Dentist on Demand - DentalBytes
Our show is your ticket to discovering the cutting-edge innovations, breakthrough techniques, and transformative technologies that are redefining the very essence of dentistry. With the expertise and passion of our dental expert guests, including dentists, dental hygienists, orthodontists, dental technicians, oral surgeons, dental educators, and more, we'll unravel the intricacies of this vital healthcare field, shedding light on the latest trends and developments that are shaping the future of dental care.Explore the fascinating stories of these dental professionals who are at the forefront of this ever-changing field. Their experiences, challenges, and triumphs provide a unique glimpse into the dedication...
DentalBytes ep. 162 PDC Season Innovation, Education, and Whatâs New for 2026
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Itâs PDC seasonâand time is flying. In this quick, last-minute catch-up, Iâm joined by Dr. Bruce Ward, President of the Canadian Dental Association, and a longtime leader within the Pacific Dental Conference organizing community.Â
We start with what Dr. Ward has been seeing on the national stage, including recent collaboration with dental association leadership from the U.S. and Mexico, and how Canadaâs Dental Care Plan is being viewed internationally.Â
Then we dive into the heart of it: PDCâwhy it remains such a uniquely balanced conference w...
DentalBytes ep. 161 - Streamlining the Lab, Raising the Standard of Care
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Robert Hawkins from Aurum Group for a practical look at why the lab remains one of the most crucial pieces of modern dentistryâand how Aurum is evolving to meet the future.
Marc and Robert unpack how the lab is more than âfabricationâ: itâs a clinical partner that impacts case planning, predictability, esthetics, materials selection, turnaround, and the final patient experience. As dentistry becomes more digital, the labâs role becomes even more importantâbridging technology with real-world execution and quality control.
They also explore a bigger shift happening right now: t...
DentalBytes ep. 160 - Turning Operations into Profitability
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Joined by Josh DeVries (CEO & Co-Founder, Intiveo) to unpack why âpatient engagementâ has become commoditizedâand why the real win in 2026 is designing the full patient experience: acquisition, engagement/loyalty, and appointment completion.Â
We break down the execution gap inside practices, how to spot bottlenecks that quietly kill production, why Joshâs concept of âmicro-agreementsâ reduces friction, and what it really takes to get patients to show up prepared (hint: itâs more touchpoints than you think). We also get practical on what Intiveo is built forâautomating, tailoring, and reporting on...
DentalBytes ep. 159 - Why Great Dentistry Starts with Better Communication
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I sat down with Elise Poirier, a digital workflow specialist whoâs lived on both sides of the fenceâclinical dentistry, digital systems, and now helping bridge the gap between the practice and the lab. ďżź
In this conversation, Elise breaks down:
 ⢠Why new tech fails when training + workflow alignment arenât built in (hello âexpensive coat hangerâ đŤ ) ďżź
 ⢠Why labs arenât âa checkpointâ⌠theyâre a true partner in predictable outcomes ďżź
 ⢠And the big one: how we can run consultations in a way that builds trust, simplifies options, and creates a clear next step (instead...
DentalBytes ep 158 - Plug In or Fall Behind: Why AI Belongs in Your Practice
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What happens when you bring tech-savvy vision, real-world insight, and a bit of butter chicken poutine into one episode?
You get Josh Muir.
From parenting to patient care, Josh and I dive deep into how AI is reshaping the dental industryânot in the future, but right now. Whether youâre a DSO, a solo doc, or just trying to keep your team on the same page, this episode is your call to adapt, evolve, and lead.
We talk:
âĄď¸AI-powered diagnostics
âĄď¸Patient education through tech
âĄď¸E...
DentalBytes ep. 157 - Digital Nomads & 3D Dentistry
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This week on DentalBytes, Marc sits down with Seth Potter â dental technologist, educator, and global traveler redefining what it means to live and work in the digital age of dentistry.
From missionary roots and analog wax-ups to AI-driven design and 3D printing, Sethâs journey shows how passion and purpose can shape both career and lifestyle. đđť
They dive into:
⢠The rise of digital workflows and AI-powered design
⢠How 3D printing is transforming patient care and lab collaboration
⢠Why embracing technology doesnât replace human connection â it enhances it
Whether...
