Let's Talk Supply Chain
My Name is Sarah Barnes-Humphrey and this is Let's Talk Supply Chain where I interview the top Supply Chain professionals in the industry. You will learn about best practices, changes in the industry and Hot Topics surrounding Supply Chain. Have a specific question you want answered? E-mail us at [email protected]
573: Making the Supply Chain Work as One, with Keller Logistics Group
Luke Rundquist of Keller logistics and La'Charles Lindsey of Campbell's share how trust, collaboration and integrated logistics bring supply chains together.
IN THIS EPISODE WE DISCUSS:[01.23] La'Charles Lindsey's role at The Campbell's Company, and an overview of the company and what it does.
"We're more than just soup!"
[02.23] An introduction to Luke Rundquist, his role, and his partnership with The Campbell's Company.
[02.58] The challenge The Campbell's Company aimed to address when first engaging Keller, how quickly the new partnership progressed, and why trust is at the heart of it all.
<...572: Built to Evolve: Rethinking Warehouse Management for Modern Operations, with Made4net
Amit Levy of Made4net explores what they do, creating smarter warehouse technology, scalable WMS, automation and preparing supply chains for the future.
IN THIS EPISODE WE DISCUSS:[02.44] Amit's career journey, the founding vision behind Made4net, and his continued passion for the supply chain industry.
"Supply chain is the core of our day-to-day. Any product that we buy or consume has some kind of supply chain behind it. So it's exciting to be part of technology that enables and improves the space."
[05.45] The market challenges Amit identified when founding Made4net in 2005...
571: Discover the Future of Intelligent Supply Chains, with Zebra Technologies
Wes Coleman & Matthew Fehrenbach of Zebra Technologies on automation, frontline workers, supply chain innovation & the future of intelligent operations.
IN THIS EPISODE WE DISCUSS:[02.32] An overview of Zebra Technologies today: who they are, what they do, and the challenges they help their customers solve.
"We're working every day to make businesses as smart and connected as the world we live in… Our goal is to give organizations enterprise asset intelligence. In a world of supply chain and retail complexity, we're helping our customers bridge the gap between high level strategy and daily frontline execution."
...
569: Four Eras of Freight Audit, Still Six Weeks Too Late, with Shipium
Kris Gosser & Tim Meester of Shipium explore the four eras of freight audit, AI startups, the control era, and how Always-On Audit impacts your bottom line.
IN THIS EPISODE WE DISCUSS:[02.39] Freight audit and pay's 120-year history, the problem it was originally created to solve, and why its fundamental approach has changed so little over time.
"Early on, it was about checking a bill against a tariff. Then, industry's got deregulated, things got more complicated, and the tools and processes got better – but the starting line never moved."
[05.46] The four eras of freight au...
568: Operationalizing AI in Planning: Go From Experimentation to ROI, with Anaplan
Scott Jennings of Anaplan talks about operationalizing AI in planning, eliminating latency tax, the shift to autonomous multi-agent systems, & your next steps.
IN THIS EPISODE WE DISCUSS:[02.52] Scott's role at Anaplan, what they do, and their ideal customer profile.
"If you're not collaborating, you're going to get stuck in siloes - and that's what we hear from companies time and time again. It's that ability to collaborate with your peers, and with all the different technology that's available, that determines success or failure."
[04.38] From use case selection and success criteria to cost, why – de...
567: People, Purpose, and Performance: Go Beyond Transportation, with Keller Logistics Group
Bryan Keller of Keller Logistics Group talks about what they do; preserving a family-business culture; & the challenges & innovations defining logistics.Â
IN THIS EPISODE WE DISCUSS:
[02.22] Bryan's journey in the Keller family business, from summer internships to CEO.
[07.07] Keller's near 50-year history, how and why the company was founded, and the biggest turning points that transformed Keller from a trucking company into a full logistics provider.
[11.47] An overview of Keller – who they are, what they do, and how they help their customers.
"I've looked at customer diversification, service diversification, geographic div...
565: Beyond Visibility: Turning Logistics Data Into Landed Cost Savings, with Gnosis Freight
Michael Rentz of Gnosis Freight talks about where organizations are quietly losing money & moving beyond visibility to turn logistics data into cost savings.
