Doing Business with a Servant's Heart
Welcome to "Doing Business with a Servant's Heart," where compassion meets business and life. Join us as we explore the soul of business, guided by the unwavering principle that serving others is not just ethical – it’s transformative.Hosted by Steve Ramona, a seasoned entrepreneur with a passion for uplifting people and businesses, each episode of our podcast is a deep dive into the stories, insights, and practical strategies of industry leaders, entrepreneurs, and visionaries who have mastered the art of leading with love and empathy. Through heartfelt conversations and inspiring anecdotes, we reveal the practical impact of servant leadership on p...
The IMDb SEO Secret Podcasters Don’t Know | Robert J. Smith
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📖 Quote:
“If people can understand, they’ll buy. It’s the old adage: a confused mind always says no.” — Robert J. Smith
📝Description:
What if the fastest way to the top of Google wasn’t a $10,000-a-month ad budget, but a free tool you’ve never thought to use? Robert J. Smith, filmmaker, author and consultant behind Smith Profits, reveals how IMDb pushed his name above a Rock and Roll Hall of Famer in search results...
Why Success Comes Before Confidence (Not After) | Steve Lover
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📖 Quote:
“We make a mistake. We think that success comes after we’re confident, and it’s just the opposite.” — Steve Lover
📝Description:
Most leaders wait for their people to feel confident before handing them the hard stuff. Former rabbi turned business coach Steve Lover says that’s backward: confidence is built by doing the uncomfortable thing and winning. In this episode, he shares what “world-class” really means and how servant leaders grow confident, accountab...
Why the Best Leaders Create Space Instead of Pushing Harder | Vanessa Ferlaino
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📖 : “Your anger does not invalidate your grace. It is here, and it is here for a reason.” — Vanessa Ferlaino
📝Description:
What if the secret to doing more is learning to do less? Vanessa Ferlaino — impact investor, certified mindfulness teacher, award-winning author, and host of The Human Challenge — joins Steve to unpack how mindfulness goes far beyond stress relief. It’s about alignment, interconnectedness, and leading from your truth.
Turn Competitors Into Collaborators: How a Digital Magazine Makes Your Marketing Pay You | Jill Burk
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📖 Quote:
“The thing I love most is the way it takes competitors and turns them into collaborators.” — Jill Burk
📝Description:
What if your marketing stopped costing you money and started making it? Jill Burk, publisher of a digital magazine on long-stay living in Europe, joins Steve to explain how a digital magazine connects you with your audience, builds your industry, and flips the economics of marketing on its head.
From Construction to Crypto: Why Nathan Poole Calls Bitcoin His Safest Asset | Mini Mines
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📖 Quote:
“We want to work to learn, not work to earn.” — Nathan Poole
📝Description:
Nathan Poole spent years running construction and real estate businesses. Then he and his wife went looking for something more passive, with a higher upside and real tax advantages. What started as their riskiest bet became, in their words, the safest asset they own. Nathan explains how he went from managing dozens of employees to running hundreds of mining com...
Count Your Steps, Stack Your Profits: The 3P System That Stops Businesses From Bleeding | Brad Draper
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📖 Quote:
“You set the plan so you can pivot versus simply react.” — Brad Draper
📝Description:
Most businesses aren’t failing because of a bad product. They’re losing money through operational holes nobody can see. Brad Draper went from laboratory janitor to VP of Operations and Quality. He now works as a fractional COO, and he shows how small, repeatable improvements turn into big gains in profit and employee satisfaction.
In this episode...
Why Convenience Is Shrinking Masculinity | Adam Feuerstein of The Forge
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📖 Quote:
“There are some very powerful companies that have figured out how to profit from the passivity of those men.” — Adam Feuerstein
📝Description:
Fast food, streaming, social media, dating apps: none of them are evil, says Adam Feuerstein. But together they’ve given men a button for everything and a reason to stop growing. Adam spent 25 years building and selling a commercial construction company, then founded The Forge, a men’s community built on purpose, s...
No Weights, 15 Minutes a Day: Fitter at 61 Than at 22 | John Geraghty
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📖 Quote:
“You don’t have to lift heavy. You have to stimulate your body. Your body has to be challenged.” (John Geraghty)
📝Description:
What if the reason you’re not in shape has nothing to do with time? Fitness veteran and optimal performance coach John Geraghty has worked out every single day for seven and a half years. Each session takes 15 minutes, uses no equipment, and he hasn’t touched a weight in 15 years. At 61...
