The Beat

Healthcare doesn't need more AI pilots. It needs AI that can prove its value. Healthcare organizations are moving beyond experimenting with individual AI tools and beginning to think about AI as enterprise infrastructure. But scaling AI across an entire health system requires more than adding algorithms. It requires integrated workflows, secure technology infrastructure, clinical validation, data governance, and measurable financial and clinical impact.

In this episode of The Beat's AI at ViVE series, Sandy Vance sits down with Dr. David Stoffel, Chief Business Officer at RapidAI, to discuss how healthcare AI is evolving from point solutions into...

Artificial intelligence is rapidly changing healthcare, but successful AI adoption requires much more than choosing the right technology. 

In this episode of The Beat's AI at ViVE series, Sandy Vance speaks with Dr. Melinda S. Kidder, DHA, MSN, RN, CENP, Chief Nursing Officer, Office of the National Coordinator for Health IT at the U.S. Department of Health and Human Services, and Bill Slovin, Chief Technology Officer at Brandon Systems, about what healthcare organizations need to get right before AI can truly deliver value.

Their conversation explores some of the biggest challenges facing healthcare AI a...

On today’s episode, host Sandy Vance chats with Guillaume de Zwirek, CEO & Co-Founder of Artera. Artera is pioneering a new category in healthcare AI by pairing its agentic platform with dedicated AI Service Squads that build custom solutions directly alongside healthcare providers, solving urgent workflows from day one. With over a decade of experience, 2 billion annual patient interactions, and 1,000+ healthcare organizations served, Artera is proving that the future of healthcare AI isn't just about the technology. It's about having the right builders working directly with providers to strengthen how they communicate and care for patients.

Healthcare or...

Healthcare organizations have more data than ever before, but turning that data into actionable insights remains one of the industry's biggest challenges. In this episode of The Beat AI in Healthcare Podcast, host Sandy Vance sits down with Nabil Jallouli, CEO and co-founder of Rollstack, to discuss how AI-powered reporting is helping healthcare organizations simplify value-based care reporting, improve decision-making, and scale personalized reporting without overwhelming their teams.

Nabil shares why dashboards alone are no longer enough, why executives need trusted narratives instead of raw data, and how healthcare organizations can automate reporting while maintaining governance, security...

In this episode, host Sandy Vance chats with Timothy Bennett, the Director of Strategic Healthcare Initiatives at Drummond Group, LLC, for his second appearance on the show. With nearly 20 years at Drummond and deep roots in ONC certification testing dating back to 2010, Tim brings a rare long-view perspective to one of the most important questions facing healthcare interoperability today: how do you actually test whether FHIR works at scale in the real world, not just in a proof-of-concept connectathon? This episode introduces FHIRplace, Drummond's new community-driven testing ecosystem, and digs into why business process rules, not just technical standards...

Introduction:
In this episode of the AI at ViVE series on The Beat Podcast, host Sandy Vance sits down with Rachel Chen, Senior Director of Engineering at Plaud, to discuss how Plaud’s wearable AI note-taking technology helps clinicians reduce documentation burden and stay focused on patient conversations. Rachel also shares how Plaud is scaling its voice intelligence platform for professional and enterprise use cases, including healthcare.

From a real-world story about an orthopedic surgeon bridging communication gaps with patients and families to Plaud’s approach to privacy, security, and workflow integration, this episode offers a grou...

In this episode, host Sandy Vance chats with Brad Schoffstall, Vice President of Health and Compliance Programs at CGI, and Dr. James Peake, Senior Vice President and former Secretary of Veterans Affairs and Army Surgeon General. They have a wide-ranging and practical conversation about what it actually takes to modernize data infrastructure at federal health agencies. With Brad's 35 years at CGI and Dr. Peake's 16 years, this is a conversation grounded in hard-won experience rather than theory. Today’s conversation is a refreshingly honest and deeply practical perspective for anyone working at the intersection of government, healthcare, and AI. 

...

For years, healthcare organizations focused on securing digital channels while treating phone calls as a trusted service channel. That assumption no longer holds true. 

