Pocket Hours
When is the last time you heard an awesome interview with a master producer in real estate? I'm guessing maybe never. Well, that's going to change. Pocket Hours, hosted by Jennifer Nelson, owner of Scout Real Estate Brokerage in Seattle, is for realtors who are looking to up their game and master the craft of selling homes while learning from the best. No matter how long you've been in the industry, Pocket Hours is designed to ignite your brain one story at a time. Jennifer will motivate you with funny stories that will make you laugh and specific steps you...
Episode 70: Live Panel 2026--Top Brokers Share Systems, Social Media, and Success Strategies
In today's real estate market, success requires more than just closing deals, it takes strategy, systems, and strong relationships. On this episode of Pocket Hours, host Jennifer Nelson hosts a live real estate panel featuring experienced brokers Chris Kallin, Sarah Rudinoff, Henry Shim, and Cara Erdman.
The conversation touches on everything from networking and marketing to CRM systems, social media, and the evolving role of real estate professionals in serving their clients. During the discussion, the panelists reflect on how they entered real estate, the lessons they learned early in their careers, and the strategies that have h...
Episode 69: Real Estate Stress Management: Simple Habits to Stay Healthy and Productive with Dr. Amber Nixon
In real estate, long days, unpredictable schedules, and constant client demands can make stress feel like part of the job description.
On this episode of Pocket Hours, Dr. Amber Nelson, naturopathic doctor and acupuncturist at Healing Park Regenerative Medicine joins host Jennifer Nelson. Together, they explore practical strategies for managing stress in the real estate industry while maintaining energy, focus, and overall health. Dr. Nixon explains how stress affects the body through elevated cortisol and insulin levels, which can impact digestion, hormones, and long-term health.
Dr. Nixon and Jennifer discuss simple, actionable ways real estate pr...
Episode 68: The Secret Sauce of Real Estate: Open Houses, Referrals, and Showing Up as Yourself
In this episode of Pocket Hours, Jennifer's guest is Nina Zerbo, a seasoned real estate professional whose path into the industry was shaped by years at Microsoft and Apple, retail leadership, and project management. Nina shares how those skills translated seamlessly into real estate, particularly through open houses and relationship-building.
Jennifer and Nina talk about the realities of building a sustainable, people-first real estate career. With a focus on real estate fundamentals, open houses, referrals, buyer relationships, and long-term success, the conversation explores what it really takes to thrive in today's market, beyond flashy marketing or quick w...
Episode 67: Real Estate Without Burnout: How Authentic Marketing and Community Drive Business Growth
In this episode of Pocket Hours, host Jennifer Nelson dives into the realities of building a sustainable real estate career, one rooted in service, authenticity, and long-term impact.
Jennifer is joined by Stephanie Hunziker, a South King County real estate agent with nearly 12 years in the business and a background that includes professional poker dealing and customer-facing work long before she got into real estate.
Stephanie shares her unconventional path into the industry, why she spent years building confidence on teams before going solo, and how community involvement and social media authenticity have shaped her bu...
Episode 66: Client Gifts for Closings, Referrals, and Long-Term Loyalty
Real estate agents know that client experience, referrals, and long-term relationships are essential to a thriving business, and this episode of Pocket Hours delivers practical, high-ROI strategies to turn clients into gifts that just keep giving.
Host Jennifer Nelson is joined by a full table of Scout brokers including Sarah Lewis, Tyler Webster, Rebecca Ross, Annelize Naude, Lalo Creme, Lorena Lee, and Garrett Thomsen. They gathered together to share entertaining stories, fails, wins, and lessons learned through years of thoughtful gifting.
With ideas like real estate client gifting, closing gifts, referral systems, and pop-bys, Jennifer a...
Episode 65: Landlord Nightmares & Legal Realities: What Every Realtor Needs to Know
Thinking about investing in rental property? Or helping clients who are? This episode of Pocket Hours dives deep into the realities of landlord–tenant laws in Washington State, rent control changes, and how today's market is shifting the balance of power between property owners and renters.
Host Jennifer Nelson sits down with Jennifer Hohnstein, landlord-tenant attorney at Williams Kastner, for a candid conversation about what every potential landlord should know before diving in.
Jennifer H. shares her frontline experience representing property owners and explains how well-intentioned "mom-and-pop" landlords can get trapped by new regulations, prolonged cour...
Episode 64: HOA Secrets Every Broker Should Know
No matter how many sales and seasons you've weathered, or if you just got your real estate license, navigating condo sales requires a special kind of magic.
