Dentist on Demand - DentalBytes

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By: Dentist on Demand

Our show is your ticket to discovering the cutting-edge innovations, breakthrough techniques, and transformative technologies that are redefining the very essence of dentistry. With the expertise and passion of our dental expert guests, including dentists, dental hygienists, orthodontists, dental technicians, oral surgeons, dental educators, and more, we'll unravel the intricacies of this vital healthcare field, shedding light on the latest trends and developments that are shaping the future of dental care.Explore the fascinating stories of these dental professionals who are at the forefront of this ever-changing field. Their experiences, challenges, and triumphs provide a unique glimpse into the dedication...

DentalBytes ep. 167 - Avoiding Money Traps in Dentistry
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In this episode of DentalBytes, Marc Wagner sits down with Gurtej from White Coat Financial for a candid and practical conversation about the financial realities facing dentists today.


From younger dentists questioning whether clinic ownership is still the right path, to the rising pressure of debt, technology costs, lifestyle inflation, insurance decisions, and practice acquisition, this conversation cuts through the noise.


Gurtej shares why many dentists are rethinking the traditional “owner or bust” mindset, how financial peer pressure can lead...


DentalBytes ep. 166 - Clinical Intelligence, Human Connection, and the Next Era of Dentistry.
05/02/2026

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In this episode of DentalBytes, Marc Wagner sits down with Dr. Amreesh Khanna, a Calgary-based dentist, entrepreneur, educator, and founder involved in both Adept Dental Education and OraQ AI.


Dr. Khanna shares his journey from dental school at the University of Alberta, to a general practice residency in New York, to practice ownership in Calgary — including the major challenge of surviving the Calgary flood just one year into owning his first practice. That experience became a turning point, pushing him de...


DentalBytes Special: The Human Side of Dentistry’s Digital Future
04/29/2026

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In this special unnumbered episode of DentalBytes, Marc Wagner takes a step back to look at the bigger picture of where dentistry is heading.

After years of conversations with clinicians, educators, lab leaders, technology providers, entrepreneurs, and practice teams, one theme keeps coming through: dentistry is evolving quickly, but the heart of the industry is still human.

This episode explores the growing role of AI, digital workflows, diagnostic tools, lab innovation, patient education, mentorship, and collaboration — not as replacements for people, but as tools that can help dental professionals co...


DentalBytes ep. 166 - How AI & 3D Printing Are Reshaping Dentistry
04/04/2026

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In this episode of DentalBytes, Marc sits down with Daniel Karbouzian from SprintRay to talk about the fast-changing world of digital dentistry.  

They discuss:

AI and automation in everyday workflowsWhy 3D printing is becoming more practical for dental practicesCommon mistakes that slow down adoptionWhy intraoral scanning technique still mattersSprintRay’s workflow ecosystemThe future of night guards, dentures, surgical guides, crowns, inlays, onlays, and veneers      


If you’re interested in where dentistry is going next, this is a conversation worth a listen.

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DentalBytes ep. 165 Startup Mindset Meets Dentistry - Dr. Hussein Tawfik
03/28/2026

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(Missed upload!) 

What does dentistry look like on the other side of the planet?

This episode of Dental Bytes features a conversation that bridges continents and perspectives. From Cairo, Egypt, Dr. Tawfik joins me to explore what it means to build a career in dentistry through humility, honesty, and relentless drive.

We dive into:
🌍 The global realities of dentistry in Cairo vs Canada
🎓 His passion for prosthodontics and full-mouth rehab
đź’ˇ Launching a dental tech startup while still in school
🧠 The mindset required to push forward—...


DentalBytes ep 164 - Smile Mastery: Planning, Function & Transformational Dentistry
03/28/2026

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A great conversation on this episode of DentalBytes with James Neuber of Ocean Ceramics and Dr. Bradley Bishop, Certified Specialist in Prosthodontics at the Legato Centre in Kelowna, BC.

We discussed the foundations of successful smile cases — understanding patient expectations, planning for longevity, managing function, working closely with the lab, and why comprehensive dentistry is about so much more than esthetics alone.

