Truth Be Told

What if the most powerful negotiation skill isn't knowing what to say, but understanding what the other person is thinking?

In this episode of Truth Be Told, host David Thompson, Certified Forensic Interviewer (CFI) and CEO of Wicklander-Zulawski & Associates (WZ), sits down with Chris Voss, former FBI hostage negotiator, bestselling author of Never Split the Difference, and founder of The Black Swan Group.

Together, they explore the psychology behind negotiation, tactical empathy, trust, and influence—and how the same communication principles used in high-stakes hostage negotiations can transform leadership, investigative interviews, business negotiations, and everyday re...

The higher you climb in leadership, the easier it becomes to lose sight of the people you're leading.

So how do you stay connected, build trust, and make better decisions when you're responsible for a team of 57,000 people?

In this episode of Truth Be Told, Dave Thompson sits down with Cassandra Brown, Vice President of Asset Protection at Walmart, for a candid conversation about leadership, communication, and the importance of never letting your perspective expire.

From starting her career as an hourly associate to leading one of the largest asset protection organizations in...

What happens when someone remembers the sound of an impact—but not the details immediately before it? When they recall pieces of an experience out of order? Or when their emotional response doesn't look the way we expect it to?

Those gaps and inconsistencies can be easy to interpret as deception. But trauma can fundamentally influence how people experience, process, store, and retrieve information.

In this episode of Truth Be Told, Dave Thompson, CFI sits down with Bryan Barlow, CFI, Staff Instructor and Professional Standards Lead at Wicklander-Zulawski & Associates, to explore the science and practice of...

What do you say when someone you care about isn’t okay—and are you willing to truly listen to the answer?

In this episode of Truth Be Told, Dave Thompson, CFI sits down with Lindsey Gray, a mental health professional and Suicide Prevention Training Manager with Wounded Warrior Project, for a powerful conversation about veteran mental health, suicide prevention, and human connection.

Lindsey explores why veterans can face unique challenges around identity, purpose, belonging, and accessing care—and why the lessons from suicide prevention apply far beyond the veteran community. From the workplace to our cl...

Why would an innocent person confess to a crime they didn’t commit?

It’s one of the most misunderstood questions in criminal justice—and the answer reveals important lessons about interrogation techniques, false confessions, wrongful convictions, and the way we search for the truth.

In this episode of Truth Be Told, host Dave Thompson, CFI sits down with attorney, advocate, and photographer Robin Dahlberg, author of Breaking Point, a powerful project that takes readers inside the interrogation experiences of six exonerees who confessed to crimes they did not commit.

Through the stories of Jef...

What happens when fear becomes policy—and the people labeled “the worst of the worst” are no longer treated as people?

In this episode of the Truth Be Told Podcast, host Dave Thompson, CFI explores the powerful story behind the documentary Leaving Hotel California and the complicated legacy of Guantanamo Bay, post-9/11 interrogations, enhanced interrogation techniques, torture, and the human consequences of abandoning evidence-based investigative practices.

Dave is joined by filmmakers Chimène de Jonge and Aybüke Demirel, former NCIS Special Agent Mark Fallon, and former Guantanamo detainee and Guantánamo Diary author Mohamedou Ould Slah...

Most communication problems aren't really about what happened.

They're about what happens next.

In this episode of Truth Be Told, Dave Thompson sits down with communication expert Alex Perry to explore why even well-intentioned people misunderstand each other — and what we can do differently.

From difficult conversations and feedback to active listening, empathy, body language and leadership presence, Alex challenges some of the assumptions we've been taught about what “good communication” actually looks like.

They explore why curiosity may be more valuable than certainty, why listening doesn't always mean fixing, how leader...

Can better communication save your relationship, strengthen your leadership, and improve your toughest conversations? 

In this episode of Truth Be Told, Dave Thompson, CFI sits down with licensed therapist Kristina Virro to explore the psychology behind effective communication, healthy relationships, emotional intelligence, and conflict resolution. Whether you're navigating a marriage, leading a team, conducting investigative interviews, or simply trying to become a better communicator, this conversation is packed with practical, research-backed insights. 

