Dentist on Demand - DentalBytes

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By: Dentist on Demand

Our show is your ticket to discovering the cutting-edge innovations, breakthrough techniques, and transformative technologies that are redefining the very essence of dentistry. With the expertise and passion of our dental expert guests, including dentists, dental hygienists, orthodontists, dental technicians, oral surgeons, dental educators, and more, we'll unravel the intricacies of this vital healthcare field, shedding light on the latest trends and developments that are shaping the future of dental care.Explore the fascinating stories of these dental professionals who are at the forefront of this ever-changing field. Their experiences, challenges, and triumphs provide a unique glimpse into the dedication...

DentalBytes ep. 162 PDC Season Innovation, Education, and What’s New for 2026
Last Thursday at 4:00 AM

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It’s PDC season—and time is flying. In this quick, last-minute catch-up, I’m joined by Dr. Bruce Ward, President of the Canadian Dental Association, and a longtime leader within the Pacific Dental Conference organizing community. 

We start with what Dr. Ward has been seeing on the national stage, including recent collaboration with dental association leadership from the U.S. and Mexico, and how Canada’s Dental Care Plan is being viewed internationally. 

Then we dive into the heart of it: PDC—why it remains such a uniquely balanced conference w...


DentalBytes ep. 161 - Streamlining the Lab, Raising the Standard of Care
02/20/2026

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Robert Hawkins from Aurum Group for a practical look at why the lab remains one of the most crucial pieces of modern dentistry—and how Aurum is evolving to meet the future.

Marc and Robert unpack how the lab is more than “fabrication”: it’s a clinical partner that impacts case planning, predictability, esthetics, materials selection, turnaround, and the final patient experience. As dentistry becomes more digital, the lab’s role becomes even more important—bridging technology with real-world execution and quality control.

They also explore a bigger shift happening right now: t...


DentalBytes ep. 160 - Turning Operations into Profitability
02/14/2026

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Joined by Josh DeVries (CEO & Co-Founder, Intiveo) to unpack why “patient engagement” has become commoditized—and why the real win in 2026 is designing the full patient experience: acquisition, engagement/loyalty, and appointment completion. 


We break down the execution gap inside practices, how to spot bottlenecks that quietly kill production, why Josh’s concept of “micro-agreements” reduces friction, and what it really takes to get patients to show up prepared (hint: it’s more touchpoints than you think). We also get practical on what Intiveo is built for—automating, tailoring, and reporting on...


DentalBytes ep. 159 - Why Great Dentistry Starts with Better Communication
02/06/2026

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I sat down with Elise Poirier, a digital workflow specialist who’s lived on both sides of the fence—clinical dentistry, digital systems, and now helping bridge the gap between the practice and the lab. 

In this conversation, Elise breaks down:

 • Why new tech fails when training + workflow alignment aren’t built in (hello “expensive coat hanger” 🫠) 
 • Why labs aren’t “a checkpoint”… they’re a true partner in predictable outcomes 
 • And the big one: how we can run consultations in a way that builds trust, simplifies options, and creates a clear next step (instead...


DentalBytes ep 158 - Plug In or Fall Behind: Why AI Belongs in Your Practice
11/15/2025

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What happens when you bring tech-savvy vision, real-world insight, and a bit of butter chicken poutine into one episode?

You get Josh Muir.

From parenting to patient care, Josh and I dive deep into how AI is reshaping the dental industry—not in the future, but right now. Whether you’re a DSO, a solo doc, or just trying to keep your team on the same page, this episode is your call to adapt, evolve, and lead.

We talk:


⚡️AI-powered diagnostics
⚡️Patient education through tech
⚡️E...


DentalBytes ep. 157 - Digital Nomads & 3D Dentistry
11/10/2025

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This week on DentalBytes, Marc sits down with Seth Potter — dental technologist, educator, and global traveler redefining what it means to live and work in the digital age of dentistry.

From missionary roots and analog wax-ups to AI-driven design and 3D printing, Seth’s journey shows how passion and purpose can shape both career and lifestyle. 🌎💻

They dive into:
• The rise of digital workflows and AI-powered design
• How 3D printing is transforming patient care and lab collaboration
• Why embracing technology doesn’t replace human connection — it enhances it

Whether...


