Plumbing & HVAC Hustle Podcast
Guests on leadership, sales, and marketing. HVAC and Plumbing podcast for the growth-mode HVAC and Plumbing business owners, leaders and business development teams.
Don't Scale Chaos: A Clear Path to $10M /w Chuck Staszkiewicz
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Most home service owners plateau because they try to scale chaos instead of systems. In this episode, Chuck Staszkiewicz breaks down the mindsets, cadence, and leadership frameworks that actually move an HVAC/plumbing company from $5â$7M moguls to a clean path to $10Mâwithout burning out your team. We cover letting go vs. micromanaging, the 1-3-1 decision method, running a monthly Shareholder Day, and how to avoid chasing shiny playbooks. If youâre stuck in fie...
Growing an HVAC Company on TikTok w/ Derek Cormier
HVAC owner Derek Cormier (Climate Experts) breaks down how entertainment-first short-form content drives real business: recruiting, sales, and brand trust. We cover AI workflows (Zapier â OpenAI), TikTok hooks, personal vs. company pages, TBO (Total Brand Optimization), and why âfun + thoroughâ beats cookie-cutter posts. If you market plumbing/HVAC/electrical, this playbook will help you grow faster and hire better.
What youâll learn:
- Entertainment â education â conversion content ladder
- Personal branding that recruits A-players (60%+ of applicants from social)
- Local list building for AEO/AI search wins
- AI tools to buy back time an...
Selling HVAC Online Vs. Selling in Person (Pro's + Con's)
Selling HVAC Online vs. In Person: Pros & Cons with Marko Sipila
Should HVAC companies put pricing onlineâor stick to in-home sales? In this episode, Tim Brown sits down with Marko Sipila, founder of QuoteDaddy, to break down the future of HVAC sales.
Youâll learn:
Why 97% of website visitors leave without contacting youHow online pricing tools can increase lead volume & qualityThe pros and cons of selling HVAC online vs. traditional salesWhy ârange pricingâ beats exact pricingHow tools like QuoteDaddy can help filter out tire kickersWhether youâre running an HVAC or plumbing business...
How to Kill Your HVAC Company in 16 Weeks
How to Kill Your HVAC Company in 16 Weeks (and How to Save It) | Tim Cotten
What are the fastest ways to destroy your home service businessâand how do you avoid them? In this eye-opening episode, Tim Brown talks with Tim Cotten, business coach and former HVAC owner, about the three most common mistakes that crush companies and how to flip them into growth strategies.
Youâll learn:
The real numbers you should track (and what âhealthy profitâ actually means)Why owners pull out of marketing too soonThe danger of squeezing too much profit too fastHow...Canât Find Plumbers or Techs? (How to Fix It)
Canât Find Plumbers or Techs? Hereâs How to Fix It | Go Green Plumbing, Heating, Air & Electrical
Struggling to find skilled plumbers or HVAC techs? Youâre not alone. In this episode, Tim Brown sits down with Alicia and Peter Green, owners of Go Green Plumbing, Heating, Air & Electrical, to talk about the skilled labor shortageâand the creative strategies that are actually working.
Youâll learn:
Why the âtalent shortageâ is worse than most admitHow to grow your own techs with in-house trainingThe apprenticeship model that works in todayâs marketHow company culture can make or brea...How to Scale a Plumbing Business Down to Get More Profitable
Why Scaling DOWN Made This Plumbing Company More Profitable | Robbie Abruscati
Everyone talks about scaling upâbut what if the real money is in scaling down? In this episode, Tim Brown sits down with Robbie Abruscati, owner of Paramount Plumbing Solutions, to talk about why he intentionally made his company smaller⌠and way more profitable.
Youâll learn:
Why chasing size can destroy margins
How to identify your most profitable work (and drop the rest)
The dangers of growing too fast in plumbing & HVAC
How Robbie doubled profits by sim...
7 Mistakes Adding HVAC to a Plumbing Company
7 Costly Mistakes Adding HVAC to a Plumbing Company | Go Greenâs Hard Lessons
Thinking about adding HVAC to your plumbing business? Stop and watch this first. In this episode, Tim Brown sits down with Alicia and Peter Green, owners of Go Green Plumbing, Heating, Air & Electrical, to reveal the biggest mistakes they made expanding into HVACâand what you need to do differently.
