BestAgent Estate Agency Podcast
Tips, tricks, wisdom and wit from Charlie Lamdin, founder of bestagent.co.uk as he shares his 25 years of industry experience with agents who want to make a great living changing the lives of their customers.
Investor Update & Last Call for Friends & Family Investors
Charlie Lamdin's update for BestAgent's existing friends and family investors, and a last call for anyone who still wants to join the round before it closes. Recorded live on 24 October 2026.
Read the full post: https://bestagent.co.uk/investor-update-last-call-friends-family-investors/
BestAgent Club, for good agents who want to raise their fees, service and results:
https://bestagent.club
Full details, the financials, the term sheet and the investor video call with Alex Groundwater (Thursday 29 October at 8pm):
https://bestagent.co.uk/what-is-bestagent
Friends, family and business associates only.
Follow...
Facts and Figures and People. The first public BestAgent Update.
Charlie Lamdin's update on where BestAgent stands today: the facts, the figures and the people. Recorded live on 14 October 2026.
Read the full post: https://bestagent.co.uk/facts-and-figures-and-people-the-first-public-bestagent-update/
BestAgent Club, for good agents who want to raise their fees, service and results:
https://bestagent.club
Follow BestAgent:
Facebook: https://www.facebook.com/bestagentproperty/
Instagram: https://www.instagram.com/bestagentpropertyuk/
TikTok: https://www.tiktok.com/@bestagentcouk
LinkedIn: https://www.linkedin.com/company/bestagentproperty/
X: https://x.com/bestagentboss
YouTube: https://www.youtube.com/channel/UCra86H-LHVftloGJWiQpBhg
How BestAgent fixes the UK Housing Market - Summer 2026
"Move People", BestAgent's mantra. People only move when there's a completed transaction, thus completed transactions are BestAgent's north star and guide everything we do.
We're not here for buyers, sellers or agents, we're here for transactions because they benefit all of the above.
BestAgent is a housing transaction marketplace whose sole aim is shorter transactions and fewer fall throughs.
Broadcast live on 14 July 2026 by founder, Charlie Lamdin
Follow BestAgent on all socials here for more:
https://linktr.ee/bestagent
Activate your free BackOffice account at BestAgent, don't miss s...
Agents are suing Rightmove for £1bn. What for, and will they win?
Watch the video of this here: https://youtube.com/live/Fc_sHgtYJp0
https://thenegotiator.co.uk/news/marketing-news/breaking-rightmove-facing-1bn-group-legal-action-by-estate-agencies/
Follow Charlie on his X account for agents, https://x.com/bestagent.boss
Join BestAgent for a fairer future at https://bestagent.co.uk/agents
The BestAgent (not so) Evil Master Plan to fix the housing market
Watch the video of this livestream here: https://youtube.com/live/1N-_t15GFKM
https://bestagent.co.uk
Video Playlist of Process so far:
https://www.youtube.com/playlist?list=PLpX0bPAcbTaxeFf1RYuByhWIccpHxx0Ar
Follow Charlie on his X account for agents, https://x.com/bestagent.boss
Join BestAgent for a fairer future at https://bestagent.co.uk/agents
"No Valuations" Nov events update. Surprising turnout!
"No Valuations" events: 9.30am arrival, 10am start - 2pm finish. (Watch the video of this podcast here https://youtube.com/live/OoP1cX5zNo8 )
Email [email protected] to reserve your space(s) for your preferred date/location:
Tue 4 Nov - Manchester (Worsley Park Country Club M28 2QT)
Wed 5 Nov - Bristol (Ashton Gate Stadium BS3 2EJ)
Thu 6 Nov - London (Novotel Hammersmith W6 8DR)
More details: https://bestagent.co.uk/bestagent-onboarding-event-nov2025/
Video Playlist of Process so far:
https://www.youtube.com/playlist?list=PLpX0bPAcbTaxeFf1RYuByhWIccpHxx0A...
9 Reasons the UK Housing Market Doesn't Work (Hint: It's not because of agents!)
Everyone is chasing the wrong incentives. Line them up, everything works smoothly. (watch the video here: https://youtube.com/live/zeZmi2ZSybM )
Agents: Email [email protected] to get to the No Valuations event on the 4, 5, and 6 Nov 2025.
Details:
https://bestagent.co.uk/bestagent-onboarding-event-nov2025/
Follow Charlie on his X account for agents, https://x.com/bestagent.boss
Join BestAgent for a fairer future at https://bestagent.co.uk/agents
How the BestAgent process makes agents MUCH more money (and why Purplebricks is bust again)
Watch this on YouTube: https://youtube.com/live/C7MaE1YHa48
22nd October: Agent Meetup https://bestagent.co.uk/bestagent-founder-onboarding-day-22-october/
Talk process, not prices. Sell everything faster, for more.
