Embracing Digital Transformation
Dr. Darren Pulsipher, Chief Enterprise Architect for Public Sector, author and professor, investigates effective change leveraging people, process, and technology. Which digital trends are a flash in the pan—and which will form the foundations of lasting change? With in-depth discussion and expert interviews, Embracing Digital Transformation finds the signal in the noise of the digital revolution. People Workers are at the heart of many of today’s biggest digital transformation projects. Learn how to transform public sector work in an era of rapid disruption, including overcoming the security and scalability challenges of the remote work explosion. Processes Building an inno...
#379 How to Govern AI Before It Spreads
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AI is forcing CEOs to confront a new kind of risk, and Dr. Darren and guest Dennis O'Shea dig into what enterprise leaders need to do before it spreads. From AI governance and data security to Gen Z workarounds, agent management, and AI spend control, this conversation explores why readiness matters more than speed—and how to build an AI strategy that scales safely. ## Key Takeaways - AI doesn’t level the playing field—it exposes weak data, broken workflows, and mi...
#375 AI Is Turning Tacit Knowledge Into Executable Process
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Every company says knowledge is power, but what happens when that knowledge lives in people’s heads? Host Dr. Darren explores AI in digital transformation with Erich Hugunin and Italo Belandria, showing how AI can capture tribal knowledge, speed onboarding, improve customer handoffs, and turn tacit expertise into repeatable business process. ## Key Takeaways - AI can help organizations surface tacit knowledge hidden in conversations, documents, and systems. - Faster onboarding and reduced ramp time are major wins for sales, engineering, an...
#374 How to Build a Data-Inspired Decision Culture
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Data can inform a decision, but it can’t replace leadership. Dr. Darren sits down with Dr. Sebastian Vinicky, author of *Data Inspired*, to explore how digital transformation, AI, and data-driven decision-making really work inside organizations. They break down why dashboards alone don’t change culture—and what it takes to build a true data-inspired decision culture. ## Key Takeaways - **Data is not the destination**: digital transformation should use data to improve decisions, not just generate reports and dashboards. - **Leader...
#373 AI Security Needs Behavioral Control, Not Just Pattern Matching
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AI is moving faster than most security controls can keep up with—and that’s exactly why Dr. Darren speaks with Yaqoob Rahim, founder of Polygraph AI, about why AI security now needs **behavioral control**, not just pattern matching. They unpack the real risks behind copilots, agents, and shadow AI, and what leaders can do to protect data without slowing innovation. ## Key Takeaways - **AI security must evolve from detection to behavior control.** Traditional pattern matching alone can’t govern agenti...
#372 Using AI to Write Better Books Without Losing Your Voice
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Host Dr. Darren welcomes author, ghostwriter, and publishing strategist Henry DeVries to unpack how AI is reshaping publishing, authority, and book marketing. From AI-generated content and audiobook voices to niche positioning and credibility, this conversation shows why subject matter expertise matters more than ever in a world flooded with generic output. ## Key Takeaways - **Publishing is shifting from mass appeal to niche authority.** The goal is to be intensely relevant to a smaller audience that has a real problem you...
#371 How to Use AI Without Losing Your Voice or Judgment
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Darren and guest host Paige Pulsipher dig into the real question behind AI adoption: how do you use AI to amplify your work without losing your voice, judgment, or accountability? They discuss Darren’s new book, *Becoming AI Augmented*, and share practical lessons for leaders, teams, and individual professionals navigating AI transformation. ## Key Takeaways - AI can take over tasks, but it should not replace human judgment, ownership, or accountability. - The goal of becoming **AI augmented** is to use AI...
#370 How to Control AI Agents with Formal Methods and Ephemeral Access
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AI isn’t just generating content anymore — it’s becoming an operational actor inside enterprise systems. Doctor Darren sits down with Ev Kontsevoy to unpack how AI agents, formal methods, ephemeral access, and action-based governance can help technologists and business leaders keep control as automation speeds up and scales out. ## Key Takeaways - **AI changes the risk model:** fast, probabilistic systems can make mistakes at machine speed, so old “critical vs. non-critical” thinking no longer works. - **Role-based access control (RBAC) is s...
