, Clayton and Sam discuss the evolving landscape of pet brand advertising, emphasizing the shift from traditional media to digital platforms. They explore the effectiveness of in-person events, the challenges faced by legacy brands like Nestlé Purina, and the importance of innovation in corporate strategy. The conversation also touches on recent acquisitions in the pet food industry, concerns about product quality, and the potential for holistic pet product offerings.
takeaways
Pet brands need to carefully consider where to allocate their advertising budget.Digital platforms like YouTube and Meta are becoming increasingly saturated.In-person events can provide s...


Pets at Home.... change of leadership!!!!!!
#3
09/22/2025

summaryIn this conversation, Clayton Payne and Sam discuss the recent leadership changes at Pets at Home, the challenges facing the retail pet industry, and the need for innovation and better product offerings. They explore the competitive landscape, including the rise of online retailers and supermarkets, and the implications of Pets at Home's middle-market strategy. The discussion highlights the opportunities in the cooked food market and critiques the corporate mindset that may be stifling innovation. Ultimately, they emphasize the importance of Pets at Home's success for the broader pet industry.
takeaways
Pets at Home's recent leadership change reflects ongoing...


The Premium Kibble Conundrum
#2
09/15/2025

summaryIn this episode, Clayton and Sam discuss various trends in the pet food industry, focusing on the viability of vegan pet food, the challenges of direct-to-consumer (DTC) models, the expectations of premium pet food, and the often overlooked needs of cat owners. They explore the disconnect between product offerings and consumer demands, particularly in the cat food market, and highlight the importance of understanding modern pet owners' preferences.
takeaways
Vegan pet food lacks a substantial market and is anti-biology.DTC pet food models may not be sustainable long-term.Premium pet food must justify high prices with quality ingredients...


The Downfall of Nature's Menu??????
#1
09/11/2025

summaryIn this episode, Clayton and Sam discuss the challenges facing the pet food industry, focusing on Nature's Menu's decline due to private equity influence, Bella and Duke's efforts to penetrate the veterinary market, and Canigan's acquisition of McAdams. They explore the implications of these developments for the future of pet food, particularly in the premium segment.
takeaways
Private equity often harms the brands it acquires.Nature's Menu has strayed from its pioneering roots.Bella and Duke face challenges in educating vets about raw food.The veterinary market is heavily influenced by kibble companies.Logistical challenges exist for raw...


Bella and Duke's Strategic Shift and Purina's woes
#26
08/25/2025

summaryIn this episode, Clayton and Sam discuss the evolving landscape of the pet food industry, focusing on Bella and Duke's strategic shift towards veterinary practices, Untamed's supermarket debut, and the challenges faced by Purina in a changing market. They explore the implications of these developments for independent retailers and the overall pet nutrition landscape.
takeaways
Bella and Duke is trying to penetrate veterinary practices more aggressively.Sam expresses his discontent with Bella and Duke's past treatment of independent retailers.Vets for Pets represents a significant market opportunity for Bella and Duke.Untamed has successfully secured listings in major...


Arden Grange and Current challenges
#25
08/19/2025

summaryIn this episode of Real Pet Industry News, Clayton Payne and Sam discuss the recent acquisition of Poppy and Ted by Vale Pet Foods, the challenges facing the pet retail market, the launch of Arden Grange's new vet care range, and the viability of veterinary prescription diets in a competitive landscape. The conversation highlights the complexities of the pet industry, including consumer behavior, market trends, and the impact of economic cycles on retail performance.
takeaways
Vale Pet Foods aims to expand its offerings with the acquisition of Poppy and Ted.The pet retail market is currently facing significant...


Blue Buffalo and pet food ingredients
#24
08/11/2025

In this conversation, Clayton Payne and Sam discuss the evolving landscape of the pet food industry, particularly the rise of fresh pet food options like Blue Buffalo's Love Made Fresh. They explore market dynamics, consumer preferences, and the impact of cooked food on veterinary practices. The discussion also delves into competition among pet food brands, consumer awareness regarding ingredients, and the importance of niche marketing strategies in a crowded market.
takeaways
Blue Buffalo is launching fresh food options to meet consumer demand.The pet food market is shifting towards fresh and cooked food.Veterinary practices may be impacted...


Kennelpak administration and tough times for the industry
#23
08/04/2025

In this episode, Clayton and Sam discuss the recent administration of Kennelpack, a pet products wholesaler, and the implications for the pet industry. They explore the challenges faced by companies in the market, emphasizing the need for innovation and product development to stay relevant. The conversation shifts to the rising demand for fresh pet food and how retailers can adapt their strategies to meet consumer preferences. The hosts highlight the importance of continuous product innovation and the need for retailers to stock unique products that cannot be found in supermarkets.
takeaways
Kennelpack's administration highlights the challenges in the...


