Excellence In Healthcare Podcast
Welcome to the Excellence In Healthcare Podcast—the premier podcast for healthcare leaders committed to building high-performing organizations and creating lasting impact for the patients, teams, and communities they serve.Hosted by Jarvis T. Gray, healthcare strategist, executive coach, and Founder of Healthcare Excellence Advisors, this show explores the leadership, strategy, operational excellence, and innovation practices that drive sustainable healthcare transformation.Each episode features conversations with healthcare executives, industry experts, innovators, and transformation leaders who are navigating the complex challenges facing healthcare today. Together, we uncover practical strategies, proven frameworks, and real-world lessons that help organizations align people, priorities, and pr...
114_Innovation and Transformation Excellence: Future-Proofing Your Healthcare Organization
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How can successful healthcare organizations avoid becoming irrelevant in an era of relentless change?
As technology, payment models, consumer expectations, and the competitive landscape rapidly evolve, even the most established health systems risk falling behind if they cling to yesterday’s successes. What does it really take to build an organization capable of leading—not merely reacting—in healthcare’s next chapter?
EPISODE OVERVIEW
In this pivotal episode of the Excellence in Healthcare Podcast, host Jarvis T. Gray challenges healthcare leaders to reimagin...
113_Healthcare Excellence Masterclass: How to a Build Financially Resilient Organization
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What if financial strength wasn’t just about the numbers—but the single biggest enabler of your organization’s mission? In an era where cost pressures, shifting payment models, and workforce challenges collide, how can healthcare leaders simultaneously deliver on purpose and performance? Discover why reframing the relationship between margin and mission is the strategic advantage high-performing organizations can’t afford to ignore.
EPISODE OVERVIEW
In this essential episode of the Excellence in Healthcare Podcast, host Jarvis T. Gray guides healthcare executives through one of the m...
112_Data-Driven Excellence: Transforming Healthcare w/ Analytics, Digital Excellence, and Intelligent Decision Making
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What’s the difference between a healthcare organization that drowns in data and one that drives real change with intelligence?
In a world overflowing with metrics, dashboards, and digital tools, why do so many healthcare leaders still struggle to answer fundamental questions about performance, strategy, and patient outcomes? In this episode, we unpack the leadership disciplines that transform data into action—creating clarity, accountability, and sustainable improvement across your entire health system.
Healthcare data is everywhere, but insight is rare.
In this solo Masterclass episode of the Exce...
111_The Patient-Centered Leadership Advantage: The Next Era of Healthcare Excellence
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Is your healthcare system truly designed around the needs of your patients, residents, and communities—or just around your internal processes? In an industry obsessed with outcomes and initiatives, what would it mean to prioritize experience, trust, access, and equity as core organizational competencies, not compliance checkboxes?
This conversation challenges hospital and health system leaders to confront the “experience gap” and reimagine healthcare from the outside in.
EPISODE OVERVIEW
In this solo masterclass, Jarvis T. Gray, founder of Healthcare Excellence Advisors, unpacks one of...
110_Workforce & Culture Excellence: The New Imperative for Healthcare Leaders
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What really drives performance, retention, and innovation in healthcare organizations?
In an era marked by workforce shortages, rising turnover, and relentless operational demands, leaders across the healthcare industry are searching for the secret to sustainable excellence. The answer, explains Jarvis T. Gray, isn’t a new technology or a better recruitment plan—it’s the culture leaders create every day, often without realizing it. In this episode of the Excellence in Healthcare Podcast, discover how culture becomes the hidden operating system that shapes every outcome, from quality to financial performance.
109_From Initiatives to Systems: Redefining Operational Excellence in Healthcare
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Why do the same operational challenges keep returning, even in organizations with talented teams and strong leadership? Is it a people problem—or a system problem? Discover how high-reliability healthcare organizations design systems that consistently deliver quality, safety, and value—even in the face of workforce shortages, financial pressure, and constant change.
EPISODE OVERVIEW
In this masterclass episode of the Excellence in Healthcare Podcast, host Jarvis T. Gray—a nationally recognized healthcare improvement leader—dives into one of the most critical and misunderstood pillars of healthcare performance: operatio...
108_Healthcare Excellence Masterclass: Closing the Strategy Execution Gap
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Why do so many promising healthcare strategies stall out before making a real impact?