DentalBytes ep. 156 From Burnout to Boss: Leadership, Culture & Finding Purpose in Dentistry
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Thanks so much for watching and being part of the Dentist on Demand communityâyour support means everything. If you enjoyed this episode, make sure to follow us on social and share it with a friend or colleague whoâd get value from it. Weâve got more real-world dental marketing and practice growth insights coming your way, so stay tunedâand weâll see you in the next one.
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In this landmark episode, Marc Wagner sits down with the legendary Dr. Howard Farran, founder of DentalTown, renowned dentist, speaker, entrepreneur, and unapologetically candid voice in the dental industry. If youâve ever wanted to hear the raw, unfiltered truth about what it really takes to thrive in dentistry â not just clinically but financially, mentally, and spiritually â this is the episode to lock into.
Dr. Farran brings fire and wisdom to every minute of the conversation, covering everything from the psychology of fear and survival, to burnout, to the difference between dentists who ma...
DentalBytes ep. 154 - The 11 Ways to Exit Dentistry
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This one spans the globe â literally. Craig joined me from the future (Australia!) for a deep dive into one of the most overlooked (yet critical) conversations in dentistry: exit planning.
With 25 years in M&A and a clear mission to help dentists build businesses worth buying, Craig lays out:
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The 11 ways to exit your practice (you probably only know 2)
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How to turn admin chaos into backend structure
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Why internal staff ownership can be a game-changer
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And how AI, automation, and even rollups are transforming dentistry â globally
Oh â and...
DentalBytes ep. 153 "Wayne Rees: Saving Lives with VELscope"
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In this powerful and purpose-driven episode, host Marc Wagner welcomes Wayne Rees, a long-time innovator in dental imaging and the driving force behind the VELscope oral cancer screening system. With over 35,000 units in operation globally, VELscope is transforming how dental practices detect early signs of oral cancer, dysplasia, bacterial load, periodontal disease, and even signs of sleep apneaâusing a safe, blue light fluorescence system.
Wayne shares how his journey began over 35 years ago in imaging technology, leading to his current mission: helping clinicians catch disease early and save lives. From partnering wi...
DentalBytes ep. 152 âWealth, Wellness, and the Future of Financial Planningâ
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In this episode, veteran guest Jim Doyle CFP, TEP, RRC, CLU, CIWM from IG Wealth Management returns to DentalBytes for his third appearanceâand itâs a timely one. With interest rates climbing, inflation nibbling away at confidence, and many dentists juggling both personal and professional chaos, Jim brings a calming and practical voice to the conversation.
From defining real wealth (hint: itâs more than just a number) to avoiding FOMO in investment decisions, this candid discussion explores:
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The psychological side of financial planning
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Why ârules of thumbâ can be risky f...
DentalBytes ep. 151 âOrthodontics, Digital Workflows & Beating Burnout"
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Weâre joined by the brilliant Dr. Lovedeep Randhawa â dentist, educator, and lifelong learner â for a powerful conversation on the future of dentistry.
From Invisalign treatment planning to minimally invasive veneers, Dr. Randhawa shares why orthodontics is essential to great general dentistry and how digital tools like Itero & Lumina are transforming patient care.
đď¸ What youâll hear in this episode:
âď¸ Why malocclusion is rising in todayâs patients
âď¸ When wisdom teeth really need to come out
âď¸ The art of minimally invasive dentistry
âď¸ How digital workflows boost case acceptance
âď¸ Dr...
DentalBytes ep. 150 - From Chaos to Clarity: "Find your Zone of Genius with Nish Sampathâ
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âWeâre doing too muchâand not enough of the right things.â
In this episode of DentalBytes, I sit down with Nish Sampathâa fractional COO and business builder with a surgical mindset for strategy, structure, and scaling.