Together they discuss: 

What if the most effective way to prevent crime isn't another arrest—but another conversation?

For nearly 30 years, Keeley Knowles lived with a severe heroin addiction, funding it as one of the United Kingdom's most prolific shoplifters. Stuart Toogood spent those same three decades serving as a police officer with West Midlands Police. By every measure, they should have remained on opposite sides of the law.

Instead, they formed a partnership that helped save a life.

In this powerful episode of Truth Be Told, host Dave Thompson sits down with Keeley and Stuart to...

How do experienced investigators end up on the wrong path—even when they're trying to do the right thing?

In this episode of Truth Be Told, Dave Thompson, CFI sits down once again with retired U.S. Secret Service agent and author Brad Beeler for a conversation that challenges some of the biggest assumptions in investigations. We explore how gut instinct can become confirmation bias, why false confessions happen more often than many people realize, and how investigators can avoid unintentionally steering themselves toward the wrong conclusions.

Brad shares powerful stories from his own career—incl...

What happens when you spend more than two decades helping organizations communicate, investigate, and build trust across the globe?

In this episode of Truth Be Told, Dave Thompson, CFI sits down with WZ Vice President of International, Chris Norris, CFI to explore what he's learned from working in more than 45 countries and traveling to over 80. From living in the UK to teaching investigators in Afghanistan, Korea, Brazil, and beyond, Chris shares the cultural lessons, communication mistakes, and relationship-building strategies that have shaped his career.

The conversation dives into the surprising differences—and remarkable similarities—between peop...

This episode of Truth Be Told dives into the intersection of wrongful convictions, communication, strategy, and even poker.

In this powerful conversation, Dave Thompson, CFI sits down with innocence attorney and poker player Claudia Salinas to explore how psychology, trust, bias, and human behavior shape both the courtroom and the interrogation room. From uncovering wrongful convictions to reading people at the poker table, Claudia shares how communication, emotional control, and strategic thinking can impact lives in the highest-stakes situations.

The episode takes listeners inside the work of The Innocence Center and the broader innocence movement...

What if the strongest thing you can do… is talk about it?

In this powerful episode of Truth Be Told, Pasha Palanker shares his extraordinary journey from Soviet immigrant to decorated U.S. Army veteran — and the invisible battle that followed him home.

After surviving roadside bombs, earning two Purple Hearts and a Bronze Star with Valor, and serving in some of the most dangerous combat environments in Iraq, Pasha opens up about the trauma, anger, PTSD, isolation, and mental health struggles he spent years hiding. He explains how survival instincts that once saved his life...

What happens when the people meant to protect… become the ones you have to investigate?

In this episode, Dave Thompson, CFI sits down with Sean Buckley—former New Zealand detective and United Nations investigator—whose career has taken him from local policing to some of the most complex, high-risk investigations across the globe.

We get into what it’s really like to build trust in environments where no one wants you there… interviewing victims, suspects, and even terrorists across more than 90 countries… and navigating cases involving child abuse, war zones, and political assassinations.

But the bigg...

In this episode of the Truth Be Told Podcast, Dave Thompson, CFI sits down with singer-songwriter Cami Clune (as see on NBC's The Voice) to explore communication, storytelling, and songwriting—and how artists say what others struggle to express.

Cami shares her journey through the music industry, from early performances to her breakout moment on The Voice, along with the mindset needed to handle rejection, performance anxiety, and creative pressure.

Follow Cami on Instagram!

This episode covers:

The loudest voice in the room isn’t always the most effective—but the silent one can cost you everything. In this episode, Khris Hamlin, Vice President of Asset Protection and Retail Technology at the Retail Industry Leaders Association (RILA) breaks down what it really takes to lead when you don’t have direct authority, and why communication—not control—is the defining skill of modern leadership.

Check out the upcoming RILA Conference!

From his journey as a practitioner to becoming a voice for the entire retail industry, Khris shares how understanding perspectives is the key to ali...

What happens when the psychology of communication meets one of reality TV’s most fascinating relationship experiments?

In this episode of the podcast, Dave Thompson, CFI sits down with Ashley Carpenter and her father, Paul Carpenter, for a candid conversation about truth, trust, and what we can really learn from the experience of Love Is Blind.