In an industry renowned for complexity, even the most well-crafted plans often fail to move beyond the boardroom floor. At a time when workforce pressures, financial constraints, regulatory shifts, and technological disruption intensify, the fundamental question for leaders is clear: Can your organization consistently bridge the gap between intention and execution?
EPISODE OVERVIEW
In this solo masterclass episode of the Excellence in Healthcare Podcast, host Jarvis T. Gray unpacks...
107_Healthcare Excellence Masterclass: Leadership Systems That Drive Excellence
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What determines whether a healthcare organization achieves true excellence or remains stuck in cycles of fragmentation, misalignment, and stalled progress? Why do some executive teams with talented leaders still struggle to create sustained organizational performance?
In this episode of the Excellence in Healthcare Podcast, Jarvis T. Gray invites you to look beyond individual brilliance and explore how leadership systems—and the governance structures that support them—set the ceiling for what healthcare organizations can achieve.
EPISODE OVERVIEW
In a masterclass designed for today’s healthcare execut...
106_From Fragmentation to Alignment: The Eight Domains of Healthcare Excellence
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What holds even the most talented, well-resourced healthcare organizations back from true, lasting excellence? In an era of workforce shortages, financial strain, and constant initiatives, why do so many health systems remain “busy but not better”—despite the passion and commitment of their teams?
In the premiere of the Healthcare Excellence Framework Masterclass, listeners are challenged to rethink what it means to lead high-performing healthcare organizations—and to discover the root cause behind stalled transformation efforts, fragmented results, and initiative fatigue.
EPISODE OVERVIEW
In this foundati...
105_Defining Healthcare Excellence: Leadership, Strategy, and the Next Evolution in Performance
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What does healthcare excellence really look like in an era of rapid change, operational complexity, and growing demands on leaders at every level?
Healthcare organizations are under unprecedented pressure: workforce shortages, mounting financial constraints, rapidly evolving technology, and the challenge of sustaining transformation while delivering high-quality care. In the season finale of the Excellence in Healthcare Podcast, host Jarvis T. Gray tackles the critical question—what actually drives healthcare excellence—and why most organizations miss the deeper system-level connections required to deliver and sustain it.
EPIS...
104_Dr. David Nash on Leadership and Healthcare Evolution
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What does it take to lead meaningful, system-wide transformation in healthcare—and why do even the best strategies often falter at the implementation stage?
In an era defined by pandemics, rapid AI innovation, workforce volatility, and unprecedented organizational complexity, how can leaders cultivate resilience, trust, and sustainable excellence?
In this episode of the Excellence in Healthcare Podcast, Jarvis T. Gray sits down with Dr. David Nash—pioneering physician, healthcare executive, and founding dean of the nation’s first College of Population Health—to explore the essential leadership lessons behind some of t...
103_How Top Healthcare Executives Build Cultures of Excellence w/ Dr. Renee Turner-Roberts
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What does healthcare excellence look like when leaders drive change, embrace innovation, and build cultures where every voice matters?
In today’s rapidly evolving healthcare environment, organizations are challenged to balance operational demands, deliver superior outcomes, and adapt to new technologies—all while fostering team engagement and driving sustainable transformation. But what sets high-performing leaders apart when it comes to navigating these complexities?
In this episode of the Excellence in Healthcare Podcast, host Jarvis Gray sits down with Dr. Renee Turner-Roberts—a nationally respected nursing executive, Magnet appraiser, and health...
102_Building Healthier Teams and Stronger Organizations w/ Angela Johnson
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What is the hidden cost of ignoring employee wellness in healthcare organizations and small businesses?
In an era of workforce shortages, operational pressures, and rising burnout, leading organizations are taking a new look at how workplace wellness—and the lack of it—directly impacts performance, retention, and organizational health. As the lines between personal wellbeing and professional contribution blur, the question is clear: What can healthcare leaders do to proactively support their teams, build healthier workplaces, and drive sustainable organizational results?
Episode Overview
In this epis...
101_Coaching for Change: Leadership Lessons from Anjana Nambisan
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What stands in the way of meaningful transformation—not just within organizations, but for the leaders and teams driving our industry forward? Why do some changemakers create lasting impact while others struggle with execution, misalignment, and burnout?
In this revealing Health Biz Spotlight episode, host Jarvis Gray explores how healthcare leaders can harness the power of personal and organizational transformation to create sustainable excellence, even in the face of industry disruption and competing urgencies.