Break Free From the Human Conditioning Holding You Back | Radavie Riom
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📖 Quote:
"Emotions are the Velcro that holds those memories together, and I had to get that Velcro off." — Radavie Riom
📝Description:
What if the fears, doubts and old stories that drive your decisions aren't really yours, but programs you picked up long ago? Inner peace guide Radavie Riom spent more than 30 years helping thousands of people work through childhood wounds. Then she discovered that healing was only the beginning. The real work is returnin...
From a 55-Gallon Drum to a Nine-Figure Exit: Bob Carrothers
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📖 Quote:
"If I'm the one trying to bring value to the conversation, I'm probably not bringing value to the conversation." — Bob Carrothers
📝Description:
What happens when a coach stops trying to have all the answers? Bob Carrothers has spent 29 years as a Vistage Chair helping CEOs grow, and his secret isn't advice. It's asking the right questions and letting leaders find their own breakthroughs.
In this episode of Doing Business with a Serv...
From Heroin to CEO: How Honesty Liller Became a "Hope Dealer"
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📖 Quote:
"We call ourselves hope dealers now instead of dope dealers." — Honesty Liller
📝Description:
At 12, Honesty Liller started using to fit in. By 17, she was on heroin, and after an overdose, she spent nine more years in active addiction, including through her pregnancy with her daughter. Today she's the CEO of the McShin Foundation, a nationally recognized recovery organization where most of the staff are in recovery themselves. This is one of the mo...
Chasing the Dollar Is Not Solving a Need | Steven Shackelford
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📖 Quote:
"ROI means nothing if I don't know why these people are leaving." — Steven Shackelford
📝Description:
What if the real return on your career isn't the money, the titles, or even the nine state championships, but the text you get years later from a kid you almost lost? Steven "Coach Shaq" Shackelford has spent 35 years coaching varsity football and advising business owners in the financial world, and he runs both on the same playbo...
Missed Opportunities Are Lost Revenue | Coach Juli Shulem
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📖 Quote:
"If you're not following through and scheduling your time, you're going to miss opportunities. Missed opportunities are lost revenue." — Coach Juli Shulem
📝Description:
What if the thing standing between you and more revenue isn't a bigger marketing budget, but how you manage your time? Coach Juli Shulem returns for Part 2 to show why productivity and revenue are tied together, and why the follow-ups you drop quietly cost you business.
In this epis...
The Story Behind the Story: How Rachel Petzold Turns Founders Into Magnetic Brands
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Rachel Petzold spent her career reading data as a chief product officer — until she discovered the real currency of business is story. Now she helps founders and leaders find the one sentence that changes everything.
The Consciousness Scale That Predicts Business Success | Kathy Motlagh
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📝Description:
Most leaders think stress will kill them. Research says otherwise — and the difference between the people who thrive under pressure and the ones who burn out comes down to one thing: where they sit on the map of consciousness.
Kathy Motlagh, founder of Think Virtues, joins Steve to break down a framework for tapping into human potential that goes far beyond tactics and strategy:
The "map of consciousness" and why operating above the lev...The Four Minute Retirement Plan: How to Stop Overthinking Your Financial Future | Michael Cannivet
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Retirement planning feels impossible because it's long, complicated, and full of conflicting numbers. Financial advisor and Forbes contributor Michael Cannivet says the fix isn't more data — it's a better story. He breaks down his new book, The Four Minute Retirement Plan, and why chunking your financial life into four manageable "laps" beats chasing the S&P 500.
The Silver Tsunami: How Matt Bodnar Is Buying Up America's Retiring Businesses (Warren Buffett-Style)
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Over the next decade, roughly 12 million baby boomer-owned businesses will need a new owner — and most of them have no succession plan. Eidolon Capital founder Matt Bodnar built his entire investment thesis around that gap, borrowing his playbook from an unlikely mentor: Warren Buffett.
Blue Collar Catholicism: Servant Leadership Fixes Business (and Politics) | Kyle VanDuser
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📝Description:
What if the biggest problem in politics — and in business — isn't corruption, but a total lack of servant leadership? Kyle VanDuser, author of Blue Collar Catholicism and founder of Cypress Island Enterprises, joins Steve Ramona to unpack why the people right in front of you matter more than the millions you're chasing.
How Megan Gaul Lost 100 Pounds by Fixing Her Mindset First — Not Her Diet
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📝Description:
What if the missing piece in your weight loss journey isn't discipline — it's mental health? In this episode of Doing Business with a Servant's Heart, Steve sits down with weight loss coach Megan Gaul, who lost 100 pounds and has kept it off since 2018 by treating her mindset and stress management as seriously as her nutrition.
The Trades Are Dying Out — Here's Frank Favaro's Plan to Save Them
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In December 2020, Frank Favaro walked away from the most money he'd ever earned — mid-pandemic, with no plan B — because he knew he was meant for more. Today he runs Serve Centric, coaching mechanical trades companies (HVAC, plumbing, electrical) on the customer experience methodology used by Ritz-Carlton and Chick-fil-A.