Ashley takes us behind the scenes of the pods—where connections are built without ever seeing the other person—and shares what it’s like to navigate vulnerability, communication, and high-stakes relationships with cameras rolling. We talk about the challeng...

Most people are communicating all wrong—especially when stakes are high. Erika Ettin, a leading dating coach and communication expert, reveals the surprising truths about how subtle words, small gestures, and online signals can make or break trust, chemistry, and connection—even beyond dating. If you've ever felt misunderstood, frustrated, or unsure how to truly connect, this episode will transform your approach to human interaction.

Follow Erika on Instagram!

Erika shares her research-based insights with our host, Dave Thompson, from years of data-driven experiments and psychological research, uncovering the biggest mistakes even the smartest are maki...

In this episode of the Truth Be Told podcast, host Dave Thompson, CFI interviews Barry Black, a former FBI agent with a diverse career spanning accounting, bomb disposal, and sniper roles. They discuss Barry's journey into the FBI, the importance of communication in investigations, the motivations behind financial crimes, and the challenges of interagency cooperation. Barry shares insights from his experiences during major incidents like Waco and the Oklahoma City bombing, emphasizing the need for mental health support for first responders and the impact of public perception and misinformation on investigations. He also reflects on his memoir, 'Hazardous Devices...

In this special episode of Truth Be Told, Dave Thompson, CFI is joined by Nate Frazier—Founder and CEO of Red Knot Capital—and the thinking behind Red Knot’s acquisition of Wicklander-Zulawski. Through stories that span forensic interviewing, global leadership, mergers, and crisis management, Nate shares why Wicklander’s legacy, science-based methodology, and commitment to humanity made it a natural fit. This conversation isn’t just about a transaction—it’s about trust, stewardship, and what it looks like to honor a 40-year foundation while positioning a respected institution for its next chapter. If you care about communication, leadership, an...

In this episode of Truth Be Told, host Dave Thompson, CFI sits down with Scott Tillema — former SWAT hostage negotiator, FBI-trained crisis negotiator and practitioner with over two decades of experience — as he reveals how high-stakes communication tactics from crisis negotiation can transform leadership, decision-making, and everyday conversations. Scott breaks down his proven “Four Pillars of Negotiation” — Understanding, Timing, Delivery, and Respect — and shows how mastering these can help you build trust fast, influence others calmly, and steer tense conversations toward positive outcomes. Whether you’re dealing with business negotiations, conflict at work, or difficult personal conversations, Scott offers powerful, real...

In this episode, Dave Thompson, CFI sits down with Michael Reddington, CFI to break down five of the biggest misconceptions about communication — in the interrogation room, the boardroom, and everywhere in between. From the myths of “control,” “rapport,” and “active listening” to the flawed belief that people owe us the truth, Dave and Mike unpack how these assumptions quietly sabotage influence. Together, they reveal the real skills that build trust, uncover information, and create better outcomes in high-stakes conversations.

Check out Part 2 of this Series on Mike's Podcast on YouTube - "I See What You're Saying"

Or visit on...

What if your next training didn’t just check a box - but actually changed behavior? In this episode, Dr. Carrie Graham joins us to unpack how better learning design can turn information into transformation - whether you’re leading a classroom, a corporate team, or a law enforcement agency.

Dive into the world of transformative training with Dr. Carrie Graham, where the focus shifts from the facilitator to the learner, ensuring that every educational experience is impactful and lasting.

In this episode of "Truth Be Told," host Dave Thompson, CFI sits down with Dr. Carr...

This Truth Be Told episode is a powerful exploration of wrongful convictions, highlighting the harrowing journey of those who have been unjustly imprisoned. Through the lens of Jeff Deskovic's story, the conversation delves into the systemic failures of the justice system and the resilience required to overcome such profound adversity. Jeff shares his personal journey of falsely confessing, being wrongfully convicted and later exonerated.  He then expands on his inspirational journey into criminal justice reform.

Filmmaker Jia Rizvi captures the raw emotions and critical insights needed to spark meaningful change, making this a must-watch for anyone passionate a...