In this episode of Pocket Hours, host Jennifer Nelson brings in Sue Morrow, a broker at Scout Real Estate and Jennifer's go-to "Condo Wizard." With exactly 100 condo transactions under her belt, Sue has seen it all, from foreclosures during the Great Recession to today's complex HOA structures.
Sue shares her journey from retail entrepreneur to trusted real estate advisor, and why representing condo clients requires more than a f...
Episode 63: Real Estate, Faith, and Authentic Living
Buying or selling a home is never just about the square footage or the backyard, It's about the people, the stories, and the journey that shapes who we are.
In this episode of Pocket Hours, Jennifer Nelson explores real estate not just as a career, but as a reflection of resilience, empathy, and transformation.
Jennifer's guest, Michael Wolf, is a Seattle-based realtor whose path has been anything but ordinary. From working in nonprofit and missions in Mexico to navigating the complexities of faith, sexuality, and identity, Michael brings both vulnerability and strength to his work an...
Episode 62: From Teacher to Top Agent: A Real Estate Success Story
Thinking about a second career? Maybe in real estate? Are you curious what it really takes to thrive in today's housing market?
In this episode of Pocket Hours, host Jennifer Nelson takes a look at growth, grit, and client-centered success. Jennifer is joined by real estate professional Pieter Salverda, who shares his inspiring journey from a background in education to a thriving real estate business.
Pieter opens up about the early challenges he faced, how he carved his niche, and why authenticity is key in building trust and delivering exceptional service. His story is one of...
Episode 61: Know Your Numbers AND Your Limits
Have you thought about flipping homes or scaling your real estate investing strategy? This episode of Pocket Hours dives deep into real estate investing, flipping houses, and navigating the Seattle housing market.
Host Jennifer Nelson sits down with James Stark, a seasoned investor and founder of Stark Homes, to trace his path from college soccer player to successful real estate entrepreneur. James—"Jimmy" to those who know him—shares the pivotal role of mentorship, the hard lessons learned in transaction coordination and construction management, and how focusing on his strengths shaped his career.
His journey is a mi...
Episode 60: Social Work to Sales Success
What do bubblegum, open houses, and broker agreements have in common? Real estate success, of course!
In this episode of Pocket Hours, host Jennifer Nelson sits down with Danny Adamson—aka the Bubblegum Realtor—who's turned his background in social work into a powerhouse real estate business.
Danny shares his story of trading social services for sales, and how the skills from his former life translated beautifully into relationship-building in real estate. Jennifer and Danny talk about what it takes to stay consistent in a shifting market, and why genuine connection is still the secret sauce...
Episode 59: Private Exclusive Listings: A Top Agent's Take on Compass's Controversial Move
Are you looking to elevate your real estate business? What does it take to really succeed in today's competitive housing market? And what is your opinion on private, exclusive listings — do they really serve buyers and sellers best?
This episode of Pocket Hours is covering everything from controversial questions on private listings to client retention strategies to market insights. The conversation will resonate with agents aiming to boost visibility, build lasting client relationships, and navigate the shifting real estate landscape.
Host Jennifer Nelson is chatting with powerhouse agent Shawna Ader, who is one of the to...
Episode 58: Should I Rent or Buy?
Is buying a home always the best financial move—or could renting actually make more sense? With home prices on the rise and interest rates fluctuating, what are the real cost and benefits to buying a home?
In this episode of Pocket Hours, Jennifer Nelson sits down with financial advisor Josh Whelan to talk about all the nuances of the rent vs. buy debate, especially in the context of the Seattle real estate market.
Jennifer and Josh's conversation gets into a provocative New York Times article that suggests renting may be the smarter financial decision. Toge...
Episode 57: Winning Strategies for Buyers & Sellers in the 2025 Real Estate Market
The real estate market is constantly evolving, and staying informed is crucial for buyers, sellers, and industry professionals alike. In this episode, host Jennifer Nelson sits down with seasoned real estate experts Amie Stewart and Kelley Meister from Meister Stewart Partners to discuss the latest trends shaping the housing market in 2025.
Kelley, Amie, and Jennifer talk about the impact of the recent National Association of Realtors (NAR) settlement, the growing importance of buyer broker agreements, and how buyer consultations set the stage for successful transactions. With the market seeing early activity and increased competition, understanding these changes i...
Episode 56: Real Estate Insights from a 20-year Veteran Broker
The real estate industry is constantly evolving. Success requires adaptability, trust, and strategic networking. Finding long-term success is something to be admired. So let's look to David Warren, a seasoned real estate broker with two decades of experience, who joins Pocket Hours to share the key to finding long-term success in real estate.
