a BROADcast for Manufacturers
Three BROADS (Lori Highby, Kris Harrington, and Erin Courtenay) bringing you stories and strategies exploring manufacturing topics that challenge the status quo while laying the foundations for future success. Together with special guests they’ll celebrate what’s working and unpack what is not so YOU can learn, grow, and succeed. The hosts are a BROADcast for Manufacturers are: Kris Harrington | President and COO of GenAlpha Technologies | linkedin.com/in/kristinaharrington Kris Harrington is the President and COO for GenAlpha Technologies. During her time with OEMs in the mining industry, Kris and the other founders of GenAlpha saw a need to f...
87: Women in Equipment: Breaking Ground in a Male-Dominated Industry

Get ready for a powerhouse episode of A BROADcast For Manufacturers as the ladies go live with three inspiring leaders from the heavy equipment world. We’re spotlighting the upcoming Women in Equipment Conference, hosted by the Associated Equipment Distributors (AED), and hearing firsthand from the women shaping the future of this traditionally male-dominated industry.
Guests:
Kirsten Erickson – Business Development Specialist, AEDlinkedin.com/in/kirsten-erickson-4932a552
Alexandra Norris – VP of Operations, Specialty Equipment Insurance Serviceslinkedin.com/in/-alexandra-norris
Jenna Weber – Marketing Manager, Specialty Equipment Insurance Serviceshttps...
86: From Strategy Decks to Shop Floors: Closing the Execution Gap

Is your team constantly firefighting instead of executing strategy? Tyler Nielsen, founder of Vast Insight Partners, joins the BROADcast to reveal how mid-market manufacturers can close the costly gap between strategic intent and operational chaos. With deep experience in FP&A, forecasting, and operations, Tyler shares smart, actionable insights to get cross-functional teams aligned—without a massive system overhaul.
From data paralysis to siloed decision-making, we break down what really holds teams back from profitability and performance. You'll also hear how tariffs and global supply chains are reshaping operations, and why visibility and alignment are your new su...
85: Be the Guide: Turning Problems into Possibilities with Sarah Tilkens

When GE Healthcare told Sarah Tilkens she was “too good where she was,” she turned rejection into redirection—and launched The KPI Lab. In this episode, she shares how her journey from corporate ops leader to executive coach is reshaping how businesses approach problem solving, people leadership, and continuous improvement.
Sarah brings sharp strategy and a heart-first mindset to every challenge—from leading Kaizen events to coaching executives and mapping out better standards for success.
🔍 What You’ll Learn:
Why your problem-solving process needs to start with defining successHow to shift from being the “hero” to being...84: Leading Through the Noise: What Happens When Confidence Beats Fear

The world is noisy. Economic uncertainty, workforce turnover, AI disruption, and generational divides have leaders second-guessing their every move. In this crossover episode of Broadcast for Manufacturers and Blue Collar BS, the gloves come off as Lori Highby, Erin Courtenay, Brad Herda, and Steve Doyle unpack how fear-based leadership is silently sabotaging teams—and what it really looks like to lead with confidence.
This candid, not-so-safe-for-work conversation blends humor and hard truths as the group shares real stories, sharp insights, and a few Brad jokes along the way.
If you’re a business owner, manufacturing lead...
83: Breaking the Mold: Redefining Success in Manufacturing & Mentorship

In this episode of ABFM, we sit down with Tyler Marcus, a dynamic force in manufacturing and mentorship. Tyler shares the pivotal lessons that shaped his path, including his non-traditional journey into business, the power of soft skills, and the true value of making time for mentorship.
We explore:
The shift from traditional career paths to purpose-driven leadershipWhy humility and listening are critical in managementThe future of American manufacturingHow mentorship changes lives — one conversation at a timeWhether you're in the industry or just love stories of people charting their own course, this conversation wi...
82: Built to Last: Mentorship, Manufacturing, and the Matrix Mindset

Lisa Kenning, CEO of Matrix Automation, alongside her powerhouse team: Don Rentz, Greg Millinger, and special guest Scott Walberg.
Lisa shares her journey from helping her dad at age 10 to leading a company at the forefront of digital transformation in manufacturing. Together, the group dives into the importance of mentorship, the legacy of family-run businesses, and how lean principles and traceability tech have helped manufacturers achieve near-zero defect rates—even in highly complex, regulated environments.
What We Cover:
Lisa’s early days at Matrix and the values instilled by her fatherWhy mentorship—both formal and in...81: Harmonizing Sales and Marketing for Manufacturers- with Melanie Varin