We get into:
đ§ Why most business problems are people problems
đ ď¸ How to simplify without sacrificing performance
đ¸ Why financial clarity is often the most neglected pillar
âď¸ How AI isnât replacing usâitâs freeing us
đŤ Why community matters more than ever
Whether youâre scaling fast or stuck in the weeds, this one...
DentalBytes ep. 149 âFrom Hustle to Harmonyâ The London Hygienistâs Journey
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Be Okay with Not Okay: The Lost Art of Being Human
You ever have one of those days where your brainâs running diagnostics, but all it returns is: âSystem Overwhelmed â Try Snacks or Existential Reflectionâ?
Yeah. Same.
In a world obsessed with optimization, perfection, and productivity, sometimes the most rebellious thing you can do is⌠absolutely nothing. Or better yetâfeel something.
Hereâs the truth:
⨠Some days, youâre not supposed to âcrush it.â
⨠Some days, the win is brushing your teeth and sending o...
DentalBytes ep. 148 Built on Purpose: âA Dentistâs Journey from Vision to Realityâ
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âI didnât build this for patients firstâI built it for the team I want to grow with.â â Dr. Nicole Robbins
Dr. Nicole Robbins joins us this week with a raw, honest look at what it really takes to start your own dental practice.
đ§ Construction delays.
𤯠Adrenaline-fueled sleepless nights.
â¤ď¸ A vision rooted in purpose, not profit.
Nicole opens up about embracing the unknown, prioritizing quality over quantity, and building a space where both patients and future team members feel truly seen.
⨠This oneâs for anyone starting so...
Dental Bytes ep. 147 - The $300,000 Oversight: What Most Dentists Miss Before Selling
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đ¨ Are you leaving hundreds of thousands on the table in your practice?
In this weekâs episode of DentalBytes, Marc sits down with Mike and Danielle from PPSâthe dental brokerage and consulting duo sounding the alarm on what most dentists donât know before selling.
They break down:
𦷠The $300K hygiene gap
đ The truth behind inflated patient numbers
đ Why 95% of dentists are âflying blindâ with no KPIs
đ° And how the $1,500 Preliminary Practice Assessment could be your biggest ROI this yea...
DentalBytes ep. 146 âFrom Personal Loss to Professional Purposeâ
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In this deeply personal and powerful episode, Marc reconnects with Matt Bracegirdle from CareCru for a raw, unscripted conversation about the emotional toll of 2025âand how we show up for others while holding ourselves together.
Matt shares heartbreaking and courageous stories, including the recent, sudden loss of his father-in-law and the profound ways itâs impacted his family, his work, and his sense of self. From unexpected grief to professional resilience, this episode is a testament to the power of authenticity, emotional intelligence, and reflection.
They also explore:
...
DentalBytes ep. 145 "The Art of Simplicity and Specialty" with Dr. Gordon Chee
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đď¸ DentalBytes Podcast: The Art of Simplicity and Specialty with Dr. Gordon Chee
In this episode of DentalBytes, Marc Wagner sits down with Dr. Gordon CheeâCalgary-based cosmetic dentist, educator, and photography aficionadoâto dive into the power of niche branding, intentional practice design, and mastering esthetic dentistry.
From humble beginnings to becoming one of Canadaâs most respected names in smile makeovers, Dr. Chee shares:
â˘His journey to building a boutique, 100% esthetic-focused practice
â˘How photography became both a passion and cornerstone of clinical excellence
â˘Behi...
DentalBytes ep. 144 - "Enhancing Patient Care Through 3D Printing"
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In this episode, I sit down with Dr. Jordan Sanders of Knox Mountain Dentistry in Kelowna to talk about the power of integrating 3D printing into modern clinical workflows.
Jordan shares how this technology has transformed his practiceâallowing for faster turnarounds, better precision, and a more elevated patient experience. From same-day applications to diagnostic precision, we explore how 3D printing is no longer the futureâitâs the now.
We also touch on Jordanâs own personal journey, his passion for technology, and how inno...
DentalBytes ep 143 - From Firefighting to Leadership: âRedefining Practice Managementâ
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This episode hit a nerveâin the best way.