EPISODE OVERVIEW
This episode features Anjana Nambisan, Arizona-based healthcare entrepreneur and tr...
100_What Healthcare Leaders Get Wrong About Workforce Strategy w/ Kristie Andrews
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What does healthcare leadership excellence look like in an era of generational workforce shifts, complex personal challenges, and relentless industry transformation?
Today’s healthcare leaders are under intense pressure—not just to meet performance targets, but to build resilient, empowered teams and shape organizations that can thrive in uncertainty. How do the most effective leaders cultivate true excellence, develop future-ready talent, and translate personal adversity into organizational impact?
In this episode of the Excellence in Healthcare Podcast, host Jarvis T. Gray welcomes Kristie Andrews—an accomplished healthcare executive, executive coach...
099_Moving Beyond DEI: What Healthcare Executives Must Do to Drive Lasting Inclusion w/ Dr. Jennifer Sarrett
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What does it truly take to transform organizational culture in healthcare—and why do so many “DEI” initiatives fail to create lasting impact?
In an era where workforce engagement, retention, and culture are critical to performance, most healthcare organizations struggle to move beyond surface-level diversity, equity, and inclusion programs. Instead of building real culture change, efforts often stall in compliance exercises, one-off trainings, or reactive responses to crisis. If your organization is rethinking how to embed inclusion and performance into strategy, this episode is essential listening.
Episode Overview
...098_The Leadership Principles Transforming Community Healthcare w/ Dr. Craig Glover
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What does healthcare excellence look like amid policy uncertainty, workforce shortages, and the rising role of AI?
As community health centers face new funding realities and expanded expectations, leaders are being called upon to reimagine care delivery, strengthen mission alignment, and build resilient organizations. In this candid episode of the Excellence in Healthcare Podcast, Dr. Craig Glover, CEO of a leading community health center, joins host Jarvis T. Gray to explore how executive leaders can steer organizations through complexity, change, and unprecedented opportunity.
EPISODE OVERVIEW
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097_From Burnout to Breakthrough: A Practice Transformation Story w/ Dr. Jackline Ngalame
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What separates a thriving private behavioral health practice from one struggling to navigate today’s workforce shortages, shifting technology, and rising patient demands?
With mental health needs on the rise and telehealth breaking down barriers, how are innovative clinician-entrepreneurs building scalable, high-impact psychiatric practices—while sustaining quality, access, and a commitment to patient-centered care?
In this episode of the Excellence in Healthcare Podcast, host Jarvis Gray welcomes Dr. Jackline Ngalame, Psychiatric Nurse Practitioner and founder of Empower Psychiatry PLLC. Together, they explore the real-world challenges and opportunities of building a pr...
096_The Power of Vision: How Healthcare Leaders Inspire Performance w/ Stacy Davis
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What does it really take to build a high-impact healthcare business in an era defined by complexity, workforce constraints, and competing priorities?
For healthcare leaders and entrepreneurs, transforming clinical expertise into scalable, patient-centered businesses isn’t just about passion—it’s about vision, strategy, and overcoming real-world barriers that most never discuss. In this episode of the Excellence in Healthcare Podcast, Jarvis T. Gray sits down with Stacy Davis, founder of Flavorful Nutrition, to explore what healthcare excellence truly looks like when strategy meets compassion and operational rigor.
EPISOD...
095_The Unseen Habits of High-Performing Healthcare Executives w/ Nancy Wright
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What does true healthcare transformation look like at the intersection of brain health, nutrition, and lifelong caregiver support?
Healthcare leaders know that clinical excellence depends on holistic approaches that create lasting change for patients and communities. But transforming health behaviors—especially for special needs populations and caregiver circles—remains an ongoing challenge. In this thought-provoking episode of the Excellence in Healthcare Podcast, host Jarvis Gray welcomes Nancy Wright, a brain health coach and experienced healthcare entrepreneur, to explore why traditional approaches often fail—and what it takes to design high-impact, sustainable soluti...
094_Building a Compassionate Hospice: Miles Gloetzner's Journey With Inhora Home for the Dying
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Guest: Miles Gloetzner, Founder & Executive Director, Inhora Home for the Dying
Host: Jarvis T. Gray, The Quality Coaching Co.
