Smart in Public

40 Episodes
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By: Katie Boysen & Katie Dufficy

CEOs trust us, the media tolerates us, and our mothers think we know Oprah. The Smart in Public podcast, hosted by Katie Boysen and Katie Dufficy, shares business, career, and life experiences through the world of two Public Relations professionals just trying to keep their sh*t together.

Your Avatar Will See You Now with Joe Ciarallo, Head of US Communications at Synthesia
#66
Today at 10:00 AM

AI video is everywhere, and in this episode, The Katies welcome Joe Ciarallo, Head of US Communications at Synthesia, to pull back the curtain on what it takes to build a brand in one of the most scrutinized corners of enterprise AI. We get into the messy, useful stuff: how Synthesia is rethinking corporate training, why media training with AI avatars is quietly becoming a comms team's secret weapon, and how to cut through AI hype when your entire category is the hype.

Joe also shares hard-won lessons from Buddy Media's acquisition by Salesforce and the Salesforce...


AI + Comms is a Vibe with Senka Hadzimuratovic, Head of Comms at Lovable
#65
04/01/2026

What happens when your company moves so fast that your communications strategy is already outdated by the time you ship it?

That's the reality at Lovable — the AI-native company that's making software creation accessible to anyone, anywhere. And their Head of Communications, Senka Hadzimuratovic, is living it in real time.

In this episode, Boysen sits down with Senka for an honest conversation about what it actually takes to do comms inside a company that's rewriting the rules for how everything we knew about business, technology, and the systems we use for them.

So...


Pack your career go bag with Daniel Méndez Aróstica
#64
03/26/2026

If you've been quietly doom-scrolling job boards and wondering if it's just you — it's not. The communications job market is genuinely hard right now, and nobody's being fully honest about why and what to do.

Daniel Méndez Aróstica built #CommsJobs because he lived it. After making the leap from Chile to the US, he found himself navigating an overwhelming system and decided to fix it for everyone else too. What started as a hashtag became one of the most useful communities for communicators in transition.

In this episode, Daniel gets real about what's actu...


What Happens When PR People Stop Complaining and Start Building
#63
03/19/2026

What does it actually take to build an AI product for an industry that's still figuring out what AI means for its future?

Michelle Masek and Nadia Jamshidi didn't wait around for someone else to answer that question. As co-founders of Honey Jar — an AI co-pilot built specifically for PR and communications — they're in the middle of one of the most interesting experiments in the industry right now: betting that the practitioners who feel most disrupted by AI are actually the ones who'll benefit most from it.

In this episode, the Katies get into the real...


The Art of the Deal: PR Agency Edition w/ Highwire's Michael O'Brien & Cortney Stapleton
#62
03/06/2026

This week, the Katies sit down with Michael O’Brien, CEO of Highwire, and Cortney Stapleton, Chief Strategy & Business Officer at Highwire (and former CEO of The Bliss Group), to unpack what really happens when PR agencies merge.

We go behind the January acquisition of The Bliss Group by Highwire and explore:

Why agency consolidation doesn’t mean the agency model is dyingHow they managed talent through the transition (and avoided the typical post-acquisition talent exodus)What clients cared about most during this kind of changeHow AI and technology are reshaping PR work, tech stacks, and juni...


Why the Smartest Brands Are Betting on Creators with Kerry Flynn, Reporter at Axios
#61
02/25/2026

In this episode of Smart in Public, The Katies sit down with Kerry Flynn, reporter at Axios, to unpack the seismic shifts reshaping media, marketing, and communications and try to understand what it all means for PR professionals, founders, and marketers trying to figure it all out.

Kerry brings a rare insider perspective on how the creator economy, AI, and media consolidation are colliding to create an entirely new playbook for communications peeps.

What we cover in this episode:

The power shift from institutions to individuals — Why individual journalists and cr...