One of the biggest takeaways: great outcomes begin with listening.

This episode also touches on the transformational side of dentistry — the impact a smile can have...


DentalBytes ep. 163 - Dentistry Is Still a People Business
03/14/2026

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In this solo episode of DentalBytes, Marc reflects on the journey of building the podcast, the lessons learned from years of conversations across the dental industry, and what really drives successful practices.


This episode explores why dentistry remains, above all, a people business — from the patient experience to the front desk, from trusted mentors to the teams and partners that help practices grow. Marc dives into the often-overlooked importance of front-end staff, the value of strong recall and review systems, and how the right te...


DentalBytes ep. 162 PDC Season Innovation, Education, and What’s New for 2026
03/05/2026

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It’s PDC season—and time is flying. In this quick, last-minute catch-up, I’m joined by Dr. Bruce Ward, President of the Canadian Dental Association, and a longtime leader within the Pacific Dental Conference organizing community. 

We start with what Dr. Ward has been seeing on the national stage, including recent collaboration with dental association leadership from the U.S. and Mexico, and how Canada’s Dental Care Plan is being viewed internationally. 

Then we dive into the heart of it: PDC—why it remains such a uniquely balanced con...


DentalBytes ep. 161 - Streamlining the Lab, Raising the Standard of Care
02/20/2026

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Robert Hawkins from Aurum Group for a practical look at why the lab remains one of the most crucial pieces of modern dentistry—and how Aurum is evolving to meet the future.

Marc and Robert unpack how the lab is more than “fabrication”: it’s a clinical partner that impacts case planning, predictability, esthetics, materials selection, turnaround, and the final patient experience. As dentistry becomes more digital, the lab’s role becomes even more important—bridging technology with real-world execution and quality control.

They also explore a bigger shift happening ri...


DentalBytes ep. 160 - Turning Operations into Profitability
02/14/2026

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Joined by Josh DeVries (CEO & Co-Founder, Intiveo) to unpack why “patient engagement” has become commoditized—and why the real win in 2026 is designing the full patient experience: acquisition, engagement/loyalty, and appointment completion. 


We break down the execution gap inside practices, how to spot bottlenecks that quietly kill production, why Josh’s concept of “micro-agreements” reduces friction, and what it really takes to get patients to show up prepared (hint: it’s more touchpoints than you think). We also get practical on what Intiveo is built for—automating, tailoring, and re...


DentalBytes ep. 159 - Why Great Dentistry Starts with Better Communication
02/06/2026

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I sat down with Elise Poirier, a digital workflow specialist who’s lived on both sides of the fence—clinical dentistry, digital systems, and now helping bridge the gap between the practice and the lab. 

In this conversation, Elise breaks down:

 • Why new tech fails when training + workflow alignment aren’t built in (hello “expensive coat hanger” 🫠) 
 • Why labs aren’t “a checkpoint”… they’re a true partner in predictable outcomes 
 • And the big one: how we can run consultations in a way that builds trust, simplifies options, and creates a clear next step...


DentalBytes ep 158 - Plug In or Fall Behind: Why AI Belongs in Your Practice
11/15/2025

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What happens when you bring tech-savvy vision, real-world insight, and a bit of butter chicken poutine into one episode?

You get Josh Muir.

From parenting to patient care, Josh and I dive deep into how AI is reshaping the dental industry—not in the future, but right now. Whether you’re a DSO, a solo doc, or just trying to keep your team on the same page, this episode is your call to adapt, evolve, and lead.

We talk:


⚡️AI-powered diagnostics
⚡️Patient education through tech...


DentalBytes ep. 157 - Digital Nomads & 3D Dentistry
11/10/2025

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This week on DentalBytes, Marc sits down with Seth Potter — dental technologist, educator, and global traveler redefining what it means to live and work in the digital age of dentistry.