What youâll learn:
Why HVAC and plumbing are NOT the same business modelThe mistake of underestimating support staff needsThe vendor relationships that make or break profitabilityWhy quick decision-making is critical when scalin...$8M Plumber Shares His Plumbing Sales Process
$8M Plumber Shares His Exact Plumbing Sales Process (No Fluff)
How does one plumber sell $8 MILLION in plumbing services in a single year? In this episode, Tim Brown sits down with Jeff Cronin, founder of Prime Time Consulting, to break down the mindset, process, and tactics behind his record-breaking success.
Youâll learn:
The plumbing sales process that generated $8M
Why financing is the real hack (and how to sell it)
How to handle objections without sounding âsalesyâ
Why homeowners pay for peace of mind, not parts
The...
Thomas Pears on HVAC History, Badges + Trolling HVAC Facebook
HVAC Influencers vs. Industry Leaders + Scaling Habits
Tim Brown sits down with Landon Brewer, CEO of Platform Partners, a national home services company doing hundreds of millions in revenue, to unpack:
â
The difference between influencers and real industry leaders
â
How to spot scams and bad actors in the HVAC and plumbing space
â
What KPIs and margins actually matter when scaling
â
How to build a business with real enterprise value â whether or not you ever sell
â
Why most companies donât get to $20M in 40 years â and what to do differently
Landon also gives insight into platform companies, private equity d...
HVAC Influencers vs Industry Leaders + Scaling Habits
Tim sits down with Landon Brewer, CEO of Platform Partners â a national home services company doing hundreds of millions in revenue â to unpack:
â
The difference between influencers and real industry leaders
â
How to spot scams and bad actors in the HVAC and plumbing space
â
What KPIs and margins actually matter when scaling
â
How to build a business with real enterprise value â whether or not you ever sell
â
Why most companies donât get to $20M in 40 years â and what to do differently
Landon also gives insight into platform companies, private equity deals, and th...
HVAC Employee Engagement + Executive Presence w/ Mary Beldon-McGrath
In this episode of the HVAC Growth Engine Podcast, we sit down with Mary Beldon-McGrath, co-founder of Driven Leadership, to unpack how executive presence, authentic leadership, and employee engagement can radically shift your HVAC business culture and bottom line.
Mary shares:
đĽ Whether youâre a home service business owner, team leader, o...
Grow Your HVAC Company by Getting Uncomfortable w/ Jason Walker
Struggling to grow your HVAC company? Jason Walker of HVAC Masters of the Hustle reveals how pushing your team outside their comfort zones can create a culture of consistency, leadership, and white-glove service that sets you apart. In this episode, we talk hiring, culture, customer experience, video marketing, and how doing the uncomfortable things is the key to massive HVAC growth.
Learn the power of showcasing your team, getting on camera, and creating world-class customer service that drives referrals and reviews. Plus, hear Jasonâs strategy behind building a brand technicians want to work fo...
3 Signs of HVAC Lead Addiction w/ Weldon Long
In this no-fluff HVAC growth masterclass, legendary sales trainer and entrepreneur Weldon Long drops đĽ truth bombs for HVAC business owners addicted to leads â and stuck in the cycle of low margins and high chaos.
Youâll learn:
Unfair Advantages of Working with a Google Specialized Team w/ Sydnee Olsen
Want to dominate Google for your local home service business in 2025? In this episode of the Plumbing & HVAC Hustle Podcast, Sydnee Olsen of Hook Agency breaks down the unfair advantages contractors can tap into with local Google marketing.
We talk:
Whether youâre an HVAC...
The No-BS Blueprint Behind Tuck & Howellâs Massive Leap
From family legacy to explosive HVAC growth, Jay and Amanda Mahaffey of Tuck & Howell reveal how they grew from $4M to $14M+ at 15% net profitâwithout losing their minds (or marriage). In this raw, real, and refreshingly honest conversation, we unpack:
 ⢠Why their âFab Fiveâ method fuels focus
 ⢠The massive risks they took to save a legacy business
 ⢠Rebuilding operations, marketing, and cultureâfast
 ⢠Key hires, painful lessons, and big wins
 ⢠How theyâre using data to fix conversion leaks
 ⢠Their favorite reports and strategies inside ServiceTitan
Perfect for any HVAC or home service business own...
10X Your Home Service Leads w/ Tommy Mello (Home Services Lead Generation)
In this power-packed episode of the Home Service Marketing Podcast, Tommy Mello (founder of A1 Garage Door Service) joins host Tim Brown to talk about what actually drives the most sales in HVAC and other home services.
