The Customer Is Always Wrong C.T.C.S. From Arroe Collins

40 Episodes
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By: Arroe Collins

I'm a radio guy that never saw one person until the Covid Lockdown. I needed to be with people! The next step was Customer Service. It was the awakening. Liars, stealers, football fans, fun loving and trusting people. I think. It's a community of success versus survival.

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C.T.C.S Episode 244 Being In Control, A Total Shit Show Plus F1 Racing
C.T.C.S Episode 244 Being In Control, A Total Shit Show Plus F1 Racing episode artwork
Today at 7:00 AM

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships.  Keeping my team motivated in an age of constant connections.  Each guest has chosen to stop their day to visit our location.  Episode 244 Being in Control, a total shit show and F1 racing.


C.T.C.S Episode 243 Plastic Smiles, Radio Flashbacks And Poisoned By Amazon
C.T.C.S Episode 243 Plastic Smiles, Radio Flashbacks And Poisoned By Amazon episode artwork
Last Sunday at 4:00 PM

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships.  Keeping my team motivated in an age of constant connections.  Each guest has chosen to stop their day to visit our location.  Episode 243 Plastic Smiles, Radio Flashbacks and Poisoned By Amazon.


C.T.C.S Episode 242 I'm That Guy, Who Is Stealing Our Carts And Ryan Is An Ass
C.T.C.S Episode 242 I'm That Guy, Who Is Stealing Our Carts And Ryan Is An Ass episode artwork
10/18/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships.  Keeping my team motivated in an age of constant connections.  Each guest has chosen to stop their day to visit our location.  Episode 242, I'm now that guy. You know! The one people don't want to call or talk to because you can't predict how I'm gonna take the news. People are stealing our carts and Ryan is a real Ass.


C.T.C.S Episode 241 Gone Camping, Squatters, Digital Failure And Planting Pens
C.T.C.S Episode 241 Gone Camping, Squatters, Digital Failure And Planting Pens episode artwork
10/11/2026

Breaking free of the store to go camping. Building the podcast studio near a lake with a big beautiful sky filled with wonder. Falling witness to squatters, very bad internet connections and planting another writing instrument.


C.T.C.S Episode 240 Fake Smiles, Busted Cow Butts Plus Call Me The Baby
C.T.C.S Episode 240 Fake Smiles, Busted Cow Butts Plus Call Me The Baby episode artwork
09/26/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships.  Keeping my team motivated in an age of constant connections.  Each guest has chosen to stop their day to visit our location.  Episode 240, fake smiles, busted cow butt and call me the baby.


C.T.C.S Episode 239 Work Hours Cut, Retail Is Like Baseball And Post Malone Rules
C.T.C.S Episode 239 Work Hours Cut, Retail Is Like Baseball And Post Malone Rules episode artwork
09/19/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships.  Keeping my team motivated in an age of constant connections.  Each guest has chosen to stop their day to visit our location.  Episode 239 work hours cut, retail is like baseball and Post Malone rules the world.


C.T.C.S Episode 238 Classic Rock Gone, Returned V Day Flowers Plus No Self Checkout
C.T.C.S Episode 238 Classic Rock Gone, Returned V Day Flowers Plus No Self Checkout episode artwork
09/13/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships.  Keeping my team motivated in an age of constant connections.  Each guest has chosen to stop their day to visit our location.  Episode 238 Classic rock gone, valentines day flowers returned and no self checkout.


C.T.C.S Episode 237 Swapping Managers, Locating Your Farts And Working With An Ass
C.T.C.S Episode 237 Swapping Managers, Locating Your Farts And Working With An Ass episode artwork
09/05/2026

I thought the turnover in radio was horribly out of control. Retail is a nightmare. Plus...you can't hide a fart. People will hit what they think is a private lane in a store and totally gas the sky never realizing its going to hit the rest of us on the other side. Then those moments you realize you work for real asses.


C.T.C.S Episode 236 Blood On The Floor, New Look Of A Theft And Dr Peppers Summer Flavor
C.T.C.S Episode 236 Blood On The Floor, New Look Of A Theft And Dr Peppers Summer Flavor episode artwork
08/29/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships.  Keeping my team motivated in an age of constant connections.  Each guest has chosen to stop their day to visit our location.  Episode 236 Nothing like walking down a grocery store lane and wow there's blood on the floor. Lots of blood. Theft has a new face and Dr Pepper has a new summer flavor.


C.T.C.S Episode 235 Dirty Moumtain Dew, Wheres My Sub And Too Many No Shows
C.T.C.S Episode 235 Dirty Moumtain Dew, Wheres My Sub And Too Many No Shows episode artwork
08/22/2026


C.T.C.S Episode 234 The Mystery Man, Olive Branch, Tang And The Poet
C.T.C.S Episode 234 The Mystery Man, Olive Branch, Tang And The Poet episode artwork
08/15/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships.  Keeping my team motivated in an age of constant connections.  Each guest has chosen to stop their day to visit our location.  Episode 234 The mystery man, olive branches, tang and the poet .