Episode Highlights
Introduction to Inhora Home for the DyingMiles shares the mission behind Albuquerque’s only nonprofit hospice home, providing 24-hour care at no cost to families. The home focuses on a community-powered, volunteer-driven approach, prioritizing both dignity and connection at the end of life 01:41.Origin Story & Motivation
Despite having no significant end-of-life experiences prior, Miles felt an unexpected calling to create In...
093_From Nurse to Business Owner: Jillian Martin’s Path to Valen Medical
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Hosts:
Jarvis T. Gray – The Quality Coaching Co.Jillian Martin – Founder, Vala MedicalEpisode Overview
In this Small Business Spotlight episode, Jarvis T. Gray sits down with Jillian Martin, the founder of Vala Medical, a Cape Cod-based hormone clinic specializing in bioidentical hormone management and medical weight loss. They discuss Jillian's entrepreneurial journey, the challenges and breakthroughs of launching a healthcare business, patient engagement strategies, and building a trusted brand in the hormone optimization space.
Key Discussion Topics
Jillian’s Path to Healthcare Entrepreneurship
Inspir...092_Navigating Intimacy Challenges: Dr. Nancy Moonstar’s Transformational Approach for Couples
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Host: Jarvis T. Gray, The Quality Coaching Co.
Guest: Dr. Nancy Moonstar, author and psychologist, “A Man’s Guide to Intimacy”
Episode Highlights
Introduction
Jarvis T. Gray welcomes listeners to the Health Biz Spotlight series, focusing on healthcare and wellness entrepreneurs. (00:00)Dr. Nancy Moonstar is introduced as an author and psychologist specializing in men's intimacy and connection.Dr. Nancy Moonstar’s Path to Intimacy Coaching
Five threads led to her current work, including:Personal online dating experiences.Early career questions from men abou...091_Strategic Growth and Self-Care: Keisha Pinnock’s Healthcare Entrepreneurship Journey
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Host and Guest
Jarvis T. Gray, Healthcare Business Strategist, Founder of the Health Biz Accelerator CommunityKeisha Pinnock, Founder & CEO of KeiP Consulting LLC and Aja WholisticEpisode Highlights
Keisha's Healthcare & Entrepreneurial JourneyStarted in a doctor’s office, mentored by a practice administratorTransitioned from business administration to healthcare administrationBecame a compliance, audit, and regulatory navigation expert, leading to executive and consulting rolesFounded KeiP Consulting LLC (compliance, regulatory, operational excellence) and Aja Wholistic (wellness for high-capacity women)Importance of Compliance in HealthcareCompliance as the foundation for mi...090_Navigating Healthcare Strategy and AI Integration with Austin Purkeypile
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Hosts & Guest
Jarvis T. Gray — Host, The Quality Coaching Co.Austin Perkupile — Guest, Regional Vice President of Strategy at Advent Health (Kansas City)Episode Highlights
Opening & Leadership Mindset
Austin Perkupile shares a guiding Jim Rohn quote on the balance and nuances of effective leadership (00:29), emphasizing the value of finding a middle ground and continuous improvement in one's environment.Career Path & Inspiration
Austin Perkupile describes his journey to healthcare, influenced by family members in nursing and the industry's meaningful and practical impact. Has 20 years’ experience across...089_From Resistance to Results: Executive Coaching Insights with Barbara Ann Palmer
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Featured Guests
Jarvis T. Gray — Host, Healthcare Business Strategist, Founder of the Health Biz Accelerator CommunityBarbara Ann Palmer — CEO and MAP Executive Coach, BP Life Coaching Services LLCEpisode Highlights
1. Embracing the Current Season as a Leader
Barbara Ann Palmer shares her focus on embracing change and alignment, viewing her current business phase as a necessary transition to rebuild with authenticity and inner clarity 00:53.2. The Power of Rebuilding Quietly and Calmly
Barbara Ann Palmer describes her intentional withdrawal from misaligned efforts, instead embracing inspired action and deep...088_From Burnout to Balance: Tanya Iverson’s Journey to Empower and Transform Women
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Host: Jarvis T. Gray, The Quality Coaching Co.
Guest: Tanya Iverson, CEO and Fitness Coach, Your Personal Best Fitness (YPB)
Episode Overview
In this episode, Jarvis T. Gray sits down with Tanya Iverson, a fitness coach and entrepreneur, to explore her journey from broadcast journalism to launching her own boutique fitness business focused on helping women regain health and confidence. Together, they discuss growth strategies, client retention, lead generation, moving business online, and the vital importance of purpose-driven entrepreneurship in the healthcare and wellness...
