Breaking OWCP with Chris & Gini

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By: Chris & Gini Helms

Educating the federal workforce about their rights and responsibilities in OWCP.This content is for educational purposes only this content and any guests, hosts or entities are not a referral source. You have the right to choose your own doctor.  "Welcome to 'Breaking OWCP with Chris & Gini,' where we bring our same Wednesday chat vibes to the audio world! Join us for insightful conversations, education, and a deeper dive into the topics that matter to you as a federal employee. Tune in for your weekly dose of thought-provoking discussions. Let's break it all down together!" 🎙️🗣️ #BreakingOWCP #Podcast #WednesdayChats #ConversationsJust so you know...

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Chats (9-23-26) Breaking OWCP: What an Approved or Denied Claim Actually Means
Today at 5:00 PM

Welcome back to Wednesday night OWCP Chats with Chris and Gini. In this episode, the hosts dive deep into the crucial differences between approved and denied federal workers' compensation claims. With a focus on strict deadlines, the importance of detailed medical narratives, and the appeals process, this discussion provides a comprehensive guide for injured federal employees striving to navigate the system and get the help they deserve. 

Key Takeaways

Crucial Filing Timelines: Federal employees have exactly three years to file a CA-1 or CA-2 work injury claim, starting from the date of t...


(Chats 9-16-26) The 3-Year Rule: Busted Myths & Timelines for Filing Your OWCP Claim
09/23/2026

In this episode of "Wednesday Night OWCP Chats," Chris and Gini break down the critical differences between an approved and denied federal workers' compensation claim. They start by busting a major myth circulating among federal employees and management: you actually have three years to file your OWCP claim, not 30 days. The hosts explain why receiving a nine-digit claim number is just the beginning of the process, what a partial approval means for your medical treatment, and why a denial letter is a roadmap to victory rather than the end of the road.

Key Takeaways

The 3...


(Chats 9-9-26) Breaking OWCP: The Ultimate Guide to CA-7 Forms and Getting Paid
09/15/2026

In this episode of the Breaking OWCP podcast, hosts Chris and Gini break down the critical steps for filing CA-7 claims for compensation. They provide federal employees with a comprehensive guide on navigating Leave Without Pay (LWOP), dealing with supervisor delays, and ensuring all medical documentation aligns to get claims approved. 

Key Takeaways for Getting Paid

Your OWCP claim must be explicitly approved before you can receive LWOP compensation. You can utilize Continuation of Pay (COP) for up to 45 calendar days following a CA-1 claim. Medical rationale is strictly required; a simple "off work" doctor's note is...


Breaking Down OWCP Vocational Rehab & The Shadrick Formula
08/23/2026

Episode Summary: Fresh off their trip to the Bureau of Prisons National Convention in Fort Lauderdale, Chris and Gini dive into a highly requested topic: OWCP Vocational Rehab. If you are a federal employee unable to return to your original job due to an accepted injury, this episode breaks down your options, your rights, and the complex math behind your continuing compensation. 

Key Takeaways

Vocational rehab is designed to help injured federal workers transition into new employment while compensating them for their lost wage-earning capacity. This program serves as an alternative to OPM FERS di...


How to Protect Your Federal Job While on OWCP Workers' Comp
08/15/2026


In this episode of "Wednesday Night OWCP Chats," Chris and Gini tackle a highly requested topic: how to protect your federal job when you are out of work due to a work-related injury. They discuss the hidden consequences of being out of work for extended periods and emphasize that the OWCP process is not a vacation. The hosts break down the crucial one-year timeline for federal and USPS employees, as well as the two-year timeline for rural carriers, regarding job separation. Listeners will learn actionable strategies for communicating with doctors, properly filling out CA-17 forms, handling limited duty...


(Chats 8-6-26) The Ultimate Second Opinion Survival Guide for Federal Workers
08/08/2026

Welcome back to the Breaking OWCP podcast! In this episode of Wednesday Night OWCP Chats, Chris and Gini tackle one of the most frustrating aspects of federal workers' compensation: the second opinion exam. If you are worried that an OWCP-appointed doctor is going to ruin your case, this episode is exactly what you need. Chris breaks down the unspoken rules of these exams, providing you with a step-by-step "Survival Guide" to protect your claim. Tune in to learn why these exams are ordered, how to potentially avoid them, and the critical steps you must take while in the...