#368 AI Augmented Redesigning Insurance Around the Customer
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Redesigning Insurance Operations with AI and Customer-Centered Transformation How do you use AI to do more than speed up old workflows? Doctor Darren sits down with Kristen Nunery, entrepreneur and insurance-tech leader, to explore how AI can help redesign the operating model, improve customer experience, and support compliance in regulated industries. They also discuss startup-style change management, subject matter expertise, and building a new product around the customer. ## Key Takeaways - AI is most powerful when it reshapes the...
#369 How to Automate Manual Operations Without Breaking Compliance
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How do you digitize an analog operation without losing the people who keep it running? Host Dr. Darren sits down with James Gilbride, CEO of mailing.com, to unpack a real-world digital transformation story in print, mail, compliance, and workflow automation. From legacy operations to AI-powered governance, this conversation is packed with practical lessons for leaders modernizing at scale. ## Key Takeaways - Digital transformation works best when it’s treated as an operating model shift, not just a software upgrade. ...
#367 How Mid-Sized Companies Can Beat the Giants with AI
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AI can feel like a race, but the smartest leaders are asking a much simpler question: where is the real business friction? Host Dr. Darren and guest Matt Strippelhoff, founder and CEO of Red Hawk Technologies, unpack how mid-sized companies can use AI, workflow automation, and data governance to create real value without falling for vendor hype. ## Key Takeaways - **AI is not a strategy** — it works best as a force multiplier for a business plan that already identifies where fr...
#366 Why Cultural Intelligence Is the Hidden Advantage in Global Business and AI
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Laura KrisKa, cross-cultural relations expert and creator of the Web-Building Framework, joins host Dr. Darren to unpack why cultural intelligence is becoming a must-have leadership skill in global business and the AI-augmented workplace. From Japan to the U.S. and beyond, this conversation shows how cultural differences shape collaboration, trust, and better decision-making. ## Key Takeaways - Cultural differences are **inevitable and predictable** across countries, departments, generations, and industries. - **Artificial intelligence magnifies bias and communication gaps**, making cultural intelligence...
#365 How to Successfully Lead AI Transformation in Your Organization
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Generative AI is moving faster than most organizations can keep up with—and that’s exactly why host Dr. Darren sits down with Jared Leuschen, founder and CEO of Blue Tree Technology Group, to unpack how leaders can drive AI transformation without losing sight of people, process, and policy. Together, they explore culture, change management, and the practical steps executives need to turn AI strategy into real business value. ## Key Takeaways - AI transformation starts with alignment: get executives, oper...
#364 How AI Is Transforming Small Business and Entrepreneurship
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Tom Lahat, co-founder and CXO of Tailor Brands, joins host Dr. Darren to unpack how AI is transforming small business formation, entrepreneurship, and the future of work. From startup branding to business registration, Tom explains how technology can simplify the chaos of launching an LLC, while still keeping humans in the loop for high-stakes decisions, compliance, and accountability. ## Key Takeaways - AI can make starting a business faster and more accessible, especially for first-time founders. - Even with automation, human...
#363 Making Industry 4.0 Viable: When the Real World Meets Digital Transformation
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Host Dr. Darren sits down with innovation executive and technology strategist Evan Schwartz to explore why **digital transformation** succeeds or fails in the real world—especially in industries like **waste management, recycling, pulp and paper, and supply chain**. From enterprise architecture to user adoption, Evan breaks down how to make **Industry 4.0** practical, profitable, and people-first. ## Key Takeaways - **Digital transformation starts with people, not software.** If frontline teams don’t understand the “why,” even the best system can fail. - **Enterpri...
#362 Why Most Mergers Fail: Culture, Technology, and Leadership Lessons
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Mergers don’t fail because of spreadsheets alone—they fail when culture, communication, and technology change collide. Dr. Darren sits down with Tom Amburgey, CEO at Euna Solutions, to unpack why most mergers fail, and what real integration leadership looks like when you’re aligning people, systems, and strategy across multiple companies. ## Key Takeaways - Start with the **why**: employees are more likely to support merger integration when they understand the purpose behind change. - Culture comes first in **digita...
#361 How AI is Reshaping Education and College Admissions
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Host Dr. Darren sits down with Shellee Howard, founder and CEO of College Ready, to unpack how generative AI is changing education, college admissions, and career planning. From AI-proof skills to smarter college choices, Shellee explains why adaptability, critical thinking, and networking matter more than ever in a rapidly shifting world. ## Key Takeaways - **AI is accelerating change in education and hiring.** Families should plan for a future where entry-level roles are shrinking and new skills matter more...