Pop Culture Monday Mashup w/ Brooke Hammerling, Founder of The New New Thing
#60
02/18/2026

This week, Brooke Hammerling, founder of The New New Thing, joins the Katies for a Pop Culture Monday x Smart in Public mashup episode.

Brooke has seen the PR industry from every angle -- from building reputations for founders before "founder brand" was a thing, navigating crisis moments when social media didn't exist yet, being in the ear of some of the world's most important executives, and decoding culture weekly for thousands of newsletter subscribers. In this episode, she dissects how we're going in the world through the lens of pop culture.

We cover:<...


LinkedIn Could Never
#59
02/03/2026

In the spirit of Season 3's unofficial theme of 'are we helping or hurting', The Katies take to Reddit to uncover some of the questions that are on our fellow comm's folks minds. Did we give some good advice? Hopefully! Did we have fun pretending like we're not both individual contributors in our day jobs? Definitely!

Whether you're an intern trying to break into PR, a mid-level pro feeling stuck, or an agency leader managing impossible client demands, this episode might be just what you needed to hear to turn on your heels and change careers...


Why Comms People Make Great VCs with Ashley Mayer, Co-Founder & GP at Coalition
#58
01/29/2026

What happens when one of tech's sharpest communications minds crosses over to the investment side? Ashley Mayer, co-founder and GP at Coalition, made the  leap from leading comms at some of the most talked-about startups to backing them and the Katies want to know what she's learned sitting in both seats. 

Ashley unpacks the messy reality of startup storytelling, why the "chief storyteller" title usually falls on founders whether they want it or not, and how the tech industry's current anti-hero moment is forcing communicators to completely rethink their playbooks. 

We covered some pretty awe...


Welcome to Season 3: Are we helping or hurting??
#57
01/20/2026

We're back, baby. Season 3 kicks off with what we're now calling a Katie & Katie Special. We felt like the distinction was necessary considering how many guests we have coming your way, so sit back, relax, and listen to us argue about localizing events, AI, and a bunch of other shit.

We cover two case studies about the future of events without people in mind & what it actually means to build a personal brand when everyone is screaming for attention. 

You'll hear a lot of...

đŸŽ™ïž Real talk about the real stuff - F...


Season 2 wrap up - see you next year!
#56
12/23/2025

Hello from down unda! We're on the same time zone for the first time for a year and wanted to take a quick moment to wrap up Season 2 with a gratitude bow. Thank you to everyone for tuning and chiming in -- we still can't believe that our little passion project has turned into the platform that it has! 

We'll be back for Season 3 mid-January 2026 with some guests that we're extremely excited about!! Until then, have a very happy holidays and in the meantime we'll be photoshopping our heads onto Sydney Sweeney's body.

xoxo,


What to do When Everything's on Fire with Tara Goodwin, Crisis Expert and Founder of Goodwin Consulting
#55
12/17/2025

Crisis communications expert Tara Goodwin has seen it all: executives freezing under pressure, companies making bad situations catastrophically worse, and the rare leaders who actually nail it when everything's on fire. In this no-BS conversation with the Katies, Tara shares why most organizations are dangerously unprepared for inevitable crises and what actually works when your reputation is on the line.

Most CEOs don't have a dedicated crisis plan. They're operating on vibes, crossing their fingers, and hoping their "strong company culture" will save them. In theory, this type of CEO sounds like a fun person who you'd...


The PR/Journalist Relationship Rehab Episode w/ Meredith Klein, Meredith & The Media
#54
11/26/2025

Most PR professionals think they understand journalists—but Meredith Klein, the veteran communications strategist behind the rapidly-growing Meredith & the Media newsletter, is here to take us to school. In this no-holds-barred conversation with host Katie Boysen, Meredith pulls back the curtain on the massive disconnect (AND OPPORTUNITY) between what PR professionals think journalists want versus what actually lands coverage.

With 20 years of communications experience and a Substack that's exploded to thousands of subscribers in record time, Meredith has become the translator between two industries that should understand each other but often don't. Her insights reveal why the ol...