(Chats 7-29-26) Outsmarting Bad Supervisors & Mastering Your OWCP Claim
07/30/2026

Welcome back to Wednesday Night OWCP Chats! After a six-week hiatus (thanks to a rogue camera and some traveling), America’s OWCP Couple, Chris and Gini, are finally back.

In this episode, Chris dives into the ultimate strategy for handling supervisors who refuse to follow the rules: Document Everything. They also clear the air about fake competitors trying to steal the Federal Injury Centers (FIC) name. Plus, Chris and Gini tackle a massive rapid-fire Q&A session from federal workers, covering everything from Continuation of Pay (COP) and filing CA-7s to what ha...


(Chats 6-3-26) How to File a Federal Workers Comp Claim: CA-16, COP & Beating Bad Management
06/13/2026

Are you risking your federal workers' comp benefits just to keep the peace at work? In this episode of Breaking OWCP, Chris and Gini break down "Thing #25" from their Volume 4 guide: Forget Your Supervisor’s Feelings. Management's primary job is to process your paperwork and get out of the way, but fear of retaliation often pushes federal employees into making devastating mistakes with their CA-1, CA-2, and CA-16 forms. Learn exactly why waiting to report an injury, going to the agency's preferred urgent care, or accepting invalid limited-duty offers will tank your claim—and what you need to do to f...


(Chats 5-27-26) Q&A: Beating Injury Stigmas, Navigating CA Forms, & Leveraging Your Union
05/31/2026

Welcome back to the Breaking OWCP podcast! In this episode, Chris and Gini open the floor for a live Q&A, tackling the most pressing federal workers' compensation questions. We break down exactly why federal employees should never let management intimidate them out of filing an injury claim, highlight the crucial differences between essential CA forms, and explain how EEO protections cover your claim. Plus, we share some highlights from our recent travels to San Antonio and Police Week in D.C., and Chris finally drops the origin story of how he and Gini teamed up to help federal...


(Chats 7-10-19) | Federal Workers Comp: Denied Claims, Reconsiderations, and the 3-Year Filing Deadline
04/30/2026

Welcome back to the Breaking OWCP Podcast! This week, Chris and Gini are tackling some of the most common and stressful hurdles in federal workers comp: closed claims, denied claims, and dealing with old or pre-existing injuries.

If you’ve recently received a denial letter, do not give up! Chris breaks down exactly why a denial is actually a roadmap to getting your claim approved, which appeal option you must choose, and how to prevent your claim from getting closed due to "inactivity." Plus, we bust the biggest management lie regarding filing deadlines—you have much more time...


(Chats 4-29-26) | How to Fight Back When Management Ignores OWCP Rules
04/30/2026

Welcome back to the Breaking OWCP Podcast! This week, Chris and Gini are broadcasting live from Atlanta, Georgia, to tackle one of the most frustrating challenges federal employees face: what do you do when management willfully ignores OWCP rules, laws, and regulations?

If you’ve ever had a supervisor tell you, "that rule doesn't apply to me," or if you’ve been pressured to sign a limited duty offer under duress, this episode is your blueprint for fighting back. Chris breaks down actionable, step-by-step strategies to force compliance, build an airtight paper trail, and escalate the issue to t...


(Chats 4-15-26) |10 Mistakes Ruining Your OWCP Claim (And How to Avoid Them)
04/18/2026

Welcome back to the Breaking OWCP podcast with Chris and Gini!  If you are a federal employee dealing with a work-related injury, the process of securing your benefits can feel like navigating a minefield. In this episode, Chris and Gini break down the most common unforced errors that ruin federal workers' comp claims. Originally planning to cover just five mistakes, Chris overdelivers with a list of 10 crucial missteps you need to avoid to ensure your claim is accepted and your job is protected. Plus, we answer listener questions and preview our upcoming trip to Park City, Utah, for the A...


(Chats 4-8-26) - Mastering the CA-1 Form: Deadlines, CA-16 Rules & Continuation of Pay
04/10/2026

After a massive cross-country tour training union chapters from APWU to the Federal Law Enforcement Officers Association, Chris and Gini  are back to break down exactly how to navigate a traumatic workplace injury. In this episode, they provide a comprehensive masterclass on the CA-1 form. From the critical deadlines you cannot afford to miss, to unlocking the power of the CA-16 and Continuation of Pay (COP), this episode is a step-by-step guide to protecting your wallet and your job. Plus, Chris reveals the hard truth about why claims actually get denied (hint: it’s your doctor, not OWCP).