DentalBytes ep. 156 From Burnout to Boss: Leadership, Culture & Finding Purpose in Dentistry
11/03/2025

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Thanks so much for watching and being part of the Dentist on Demand community—your support means everything. If you enjoyed this episode, make sure to follow us on social and share it with a friend or colleague who’d get value from it. We’ve got more real-world dental marketing and practice growth insights coming your way, so stay tuned—and we’ll see you in the next one.

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DentalBytes ep. 155 The Unfiltered Truth About Dentistry, Business, and Grit - Howard Farran
10/28/2025

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In this landmark episode, Marc Wagner sits down with the legendary Dr. Howard Farran, founder of DentalTown, renowned dentist, speaker, entrepreneur, and unapologetically candid voice in the dental industry. If you’ve ever wanted to hear the raw, unfiltered truth about what it really takes to thrive in dentistry — not just clinically but financially, mentally, and spiritually — this is the episode to lock into.

Dr. Farran brings fire and wisdom to every minute of the conversation, covering everything from the psychology of fear and survival, to burnout, to the difference between dentists who ma...


DentalBytes ep. 154 - The 11 Ways to Exit Dentistry
10/22/2025

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This one spans the globe — literally. Craig joined me from the future (Australia!) for a deep dive into one of the most overlooked (yet critical) conversations in dentistry: exit planning.

With 25 years in M&A and a clear mission to help dentists build businesses worth buying, Craig lays out:

✅ The 11 ways to exit your practice (you probably only know 2)
✅ How to turn admin chaos into backend structure
✅ Why internal staff ownership can be a game-changer
✅ And how AI, automation, and even rollups are transforming dentistry — globally

Oh — and...


DentalBytes ep. 153 "Wayne Rees: Saving Lives with VELscope"
10/14/2025

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In this powerful and purpose-driven episode, host Marc Wagner welcomes Wayne Rees, a long-time innovator in dental imaging and the driving force behind the VELscope oral cancer screening system. With over 35,000 units in operation globally, VELscope is transforming how dental practices detect early signs of oral cancer, dysplasia, bacterial load, periodontal disease, and even signs of sleep apnea—using a safe, blue light fluorescence system.

Wayne shares how his journey began over 35 years ago in imaging technology, leading to his current mission: helping clinicians catch disease early and save lives. From partnering wi...


DentalBytes ep. 152 “Wealth, Wellness, and the Future of Financial Planning”
09/08/2025

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In this episode, veteran guest Jim Doyle CFP, TEP, RRC, CLU, CIWM from IG Wealth Management returns to DentalBytes for his third appearance—and it’s a timely one. With interest rates climbing, inflation nibbling away at confidence, and many dentists juggling both personal and professional chaos, Jim brings a calming and practical voice to the conversation.

From defining real wealth (hint: it’s more than just a number) to avoiding FOMO in investment decisions, this candid discussion explores:

✅ The psychological side of financial planning
✅ Why “rules of thumb” can be risky f...


DentalBytes ep. 151 “Orthodontics, Digital Workflows & Beating Burnout"
08/26/2025

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We’re joined by the brilliant Dr. Lovedeep Randhawa — dentist, educator, and lifelong learner — for a powerful conversation on the future of dentistry.

From Invisalign treatment planning to minimally invasive veneers, Dr. Randhawa shares why orthodontics is essential to great general dentistry and how digital tools like Itero & Lumina are transforming patient care.

🎙️ What you’ll hear in this episode:

✔️ Why malocclusion is rising in today’s patients
✔️ When wisdom teeth really need to come out
✔️ The art of minimally invasive dentistry
✔️ How digital workflows boost case acceptance
✔️ Dr...


DentalBytes ep. 150 - From Chaos to Clarity: "Find your Zone of Genius with Nish Sampath”
08/11/2025

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“We’re doing too much—and not enough of the right things.”

In this episode of DentalBytes, I sit down with Nish Sampath—a fractional COO and business builder with a surgical mindset for strategy, structure, and scaling.