In this episode of Truth Be Told, host Dave Thompson engages with Carlamay Sheremata, a former school resource officer and author, to explore the intricate connections between leadership, communication, and personal experiences. They discuss the CALM method, which emphasizes Connection, Awareness, Language, and Measured Response as essential tools for effective leadership and parenting. Carla shares her insights on the importance of building trust, active listening, and the impact of home life on workplace behavior. The conversation also touches on the challenges of parenting in the digital age and the need for community engagement in addressing youth issues.

...

In this episode of Truth Be Told, Dave Thompson sits down with Dr. Brandon May, a cognitive psychologist and forensic researcher, to explore the intersection of investigative interviewing, memory, and artificial intelligence. From alcohol’s surprising effects on memory recall to the risks of AI contaminating witness testimony, Dr. May brings research and real-world insights that every investigator, practitioner, and curious listener should hear. Together, they discuss the promise—and the perils—of AI in law enforcement, training, and beyond.

Whether you’re an investigator, an academic, or just fascinated by how technology is reshaping justice, this conversa...

Dive into the gripping world of financial deception as we unravel a nationwide scam orchestrated from within the walls of Georgia's prisons. Join detectives Carlos Verdoni and Andrew Rowe as they expose the intricate web of deceit involving drones, cryptocurrency, and a network of unsuspecting victims. Discover how sharp communication and relentless investigation brought this $80 million scheme to light. The discussion highlights the importance of communication and collaboration in unraveling the scam, which involved multiple jurisdictions and millions of dollars. Don't miss this eye-opening episode of Truth Be Told!

Truths:

In this episode of Truth Be Told, host Dave Thompson, CFI sits down with Patrick Everson, one of the most trusted voices in sports betting journalism. Patrick reveals how relationship building and trust have been the foundation of his career, allowing him to cultivate reliable sources and break credible stories in a high-stakes industry. They explore how effective communication not only builds those behind-the-scenes connections but also shapes how information is shared with the public - and how that delivery has evolved in the fast-moving world of sports media. From the sportsbook to the storyline, this conversation shows why...

Is AI replacing you?

Can you be more efficient without being extinct?

Join Dave Thompson, CFI and Tom Meehan, CFI as they delve into the rapidly evolving world of artificial intelligence. Discover how AI is reshaping careers, the potential risks of bias and automation, and the importance of embracing technology to enhance efficiency. From AI's role in the legal system to its impact on sports and investigations, this episode offers a comprehensive look at the opportunities and challenges of AI.

Thank you to CONTROLTEK for supporting this episode!

Truths:

...

What does science have to do with homicide interrogations?

Everything.

In this episode of the Truth Be Told podcast, Detective Shaun Sylvester, PhD discusses his unique journey from law enforcement to academia, emphasizing the importance of evidence-based interviewing techniques. He shares insights on the significance of rapport and empathy in interrogations, the challenges of preparing for interviews, and the need for continuous improvement through peer review. The conversation also touches on the impact of community relations in policing and the future of interrogation practices, highlighting the necessity of adapting to new research and methodologies.

How can you tell if somebody is conning you?

Ever meet someone who isn't exactly who they claim to be?

In this episode, Johnathan Walton shares his personal experience with con artists, detailing the emotional manipulation tactics they use and the red flags to watch for. He discusses the importance of reporting these crimes, the role of investigators, and how technology plays a significant part in modern scams. Walton emphasizes the need for awareness and education to prevent others from falling victim to similar schemes, while also highlighting the power of collective voice and media...

Ever feel like you're running on ambition fumes? In this episode, Dave Thompson and Kasey Franco unpack the sneaky ways burnout shows up—especially for high-achievers who "power through" everything. From tech overload to boundary blunders, they explore how to spot burnout, stop it in its tracks, and actually recover. Tune in for practical tips, a few hard truths, and maybe even permission to take a damn break.

Learn more about Kasey here!

In this episode, Dave Thompson and Kasey Franco delve into the complexities of burnout, particularly in high-performing individuals. They discuss the various ty...