IN THIS EPISODE WE DISCUSS:[02.50] Why logistics technology is still treated as a cost center, rather than something that can directly improve margin, and how to make that shift.
"If you have the right teams, mindsets and technology partner, you can get to a point where it's not a cost center, it's a growth center."
[07.49] What changes when a supply chain leader starts looking at logistics data through a P...
564: Discover Why Peak Season Is A Margin-Making Event, Not An Ops Event, with Shipium
Geoff Tamman of Shipium & Dean Freson of ODW Logistics talk about reframing peak season as a margin question; simulation; network redesign; & demand surcharges.
IN THIS EPISODE WE DISCUSS:[03.08] Why peak planning conversations are almost always about capacity, labor, carrier commitments – but much less often about margins.
"It's an overlooked topic, until it's too late… A small rounding error in August is multiplied exponentially in December – that one penny becomes millions."
[05.25] People, systems, or carriers – the first thing that breaks on your worst peak day.
"Peak is a four letter word, but the real...
563: Go Beyond AI: Discover the Outcome Advantage, with FourKites
Matt Elenjickal of FourKites talks about AI: key roadblocks to keeping exec buy-in; focusing on outcomes, metrics & shifting from automation to execution.
IN THIS EPISODE WE DISCUSS:[02.52] The mindset shift needed in AI and new technology, and why the real question isn't "What can AI do?" but "What outcome am I accountable for?"
"In my role, I talk to a lot of supply chain leaders. And every leader is accountable for an outcome, not a capability. So a VP of supply chain isn't measured on whether or not they've adopted AI – they're measured on whether th...
562: Navigating Today's Transportation Landscape to Deliver in Peak Season, with Infios
Steve Blough of Infios talks about 2026 peak season - the state of the market, from challenges to rates; the capacity crunch; & the role of AI and new tech.
IN THIS EPISODE WE DISCUSS:[02.33] Steve's career background, his key areas of focus in supply chain, and the challenges he currently hears from shippers and carriers.
"Capacity is tight, rates are high, and shippers are taking a hard look at how they're moving freight."
[06.41] The state of the market in 2026 and why capacity is a big challenge.
"Capacity has contracted so much faster...
561: Bridging Planning and Execution: The Next Frontier of Supply Chain Orchestration, with Cleo
Mahesh Rajasekharan of Cleo talks about what they do; data & visibility challenges; the evolution of supply chain orchestration; & their new Executive Report.
IN THIS EPISODE WE DISCUSS:[02.38] What excites Mahesh about transformation, why he calls Cleo a 'neo-startup', and how he has shaped their mission and growth strategy.
"I've always been attracted to transformation opportunities… Cleo had great technology, loyal customers and an important market position. But it also had enormous untapped potential."
[04.47] Who Cleo is, what they do, and what it means to orchestrate a supply chain, as opposed to simply integrating it...
560: How Dairy Farmers of America Protect Every Product, Every Time, with Samsara
Tom Murray of Dairy Farmers of America talks about their partnership with Samsara, overcoming challenges; safety & efficiency; & driving success every day.
IN THIS EPISODE WE DISCUSS:[01.50] An introduction to Tom, and the Dairy Farmers of America.
"We're a dairy co-operative. We're owned by 9,000 dairy farmers across 5,000 farms… and they govern us! The farmers run the business."
[03.52] Tom's roots on his family's creamery, and how it informs his current role at DFA.
"It's given me a really great appreciation for the supply chain, from farm to the consumer, and all the complexities th...
559: From AI Hype to Business Value: The Future of Supply Chain Intelligence, with Gnosis Freight
Jake Hoffman of Gnosis Freight talks about AI – trust; misconceptions; data; asking the right questions; measuring success; & why the real innovation isn't AI.
IN THIS EPISODE WE DISCUSS:
[03.08] The biggest misconceptions people have about AI in logistics.
"There's a big misconception that AI itself is the differentiator, that if you have good AI that means all your problems go away. AI is just an amplifier of whatever is underneath the surface… People are learning that the hard way."
