Conflict Skills
Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he offers free resources and tools to navigate conflicts both in and out of the workplace. With a focus on practical strategies, Simon’s podcast addresses real-world scenarios, providing listeners with the tools to handle disputes effectively. In his recent episodes, he delves into the intricacies of workplace mediation, using case studies like conflicts between managers and staff members to illustrate his points. Simon's expertise and approachable style make his podcast an invaluable resource for anyone looking to improve their conflict resolution skills.
Handling Conflict With Your Boss: Data, Values, and Power in Action
In this episode, Simon Goode explores practical strategies for managing conflict with your boss, using three workplace case studies: public criticism in meetings, unrealistic deadlines, and credit being taken for ideas. He breaks down each scenario using five types of conflict—data, values, relationships, structure, and interests—and shares targeted tools such as empathetic listening and clarifying expectations. Listeners gain actionable frameworks to navigate difficult conversations and strengthen trust in manager-employee relationships.
TIMESTAMPS:
00:00 Applying conflict resolution strategies
05:10 Types of workplace conflict discussed
09:28 Negotiating power dynamics at work
10:18 Sarah's negot...
Young Professionals Guide to Navigating Workplace Conflict Without Jeopardizing Your Career
In this episode, Simon Goode explores practical strategies for young professionals to navigate workplace conflict without harming their reputations, using real-life case studies of early-career employees facing challenges like having their ideas dismissed, feeling undermined, or disagreeing with management decisions. He highlights the importance of self-regulation, assertive communication, and choosing appropriate conflict modes—such as accommodating, collaborating, or compromising—based on situational needs. The episode offers empathetic and actionable guidance, making it a valuable listen for managers and teams seeking to support younger staff in difficult conversations and team dynamics.
TIMESTAMPS:
00:00 Managing workplace conflict for young...
3 Tools To Manage Passive-Aggressive Behaviour: Proven Approaches to Smooth Team Dynamics
In this episode, Simon Goode examines the challenges of passive-aggressive behavior in the workplace through three case studies: the silent treatment after feedback, backhanded comments in meetings, and staff who agree outwardly but later undermine decisions. He explores practical approaches for HR managers and team leaders, highlighting different conflict types and strategies such as empathetic listening, clarifying expectations, and leveraging structural changes. The episode emphasizes the importance of proactively addressing subtle negative patterns to maintain team cohesion and motivation.
TIMESTAMPS:
00:00 Handling passive-aggressive behavior
06:26 Addressing personal conflict calmly
09:22 Addressing underlying conflict factors<...
Giving Negative Feedback: Practical Approaches for Managing Underperforming Employees
In this episode, Simon Goode explores the challenges of managing underperforming employees by analyzing three workplace case studies involving declining output, quality issues, and inconsistent performance. He discusses practical frameworks such as the What-Ask-Check model and the GROW coaching model to give and structure negative feedback effectively. The episode emphasizes the need for specificity, empathy, and clear goal-setting when addressing performance concerns in teams.
TIMESTAMPS:
00:00 Addressing performance and incentives
03:34 Handling Performance Issues
07:11 Improving communication in reports
11:53 Addressing Vague Explanations
13:38 Handling workplace conflict and goals
18:46 Managing r...
Addressing Unfair Workload: Case Studies and Tools for Resolving Team Conflict
In this episode, Simon Goode analyzes three workplace conflict case studies centered on unfair workloads, including a passive-aggressive response to feedback, perceptions of favoritism in task allocation, and resentment from covering for a colleague's lack of effort. Simon Goode explores different conflict resolution frameworks such as the GROW coaching model and the five types of conflict: data, interest, value, structure, and relationship. He emphasizes the importance of clarifying expectations, choosing appropriate conflict modes, and building trust through consistent follow-through.
TIMESTAMPS:
00:00 Handling challenging team dynamics
05:10 Addressing passive-aggressive conflict
08:49 Applying the GROW model i...
Generational Differences at Work How to Resolve Communication and Value Conflicts
In this episode, Simon Goode explores the challenges of generational conflict in the workplace, focusing on differing values, expectations, and communication styles among various age groups. He analyzes three workplace case studies—between a leading hand and apprentice, a team leader and younger staff, and a supervisor and machine operators—and offers practical frameworks for resolving these conflicts. Simon Goode emphasizes the importance of understanding value conflicts and tailoring approaches—such as normalizing differences, clarifying expectations, and choosing the right conflict mode—to achieve better outcomes.
