Life of a Business Manager

40 Episodes
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By: Syna Chhan

Ever think about being a business manager. It’s not all about meetings and spreadsheets? Think again! We break down the balancing act of budgets, teams, and deadlines with a smile! Welcome to "Life of a Business Manager," the podcast that delves deep into the daily challenges, triumphs, and strategies of navigating the dynamic world of being a business manager. Our podcast is your go-to resource for actionable insights, expert advice, and real-life stories from the front lines of being a personal or work business manager. Each episode of "Life of a Business Manager" is meticulously crafted to provide you with...

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Things I Wish I Knew as a Business Manager: 6 Tips That Changed Everything
Today at 12:00 AM

If you've ever ended your workday wondering where all your time went, this episode is for you.

In this episode of Life of a Business Manager, we're breaking down 6 practical tips every Business Manager should know to become more organized, more productive, and a more confident leader. Whether you're a new Business Manager, Operations Manager, Practice Manager, Office Manager, or an aspiring leader, these are real-world strategies you can apply immediately to improve your daily workflow and lead your team more effectively.

We'll cover how to set clear expectations before assigning...


AI Is Changing Business—But Human Connection Still Wins | Joe Turso Interview
#16
07/30/2026

Artificial intelligence is transforming the way organizations operate—but what does that actually mean for Business Managers?

In this episode of Life of a Business Manager, I'm joined by Joe Turso, Founder of The Hive Point Group AI, to explore how AI is changing the future of business operations, leadership, decision-making, and workplace productivity. Instead of focusing on the hype, Joe shares practical insights into how business leaders can use AI to streamline workflows, improve operational efficiency, enhance strategic planning, and empower their teams.

Together, we discuss how AI is...


The 5 Warning Signs Your Department Is Failing (And How to Fix It)
#15
07/23/2026

In this episode of Life of a Business Manager, we’re breaking down “The 5 Warning Signs Your Department Is Failing (And How to Fix It)”—a must-listen for anyone managing teams, operations, or cross-functional work in today’s fast-moving workplace.

If you’ve been feeling like something is “off” in your department but can’t quite put your finger on it, this episode will help you identify the early red flags before they turn into major performance issues. From communication breakdowns to missed KPIs, unclear ownership, burnout, and operational chaos—we cover the five most common failure signa...


The Real Way to Become a Business Manager Without Experience
#14
07/01/2026

Have you ever looked at a Business Manager job posting and thought, "How am I supposed to get experience if nobody will give me a chance?"

You're not alone.

In this episode of the Life of a Business Manager podcast, we're breaking down exactly how to become a Business Manager with no experience — including the skills employers are really looking for, the best entry-level roles to start with, and the career moves that can help you land your first management position faster than you think.

We'll talk about how aspiring Business Managers can ga...


The Hidden Mistakes Business Managers Don't Talk About
#13
06/19/2026

Have you ever looked at a problem in your department and thought, "This could've been avoided"?

In this episode of Life of a Business Manager, we're diving into the hidden mistakes business managers don't talk about—the small decisions, overlooked warning signs, and leadership blind spots that often turn into costly operational problems.

From failing to address performance issues early and making assumptions instead of asking questions, to poor communication, unclear accountability, and ignoring critical data, these common management mistakes can quietly impact team morale, productivity, budgets, and overall department performance.

Wh...


How to Turn Around a Struggling Department as a Business Manager
#12
06/10/2026

Have you ever walked into a department that feels completely overwhelmed, understaffed, behind on goals, and struggling to keep up with daily operations?

In this episode of Life of a Business Manager, we're diving into one of the biggest leadership challenges business managers face: how to manage a struggling department and successfully lead a turnaround.

Whether you're dealing with low employee morale, poor team performance, operational inefficiencies, communication breakdowns, missed deadlines, or a department that's simply falling apart, this episode will give you practical strategies to regain control and create a clear path forward.

<...


How to Align Teams That Don’t Report to You
#11
05/22/2026

If you’ve ever been stuck trying to get multiple teams on the same page — without actually being their manager — this episode is for you. 

On this episode of Life of a Business Manager, we’re having a real conversation about the challenge of aligning teams that don’t report to you. 

Because let’s be honest… cross-functional work can get messy fast. Miscommunication, unclear expectations, missed deadlines, and everyone assuming someone else is handling it. 

We’re breaking down how business managers create alignment, build trust, influence people without formal authority, and keep projects movin...