In this episode, Frank and Steve dig into:
Why Frank quit a thriving business and went seven months without earning a dime before Serve Centric t...Why Most Networking Fails — And the Formula That Doesn't | Carl Lucchi
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What if everything you've been taught about networking is quietly costing you business? Carl Lucchi collected enough business cards to "wallpaper three houses" before he realized the whole model was broken — so he built his own.
In this episode, Steve Ramona sits down with Carl, a business consultant with 45+ years of experience who gives away his advising for free and runs the invitation-only "I Refuse to Fail" networking community across the US and Canada...
The Hidden Mindset Block That's Capping What You Can Charge | Lila Veronica
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📝Description:
What if the reason you're undercharging has nothing to do with your skills — and everything to do with what you believe you deserve to receive? This week, coach and mindful-movement teacher Lila Veronica joins Steve to unpack the invisible ceiling that keeps good people broke.
In this episode:
Why "if you desire it, you deserve it" is a business principle, not just a feel-good lineThe "receiving level" that quietly decides your prices — and how i...The Masculine Energy Shift Every Leader Needs | Bodhi Aldridge
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What if the goal was never balance — but flow? In this episode, Australian leadership coach and former attorney Bodhi Aldridge joins Steve Ramona to unpack why "work-life balance" quietly sets us up to struggle and how presence, purpose, and course correction change everything.
From a beach in Byron Bay, Bodhi shares two decades of wisdom on leading yourself before you lead anyone else. This one goes deep on energy, aging well, and the kind of...
The Best-Kept Secret Problem: Why Serving Others Starts With Being Seen | Vanessa Raymond
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Vanessa Raymond spent years performing on stages around the world before one decision — walking into a Las Vegas event — rewrote her entire life. That leap led to her marriage, her business, and a mission to help entrepreneurs stop hiding and start serving.
In this episode of Doing Business with a Servant's Heart, Steve Ramona sits down with Vanessa, co-leader of Achieve Systems, to unpack:
Why "sales and marketing" is really just relationship building...From Ranked #19 to #1: The Trust-First Turnaround Playbook | Steve Margerin
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What does it actually take to turn a struggling team around? Steve Marjorie walked into a global organization's unit ranked 19 out of 21 — and left it ranked #1 or #2, with double the profit margin and the first year in five with zero cuts. His secret weapon wasn't a new comp plan. It was trust.
In this conversation, host Steve Ramona and Ste...
From a $1,500 Loan to Broadway: The Fallback Position That Built Every Career | B. Jeffrey Madoff
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At 21, B. Jeffrey Madoff started a clothing company with a borrowed $1,500 and no idea what he was doing. Two years later he had 120 employees. Since then he's built a film and video production company, taught for 16 years, written a book, and brought the Lloyd Price musical Personality to the stage — now headed to London.
In this conversation with Steve Ramona, Jeff shares the through-line behind a career...
The Sales Lessons Hiding in the World's Greatest Battles | John Golden
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📝Description:
What does George Washington crossing the Delaware have to do with closing your next deal? More than you'd think. In this episode, Steve Ramona sits down with John Golden — CEO of Pipeliner CRM, host of the SalesPOP! podcast, and author of Winning the Battle for Sales — for a conversation about resilience, efficiency, and leading with a servant's heart.
John shares hard-won wisdom from running global sales organizations, studying the SPIN Selling methodology at Huthwaite...
The Career Coach Who's Never Given a Refund in 850 Clients | Don Oehlert
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📝Description:
What if the reason you're burned out isn't your workload — it's that you're doing work that was never aligned with your natural gifts? This episode with career coach Don is a masterclass in building a career you actually get to wake up for.
In this conversation, Steve and Don unpack:
Why "guessing what you're good at" is the #1 career mistake — and how personality profiling reveals who you really areHow to "abstract your passion"...Why This Army Ranger Puts Profit Last (And Makes More) | Jimmy Vreeland
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What if the reason your business feels like a rat race is that you've got your priorities backwards? Former Army Ranger and Vreeland Capital founder Jimmy Vreeland spent years chasing profit and never feeling like it was enough — until a coach flipped one word order and changed everything.
In this episode, Steve Ramona sits down with Jimmy to unpack how servant leadership, a growing "big soul," and a team-first mindset turned a burned-out solo hu...
16 Years Building Someone Else's Dream | Dave Gold & Becky Perez
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For sixteen years, Becky Perez built and ran spa after spa — making another owner wealthy while she stayed on salary with no bonus. Then her longtime friend Dave Gold showed up one day with a set of keys and a simple question: why not build your own? That decision became Golden Glow, a San Jose medical spa where patients are treated like family, not line items.