TIMESTAMPS:
00:00 Navigating generational workplace differences
04:15 Analyzing workplace conflict...
Managing Conflict as Team Leader: Practical Case Studies and Conflict Resolution Tools
In this episode, Simon Goode explores common challenges faced by team leaders in managing workplace conflict through three detailed case studies. He analyzes each situation using practical conflict resolution tools, including the five types of conflict and various conflict modes such as collaboration, compromise, and assertiveness. Listeners are offered actionable strategies for navigating value clashes, mediating team disputes, and handling resistance from senior team members.
TIMESTAMPS:
00:00 Introduction to Conflict Skills Podcast
06:34 Adapting management styles
08:59 Discussing team process adjustments
12:19 Handling staff resistance professionally
14:48 Struggles with team...
How to Start a Workplace Mediation Business in 2026
In this episode, Simon Goode shares practical advice and personal reflections on starting and growing a mediation business, with an emphasis on the early stages and leveraging technology like content marketing and video. He discusses the pros and cons of self-employment in mediation, offering tips for building a client base, setting up a website, and structuring services for sustainability. The episode also emphasizes the importance of work-life integration, clinical supervision, and continuous professional development for long-term success.
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TIMESTAMPS:
00:00 Challenges and benefits of mediation
06:43 Balancing family and business decisions
13:06 Discussing p...
How to Handle a Jealous Partner: Conflict Resolution Strategies Explored
In this episode, Simon Goode analyzes a listener-submitted case study involving conflict arising from a partner's jealousy over frequent messaging with an old friend. He explores key contributors to such conflicts, including differences in values, trust, and communication styles, and outlines practical conflict resolution tools like clarifying goals, apology frameworks, and the Thomas-Kilmann model for handling disagreements. The episode emphasizes understanding both perspectives and developing multiple options for resolving relationship tension constructively.
TIMESTAMPS
00:00 Privacy and phone boundaries
06:05 Dealing with relationship conflicts
08:49 Discussing relationship communication issues
12:53 Defining relationship goals and...
Maya Wants Growth, Tom Fears Risk: Managing Conflict in Business Partnerships
In this episode, Simon Goode analyzes a case study involving business partners Maya and Tom, whose differing visions for their agency lead to escalating conflict and operational challenges. Simon Goode breaks down the situation using the five types of conflict and discusses practical reflective tools, negotiation tactics, and structural solutions to help navigate such dilemmas. The episode emphasizes the importance of meta-analysis, clear communication, and empathy in resolving conflicts within business partnerships.
TIMESTAMP:
00:00 Understanding and resolving conflicts
06:45 Managing personal conflict responses
07:42 Reflective practice and meta-analysis
11:31 Negotiating...
De-Escalation Tools That Work from a Professional Mediator
In this episode, Simon Goode explores practical de-escalation skills for managing conflict and strong emotions in both professional and everyday situations. He emphasizes techniques like using a calm tone, mindful body language, and strategies to reinforce status, certainty, autonomy, relatedness, and fairness. Through personal anecdotes and actionable advice, Simon Goode highlights the importance of self-regulation and understanding in defusing tense conversations.
TIMESTAMPS:
00:00 Using de-escalation in leadership
04:15 Introducing Shelley the Dog
09:52 Reflecting on de-escalation strategies
12:53 Managing Uncertainty and De-Escalation
13:50 How to calm difficult conversations
17:46 Using calming b...
The Top 5 Conflict Pitfalls for Husbands and Practical Tools to Repair Relationships
In this episode, Simon Goode reflects on common mistakes husbands make in relationship conflicts, such as poor listening, not staying calm, misidentifying conflict types, adopting the wrong conflict approach, and failing to repair relationships after disagreements. He shares practical frameworks like the EAR (Explore, Acknowledge, Respond) listening strategy and discusses techniques for self-regulation, apology, and moving forward after conflict. The episode encourages self-reflection and adaptability in conflict resolution to foster healthier relationships.
TIMESTAMPS:
00:00 Reflecting on relationship mistakes
03:08 Trying new note-taking methods
07:53 Types of questions in communication
13:35...