From missionary roots and analog wax-ups to AI-driven design and 3D printing, Seth’s journey shows how passion and purpose can shape both career and lifestyle. 🌎💻

They dive into:
• The rise of digital workflows and AI-powered design
• How 3D printing is transforming patient care and lab collaboration
• Why embracing technology doesn’t replace human connection — it enhances it


DentalBytes ep. 156 From Burnout to Boss: Leadership, Culture & Finding Purpose in Dentistry
11/03/2025

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Thanks so much for watching and being part of the Dentist on Demand community—your support means everything. If you enjoyed this episode, make sure to follow us on social and share it with a friend or colleague who’d get value from it. We’ve got more real-world dental marketing and practice growth insights coming your way, so stay tuned—and we’ll see you in the next one.

Instagram: https://www.instagram.com/dentistondemand/Facebook: https://www.facebook.com/dentistondemand.ca/ LinkedIn...


DentalBytes ep. 155 The Unfiltered Truth About Dentistry, Business, and Grit - Howard Farran
10/28/2025

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In this landmark episode, Marc Wagner sits down with the legendary Dr. Howard Farran, founder of DentalTown, renowned dentist, speaker, entrepreneur, and unapologetically candid voice in the dental industry. If you’ve ever wanted to hear the raw, unfiltered truth about what it really takes to thrive in dentistry — not just clinically but financially, mentally, and spiritually — this is the episode to lock into.

Dr. Farran brings fire and wisdom to every minute of the conversation, covering everything from the psychology of fear and survival, to burnout, to the difference between dentis...


DentalBytes ep. 154 - The 11 Ways to Exit Dentistry
10/22/2025

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This one spans the globe — literally. Craig joined me from the future (Australia!) for a deep dive into one of the most overlooked (yet critical) conversations in dentistry: exit planning.

With 25 years in M&A and a clear mission to help dentists build businesses worth buying, Craig lays out:

âś… The 11 ways to exit your practice (you probably only know 2)
âś… How to turn admin chaos into backend structure
âś… Why internal staff ownership can be a game-changer
✅ And how AI, automation, and even rollups are transforming dentistry — globally

Oh...


DentalBytes ep. 153 "Wayne Rees: Saving Lives with VELscope"
10/14/2025

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In this powerful and purpose-driven episode, host Marc Wagner welcomes Wayne Rees, a long-time innovator in dental imaging and the driving force behind the VELscope oral cancer screening system. With over 35,000 units in operation globally, VELscope is transforming how dental practices detect early signs of oral cancer, dysplasia, bacterial load, periodontal disease, and even signs of sleep apnea—using a safe, blue light fluorescence system.

Wayne shares how his journey began over 35 years ago in imaging technology, leading to his current mission: helping clinicians catch disease early and save lives. From pa...


DentalBytes ep. 152 “Wealth, Wellness, and the Future of Financial Planning”
09/08/2025

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In this episode, veteran guest Jim Doyle CFP, TEP, RRC, CLU, CIWM from IG Wealth Management returns to DentalBytes for his third appearance—and it’s a timely one. With interest rates climbing, inflation nibbling away at confidence, and many dentists juggling both personal and professional chaos, Jim brings a calming and practical voice to the conversation.

From defining real wealth (hint: it’s more than just a number) to avoiding FOMO in investment decisions, this candid discussion explores:

âś… The psychological side of financial planning
✅ Why “rules of thumb” can b...


DentalBytes ep. 151 “Orthodontics, Digital Workflows & Beating Burnout"
08/26/2025

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We’re joined by the brilliant Dr. Lovedeep Randhawa — dentist, educator, and lifelong learner — for a powerful conversation on the future of dentistry.

From Invisalign treatment planning to minimally invasive veneers, Dr. Randhawa shares why orthodontics is essential to great general dentistry and how digital tools like Itero & Lumina are transforming patient care.

🎙️ What you’ll hear in this episode:

✔️ Why malocclusion is rising in today’s patients
✔️ When wisdom teeth really need to come out
✔️ The art of minimally invasive dentistry
✔️ How digital workflows boost case acceptance...


DentalBytes ep. 150 - From Chaos to Clarity: "Find your Zone of Genius with Nish Sampath”
08/11/2025

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“We’re doing too much—and not enough of the right things.”

In this episode of DentalBytes, I sit down with Nish Sampath—a fractional COO and business builder with a surgical mindset for strategy, structure, and scaling.