Stephanie Richardson joins me on Dental Bytes to talk about the transformation that happens when you stop managing your practice and start leading it.
We dig into:
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The difference between âputting out firesâ and building real systems
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The importance of a Director of Operations in growing dental practices
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Hiring hacks that actually work (including her brilliant group interview method)
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How metrics, culture, and hospitality drive real profitability
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Why every hygienist needs to understand their value
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And how stepping o...
DentalBytes ep. 142 Confidence, Balance & Branding: "The Honest Truth About Dentistry with Dr. Robbert Ritterâ
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This conversation with Dr. Robbert Ritter hit different.
From clinical excellence to mental resilience, Dr. Ritter brings decades of hard-earned wisdom â and shares it all with open arms. We dive deep into the realities of dentistry:
⢠What it takes to build a trusted brand
⢠Why burnout is real (and how to protect your health first)
⢠The power of mentorship and honest community
⢠Why private practice still thrives â if youâre willing to stand out
⢠How The Protocol course was born and what it really delive...
DentalBytes ep. 141 - âBuilding Trust and Awareness Through Video: A Strategy for Long-Term Practice Growthâ
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đď¸ New Solo Episode: âBuilding Trust and Awareness Through Video: A Strategy for Long-Term Practice Growthâ
In this special solo episode of Dental Bytes, I take a deep dive into the one tool I believe every modern dental practice should be usingâvideo.
For years, Iâve worked alongside dentists, specialists, and dental brands to help them craft authentic video content that doesnât just âlook goodââit builds trust, creates brand awareness, and drives long-term growth.
đĄ In this episode, I unpack:
â
Why video builds trust before a patient even steps into yo...
DentalBytes ep. 140 - Building Excellence in Dentistry: "A Conversation with Dr. Faraj Edherâ
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This week on Dental Bytes, I had the pleasure of sitting down with Dr. Faraj Edher, a prosthodontist, educator, and founder of Transcend Specialized Dentistryâand this episode was extra special because we recorded it right in his practice!
Walking into his space, you can immediately see the passion and precision that define his approach to dentistry. His commitment to uncompromising quality, innovation, and building a strong dental community is truly shaping the future of the profession.
...DentalBytes ep. 139 âSimplifying Compliance in Dentistry: Why It Matters with Dr. Derek Nordstromâ
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Compliance may not be the most exciting topic in dentistry, but itâs one of the most important. If youâre a practice owner, keeping up with ever-changing regulations can be overwhelmingâbut what if there was a simpler way to stay compliant and protect your business?
In this episode of Dental Bytes, I sit down with Dr. Derek Nordstrom, founder of Toothy, to break down why compliance is crucial for dental offices and how his platform is hel...
DentalBytes ep. 138 âThe Entrepreneurial Grind: Sales, Marketing & Keeping It Real with Tyler McClendonâ
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This episode has been a long time comingâa year in the making, actually. My good friend and longtime partner in crime, Tyler McClendon, went on a sabbatical, traveled the world of dentistry, and nowâheâs back. And we had one of the most raw, unfiltered conversations yet.
đĄ What We Discuss:
â The reality of sales & marketing in todayâs worldâwhat works, what doesnât, and why authenticity wins
â The human side of businessâwhy st...
DentalBytes ep. 137 "Mastering Social Media & Branding: The New Era of Dental Marketing"
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The game has changedâdentists and dental practices are no longer just about clinical care, but also about building an authentic online presence.
In this episode of Dental Bytes, I sit down with Brittany Kuntz, a social media and branding expert, to dive deep into the world of digital marketing, content creation, and what really works in todayâs fast-moving social landscape.
đĄ What We Discuss:
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Why authenticity matters more than ever in digital marketing
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How to build a str...
DentalBytes ep. 136 "Entrepreneurship Unfiltered: A Solo Episode on the Hustle, Failures & Wins"
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This oneâs different. No guest. No script. Just Marc, a mic, and real talk.
After two guests had to reschedule, Marc decided to do something he's been thinking about for a whileâa solo episode on entrepreneurship. If youâve ever built something from the ground up, you know how tough it can be. The highs, the lows, the âWTF am I doing?â moments.