[04.16] What being an AI-native company means for Gnosis Freight, why they've changed how they...
558: Maintenance Reimagined, with Samsara
Sean McGee of Samsara talks about maintenance; tackling key pain points; the impact of automation; flexibility, and driving successful change management.
IN THIS EPISODE WE DISCUSS:[02.15] An introduction to Sean, his role at Samsara, and why their conference, Samsara Beyond, is the highlight of the year.
[03.31] What the landscape of maintenance has typically looked like, and why Samsara have learned to pay attention to post-it notes.
"A lot of operators are trying to figure out how to go from reactive and chaotic to proactive and planned."
[05.52] Why Samsara has gone all-in...
556: Discover AI Applications for Global Supply Chain Management and The Role of Total Landed Cost, with Trade Facilitators
Dan Gardner of Trade Facilitators talks about AI hype, challenges & opportunities; & how their Total Landed Cost engine is driving big impact for US importers.
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IN THIS EPISODE WE DISCUSS:
[03.17] Dan's collection of currency notes, and what they say about his career journey.
[05.33] How, and why, Dan transitioned from logistics to global supply chain management.
"There's a lot of competition in that space, so to legitimately differentiate is difficult… I started to look beyond logistics, to see how I could enhance a clients performance in other areas."
[10.26] Dan's exp...
555: How to build a technology partnership that drives results, with Samsara Customer XPO
Tony Graham of XPO talks about their partnership with Samsara; AI; the importance of gaining employee buy-in; & driving impact with new technology solutions.Â
IN THIS EPISODE WE DISCUSS:
[01.18] An introduction to Tony and his nearly 30-year career journey at XPO.
[02.35] An overview of XPO, what they do, and how they help their customers.
"We have about 300 locations, 22,000 employees – we moved 16 billion pounds of freight last year!.. So we play a pretty important role in the North American supply chain."
[03.45] Re-investing in LTL – how XPO has evolved over the past few y...
554: Navigate Fuel Volatility and Disruption, with DeliverDirect
Edward Burek of SmartKargo & Marco Ferrara of DeliverDirect talk about issues impacting small parcel delivery; fuel price reality; & keeping costs low & simple.Â
IN THIS EPISODE WE DISCUSS:
[02.04] An introduction to Edward and Marco, and their roles at SmartKargo and DeliverDirect.
[03.07] An overview of DeliverDirect – who they are, what they do, and how they help their customers.
[03.29] As the industry deals with ongoing fuel volatility, why Delta Airlines have a structural advantage other carriers don't have, and what it means in practice to have an airline like Delta running the middle mile for...
553: Engage and Empower Your Team, with Brecham Group
Chris Hamley of Brecham Group talks about people - 'accidental' supply chain careers; leadership; balancing teams & tech; and creating futureproof careers.
IN THIS EPISODE WE DISCUSS:[03.17] An introduction to Chris and the Brecham Group.
[04.10] The current pace of change across the industry, and whether it's actually ready for widespread AI adoption.
"The speed of change, and the amount knowledge you have to consume and gain, is amazing."
[06.34] 'Accidental' supply chain careers – how Chris sees people entering the industry, and why there are so many 'accidental' supply chainers.
"They took a...
552: Expand Your Visibility and Achieve Asset Tracking at Scale, with Samsara
David Gal of Samsara talks about their new Tracking Label; shipment visibility; cargo theft, building a tiered tracking strategy; and becoming proactive.
IN THIS EPISODE WE DISCUSS:
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[01.13] An introduction to David and his role at Samsara.
"We digitize everything that's not a vehicle!"
[02.03] What visibility into a shipment's journey typically looks like, the biggest barriers to accurate visibility, the solutions currently on the market – and why they don't solve the problem.
"For consumers, tracking can be frustrating. But, for businesses, it's a real challenge… The most you're getti...
551: Make Shipping and Shopping Work Better For Everybody, with Veho
Ita Zur of Veho talks about what they do; the ecommerce industry; the Amazon effect; & balancing cost, speed and optionality for the best customer experience.