We get into:
đź§  Why most business problems are people problems
🛠️ How to simplify without sacrificing performance
đź’¸ Why financial clarity is often the most neglected pillar
⚙️ How AI isn’t replacing us—it’s freeing us
đź«‚ Why community matters more than ever

Whether you’re scaling fast or stuck in the weeds...


DentalBytes ep. 149 “From Hustle to Harmony” The London Hygienist’s Journey
08/06/2025

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Be Okay with Not Okay: The Lost Art of Being Human

You ever have one of those days where your brain’s running diagnostics, but all it returns is: “System Overwhelmed – Try Snacks or Existential Reflection”?

Yeah. Same.

In a world obsessed with optimization, perfection, and productivity, sometimes the most rebellious thing you can do is… absolutely nothing. Or better yet—feel something.

Here’s the truth:

✨ Some days, you’re not supposed to “crush it.”

✨ Some days, the win is brushing your teeth and...


DentalBytes ep. 148 Built on Purpose: “A Dentist’s Journey from Vision to Reality”
07/13/2025

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“I didn’t build this for patients first—I built it for the team I want to grow with.” — Dr. Nicole Robbins

Dr. Nicole Robbins joins us this week with a raw, honest look at what it really takes to start your own dental practice.

đźš§ Construction delays.
🤯 Adrenaline-fueled sleepless nights.
❤️ A vision rooted in purpose, not profit.

Nicole opens up about embracing the unknown, prioritizing quality over quantity, and building a space where both patients and future team members feel truly seen.

✨ This one’s for anyone start...


Dental Bytes ep. 147 - The $300,000 Oversight: What Most Dentists Miss Before Selling
07/06/2025

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🚨 Are you leaving hundreds of thousands on the table in your practice?

In this week’s episode of DentalBytes, Marc sits down with Mike and Danielle from PPS—the dental brokerage and consulting duo sounding the alarm on what most dentists don’t know before selling.

They break down:

🦷 The $300K hygiene gap

📉 The truth behind inflated patient numbers

📊 Why 95% of dentists are “flying blind” with no KPIs

đź’° And how the $1,500 Preliminary Practice Assessment could be your biggest ROI this...


DentalBytes ep. 146 “From Personal Loss to Professional Purpose”
06/28/2025

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In this deeply personal and powerful episode, Marc reconnects with Matt Bracegirdle from CareCru for a raw, unscripted conversation about the emotional toll of 2025—and how we show up for others while holding ourselves together.

Matt shares heartbreaking and courageous stories, including the recent, sudden loss of his father-in-law and the profound ways it’s impacted his family, his work, and his sense of self. From unexpected grief to professional resilience, this episode is a testament to the power of authenticity, emotional intelligence, and reflection.

They also explore:


DentalBytes ep. 145 "The Art of Simplicity and Specialty" with Dr. Gordon Chee
06/14/2025

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🎙️ DentalBytes Podcast: The Art of Simplicity and Specialty with Dr. Gordon Chee

In this episode of DentalBytes, Marc Wagner sits down with Dr. Gordon Chee—Calgary-based cosmetic dentist, educator, and photography aficionado—to dive into the power of niche branding, intentional practice design, and mastering esthetic dentistry.

From humble beginnings to becoming one of Canada’s most respected names in smile makeovers, Dr. Chee shares:


•His journey to building a boutique, 100% esthetic-focused practice


•How photography became both a passion and cornerstone of clinical excellence

<...


DentalBytes ep. 144 - "Enhancing Patient Care Through 3D Printing"
06/07/2025

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In this episode, I sit down with Dr. Jordan Sanders of Knox Mountain Dentistry in Kelowna to talk about the power of integrating 3D printing into modern clinical workflows.

Jordan shares how this technology has transformed his practice—allowing for faster turnarounds, better precision, and a more elevated patient experience. From same-day applications to diagnostic precision, we explore how 3D printing is no longer the future—it’s the now.

We also touch on Jordan’s own personal journey, his passion for technology, and how...


DentalBytes ep 143 - From Firefighting to Leadership: “Redefining Practice Management”
05/24/2025

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This episode hit a nerve—in the best way.