đĄCovered in this episode:
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The hard truths about being an entrepreneur
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Learning from failure<...
DentalBytes ep. 135 - âBeyond the Single Tooth: Elevating Patient Care with Dr. Paresh Shahâ
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This week on Dental Bytes, I had the pleasure of sitting down with Dr. Paresh Shah, an accomplished dentist, educator, and author of Beyond the Single Tooth. Dr. Shah is redefining how dentists approach comprehensive patient careâmoving beyond single-tooth dentistry to whole-mouth diagnosis, long-term treatment planning, and patient collaboration.
đĄ What We Discuss:
â The importance of comprehensive dentistry for long-term patient success
â Why mentorship and continuous learning are key for growth
â How to e...
DentalBytes ep. 134 "Inside the Pacific Dental Conference: Growth, Innovation & Community" - Dr. Bruce Ward
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Title: "Inside the Pacific Dental Conference: Growth, Innovation & Community"
đď¸ New Episode Alert!
The Pacific Dental Conference (PDC) is one of the biggest dental events in North America, bringing together thousands of professionals for education, networking, and innovation.
For this episode of Dental Bytes, I had the pleasure of sitting down with Dr. Bruce Ward, Chairman of the PDC, to discuss how the conference has evolved into Canadaâs largest dental meeting and what it takes t...
DentalBytes ep. 133 "Redefining Success: Leadership, Balance & the Future of Dentistry" - Dr. Jan Jaffer
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Dentistry isnât just about clinical skillsâitâs about leadership, growth, and building a practice that thrives without burnout.
On this episode of Dental Bytes, I had an amazing conversation with Dr. Jan Jaffer, Chief Visionary Officer at TREC Dental, about how heâs reshaping what success in dentistry looks like. With 17 offices and over 240 team members, Dr. Jaffer has built a practice model that prioritizes culture, leadership, and patient-centered careâall while maintaining balance in his personal and professional life.
đĄ ...
DentalBytes ep. 132 "Leading with Purpose: The Future of Dentistry & Patient-Centered Care" - Dr Sadaf Fazel
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This week on Dental Bytes, we welcome Dr. Sadaf Fazel, a top Invisalign provider, speaker, and entrepreneur, to explore the future of dentistry, patient care, and leadership.
Dr. Fazel has built a thriving practice, balancing patient-first care, education, and cutting-edge technology. From mastering systems and AI-driven workflows to empowering her team, sheâs redefining what modern dentistry looks like.
đĄ What We Discuss:
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How to build a practice that runs efficiently (without burnout)
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The power of leadershi...
DentalBytes ep. 131 "Balancing Dentistry & Mental Health: Avoiding Burnout in the Modern Practice" - Dr. Kyle Stanley
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Dentists give everything to their professionâbut what happens when they give nothing to themselves?
On this episode of Dental Bytes, I sit down with Dr. Kyle Stanley to dive deep into the reality of burnout, mental health struggles, and the importance of setting boundaries in dentistry. With years of experience in clinical practice, AI innovation, and dental education, Dr. Stanley shares his insights on how dentists can protect their mental well-being while still thriving in their careers.
đĄ What We Discuss:
â
Why bur...
DentalBytes ep. 130 "The Power of Storytelling: Building Trust in a Digital World"
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This week on Dental Bytes, weâre excited to welcome Rishi Sharma, a creative entrepreneur with a passion for marketing, storytelling, and helping businesses thrive in the digital age.
đĄ Episode Highlights:
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The art of building genuine connections through authentic storytelling
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How technology and social platforms are reshaping business strategies
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The importance of content, consistency, and relatability in marketing
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Lessons learned from failures and successes
Whether you're a business owner looking to stand out or someone who values the impact of meaningful co...
DentalBytes ep. 129 "Standing Out in Dentistry: Personalizing Patient Care" - Dr. Brian Baliwas
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Get ready for Episode 128 of Dental Bytes - "Standing Out in Dentistry: Personalizing Patient Care", coming to you this Friday, January 24th, at 7 PM PT!