Sponsored By AdCirrus ERP, your trusted partner for cloud ERP solutions. Learn more at adcirruserp.com.
Meet Melanie Varin
Melanie is an author, business owner, and process consultant with 25+ years in executive leadership, strategic planning, global marketing, national sales management, and quality. She led three business turnarounds in Europe and the USA in Fortune 500 companies. Now she supports clients focused on profitable growth. Her company is aptly called TopLine Results Corporation.
Melanie's book – Ignite Topline Growth: How RevOps and Go-To-Market Alignment Spark Success – was written based on her passion for sales and marketing alig...
80: Understanding the Leadership Continuum in Manufacturing- with Jim Mayer

Sponsored By AdCirrus ERP, your trusted partner for cloud ERP solutions. Learn more at adcirruserp.com.
Meet Jim Mayer
With over two decades of experience in the manufacturing industry, Jim Mayer is a recognized leader, storyteller, and advocate for the transformative power of connection. As the founder of The Manufacturing Connector, Jim has built a platform that strengthens the industry through innovative content, leadership development, and community-building initiatives. His work inspires collaboration, empowers emerging
leaders, and celebrates the human side of manufacturing.
A passionate advocate of manufacturing, Jim is dedicated to...
79: Unlocking E-Commerce Power- with Jason Greenwood

Sponsored By AdCirrus ERP, your trusted partner for cloud ERP solutions. Learn more at adcirruserp.com.
Meet Jason Greenwood
Jason is the founder of Greenwood Consulting - a specialist B2B e-commerce consultancy. For 25+ years Jason has been helping brands and suppliers expertly architect compelling digital buying and brand engagement experiences.
Along with hosting The E-Commerce Edge Podcast, he is a passionate eCommerce mentor, commentator, keynote speaker and content producer who loves giving back to the industry.
Jason was born and raised in the USA, spent nearly 30 years in New Zealand...
78: Stop Being the Best Kept Secret: Flipping the Script- with Curt Anderson from B2Btail

Sponsored By AdCirrus ERP, your trusted partner for cloud ERP solutions. Learn more at adcirruserp.com.
Meet Curt Anderson
Curt Anderson is the founder of B2B Tail dedicated to helping manufacturers stop being the best kept secret in their industry through profitable digital sales growth strategies. With over nine years at B2Btail, Curt provides valuable e-commerce strategies that help manufacturing companies achieve their goals and reach success. He creates free resources to guide manufacturers on their e-commerce journey, including checklists, keyword strategies, and website optimization techniques. Curt's mission is to ethically drive the hi...
77: How Experience Shapes Entrepreneurship- with Vivek Joshi

Sponsored By AdCirrus ERP, your trusted partner for cloud ERP solutions. Learn more at adcirruserp.com.
Meet Vivek Joshi
Vivek is the founder and CEO of Entytle, a provider of Installed Base Intelligence solutions to Original Equipment Manufacturers. He has extensive leadership experience in various industries, spanning diversified industrial manufacturing, healthcare, high technology and private equity. He previously was founder and CEO of LumaSense Technologies Inc., an Operating Partner at Shah Capital Partners, and Senior Vice President of Marketing for Sun Services, a $3.6 billion division of Sun Microsystems. He also served at Webvan as Vice-President...
76: The Real Impact of the Entrepreneurial Operating System- with Hani Malek

Sponsored By AdCirrus ERP, your trusted partner for cloud ERP solutions. Learn more at adcirruserp.com.
Meet Hani Malek
With over 35 years of experience in the manufacturing industry, I am a passionate and results-oriented leader with a proven track record of revenue, profit, and cash flow growth.
As a Professional EOS Implementer, I help entrepreneurs and business leaders get better at three things - VISION, TRACTION and HEALTHY. At the end of our journey together, everyone is on the same page with where the company is going and how it is go...
75: Navigating Sales Chaos- with Liz Heiman