087_Strategic Growth for Health Entrepreneurs: Lessons from Natural Healing with Jason Teichner
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Featured Speakers
Jarvis T. Gray, Host, Healthcare Business StrategistJason Teichner, Guest, Owner/Managing Partner, Natural Healing with Jason T.Episode Highlights
Jason Teichner's Journey:Jason Teichner shares his personal story growing up around health and nutrition, his battle with Hodgkin's lymphoma, and the struggle with post-treatment side effects. His healing journey drove him to formal training and ultimately to launching his wellness business, aiming to help others heal from chronic health conditions when conventional methods have failed. 00:52 – 03:39Mission & Purpose:
Jason Teichner is committed to he...
086_The Human Side of Healthcare Leadership with Matt Ducsik
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Host: Jarvis T. Gray, The Quality Coaching Co.
Guest: Matt Dusick, Vice President of Clinical Institutes, Providence St. Joseph Health
Opening Insights
Matt Dusick shares the importance of gratitude as a core leadership mindset and describes a family ritual centered on reflecting on positive events and gratitude 01:36.Jarvis T. Gray discusses his own family’s gratitude practice and emphasizes creating intentional moments of reflection 03:00.Matt Dusick's Role and Journey
Oversees clinical institutes/service lines for Providence St. Joseph Health, one of the largest fa...085_From Burnout to Balance: Ariana Reinhart’s Guide for Female Healthcare Professionals
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Host: Jarvis Gray, The Quality Coaching Co.
Guest: Ariana Reinhart, Founder, Balanced Soul Awakening
Episode Highlights
Ariana's Journey
Ariana Reinhart shares her early experiences with spiritual communication, how she tried to suppress her gifts, and ultimately embraced her path as a healer and coach 00:00.She discusses the impact of visions and premonitions on her well-being and her decision to start her own spiritual and healing journey 00:14.Building Balanced Soul Awakening
Ariana Reinhart recounts her professional background in healthcare and psychology, detailing how her blend...084_Telemedicine, Virtual Reality, and the Future of Patient Access with Suleima Salgado
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Host: Jarvis T. Gray, The Quality Coaching Co.
Guest: Suleima Salgado, CEO, Global Partnership for TeleHealth
Leadership & MindsetSuleima Salgado shares her guiding leadership mindset, "It's not about being in charge. It's about taking care of the people who you're in charge of."
Telehealth: Past, Present, and FutureSuleima Salgado discusses her journey from front-desk bilingual translator in public health to leadership in telemedicine (02:36).Passion for public health and the value of seeing direct impacts in the community (03:05).Telemedicine as both an access tool and a means...
083_Leading Through Change: Kevin Gordon on Healthcare Supply Chain Excellence
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Host: Jarvis T. Gray, The Quality Coaching Co.
Guest: Kevin Gordon, VP of Supply Chain, Grady Health System
Episode Highlights
Leadership Mindset:Kevin shares his guiding principles: “To whom much is given, much is required,” and never asking his team to do what he wouldn’t do himself.Career Journey & Supply Chain
Kevin describes transitioning from roles in food & beverage and retail to healthcare supply chain at Grady. He discusses the wide-ranging scope of supply chain, including equipment, procurement, contra...
082_From Executive Protection to Pediatric Hospital Security: Mark Moore’s Leadership Journey
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Host: Jarvis T. Gray, The Quality Coaching Co.
Guest: Mark Moore, Chief Security Officer, Dayton Children's Hospital
Episode Summary
In this episode, Jarvis welcomes Mark Moore, Chief Security Officer at Dayton Children's Hospital. Together, they explore the critical topic of workplace violence in healthcare, the intersection of physical and digital security for leaders, and personal lessons in leadership shaped by experiences from the Marine Corps to executive protection. Mark shares invaluable perspectives on building safer hospitals and highlights actionable insights for healthcare leaders navigating...
081_Entrepreneur Insights: Dana Lujan’s Mission for Integrity and Innovation in Healthcare
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Host: Jarvis T. Gray, The Quality Coaching Co.