Host Jennifer Nelson, founder of Scout Real Estate, talks to David about his long career and how he thrives within the real estate industry. David shares his journey from the publishing and film industries into real estate, offering a unique perspective on building strong c...
Episode 55: From Assistant to Agent
In this episode of Pocket Hours podcast, Jennifer Nelson, founder of Scout Real Estate, sits down with Erin Tomosada, a rising real estate professional entering her third year in the business.
Erin shares her experiences, challenges, and key strategies that have helped her transition from an executive assistant to a full-time, successful, real estate agent.
Erin opens up about the importance of going all-in as a real estate agent, leveraging available resources, and honing strong communication skills to build client relationships. She offers advice on stepping out of your comfort zone, managing finances wisely, and em...
Episode 54: Mentorship and TikTok Marketing in Real Estate
Like the properties they buy and sell, the real estate industry is a dynamic and ever-evolving field. This episode of Pocket Hours highlights the story of one remarkable agent who tapped into the knowledge of her mentors and the growing reach of social media to launch and grow her business.
Lorena Bensching found success as a top-performing agent after changing careers. Lorena's story is a testament to resilience, adaptability, and the power of mentorship in the real estate world.
Jennifer Nelson, founder of Scout Real Estate, chats with Lorena about her beginnings in a naturopathic c...
Episode 53: Managing Emotional Ups & Downs in Real Estate
The real estate business has so many ups and downs, moving from peaks to lows and back again over days and weeks, or sometimes in a moment as things change.
Selling or buying a home is an experience packed full of emotion. Maybe your client is saying goodbye to their childhood home or the home they brought their babies home to. Maybe your client is buying as part of a huge career transition or selling after a death.
In this episode of Pocket Hours, Jennifer Nelson speaks with Emergence Coach Wendy Sloneker, who specializes in g...
Episode 52: Taking a Client-First Approach
Jennifer Nelson welcomes Molly Kemper to Pocket Hours for an episode all about creating success in a short amount of time. What's the miracle formula? Taking a client-first approach, plus doing thorough market research equals truly amazing results.
Real estate advisor Molly looks to her clients as a source of information. Having them tell their story enables her to get a grasp on the impact the local community might have on them as a buyer or seller. Listening to the client helps you understand their goals and provide them with a truly individualized real estate experience.
Episode 51: The State of the Industry
In this episode of Pocket Hours, Jennifer Nelson has invited a panel of brokers to discuss the changes that have come to the industry since the National Association of Realtors settlement in May of 2024. The settlement aims to preserve a consumer's choice and provide clarity with required written agreements.
Jennifer and the panel are here to address concerns about how the settlement could change the industry for agents and give insight and tips on continuing to be successful in the wake of the decision.
Jennifer welcomes Henry Shim, Robin Sheridan, Kelly Malloy, and Kristine Milkcovich t...
Episode 50: Real Estate is a Business, Not a Hobby
For realtor Rhonni Meehan, it was the process of buying her first home in her early 20s that made her fall in love with real estate. Staying hands-on through the lengthy home-buying process gave her the nudge she needed to get her license and launch a new career. It started as "let's see what happens" — and what happened, happened fast!
On this episode of Pocket Hours, Jennifer Nelson, founder of Scout Real Estate, talks to Rhonni about finding success by going all-in. Instead of treating real estate like a hobby, both Jennifer and Rhonni approached it as a...
Episode 49: Putting Your Family First & Your Fears Aside
Work-life balance is crucial to having a successful career alongside a fulfilling life. It's a challenge to find the right balance and then keep it as your career evolves and your family grows and changes.
In this episode of Pocket Hours, Jennifer Nelson is talking with guest, Shelley Godwin about how to put your family first and still build a successful business in real estate. Shelley has over 12 years of experience in the industry and some valuable insight to share.
Their conversation centers around the importance of having a support system in place to find bal...
Episode 48: What are you Master of, and What is Mastering You?
Content warning: alcohol addiction.
"I can do this. I'm gonna do this. I've got this." It's this mindset and progression that got realtor Therese Bianchi through a tough divorce, raising four kids, and starting a real estate career in 2007.
Tenacity, determination, professionalism, creativity, and continuing to show up are the traits we hear repeatedly on Podcast Hours. Therese is no exception. Carrying on and constantly learning and improving were fundamental to her successful 17-year-long (so far!) career in real estate.
Therese overcame some real challenges, including the tough decision to quit drinking. It t...
Episode 47: Home Inspections in Real Estate: Benefits for Brokers and Buyers
Home inspections are crucial in the real estate industry, providing sellers, buyers, and brokers with a clear understanding of property conditions and helping to prevent legal issues.