Stephanie Richardson joins me on Dental Bytes to talk about the transformation that happens when you stop managing your practice and start leading it.

We dig into:
✅ The difference between “putting out fires” and building real systems
âś… The importance of a Director of Operations in growing dental practices
âś… Hiring hacks that actually work (including her brilliant group interview method)
âś… How metrics, culture, and hospitality drive real profitability
âś… Why every hygienist needs to understand their value
âś… And how st...


DentalBytes ep. 142 Confidence, Balance & Branding: "The Honest Truth About Dentistry with Dr. Robbert Ritter”
05/17/2025

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This conversation with Dr. Robbert Ritter hit different.

From clinical excellence to mental resilience, Dr. Ritter brings decades of hard-earned wisdom — and shares it all with open arms. We dive deep into the realities of dentistry:

• What it takes to build a trusted brand

• Why burnout is real (and how to protect your health first)

• The power of mentorship and honest community

• Why private practice still thrives — if you’re willing to stand out

• How The Protocol course was born and what it really d...


DentalBytes ep. 141 - “Building Trust and Awareness Through Video: A Strategy for Long-Term Practice Growth”
05/07/2025

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🎙️ New Solo Episode: “Building Trust and Awareness Through Video: A Strategy for Long-Term Practice Growth”

In this special solo episode of Dental Bytes, I take a deep dive into the one tool I believe every modern dental practice should be using—video.

For years, I’ve worked alongside dentists, specialists, and dental brands to help them craft authentic video content that doesn’t just “look good”—it builds trust, creates brand awareness, and drives long-term growth.

đź’ˇ In this episode, I unpack:
âś… Why video builds trust before a patient even steps into...


DentalBytes ep. 140 - Building Excellence in Dentistry: "A Conversation with Dr. Faraj Edher”
04/26/2025

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This week on Dental Bytes, I had the pleasure of sitting down with Dr. Faraj Edher, a prosthodontist, educator, and founder of Transcend Specialized Dentistry—and this episode was extra special because we recorded it right in his practice!


Walking into his space, you can immediately see the passion and precision that define his approach to dentistry. His commitment to uncompromising quality, innovation, and building a strong dental community is truly shaping the future of the pr...


DentalBytes ep. 139 “Simplifying Compliance in Dentistry: Why It Matters with Dr. Derek Nordstrom”
04/19/2025

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Compliance may not be the most exciting topic in dentistry, but it’s one of the most important. If you’re a practice owner, keeping up with ever-changing regulations can be overwhelming—but what if there was a simpler way to stay compliant and protect your business?


In this episode of Dental Bytes, I sit down with Dr. Derek Nordstrom, founder of Toothy, to break down why compliance is crucial for dental offices and how his platfo...


DentalBytes ep. 138 “The Entrepreneurial Grind: Sales, Marketing & Keeping It Real with Tyler McClendon”
04/05/2025

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This episode has been a long time coming—a year in the making, actually. My good friend and longtime partner in crime, Tyler McClendon, went on a sabbatical, traveled the world of dentistry, and now—he’s back. And we had one of the most raw, unfiltered conversations yet.


đź’ˇ What We Discuss:

✅ The reality of sales & marketing in today’s world—what works, what doesn’t, and why authenticity wins

✅ The human side of business—why...


DentalBytes ep. 137 "Mastering Social Media & Branding: The New Era of Dental Marketing"
03/29/2025

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The game has changed—dentists and dental practices are no longer just about clinical care, but also about building an authentic online presence.

In this episode of Dental Bytes, I sit down with Brittany Kuntz, a social media and branding expert, to dive deep into the world of digital marketing, content creation, and what really works in today’s fast-moving social landscape.

đź’ˇ What We Discuss:
âś… Why authenticity matters more than ever in digital marketing
âś… How to build a...


DentalBytes ep. 136 "Entrepreneurship Unfiltered: A Solo Episode on the Hustle, Failures & Wins"
03/22/2025

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This one’s different. No guest. No script. Just Marc, a mic, and real talk.

