IT Business Partner Playbook

10 Episodes
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By: Marc Morley

We currently have 2 series running on our channel - the IT Business Partner Playbook, and the Executive Leadership overviewThe first is a weekly series featuring Business Relationship Managers and IT Business Partners from across the globe. Unrehearsed, unprepared, unrestricted and maybe a little unpredictable... this podcast aims to share our guests' experiences, to provide insights and ideas to our listeners. Some will be looking for inspiration, others for tips and tools, while others will be looking for some support and comfort. While the role can be hugely rewarding, it can also be extremely tough, and it's important to know that...

The IT Business Partner Playbook - Rolan Somerville
#10
Last Saturday at 1:23 PM

Welcome to episode 10! Catalysing change, demystifying technologyย and shaping the future of IT Business Partnering.


๐ŸŽ™๏ธ In this episode of The IT Business Partner Playbook Podcast, I had a great conversation with Rolan Somerville, CBRM, from Tucson Electric Power.


Rolan is a former application developer turned Business Relationship Manager (BRM). With experience in business analysis, product management, and now BRM, Rolan shares his insights and the lessons he's learned during his journey


๐Ÿ’ก Key Highlights:

1๏ธโƒฃ From Application Development to BRM: The Power of Relationship Building

Rolan's career path naturally led...


The IT Business Partner Playbook - Dennis Defteros
#9
01/31/2025

๐‘ป๐’‰๐’† ๐‘ฐ๐‘ป ๐‘ฉ๐’–๐’”๐’Š๐’๐’†๐’”๐’” ๐‘ท๐’‚๐’“๐’•๐’๐’†๐’“ ๐‘ท๐’๐’‚๐’š๐’ƒ๐’๐’๐’Œ


Welcome to episode 9! Genuine connections, the future of business partnering, and stakeholder diplomacy


๐ŸŽ™๏ธ In this episode of The IT Business Partner Playbook Podcast, I had the pleasure of speaking with Dennis Defteros, an IT Business Partner at Bausch + Lomb in the UK. With a background in finance and later IT, Dennis brings a wealth of experience in helping organisations navigate digital transformation, ensure project success, and drive strategic value.


๐Ÿ’ก Key Highlights:


1๏ธโƒฃ From Finance to IT: An uncommon journey for an IT Business Partner

Dennis shared his career transition from accounting to IT business partnering, reflecting on how strategic thi...


The IT Business Partner Playbook - Dalisu Buthelezi
#8
01/23/2025

๐‘ป๐’‰๐’† ๐‘ฐ๐‘ป ๐‘ฉ๐’–๐’”๐’Š๐’๐’†๐’”๐’” ๐‘ท๐’‚๐’“๐’•๐’๐’†๐’“ ๐‘ท๐’๐’‚๐’š๐’ƒ๐’๐’๐’Œ


Welcome to episode 8! Remembering your roots, playing to your strengths and catalysing change


๐ŸŽ™๏ธ In the latest episode of the podcast, I was joined by Dalisu Buthelezi, a seasoned Business Relationship Manager at the South African Reserve Bank. This episode delves into the unique challenges and opportunities Business Partners face in bridging the gap between business and IT.


๐Ÿ’ก Key Highlights:


1๏ธโƒฃ The BRM Role: A Journey of Discovery

Dalisu shared his path into business relationship management, transitioning from business analysis and project management. His journey underscores the importance of self-driven learning and adapting to the dynamic needs of diverse teams.



IT Business Partner Playbook - Dawn Milward
#7
01/17/2025

๐‘ป๐’‰๐’† ๐‘ฐ๐‘ป ๐‘ฉ๐’–๐’”๐’Š๐’๐’†๐’”๐’” ๐‘ท๐’‚๐’“๐’•๐’๐’†๐’“ ๐‘ท๐’๐’‚๐’š๐’ƒ๐’๐’๐’Œ


Welcome to episode 7! Balancing life, building trust, and embracing the evolving role of technology.


๐ŸŽ™๏ธ In the latest episode of the IT Business Partner Playbook Podcast, I was joined by Dawn Milward, a dedicated business partner and mother navigating the fast-evolving world of technology and higher education at Birmingham City University


๐Ÿ’ก Key Highlights:

1๏ธโƒฃ Juggling Roles: Personal and Professional

Dawn shared her journey of balancing a demanding career with raising two daughters, shedding light on the challenges working mothers face in the tech industry. She emphasized the importance of encouraging women to explore careers in IT and support them as they start their journeys

<...


IT Business Partner Playbook - Bhupinder Siran
#6
01/10/2025

๐‘ป๐’‰๐’† ๐‘ฐ๐‘ป ๐‘ฉ๐’–๐’”๐’Š๐’๐’†๐’”๐’” ๐‘ท๐’‚๐’“๐’•๐’๐’†๐’“ ๐‘ท๐’๐’‚๐’š๐’ƒ๐’๐’๐’Œ


Welcome to episode 6! Elevating the BRM role, proving value and remaining authentic.