In this episode, Sandy sits with Jason Barr, the Vice President of Strategic Sales for Healthcare at Pindrop, who explains how AI-powered voice cloning, deepfakes, and synthetic identities are transforming the cybersecurity landscape. Jason shares how healthcare organizations can defend against AI-driven fraud, verify identity in real time, and protect patients, providers, and employees in a world where even a familiar voice may not be what it seems.

In this episode, t...

In this episode of the AI at ViVE series on The Beat Podcast, host Sandy Vance welcomes back Peter Horadan, CEO of Vouched, for a fascinating and forward-looking conversation about one of the most consequential shifts happening in digital identity right now. Digital driver's licenses are no longer a curiosity at TSA checkpoints. They are becoming a global standard, and healthcare is one of the industries that stands to benefit most. 

From eliminating duplicate patient records to defending against deepfake fraud to solving the emerging challenge of AI agent identity verification, Peter lays out a clear and c...

Workforce security in healthcare is no longer just about compliance—it’s about creating a seamless, secure digital experience for employees and patients. 

In this episode, host Sandy Vance chats with Chandramouli Dorai, Chief Evangelist - Cybersecurity Solutions and Digital Signatures at Zoho.com. Today, they will explore how password management, secure browsers, multi-factor authentication (MFA), identity and access management (IAM), and identity verification in document signing all come together to build a zero-trust, future-ready healthcare workforce. 

Healthcare organizations are under constant pressure to strengthen cybersecurity without slowing down clinicians and staff. 

In this ep...

Cybersecurity in healthcare isn’t just about keeping attackers out anymore. It’s about what happens after they get in. In this episode, Chris Boehm, Field CTO of Zero Networks, breaks down how organizations can move toward “Zero Trust” without disrupting clinical operations. From legacy systems and third-party access to the growing risks of AI, Chris shares how visibility, identity-based segmentation, and smarter automation are helping healthcare organizations stay secure while keeping care moving. 

As healthcare organizations struggle to secure complex environments and protect sensitive patient data, it’s time to prioritize resilience over reactive strategies. Learn how healthc...

AI may be the hottest topic in healthcare, but most organizations still aren’t ready to use it at scale.  In this episode, host Sandy Vance chats with the CEO of Hart, Dominique Gross. Together, they break down the real barriers holding healthcare back: from fragmented data and legacy EHR systems to inconsistent standards and limited access. Dominique shares how building a semantic data layer is helping organizations unlock their data, scale innovation safely, and move from pilot projects to real enterprise impact.

In this episode, they talk about:

In this episode, host Sandy Vance sits down with Mike Fisher, the CEO of MyFitnessPal, for an exciting and passionate conversation about what happens when twenty years of nutrition data meets modern AI. With over 300 million people impacted worldwide and a brand that has been a household name for two decades, MyFitnessPal is not resting on its laurels. 

From an AI coach backed by two decades of behavioral data to a ChatGPT integration that meets users wherever they already are, to the acquisition of Gen Z favorite Calaii, Mike paints a vibrant picture of where consumer nutrition t...

In this episode of the AI at Health series on The Beat Podcast, host Sandy Vance sits down with Venky Ananth, Executive Vice President and Head of Healthcare at Infosys, for a wide-ranging and energizing conversation about what it actually means for AI to transform healthcare at scale. Venky brings a refreshingly honest and structured perspective to a conversation that is often dominated by hype, breaking down why AI is fundamentally different from every other technology wave healthcare has been through, laying out the five areas where Infosys is seeing real traction with payers, providers, and PBMs right now...

In this episode, host Sandy Vance chats with Isaiah Granet, co-founder and CEO of Bland, for a sharp and eye-opening conversation about one of the most overlooked bottlenecks in healthcare: the phone call. Bland now handles 3.5 million phone calls a week, has raised over $100 million, including a $40 million Series B, and is backed by Emergence Capital, Scale, and Y Combinator. Isaiah brings a refreshingly honest take on what it actually takes to get voice AI into production in healthcare, why most vendors are just talking about it rather than doing it, and why the security risks hiding in third-party...

In this episode, host Sandy Vance sits down with Patricia Thaine, co-founder and chair of Limina (formerly known as Private AI), for a fascinating conversation about one of the most underappreciated bottlenecks in healthcare AI adoption: the privacy of unstructured data. 

With a background in natural language processing and privacy research, Patricia built the company from the ground up to solve a problem most organizations did not even know they had. Today, her platform helps health systems, research organizations, and payers de-identify everything from clinical notes to ambient listening data so they can train models, share data f...