The National Mall
#53
11/19/2025

Ever notice how when corporate giants go to war, they suddenly discover their deep concern for "customers" and "fairness"? 

This week on Smart in Public, the Katies dissect the Disney vs. Google/YouTube TV standoff and spoiler alert: neither company gives a damn about you. What they do care about? Leverage, market control, and making sure you think they're the good guys while they battle for billions. 

Most coverage of corporate disputes treats them like sports rivalries—pick a side, root for your team. We're taking a different approach: exposing how both companies weaponize "public inte...


Stop Counting Impressions and Start Proving Impact with Linda Zebian, VP of Communications at Muck Rack
#52
11/13/2025

Ever wonder why everyone in PR talks about measurement but nobody seems to have cracked it? Linda Zebian, VP of Communications at Muck Rack, just said the quiet part out loud—and it's exactly what you need to hear right now.

In this episode of Smart In Public, the Katies sit down with someone who's uniquely positioned to call out the industry's blind spots: a comms leader who works at the company that literally builds the tools we're all supposed to be using to prove our worth. Linda's journey from traditional media to the tech side of co...


Why Checking Your Own Boxes Beats Chasing Titles with Jess Aptman, Chief Communications Officer, Zocdoc
#51
10/30/2025

In an industry obsessed with job-hopping, Jess Aptman​, Chief Communications Officer at Zocdoc​, has been at the company for 13 years and she's here to tell you why loyalty isn't a dirty word. In this refreshingly honest conversation with The Katies, Jess breaks down what it actually takes to build a communications function from survival mode to strategic powerhouse, and why the best career move might be doubling down instead of moving on.

This episode is a masterclass in (what some people might call) 'the unsexy stuff': resilience, institutional knowledge, ​trusting your gut when you want to take a bet...


Fifty and Fabulous
#50
10/22/2025

In the 50th episode of Smart in Public, The Katies unpack the fallout from Salesforce CEO Marc Benioff’s recent controversial comments and what it reveals about the modern relationship between leadership, communication, and reputation.

They explore how Benioff’s remarks led to public backlash and even a Salesforce Foundation board member’s resignation, raising deeper questions about how powerful CEOs perceive risk, influence, and accountability. The conversation examines the role of communications professionals in managing a founder’s public persona, balancing authenticity with responsibility, and navigating the increasingly politicized landscape where every statement becomes a brand statemen...


Climate Comm's Boldness Imperative w/ Corina Standiford, VP of Communications at Elemental Impact
#49
10/14/2025

Think climate communications is all doom, gloom, and corporate greenwashing? Corina Standiford, VP of Communications at Elemental Impact, is here to flip that narrative. In this episode of the Smart In Public podcast, Corina sits down with The Katies to break down why the biggest climate week ever happened this year—despite what the political headlines want you to believe—and what that means for every communications professional watching this space.

Why this episode hits different:

🌍 The narrative shift - Why leading with solutions instead of fear is the only climate comms s...


We weren't raptured
#48
09/30/2025

In this week's episode of Smart in Public, The Katies dissect Jimmy Kimmel's media controversy involving FCC threats + Disney's response strategy and Australia's Optus telecommunications crisis that left customers unable to call emergency services. This episode unpacks what happens when crisis management goes right—and catastrophically wrong.

What we covered for Jimmy

The FCC's unprecedented response: How FCC Chairman Brendan Carr threatened ABC's broadcast licensesDisney's communication strategy: Why the entertainment giant's immediate capitulation to suspend Kimmel "indefinitely" revealed fundamental flaws in their crisis playbook and values as an organization...


Communities, Presence, and Experiences are Your New Brand Survival Kit with Christine Choi, Partner and Head of Brand Communications at M13
#47
09/24/2025

The Katies are back from our Season 2 intermission to bring you a conversation that goes deep—because that's the only way that Christine Choi, Partner and Head of Brand Communications at M13, knows how (and we wouldn't change a thing). 