Follow BestAgent on all socials here for more:
https://linktr.ee/bestagent
Strategy: Transparency and No Valuations
What: Sell everything in under 28 days, exchange in under 90, cut fall throughs. Non-stop inbound opportunities.
Why: You’ll earn more, with less stress. Sellers will pay higher fees for faster sales and higher certainty. Everyone wins.
Sellers wi...
"No Valuations" x2 revenues BestAgent process. Call for applications from quality agents.
Talk process, not prices. Sell everything faster, for more. Watch the video of this podcast here: https://youtube.com/live/EWVGO9Gf7xM
Follow BestAgent on all socials here for more:
https://linktr.ee/bestagent
Email your interest in being a founder member of the BestAgent Club to [email protected]
Strategy: Transparency and No Valuations
What: Sell everything in under 28 days, exchange in under 90, cut fall throughs. Non-stop inbound opportunities.
Why: You’ll earn more, with less stress. Sellers will pay higher fees for faster sales and...
Agent wins 2 instructions testing out "No Valuation" process
Talk process, not prices. Sell everything faster, for more.
Strategy: Transparency and No Valuations
What: Sell everything in under 28 days, exchange in under 90, cut fall throughs. Non-stop inbound opportunities.
Why: You’ll earn more, with less stress. Sellers will pay higher fees for faster sales and higher certainty. Everyone wins.
Sellers will gladly pay proper commissions for great results.
Prove your product, then promote it persistently.
Open your free BackOffice account at BestAgent and don't miss any seller leads.
https://bestagent.co.uk
...
A summary of the "No Valuations" process of selling homes in 21 days.
Talk process, not prices. Sell everything faster, for more. Watch the video of this podcast here: https://youtube.com/live/9sSN9nqPsXA
Strategy: Transparency
Tactic: No Valuations
What: Sell everything in under 28 days, exchange in under 90, decimate fall throughs. Create non-stop inbound opportunities.
Why: You’ll earn far more, with less stress. Sellers will pay higher fees for faster sales and higher certainty. Everyone wins.
How:
1. Ensure all conditions for a fast exchange are met, right at the start of the process for every seller and buyer. Decline an...
Live: Incredible Agent Results from 6 months of 'No Valuations' strategy
A 6 month catch up of results from the "BestAgent" approach of transparency, no valuations, and results with Alex MacDonald, Sales Director. Watch the video of this podcast here: https://youtube.com/live/rQkyRWQKOr4
6 Months "No Valuation" Results Snapshot:
27 New Instructions (1 per week) each with average:
- 17 viewings
- 21 days to Under Offer
- 45 days to Exchange
- 0 lost instructions
Previous livestream with Carringtons: https://youtube.com/live/Qt9xOHmYtgU
Carringtons - Kingston's only transparent estate agent
https://carringtonsproperty.com
Open your free BackOffice a...
"It's in line with market value, but not buyer value" 🤔 A widespread problem for agents.
An agent who has seen the "No Valuations" video asked Charlie for help with a property getting no viewings. Here's what he said. Watch the video of this podcast here: https://youtube.com/live/11lBsybnlqI
Here's the Land Registry Price Paid Data page: https://landregistry.data.gov.uk/app/ppd/
And Otta Property: https://ottaproperty.co.uk/trends
Open your free BackOffice account at BestAgent and don't miss any seller leads.
https://bestagent.co.uk
Follow Charlie on his X account for agents, https://x.com/bestagent.boss
...
How "No Valuations" approach is cleaning up and why agents are afraid of it.
Charlie explains how to approach the sellers of homes who are over concerned with the asking price. Watch the video of this podcast here: https://youtube.com/live/AwW69VYZwUw
Carringtons in Kingston have been working with Charlie for 4 months now and had astonishing results.
Fees up from 1.1 to 1.5%
Time to offer agreed, 19 days in all but one case.
BestAgent
https://bestagent.co.uk
Carringtons Website
https://carringtonsproperty.com
Follow Charlie on his X account for agents, https://x.com/bestagent.boss
Join BestAgent...
90 days of No Overvaluing - Fees up 25%
Watch the video of this livestream here: https://youtube.com/live/h6ykvWmwQbk
Carringtons approached Charlie to discuss how to combat rampant overvaluing by competing agents, especially corporates like Foxtons and Dexters.