#360 The Power of Resilience: Why Emotional Regulation Matters in the Age of AI
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What happens when AI gets smarter, but people get more overwhelmed? Host Dr. Darren sits down with resilience expert Anne Grady to explore emotional regulation, psychological safety, and why adaptability is becoming one of the most important leadership skills in digital transformation and the modern workplace. ## Key Takeaways - **Resilience is more than “bouncing back.”** True growth means learning how to move forward when life and work go sideways. - **Emotional regulation is a core leadership skill.** Leaders who can...
#359 Unlocking Data Potential: Insights from Data Pioneer
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AI may be making data easier to use, but the real breakthrough is helping more people make smarter decisions with it. Host Dr. Darren interviews Wei Zheng, Chief Product Officer at Conductor, for a history lesson in AI, data management, and the evolution of enterprise software from Silicon Valley’s .com boom to today’s AI-powered marketing era. ## Key Takeaways - Data silos are still one of the biggest barriers to insight, even in modern cloud data platforms like Snowflake, Data...
#358 Why 95% of AI Projects Fail and How to Succeed
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Host **Dr. Darren** sits down with **Michael Chavira**, co-founder and managing partner of **Axiologic**, to unpack the real reasons **AI projects fail**. From AI governance and workflow redesign to training, adoption, and ROI, this conversation shows why successful **AI implementation** is rarely a plug-and-play solution—and why people, process, policy, and technology all have to move together. ## Key Takeaways - **AI amplifies existing systems**: If your workflows are broken, AI will usually make the problems bigger, not better. - **Start wi...
#320 From Personal Protection to Cybersecurity: A Journey
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Welcome to a thought-provoking exploration of cybersecurity that intertwines personal experiences with expert insights. Doctor Darren, your engaging host, is joined by Robert Siciliano, a security analyst and author renowned for his perspective on the critical link between individual cybersecurity and corporate safety. Together, they navigate the evolving landscape of security measures in our increasingly digital world. ## Key Takeaways: - Personal Security is Paramount: Recognizing that your personal protection is essential can empower you to take control of your safety...
#330 Disaster Recovery for Executives: Why Cloud & SaaS Are NOT Enough
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Disaster recovery is a crucial yet often overlooked aspect of business continuity. Join Dr. Darren as he converses with Tom May, CEO of Different Dev, about why cloud solutions and Software as a Service (SaaS) aren’t enough for comprehensive disaster recovery. Discover actionable insights that can help safeguard your business against unexpected calamities. ## Key Takeaways: - Understanding that effective disaster recovery requires ongoing effort, not a “one and done” approach. - Prioritize critical business systems based on how quickly they n...
#357 The Future of HR: Navigating Disruption and AI
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A smarter HR strategy could be the difference between leading disruption and getting buried by it. Host Dr. Darren and HR specialist Naveed Nasir Mian unpack the future of HR, from AI-powered talent management and board-level change to the tension between speed, culture, and promotion in a fast-moving workforce. ## Key Takeaways - AI is already reshaping HR through tools that can analyze resumes, recommend next roles, and support talent succession planning. - Many organizations still rely on disconnected HR systems...
#356 How Human-Centric Leadership Transforms Business
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What if the biggest barrier to business performance isn’t technology, but the way we lead people? Host Doctor Darren sits down with Norman Wolfe, author of *Living Organizations*, to explore human-centric leadership, organizational change, and why companies must move beyond treating employees like cogs in a machine to unlock creativity, ownership, and real execution. ## Key Takeaways - **Traditional management is a “paradigm trap.”** Many organizations still operate like machines: plan, organize, lead, control. That mindset can drive efficiency, but it oft...
#355 From Mars to Data Centers: AI that Prevents Cloud Outages.
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Cloud outages don’t have to be a mystery—or a recurring fire drill. Host Dr. Darren interviews Dr. Helen Gu, professor at North Carolina State University and founder/CEO of InsightFinder, about how AI for cloud operations can detect, predict, and automatically fix outages before users feel the impact. ## Key Takeaways - AI can move beyond simple alerting to **predictive outage prevention**, spotting early warning signs before they become incidents. - **Unsupervised machine learning** helps discover hidden patterns in nois...