Royal Canin Fresh food!?!
#22
07/28/2025

In this conversation, Clayton and Sam discuss the evolving landscape of the pet food industry, particularly focusing on the rise of cooked pet food, the challenges faced by subscription services, and the significant opportunities within the cat market. They explore the implications of premium pricing, the disconnect in product offerings for cats, and the future of pet food brands as consumer preferences shift. The discussion highlights the need for better quality and more tailored products for cats, as well as the changing dynamics of pet ownership and spending habits.
takeaways
Royal Canin's new cooked food reflects industry shifts...


Nature's Menu cat and Edgard cooper buyout
#21
07/21/2025

In this episode, Clayton and Sam discuss the recent controversies surrounding Nature's Menu and its shift in product quality, the dynamics of the pet food market, and the challenges faced by larger corporations in innovating effectively. They also explore the strategies of brands like Edgar and Cooper and the differences in consumer spending on pet food between the UK and the US.
takeaways
Nature's Menu has faced criticism for lowering the quality of its products.The pet food market is influenced by consumer education and pricing strategies.Innovation in pet food is lacking, with many companies sticking to...


Bugalugs in Aldi and Pet Industry innovation
#20
07/14/2025

summaryIn this episode, Clayton and Sam discuss the rapid rise of Bugalugs in the pet industry, the implications of their brand presence in big box retailers like Aldi, and the potential risks to independent pet shops. They delve into the importance of brand perception and the long-term sustainability of businesses in the pet market. The conversation shifts to the role of scientific research in pet food, questioning the credibility of industry standards and the influence of large corporations. Finally, they explore recent innovations in pet products, highlighting both promising developments and marketing gimmicks.
takeaways
Bugalugs' growth may threaten...


Vegan Cats and M&As
#19
07/07/2025

summaryIn this episode, Clayton and Sam discuss the controversial topic of vegan cat food, highlighting the nutritional deficiencies and regulatory concerns surrounding it. They also delve into the representation of women in the pet industry, emphasizing the significant contributions of female founders. The conversation shifts to the recent acquisition of several pet food brands by Subridge Pet Supplies, analyzing the implications for the market. Finally, they explore the future of wholesaling in the pet industry, advocating for a more transparent and efficient model.
takeaways
Vegan cat food raises significant nutritional concerns.Cats are obligate carnivores and require animal-based...


Royal Canin's Fresh food
#18
06/30/2025

summaryIn this conversation, Clayton Payne and Sam discuss the recent shift of Royal Canin towards fresh pet food, exploring the implications for the pet food industry, market dynamics, and the challenges posed by subscription models. They analyze the impact on premium kibble brands and the role of private equity in shaping business strategies. The discussion highlights the tension between recurring revenue models and traditional profitability, questioning the sustainability of current business practices in the pet food sector.
takeaways
Royal Canin's new fresh food line is a significant shift.The pet food industry is seeing a move towards fresh...


Fresh food and Vets
#17
06/22/2025

In this episode, Clayton and Sam discuss the latest financial results from Pets at Home, highlighting the success of their Vets for Pets model amidst challenges in the retail sector. They explore the impact of subscription models on pet food sales and the potential for fresh cooked food to revolutionize the market. The conversation also delves into the growing trend of vegan pet food, examining its appeal and viability in the broader pet food industry.
takeaways
Pets at Home reported a 13% rise in practice revenues.Vets for Pets is a strong model compared to retail.Retail profits for...


Working dog food now with Canagan
#16
06/16/2025

summaryIn this episode, Clayton and Sam discuss the innovative business model of Kanigan, which is rolling out a new working dog food exclusively through independent retailers to promote local shopping. They explore the challenges faced by independent pet shops in adapting to market changes and the complexities of the working dog food market, including the implications of VAT exemptions and the potential for premiumization. The conversation highlights the need for better support and strategies for independent retailers in a rapidly evolving industry.
takeaways
Kanigan's new working dog food is exclusive to independent retailers.The business model incentivizes local...


The Future of Cat Food and Pedigree Wholesale
#15
06/09/2025

In this conversation, Clayton and Sam discuss the evolving landscape of the pet food industry, particularly focusing on the cat consumer market. They explore the strategies of Jolly's in targeting cat owners, the changing habits of consumers towards premium pet food, and the challenges faced by independent retailers. The discussion also touches on the role of veterinary services and the positioning of major players like Pedigree in the market. Overall, the conversation highlights the need for innovation and adaptation in the pet retail sector to meet the demands of modern consumers.
takeaways
Jolly's is focusing on the cat...