It’s Official: The Life of a Business Manager Website Is Live
#10
05/07/2026

This episode is a special one for me—I’m officially launching the Life of a Business Manager website. This has been something I’ve been building behind the scenes, inspired by so many of you who’ve asked how to go deeper than the podcast. 

Now you can book one-on-one time with me for real, practical guidance, explore resources created for the day-to-day challenges we face as business managers, and even grab merchandise that represents the work we do behind the scenes. If you’ve ever felt stuck, overwhelmed, or just needed clarity in your role, this is exa...


What Business Managers Can Learn from AIM Founder Jon Dario
#9
04/22/2026

In this episode of Life of a Business Manager, we sit down with Jon Dario, Founder of AIM, for an insightful conversation on what it really takes to build and lead a successful organization from the ground up. Jon shares his journey into entrepreneurship, the mindset shifts required to scale a business, and the strategic decisions that shaped AIM’s growth.

Whether you're an aspiring business manager, entrepreneur, or leader looking to sharpen your decision-making skills, this episode dives into real-world experiences and actionable insights. From navigating challenges and managing risk to building strong teams and maintaining lo...


Decision Fatigue Is Real: How Business Managers Can Reclaim Mental Clarity
#8
04/16/2026

In this episode of Life of a Business Manager, we dive into a challenge every leader faces but rarely talks about—decision fatigue. When you’re constantly making high-stakes choices, the mental load can quietly drain your focus, productivity, and overall performance.

We break down what decision fatigue really is, how it shows up in your day-to-day work, and why even the most experienced business managers aren’t immune to it. More importantly, you’ll walk away with practical strategies to simplify your decision-making process, protect your mental energy, and regain the clarity needed to lead effectively.

If...


How Rick Elmore Built Simply Noted | Entrepreneurship Tips for Business Managers
#7
04/01/2026

In this episode of Life of a Business Manager, I’m sitting down with Rick Elmore—a former National Football League player who made the leap from the football field into entrepreneurship as the co-founder of Simplynoted.

Rick gets real about what that transition actually looked like—because let’s be honest, going from professional sports to building a business isn’t exactly a straight path. We talk about the mindset shifts, the challenges, and the discipline it takes to start over and figure things out in a completely different world.

What I really lov...


How Business Managers Do More with Less Every Day
#6
03/25/2026

If you’re a business manager, you’ve probably heard it before: “We need to do more with less.” Less budget, fewer staff, tighter timelines… but the expectations somehow stay the same—or even get higher.

In this episode of Life of a Business Manager, we’re talking about the real-life challenge of making things work when resources are limited. From juggling priorities and managing short-staffed teams to figuring out what actually matters most, this conversation breaks down how business managers navigate pressure while still keeping operations moving forward.

I share practical strategies and everyday examples of ho...


Why Soft Skills Matter More Than You Think for Business Managers
#5
03/11/2026

Business manager soft skills can make or break your career. In this episode of the Life of a Business Manager Podcast, we explore the soft skills every business manager needs to succeed—from communication and emotional intelligence to adaptability and professional presence.

Technical skills may get you the job, but leadership soft skills determine how well you lead teams, build relationships, and navigate constant change. In today’s fast-paced work environment, managers who develop strong communication, emotional intelligence, and relationship-building skills are the ones who grow into stronger leaders.

In this episode, you’ll lea...


Managing a Winery, Marriage & Growth in British Columbia Wine Country
#4
02/19/2026

In this episode of Life of a Business Manager, we sit down with Maddison Violet, a passionate winery owner in beautiful British Columbia, Canada, who proves that business and fun can absolutely go hand in hand. Alongside her husband, Maddison has built more than just a winery — she’s built a lifestyle rooted in partnership, purpose, and a deep love for winemaking.

We talk about what it’s really like to run a winery as a couple — the behind-the-scenes operations, the seasonal hustle, the financial decisions, and the creative process that turns grapes into unforgettable experien...


Your First 90 Days as a Business Manager
#3
02/12/2026

The first 90 days as a Business Manager can define your long-term success—or create problems that take years to undo. 

In this short episode of Life of a Business Manager, we dive into a practical first 90 days roadmap for business managers.

You’ll learn what to fix early, what to ignore (even when it looks messy), and what to focus on learning before making major operational changes. 

Whether you’re a new business manager, transitioning into operations management, or looking to level up your leadership skills, this episode delivers real-world advice to help you buil...