<...


(Chats 6-12-19) OWCP Q&A: Your Federal Workers' Comp Questions Answered
04/01/2026

In this Q&A-style episode of Breaking OWCP, Chris tackles a rapid-fire series of real questions from federal employees navigating the frustrating world of workers' compensation. From the critical importance of the CA-16 form for emergency care to strategies for escaping the "black hole" of a bad OWCP doctor, this episode provides actionable advice for protecting your rights. Learn how to handle supervisors who aggressively combat claims, the statute of limitations on reporting injuries, and why filing grievances is often your best line of defense.

Key Takeaways

The Power of the CA-16:...


(Chats 6-19-19) How to Change Your OWCP Doctor & File a Stress Claim
04/01/2026

Broadcasting live from the Florida Rural Letter Carriers convention in Daytona, Chris and Gini drop a massive "game-changer" for federal employees trapped in the OWCP denial black hole. If you are stuck with a doctor who refuses to write proper narratives or can't get your claim accepted, this episode reveals the exact strategy to legally change your treating physician. Chris and Gini also break down the critical steps for filing stress, anxiety, and PTSD claims, and provide a nationwide roundup of trained OWCP doctors who refuse to accept denied claims.

Key Takeaways

The "...


(Chats 6-5-19) - Stop Getting Denied: The Federal Employee’s Guide to the CA-10
03/28/2026

In this episode of Breaking OWCP, Chris and Gini break down the critical steps every federal employee must take to get their workers' compensation claims accepted. From demystifying the CA-10 form to the harsh realities of choosing the wrong initial physician, this chat is a masterclass in protecting your rights. Discover why world-class surgeons often fail at OWCP paperwork, how to deal with supervisors who refuse to file your forms, and the exact code of federal regulations you need to know to demand your paperwork copies.

Key Takeaways

The CA-10 Breakdown: The...


(Chats - 5-22-19) How to Fight Back When Supervisors Block Your Federal Work Injury
03/22/2026

Are you a federal employee struggling to get your work injury reported? This week on Wednesday Night OWCP Chats, Chris and Gini get fired up about one of the biggest roadblocks federal workers face: supervisors illegally impeding injury claims.

From hiding forms to forcing you into the wrong doctor’s office, bad management can ruin your claim and cost you thousands. In this episode, we break down the exact CFR codes, your absolute OSHA rights, and the step-by-step actions you need to take to protect your job and get your claim approved. Do not let management push yo...


(Chats 5-15-19) The Specialist Trap: Why Your Orthopedic Surgeon is Getting You Denied
03/16/2026

Chris and Gini explain the "nearly impossible" challenge of changing doctors once a specialist is chosen and why an OWCP-trained doctor should always be your first call. They also discuss how to handle auto accidents in government vehicles (LLVs) and the strategy of using third-party lawsuits to secure extra compensation.

Key Takeaways & Show Notes

1. The Specialist Trap

One of the most common mistakes is going to an Orthopedic Surgeon or a Specialist as your first treating doctor.

The Problem: Specialists are trained...


(Chats 5-1-19) Secrets of the Claims Examiner: Expert Strategies for Approval
03/16/2026

Chris and Gini discuss the internal "reprogramming" of their new expert staff to help listeners understand what CEs look for in a narrative. The episode covers the "Five Pillars of a Narrative Report," the rules for travel reimbursement, and a checklist for protecting your job using the CA-17 instead of FMLA.

Key Takeaways & Show Notes

1. The Five Pillars of a Winning Narrative Report

Chris explains that because every injury is unique, there is no "template," but every successful report must include:

Detailed Job Description: Beyond just...


(Chats 4-17-19) - The Woodshed: Filing Claims Without Fear
03/10/2026

1. Why Claims Get Denied: The Doctor Problem

Chris identifies six categories of medical professionals who frequently (and often unintentionally) cause federal claims to be denied because they lack OWCP-specific training:

Family Practice Doctors: Don't understand the complex narrative requirements.Chiropractors (Non-Specialized): Often miss the medical connection needed by DOL.Urgent Care Centers: Frequently use Nurse Practitioners; DOL requires an MD signature for forms to be valid.Specialists (Surgeons): Focused on surgery, not the administrative "medical rationale" required for claim acceptance.ER...