We get into:
🧠 Why most business problems are people problems
🛠️ How to simplify without sacrificing performance
💸 Why financial clarity is often the most neglected pillar
⚙️ How AI isn’t replacing us—it’s freeing us
🫂 Why community matters more than ever

Whether you’re scaling fast or stuck in the weeds, this one...


DentalBytes ep. 149 “From Hustle to Harmony” The London Hygienist’s Journey
08/06/2025

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Be Okay with Not Okay: The Lost Art of Being Human

You ever have one of those days where your brain’s running diagnostics, but all it returns is: “System Overwhelmed – Try Snacks or Existential Reflection”?

Yeah. Same.

In a world obsessed with optimization, perfection, and productivity, sometimes the most rebellious thing you can do is… absolutely nothing. Or better yet—feel something.

Here’s the truth:

✨ Some days, you’re not supposed to “crush it.”

✨ Some days, the win is brushing your teeth and sending o...


DentalBytes ep. 148 Built on Purpose: “A Dentist’s Journey from Vision to Reality”
07/13/2025

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“I didn’t build this for patients first—I built it for the team I want to grow with.” — Dr. Nicole Robbins

Dr. Nicole Robbins joins us this week with a raw, honest look at what it really takes to start your own dental practice.

🚧 Construction delays.
🤯 Adrenaline-fueled sleepless nights.
❤️ A vision rooted in purpose, not profit.

Nicole opens up about embracing the unknown, prioritizing quality over quantity, and building a space where both patients and future team members feel truly seen.

✨ This one’s for anyone starting so...


Dental Bytes ep. 147 - The $300,000 Oversight: What Most Dentists Miss Before Selling
07/06/2025

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🚨 Are you leaving hundreds of thousands on the table in your practice?

In this week’s episode of DentalBytes, Marc sits down with Mike and Danielle from PPS—the dental brokerage and consulting duo sounding the alarm on what most dentists don’t know before selling.

They break down:

🦷 The $300K hygiene gap

📉 The truth behind inflated patient numbers

📊 Why 95% of dentists are “flying blind” with no KPIs

💰 And how the $1,500 Preliminary Practice Assessment could be your biggest ROI this yea...


DentalBytes ep. 146 “From Personal Loss to Professional Purpose”
06/28/2025

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In this deeply personal and powerful episode, Marc reconnects with Matt Bracegirdle from CareCru for a raw, unscripted conversation about the emotional toll of 2025—and how we show up for others while holding ourselves together.

Matt shares heartbreaking and courageous stories, including the recent, sudden loss of his father-in-law and the profound ways it’s impacted his family, his work, and his sense of self. From unexpected grief to professional resilience, this episode is a testament to the power of authenticity, emotional intelligence, and reflection.

They also explore:


...


DentalBytes ep. 145 "The Art of Simplicity and Specialty" with Dr. Gordon Chee
06/14/2025

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🎙️ DentalBytes Podcast: The Art of Simplicity and Specialty with Dr. Gordon Chee

In this episode of DentalBytes, Marc Wagner sits down with Dr. Gordon Chee—Calgary-based cosmetic dentist, educator, and photography aficionado—to dive into the power of niche branding, intentional practice design, and mastering esthetic dentistry.

From humble beginnings to becoming one of Canada’s most respected names in smile makeovers, Dr. Chee shares:


•His journey to building a boutique, 100% esthetic-focused practice


•How photography became both a passion and cornerstone of clinical excellence


•Behi...


DentalBytes ep. 144 - "Enhancing Patient Care Through 3D Printing"
06/07/2025

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In this episode, I sit down with Dr. Jordan Sanders of Knox Mountain Dentistry in Kelowna to talk about the power of integrating 3D printing into modern clinical workflows.

Jordan shares how this technology has transformed his practice—allowing for faster turnarounds, better precision, and a more elevated patient experience. From same-day applications to diagnostic precision, we explore how 3D printing is no longer the future—it’s the now.

We also touch on Jordan’s own personal journey, his passion for technology, and how inno...


DentalBytes ep 143 - From Firefighting to Leadership: “Redefining Practice Management”
05/24/2025

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This episode hit a nerve—in the best way.