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550: Discover The Blueprint For Your Autonomous Supply Chain, with FourKites
Jimmy Sebastian of FourKites talks about AI; visibility; the problem with 'AI-washing;' the simple steps to get started; & how to measure scalable success.
IN THIS EPISODE WE DISCUSS:[02.57] An introduction to Jimmy, his background, and role at FourKites.
"I care about AI that's not just powerful, but explainable, secure, and enterprise-ready."
[04.38] An overview of FourKites, their evolution, the three layers that make up their offering, and the customers they serve.
[07.28] How visibility has evolved from differentiator to table stakes, what that means for businesses, and how agentic AI is helping...
549: Detect Anomalies Before They Show Up As Cost, with Reveel and GOAT Group
Gabrielle Murabito of Reveel & Gloria Seckler of GOAT Group talk about anomaly detection; data & visibility; & why automation is key to finding issues early.
IN THIS EPISODE WE DISCUSS:[02.42] An introduction to Gabrielle, her background and role at Reveel; and a reminder of who Reveel are, what they do, and their customer profile.
"We help shippers level the playing field with their carriers, and understand where their spend is going across all modes of transportation."
[04.22] An introduction to Gloria, and GOAT Group.
[05.18] What anomaly detection means in a shipping context.
"...
548: 2026 Market Review - Explore Key Challenges, Opportunities and Drivers, with SecurSpace
Bobby Strenk of SecurSpace talks about cargo theft; market challenges & opportunities; & equipping suppliers to redefine their competitive advantage. Â
IN THIS EPISODE WE DISCUSS:
[02.51] An introduction to Bobby and his role at SecurSpace.
[04.07] An overview of SecurSpace and their customers.
"It's like Airbnb but, instead of booking a home for vacation, you're booking parking and storage for containers, trailers, chassis and trucks!"
[06.04] Why industrial outdoor storage is mission-critical, and the current market gaps.
[08.50] From a brand new partnership to product integrations, what SecurSpace have been working on since t...
546: Driving Efficiency From Collaboration, with BlackBerry Radar and Gulf Winds International
Jason Anderson of BlackBerry Radar & Alysse Ligon of Gulf Winds International talk about their partnership, solving fleet challenges & driving efficiency.
IN THIS EPISODE WE DISCUSS:[04.18] An introduction to Jason and his background.
[04.45] An overview of BlackBerry Radar, what they do, what's new for them since they were last on the show, and what we can expect in 2027.
"We're different to other companies that do asset pairing, because we can pair anything – the chassis to the container, the trailer or the chassis to the power unit, all three! It's a very versatile, flexible system."
...545: Look At Your Supply Chain From Every Angle, with Pallet Alliance
Mary Casillo & Patrick Noone of Pallet Alliance talk about people, process, partnership & performance, & how their unique approach drives results for customers.
IN THIS EPISODE WE DISCUSS:
[03.22] An introduction to Patrick and Mary, their backgrounds, and roles at Pallet Alliance.
[04.42] An overview of Pallet Alliance, and the importance of using fit for purpose pallets.
[07.20] What this year's MODEX theme, 'From Every Angle,' means to Pallet Alliance and supply chain optimization.
"If you look at something from every angle, you're able to optimize it to the best it can be… An...
544: How To Move Toward Intelligent, Connected Execution, with Infios
Scott Kramer of Infios talks about intelligent supply chain execution; why visibility & optimization are key building blocks; & leveraging AI the right way.
IN THIS EPISODE WE DISCUSS:
[02.25] An introduction to Scott, his role at Infios, and his background.
[03.20] An overview of Infios, who they are, and what they do.
[03.50] The ethos that has informed Infios's journey with AI and new technology.
"From the beginning, our solution has been based around adaptability and openness. And now, with the advent of not just AI but AMRs, that openness has allowed us...
543: Embrace A Limitless Future, with IFS Softeon
Mark Fralick of IFS Softeon talks about what they do; measuring your warehouse tech ROI; joining IFS; being nimble; & embracing a limitless philosophy. Â Â
IN THIS EPISODE WE DISCUSS:
[03.27] Why Mark is still so passionate about supply chain after over 30 years in the industry.