C.T.C.S Episode 233 Stop Saying I'm Sorry Addicted To The Lottery Plus The Amazon Side Hustle
C.T.C.S Episode 233 Stop Saying I'm Sorry Addicted To The Lottery Plus The Amazon Side Hustle episode artwork
08/08/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships.  Keeping my team motivated in an age of constant connections.  Each guest has chosen to stop their day to visit our location.  Episode 233 Stop saying I’m sorry, addicted to the lottery and Amazon side hustle.


C.T.C.S Episode 232 Coworker Shot, Making The Walk To Stay And Butt Crack Alert
C.T.C.S Episode 232 Coworker Shot, Making The Walk To Stay And Butt Crack Alert episode artwork
08/01/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships.  Keeping my team motivated in an age of constant connections.  Each guest has chosen to stop their day to visit our location.  Episode 232 Coworker Shot, Making The Walk To Stay plus Butt Crack Alert.


C.T.C.S Episode 231 Martial Artists Breaking Rules New M&M's Plus Parents Fighting Alcohol Laws
C.T.C.S Episode 231 Martial Artists Breaking Rules New M&M's Plus Parents Fighting Alcohol Laws episode artwork
07/25/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships.  Keeping my team motivated in an age of constant connections.  Each guest has chosen to stop their day to visit our location.  Episode 231 Martial artists breaking ancient rules, M&M has new flavors and should a child be allowed to drink zero percent alcohol?


C.T.C.S Episode 230 No Bullies, Huge Theft Busted, Jennys Ice Cream And Total Wine
C.T.C.S Episode 230 No Bullies, Huge Theft Busted, Jennys Ice Cream And Total Wine episode artwork
07/18/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships.  Keeping my team motivated in an age of constant connections.  Each guest has chosen to stop their day to visit our location.  Episode 230 No Bullies, Huge Theft Bust and Jenny’s Ice Cream.


C.T.C.S Episode 229 Workplace Cliques, Wisdom From Texas And War In Iran
C.T.C.S Episode 229 Workplace Cliques, Wisdom From Texas And War In Iran episode artwork
07/11/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location.  Episode 229 workplace cliques, words of wisdom from Texas and the U.S. has gone to war with Iran.


C.T.C.S Episode 228 Complete Store Reset Pepsi Meets Poppi And Not A Chosen Career
C.T.C.S Episode 228 Complete Store Reset Pepsi Meets Poppi And Not A Chosen Career episode artwork
06/27/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location.  Episode 228 Complete store reset, Pepsi hooks up with Poppi in the prebiotic dept and this isn’t a chosen career.


C.T.C.S Episode 227 Beer Dumping, Who Are The Scorpions Plus Super Puke
C.T.C.S Episode 227 Beer Dumping, Who Are The Scorpions Plus Super Puke episode artwork
06/21/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location.  Episode 227 Beer dumping, who are the Scorpions and super puke…


C.T.C.S Episode 226 Coke Is Out, Hot Hot Skittles And Super Bowl Weekend
C.T.C.S Episode 226 Coke Is Out, Hot Hot Skittles And Super Bowl Weekend episode artwork
06/14/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location.  Episode 226 Coke is out of the game, hot new Skittles and SB WKD… Super Bowl weekend!


C.T.C.S Episode 225 Snow Snow Snow, Where's The GM And All The Freaky People
C.T.C.S Episode 225 Snow Snow Snow, Where's The GM And All The Freaky People episode artwork
06/07/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location.  Episode 225 Snow snow and more snow, wears the GM and all the freaky people on the planet.


C.T.C.S Episode 224 Prepping For The Storm, Out of Water And Paper A Trashed Store
C.T.C.S Episode 224 Prepping For The Storm, Out of Water And Paper A Trashed Store episode artwork
05/31/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location.  Episode 224 prepping for the storm, out of water and a store that’s been completely trashed…


C.T.C.S Episode 223 Snow Is Coming CT's Big FU And Taste Testing Calm
C.T.C.S Episode 223 Snow Is Coming CT's Big FU And Taste Testing Calm episode artwork
05/16/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location.  Episode 223 snow is on the way, the big CT FU and taste testing calm…


C.T.C.S Episode 222 Harry Potter Party I Need To Shut Up Plus Identity Blooper
C.T.C.S Episode 222 Harry Potter Party I Need To Shut Up Plus Identity Blooper episode artwork
05/09/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location.  Episode 222 Harry Potter party, I need to shut up and wrong identity blooper…


C.T.C.S Episode 221 Scent Of Pot Best Bagger In Region Plus Grocery Store Bloopers
C.T.C.S Episode 221 Scent Of Pot Best Bagger In Region Plus Grocery Store Bloopers episode artwork
05/03/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location.  Episode 221 The scent of pot, best bagger in the district plus grocery store bloopers…


C.T.C.S Episode 220 The Virus Attack, Squished Frozen Pizza And Edward Returns
C.T.C.S Episode 220 The Virus Attack, Squished Frozen Pizza And Edward Returns episode artwork
04/25/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location.  Episode 220 The virus has hit, squished frozen pizzas and Edward returns…


C.T.C.S Episode 219 Wheres Captain Happy, No Heat No Electricity And Jewish Gingerbread Houses
C.T.C.S Episode 219 Wheres Captain Happy, No Heat No Electricity And Jewish Gingerbread Houses episode artwork
04/18/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location.  Episode 219 Where’s Captain Happy?  No electricity no heat.  Plus…the Jewish Gingerbread House.


