What's Going On In Banking

What is banking’s AI boom getting wrong? Ron and Stacey debate why bankers don’t need hundreds of agents or another abstract “AI platform" and whether AI governance is necessary infrastructure or organizational overload. 

Then the gloves come off over the predicted “agentic bank run.” Stacey argues that AI could expose how much bank loyalty is really administrative exhaustion. Ron counters that more than $3 trillion has already moved since 2020 and that customers need more than a marginally better rate to switch. Their resolution? The winning institutions won’t merely restrict outside agents they’ll build agents that deliver re...

Would you let an AI agent be your financial muse, or could it influence you more than you influence it?

Ron Shevlin and Stacey Bryant debate Meta’s Muse, the warning that AI agents could accelerate bank runs, and whether anyone would pay $20 a month to move $200 from an account earning 1% to one earning 3%. They also explore how AI helped raise $2.3 million in deposits, what happens when software can open an account for you, and whether an agent can understand trust, community, and personal relationships.

It is a candid, sharp, and occasionally spicy look at wh...

What AI still can't do is at the center of two of the biggest debates in banking right now. Stacey shares a standout Finovate takeaway: a story about a janitorial company that uncovered a business opportunity no AI agent would have spotted. Meanwhile, new research suggests 8 in 10 businesses would consider switching to a financial institution built specifically for their industry. Maybe the future belongs to whoever asks the best questions. 

Ron and Stacey debate why human curiosity may become more valuable in the AI era, whether fintech demos are solving real problems or just winning beauty contests, a...

Banking’s AI adoption isn’t frozen. It’s early, uneven, and a lot more complicated than handing everyone a ChatGPT license and calling it transformation.

Ron Shevlin and Stacey Bryant take apart the “frozen middle” narrative, explain why banks need to fund the less flashy stuff like APIs, data access, infrastructure, and process redesign, and warn that giving 500 employees AI tools could create 500 undocumented ways of working. Because apparently “let everyone run amok” is not an AI strategy. 

Then they dig into the SoFi playbook credit unions keep overlooking, the student-lending ROI trap, and a 225-mile car...

Is there really such a thing as a "core deposit" anymore? Ron Shevlin isn't buying it. Fresh off the African American Credit Union Coalition conference, Stacey Bryant shares insights on attracting the next generation of consumers and leaders before the conversation turns to stablecoins, tokenization, Visa's $2.4 billion BioCatch acquisition, AI-powered fraud, and why the "Great Wealth Transfer" may not be the windfall many bankers are counting on. In other words: a normal week in banking chaos.

Show Notes: 

Halfway through 2026, banking’s favorite buzzwords are still buzzing, but the numbers are starting to tell a less flattering story.

Ron Shevlin and Stacey Bryant revisit the industry’s biggest predictions and dig into what’s actually happened. Fintechs are eating the checking account, stablecoins are creating awkward boardroom questions, and the much-promised “AI plumbing” has finally arrived. They also unpack why Chase’s branch expansion may have less to do with retail banking than the headlines suggest, why trust alone won’t save community institutions, and why being well-liked is a lot like being broccoli: admirable, but not necess...

This week on What’s Going On in Banking, Ron Shevlin and Stacey Bryant somehow connect Knicks parade chaos, a questionable trash can decision, JPMorgan Chase, rewards gaps, and SoFi’s move into small business lending.

Stacey is still on a Knicks high. Ron is trying to bring everyone back to reality. Together, they debate whether a JPMorgan Chase employee deserved to be fired, why rewards programs may be banking’s version of a gym membership, and whether SoFi’s latest move should have community banks and credit unions sweating.

Trash cans were stolen. Rewards went unu...

The Knicks finally gave New York manners, Chase got wildly misquoted, and banks are still out here pretending branches are the main character. Stacey Bryant and Ron Shevlin break down what JPMorgan Chase’s branch expansion is actually about, why community banks should stop copy-pasting big bank strategy, and why zillennials might be the investment opportunity financial institutions keep missing while they argue about checking accounts like it’s 2009. 

Also, Ron officially hates the term “white paper,” so please update your records accordingly.

Show Notes: 

What are the headlines getting wrong about banking right now? In this episode of What’s Going On in Banking, Ron Shevlin and Stacey Bryant take on three big debates: whether Gen Z belongs in the boardroom, why AI executive clones may be more illusion than innovation, and why SoFi’s stablecoin story is really about Galileo’s B2B infrastructure play, not just consumer crypto hype.