Meet Liz Heiman
Liz has been conquering the sales environment since she was 15, hawking lingerie at local flea markets. A self-proclaimed introvert, she recognized that sales success comes not from owning the room but from owning the relationship. Her transformative training programs have powered the success of HP and Coca-Cola. Liz earned her stripes as head of Miller Heiman's struggling Asian-Pacific region. She engineered a turnaround from red ink to black, catapulting annual sales to $1 million within just two years.
At the vanguard of B2B sales, Liz specializes in propelling manufacturing companies from uncertainty...
74: Pints & Podcasts: A Crossover with Manufacturing Happy Hour Featuring Ron Hockersmith

Meet Ron Hockersmith
Ron grew up in Arizona and studied Mechanical Engineering at Arizona State University and The California Institute of Technology. After stints in gas turbine engine design and research on the mechanics of viruses he ended up in Milwaukee at GE Healthcare. Ron became a Lean Master Blackbelt and led teams in new product introductions at GE for 14 years before transitioning to a VP of Engineering role for an international defense contractor. Ron retired early in 2020 and after fixing everything there was to fix on his 1903 Victorian home, he got bored and started working part-time a...
73: Pushing Beyond the Business Plateau- with Damon Pistulka

Meet Damon Pistulka
Damon Pistulka is the co-founder of Exit Your Way, a company dedicated to helping business owners maximize their business value, prepare for successful exits, and sell their businesses.
Damon’s journey started on a 3,000-acre farm in South Dakota, where he learned the true meaning of hard work and resilience. His career began in engineering but quickly expanded into leading and scaling companies across industries like manufacturing and healthcare.
Damon’s expertise lies in business strategy, leadership development, transforming business operations, and the lives of those who run them.
Wh...
72: Exploring Wisconsin's Manufacturing Legacy and Future- with Eric Decker

Meet Eric Decker
Eric Decker is WMEP’s Business Development Manager for southeastern Wisconsin. He works with small and mid-sized manufacturers to help them understand opportunities to improve operations, grow profitability and develop their employees.
During his career, Eric has spent considerable time serving small and mid-sized manufacturers in southeastern Wisconsin. Before working at WMEP (where he’s been for almost eight years), he worked with organizations such as GPS Education Partners and BizTimes Milwaukee.
Eric’s family lives in Wauwatosa. During his free time, enjoys the outdoors, cooking, fitness and skateboarding.
Connec...
71: Romance Meets ROI: How AI Made Them a Power Couple- with Susan & Scot Westwater

Meet Susan & Scot Westwater
Meet Susan and Scot Westwater, the dynamic duo behind Pragmatic Digital. They're on a mission to help manufacturers strategically implement AI to accelerate sales cycles and drive revenue growth. With two books and over 40 years of combined experience, they bring a refreshingly practical approach to digital transformation. By combining Susan's customer experience expertise with Scot's tech-savvy, they help manufacturing leaders find more qualified OEM leads and close deals faster. The result? Significantly
reduced development cycles and marketing challenges turned into competitive advantages. No jargon, no empty promises – just measurable business growth.
...70: Bridging Innovation with Environmental Responsibility- with Angela Thurman

Meet Angela Thurman
Angela Thurman holds a BS in Electrical Engineering and is a certified Project Management Professional™. She served for more than ten years as a Subcontracts Program Manager at Collins Aerospace, managing complex third-party products for their large customers such as Boeing and Airbus. While at Collins she was recognized as a Subject Matter Expert (SME) in Lean Manufacturing, Continuous Improvement, and Supplier Management.
Since leaving Collins in late 2020, Ms. Thurman has launched Thurman Co., LLC, a technical project management consulting firm in Houston, TX. Thurman Co. provides its clients with customized project ma...
69: Empathy-Driven Innovation in Manufacturing- with Emily Honor Hubbard

Meet Emily Honor Hubbard
Emily Honor Hubbard is the owner of Empathic Engineering, where she coaches people in manufacturing to reduce stressful misunderstandings with improved communication. She is a Spanish-bilingual mechanical engineer, has published research on the development of empathy in engineers, and served in several international manufacturing roles, including Ford Motor Company in Mexico. Now, she is grateful
to identify opportunities for manufacturing teams and individuals to build new skills so their work becomes more impactful and enjoyable.
Connect with Emily!
Empathic Engineering
(608)239-2738
68: Making Education Relevant for Career Success- with Erica Case