90 days later Charlie sat down with Alex, Sales Director of Carringtons estate agents in Kingston to discuss the results.
https://carringtonsproperty.com
Open your free BestAgent BackOffice account here to make sure you're receiving your video leads: https://bestagent.online/regLead
Read about the BestAgent Club here, for access to the DOVI system, political and economic updates, a...
Buckle up for 2025 it's looking brutal. How to beat the bad news.
Watch the video here: https://youtube.com/live/HFu2KHx6rn4
2025 is shaping up to be the most difficult year agents have faced in decades, thanks to new legislation, tax and economic policies which all hinder the moving process.
Open your free BestAgent BackOffice account here to make sure you're receiving your video leads: https://bestagent.online/regLead
Read about the BestAgent Club here, for access to the DOVI system, political and economic updates, and marketing training: https://bestagent.club
BestAgent is soft-launching its "Regional Partners" team this week, a network...
Bring back big earnings for good agents in 2025 BestAgent Breakfast Show 20 Jan 2025
2025 is shaping up to be the most difficult year agents have faced in decades, thanks to new legislation, tax and economic policies which all hinder the moving process.
Watch this episode on YouTube: https://youtube.com/live/I5ln7sszRUU
BestAgent is soft-launching its "Regional Partners" team this week, a network of former agents who have started their own business to be account managers for BestAgent users. These great ex-agents will be there in the long run to help you get the most out of BestAgent for your estate agency.
Open your free...
WANTED: Great Ex-Estate Agents.
Great estate agents change lives, and help people. Watch the video of this podcast here: https://youtube.com/live/NBHdk2-SEMg
We're looking for people who want to make a lot of money helping those people, help more people!
At BestAgent we're putting together a national team of quality ex-estate agents who want to run their own business, managing long term relationships with our estate agency clients.
All kinds of ex-estate agents are sought. Looking for a low-stress, local business with a small manageable number of clients? Great.
Want to build...
We're looking for Regional Partners for BestAgent around the country
If you've had enough of estate agency, but would like to use what you've learned, how about a new self-employed career with monthly recurring income for the duration of your involvement, and a 100% interest-free mortgage after 7 years? We're looking for the first 12 out of what I hope will eventually be a nationwide team of 120+ professional BestAgent regional partners.
Apply here: https://form.feathery.io/to/061bE9#overview
or send me a DM on LinkedIn here: https://www.linkedin.com/in/charlie-lamdin-4231054/
On 29th and 30th October I'm having two informal group meet-ups in-person...
Why we had to cancel BestAgent Day (and the silver lining)
Things started going against us a week before the event. Problems were developing on all fronts. We pressed on, committed to the event, working around the clock in preparation.
Eventually, the problems continued piling up until they overwhelmed us and we had no choice but to cancel, it simply wasn't any longer possible to continue the event.
https://bestagent.co.uk
Follow Charlie on his X account for agents, https://x.com/bestagent.boss
Join BestAgent for a fairer future at https://bestagent.co.uk/agents
A positive week for housing news! 5 Fact Friday 30 Aug 2024.
Links to all fact sources:
https://mhwc.co.uk/5-fact-friday/mortgage-approvals-jump-to-highest-in-2-years/
Regsiter for BestAgent Day here
https://bestagent.co.uk/bestagent-day-4th-september-2024/
Follow Charlie on his X account for agents, https://x.com/bestagent.boss
Join BestAgent for a fairer future at https://bestagent.co.uk/agents
The "Epic" speaker lineup for BestAgent Day that no agent should miss
Watch the video of this podcast here: https://youtube.com/live/ci31368lZRg
Free registration: https://bestagent.co.uk/bestagent-day-4th-september-2024/#register
BestAgent Day Details:
https://bestagent.co.uk/bestagent-day-turning-point-important-estate-agency-industry-event/
BestAgent Club
https://bestagent.club/
BackOffice Activation: https://bestagent.co.uk/agents/
Follow Charlie on his X account for agents, https://x.com/bestagent.boss
Join BestAgent for a fairer future at https://bestagent.co.uk/agents
End overvaluing, halve deal times, double income. Yes it's entirely possible.
While most agents admit to overvaluing to win sellers' business, it's only because of the excessive levels of a few large players that they haven't been able to stop it.
Watch this on video here: https://youtube.com/live/kFeYEfy18_o?feature=share
BestAgent Day aims to change that.