Stephanie Richardson joins me on Dental Bytes to talk about the transformation that happens when you stop managing your practice and start leading it.

We dig into:
✅ The difference between “putting out fires” and building real systems
✅ The importance of a Director of Operations in growing dental practices
✅ Hiring hacks that actually work (including her brilliant group interview method)
✅ How metrics, culture, and hospitality drive real profitability
✅ Why every hygienist needs to understand their value
✅ And how stepping o...


DentalBytes ep. 142 Confidence, Balance & Branding: "The Honest Truth About Dentistry with Dr. Robbert Ritter”
05/17/2025

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This conversation with Dr. Robbert Ritter hit different.

From clinical excellence to mental resilience, Dr. Ritter brings decades of hard-earned wisdom — and shares it all with open arms. We dive deep into the realities of dentistry:

• What it takes to build a trusted brand

• Why burnout is real (and how to protect your health first)

• The power of mentorship and honest community

• Why private practice still thrives — if you’re willing to stand out

• How The Protocol course was born and what it really delive...


DentalBytes ep. 141 - “Building Trust and Awareness Through Video: A Strategy for Long-Term Practice Growth”
05/07/2025

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🎙️ New Solo Episode: “Building Trust and Awareness Through Video: A Strategy for Long-Term Practice Growth”

In this special solo episode of Dental Bytes, I take a deep dive into the one tool I believe every modern dental practice should be using—video.

For years, I’ve worked alongside dentists, specialists, and dental brands to help them craft authentic video content that doesn’t just “look good”—it builds trust, creates brand awareness, and drives long-term growth.

💡 In this episode, I unpack:
✅ Why video builds trust before a patient even steps into yo...


DentalBytes ep. 140 - Building Excellence in Dentistry: "A Conversation with Dr. Faraj Edher”
04/26/2025

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This week on Dental Bytes, I had the pleasure of sitting down with Dr. Faraj Edher, a prosthodontist, educator, and founder of Transcend Specialized Dentistry—and this episode was extra special because we recorded it right in his practice!


Walking into his space, you can immediately see the passion and precision that define his approach to dentistry. His commitment to uncompromising quality, innovation, and building a strong dental community is truly shaping the future of the profession.

...


DentalBytes ep. 139 “Simplifying Compliance in Dentistry: Why It Matters with Dr. Derek Nordstrom”
04/19/2025

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Compliance may not be the most exciting topic in dentistry, but it’s one of the most important. If you’re a practice owner, keeping up with ever-changing regulations can be overwhelming—but what if there was a simpler way to stay compliant and protect your business?


In this episode of Dental Bytes, I sit down with Dr. Derek Nordstrom, founder of Toothy, to break down why compliance is crucial for dental offices and how his platform is hel...


DentalBytes ep. 138 “The Entrepreneurial Grind: Sales, Marketing & Keeping It Real with Tyler McClendon”
04/05/2025

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This episode has been a long time coming—a year in the making, actually. My good friend and longtime partner in crime, Tyler McClendon, went on a sabbatical, traveled the world of dentistry, and now—he’s back. And we had one of the most raw, unfiltered conversations yet.


💡 What We Discuss:

✅ The reality of sales & marketing in today’s world—what works, what doesn’t, and why authenticity wins

✅ The human side of business—why st...


DentalBytes ep. 137 "Mastering Social Media & Branding: The New Era of Dental Marketing"
03/29/2025

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The game has changed—dentists and dental practices are no longer just about clinical care, but also about building an authentic online presence.

In this episode of Dental Bytes, I sit down with Brittany Kuntz, a social media and branding expert, to dive deep into the world of digital marketing, content creation, and what really works in today’s fast-moving social landscape.

💡 What We Discuss:
✅ Why authenticity matters more than ever in digital marketing
✅ How to build a str...


DentalBytes ep. 136 "Entrepreneurship Unfiltered: A Solo Episode on the Hustle, Failures & Wins"
03/22/2025

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This one’s different. No guest. No script. Just Marc, a mic, and real talk.

After two guests had to reschedule, Marc decided to do something he's been thinking about for a while—a solo episode on entrepreneurship. If you’ve ever built something from the ground up, you know how tough it can be. The highs, the lows, the “WTF am I doing?” moments.