Part 2: Launch & Grow Your Podcast in 2026: Record, Publish, Promote & Get Listeners Fast
#2
01/28/2026

You’ve got the idea, the niche, and the plan—now it’s time to launch. In Part 2 of the podcasting mini-series on Life of a Business Manager, we shift from preparation to execution and focus on how to record, publish, promote, and grow your podcast in 2026.

In this episode, I break down how to record episodes efficiently (even with a busy schedule), publish your show across the right platforms, and avoid the most common mistakes new podcasters make at launch. We also dive into promotion strategies that actually work in 2026, includ...


Part 1: Start Your Podcast in 2026: Quick Guide to Niche, Equipment & Episode Planning
#1
01/08/2026

Thinking about starting your own podcast in 2026 but not sure where to begin? 

In Part 1 of this podcasting mini-series on Life of a Business Manager, I break down the first critical steps to launching a podcast—without overcomplicating the process.

In this episode, we talk about how to clearly define your podcast niche and target audience, so your show has purpose and stands out in a crowded space. I also walk through the essential equipment and tools you actually need in 2026 to sound professional—without spending a fortune or build...


2025 Recap: Lessons, Growth, and What Life as a Business Manager Taught Us This Year
#24
01/01/2026

As we wrap up 2025, this special year-end recap episode of Life of a Business Manager reflects on the lessons, conversations, and real-world experiences that defined the year. From navigating evolving operations and workforce challenges to embracing AI, data-driven decision-making, and leadership growth, this episode highlights what it truly meant to be a business manager in 2025.

Throughout the year, we explored practical “how-to” strategies, career development insights, and candid discussions with professionals across industries—each offering a unique perspective on managing people, processes, and change. 

This episode revisits the biggest takeaways, recurring themes, and moments that resonat...


Business Operations 101: What Every Business Manager Needs to Know
#23
12/23/2025

Running a business isn’t just about big ideas — it’s about making sure the day-to-day actually works. In this episode of Life of a Business Manager, we talk about what “operations” really mean in plain language, and how you, as a manager, can keep things moving without getting lost in the weeds.

Listeners will learn:

🔑 How to define operations in practical, actionable terms⚙️ Key frameworks for understanding processes and resources effectively📊 Practical tools for measuring efficiency and driving continuous improvement🚀 How strong operational management fuels growth and resilience

Whether you’re a seasoned manager or just stepping into the...


Life at Microsoft: Keeping the Human in the Loop with Copilot
#22
12/10/2025

In this episode, I sit down with my good friend Sonja Clark, who’s not only shaping the future of work at Microsoft, but also knows how to enjoy life outside the office. She supports Microsoft Copilot, helping teams unlock the potential of AI to simplify work, spark creativity, and boost productivity. But when she steps away from the tech world, you’ll most likely find her on a scenic trail, soaking in the views—or discovering her next favorite bottle of wine.

We chat about what it’s really like working behind the scenes with Copilot, how she...


Top AI Tools Every Business Manager Should Know
#21
12/04/2025

In this episode, we’re diving into the must-know AI tools that every business manager should have on their radar. No jargon, no tech overwhelm—just real talk about the tools that actually make your day easier.

We’ll chat through the AI platforms that can help you automate repetitive tasks, stay organized, make better decisions, and keep your team running smoothly. Think scheduling helpers, smart analytics, project management boosts, and tools that practically become your extra set of hands.

Whether you’re curious about where to start or you’re already dabbling in AI and want t...


How Business Managers Can Beat Burnout and Take Back Control
#20
11/12/2025

Burnout isn’t just about being tired — it’s about feeling disconnected, overwhelmed, and stuck. In this episode of Life of a Business Manager, we open up about the emotional and professional toll burnout takes on managers and their teams.

We’ll discuss how to recognize the early signs, why burnout happens even to high performers, and the proven ways to recover and prevent it from returning.

Whether you’re managing a department, a project, or an entire operation, this episode will help you understand that you’re not alone — and change is possible


Understanding How Clinical Technologies works in the Healthcare Industry - Part 2
#19
11/05/2025

Welcome back to part two of our special two-part series on the Life of a Business Manager podcast! In this episode, we’re continuing our conversation with Ramana Sastry, the former Executive Director of Clinical Technologies for a major healthcare organization. With over forty years of experience in medical device management and healthcare technology, Ramana brings a wealth of knowledge and insight to the table.