Agents register here:
https://bestagent.co.uk/bestagent-day-4th-september-2024/
Follow Charlie on his X account for agents, https://x.com/bestagent.boss
Join BestAgent for a fairer future at https://bestagent.co.uk/agents
House Price Heroin: The Overvaluing Addiction Killing Housing
Overvaluing is killing the moving market for agents and movers alike. Here's how it started and how we stop it. Watch the video of this here: https://youtube.com/live/3SiF7yxZOoY
When we stop overvaluing, housing transactions will double and moving will be faster and easier.
Agents Only: Register here for BestAgent Day 4 Sep
https://bestagent.co.uk/bestagent-day-4th-september-2024/
Agents click here: https://linktr.ee/bestagent
Follow Charlie on his X account for agents, https://x.com/bestagent.boss
Join BestAgent for a fairer...
The DOVI system: 1. Agent life-changer. Key thing to understand before starting.
Watch the video of this podcast here: https://youtube.com/live/xNMJ9BZW5co
Instructions - Viewings - Offers - Deals - but Backwards. DOVI.
The 4 letter name that transforms your estate agency business.
This video is Part 1 of a series explaining the DOVI system for free.
Register your free place for BestAgent Day - Sept 4th and End Overvaluing.
https://bestagent.co.uk/bestagent-day-4th-september-2024/
Activate your BackOffice Account for free previews of serious mover leads, pay per lead. https://bestagent.online/regLead
Check out...
I will set agents up to succeed by Sept 4th. No matter what.
Watch the video of this livestream here: https://youtube.com/live/LXqvjoFmvQE
Register your free place for BestAgent Day - Sept 4th
https://bestagent.co.uk/bestagent-day-4th-september-2024/
Activate your BackOffice Account for free previews of serious mover leads, pay per lead. https://bestagent.online/regLead
Follow BestAgent on your favourite social channel, all here: https://linktr.ee/bestagent
Follow Charlie on his X account for agents, https://x.com/bestagent.boss
Join BestAgent for a fairer future at https://bestagent.co.uk/agents
Estate Agents are the only way the housing market get fixed.
A late night ramble to clear my head. There is a way to fix the housing market, but it's not what you think. Watch the video of this here: https://youtube.com/live/2fkSi10ocks
Agents register here for BestAgent Day: https://bestagent.co.uk/bestagent-day-27th-june-2024/
How to win instructions without overvaluing.
BestAgent House Price Data to help stop overvaluing:
https://bestagent.news
Activate you BestAgent BackOffice Account: https://bestagent.co.uk/agents
Join the BestAgent Club: https://bestagent.club
Follow Charlie...
Agent adopts Charlie's approach, wins 12 listings in a row.
Watch this podcast on video here: https://youtube.com/live/N2iYoW_6vTY
Agents register here for BestAgent Day: https://bestagent.co.uk/bestagent-day-27th-june-2024/
How to win instructions without overvaluing.
BestAgent House Price Data to help stop overvaluing:
https://bestagent.news
Activate you BestAgent BackOffice Account: https://bestagent.co.uk/agents
Join the BestAgent Club: https://bestagent.club
Follow Charlie on his X account for agents, https://x.com/bestagent.boss
Join BestAgent for a fairer future at https://bestagent...
Missing this will cost you £26,000+ by 27 June if you're an estate agent
BestAgent Day - 27th June 2024 9am-6pm. A turning point in the history of UK estate agency.
10,000 agents joining forces to create the most powerful movement in UK agency history, to push back against the incumbent control holders, and to represent the business interests of good, honest estate agents and their clients.
Agents Only: Register your attendance today to lock in your Bonus Lead Credit
https://bestagent.co.uk/bestagent-day-27th-june-2024
3 steps to maximise your lead credit potential:
1. Register for BestAgent Day here: https://bestagent.co.uk/bestagent-day-27th-june-2024
Multiple Mental Health Mistakes in Estate Agency, especially 'mentors'
Watch the video of this podcast here: https://youtube.com/live/_GDi3T5fTiM
1. Avoid mentors who do it for publicity
2. Only choose mentors who have successfully solved your problem for themselves
3. Don't be a mentor to someone whose problem you haven't personally solved for yourself already
4. Don't trick people to make money. It will always make you feel shit about yourself, no matter how much you pretend otherwise.
5. Don't let other people (employers, umbrella brands) trick you into giving them your money.
The Mentor I use:
https://tim.blog/<...
Which agents make money from "Overvaluing"
The end of overvaluing can only help honest agents. Here's how to do it.