"I was in the industry before Amazon made it cool!... I'm driven by this idea of inspiration, it feeds me when folks come to us with ideas and notions… there's nothing better."
[04.20] An introduction to Mark, his background, and how he came to join IFS Softeon.
[05.17] Soft...
542: End Yard Blindness For Good, with Aviro360
Ilhan Kolko of Aviro360 talks about yard blindness and how visibility & clearer decision-making shifts teams from reactive execution to predictable performance.
IN THIS EPISODE WE DISCUSS:
[02.31] An introduction to Ilhan and the career journey that led him to Aviro360.
[03.39] The industry challenges that led to the creation of Aviro360, and why they 'built what the industry needed.'
"It's a huge industry, and you have all these generations of technology within the yard and warehouse. But at the yard level, visibility is rare... And you can't manage what you can't see."<...
541: How 3PLs and Consultants are Reshaping Warehouse Automation, with TGW Logistics
Meagan Gauthier of TGW Logistics talks about how 3PLs and consultants are reshaping warehouse automation, and the business potential in transformation. Â
IN THIS EPISODE WE DISCUSS:
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[02.13] An introduction to Meagan and her role at TGW Logistics.
"I have an engineering background, so that allows me to connect the operational KPI's to the financial realities and ROI in a very practical way. I help simplify automation decisions, align stakeholders and help clients feel more confident in investment in automation."
[03.27] An overview of TGW Logistics – who they are, what they do, and...
540: Discover Why Visibility Isn't Fixing The Last Mile, with OneRail
Bill Catania of OneRail talks about why visibility isn't fixing the last mile, simplifying complex tech stacks & translating AI investment into outcomes.
IN THIS EPISODE WE DISCUSS:[02.49] An introduction to Bill and OneRail, and how their commitment to innovation and collaboration has seen many of their customers become investors.
"About a third of our capital has come from our partners – and there's no greater compliment."
[05.38] OneRail's attendance at Manifest over the years, and the current conversations dominating the show, from AI to partnership.
"AI is the topic of the day. I do...
539: Discover How Express Shipping Shapes Modern Commerce, with ShipStation and DHL Express
Jesscia Webb of ShipStation & Rachel McGarry of DHL Express talk about changing consumer behavior & how express shipping & new tech is shaping modern commerce.Â
IN THIS EPISODE WE DISCUSS:
[02.14] An introduction to Jessica and her role at ShipStation, and Rachel and her role at DHL Express.
[03.50] The evolution of the e-commerce market and the factors influencing it, from cost to consumer experience.
"The shopping experience for consumers has changed. Now shopping and shipping is the same."
[07.03] What ShipStation's recent report reveals about customer expectations for delivery, and how much they're w...
538: Enjoy Ecommerce Delivery at the Speed of Flight, with DeliverDirect
Jeffrey Elder of Delta Air Lines & Derreck Travers of SmartKargo talk about DeliverDirect & combining speed, tech & simplicity for the best shipping experience.
IN THIS EPISODE WE DISCUSS:
[02.06] An introduction to Derreck and SmartKargo.
[02.33] An overview of DeliverDirect – who they are, what they do, and how they help their customers.
"We're an alternative delivery network… We're pulling different carriers together, with Delta as the middle mile."
[05.47] The ideal client for DeliverDirect.
[06.54] Why speed is a top priority for e-commerce businesses, the challenge of balancing speed and cost, and how...
537: How To Ask Better Questions and Drive Project Success, with Brecham Group
Chris Hamley of Brecham Group talks about setting projects up for success; asking better questions; why implementation isn't the end; & progress NOT perfection.
IN THIS EPISODE WE DISCUSS:[04.01] An introduction to Chris and Brecham Group.
"Too many organizations focus on perfection. Really, our goal is to suck less. It's to get better, change how you think about the way you do business, and evolve every day."
[06.25] Why technology projects fail: the problem with people, why we need to define what failure actually looks like, and the experience that taught Chris to ask better...
536: Prevent Supply Disruptions and Protect Revenue, with FourKites
Stephen Dyke of FourKites talks about inbound logistics: fragmentation; manual work; data siloes; AI; & why the receiving dock is such an under-invested area.