Guests: Dana Lujan, CEO, Wellthlinks
In this episode of the "Excellence In Healthcare" podcast, Jarvis T. Gray spotlights small business entrepreneurship in the healthcare and wellness space. He welcomes Dana Lujan, CEO of Wellthlinks, to discuss her journey from military service to healthcare leadership and eventually entrepreneurship. The conversation dives deep into building lasting values in a new consulting business, strategies for transitioning healthcare providers to concierge and direct primary care models, and the importance of integrity, stewardship...
080_Tackling Healthcare’s Financial Challenges: Cristie Schumacher’s Journey and Key Insights
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Host: Jarvis T. Gray, The Quality Coaching Co.
Guest: Cristie Schumacher, Revenue Cycle Leader
Episode Highlights
Opening Inspiration & Leadership PhilosophyCristie kicks things off by emphasizing her dislike for cliché leadership quotes, and instead grounds her approach in the service-oriented nature of true leadership, clearly distinguishing it from management.Career Journey & Origin Story Cristie explains her unconventional entry into healthcare leadership, starting with a need for a job as a teenager to buy gas and working her way up from being a file clerk at...079_From Physician to Executive: Leadership Insights with Dr. Heather Signorelli
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Host: Jarvis T. Gray, The Quality Coaching Co.
Guest: Heather Signorelli, Physician Executive || NatRevMD Podcast Host
In this episode, Jarvis T. Gray sits down with Heather Signorelli, a physician executive and entrepreneur, to discuss leadership, entrepreneurship, and innovation in healthcare. They riff on principles from favorite books, tackle the journey from clinical practice to executive roles, and unpack trends—particularly around technology and AI—that are shaping the healthcare landscape. The conversation is loaded with actionable insights, book recommendations, and encouragement for both aspiring and established heal...
078_Adapting, Inspiring, and Innovating: Healthcare Leadership Insights from Brian Sloan
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Host: Jarvis T. Gray, The Quality Coaching Co.
Guest: Brian Sloan, Vice President & Chief Operating Officer
Episode Summary
In this thoughtful, wide-ranging conversation, Brian Sloan shares his journey from engineering to top healthcare leadership, the pivotal moments that defined his ethos, and the evolution of leadership excellence in an era of rapid change and uncertainty. The episode covers the challenges of process improvement, the influence of leadership mentors, the role of personal faith and integrity, and real-world strategies for engaging in community and developing the next wave o...
077_Building a Mindfulness-Based Nurse Coaching Business with Laura Alessio
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Host: Jarvis T. Gray, The Quality Coaching Co.
Guest: Laura Alessio, Founder of Nurse Coach Alessio
In this Health Biz Spotlight episode, Jarvis sits down with Laura Alessio, a board-certified health and wellness nurse coach and founder of Nurse Coach Alessio. Laura pulls back the curtain on her pathway from sociologist and Peace Corps health educator to an innovative health entrepreneur, blending mindfulness, meditation, and her years of nursing expertise.
Key Topics & Highlights
Laura’s Journey Into Nurse CoachingGr...076_Beyond Therapy: Dr. Vanessa Spelman’s Unique Blend of Psychology and Spiritual Wisdom
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Host: Jarvis T. Gray, The Quality Coaching Co.
Guest: Dr. Vanessa Spelman, Psychologist & Entrepreneur
Episode Overview
On this inspiring episode of Excellence In Healthcare, Jarvis T. Gray welcomes Dr. Vanessa Spelman, a self-employed psychologist whose practice weaves together science, spirituality, and lived experience. Dr. Vanessa Spelman opens up about her personal journey of healing, her passion for serving women and families, and the core values that drive her unique approach in mental health and wellness.
Key Highlights
Lived Experience Meets...075_Reskilling The System: Dr. Elaina McAdams’ Vision for a Scalable Healthcare Workforce
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Host: Jarvis T. Gray, The Quality Coaching Co.
Guest: Elaina McAdams – CEO, CAUHEC (College and University Healthcare Education Consortium)
Episode Summary
This inspiring episode features Elaina McAdams, a nurse executive turned entrepreneur and healthcare innovator. Jarvis T. Gray welcomes Dr. McAdams for a deep dive into her impressive 25+ year career journey, her leadership philosophy, and her bold work addressing America’s healthcare workforce crisis by leveraging technology and academia.
Leadership That Builds Leaders:Elaina shares her guiding leadership philosophy—leadership is abo...