We’ll be diving deeper into the Medical Equipment Management Plan, discussing how healthcare organizations ensure safety, compliance, and efficiency in managing their medical devices. We’ll als...


Have you considered a career in Clinical Technology - Part 1
#18
10/29/2025

We're doing a two-part episode series. In this part 1 episode of the Life of a Business Manager podcast, we sit down with Ramana Sastry, the former Executive Director of Clinical Technologies for a major healthcare organization. Ramana and I worked with each other for multiple years; he's the expert when it comes to Clinical Technologies and is passionate about helping patient care. 

After years of leading large-scale technology initiatives and driving innovation in clinical operations, Ramana has recently stepped into retirement — but his journey is just getting started. 

Let's jump right in.

If you...


How Business Managers Delegate Like a Pro
#17
10/22/2025

In this episode of the Life of a Business Manager podcast, we’re diving into one of the most essential — and sometimes most challenging — skills for any leader: delegation. As business managers, it’s easy to fall into the trap of trying to do it all. But mastering the art of delegation is what separates good managers from great ones.

We’ll talk about how to identify the right tasks to delegate, which means choosing the correct tasks, setting clear expectations, supporting, and recognizing results. 

Let's jump right in. 

If you’re enjoying the show, make...


How to Employ Hollywood Productivity Tips in Your Business
#16
09/15/2025

In this episode of the Life of a Business Manager podcast, we welcome Steven Puri, the creator of Sukha. Steven’s story is a fascinating one — he started out in the world of Hollywood, working in the entertainment industry, before making the leap into tech. Along the way, he picked up lessons on leadership, creativity, and resilience that shaped his next big move: building Sukha, a company focused on wellness, balance, and living with intention.

A little background about our guest. 

Steven Puri is the Founder and CEO of The Sukha Company with the m...


How to Run a Meeting That Works
#15
09/08/2025

In this episode of Life of a Business Manager, we talk about how to run a meeting that actually works. From setting clear agendas to keeping discussions on track, you’ll learn practical tips to make meetings more productive, purposeful, and engaging. 

Whether it’s a quick team huddle or a big departmental update, these strategies will help you save time and get real results.

If you’re enjoying the show, make sure to follow and subscribe so you never miss a new episode! 

We’d also love to hear from you — plea...


Inside the Role of an Education Specialist
#14
08/28/2025

In this episode of Life of a Business Manager, we dive into the role of an Education Specialist — a professional dedicated to supporting students with diverse learning needs. We explore how they design individualized learning plans, collaborate with teachers and families, and create strategies that empower students to succeed both in and out of the classroom.

If you’re enjoying the show, make sure to follow and subscribe so you never miss a new episode! 

We’d also love to hear from you — please take a moment to leave a review and share...


How to Budget by the Book
#13
08/14/2025

In this episode of Life of a Business Manager, we break down how to budget like a pro — from forecasting expenses to aligning spending with strategic goals. You’ll learn practical tips for tracking costs, prioritizing resources, and making data-driven decisions that keep your organization financially healthy. Whether you’re managing a small team or a large department, these budgeting strategies will help you lead with confidence and control.

If you’re enjoying the show, make sure to follow and subscribe so you never miss a new episode! 

We’d also love to hear from y...


How to Build Strong Relationships With Vendors that Last
#12
07/10/2025

In today’s episode, we’re exploring how to build strong, strategic relationships with vendors and external partners—an essential part of a business manager’s role. From setting clear expectations to fostering trust and collaboration, we’ll share tips and insights to help you create partnerships that drive results and stand the test of time. Let’s jump in! 

If you’re enjoying the show, make sure to follow and subscribe so you never miss a new episode! 

We’d also love to hear from you — please take a moment to leave a review a...


Day in a Life of a Business Manager
#11
06/26/2025

What does a business manager actually do all day?

In this episode of Life of a Business Manager, we walk through a full day—from early planning and morning meetings to decision-making, team leadership, strategy sessions, and evening reflections.

Whether you're curious about business management as a career or just want to know how managers stay organized while keeping everything running, this episode gives you a practical, behind-the-scenes look at the role.

What you’ll learn:

How business managers prioritize and lead teamsThe tools and habits that keep the day on t...


How to deliver BAD news as a Business Manager
#10
05/22/2025

In this episode, we discuss the tips and tricks on how to deliver bad news as a Business Manager.