#354 Building a Remote Healthcare Team: Discipline, Accountability, and Telehealth
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What does fertility care teach us about leading high-performing remote teams? Dr. Darren talks with Dr. Gabriela Rosa, clinical director and founder of the Rosa Institute, about telehealth, digital transformation in healthcare, patient-centered reproductive medicine, and the discipline, accountability, and technology required to run a global clinical team across seven time zones. ## Key Takeaways - Telehealth can expand access to quality healthcare when supported by the right clinical care team and clear patient workflows. - Remote healthcare teams need defined...
#353 AI Leadership in the Real World: Accountability, Decisions, and Transformation
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# Embracing AI Leadership: Key Insights with Sid Revilla Are you ready to revolutionize your approach to decision-making in the AI landscape? This episode of Embracing Digital Transformation features Sid Revilla, an Executive Change Agent and Advisor, who shares invaluable insights on leadership accountability, decision-making, and the transformative power of AI. Discover how to navigate the complexities of executive-level decision-making and foster an environment that encourages accountability and clarity. ## Key Takeaways: - **Understand Accountability:** Effective leadership requires establishing clear accountability to...
#351 Why Hiring Is Broken: AI, Trust Gaps, and the Rise of the Super Worker
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In a world where hiring often feels robotic and impersonal, Dr. Darren, your host of Embracing Digital Transformation, engages with Sree, founder of Brands Lumen, to explore the intricate dynamics of modern recruitment. Discover how trust, clarity, and authentic messaging can reshape hiring practices and the emergence of the ‘super worker’—an employee driven by growth and skill development. ## Key Takeaways: - **Trust and Transparency**: Understanding that high velocity in hiring must be complemented by trust to ensure a stable candid...
#350 AI-Augmented Teams: How to create Defensible repeatable results | Book Release
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What does it mean to be part of an AI-augmented team? In this episode of Embracing Digital Transformation, Dr. Darren, your host and chief enterprise architect, sits down with Paige Pulsipher, CEO of PDR Productions, to discuss real-world examples of AI-augmented teams, such as project management or creative collaboration, and how these teams harness AI's potential to deliver reliable, defensible results, rather than relying solely on technological prompts. ## Key Takeaways: - AI-Augmented Teams: Discover how combining human expertise with AI...
#349 Overcoming Transformation Fatigue in the Age of AI
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In a world where change is constant and overwhelming, transformation fatigue is becoming a prevalent issue for businesses. Join Dr. Darren, host of *Embracing Digital Transformation*, as he chats with Alex Adamopoulos, CEO of Emergn, about navigating organizational change amidst rapid technological advancements, particularly in AI. ## Key Takeaways: - **Embrace a Mindset Shift**: Transformation is about cultivating a mindset of continuous change rather than sticking to outdated project management techniques. - **Address Fear**: Fear, not failure, hinders progress. Encourage open...
#348 The Future of Automation: Agentic vs Deterministic Workflows
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Automation is transforming industries, and in this enlightening episode, Dr. Darren welcomes Sid Brock, founder of Recon, to delve into the nuanced world of genetic and deterministic workflows. This discussion reveals how these methodologies can reshape businesses' operational landscape, making them more efficient and adaptive. With Sid’s extensive background in AI and entrepreneurship, listeners will gain valuable insights into harnessing these workflows to drive impactful change. ## Key Takeaways: - **Understanding Workflow Types**: Gain clarity on the distinctions between de...
#347 The Future of Workflow: AI, Automation, and Hybrid Work Models
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In a world constantly evolving through technology, understanding how to leverage AI and automation is paramount for business leaders. Join Dr. Darren, our knowledgeable host, as he speaks with Anant, CEO and co-founder of a AppZen, about the transformative potential of AI in organizations and the emerging dynamics of hybrid work models. ## Key Takeaways: - **Revolutionizing Workflows**: Embrace AI as a tool that can enhance human decision-making rather than replacing it. - **Hybrid Work Redefined**: Understand hybrid workflows as a...
#346 The Lost Art of Mentorship: Why AI Can’t Replace Experience
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In today's fast-paced corporate landscape, the importance of mentorship can often be overlooked, leading to a disconnect between seasoned professionals and new talent. In this enlightening conversation, Dr. Darren, host of *Embracing Digital Transformation*, engages with Richard Brew, founder of True North PMP Consulting, as they delve into the crucial role mentorship plays in fostering effective project management and nurturing future leaders. ## Key Takeaways: - Embrace Mentorship: Mentorship is essential for developing the skills and confidence of new employees...