In this episode of Pocket Hours, Jennifer Nelson discusses All Things Home Inspection with Dylan Chalk. Even veteran brokers will hear a lot of valuable tidbits for this must-do during the buying/selling process.
Pre-listing inspections offer advantages by aligning buyer and seller expectations and allowing sellers to address potential issues beforehand, leading to smoother transactions. For buyers, these inspections facilitate thorough due diligence, ensuring informed decision-making.
...
Episode 46: The Challenges of Balancing Parenting with Real Estate
The why, the reason we do what we do, for many brokers, is their families. Parenting is hard. Working is hard. So finding the balance between family and work is key.
Scout Real Estate founder Jennifer Nelson invites a panel of brokers who do double duty as parents to discuss their challenges on Pocket Hours today. They are sharing insight and tips for striking the best possible work-life balance.
Some of the topics covered include:
Setting boundaries and prioritizing family The benefits of the flexible schedule Self-care and delegating tasks The real challenges that we...Episode 45: Soup to Nuts for ADUs with Nathan Bennett
As real estate agents, it is always the goal to help buyers see the potential in a home or property when they are in the market to buy. Adding an Accessory Dwelling Unit (ADU) or a Detached Accessory Dwelling Unit (DADU) is an up-and-coming way that not only maximizes the buyer's investment but also provides many other benefits.
In this episode of Pocket Hours, Jennifer Nelson is talking to Nathan Bennett, owner of Plumb ADU. He shares the whole process, start to finish, of how he walks clients through building an ADU or DADU on their property. W...
Episode 44: Staying Hopeful in the Face of Adversity
This episode of Pocket Hours is a little different. Scout Real Estate Founder Jennifer Nelson interviews her friend and longtime colleague, Dawn Leverett. Dawn is sharing her journey of misdiagnosis and eventual acceptance of Multiple System Atrophy (MSA), a rare neurodegenerative disorder.
Despite all she's been through, Dawn maintains her sense of humor and finds support from her friends and family. Dawn's real estate career, spanning 22 years, is characterized by genuine connection with her clients, and that hasn't changed. She emphasizes community involvement and personal growth, even in the face of grief over her lost abilities.
...
Episode 43: Interview with Jennifer Nelson, Founder of Scout Real Estate
On this episode of Pocket Hours, we've turned the tables…well, the microphone, at least. Kristine Milkovich joins Scout Real Estate founder Jennifer Nelson, but Kristine is doing the interviewing, and Jennifer is answering the questions. If you are new here, or have ever wondered about Jennnifer's background, this episode is a great place to start!
Kristine and Jennifer discuss buyer-broker agreements, changes in the real estate industry, and best practices for rounding yourself out as an agent. Jennifer offers great insight on getting comfortable and confident with your sales approach and gives actionable suggestions on how to...
Episode 42: Planning for Financial Independence
Scout Real Estate founder Jennifer Nelson welcomes certified financial planner Josh Whalen to the Pocket Hours podcast. Josh helps people refine and identify their financial goals and then implement, coordinate, and oversee strategies to get them there.
If you don't think you have enough money to start planning for the future, Josh and Jennifer stress the idea that you do have time on your side. Once you structure your business to begin planning for the future, Josh has strategies for saving for retirement, tax planning, and outsourcing certain tasks. It might be worth your while to let...
Episode 41: Advice from an Expert Contractor
Paul Hoffman from Hoffman Reconstruction is Jennifer Nelson's guest on Pocket Hours for this episode. Paul is the third generation within his business, and he credits the long-lasting legacy to responsiveness, clear pricing, and integrity.
Paul and Jennifer talk about evaluating homes for issues, giving clients the lowdown, and teaming up with realtors to guide folks through nerve-wracking inspections. The true-life stories Paul shares include saving a client from an insurance nightmare, calming fears about a crack in a foundation, and proactively fixing issues that could arise in a pre-inspection.
In a nutshell, Paul credits hi...
Episode 40: Pieces of a Puzzle
On this episode of Pocket Hours, Jennifer Nelson, Founder of Scout Real Estate, talks with Susi Musi, a real estate industry leader. Susi compares her projects in the real estate industry to a puzzle, finding all the right pieces to go into the right places. This is the aspect of real estate that hooks her and keeps her coming back for more.
Jennifer and Susi explore the importance of purpose and productivity as well as creating authentic relationships. Susi shares insights into problem-solving, marketing strategies, and how to go deeper in your business by looking for the p...
Episode 39: Social Media Secrets for Real Estate
In this episode, Scout Real Estate founder Jennifer Nelson sits down with social media whiz Amy Carlson to unravel the ins and outs of social media for real estate. Amy is a Social Media Manager and owner of Sand & Pine Creative. She even runs all the Social Media for Scout Real Estate.