In this episode, host Sandy Vance sits down with Aaron Patzer, the founder & CEO of Vital.io, for one of the most energizing and candid conversations in the series. Aaron built Mint.com, saved consumers $9 billion in bank fees, and then turned his attention to one of the most anxiety-inducing experiences a person can have: sitting in an emergency room not knowing what is happening. 

Vital now guides 7 million patients through ER, inpatient, and urgent care visits in real time at hundreds of health systems, including Ascension, CommonSpirit, Emory, and MedStar. Aaron also shares his work on t...

In this episode, host Sandy Vance welcomes back Kathryn Ayers Wickenhauser, Chief Strategy Officer at DirectTrust, for her third time on the show. This time the conversation goes deeper than ever, covering three major developments: DirectTrust's role in vetting apps for the new CMS Medicare App Library, the launch of a groundbreaking AI accreditation program built on the NIST AI Risk Management Framework, and the urgent but widely misunderstood gap in HIPAA coverage that leaves millions of consumers thinking their health data is protected when it really isn’t. If you work anywhere in the health tech ecosystem, this ep...

In this episode, host Sandy Vance chats with Matthew Stern, the CEO at MyStart Health, and

Nick Mortek, Strategic Consultant at Vouched. They have a practical and energizing conversation about one of the most underestimated problems in telehealth: patient identity verification. Matt built MyStart Health to help patients access GLP-1 medications and other telehealth services, only to discover that a clunky ID upload process was costing him nearly 28% of his patients before they ever got started. Nick and the Vouched team solved that problem in under a month and delivered a 40% net impact to the business. If...

Healthcare has more data than any industry in the world—but without trust in that data, it’s almost useless. In this episode, Clay Ritchey, Chief Executive Officer of Verato, breaks down why identity is the missing foundation behind interoperability, AI, and better patient experiences. From fragmented records to failed digital transformation promises, Clay shares how solving “who is who” unlocks everything from improved clinical outcomes to lower costs—and why now is the moment healthcare can finally get it right.

In this episode, they talk about:

What does it really take to get a healthcare AI product past the proof-of-concept stage and into production? In this episode of the AI at ViVE series on the BEAT Podcast, host Sandy Vance sits down with Tushar Puri, CEO of Pegasus One, and Sebastian Ouslis, Co-Founder of ChartR Health, to find out. Together, they pull back the curtain on how ChartR is building an autonomous analytics platform that lets hospitals interrogate their own data across silos in real time, and how Pegasus One's SONG framework is the foundation making it possible. From managing agent drift to the very...

What if the biggest barrier to better healthcare outcomes is… the blood draw itself?

In this episode, Web Golinkin, President at Babson Diagnostics, discusses how his company is reinventing blood testing with a patient-friendly, fingertip-based system. He explains why traditional venipuncture drives anxiety and non-adherence, and how BetterWay improves both experience and outcomes. He also shares how automation and simplified workflows reduce operational burden and expand access points for care. Finally, he explores why patient experience is becoming the key competitive differentiator in ambulatory healthcare.

Tune in to learn how rethinking a decades-old process could un...

The network is no longer just a hidden utility. It is becoming an intelligent engine for safer, smarter healthcare operations.

In this episode, Matt Roberts, Healthcare Business Lead at Hewlett Packard Enterprise, discusses how AI-native networking is changing the role of infrastructure in healthcare. He explains why traditional networks have created operational blind spots, how self-driving network capabilities can improve user experience and security, and why modernizing infrastructure is no longer just about keeping systems running. Matt also shares how the Juniper acquisition expands HPE’s ability to support healthcare providers across data center networking, AI-ready environments, an...

In this episode of the AI at Health series on The Beat Podcast, host Sandy Vance sits down with Vadiraj Guttal, VP and Business Head for Infosys Helix, for a thoughtful and candid conversation about why health plans are still stuck in batch processing, what it actually means to be cloud native versus just cloud hosted, and how a platform-centric approach is delivering two to three times the improvement that incremental fixes never could. With Helix now six-plus years in the making, Vadiraj brings a grounded, practitioner's perspective to one of the most complex transformation challenges in healthcare today...