How to Handle Aggressive Timelines and Interdepartmental Tensions at Work
In this episode, Simon Goode analyzes a workplace conflict case study involving a cross-department dispute over an aggressive project deadline in a manufacturing company. He explores the roles of interests, structure, relationship dynamics, and different conflict modes—including competing, compromising, and collaborating—in resolving the issues between engineering and production teams. Simon Goode also highlights practical negotiation concepts like BATNA and the importance of clear, future-focused communication to rebuild trust and improve cooperation.
TIMESTAMPS:
00:00 Engineering lead responsibilities
03:51 Debating Project Deadlines and Priorities
09:43 Exploring Jordan's negotiation options
13:39 Clarifying expectations and commu...
When Clients Push for Discounts: Conflict Skills and Solutions
In this episode, Simon Goode explores a real-life case study of a client requesting a discount for mediation services, analyzing the situation using conflict resolution frameworks. He breaks down the negotiation through the five types of conflict—value, data, interest, structure, and relationship—and discusses strategies like collaboration, compromise, and assertiveness. Simon Goode emphasizes the importance of considering one's alternatives (BATNA) and maintaining clear boundaries when responding to discount requests.
TIMESTAMPS:
00:00 Discussing pricing and client negotiations
04:19 Managing client misunderstandings
09:56 Discussing an interest conflict
13:33 Improving client communication strategies
15:21 External fact...
Navigating Work From Home Conflicts: A Workplace Case Study in Hybrid Attendance Disputes
In this episode, Simon Goode analyzes a workplace conflict case study involving a dispute over strict in-office attendance requirements versus requests for flexible remote work. He breaks down the dynamics between team lead Marcus and high-performing analyst Priya, exploring structural, value, and interest-based sources of conflict and suggesting approaches for resolution. The episode also highlights practical conflict modes such as avoidance, accommodation, compromise, competition, and collaboration to manage similar workplace issues.
TIMESTAMPS:
00:00 Addressing workplace conflict scenarios
03:59 Discussing attendance and value conflicts
10:24 Discussing flexibility in negotiations
12:28 Debate on company expectations
Dealing with Credit Stealing Colleagues: Conflict Resolution Strategies in the Workplace
In this episode, Simon Goode analyzes a workplace conflict case study involving a senior strategist and a junior team member navigating issues of credit-stealing and strained collaboration. Simon Goode explores different frameworks for understanding and resolving value, data, and interest conflicts within teams, emphasizing the importance of clarifying expectations and rebuilding trust through specific, actionable plans. The episode also discusses strategies for assertiveness, empathetic listening, and when to consider escalating issues or bringing in external mediation.
TIMESTAMPS:
00:00 Navigating workplace hierarchy and roles
04:03 Clarifying roles and expectations
06:47 Discussing presentation and collaboration issues<...
Essential Ground Rules for Successful Workplace Mediation
In this episode, Simon Goode outlines the importance of setting clear ground rules for workplace mediation to foster productive and respectful conversations. He explains his collaborative approach to developing these guidelines, emphasizing rules such as no interrupting, no insults, and avoiding assumptions, while also discussing adjustments for more contentious cases. The episode provides practical advice for mediators, HR professionals, and managers on structuring discussions and managing challenging dynamics in workplace conflicts.
00:00 Setting Ground Rules for Meetings
03:50 Setting ground rules for discussions
09:14 Dealing with contentious cases
13:23 Managing Meeting Conflicts
<...Four Restorative Questions to Stop Rumination After Conflict
In this episode, Simon Goode explores the topic of rumination, particularly in the context of conflict, and demonstrates his personal reflective practice to address intrusive thoughts. He walks through Terry O’Connell’s four restorative justice questions as a practical framework for understanding and moving past mistakes, using his own recent podcasting misstep as an example. The episode highlights the importance of self-reflection, understanding cognitive patterns in conflict, and applying structured techniques to reduce rumination and promote personal growth.
TIMESTAMPS:
00:00 Rumination on workplace conflicts
04:38 Restorative justice program discussion
09:48 Dealing with podcast anxi...
The Power of the Pre-Emptive Thank You Wave: Unlocking Pre-Emptive Empathy in Conflict
On today's Conflict Skills Podcast, we explored the power of the "preemptive thank you wave"—a communication technology I developed to assume the best in people before conflict even starts. By showing empathy and gratitude ahead of time, you can transform interactions, unlock opportunities, and get better outcomes in business and life.
Whether you’re dealing with customers, teams, or strangers, try preemptive empathy. It’s a mindset shift that opens doors you didn’t even know existed.