From TV, radio, GMB, and PPC to community involvement and lead attribution, Tommy shares high-level insights on:
 ⢠Scaling lead gen to 30,000+ per month
 ⢠Attribution strategies using 8,000 call tracking numbers
 ⢠Why social proof and branding are key to multi-channel success
 ⢠Community-based marketing that builds backlinks and trust
 ⢠When to cut bait and when to double down
If youâre...
Referring Your Competitors to Grow (Pro's + Con's) w/ Eric Thomas
Welcome to another episode of the HVAC Hustle Podcast, hosted by Tim Brown of Hook Agency, featuring special guest Eric Thomas from Rival Digital!
In this candid, high-value conversation, Tim and Eric unpack a âcrazy mindsetââwhy home service businesses should refer their competitors. They cover how adopting an abundance mentality can drive more business, build strategic alliances, and even increase close rates.
We dive deep into:
 ⢠Why most owners fear referring competition
 ⢠Tactical referral wins that actually brought in more deals
 ⢠How to position your HVAC or plumbing business to get more referrals<...
Confessions of a Coach: How Smart Contractors Get Stuck (and How to Escape)
What happens when contractors mix too many guru strategies? In this powerful episode of the HVAC Hustle Podcast, host Tim Brown sits down with Julian Scadden, President of Nexstar Network, to expose the real dangers of fragmented growth strategies in the home services industry.
Julian shares his raw storyâfrom cleaning dive bars to owning a successful HVAC company, to now leading a billion-dollar contractor network. He unpacks:
Branding 101 for Home Service Businesses w/ Dan Antonelli
In this episode of HVAC Hustle, Tim Brown sits down with Dan Antonelli, founder of KickCharge Creative and the brains behind some of the most iconic brands in the home service industry. They dive deep into the branding moves that separate $1M companies from $10M+ powerhouses.
Discover:
 ⢠Why most HVAC company names suckâand how to fix yours
 ⢠The biggest branding mistakes home service owners still make
 ⢠How to own your market with color psychology, naming, and truck wraps
 ⢠The true ROI of great branding (including recruiting and exit value)
If youâre serious...
How to Get Leads From Youtube for Home Services
Are you a tradesperson or contractor looking to generate leads with YouTube? In this episode of the HVAC Hustle Podcast, Tim Brown sits down with plumbing YouTube legend Roger Wakefield to break down exactly how he used YouTube to grow the largest plumbing channel in the worldâbringing in high-quality leads, closing $100K+ jobs, and building a brand thatâs taken him all the way to Dr. Phil and NewsNation.
Roger shares the real story behind going all-in on YouTube at age 54, how being authentic on camera built trust, and what contractors need to include in every lead...
Why You Should Join a Mastermind or Peer Group
Are you a home service business owner looking to break through your revenue ceiling and actually boost profitability? In this episode of The HVAC Hustle Podcast, host Tim Brown is joined by Josh Nelson â founder of the Seven Figure Agency and a leader in the home service mastermind space.
We dive deep into why masterminds are the secret weapon of fast-growing HVAC, plumbing, and electrical companies. Josh shares hard-earned lessons, real client examples, and why peer groups can shortcut years of trial and error. Discover how proximity to high performers, accountability, and strategic focus ca...
Leveraging Influencers & Community Leaders in Home Services
In this episode of The HVAC Hustle Podcast, we sit down with Mike Prencavage of The Family Plumber, a second-generation plumbing business thatâs turning community influence into business growth.
Mike reveals how relationships with city officials, local salons, and even competitors have helped him build a referral powerhouse. He breaks down the underrated power of hyperlocal influencers, how to network without selling, and why humility and helpfulness win long-term.
Whether youâre an HVAC tech, roofer, plumber, or electrician, this episode will show you how to turn relationships into revenue.
â Learn the secret...
Community Marketing for HVAC: Creating The Go-To Local Brand
In this episode, Tim Brown sits down with Stephanie Postell of Anchor Heating & Air to talk next-level community marketing for home service businesses. Stephanie shares how authentic involvement, not just sponsorship, drives real local brand recognition. From setting up tents at local festivals to giving back with heartfelt initiatives like teacher appreciation cakes and Make-A-Wish fundraisers â this conversation reveals how to build brand loyalty that converts.
If you're in the trades and want to grow your local influence, drive more leads, and build a purpose-driven brand, this oneâs for you.