Watch the video of this podcast here: https://youtube.com/live/A2b0tixamH4
Join BestAgent at https://bestagent.co.uk/agents
Follow Charlie on his X account for agents, https://x.com/bestagent.boss
Join BestAgent for a fairer future at https://bestagent.co.uk/agents
Profitable Instructions (v the rest)
Watch this on Video: https://youtube.com/live/0addGSxwjhA
(Worthwhile) New Material Information Guidance for Agents
https://www.nationaltradingstandards.uk/uploads/Material Information in Property Listings (Sales) v1.0.pdf
Monday 8pm Seller Q&A Livestream with guests
https://youtube.com/live/gGxs7AI7-mo?feature=share
BestAgent Property
https://bestagent.co.uk
Follow Charlie on his X account for agents, https://x.com/bestagent.boss
Join BestAgent for a fairer future at https://bestagent.co.uk/agents
How truthful market commentary wins instructions from serious sellers
No one trusts an agent talking up a falling market. It just comes off as desperate.
Watch the Video of this podcast here: https://youtube.com/live/xMuC8uslcyo
5 ways to prepare your agency for a tough market
https://youtu.be/nnblSlV_r5Q
Set your free BackOffice account up at https://bestagent.co.uk and make sure you don't miss any leads.
Follow Charlie on his X account for agents, https://x.com/bestagent.boss
Join BestAgent for a fairer future at https://bestagent.co.uk/agents
Daily To Do List for Estate Agents - "D.O.V.I."
A million emails. Where do you start? New enquiries? Returning missed phone calls? No. This is the mistake many agents make that leads to complete feeling of overwhelm.
Watch the video of this podcast here: https://youtube.com/live/ClVK8LH3wvE
Follow this sequence and watch your results transform into levels of progress you've never had before.
1. Deals: Chase, look after and progress all agreed deals in your pipeline. Check every day for follow ups, calls or email on your deals first.
2. Offers: Only when you've finished progressing your deals...
Marketing Appraisal Script to win instructions without overpricing
Watch the video of this podcast here: https://youtube.com/live/Th47WPgp8nw
Download your own version of this script here and make it your own (copy and paste it, or save your own version):
https://docs.google.com/document/d/1V-hxyhhOM4qPqbeREs8k1ErLbM45okhVohOCOjPa4EA/edit?usp=sharing
Open your BackOffice account to get leads from BestAgent at https://bestagent.co.uk
Follow Charlie on his X account for agents, https://x.com/bestagent.boss
Join BestAgent for a fairer future at https://bestagent.co.uk...
The Secret Approach of Every Successful Agent
This is a simple philosophy that affects your every interaction with every client.
Watch the video of this podcast here: https://youtube.com/live/EKYOwbN4F_A
If you want to help me end overvaluing in both sales and rentals, and bring transparency, truth and more transactions to the housing market, please report your exchange and let prices at bestagent.co.uk
Sign up with BestAgent for more free live video seminars
https://bestagent.co.uk
Follow Charlie on his X account for agents, https://x.com/bestagent.boss
<...
Use Overvaluing Against Your Overvaluing Competitors to Win Sellable Instructions
The nightmare overvaluing problem is now threatening more and more small independent agencies.
It won't stop on it's own.
Join https://bestagent.co.uk and help get transaction volumes back up.
Follow Charlie on his X account for agents, https://x.com/bestagent.boss
Join BestAgent for a fairer future at https://bestagent.co.uk/agents
Which Sellers to Walk Away From and Why
If you want to help me end overvaluing in both sales and rentals, and bring transparency, truth and more transactions to the housing market, please report your exchange and let prices at bestagent.co.uk
Watch the video of this podcast here: https://youtube.com/live/34JTihmqE-o
BestAgent YouTube Channel: https://www.youtube.com/c/BestAgents
Sign up with BestAgent for more free live video seminars
https://bestagent.co.uk
Follow Charlie on his X account for agents, https://x.com/bestagent.boss
Join BestAgent for a fairer...
How good agents beat the bad guys WITHOUT overvaluing.
Imagine how much easier it would be to sell a property without having to overpromise and overvalue to win the instruction?
How much business do you lose to shameless overvaluing agents?
In this video Charlie explains how to beat them at a game they don't know how to play.
Join bestagent.co.uk for free phone leads and free access to more in person live video training on how to beat the bad agents.
Also, follow Charlie on X at https://x.com/bestagentboss
Follow Charlie on his X...
2024's Estate Agency Winners and Losers
If you want to help me end overvaluing in both sales and rentals, and bring transparency, truth and more transactions to the housing market, please report your exchange and let prices at bestagent.co.uk and join BestAgent for free to get your free phone client and applicant leads.
https://bestagent.co.uk
Follow Charlie on his X account for agents, https://x.com/bestagent.boss
Join BestAgent for a fairer future at https://bestagent.co.uk/agents