💡Covered in this episode:


✅ The hard truths about being an entrepreneur
✅ Learning from failure<...


DentalBytes ep. 135 - “Beyond the Single Tooth: Elevating Patient Care with Dr. Paresh Shah”
03/15/2025

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This week on Dental Bytes, I had the pleasure of sitting down with Dr. Paresh Shah, an accomplished dentist, educator, and author of Beyond the Single Tooth. Dr. Shah is redefining how dentists approach comprehensive patient care—moving beyond single-tooth dentistry to whole-mouth diagnosis, long-term treatment planning, and patient collaboration.


💡 What We Discuss:

✅ The importance of comprehensive dentistry for long-term patient success

✅ Why mentorship and continuous learning are key for growth

✅ How to e...


DentalBytes ep. 134 "Inside the Pacific Dental Conference: Growth, Innovation & Community" - Dr. Bruce Ward
03/01/2025

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Title: "Inside the Pacific Dental Conference: Growth, Innovation & Community"

🎙️ New Episode Alert!

The Pacific Dental Conference (PDC) is one of the biggest dental events in North America, bringing together thousands of professionals for education, networking, and innovation.

For this episode of Dental Bytes, I had the pleasure of sitting down with Dr. Bruce Ward, Chairman of the PDC, to discuss how the conference has evolved into Canada’s largest dental meeting and what it takes t...


DentalBytes ep. 133 "Redefining Success: Leadership, Balance & the Future of Dentistry" - Dr. Jan Jaffer
02/22/2025

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Dentistry isn’t just about clinical skills—it’s about leadership, growth, and building a practice that thrives without burnout.

On this episode of Dental Bytes, I had an amazing conversation with Dr. Jan Jaffer, Chief Visionary Officer at TREC Dental, about how he’s reshaping what success in dentistry looks like. With 17 offices and over 240 team members, Dr. Jaffer has built a practice model that prioritizes culture, leadership, and patient-centered care—all while maintaining balance in his personal and professional life.

💡 ...


DentalBytes ep. 132 "Leading with Purpose: The Future of Dentistry & Patient-Centered Care" - Dr Sadaf Fazel
02/15/2025

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This week on Dental Bytes, we welcome Dr. Sadaf Fazel, a top Invisalign provider, speaker, and entrepreneur, to explore the future of dentistry, patient care, and leadership.

Dr. Fazel has built a thriving practice, balancing patient-first care, education, and cutting-edge technology. From mastering systems and AI-driven workflows to empowering her team, she’s redefining what modern dentistry looks like.

💡 What We Discuss:
✅ How to build a practice that runs efficiently (without burnout)
✅ The power of leadershi...


DentalBytes ep. 131 "Balancing Dentistry & Mental Health: Avoiding Burnout in the Modern Practice" - Dr. Kyle Stanley
02/08/2025

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Dentists give everything to their profession—but what happens when they give nothing to themselves?

On this episode of Dental Bytes, I sit down with Dr. Kyle Stanley to dive deep into the reality of burnout, mental health struggles, and the importance of setting boundaries in dentistry. With years of experience in clinical practice, AI innovation, and dental education, Dr. Stanley shares his insights on how dentists can protect their mental well-being while still thriving in their careers.

💡 What We Discuss:
✅ Why bur...


DentalBytes ep. 130 "The Power of Storytelling: Building Trust in a Digital World"
02/01/2025

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This week on Dental Bytes, we’re excited to welcome Rishi Sharma, a creative entrepreneur with a passion for marketing, storytelling, and helping businesses thrive in the digital age.

💡 Episode Highlights:
✅ The art of building genuine connections through authentic storytelling
✅ How technology and social platforms are reshaping business strategies
✅ The importance of content, consistency, and relatability in marketing
✅ Lessons learned from failures and successes

Whether you're a business owner looking to stand out or someone who values the impact of meaningful co...


DentalBytes ep. 129 "Standing Out in Dentistry: Personalizing Patient Care" - Dr. Brian Baliwas
01/25/2025

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Get ready for Episode 128 of Dental Bytes - "Standing Out in Dentistry: Personalizing Patient Care", coming to you this Friday, January 24th, at 7 PM PT!