Delivering bad news is never easy—but it’s a critical skill for any successful business manager. We explore on how to navigate tough conversations with professionalism and empathy. Whether it’s announcing layoffs, budget cuts, or project delays, we break down the dos and don’ts of delivering difficult messages, maintaining team cohesiveness, and preserving trust with the receiver. 

Hear some examples from my current work, expert tips, and communication strategies that will help you face hard...


Listen up, from Pickleball to Portfolios!
#9
04/24/2025

In this episode of Life of a Business Manager, we dive deep with a Director of Investment Strategy who balances high-stakes finance with the thrill of pickleball, tennis, and scuba diving. 

We have a special guest, my good friend Janice. She works in investment strategy, and I thought it would be good for her to talk about her experience with her clients and other interests she wants to bring up. 

Janice is an avid tennis and pickleball player, and scuba diver, so if you have any questions about that, I will leave her LinkedIn link be...


Saying "No" with confidence as a Business Manager
#8
04/17/2025

In this episode, we’re talking about one of the most powerful tools in a business manager’s toolkit—finding your voice and learning to say "No" with confidence. 

Setting boundaries, managing expectations, and standing your ground can be tough, but it’s essential for long-term success and leadership. 

Join us as we explore real-life scenarios, practical tips, and mindset shifts that can help you lead with clarity and conviction. Let’s jump in!

Please feel free to contact me directly using the email listed below if you need any help with resolving a situation...


How to resolve your daily FIRE DRILL
#7
04/03/2025

In today’s episode, we’re discussing the honest situations and challenges every business manager faces daily, weekly, and monthly—handling fire drills. 

Whether it’s last-minute crises, urgent requests, or unexpected scenarios, knowing how to stay calm and take control is key to keeping the business running smoothly. We’ll break down practical solutions and guide any business managers listening on how to manage high-pressure situations, prioritize effectively to make strategic and quick decisions, and help the organization stay in business.

Please feel free to contact me directly using the email listed below if you need an...


Ever wondered how to get your start in Medical Sales
#6
03/20/2025

My friend, Melinda Lee began her career in the fast-paced world of medical sales, excelling in a high-pressure environment that demanded resilience and adaptability. After years of chasing quotas and navigating the intense demands of the industry, she made the courageous decision to step away and redefine her path. 

Taking a much-needed break, she embarked on a journey of self-discovery, exploring new passions, embracing personal growth, and ultimately finding her voice back into what feels like home again. 

Now, she shares her story to inspire others to prioritize fulfillment, balance, and the courage to embrace ch...


Boosting Productivity: Practical Tips for Business Managers
#5
03/13/2025

Struggling to stay on top of your workload? In this episode, I share practical productivity tips to help business managers work smarter, not harder. From time management hacks to prioritization strategies, these actionable insights will help you stay organized, focused, and efficient. Tune in!

If you’re enjoying the show, make sure to follow and subscribe so you never miss a new episode! 

We’d also love to hear from you — please take a moment to leave a review and share your thoughts. Your feedback helps us grow and reach more listene...


Did my sister finish school? Let's find out!
#4
03/06/2025

In this episode, I share my sister’s incredible journey from working at Target to landing a role in the corporate office—all while juggling school and earning multiple degrees. Her story is a testament to hard work, resilience, and seizing opportunities for growth. If you’re looking for inspiration on career advancement and education, this is an episode you won’t want to miss! Tune in and get motivated to chase your own career goals.

If you’re enjoying the show, make sure to follow and subscribe so you never miss a new episode! 

We’d a...


What You Can Do Today to Become a Business Manager
#3
02/27/2025

Hi Everyone, are you ready to take the next step in your career? In this episode, I share actionable things you can do today to start your journey toward becoming a business manager. From developing leadership skills to gaining visibility and taking initiative, these simple yet powerful steps will help you stand out and prepare for a management role. 

Tune in and take charge of your future!

If you’re enjoying the show, make sure to follow and subscribe so you never miss a new episode! 

We’d also love to hear f...


Why I Started This Podcast
#2
02/20/2025

In this first episode, I share why I launched Life of a Business Manager—a podcast dedicated to the real, unfiltered experiences of business managers. From leadership challenges to workplace wins, I’ll be diving into the insights, struggles, and lessons learned along the way. Whether you’re an aspiring manager or a seasoned pro, this podcast is here to help you navigate the world of business management. Tune in and let’s get started!

If you’re enjoying the show, make sure to follow and subscribe so you never miss a new episode! 

We’d also...