There's a reason why leaders like Sir Richard Branson have trusted Christine with their messaging, programs, and comms strategies over the years. She thinks deeply, considers all angles, and strongly believes that communications isn't just about getting your message out—it's about building the infrastructure that holds your entire business story together.

In this episode, Chris...


Season 2 Intermission - we're back Sept 23!
#46
09/09/2025

If you skip this episode you're going to miss an epic 5 6 7 8. Also, moving forward, you can just assume that when those count-ins are over the top, we do not have a guest. lol

The Katies are taking a couple weeks off and will be back Sept 23 with a guest you're not going to want to miss!!

Here's a hint: we'll SEA you then!


Connect with us on:

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Have a topic or a guest idea? Email us at hello@smartinpublicpod.com


Surviving the Communications Career Hunger Games w/ Gab Ferree
#45
09/04/2025

This week the Katies had Gab Ferree, founder of Off the Record and former VP of Global Communications at Bumble, on the show and she doesn't hold back. For the listeners, our emotion-driven chat and sentence-finishing will be a fun ride, but trust me when I say editing this episode was a (worth-while) nightmare. 😂 

If you're tired of surface-level industry conversations and want the unfiltered truth about where communications careers are heading, this one's for you.

What makes this episode essential listening:

🚀 The business mindset shift - Why successful communi...


Why Medium's CEO wants to bring back thought leadership
#44
08/28/2025

Ever wonder what the CEO of Medium—the platform where millions go for real, thoughtful content—thinks about authentic communication in our AI-slop-everywhere world? Tony Stubblebine dropped some serious truth bombs on this episode of Smart In Public that every communications professional needs to hear.

While everyone's panicking about AI taking over content creation, Tony argues that authenticity and genuine thought leadership are becoming more valuable, not less. His hot take? Everyone has expertise worth sharing—you just need to stop trying to be everything to everyone.

Tony also shares his predictions for the future of bus...


Our Newsletter Queen Spills the Industry Tea: Eleanor Hawkins, author of the Axios Communicators newsletter
#43
08/19/2025

This week on the Smart in Public podcast, the Katies welcome Eleanor Hawkins, author of the Axios Communicators newsletter to discuss the evolution of communications roles, the impact of AI on the industry, and the importance of authentic leadership. 

Eleanor shares insights and predictions into the communications industry based on her work on the Axios Communicators newsletter, including the challenges faced in the current job market, the dynamics of the return to office, agency struggles, and the future skills needed for communications professionals in the age of AI.

For all of those who are not s...


Is IR the Hardest Communications Job in Business? with John Cummings, Managing Director, CFO, and COO at Smith Point Capital
#42
08/05/2025

Most PR professionals think investor relations is just about spreadsheets and earnings calls—but John Cummings, Managing Director, CFO, and COO at Smith Point Capital, proves that IR is actually advanced brand storytelling attached to VERY big dollar signs. In this episode of Smart in Public, John unpacks how investor relations professionals master the art of narrative control when (sometimes!!) billions of dollars hang in the balance.

From his unconventional path from political science to the C-suite, John reveals why the best IR professionals think like strategic communicators, and breaks down how to craft company narratives that re...


Demystifying the IPO for comms with Daniella Vallurupalli
#41
07/29/2025

In today's episode of the Smart in Public podcast, the Katies welcome Daniella Vallurupalli, VP and Head of Global Communications at Cloudflare, to demystify the role of communications professionals during the IPO process. 

Daniella shares the importance of preparing for an IPO well in advance (with some incredibly helpful tips on how to do that), how to get a S.E.A.T. at the table throughout the entire process, and the unique challenges faced by comms teams when trying to navigate a time at the company where it's likely it's everyone's first rodeo -- even your s...


Expectations, customer service, and your CEO could be causing a comms disconnect trifecta
#40
07/22/2025

In this week's episode of the Smart and Public podcast, the Katies dig into the crisis recently faced by Qantas, Australia's most well-known national airline, following a significant data breach earlier this month. 