In this conversation, Dave Thompson, CFI and Natalie Gordon, Ph.D., explore the evolving landscape of jury consulting, particularly in the area of social science and the implications on the legal system. They discuss the role of jury consultants in understanding juror psychology, the myths surrounding jury duty, and the importance of effective storytelling in court. The conversation also delves into the emotional experiences of jurors and the insights gained from post-trial interviews, highlighting the growing significance of jury consulting in legal strategy. In this conversation, Dave Thompson and Natalie Gordon, Ph.D., explore the intricate dynamics of juror...

In this episode, Dave Thompson and Mark Anderson discuss the evolution of interview and interrogation techniques, emphasizing the importance of seeking truth over mere confessions. They explore the pressures faced by investigators, the impact of recording interviews, and the biases that can affect forensic evidence. Mark shares personal experiences that highlight the need for strategic empathy and the importance of continuous learning in the field. In this conversation, Mark Anderson and Dave Thompson discuss the intricacies of effective interviewing, emphasizing the importance of behavior, trauma awareness, and the need for active listening. They explore how planning and preparation can...

In this episode of the Truth Be Told podcast, host Dave Thompson, CFI interviews retired FBI agent Jerri Williams, who shares her extensive experience in law enforcement, particularly in communication and media relations. They discuss the importance of debunking myths about the FBI, the evolution of financial crimes, and the critical role of effective communication in interviews and crisis situations.

Jerri also reflects on her transition to media relations and the challenges of maintaining public safety while managing information dissemination. The conversation highlights the skills necessary for successful investigations and the nuances of portraying crime in fiction.<...

Stop scrolling.  This is an emergency.

Also, it's a hook.  A way to grab your listeners attention to increase engagement.

How can lessons from social media impact our everyday communication?

In this engaging conversation, Dave Thompson is joined by Dawn Faithfull and Matthew day – communication experts who excel in social media outreach and engagement.  They explore various aspects of communication and content creation, discussing the importance of authenticity, overcoming imposter syndrome, and the cultural shifts in how social media is perceived and utilized. They share personal experiences and insights on creating engaging content, the c...

Are you afraid to "ask the question"?  

How does communication help extend your network, enhance your credibility and strengthen your relationships?

In this conversation, Dave Thompson and Heather DeSiena explore the significance of communication in various professional contexts. Heather emphasizes the importance of choosing words carefully, the value of emotional intelligence, and the necessity of asking the right questions. They discuss how effective communication can lead to career transitions, networking opportunities, and successful negotiations. Heather shares her personal experiences and insights on how to improve communication skills and the human element in a technology-driven world.

Leading scholars in the fields of criminology and psychology have published the latest scientific review paper titled Police-Induced Confessions 2.0; Risk Factors and Recommendations.  We were lucky to be joined by two of the authors on this episode of the Truth Be Told podcast.

Host Dave Thompson is joined by two guests, Dr. Hayley Cleary, and Dr. Chris Meissner as they delve into the complexities of interview techniques, false confessions, and the importance of collaboration between academic research and practical law enforcement. They discuss their personal journeys into the field, the evolution of interrogation methods, and the critical r...

In this episode of the Truth Be Told podcast, host Dave Thompson interviews David Johnston, Vice President of Asset Protection and Retail Operations at the National Retail Federation. They discuss David's extensive career in loss prevention, the evolution of communication in the industry, and the challenges faced in franchise environments.

David shares insights on the importance of building relationships, managing egos, and the transition from a practitioner to a business mindset. The conversation highlights the significance of effective communication and adaptability in various roles throughout one's career. In this conversation, David Johnston and Dave Thompson discuss the...

In this conversation, Dave Thompson and Jia Rizvi explore the intricacies of conversation, the impact of wrongful convictions, and the journey into filmmaking. They discuss the emotional toll of storytelling, the ethics involved in documentary filmmaking, and the importance of understanding the criminal justice system. Jia shares her personal experiences and insights gained from working with wrongfully convicted individuals, emphasizing the need for genuine representation and advocacy in storytelling. In this conversation, Jia and Dave explore the intricacies of interviewing in the true crime genre, emphasizing the importance of creating a comfortable environment for subjects to share their stories...