Healthcare doesn’t have a technology problem; it has a workflow problem.

In this episode, Kshitij Jaggi discusses why healthcare’s digital tools have failed to improve efficiency and how agentic AI can transform operations by completing work rather than creating more of it. He explains the critical difference between task automation and system-level orchestration, and why administrative bottlenecks, such as prior authorizations, delay care. He also explores how governance, traceability, and new oversight roles are essential for responsible AI adoption. Finally, he shares how throughput should define ROI and unlock better outcomes across the healthcare system.

Simplifying the complex world of healthcare reimbursement.

In this episode, Jason Considine, President of Experian Health, discusses shifting the industry's focus from denial management to denial prevention by leveraging AI at the point of registration. He discusses the implementation of the Patient Access Curator, a tool that automates insurance discovery and validation to reduce human error and administrative costs. He also explains how Experian leverages rich data assets, such as employment data, to help providers navigate new regulatory requirements, such as the OBBA. This episode explores the mission of leveraging advanced technology to eliminate administrative waste, enabling...

AI is advancing rapidly in healthcare, but speed without governance can create serious clinical, legal, and enterprise-level risks.

In this episode, Peter Bonis, MD, Chief Medical Officer at Wolters Kluwer Health, explores how his team is developing reliable, evidence-based AI tools to support frontline clinicians without compromising trust or safety. He explains why clinicians are adopting AI faster than health systems can govern it, creating risks like the rise of “shadow AI.” Peter highlights the importance of transparency, human oversight, and trusted source material in ensuring safe clinical decision support. He also discusses how even experts can be i...

What if the biggest opportunity in healthcare reimbursement is finally having a clear view of what “fair” actually looks like?

In this episode, Dilpreet Sahota, CEO and founder of Trek Health, discusses how his company is helping health systems and health plans turn price transparency data into a strategic tool for payer negotiations. He explains why publicly available reimbursement data is still difficult to use in practice, how AI can simplify both massive pricing datasets and highly complex payer contracts, and why providers need a clearer benchmarking strategy as reimbursement pressures continue to shift. He also shares his...

Healthcare payments are often discussed as a transparency problem, but the deeper issue is structural fragmentation across contracts, claims, remittances, and workflows.

In this episode, Ted Ferrin, Senior Vice President of Payments Innovation at Zelis, explains how the acquisition of Rivet is bringing provider-facing payment intelligence into Zelis’s broader infrastructure. He discusses why achieving financial clarity between payers and providers has been so difficult due to fragmented systems and legacy technology. Ted highlights that true transparency goes beyond simply displaying data and requires meaningful, actionable insights. He also shares how tools like Claims Insights and Zap Ed...

AI in healthcare is moving fast, but what does real, operational impact actually look like? In this episode, host Sandy Vance chats with Aditya Bansod, CTO and co-founder of Luma Health, and Michelle Winfield-Hanrahan, RN BSN MHA MSN about this very topic. They share how the University of Arkansas for Medical Sciences is scaling AI beyond the call center and into complex, high-friction workflows like fax processing and patient access. From backfilling missed appointments to transforming referral intake, this conversation dives into what it takes to build trust, move quickly, and turn AI into measurable results across an entire...

Healthcare is drowning in documentation and fragmented data, but what if the system worked for clinicians rather than against them?

In this episode, Dr. Richa Gupta, Vice President of Care Transformation at Ambience Healthcare, explains how Ambience provides a layer of intelligence on top of electronic medical records to optimize clinician workflow and patient interactions. Ambience’s ambient listening system captures physician-patient interactions, supports documentation, and ensures accurate coding and billing, boosting clinician satisfaction and reducing revenue leakage. ROI is driven by high clinician utilization, validated outcomes, and measurable improvements in documentation burden, coding accuracy, and physician re...

Healthcare technology should quietly remove friction and reduce burden so clinicians can focus on what matters most: caring for patients in a more human way.

In this episode, Lisa Gulker, Chief Nursing Officer at Oracle Health and Life Sciences, discusses how Oracle is rethinking healthcare technology by building AI directly into the foundation of its systems rather than layering it on as an afterthought. She explains how this approach can help clinicians spend less time in the chart, reduce workflow fragmentation, and make technology feel more seamless in the care experience. Lisa also shares how Oracle is...