Hot topics were the implications of the breach on customer trust and loyalty, the challenges of crisis communication in today's instant-info digital age, and the importance of CEO messaging and transparency in rebuilding brand reputation. A use case that we touched on was the lessons learned from CrowdStrike's response to their own breach one-year on, which we thought was a great example of the n...


Navigate the shifting startup ecosystem with Alex Konrad, Founder & Editor of Upstarts Media
#39
07/15/2025

In this episode of the Smart in Public podcast, the Katies welcome friend of the pod and everyone's favorite startup journalist Alex Konrad, Founder & Editor of Upstarts Media. 

The big topic on the table was getting a better sense of the direction startup news reporting is heading -- from industry predictions all the way down to some real tactical stuff like how to pitch Substack journalists. 

The conversation also covers the challenges of navigating the media landscape, the role of AI in journalism, best practices for pitching stories, and what makes a compelling startup narrative. Al...


Bezos Spectacle, Protesticals, Big Wallets & Watching the NYC Mayoral Race
#38
07/08/2025

It's Season 2 of the Smart in Public podcast! The Katies kick off the new season with something old and something new, because we can't stop trying to understand the world that is Bezos, even if it means we're talking about them for the third time since the inception of the podcast. The implications on celebrity culture and brand perception are just too good. 

We also get pretty spicy on the New York mayoral race, highlighting the generational shift in politics, the importance of authenticity in communication, and the need for political candidates and brands to adapt to n...


37 - You are the brand now
#37
06/17/2025

Moving forward, let's just assume all episodes are hot takes, ok?? 

Today, the Katies dissect the article 'You are the brand now' written by Kira Klaas in her On Brand Substack to unpack the evolving landscape of personal branding and its implications for corporate strategy and consumer behavior. 

We know that individuals are becoming brands themselves, and recognize the importance of visibility over skill, but how does that affect the changing expectations of employees in the workplace and how corporations partner with them? 

We also ask ourselves some big hairy questions that Kira rai...


36 - Hot Take: The New Era of PR
#36
06/10/2025

In Episode 36 of the Smart in Public Podcast, the Katies kick off with a shameless plug of the launch of Boysen's new business, Comms People and there was not a dry pit in the house as she talked about it for the first time publicly. 

The hot takes were really about the insights Boysen pulled from the Haymaker Media Summit, which mainly focused on the evolving role of AI in journalism and the importance (and hesitation) of go-direct communication strategies in public relations. We chat through the balance between go-direct and traditional earned media, highlighting the need f...


35 - Create brand content that serves both your business and your career with Fana Yohannes
#35
06/03/2025

In episode 35 of Smart in Public, Fana Yohannes, Founder of Flora by Fana and Here to Help (H2H), joins the Katies on the pod to chat personal and professional branding, building a future-proof network, navigating the job market, and the importance of a consistent online presence (with tips on how to actually do it without burning out). 

The evolution of networking is ongoing in the digital age, and Fana walks us through how to effectively develop content creation strategies for social media, and the role of platforms like Substack for both personal and professional impact. We a...


34 - The common thread between ROI and trusted storytelling with Cristin Culver
#34
05/27/2025

This week on Smart in Public, the Katies welcome Cristin Culver, founder of Common Thread Communications, to the pod. Cristin's approach to comms is unique -- and it has to be given she works across the Fintech, Proptech, and Legaltech industries. Her highly ROI driven comms strategies remove the safety net of saying 'comms is hard to measure' from her vocabulary, and her clients love her for it.

Learn how Cristin uses hybrid comms strategies, including the power of local storytelling, and hear her perspectives on the role of AI in modern PR. We dive into the...


33 - Hot Take: Emma Grede's work-life balance & would you work for Elon Musk?
#33
05/20/2025

It's another Hot Take episode and The Katies are in a mood. 