Want more tools for effective conflict resolution? Hit subscribe and join us next time 😊.
TIMESTAMPS:
00:00 Ri...
Managing Pushy Clients: Conflict Strategies for Business Owners and Coaches
In this episode, Simon Goode explores strategies for managing pushy clients, particularly those with unrealistic expectations or disruptive behaviors. He introduces tools such as types of conflict, the Thomas-Kilmann conflict modes, and adjusting one’s perspective, using a real client situation as an example. By reflecting on emotional triggers and structured options, Simon demonstrates how to respond thoughtfully rather than react impulsively.
TIMESTAMPS:
00:00 Benefits of a structured process
04:43 Understanding relationship conflict with clients
07:29 Reflecting on email communications
13:39 Addressing workshop coordination issues
15:28 Pricing strategy and client communication
<...Insights on Conflict, Self-Regulation, and Philosophical Humility
Welcome to the Conflict Skills Podcast, hosted by professional mediator Simon Goode. This episode marks a personal milestone, as Simon Goode reflects on his 45th birthday and the lessons learned through years of mediating conflict in both personal and professional settings. Drawing from hundreds of mediations—from business disputes to family disagreements—Simon Goode shares key insights about effective listening, self-regulation, and the importance of language. He delves into how frameworks and models can help us “zoom in” or “zoom out” when analyzing conflict, and explores broader philosophical questions about consciousness, perception, and the complexity of human behavior. Whether you’re looki...
Confront or Ignore: Navigating Rooster Noise Disputes With Neighborly Tact
In this episode, Simon Goode explores practical options for addressing a neighbor’s noisy rooster, from direct conversations using frameworks like the sandwich method and "what ask check," to anonymous letters or simply choosing to ignore the issue. Simon discusses the pros and cons of each approach, including the emotional and relational impacts involved. Ultimately, he emphasizes the importance of thoughtful communication and self-reflection when managing neighborhood conflicts.
TIMESTAMPS:
00:00 Dealing with noisy neighbors
06:08 Describing the neighborhood family setup
07:10 Dealing with neighbor tension
10:48 Discussing Backyard Chickens and Noise
...Adapting To Change In The Workplace: Practical Frameworks
In this episode, Simon Goode explores how individuals and leaders can effectively manage communication and conflict during periods of change, emphasizing the importance of self-regulation and support for others. He introduces frameworks like the circles of control, influence, and acceptance, and discusses practical strategies such as mindfulness and the GROW coaching model. Simon Goode also reflects on the nuances of acceptance, advocating for a more strategic approach to letting go or taking action as situations evolve.
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00:00 Adapting to Change and Conflict
04:02 Managing emotions in conversations
07:13 Five factor self framework overview<...
Unfair Workload In Small Teams: Strategies to Respond Assertively
In this episode, Simon Goode explores a workplace conflict scenario where a colleague repeatedly leaves unfinished work for others at the last minute, discussing various options for addressing the situation. Simon Goode breaks down the conflict using a five-type framework—data, relationship, structure, interest, and values—offering practical strategies for each. He emphasizes that there isn't a single right approach, and encourages listeners to consider their own boundaries and needs before deciding how to respond.
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For more conflict resolution resources visit simongoode.com.
simongoode.com
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How to Respo...
Handling Colleague Clashes and Gossip Without Losing Your Cool
Feeling tension at work and unsure how to navigate tricky team dynamics? This episode, we broke down a real-life conflict between colleagues—covering everything from feeling isolated and facing gossip to the anxiety of not knowing what others think. My advice? Start with self-care and emotional regulation, use calm, neutral language in tough conversations, and keep your expectations realistic. You can't control others, but you can control how you respond. Remember: focus on being positive, professional, and solution-oriented so you can thrive, even when facing workplace conflict.
TIMESTAMPS:
00:00 Workplace conflict case study int...
Masterclass: Strategies for Handling Personality Differences at Work
In this episode of the Conflict Skills Podcast, Simon Goode explores the Big Five personality model and its practical application for understanding and managing workplace conflicts. He compares the Big Five to other popular personality frameworks like DISC and Myers-Briggs, highlighting why the Big Five offers more actionable insights. Simon Goode also shares strategies for identifying personality differences, using structure to mitigate conflict, and communicating in a mutual and neutral way to support healthier team dynamics.
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Simon Goode is a professional mediator and the host of the Conflict Skills Podcast. Drawing from his experience i...