From credit union branding and board diversity to executive judgment, authenticity, tokenized money, and stablecoin strategy, this episode cuts through the surface-level takes and gets to what financial institutions should actual...

Ron Shevlin and Stacey Bryant are back with a conversation on AI agents, vendor hype, and what banks actually need to solve before adding another layer to the tech stack.

They start with Fiserv’s Agent OS and the broader AI agent race in banking, including where tools like this may fit, where the wording gets fuzzy, and why commercial lending and AML look like early proving grounds. From there, they get into the harder part: getting boards, executives, and teams comfortable with AI without pretending it is either magic or a threat to every job.

...

A bank CEO used an AI clone on an earnings call…and that was just the start.

Ron Shevlin and Stacey Bryant get into what AI agents could actually mean for banking, from back-office automation and decision-making to governance, blockchain, and why most banks are still asking the wrong questions about AI.

Real talk on where the industry is headed and what community banks should actually be paying attention to.

Show Notes:

"Wait and see” might be the most expensive strategy in banking right now.

In this episode of What’s Going On in Banking, Ron Shevlin and Stacey Bryant unpack the real implications behind Jamie Dimon’s comments and why AI, tokenization, and shifting customer behavior are forcing banks to make decisions now, not later.

They break down the three battles banks are actually fighting: where to invest (branches vs. digital), who owns the customer relationship, and why deposits are becoming more volatile than ever. Along the way, they challenge the idea of “core” customers, call out the sl...

Jamie Dimon just said the quiet part out loud, and the rest of the industry should be paying attention.

In this WGOIB episode, Ron Shevlin and Stacey Bryant break down the real implications behind the headlines: why AI is no longer a “nice to have,” how tokenization is quietly reshaping financial infrastructure, and why the wait-and-see approach in banking is officially dead.

From cost-cutting vs. true differentiation, to the illusion of competitive advantage in tech, Ron and Stacey challenge how banks, especially community institutions, should be thinking about the future.

Because the biggest risk...

Stablecoins aren’t a “crypto side quest” anymore—they’re becoming core financial infrastructure. 

In this episode of What’s Going On in Banking, Ron Shevlin and Stacey Bryant break down Mastercard’s $1.8B bet on stablecoin infrastructure, why deposits may be more mobile than ever, and what banks are getting completely wrong.

They also dive into:

Bottom line: the i...

We’re live and in person (from the “island of New Jersey” 😆) after Credit Union GAC and ahead of the New Jersey Bankers conference. And we’re breaking down the biggest banking and fintech headlines that actually matter. 

Ron Shevlin and Stacey Bryant unpack:

Capital One buys Brex for $5B.

Goldman Sachs builds AI agents with Anthropic.

MrBeast acquires a fintech.

This isn’t a headline mashup — it’s what’s happening in banking right now.

In this episode of What’s Going On in Banking, Ron Shevlin and Stacey Bryant break down the biggest moves reshaping financial services — and what they mean for banks and credit unions without megabank budgets.

Inside the conversation:

In this special bonus episode of What’s Going On in Banking, Ron Shevlin, Chief Research Officer at Cornerstone Advisors, is joined by Steve Williams, CEO & Partner of Cornerstone Advisors, to break down the findings from the 2026 WGOIB Webinar Report.

Based on insights from 400+ banks and credit unions, this report reveals how financial institutions are preparing for what’s next in:

If you want to understand where the industry is actually heading — not just the hype...

Banks are racing into AI and “data strategy” — but most can’t clearly define what they’re actually doing.

Ron Shevlin and Stacey Bryant break down why chasing trends won’t fix broken strategy, and why specificity, execution, and focus matter more than hype.

If you're in banking or fintech, this is the reality check you need.

The 2026 What's Going On In Banking Report is NOW LIVE!!

A 10% credit card rate cap.

Crypto offering yield.

Apple ditching Goldman for JPMorgan Chase.

In this episode of What’s Going On in Banking, Ron Shevlin and Stacey Bryant break down the real-world consequences of headline-grabbing policy ideas, why buy now, pay later keeps winning with consumers, and what banks are getting right and wrong about crypto, partnerships, and relevance in 2026.

This isn’t political theater. It’s banking reality.

If you work in banking, fintech, payments, or credit unions, this episode is required listening.

Show Notes...