(Chats 3-4-26) - 10 Years of Federal Workers' Comp Advocacy: The Anniversary Special
03/06/2026

Episode Overview In this special 10th-anniversary episode, Chris and Gini celebrate a decade of helping federal employees navigate the Office of Workers' Compensation Programs (OWCP). They reflect on the growth of their community and address the most significant hurdle facing injured workers today: the fear of retaliation. This episode provides a tactical breakdown of the CA-10 form and essential advice for securing benefits.

Key Discussion Points

The 10-Year Milestone: A look back at a decade of serving over 20,000 federal employees and the importance of union partnerships.Decoding the CA-10:<...


(Chats 4-3-19) How to Force Your Agency to Process Your OWCP Forms and Honor Your Restrictions
02/25/2026

Are you tired of supervisors "losing" your paperwork, denying your medical restrictions, or flat-out refusing to give you the forms you need to file a work injury? In this highly charged episode of Breaking OWCP, Chris and Gini break down three of the most critical forms in the federal workers' comp system: the CA-16, CA-17, and CA-7.

But that's not all. After hearing countless heartbreaking stories of federal employees losing their homes and jobs due to management's malicious delays, Chris drops the ultimate hammer. He reveals a devastating 5-step action plan—straight from a top union guru—desi...


(Chats 4-24-19) The Hidden CA-10 Form, How to Get Your Bills Paid (CA-16), and the Truth About MMI
02/24/2026

What if there was a form that existed for 32 years, specifically designed to tell federal employees exactly what to do when they get hurt—yet almost no one has ever seen it? In this episode of Breaking OWCP, Chris dives deep into his favorite topic: The CA-10 Form.

Chris explains why the CA-10 is supposed to be posted on every employee bulletin board, and breaks down its five simple steps that can be the difference between an accepted claim and a denied one. Later in the episode, Chris circles back to MMI (Maximum Medical Im...


(Chats 3-20-19) CA-1 vs. CA-2: Which Form to File & Why Using Health Insurance Kills Your OWCP Claim
02/09/2026

Live from Las Vegas, Chris and Gini dive into the technical—but critical—foundations of filing a federal injury claim. If you have ever been confused about whether your injury counts as a "traumatic injury" or an "occupational disease," filing the wrong paperwork can sink your case before it starts.

In this episode, we break down the specific differences between Form CA-1 and Form CA-2. More importantly, Chris issues a stern warning about why you should never use your personal health insurance for a work injury if you can avoid it, and...


(Chats 3-27-19) Retiring Soon? Why You Must File Your OWCP Claim Now + How to Fix a Denial
02/09/2026

 Is your OWCP claim denied? Don't panic—and more importantly, don't just click "Appeal." In this episode of Breaking OWCP, Chris and Gini reveal why the standard appeal process often fails and why the Request for Reconsideration is your actual path to approval.

Chris shares a specific "speed reading" hack to find the exact reason your claim was denied within the decision letter, allowing you to fix the narrative with your doctor. We also breakdown the complex world of MMI (Maximum Medical Improvement), how it leads to cash payouts via Schedule Awards, and why...


(Chats 2-27-19) Is Your Supervisor Breaking the Law? 20 CFR Regulations & Impeding a FECA Claim
02/09/2026

Are you one of the 12 out of 13 federal employees whose work injury claim gets denied? In this episode of Breaking OWCP, Chris from Federal Injury Centers tackles the #2 reason claims fail: Management giving employees a hard time.

If your supervisor is refusing to help, claiming they "don't have time," or arguing that you aren't really hurt, they might be breaking federal law. Chris breaks down the specific Code of Federal Regulations (CFR) you need to quote to management, how to use OSHA whistleblower protections to your advantage, and the "All In" poker move that forces your agency...


(Chats- 2-13-19) - Q&A Special: CA-17 Refusals, The OSHA Strategy, and Finding the Right Doctor
02/04/2026

Q&A Special: CA-17 Refusals, The OSHA Strategy, and Finding the Right Doctor

In this interactive Q&A episode of Breaking OWCP, Chris and Gini return from opening the new Montgomery, AL office to play a game of "Stump Chris" with listener questions. If you have ever been confused about who fills out which side of the CA-17, or if you are struggling to find a doctor in your state, this episode provides direct answers.