Meet Erica Case
Erica Case is currently the Head of Human Resources at LiveWire Group, LLC. Ms. Case joined LiveWire from Harley-Davidson where she was most recently Director Human Resources, Global Manufacturing and Product Development. Prior to that Ms. Case held multiple Human Resources roles in her 16 years at Harley-Davidson. Prior to joining Harley-Davidson, Ms. Case held various positions at Kraft Foods, AT&T (formerly SBC), and owned and operated The Alchemist Theatre. Ms. Case also serves on the Board of Director for Milwaukee Area Technical College and the Manufacturing Skills Standards Council. Ms. Case holds an...
67: Unraveling Manufacturing's Accounting Challenges- with Pam Buckley

Meet Pam Buckley
Pam Buckley is a CPA and senior manager of the Outsourced Accounting & Advisory practice at Chortek. She started her career at Chortek 26 years ago as an auditor and business process consultant. She left public accounting for 17 years and worked as a controller and CFO at various manufacturing firms. This experience gave her valuable first-hand knowledge of the day-to-day challenges manufacturers face. In 2021, she returned to Chortek to apply her expertise, helping build a new Outsourced Accounting & Advisory practice specializing in manufacturing.
Links
MIT Pirate Certificate
Serviceberry
<...
66: Strengthening Business Foundations with AI and ERP- with Nirav Shah and Peter Nicholson

Meet Nirav Shah and Peter Nicholson
Nirav Shah has been working in the ERP space for the past 20 years. During those years, he has worked primarily to help customers of all various sizes and industries implement advanced warehousing and manufacturing processes. He also has an MBA in Accounting which helps him work closely with finance teams to melt proper finance rules and guidelines to manufacturing/distribution processes. Recently, he started a VAR to help companies realize the benefits of cloud ERP solutions specifically in the B2B manufacturing and distribution industries.
Peter Nicholson has long...
65: A New Cybersecurity Paradigm- with Ken Fanger

Meet Ken Fanger
Ken has 30 years' experience, he's an MBA, a CMMC-RP and is part of the Cyber Reserve and a graduate of the Goldman Sachs' 10KSB Program. He is working on an Interational project to help AI increase voter engagement. He has started the movement towards Humanizing Security - to make allies of all of us.
Resources
See Something, Say Something
CyberAB.org
Connect with Ken!
On Technology Partners
info@ontechnologypartners.com
kennethfanger.com
Li...
64: Balancing Modern Marketing with Traditional Approaches- with Chantel Soumis

Meet Chantel Soumis
Chantel Soumis is an accomplished international speaker and LinkedIn influencer in digital marketing, Chantel shares cutting-edge news, articles, and insights aimed at propelling companies to new heights of success through innovative marketing practices. With a global reach, she has graced stages from London to LA, captivating audiences with her expertise and passion for revolutionizing marketing strategies in today's rapidly evolving digital landscape.
Links
Keystone Click AI Ethics Policy
Connect with Chantel!
Highlights
00:00 Introduction and Icebreaker
02:12 Guest...
63: Creating A New Era for Women in Manufacturing- Live from the Podcast Town Festival 2024

A Special Video Episode
In this engaging episode recorded live at the Podcast Town Festival, the hosts delve into the increasing career satisfaction experienced by women in the manufacturing sector. Inspired by an article from Supply and Demand Chain Executive, the discussion highlights how training, opportunities, and innovative benefits are attracting female talent. The conversation examines companies' roles in breaking cultural barriers, the transformative impact women have in manufacturing, and strategies like on-site clinics and educational support. Additionally, the hosts share insights on networking, community involvement, and educational initiatives aimed at young girls to foster interest in...
62: The Power of Business Processes- with Moustafa Moursy

Meet Moustafa Moursy
Moustafa Moursy is a deeply experienced entrepreneur who empowers business owners to scale rapidly by rationalizing and mastering processes specific to their circumstances. Moustafa leads Push Analytics, a top consultancy firm helping businesses grow and optimize their business processes. His strong technical foundation and expertise in B2B sales and sales leadership allow him to combine complex processes and technology stacks to deliver custom, hyper-focused systems that maximize efficiency, profits, and market share. By observing functions, conversing with principals, and creating elegant structures, Moustafa and Push generate rapid growth and help businesses more powerfully...
61: A New Approach to Hiring- with Chris Czarnik