5 Tools to Manage Conflict on Agile Software Teams: Developer Clashes with Project Manager
In this episode of the Conflict Skills Podcast, Simon Goode analyzes a workplace conflict between a software developer and a project manager working on upgrading a CRM for an important client. Simon breaks down the situation using five conflict categories—relationship, data, interests, values, and structure—offering practical frameworks and strategies for understanding and managing such clashes. The episode is packed with actionable advice for listeners facing similar challenges in their own work environments.
TIMESTAMPS:
00:00 Developer vs. Manager Conflict Escalates
03:54 Workplace Conflict Dynamics Explained
07:53 "Navigating Interests, Data, Values"
Bringing Calm to Conflict: Using Mindfulness Techniques in Conflict Management
Would you like to feel more calm in the midst of conflict? In this episode of the Conflict Skills Podcast, host Simon Goode talks with mindfulness specialist and former mediator Charlotte Tharup about how mindfulness can support conflict resolution both in personal and workplace settings. Charlotte shares practical techniques for self-regulation during difficult conversations, emphasizing the importance of body awareness and kind curiosity towards uncomfortable emotions. We explore some of the neuroscience behind mindfulness and discuss strategies to cultivate calm, empathy, and constructive engagement amid conflict.
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CHARLOTTES WEBSITE:
https://themindfulnessclinic.com.au/
Mediation vs. Investigation: Choosing the Right Path for Workplace Conflict
In this episode of the Conflict Skills Podcast, Simon Goode is joined by a fellow mediator mediator and former employment lawyer, Fiona Bigelli, to discuss the realities of workplace investigations and alternative approaches to resolving conflict. Fiona shares insights on the high-stakes, structured nature of investigations, the importance of procedural fairness, and why addressing issues early—with coaching, facilitated workshops, and mediation—can often be more effective and restorative. They also explore practical advice for organizations and individuals experiencing conflict, highlighting the value of clarity, support, and proactive communication.
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Pax People offer options for rest...
How to Set Boundaries and Follow Up Assertively in Difficult Conversations
In this episode, Simon Goode explores how to follow up assertively in conflict situations without crossing into aggression, using a real-life neighborhood dispute as a case study. He breaks down practical strategies for communicating boundaries, weighing escalation options, and balancing assertiveness with relationship-building. The episode emphasizes adapting your approach to fit your context and values, and encourages listeners to reflect on their own methods and share their experiences.
TIMESTAMPS:
00:00 The Challenges of Conflict Resolution
06:16 "Resolving Property Dispute Options"
09:19 Navigating Boundary Issues Diplomatically
10:39 "Conflict, Compromise, and Boundaries"
Training Mediators: Skills, Challenges, and Building Resilience in Conflict Management
In this episode of the Conflict Skills Podcast, Simon Goode interviews Linda Kochanski, an experienced mediator and trainer, about her 33-year journey in mediation, her approach to training new mediators, and the importance of reflective practice and resilience in the field. They explore how mediation skills benefit professionals from diverse backgrounds, including HR and rehabilitation, and discuss the challenges and rewards of working with conflict, especially in family dispute resolution. Linda Kochanski also shares insights on mentorship, continuing professional development, and her commitment to helping others build lifelong conflict management skills.
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Linda coordinates several...
The Graduate's Workplace Conflict Survival Guide: Skills and Mindset Shifts
In this episode, Simon Goode explores practical strategies and mindset shifts for new graduates navigating workplace conflict, emphasizing the inevitability and complexity of such challenges. He breaks down five types of conflict—data, value, structure, relationship, and interest—and offers actionable advice on responding effectively while maintaining self-care and composure. Throughout, Simon normalizes the discomfort of conflict and highlights the importance of self-improvement as a core skill for professional growth
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Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he provides free resources and practical tools for handling conf...
5 Layers of Self-Care During Workplace Conflict: Managing Stress and Regaining Control
Dealing with workplace conflict can drain your energy, challenge your confidence, and disrupt every aspect of your life. In this episode, I break down why our fight or flight response kicks in at work and offer a simple five-part self care protocol to help you regain control. By tuning into your thoughts, feelings, behaviors, perceptions, and physical state, you can develop smarter habits, build resilience, and show up as your best self—even in the toughest situations. Hit subscribe for more powerful strategies from the Conflict Skills Podcast.