As digital change accelerates across healthcare, payors face an urgent need to modernize how they communicate, educate, and engage. The AI-Orchestrated Experiences portfolio from Adobe and IBM represents a new paradigm where data, design, and intelligence work seamlessly together to improve outcomes for every stakeholder.

In this episode of the AI at Health series on The Beat Podcast, host Sandy Vance sits down with Melissa Geissler, Partner for Healthcare and Life Sciences Strategy and Transformation at IBM, and Ted Roman, Healthcare and Life Sciences Digital Strategy Principal at Adobe, to unpack one of the most exciting partnerships...

In this episode of the Cybersecurity at Vibe series on The Beat Podcast, host Sandy Vance sits down with Shreesh Bhattarai, Director of HITRUST at A-LIGN, for a candid and practical conversation about one of the most misunderstood topics in healthcare cybersecurity. With nearly a decade of experience building one of the highest-volume HITRUST assessment practices in the market, Shreesh breaks down the difference between checking a compliance box and actually being secure, walks through the three levels of HITRUST certification, and shares what organizations need to do right now to prepare for an AI-driven future. Whether you are...

Consumer healthcare is entering a new phase where patients are no longer just looking for convenience. They are looking for affordability, transparency, and provider relationships that actually feel continuous and personalized.

In this episode, Dr. Myra Ahmad, CEO of Mochi Health, discusses how her company is building a comprehensive care platform that goes well beyond GLP-1s and weight management. She explains how Mochi combines providers, pharmacies, and software infrastructure in a marketplace model that gives patients more treatment visibility, supports tailored care plans, and expands access to affordable medications with or without insurance. Dr. Ahmad also...

In this episode of the Interop Now at Vibe series on The Beat Podcast, host Sandy Vance sits down with Adam Luff, VP of Product Solutions at Infor, and Jesse Evans, Product Director for Infor FHIR Services, for a deep and practical conversation about why semantic interoperability is the make-or-break factor for AI in healthcare. 

With decades of experience between them, Adam and Jesse explain why organizations that skip the data normalization step are building on a foundation that will eventually collapse. From prior authorization workflows to longitudinal patient records, this episode is essential listening for any h...

In this episode, host Sandy Vance sits down with Dan Shur, Chief Product Officer at Carenet Health, to talk about what it really takes to guide patients and members through one of the most frustratingly fragmented systems in the world. With over 30 years in the healthcare industry spanning payers, providers, and health tech & services companies, Dan brings a grounded, pragmatic perspective to the AI conversation. From the myth that everyone wants to talk to a chatbot to the importance of letting humans be human, their conversation is a must-listen for healthcare leaders who want to use AI to drive...

What if doctors could see all patient data in one place while AI handled the busywork?

In this episode, Dr. Shez Partovi talks about the urgent need for integrated diagnostics in healthcare. He explains how fragmented imaging systems create inefficiencies and cognitive overload for clinicians, and how a unified platform can deliver a holistic view of the patient journey. He also explores how AI can automate administrative tasks, reduce burnout, and augment clinical decision-making while keeping humans in the loop.

Tune in to learn how AI and integrated diagnostics are reshaping the future of care...

What happens when some of healthcare’s most trusted workers are still operating outside the systems that document, reimburse, and scale care?

In this episode, Colby Takeda, Co-Founder & CEO of Pear Suite, joins Saul Marquez live at ViVE to explore why community health workers are becoming a more essential part of the healthcare ecosystem. Drawing from his background in senior living and public health, Colby explains how Pear Suite helps community-based providers move beyond paper and spreadsheets with tools to document care, navigate credentialing and contracting, submit claims, and get paid for the value they deliver.

...

What happens when interoperability stops being a buzzword and starts becoming real infrastructure?

In this episode, Therasa Bell, President & Co-Founder of Kno2, joins Saul Marquez at ViVE to unpack why healthcare communication remains one of the industry’s hardest unsolved problems. Drawing on experience across provider, payer, and technology settings, Therasa explains why connecting the full continuum of care, especially post-acute, behavioral health, EMS, dental, vision, and home-based care, is far more complex than most people realize. She shares how Kno2 is building a communication infrastructure that lets organizations connect once and communicate everywhere, without forcing a ma...