๐ŸŽ™๏ธ In the latest episode of the IT Business Partner Playbook Podcast, I sat down with Bhupinder Siran, Associate Director at the University of Southampton, to delve into the evolving responsibilities of Business Relationship Managers (BRMs) and the unique challenges they face in a university setting.


๐Ÿ’ก Key Highlights:

1๏ธโƒฃ From BRM to Strategic Business Partner:

Bhupinder shared how the role of BRMs has shifted from operational support to strategic partnership, emphasizing the power of clear terminology in shaping responsibilities and expectations.His team of four BRMs works closely with IT and the bu...


IT Business Partner Playbook - Bruna Collado
#5
12/19/2024

๐‘ป๐’‰๐’† ๐‘ฐ๐‘ป ๐‘ฉ๐’–๐’”๐’Š๐’๐’†๐’”๐’” ๐‘ท๐’‚๐’“๐’•๐’๐’†๐’“ ๐‘ท๐’๐’‚๐’š๐’ƒ๐’๐’๐’Œ


Welcome to episode 5! Exploring common challenges, innovation, and the power of curiosity.


๐ŸŽ™๏ธ In episode 5 of the IT Business Partner Playbook Podcast, I had the pleasure of speaking with Bruna Rezende Rossin Collado, a Business Relationship Manager at Unilever in Brazil. Bruna brought invaluable insights into the evolving role of BRMs, stakeholder management, and the challenges of driving innovation within a global organization. Fortunately, she did this all in my home tongue, not hers...


๐Ÿ’ก Key Highlights:


1๏ธโƒฃ Evolving Role of BRMs at Unilever:

Bruna shared how BRMs are expanding their focus to support Unileverโ€™s entire tech foundation team, ensuring alignment...


IT Business Partner Playbook - Jag Sohal
#3
12/16/2024

Welcome to episode 3! Celebrating Authenticity, Community, and Innovation in hashtag

#BRM


๐ŸŽ™๏ธ Highlights

In my conversation with Jag Sohal BRMP, a seasoned Senior IT Business Relationship Manager with 15 years of experience, we explored the evolving dynamics of BRM and the profound impact of authenticity, community, and innovation on workplace culture and success.


๐Ÿ’ก Key Takeaways

1๏ธโƒฃ Jag shared personal insights on balancing life as a parent and professional, highlighting the value of resilience, adaptability, and authenticity in both roles.


2๏ธโƒฃ Empowering Workplace Cultures

From organizing impactful Diwali celebrati...


IT Business Partner Playbook โ€“ Martin Crangle
#4
12/06/2024

๐‘ป๐’‰๐’† ๐‘ฐ๐‘ป ๐‘ฉ๐’–๐’”๐’Š๐’๐’†๐’”๐’” ๐‘ท๐’‚๐’“๐’•๐’๐’†๐’“ ๐‘ท๐’๐’‚๐’š๐’ƒ๐’๐’๐’Œ


Welcome to episode 4! Managing expectations, human connection and learning from great leaders #BRM


This week on the podcast, I had the pleasure of speaking with Martin Crangle, a 30-year IT veteran who recently transitioned from an IT Business Relationship Manager (BRM) to an Operations Business Partner role. The conversation was rich with lessons on adaptability, relationship-building, and professional growth.


๐Ÿ’ก Key Takeaways:


1๏ธโƒฃ Adapting to Change

Martin shared how his technical expertise in ITโ€”including roles in programming, project management, and business analysisโ€”provided a strong foundation for his transition to BRM and, eventually, Operations.

He emphasised the importance of in...


IT Business Partner Playbook โ€“ James Rowbotham
#2
11/27/2024

I'm joined today by James Rowbotham MBA, BRMPยฎ , a BRM of almost 8 years who has worked for large corporates, as well as in higher education.

๐ŸŽ“ From MBA to Building BRM Functions

James detailed his journey from an MBA student to creating a BRM function at Sheffield Hallam University. His focus on relationships and collaboration emphasised how critical it is to align IT with business goals and keep asking โ€œwhyโ€ to tackle problems strategically.

๐Ÿ’ก Strategic Alignment & Oversight

We discussed how BRMs bridge IT and business, ensuring programs deliver real value...


IT Business Partner Playbook โ€“ Jeremy Byrne
#1
11/27/2024

The IT Business Partner Playbook. Unrehearsed. Unprepared. Unrestricted.


๐ŸŒŸ Introducing Our New IT Business Partner Podcast Series! ๐ŸŒŸ


๐ŸŽ™๏ธ Unfiltered Conversations, Real Insights

Weโ€™re thrilled to launch a podcast series designed to explore the evolving world of Business Relationship Management (BRM) and IT Business Partnering. This initiative, inspired by the vibrant UK BRM community, aims to share stories, challenges, and successes directly from professionals in the field.


๐Ÿš€ Our First Guest: Jeremy Byrne

In our debut episode, we sat down with Jeremy Byrne, a lead BRM trainer and experienced IT Business Part...