Best Marketing KPI's for HVAC + Plumbing Businesses
If youâve ever wondered whether your marketing is actually making you money, this episode is a must-watch. Tim Brown sits down with Kevin La Sage from Searchlight Digital to discuss third-party marketing validation, essential KPIs for home service businesses, and how Searchlight's AI is changing the game.
Kevin shares powerful benchmarks from 900+ contractor accounts and reveals how his background in automotive analytics and his plumber dadâs skepticism led to a revolutionary ROI dashboard.
From booking rates to revenue per campaign, this episode helps you simplify your marketing metrics, cut wasted spend, and double down...
Social Media HACKS That Actually Work
Want to build a locally famous home service brand? I was joined by Jenn McKee of Key Heart Media to talk social media hacks that actually work for contractors in 2024. From how often you should post to which platforms drive real business (hint: itâs not just Facebook), they unpack what truly builds visibility and trust in your local market.
đ Whether you're a plumber, roofer, HVAC tech, or marketing proâthis episode delivers high-impact tips on staying top of mind and balancing views with leads.
đ Watch for smart takes on: â Going live to boost algorithm love
â Us...
How to Respond to Negative Reviews & Customer Feedback
On this episode of the HVAC Hustle Podcast, weâre joined by Texas from Medley to talk about how HVAC contractors can turn bad reviews into better businesses. With 2300+ five-star Google reviews, Texas breaks down the mindset behind responding to criticism, embracing transparency, and listening to your customersâespecially when itâs uncomfortable.
We dig into when to stand your ground, how to fix issues in real-time, and why owning your mistakes publicly can actually grow your brand.
HVAC Sales: Words That Work / Joe Crisara
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I sit down with Joe Crisara from Service MVP to break down the exact words and strategies that help home service pros close more deals. We cover:
â
âWhat should we do?â â A simple phrase that boosts close rates
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Friction creates traction â Why a little tension actually helps customers commit
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Marketing & sales alignment â Making sure your ads match what your team actually says
Joe has trained some of the top closers in the industry, a...
Gene Slade: HVAC Villain Or Genius? (Uncensored Conversation)
Gene Slade is no stranger to controversyâhe responds to the internet memes about him, addresses his haters head-on, and reveals why he's one of the most polarizing figures in the HVAC industry. But is he a villain or a genius? đ¤ Watch as he shares his unfiltered thoughts on success, the trade industry, and why he thrives on being hated. Donât miss this raw and unfiltered conversation!
0:00 - Intro / Gene's Back Story
2:45 - Gene on Social Media Haters
8:56 - Gene's HOT Takes
14:15 - Is Gene Controversial for Engagement?
16:30 - Hate in FaceBook Groups<...
Marcus Sheridan on Price Transparency in Home Services
Price Transparency is key. If you don't show it, you're losing customers. Marcus Sheridan explains why in this episode.
Learn more about Marcus Sheridan at: https://priceguide.ai/
How to Do Community Marketing for Home Services w/ Stephanie Allen
I sat down with Stephanie Allen from AirWorks Solutions about how to create real community connections that drive business growth. Stephanie shares her insights on networking, branding, and leveraging local relationships to build trust and long-term success. Learn how to make your brand the go-to in your community!
Learn more about Stephanie at:
đ AirWorks Solutions: https://airworkssolutions.com/
đ Fuel the Trades: https://fuelthetrades.com/
What to Do After a 9 Figure Exit (Chris Lee Sold a $340M Biz)
Learn more about Chris Lee at; https://gonextlevelpros.com/home-6412
Subscribe to our page for more home services content / resources.Â
Book a call with us: http://calendly.com/sydneeolsen/30min
Our Website: https://hookagency.com/
Connect with Tim on FaceBook: https://www.facebook.com/invigorated
Our meme page: https://www.instagram.com/roofermemes/
DIY Website / SEO guide: https://youtube.com/playlist?list=PLaGuWc-oMSAr_vhmT-TgFkLYyC0Uikmcf&si=8-ocEQ9G5Xw2vznR
#roofing #roofingcontractor #roofingmarketing #marketing #contractor #homeservices #hvac #plumbing #contractorindustry #constructionindustry #homeservicesbusiness #businessgrowth
HVAC E-Commerce (You vs. The Giants)
Are you an independent HVAC business or entrepreneur trying to compete with the big players in the e-commerce space? In this podcast, we break down the strategies, tools, and insider secrets to help you thrive in the digital marketplace.