TIMESTAMPS:
00:00 Self-Regulation for Conflict Res...
Navigating Conflict With Close Friends: Addressing Racism, Misunderstandings, and Repair After 25 Years
In this episode of the Conflict Skills Podcast, Simon Goode is joined by Helen Jarvis to explore a real-life conflict between long-term friends that erupted over accusations of racism sparked by a controversial book.
They discuss the emotional complexity of values-based disputes, the challenge of balancing honesty with relationship preservation, and practical steps for navigating these tense situations, whether as a participant or an "accidental mediator."
Throughout their conversation, they emphasize the importance of slowing down, seeking to understand different perspectives, and using thoughtful, non-defensive communication to help repair and rebuild relationships.
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...Managing Difficult Conversations When Stuck in the Middle of Other People's Conflicts
In this episode of the Conflict Skills Podcast, host Simon Goode is joined by Helen Jarvis to discuss "accidental mediator" scenarios, where people find themselves stuck in the middle of others' conflicts. They explore three case studies—from a heated argument at a children's soccer match, to neighborhood disputes, to tensions among school canteen volunteers—offering practical strategies for deciding when and how to engage. Throughout the conversation, both emphasize the importance of curiosity, safety, agency, and reflective decision-making in managing these challenging situations.
To find out more about Helen and her PD workshops: https://ripplelearning.com.au<...
Conflict After Promotion: From Peer to Leader
In this episode, Simon Goode explores a workplace conflict scenario where a team member's promotion disrupts previous dynamics among close colleagues. He discusses Tuckman's stages of team development—forming, storming, norming, and performing—and offers practical conflict resolution strategies focused on open communication, de-escalation, and collaborative problem-solving. The episode provides actionable advice for navigating evolving relationships and expectations after internal changes within small teams.
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TIMESTAMPS:
00:00 Team Dynamics and Role Changes
05:36 "Adapting to Management Style Changes"
08:44 Collaborative Communication for Conflict Resolution
14:27 Navigating Relationships and Leadership Goals
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How to Mend Rifts and Break Negative Cycles in Family Relationships
In this episode of the Conflict Skills Podcast, Simon Goode explores the topic of mending rifts, especially within families, sharing practical strategies for repairing strained relationships and the importance of empathetic listening and effective apologies. He emphasizes the value of small, positive steps to rebuild trust and illustrates how to interrupt negative cycles that keep conflicts alive. The episode offers actionable tools for navigating difficult dynamics and encourages listeners to develop new, healthier relationship patterns over time.
TIMESTAMPS:
00:00 "Family as Society's Foundation"
05:49 "Rethinking Conflict and Control"
07:43 "Navigating and...
Annoying people who just message ‘hi’… should be thrown into the sun
Have you ever had a colleague that kept using the IM system just to write, "hi"?
What do they want? Why can't they just be more clear? Why are they so annoying and should they be thrown into the sun?
In this episode of the Conflict Skills Podcast, Simon Goode tackles a common yet surprisingly irritating workplace communication issue: colleagues who send instant messages that simply say "hi"—and nothing else. Drawing from a Reddit case study and its lively comment section, Simon Goode explores why this behavior can be so frustrating, especially on asynchronous pla...
From Student to Mediator: Navigating Careers in Dispute Resolution
In this episode of the Conflict Skills Podcast, Simon Goode sits down with Neo, a law student curious about the realities and pathways into dispute resolution and mediation. Their conversation covers Simon Goode's unconventional journey into the field, practical insights into mediation processes, and the challenges of handling conflict in both professional and personal contexts. Together, they explore the transferability of conflict skills, ethical dilemmas, and creative ways mediation can be adapted to better serve diverse clients.
Timestamps:
00:00 "Conflict Skills Podcast: Special Guest"
08:51 Understanding Behavior and Perception
13:43 "Managing E...
Five Simple Ways to Improve Your Conflict Management Skills
In this episode, Simon Goode shares five practical and accessible strategies for improving conflict management skills, including regulating your breathing, using statements instead of questions, finding ways to relax, writing to process conflict, and embracing a mindset of curiosity and openness. He explains each tip with relatable examples from both personal life and professional mediation, highlighting their immediate benefits and long-term impact on relationships. The episode encourages listeners to experiment with these techniques and reflect on what works best for them in challenging situations.
Timestamps:
00:00 "Calming Conflict Through Breathing"
06:42 Navigating...