Chris explains the "Alphabet Rule" for the CA-17 Duty Status Report, clarifying why the Supervisor MUST complete Side A before...


(Chats 2-6-19) - Supervisor Responsibilities: CA-1, CA-17, and the "4-Hour Rule" for CA-16s
02/02/2026

 In this episode of Breaking OWCP, Chris and Gini tackle the rampant issue of supervisor intimidation and the mishandling of federal workers' comp forms. If you have been told that a Nurse Case Manager can force you to leave a doctor’s office, or if your supervisor is refusing to provide you with a CA-16 or CA-17, this episode is mandatory listening.

Chris breaks down the specific legal obligations of your supervisor regarding the critical OWCP forms. We explain why you must receive a CA-16 within four hours of reporting a traumatic injury, how to properly handle the...


(CHATS 2-2-19) - OWCP Rights: Can Management Deny Your Choice of Doctor?
#83
02/02/2026

Are you a federal or postal employee being told you cannot see a specific doctor for your injury? In this episode of OWCP Wednesday Night Chats, we tackle the wave of misleading letters from management threatening to deny CA-7s and CA-17s based on your medical provider.

We break down the legal reality regarding Chiropractors and Nurse Practitioners, expose the intimidation tactics used to suppress claims, and review the specific federal regulations (CA-810) that protect your "Right of Choice." If you are being told where to go for medical treatment, you need to hear this breakdown...


Federal Workers Compensation Made Simple: OWCP Expert Advice You Need to Know
#82
11/22/2025

Join Chris and Gini for their final Wednesday Night OWCP Chat of 2025! For nearly 10 years, this dynamic duo has been helping federal employees navigate the complex Office of Workers' Compensation Programs (OWCP) system—completely free.

What You'll Learn in This Episode:

âś… How to File OWCP Claims Correctly - CA-1, CA-2, CA-7, CA-16, and CA-17 forms explained
âś… Schedule Award Secrets - How to get maximum compensation for your injury
âś… Dealing with Claim Denials - Reconsideration strategies that actually work
âś… Congressional Inquiry Success Stories - Real federal em...


Behind the Woodshed: 20 OWCP Rules Supervisors Break (And How to Fight Back)
#81
10/31/2025

In this eye-opening episode, federal workers' compensation experts Chris and Gini expose the top 20 OWCP violations that supervisors commit daily—and how federal employees can protect their rights.

What You'll Learn:

Why supervisors fail to provide CA-16 forms within the required 4 hoursYour legal right to choose your own doctor (and how supervisors illegally interfere)How to get Continuation of Pay (COP) that you're entitled toThe laws protecting you from retaliation when filing injury claimsWhy threatening employees over OWCP claims is a federal crimeHow to report supervisor violations to Inspector General and DOJ

Ke...


OWCP Claims Guide: How to Win Federal Workers' Compensation Benefits
#80
10/11/2025

Chris and Gini host their final Wednesday night OWCP chat before a two-week break, covering essential workers' compensation topics in a Q&A format. They discuss claim approvals, denials, common supervisor violations, and upcoming training opportunities.

Key Announcements

National OWCP Convention: Sunday, November 16th, 3-6 PM Eastern (Facebook only)Upcoming Travel: Utah meetings and BYU vs. Utes game, followed by FOA National Convention in WisconsinWoodshed Night: October 29th - covering rules, laws, and regulations supervisors violateNew Leadership: Congratulations to Jonathan Smith, new APW National President...


Federal Workers' Comp Claims: Why Only 6.78% Get Approved & How to Win Your OWCP Case
#79
10/03/2025

Episode Overview

Chris and Gini reveal shocking new statistics about federal workers' compensation claims and provide essential guidance for getting your OWCP claim approved. Learn why acceptance rates have dropped dramatically and what you can do about it.


Key Topics Covered:

🚨 Breaking News: OWCP Acceptance Rates Plummet

Only 6.78% of federal employees had accepted injury claims in 2023 (down from 14%)Why this dramatic decrease is happening despite increased education efforts

đź“‹ The CA-10 Form: Your Essential Starting Point

What every federa...


Essential Forms Guide - OWCP 957, 915, and CA-7 Explained
#78
10/03/2025

Join Chris and Gini  for another informative OWCP chat as they break down three critical forms every federal employee should know about. Fresh from successful training sessions in Detroit and Phoenix with Mail Handlers unions, they share essential insights about travel reimbursement, medical expenses, and getting paid for time off.