Guerilla Marketing vs Online marketing, The future of DTC
#14
06/02/2025

In this conversation, Clayton and Sam discuss innovative strategies for selling pet products, contrasting scrappy, direct customer engagement with digital marketing approaches. They explore the challenges of direct-to-consumer (DTC) business models, particularly in the pet industry, and emphasize the importance of adapting to changing consumer preferences and market dynamics. The discussion highlights the need for retailers to innovate and compete effectively against larger DTC brands, while also addressing the evolving landscape of pet retail.
takeaways
Poured Drinks' success highlights the value of direct customer engagement.Marley Bones focuses on digital marketing but may lack personal connection.Face-to-face interactions...


Understanding the UK Pet industry
#13
05/26/2025

summaryIn this episode, Clayton and Sam discuss the intricacies of importing pet products into the UK, highlighting the unique landscape of the pet industry, the role of wholesalers, the impact of Brexit, and effective marketing strategies. They emphasize the importance of understanding the market and building relationships through trade shows and targeted communication.
takeaways
The UK is a highly developed market for pet products.There is a growing demand for pet products in the UK.Private equity is increasingly influencing the pet industry.Wholesalers play a crucial role in distribution.Navigating the import process can be complex and...


Jolleys charity work and Zoomark
#12
05/20/2025

keywords
charity campaigns, corporate responsibility, brand distribution, pet industry, marketing strategies, consumer loyalty, pet food, market trends, Zoomark, pet retailers
summary
In this episode, Clayton and Sam discuss the corporate cynicism behind charity campaigns in the pet industry, particularly focusing on Jollies' recent initiative. They explore the implications of brands relying on large retailers for distribution, the challenges faced by smaller companies, and insights from the recent Zoomark event. The conversation highlights the need for genuine corporate responsibility and effective marketing strategies in a competitive market.
takeaways
Jollies' charity campaign is seen as self-promotional rather...


Legacy Brands and Bad B2B marketing
#11
05/12/2025

Summary
In this episode, Clayton and Sam discuss the evolving landscape of the pet food industry, focusing on the rise of Scrumbles as a new player challenging legacy brands. They explore the importance of effective marketing strategies, the need for customer-centric approaches, and the potential for acquisitions by larger companies. The conversation emphasizes the significance of building relationships and goodwill in the pet industry, as well as the changing consumer attitudes towards pet food products.
Takeaways
Scrumbles has successfully launched new products and expanded into major retailers.
Effective marketing is crucial for new brands to compete...


Vets and Subscriptions foods
#10
05/05/2025

Summary
In this episode, Clayton and Sam discuss the latest trends in the pet food industry, particularly focusing on innovative products like gourmet meals for dogs. They explore the marketing strategies behind these products, the challenges of subscription services, and the implications of consumer behavior in the pet market. The conversation then shifts to the veterinary sector, addressing issues such as pricing, transparency, and the influence of corporate ownership on veterinary practices. The hosts emphasize the need for better consumer information and the potential conflicts of interest within the veterinary industry.
Takeaways
Years.com offers gourmet meals...


Global Pet Expo review, Chinese products and Sales reps
#9
04/28/2025

In this episode, Clayton Payne and Sam discuss the recent acquisition spree by Nutriment, analyzing its implications for the raw pet food market and the competitive landscape. They delve into the legacy of Nature's Menu, the challenges of market segmentation in raw pet food, and the profitability of direct-to-consumer cat food models. The conversation also touches on the recent Global Pet Expo, highlighting the lack of innovation and the overall experience of the event. In this conversation, Clayton Payne discusses the challenges and perceptions surrounding Chinese products in the pet industry, the potential of emerging markets like India and Turkey...


Pet Food Subscription models.... Genius or Garbage?
#8
04/21/2025

This conversation delves into the evolving landscape of direct-to-consumer (D2C) fresh food subscriptions in the pet industry, particularly focusing on dog and cat food. The hosts discuss the challenges faced by these subscription models, including market saturation, consumer behavior, and the impact of heavy marketing on traditional pet food businesses. They also explore the unique challenges in the cat food market and the controversies surrounding pet nutrition, particularly the role of veterinarians in recommending pet food products.
takeaways
D2C fresh food subscriptions are gaining traction in the pet industry.Investment in pet food subscriptions is often...


Raw feeding and Online retailing
#7
04/14/2025

Summary
In this conversation, Clayton and Sam discuss the evolution of Mersey Raw, a pet food company, and the challenges it faces in scaling its operations. They explore marketing strategies for raw feeding, the potential of innovative pet supplements, and the future of online pet retailing. The discussion highlights the importance of customer engagement, product quality, and the competitive landscape of the pet industry.

Takeaways
Mersey Raw has faced significant challenges but remains committed to its mission.
Scaling in the pet food industry requires diversification of products.
Marketing strategies should focus on educating consumers...