We're thrilled to welcome Dr. Brian Baliwas DDS, a standout dentist in San Francisco, to discuss how he's redefining patient care in a city brimming with dental practices. From his focus on personalized, prevention-based dentistry to creating a transparent and educational patient experience, Dr. Baliwas is changing the game.
đĄ In this episode, we dive into:
â Strat...
DentalBytes ep. 128 "Setting Realistic Goals"
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In Episode 126, we're kicking off 2025 with an incredible conversation about Setting Realistic Goals. Our special guest, Matt Bracegirdle, is here to share insights from his journey as a fitness enthusiast and former podcaster. Whether you're aiming to improve consistency, tackle New Yearâs resolutions, or simply get back on track, this episode is packed with practical tips and motivation to help you succeed.
đĄ Highlights include:
â How to set realistic and achievable goals
â The importance of consistency over perfection
â Building healthy routines that last<...
DentalBytes ep. 127 "Unlocking Orthodontic Growth Education"
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Join us as we dive deep into the world of dental innovation with Chris Seetoo from Clearly Aligned! đ From exploring the growth of orthodontics in general practice to discussing the future of dental education, this episode is packed with insights for every dental professional. đڎâ¨
In this episode, we cover:
The secrets behind running a successful dental course đŤ
How Clearly Aligned is changing the game in orthodontics đڎ
The importance of mentorship and ongoing support for dentists đ¤
The latest on orthodontic education and technology like Invisalign and clear aligners đ<...
DentalBytes ep. 126 "Orthodontics, Imaging, and the Art of Balance"
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In this episode of Dental Bytes, host Marc Wagner sits down with Dr. Michael Layton, a local BC dentist making waves with his innovative approach to orthodontics and dental imaging. From family life and work-life balance to the intricacies of advanced orthodontic techniques, Dr. Layton shares insights into how he manages to excel in both his professional and personal life. Tune in for a conversation that covers everything from the latest in dental technology to the importance of quality time with loved ones.
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Dentalbytes ep. 125 âFunctional Full Arch Dentistryâ
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Dentalbytes Ep. 125 âFunctional Full Arch Dentistryâ
In this episode, we pack the studio with dental experts to discuss functional full arch dentistry.Â
Joining us:
Dr. Edmund Liem from Vancouver TMJ & Sleep Therapy, with 45 years experience.Â
Dr. Dennis Marangos from Yorkville TMJ Center, with 37 years experience.
David Neuber RDT veteran RDT, Ocean Ceramics, with 44 years experience.
James Neuber veteran RDT, Ocean Ceramics, with 32 years experience.
These four minds behind DENTA4 bring over 150 years of combined experience and thousands of successful full arch ca...
Dentalbytes ep. 124 "Textbook Modern Practice" JVR Dental, Langley BC.
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Marc is joined by JVR Dental Langleyâs dynamic husband-and-wife team, Dr. Leana Lundt and Mauritz Lundt. Adding to the charm, their adorable mini special guest, Arilyn Lundt, will be helping with the controls!
In this episode, we delve into what it takes for a modern practice to thrive. It's all about balancing front-end systems and operations with back-end clinical expertise, all while integrating modern technology to achieve the perfect equilibrium. Leana and Mauritz have mastered this dance and continue to grow a beautiful family alongside their successful practice
Leana Lu...
DentalBytes ep. 123 "The Future of Dentistry: Automating Workflows with AI"
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Discover how AI is revolutionizing the dental industry! Brittany and Marc discuss groundbreaking innovations like AI-driven x-ray analysis, automated treatment planning, and even blockchain payments. This episode is packed with insights on how these technologies can streamline operations and improve patient outcomes.
đ Guest Speaker: Brittany Encina, Founder of "Owner Dentist" - Professional dental strategic advisory helping you grow your team and practice, with the philosophy of streamlining your operations to improve your patient outcomes. Solo and group management. General and Specialty dental practices.
đ¨ď¸ Sneak Peek of the Discussion:
Marc T...