Hot Take #1 (2:02): Emma Grede's statements around work-life balance were not completely out of line - she was just lacking tangible examples in her messaging. 

Hot Take #2 (25:30): X's search for a new comms lead validates that comms is a critical role at the leadership table.

Takeaways

Work-life balance is often viewed differently by CEOs and employees.CEOs need to provide examples of HOW they maintain work-life balance to set a new executive standard in answering th...


32 - How to run successful comms programs in Asia with Zixin Chai
#32
05/13/2025

In episode 32 of Smart in Public, the Katies are joined by Zixin Chai, Senior Partner at RICE, a FINN Partners Company, to learn about the comms and media landscape across Asia. 

Zixin guides Boysen & Dufficy through the challenges of working with multinational clients in Asia, cultural nuances, and the current talent pool in Singapore (where she's based). We also explore the media landscape, shifts in the communications industry, and the growing significance of internal communications across companies in Asia. 

Fun fact - did you know that Asia is not one big country? All jokes aside, th...


31 - Navigating Corporate Reputation, Inclusivity, and Authenticity with Abenaa Hayes
#31
05/06/2025

In this episode of the Smart and Public Podcast, the Katies welcome Abenaa Hayes, Founder and CEO of Elysee Consulting. It won't take long in the episode for you to agree with us when we say that Abenaa AND her career are not only impressive, but incredibly interesting. Her experience in communications and brand spans across a wide range of companies - from start-ups to growth to established US and global firms in healthcare, social impact, and more. Abenaa’s professional mission is to guide leaders and brands who want to meet 21st century societal mandates head on by dr...


30 - PR-omance: How to build your dream PR agency / client relationship
#30
04/29/2025

In this episode of the Smart in Public podcast, The Katies discuss the ins-and-outs of working with PR agencies, including the pros and cons of different agency types, best practices for finding the right agency, and how to build successful partnerships. We also delve into the RFP process, emphasizing the importance of communication and transparency in agency-client relationships. 

We have a tonne of experience in this space -- from both ends of the spectrum -- so this episode is packed with personal anecdotes and insights into the evolving agency landscape of PR (with a consulting twist!).


29 - Hot Take: Blue Origin
#29
04/17/2025

It's a HOT TAKE BAY BEE! In this bonus episode of the Smart in Public podcast, the Katies slightly unravel talking about Blue Origin's recent space mission featuring an all-female crew. They unpacked the publicity leading up to the launch, how it aligned to Blue Origin's company mission, the media's reaction, the public backlash, and the implications of celebrity involvement in space exploration. Yes we did some [heavy] critiquing on the PR strategy around the mission, including the focus on superficial aspects rather than substantive discussions about women in STEM and the role of NASA amidst budget cuts. They...


28 - Pitching with proof: how data storytelling gets audiences to listen
#28
04/15/2025

In this episode of the Smart in Public podcast, the Katies discuss the significance of data storytelling across executive messaging, narrative creation, cross-functional campaign development, industry positioning, and public relations. They explore various types of data research, the importance of sample size, and how to effectively leverage data for storytelling and media engagement. The conversation walks comms & marketing leaders how to strategically plan and collaborate across business functions to maximize the impact of data-driven narratives.

Takeaways

What data storytelling programs are and how they can can be a critical   communication toolLearn good and bad e...


27 - Turn storytelling programs into bottom line drivers with Cath Anderson
#27
03/25/2025

In this episode of the Smart in Public podcast, the Katies welcome Cath Anderson to the pod to talk about narrative development, messaging, her board seat on Planned Parenthood, career breaks, and A LOT MORE. For those that don't know Cath, she's a comms powerhouse with two decades of experience working in corporate communications and marketing roles. She specializes in shaping company narratives, mitigating reputation risk, and strategically positioning brands for long-term relevance and growth. Cath has built best-in-class communications teams, while advising CEOs and founders across various stages and sectors, from established global brands like Apple, Google, and...