C.T.C.S Episode 218 Fuggly Christmas Sweaters Western Union Con Jobs And Eating Bad Food
C.T.C.S Episode 218 Fuggly Christmas Sweaters Western Union Con Jobs And Eating Bad Food episode artwork
04/05/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location.  Episode 218 Fuggly Christmas sweaters, Western Union con jobs and the art of eating bad food.


C.T.C.S Episode 217 The First Snow, Shaking The Grump And Who Is Charlie Brown
C.T.C.S Episode 217 The First Snow, Shaking The Grump And Who Is Charlie Brown episode artwork
03/28/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location.  Episode 217 the first snow fall, shaking the grump and who’s Charlie Brown?


C.T.C.S Episode 216 Thanksgiving Day, Famous Jim Jokes And Instant Shrinkage
C.T.C.S Episode 216 Thanksgiving Day, Famous Jim Jokes And Instant Shrinkage episode artwork
03/21/2026


C.T.C.S Episode 215 Pissed Off People ISIS Hits Home And I Ran Over My Wife In The Ford
C.T.C.S Episode 215 Pissed Off People ISIS Hits Home And I Ran Over My Wife In The Ford episode artwork
03/14/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location.  Episode 215 Pissed off people, ISIS hits home and oops I ran my wife over with the pickup


C.T.C.S Episode 214 Money Order Hell, ICE Is In Town And My Long Ass Hair Is Down
C.T.C.S Episode 214 Money Order Hell, ICE Is In Town And My Long Ass Hair Is Down episode artwork
03/07/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location.  Episode 214 money order hell, ICE is in town and my long ass hair down.


C.T.C.S Episode 213 EBT Goes Silent, 40 Minutes Late And I'm Locked Out Of My House
C.T.C.S Episode 213 EBT Goes Silent, 40 Minutes Late And I'm Locked Out Of My House episode artwork
02/21/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location.  Episode 213 EBT has officially run out, 40 minutes late plus a day in the life of an Arroe.


C.T.C.S Episode 212 The Lies Con Artists Tell No Electricity Plus Predicting What They'll Do Next
C.T.C.S Episode 212 The Lies Con Artists Tell No Electricity Plus Predicting What They'll Do Next episode artwork
02/14/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location.  Episode 212 blah blah blah be blah ba blah bla beep.  Have you ever noticed how noisy a grocery store is?  Its like watching an episode of Charlie Brown.


C.T.C.S Episode 211 Asian Food Theft, No More Pennies And Working With Half Assers
C.T.C.S Episode 211 Asian Food Theft, No More Pennies And Working With Half Assers episode artwork
02/08/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location.  Episode 211 Asian food theft, no more pennies and working with half assers.


C.T.C.S Episode 210 The Thief Wants A Job, Soft Drink Wars And Dented Cans With Food Inside
C.T.C.S Episode 210 The Thief Wants A Job, Soft Drink Wars And Dented Cans With Food Inside episode artwork
02/01/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location.  Episode 210 the thief wants a job, soft drink wars and food tucked away in dented cans.


C.T.C.S Episode 209 Government Shutdown, Bad Mood Syndrome And Smell The Vest
C.T.C.S Episode 209 Government Shutdown, Bad Mood Syndrome And Smell The Vest episode artwork
01/24/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location.  Episode 209 Government shutdown, bad mood syndrome and smell my vest…


C.T.C.S Episode 208 Grab Bag Of Adventures Lies Stealing And Owning Up To It
C.T.C.S Episode 208  Grab Bag Of Adventures Lies Stealing And Owning Up To It episode artwork
01/17/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location.  Episode 208 A grab bag of foolishness, stealing, lies and food tasting…


C.T.C.S Episode 207 Buy Me A Coke, People Peeing Freely And Freedom Of Speech
C.T.C.S Episode 207 Buy Me A Coke, People Peeing Freely And Freedom Of Speech episode artwork
01/10/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location.  Episode 207 Bring me a coke!  People peeing freely.  Your freedom of speech.


C.T.C.S Episode 206 Employee Busted, Is He Chicken Sick Plus On Tour With CT
C.T.C.S Episode 206 Employee Busted, Is He Chicken Sick Plus On Tour With CT episode artwork
01/03/2026

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location.  Episode 206 employees busted, is he chicken sick and you’re going on tour with me


C.T.C.S Episode 205 THC Infused Drinks, Celebrating 5 Years And Everybody's A Con
C.T.C.S Episode 205 THC Infused Drinks, Celebrating 5 Years And Everybody's A Con episode artwork
12/27/2025

I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location.  Episode 205 THC infused liquids, celebrating 5 years and con con everybody’s a con.