Subscribe to our page for more home services content / resources.Â
Book a call with us: http://calendly.com/sydneeolsen/30min
Our Website: https://hookagency.com/
Connect with Tim on FaceBook: https://www.facebook.com/invigorated
Our meme page: https://www.instagram.com/roofermemes/
DIY Website / SEO guide: https://youtube.com/playlist?list=P...
Why + How to Show HVAC Pricing Online- w/EDEN
Should HVAC companies display their pricing online? The debate has been going on for years, but in this episode, we break down why itâs a smart move and how to do it effectively without hurting your sales or profit margins.
đš Many HVAC businesses fear that listing prices will drive customers away or give competitors an edge. But the reality? Transparency builds trustâand trust drives sales! Weâll cover the biggest myths about online pricing, the right way to approach it, and how it can actually help you attract more qualified leads.
Subscribe to our pa...
RUNNING Your HVAC Company Like a PRO in 2025 w/ Trent Lowenstein
Trent Lowenstein from GodMode Consulting and Vector Home Services joined me to discuss how running your business can be played like a video game đŽ
We talk about characters, story, the score board and many other super interesting parallels!
We also discuss Why Coaches Get Hate, do sales role play, jam out, and talk simulation theory đ¤
Trent, thank you for coming on the pod, it was a super fun day having you in our office.
0:00 - IntroÂ
6:17 - Coaches and Gurus
20:14 - Breaking Ice With Homeowners
25:28 - Sales Roleplay & Biz Growth
Innovate Your Estimates, Invoices, and Payments Processes
In this episode, we explore cutting-edge strategies and tools to streamline your business's financial workflows.
Visit https://www.housecallpro.com/
Subscribe to our page for more home services content / resources.Â
Book a call with us: http://calendly.com/sydneeolsen/30min
Our Website: https://hookagency.com/
Connect with Tim on FaceBook: https://www.facebook.com/invigorated
Our meme page: https://www.instagram.com/roofermemes/
DIY Website / SEO guide: https://youtube.com/playlist?list=PLaGuWc-oMSAr_vhmT-TgFkLYyC0Uikmcf&si=8-ocEQ9G5Xw2vznR
#roofing #roofingcontractor #roofingmarketing #marketing #contractor #homeservices #hvac #p...
Tommy Mello On How To Prioritize Growth Versus Profitability
In this episode, we tackle one of the biggest dilemmas for entrepreneurs and business leaders: Should you focus on scaling your business or maximizing profitability? Striking the right balance can be the key to long-term success, but how do you decide which path to prioritize?
Learn more about Tommy Mello at https://www.tommymello.com
Subscribe to our page for more home services content / resources.Â
Book a call with us: http://calendly.com/sydneeolsen/30min
Our Website: https://hookagency.com/
Connect with Tim on FaceBook: https://www.facebook.com/invigorated
Our m...
Hiring Internal Marketers vs. Outsourcing vs. A.I. W/ Sarah
In this thought-provoking episode, we explore one of the hottest topics in modern marketing: Should you hire an internal marketing team, outsource to an agency, or leverage artificial intelligence (A.I.) to grow your business?
Learn More about Sarah at; https://www.servicetitan.com/
Subscribe to our page for more home services content / resources.Â
Book a call with us: http://calendly.com/sydneeolsen/30min
Our Website: https://hookagency.com/
Connect with Tim on FaceBook: https://www.facebook.com/invigorated
Our meme page: https://www.instagram.com/roofermemes/
DIY Website / S...
Double Your HVAC Leads With Facebook Ads w/Crystal Hobbs
In this episode, weâll show you how to leverage the power of Facebook Ads to generate consistent, high-quality leads for your HVAC services. From targeting the right audience to crafting ads that convert, we break down actionable strategies that are guaranteed to double your HVAC leads in no time.
Learn more about more about Crystal Hobbs at; https://reflectivemarketing.com/
Subscribe to our page for more home services content / resources.Â
Book a call with us: http://calendly.com/sydneeolsen/30min
Our Website: https://hookagency.com/
Connect with Tim on FaceBook: http...
How Any Hour Scaled to $500M+ w/ Dustin Van Orman
Dustin Van Orman of Any Hour Services sat down to share how they scaled to over $500M𤯠We discussed training leaders, what it means to be a leader, the power of shop tours and learning from others, private equity and more! Lots of golden nuggets in this one so make sure you tune in to hear one of the largest companies in the space success story.
WANT TO JOIN US ON THE ANY HOUR SHOP TOUR???
We discussed this throughout the episode; on Jan 29-30 Dustin will be taking me, along with many HVAC company owners aro...