Amy tells us all about getting in front of your clients by showing up on Social Media in an authentic way that feels true to who you are. It can be tricky to keep the balance of sharing without oversharing, staying consistent, and finding marketing t...
Episode 38: Changes Coming in 2024
In this episode of Pocket Hours, Jennifer Nelson hosts a panel of brokers — Henry Shim, Robin Sheridan, and Javilla Creer — to explore upcoming changes to real estate commissions and their potential impacts on agents and sellers as well as buyers.
The panel discusses ins and outs of changes in practices and policies, including:
Commission structures, contracts & agreements Buyer-broker agreements Dual agency practices Commission objectionsEmphasis on transparency is at the center of most of the changes and is meant to keep agreements between buyer and broker more informed and prevent misunderstandings
This episode offer...
Episode 37: Take Care of People
Jennifer Nelson, founder of Scout Real Estate, gets to welcome her own mentor, Denise Lones, as a guest on Pocket Hours today. Denise is founder of The Lones Group where she supports agents and helps them build their business based on their needs and personality type.
Denise shares how to build a three-part foundation which includes honesty, client care, and self-discipline. Each part of the foundation requires having a plan and implementing systems to fill in the missing pieces in your business.
Denise has her own practical strategies, including starting her day with an "Hour of...
Episode 36: Leave Nothing to Chance, Even the Hedges
Finding success is about connecting with the right people at the right time. You don't have to say yes to every listing. This is the message that Jennifer Nelson, founder of Scout Real Estate, talks with Cherie Hasson about on this episode of Pocket Hours.
Cherie is in the top 3% of brokers in Washington State, making her someone new brokers should sit up and listen to! Cherie emphasizes the importance of making time for yourself; you will be better at your job and your clients will respect you for it.
Real estate is a great fi...
Episode 35: Finding What Lights You Up
If you're ready to start your real estate career, or jump it up to the next level, this is the episode that may just help you make the leap. Jennifer Nelson, founder of Scout Real Estate, talks with Kristine Milkovich in this episode of Pocket Hours.
Kristine is co-creator of the Milkovich team and the Director of PR and Communications at John L. Scott Real Estate. She has worked in the real estate industry for 10 years, bringing her background as a salon stylist, salon owner, and director of field education for L'Oreal into her experience as an...
Episode 34: You Don't Have to Know It All
Founder of Scout Real Estate Jennifer Nelson talks to thirteen-year real estate veteran Denise Christofferson on this episode of Pocket Hours. Denise has found success by approaching her work as more than just a job. Finding the right mindset and paying attention to what clients are really asking for are the main keys to serving her clients.
Denise also shares the benefit of NOT knowing all the answers but putting more emphasis on knowing where to find the answers you need. Her advice to newbies is to talk to as many people as you can, put yourself i...
Episode 33: The Power of a Team
Scout Real Estate founder Jennifer Nelson welcomes the team from Everywhere Northwest on Pocket Hours today. This team is Carmin Russell, Hattie McMann, and Logan Tice and together they have 70+ years of real estate experience.
The Everywhere Northwest team gives tips on building success within their team. They attribute success as beginners to joining social clubs, putting yourself out there, being authentic when you are talking about what you do, doing MANY open houses, and learning from a mentor.
They also talk about learning from each other and the power that comes from being part of...
Episode 32: Interrogate Your Assumptions
Staying informed and educated on Fair Housing practices is now a requirement for keeping your real estate license up-to-date. Understanding terms like "redlining" and "blockbusting" is just the beginning. There are a lot more subtle discriminatory practices that exist and continue to marginalize people in minority groups.
SCOUT Real Estate Founder Jennifer Nelson chats with Maggie Karshner today on Pocket Hours. Maggie is a self-employment coach who is doing work in the real estate industry, educating agents on fair housing practices and ensuring equity within the real estate industry.
Maggie reminds us that this work is...
Episode 31: Shining a Light on Landlord-Tenant Law
Have you had a client who wants to turn a property (newly purchased or already owned) into a rental property? Kaitlyn Jackson joins Jennifer Nelson on Pocket Hours to help us navigate how to walk through this with our clients through the lens of Landlord-Tenant Law. Kaitlyn is a Senior Associate Attorney with Dimension Law Group in the Seattle area, and her practice focuses on Business Law, Commercial and Residential Real Estate, Landlord-Tenant matters, and Estate Planning.
Landlord-Tenant Law can be messy because cities often implement their own ordinances in addition to state and federal laws. It's...