In this episode, Steve Ramona sits down with Da...
The Breathwork Framework Every Overwhelmed Entrepreneur Needs | Sam Kabert
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What if you could interrupt stress in about 90 seconds — using only your breath?
On Doing Business with a Servant's Heart, Steve Ramona talks with breathwork practitioner and author Sam Kabert about moving emotion through the body instead of burying it. Sam had the million-dollar business and the 40-under-40 title — and was numb. Here's the framework that turned it around.
Daily breath resets vs. deep breathwork journeysThe six-step B.R.E.A.T.H. proces...Why the Best Leaders Run Toward the Fear | David Kitchen
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What separates the people who chase something worthwhile from the ones who sit back and criticize? For David Kitchen — former Division 1 coach turned founder of Edge Leadership Academy — the whole game comes down to one decision: get out of the stands and step into the arena. In this episode, David and host Steve Ramona unpack why real service is impossible from the sidelines, and why holding yourself back isn't humble — it's selfish.
Here's what you'll...
Kindness and Math: The Leadership Formula | James Rhee
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What if the two most powerful tools in leadership were the two you were never taught to trust — kindness and math? Former high school teacher turned private-equity CEO James Rhee joins Steve Ramona to unpack the philosophy behind his book red helicopter, and why leading with a servant's heart isn't soft — it's the most honest, high-accountability way to build a company and a life.
In this conversation, James shares:
The real story behind th...You Don't Need Money to Change the World | Cathryn from Growing Good
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What if the biggest obstacle to doing good in the world isn't a lack of heart — it's a lack of a plan? This week, Steve sits down with Cathryn, founder of Growing Good, who has spent her entire career helping nonprofits and mission-driven companies turn good intentions into lasting impact.
Cathryn calls herself a "recovering academic and accidental consultant" — and the story of how a single pandemic-era phone call launched a company (and a $500 mi...
Great Leaders Are Made, Not Born: Vanessa Judelman
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📝Description:
Most people are handed a leadership title but never actually taught how to lead. In this episode, leadership coach Vanessa strips 20+ years of experience down to something simple: leadership is learnable — like a sport — and the leaders who grow are the ones who choose a growth mindset over a fixed one.
Here's what Steve and Vanessa unpack:
The three pillars that make leadership less overwhelming: know yourself, manage your team, lead your...The Free Talk That Made Millions: Corey Poirier
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What if the lowest-paid talk you ever give becomes the most profitable? Five-time TEDx speaker Corey Poirier joins Steve Ramona to unpack why the free stage is often the richest one — and how the right approach to a single speaking gig can pay you for years.
In this episode, Corey opens up about building Blue Talks (Business, Life, Universe), interviewing over 7,500 people, and the simple, humble mindset shifts that separate speakers who get booked...
Kindness Is the Way: How Culture Quietly Drives Sales | Lindsay Andreotti
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What if the fastest way to fix your culture — and your sales — wasn't a new strategy, but kindness? In this episode, Steve Ramona sits down with Lindsay of Imagine Kindness, a leadership coach who spent her career inside the houses of leaders before hearing a different call at 55: that kindness is the way.
Lindsay shares the butterfly science behind her whole philosophy — how a caterpillar completely liquefies before "imaginal" cells find each other...
Why the Best Realtors Work for Free (And Build Millions in the Process) | Melissa Jane Rubin
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What if the secret to a thriving real estate career had nothing to do with closing and everything to do with caring? This week, Steve sits down with Melissa, a wildly successful luxury broker whose entire practice is built on one radical idea: never be attached to the outcome, only to serving the human in front of you.
In this conversation, you'll discover:
Why Melissa says she's "client-driven, never money-driven" — and ho...Why Your Book Is Just a Doorstop Without This One Thing | Melanie Herschorn
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Most people think writing the book is the hard part. Melanie Herschorn says that's where the real work starts — and without one missing piece, your book becomes an expensive doorstop.
In this episode, book marketing strategist Melanie Herschorn joins Steve Ramona to unpack how a book actually grows a business — not by selling copies, but by making you the expert people trust before they ever pull out a credit card.
Inside this conv...
The Divorce That Became a Blessing: Erica's Bennett "Woo & Do" Path to Healing
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What if the worst thing that ever happened to you turned out to be the doorway to finding yourself? In this episode, Steve Ramona sits down with Erica, founder of The Crazy Ex-Wives Club, who spent 20 years in corporate America teaching people how to win — until her own divorce taught her how to heal. Her secret is a blend she calls "Woo & Do": the mystical inner work and the practical real-life action, together.
Inside...