We're thrilled to welcome Dr. Brian Baliwas DDS, a standout dentist in San Francisco, to discuss how he's redefining patient care in a city brimming with dental practices. From his focus on personalized, prevention-based dentistry to creating a transparent and educational patient experience, Dr. Baliwas is changing the game.


💡 In this episode, we dive into:

✅ Strat...


DentalBytes ep. 128 "Setting Realistic Goals"
01/18/2025

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In Episode 126, we're kicking off 2025 with an incredible conversation about Setting Realistic Goals. Our special guest, Matt Bracegirdle, is here to share insights from his journey as a fitness enthusiast and former podcaster. Whether you're aiming to improve consistency, tackle New Year’s resolutions, or simply get back on track, this episode is packed with practical tips and motivation to help you succeed.


💡 Highlights include:

✅ How to set realistic and achievable goals

✅ The importance of consistency over perfection

✅ Building healthy routines that last<...


DentalBytes ep. 127 "Unlocking Orthodontic Growth Education"
10/21/2024

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Join us as we dive deep into the world of dental innovation with Chris Seetoo from Clearly Aligned! 🚀 From exploring the growth of orthodontics in general practice to discussing the future of dental education, this episode is packed with insights for every dental professional. 🦷✨

In this episode, we cover:

The secrets behind running a successful dental course 🏫

How Clearly Aligned is changing the game in orthodontics 🦷

The importance of mentorship and ongoing support for dentists 🤝
The latest on orthodontic education and technology like Invisalign and clear aligners 📈<...


DentalBytes ep. 126 "Orthodontics, Imaging, and the Art of Balance"
08/23/2024

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In this episode of Dental Bytes, host Marc Wagner sits down with Dr. Michael Layton, a local BC dentist making waves with his innovative approach to orthodontics and dental imaging. From family life and work-life balance to the intricacies of advanced orthodontic techniques, Dr. Layton shares insights into how he manages to excel in both his professional and personal life. Tune in for a conversation that covers everything from the latest in dental technology to the importance of quality time with loved ones.

Support the show

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Dentalbytes ep. 125 “Functional Full Arch Dentistry”
07/27/2024

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Dentalbytes Ep. 125 “Functional Full Arch Dentistry”

In this episode, we pack the studio with dental experts to discuss functional full arch dentistry. 

Joining us:

Dr. Edmund Liem from Vancouver TMJ & Sleep Therapy, with 45 years experience. 

Dr. Dennis Marangos from Yorkville TMJ Center, with 37 years experience.

David Neuber  RDT veteran RDT, Ocean Ceramics, with 44 years experience.

James Neuber veteran RDT, Ocean Ceramics, with 32 years experience.

These four minds behind DENTA4 bring over 150 years of combined experience and thousands of successful full arch ca...


Dentalbytes ep. 124 "Textbook Modern Practice" JVR Dental, Langley BC.
06/28/2024

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Marc is joined by JVR Dental Langley’s dynamic husband-and-wife team, Dr. Leana Lundt and Mauritz Lundt. Adding to the charm, their adorable mini special guest, Arilyn Lundt, will be helping with the controls!

In this episode, we delve into what it takes for a modern practice to thrive. It's all about balancing front-end systems and operations with back-end clinical expertise, all while integrating modern technology to achieve the perfect equilibrium. Leana and Mauritz have mastered this dance and continue to grow a beautiful family alongside their successful practice

Leana Lu...


DentalBytes ep. 123 "The Future of Dentistry: Automating Workflows with AI"
06/08/2024

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Discover how AI is revolutionizing the dental industry! Brittany and Marc discuss groundbreaking innovations like AI-driven x-ray analysis, automated treatment planning, and even blockchain payments. This episode is packed with insights on how these technologies can streamline operations and improve patient outcomes.

🌟 Guest Speaker: Brittany Encina, Founder of "Owner Dentist" - Professional dental strategic advisory helping you grow your team and practice, with the philosophy of streamlining your operations to improve your patient outcomes. Solo and group management. General and Specialty dental practices.

🗨️ Sneak Peek of the Discussion:

Marc T...