IN THIS EPISODE WE DISCUSS:[03.25] An introduction to Stephen, his background combining computing and supply chain and, as a self-confessed 'passionate practitioner,' what he loves about supply chain.
[07.05] An overview of FourKites – who they are, what they do, and how they help their customers.
"Over the last five years, we've really become a supply chain orchestration control tower… and embedded persona-based AI agents."
[10.33] Why 2026 MIT research found that...
535: Experience A New Industry Standard In The Yard, with Terminal Industries
Darin Brannan talks about Terminal Industries & what they do; building the industry's only Yard Operating System; & reinventing the future of logistics.
IN THIS EPISODE WE DISCUSS:[03.25] An introduction to Darin, his background, the recipe for business success that led to the founding of Terminal, and why Top Gun might just have inspired his University degree.
"I started, deep in Silicon Valley, as a VC investing in start-ups. And there was a point at which it looked like it could be more fun across the table as an entrepreneur, taking big ideas and revolutionizing the industry."<...
534: Move From Excel Chaos to Agile, Data-Driven Planning, with Colibri S&OP
Alexia Vitali of Colibri S&OP talks about what they do; why most mid‑market companies still run on Excel; & making planning simple, collaborative & impactful.
IN THIS EPISODE WE DISCUSS:
[03.55] An introduction to Alexia and her journey moving from Europe to Canada to build Colibri's American presence.
"It's a bit like building a company inside a company… so the beginning was just about listening to planners and supply chain teams."
[06.37] An overview of Colibri S&OP – who they are, what they do, and how they help their customers – and what makes them dif...
533: Navigating The Freight Downturn, with TSG Fleet
Trace Haggard of TSG Fleet talks about the freight downturn; what 2026 will bring; converting what you already own into opportunity; & building partnerships.
IN THIS EPISODE WE DISCUSS:
[04.07] A re-introduction to Trace and TSG Fleet.
[05.07] An overview of the prolonged freight recession: where it started, the factors driving it, and the impact on the industry.
"During the pandemic, the smartest brains in the industry were saying: "It's ecommerce forever, now!" We were proven wrong again, and fleets took another big hit. They had to pull back, but had all this equipment. There...
532: Turning Purposeful AI into Business Outcomes, with Infios
Aadil Kazmi of Infios talks about purposeful innovation; intelligent execution; tech readiness; and turning AI into measurable business outcomes.
IN THIS EPISODE WE DISCUSS:
[02.14] An introduction to Aadil, and an overview of Infios.
"Supply chains run best when operators can execute them on a single stack."
[03.20] How Aadil's experience at Amazon sparked an entrepreneurial journey that ultimately led him to Infios.
"When retailers and shippers offered faster shipping to their end customers, cart values and repeat rates went through the roof. That led me deep into supply chain..."
<...531: Innovating Refrigerated Fleet Management, with PLM Fleet
Don Durm of PLM Fleet talks about what they do; maximizing fleet flexibility; cold supply chain challenges; & leveraging trailer telematics for success.
IN THIS EPISODE WE DISCUSS:
[03.30] An overview of PLM Fleet and how they help their customers, and an introduction to Don and his 30+ year career, from law enforcement to supply chain.
"We breathe cold chain!.. We help people manage risk, save time and money, and make big decisions."
[08.58] PLM's 'personalized lifecycle management approach,' and what their consultative problem identification, solution development, onboarding and integration process typically looks like.<...
530: Navigate Supply Chain Disruption and Resilience, with ProcureAbility
Carlos Perico of ProcureAbility talks about supply chain resilience in 2026; tariffs & disruption; supplier relationships; & key strategies for the future. Â Â
IN THIS EPISODE WE DISCUSS:
[03.47] An introduction to Carlos, and how his international experiences helped shape his career.
"I'm passionate about travel, culture, food – and my career has supported that... My career has been very relationship driven, and that international exposure has helped me tremendously."
[07.40] An overview of ProcureAbility – who they are, what they do, and how they help their customers.
[09.11] The current landscape of ongoing disruption, the biggest industry challe...