Meet Chris Czarnik
Chris Czarnik, a former military officer and HR manager, revolutionized job search approaches with "The Human Search Engine," endorsed by US Congress as a standard. He later innovated talent acquisition processes to reduce turnover and authored "Winning the War for Talent," influencing over 3,500 organizations worldwide. As a coach and strategist, Chris offers customized solutions to enhance talent
management, helping CEOs and leaders cultivate environments where employees excel. As a top speaker for Vistage for five consecutive years, he empowers organizations to adapt to modern challenges and rethink success in talent development.
<...60: Trailblazing in Tech and Sustainability- with Terry Tuttle

Meet Terry Tuttle
Terry Tuttle is President of HellermannTyton North America, the leading supplier of cable management products to the automotive, heavy truck and equipment, renewable energy and other industrial markets. Previously, Tuttle held various marketing positions with HellermannTyton and had been VP of Sales and Marketing in 2009 before her current appointment. She has held advisory positions with the Federal Reserve of Chicago and a board position with Girl Scouts of Wisconsin Southeast. Tuttle also is a keynote speaker and panelist. She is a wife and mom (currently of a high school senior) and also enjoys traveling...
59: Building a Superhero Brand in Heavy Duty- with Whitney Jennings

Meet Whitney Jennings
Whitney started working for an automotive gasket manufacturer in 1994, and has worked in the aftermarket ever since. She’s been a pricing specialist, a sales administrator, customer service manager, sales manager, and today, president of her own company. She’s married and has two daughters. One is a senior in HS and the other started college last year. I also have 4 stepchildren who are all grown, 2 pugs and a beabull (beagle/bulldog mix).
QXHD is a woman owned / woman-controlled business based in Phoenix, AZ.
Connect with Whitney!
QX Heav...
58: Breaking Barriers in a Male-Dominated Industry- with Stacia Hobson

Meet Stacia Hobson
Stacia Hobson, co-owner of Image Industries Inc, began her career in the family business upon graduating college. Although her plan was never to work for the business let alone own it, she was the key driver in transforming the business from 100% distribution to 100% manufacturing.
Today, she runs operations for her family’s multimillion-dollar manufacturing business serving nine distinct vertical markets.
Stacia is acutely aware of what it takes to succeed as a woman in a male-dominated, blue-collar industry. She is passionate and proud to be in manufacturing as she feels th...
57: Connecting Technology and Manufacturing- with Prashanth Sharma

Meet Prashanth Sharma
Prashanth Sharma is the CTO at ThoughtFocus and leads the technology function across all business lines and customer engagements. With over 22 years of industry experience, Prashanth is spearheading the next wave of technology growth at ThoughtFocus, motivating teams to exceed customer expectations.
Connect with Prashanth!
www.thoughtfocus.com
Highlights
00:00 National Donut Day Fun
01:49 Introducing Our Guest: Prashanthh Sharma
03:02 Hardware vs. Software Evolution in Manufacturing
05:43 The Role of Robotics in Manufacturing
08:20 Sustainability and Technology
11:13...
56: The Intersection of Mindfulness and Manufacturing- with Trevor Blondeel

Meet Trevor Blondeel
Trevor Blondeel founded Manufacturing Greatness. He has 25 years of experience leading manufacturing plants and is the host of the podcast Mindfulness Manufacturing.
He works with organizations as a speaker, advisor, and coach to connect the top to the shop. In his spare time, he serves as the president for the Kentucky/Indiana National Speakers Association chapter.
Connect with Trevor!
Manufacturing Greatness
trevorblondeel.com
Mindfulness Manufacturing Podcast
Highlights
00:36 Introduction and Recent TV...
55: The Guide to Modern Manufacturing Marketing- with Jaclyn Kolodziej

Meet Jaclyn Kolodziej
Jaclyn Kolodziej, Client Growth Services Specialist at the Illinois Manufacturing Excellence Center (IMEC), has worked on over 220 marketing projects over the past two years.
With a diverse background in various manufacturing sectors, Jaclyn has amassed a wealth of experience driving progress and innovation through marketing. Her unwavering goal has always been to propel momentum by executing marketing projects and crafting strategic growth plans for manufacturers.
Jaclyn blends her passion for achieving tangible results with her expertise in marketing playing a pivotal role in assisting manufacturers across Illinois to enhance their...
54: The Story of American Labor- with Rachel Slade