After two guests had to reschedule, Marc decided to do something he's been thinking about for a while—a solo episode on entrepreneurship. If you’ve ever built something from the ground up, you know how tough it can be. The highs, the lows, the “WTF am I doing?” moments.

đź’ˇCovered in this episode:


âś… The hard truths about being an entrepreneur
âś… Learning from ...


DentalBytes ep. 135 - “Beyond the Single Tooth: Elevating Patient Care with Dr. Paresh Shah”
03/15/2025

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This week on Dental Bytes, I had the pleasure of sitting down with Dr. Paresh Shah, an accomplished dentist, educator, and author of Beyond the Single Tooth. Dr. Shah is redefining how dentists approach comprehensive patient care—moving beyond single-tooth dentistry to whole-mouth diagnosis, long-term treatment planning, and patient collaboration.


đź’ˇ What We Discuss:

âś… The importance of comprehensive dentistry for long-term patient success

âś… Why mentorship and continuous learning are key for growth

âś… How t...


DentalBytes ep. 134 "Inside the Pacific Dental Conference: Growth, Innovation & Community" - Dr. Bruce Ward
03/01/2025

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Title: "Inside the Pacific Dental Conference: Growth, Innovation & Community"

🎙️ New Episode Alert!

The Pacific Dental Conference (PDC) is one of the biggest dental events in North America, bringing together thousands of professionals for education, networking, and innovation.

For this episode of Dental Bytes, I had the pleasure of sitting down with Dr. Bruce Ward, Chairman of the PDC, to discuss how the conference has evolved into Canada’s largest dental meeting and what it take...


DentalBytes ep. 133 "Redefining Success: Leadership, Balance & the Future of Dentistry" - Dr. Jan Jaffer
02/22/2025

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Dentistry isn’t just about clinical skills—it’s about leadership, growth, and building a practice that thrives without burnout.

On this episode of Dental Bytes, I had an amazing conversation with Dr. Jan Jaffer, Chief Visionary Officer at TREC Dental, about how he’s reshaping what success in dentistry looks like. With 17 offices and over 240 team members, Dr. Jaffer has built a practice model that prioritizes culture, leadership, and patient-centered care—all while maintaining balance in his personal and professional life.

<...


DentalBytes ep. 132 "Leading with Purpose: The Future of Dentistry & Patient-Centered Care" - Dr Sadaf Fazel
02/15/2025

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This week on Dental Bytes, we welcome Dr. Sadaf Fazel, a top Invisalign provider, speaker, and entrepreneur, to explore the future of dentistry, patient care, and leadership.

Dr. Fazel has built a thriving practice, balancing patient-first care, education, and cutting-edge technology. From mastering systems and AI-driven workflows to empowering her team, she’s redefining what modern dentistry looks like.

đź’ˇ What We Discuss:
âś… How to build a practice that runs efficiently (without burnout)
âś… The power of leaders...


DentalBytes ep. 131 "Balancing Dentistry & Mental Health: Avoiding Burnout in the Modern Practice" - Dr. Kyle Stanley
02/08/2025

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Dentists give everything to their profession—but what happens when they give nothing to themselves?

On this episode of Dental Bytes, I sit down with Dr. Kyle Stanley to dive deep into the reality of burnout, mental health struggles, and the importance of setting boundaries in dentistry. With years of experience in clinical practice, AI innovation, and dental education, Dr. Stanley shares his insights on how dentists can protect their mental well-being while still thriving in their careers.

đź’ˇ What We Discuss:
âś…...


DentalBytes ep. 130 "The Power of Storytelling: Building Trust in a Digital World"
02/01/2025

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This week on Dental Bytes, we’re excited to welcome Rishi Sharma, a creative entrepreneur with a passion for marketing, storytelling, and helping businesses thrive in the digital age.

đź’ˇ Episode Highlights:
âś… The art of building genuine connections through authentic storytelling
âś… How technology and social platforms are reshaping business strategies
âś… The importance of content, consistency, and relatability in marketing
âś… Lessons learned from failures and successes

Whether you're a business owner looking to stand out or someone who values the impact of meaningful...