#345 AI as a Superpower in Finance and M&A
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As the financial landscape rapidly evolves, understanding how to leverage AI can help CFOs and M&A specialists address common challenges, turning obstacles into opportunities. Join Dr. Darren, your host of Embracing Digital Transformation, and Dr. Michael Hofer, an M&A expert and seasoned finance professional, as they explore how artificial intelligence can revolutionize mergers and acquisitions. ## Key Takeaways: - AI as a Superpower: AI enhances efficiency by analyzing vast amounts of data quickly, enabling finance professionals to implement specific...
#344 The Power of Relationships in the Age of AI
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In today’s fast-evolving digital landscape, the ability to forge genuine human connections is more crucial than ever. Join Dr. Darren, host of Embracing Digital Transformation, for an engaging conversation with Joshua Gould, CEO of The Big Word. Together, they explore how relationship-building can be a game-changer, especially in the age of AI. ## Key Takeaways: - Emphasize interpersonal skills: Recognizing how genuine relationships boost trust can inspire professionals to value and strengthen their relationship-building skills, fostering a sense of im...
#343 Revolutionizing Corporate Training with AI and Userization
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Revolutionizing corporate training is no small feat, but with Khadim Batti, CEO of Whatfix, at the helm, the conversation delves into how AI and user-ization can reshape corporate learning landscapes. Host Dr. Darren explores innovative training solutions that empower employees and enhance productivity in this engaging episode. ## Key Takeaways: - AI-Driven Adaptation: When technology personalizes training experiences to meet individual needs, it helps employees feel recognized and supported in their growth. - Elimination of Training Silos: Using a digital adoption...
#342 AI for Cities: Reinventing Public Communication and Resident Engagement
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Welcome to a transformative discussion on public communication and resident engagement! In this episode of "Embracing Digital Transformation," Dr. Darren, your host, sits down with Casey Elliott, CEO of Peny App. Together, they explore how innovative AI solutions are reshaping civic tech, making it easier for residents to access vital information and for cities to communicate effectively. ## Key Takeaways: - Streamlined Communication: Peny App centralizes city information, helping residents feel understood and valued by reducing confusion from scattered communication...
#341 The Hidden Cyber Threats in Printers and IoT Devices
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Printers aren’t harmless office tools—they’re one of the most overlooked cybersecurity threats in your network. Dr. Darren welcomes IoT security expert Jim LaRoe to expose how these “benign” devices quietly hold admin credentials, store sensitive data, and open doors to attackers. What seems mundane may be your biggest vulnerability. Key Takeaways Printers make up ~20% of enterprise endpoints, yet most remain unprotected Many devices store administrator-level credentials, making lateral attacks easy Default passwords and “set-it-and-forget-it” practices create massive risk exposure ...
#340 Unlocking Your Authentic Voice: Using AI to Enhance Storytelling
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Are you worried that AI may overshadow your unique storytelling style? Join Doctor Darren as he engages with bestselling author Gabrielle Dohm on how to use artificial intelligence to amplify your stories without losing your authentic voice. Dive into practical ways to balance technology and creativity, ensuring that your messages resonate authentically with your audience. ## Key Takeaways: - **AI as a Collaborative Partner**: Use AI tools to brainstorm and refine your stories while maintaining your unique voice. - **Navigating...
#339 The 8X Revenue Secret: Engaging Employees Like a Coach
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# Engage Employees Like a Coach: Insights from Stephen Bear Are you aware that a staggering 79% of employees worldwide are disengaged or highly disengaged? In this episode of Embracing Digital Transformation, host Dr. Darren discusses the critical need for employee engagement with guest Stephen Bear, a seasoned expert in workforce engagement and author of the upcoming book “Psychology.” Get ready to uncover valuable strategies for turning your workforce into passionate contributors and building a thriving organizational culture. ## Key Takeaways: - **Understanding the...
#338 Unlocking the Power of Agentic AI: A Beginners Guide
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Curious about how AI is transforming the tech landscape? Join Dr. Darren, your knowledgeable host of Embracing Digital Transformation, as he chats with Craig McLuckie, founder and CEO of Heptio. Together, they unpack the burgeoning world of Agent AI, explore its unique capabilities and challenges, and consider what the future holds for this rapidly evolving technology, which is highly relevant for AI enthusiasts and digital transformation stakeholders. ## Key Takeaways: - Dynamic Decision-Making: Agent AI utilizes large language models to...