Meet Rachel Slade
Rachel is an author and journalist (trained as an architect) with more than 15 years of publishing experience. Her first book, "Into the Raging Sea," about the 2015 sinking of the American cargo ship El Faro, was a NYT Notable Book and winner of the Maine Literary Award. Her second book, "Making It in America," about the American manufacturing revival, came out in January 2024.
She has a passion for uncovering and developing compelling tales about politics, work, design, and urban planning that engage and inspire audiences across different mediums and genres. She has produced...
53: Shop Floor Storytelling- with Barbara Pennell Jaynes

Meet Barbara Pennell Jaynes
In 2013, Barbara founded Positively-Funded. She has engaged with manufacturers, facilitating their strategic growth planning: beta testing, opening new markets, product launches, and creating key industry partnerships.
Highlights
00:00 Travel Stories and Favorite Destinations
03:28 Introducing Barbara Pennell Jaynes
04:56 Business Development vs. Traditional Marketing
06:04 The Importance of Real-World Feedback
08:44 Beta Testing and Storytelling in Manufacturing
12:08 The Value of Manufacturing Facility Tours
14:14 LinkedIn Strategies and Weird Facts
21:23 Conclusion and Contact Information
Connect with Barbara!
52: Empowering Connections with Women in Manufacturing (WiM) Southern Wisconsin

This special episode, partially recorded live at the Women in Manufacturing (WiM) Southern Wisconsin Chapter event 'From Mic to Merlot' on May 15, 2024, at Wollersheim Winery, delves into the experiences and impact of WiM. The hosts share their excitement about the event and interview Andrea Virsnieks, President of WiM Southern Wisconsin, who provides insights into the organization’s mission, history, and her personal journey in reviving the chapter. The episode also features interviews with several WiM members discussing the importance of networking, the unique challenges and opportunities for women in the manufacturing industry, and the sense of community within WiM. Li...
51: Mastering ROI-Driven Marketing- with Chris Peer

Meet Chris Peer
Chris brings more than 20 years of experience in B2B digital marketing strategy, lead generation, and marketing consultancy for manufacturing firms. An author and entrepreneur, Chris is the founder and CEO of G8P and SyncShow.
Having witnessed the pain and frustration caused by ineffective marketing, Chris and his team developed the Great 8 Pillars to transform the marketing department from a corporate expense into a profit center. He has helped hundreds of companies scale through world-class marketing best practices.
Chris’ perspective on marketing operations transcends tactical methodologies and focuses on pe...
Reflecting on 50 Episodes: Our Journey So Far

In this special 50th episode, Erin, Lori and Kris reflect on their podcast journey, celebrating the diverse and enlightening conversations they've had with various guests from the manufacturing industry. They reminisce about starting the podcast, how it's evolved, and the personal growth and gratification they've experienced along the way. Highlighting their favorite episodes, they discuss poignant moments with guests like Nicole Donnelly and Nicki Vo, share valuable insights on manufacturing, digital transformation, women in STEM, and the importance of veterans in the workforce. The episode emphasizes the value of authenticity, diverse opinions, and the unique perspectives each host brings...
49: The Art of Curiosity in Manufacturing- with Jeff Beyle

Meet Jeff Beyle
Jeff started out writing software and then went to law school because he played softball with a bunch of lawyers and thought their work was interesting.
Then he got lucky and joined Coca-Cola and had the opportunity to move to Hong Kong. He spent 7 years there, focusing mainly on China and Korea. Jeff moved to Seattle to join Getty Images. Eventually, he had the opportunity to set up Getty Images’ business in Latin America. After he and his then-biz-partner sold that company to Getty Images, his current business partner convinced him to co...
48: Veteran Employment in Manufacturing- with Retired LtCol Kathy Lowrey Gallowitz

Meet Retired LtCol Kathy Lowrey Gallowitz
Retired LtCol Kathy Lowrey Gallowitz is an award-winning businesswoman with first-hand experience hiring Veterans who coaches employers how to boost productivity and reduce turnover by hiring and retaining Veterans. She helps companies become “Veteran-Ready” through the creation of a Veteran Talent Strategy. Her “Veteran Talent Academy” equips employers to find, hire and leverage Veterans’ skillsets. She is the Founder & CEO of Vanguard Veteran, LLC, author of “Beyond ‘Thank You For your Service,’ The Veteran Champion Handbook” for Civilians and has Masters degrees in Nursing and Political Science. She grew up as a Navy ‘brat,’ ser...