Key Topics Covered:

OWCP Form 957 - Travel Reimbursement

Get reimbursed for mileage up to 100 miles round trip for medical appointmentsCovers airfare, hotels, taxi, Uber/Lyft with advance authorizationMust submit within 12 months of incurred expenseRequired documentation: Google Maps printout and appointment verification


Federal Employee Retirement Masterclass: Complete Guide to TSP, Disability Benefits & Retirement Planning
#77
09/05/2025

🎯 Key Topics Covered:

TSP (Thrift Savings Plan) Strategy: • Which TSP funds to choose (G, F, C, S, I funds explained) • Traditional vs Roth contributions • Why to avoid mutual funds with high fees • Early withdrawal rules (55+ separation from service) • Rolling TSP to IRA for better flexibility

Federal Retirement Eligibility: • Full retirement at 62 with 5 years service • Early retirement at 60 with 20 years service
• MRA + 30 years (Minimum Retirement Age around 57) • Best retirement dates (last day of month for FERS employees)

Sick Leave Retirement Formula: • Exclusive formula to maximize pension benefits • How...


The CA-10 Crisis (Live 10/20/23)
#76
08/30/2025

Chris and Gini  broadcast live from the Federal Injury Center in Greenville, South Carolina during Patient Appreciation Week, revealing the shocking truth about federal workers' compensation claims and providing actionable solutions.

Key Topics Covered:

• The Hidden Crisis: Only 14% of federal employees have accepted OWCP claims - 86% are missing out on benefits they're entitled to

• The CA-10 Form Mystery: Why this critical "What a Federal Employee Should Do When Injured at Work" form became invisible after October 2021

• Two Fatal Mistakes: The main reasons claims get den...


From OWCP Claims to Compound Interest: Building Wealth While Your Money Sleeps
#75
08/16/2025

Chris and Gini return after a month-long hiatus to share personal challenges and introduce financial expert Gail Ames, who reveals game-changing investment strategies for federal employees and everyday people. Learn how to make your money work while you sleep and protect yourself from market losses.


Featured Guest

Gail Ames - Former AFGE benefits specialist, licensed financial advisor in all 50 states

Contact: 314-223-4264 | gailames.hig@gmail.com


Key Topics Covered

Personal Updates (0:00-5:00)

Chris...


OWCP Claims Process Explained: Complete Guide for Federal Employees (2025)
#74
07/19/2025

Breaking OWCP Podcast with  Chris and Gini, featuring special guests Jennifer and Emmy from Federal Injury Centers. This episode provides an inside look at what happens when you call a Federal Injury Center's office for the first time and walks through the complete OWCP claims process.


Featured Guests

Jennifer - National Case Manager and Trainer for Federal Injury Centers franchisesEmmy - National Case Manager and Trainer for Federal Injury Centers franchises


Key Topics Covered

Filing Your Initial C...


10 Biggest OWCP Lies Debunked: Federal Workers' Compensation Myths Exposed
#73
07/11/2025

Chris and Gini debunk the 10 most common OWCP lies federal employees hear from supervisors and HR, revealing the truth about workers' compensation rights and processes.


The 10 OWCP Lies Debunked

Lie #1: Must Use OWCP Panel Doctor

Truth: You can choose ANY doctor. Search "OWCP injury doctor [your city]" on Google.


Lie #2: Must Report Injury Immediately

Truth: You have 3 YEARS to report workplace injuries.


Lie #3: Can't File for Mental...


Union Presidents Don't Know This Critical Form - And Neither Do You
#72
06/28/2025



## Episode: Union Presidents Don't Know This Critical Form - And Neither Do You

**Hosts:** Chris Gini & Gini Helms  


### Key Timestamps:
- **[00:06:00]** - The shocking CA-10 revelation at the National Presidents Convention
- **[00:12:00]** - Can management retaliate for filing OWCP claims?
- **[00:18:00]** - Medical restrictions violations and what to do about them
- **[00:27:00]** - The 3-year rule most supervisors lie about
- **[00:33:00]** - DME services and billing code challenges

### Major Topics Covered:

**🚨 The CA-10 Crisis [00:06:00]**
- Why union presidents had never heard of Form...