Insurance Journal Podcast

Academy of Insurance Director Patrick Wraight joins George Jack to discuss the 2026 ISO CGL endorsement updates, including war, assault or battery, and human trafficking exclusions, and how these changes impact coverage, underwriting, and insurance agents.

Watch the full Academy of Insurance class that’s discussed in the aftershow: https://www.ijacademy.com/2026-iso-cgl-endorsements-the-new-the-updated-and-the-totally-expected

Not yet a member of the academy? Join today at https://www.ijacademy.com/members/memberships

The post Breaking Down the 2026 ISO CGL Endorsement Changes | IJA Aftershow with Patrick Wraight appeared first on Insurance Journal TV.

With the elections in the rearview mirror, lawmakers may be getting back to work. Where does cannabis stand? Rescheduling and the CLAIM Act may be top concerns for cannabis advocates. We spoke with Morgan Fox, political director of NORML, to get a feel of the national temperature for cannabis and to discuss what’s going on in some of the states.

The post EP. 105: What’s The Deal With Cannabis Rescheduling? appeared first on Insurance Journal TV.

Join us for the free Risky Future Virtual Summit on November 17th, featuring expert discussions on AI, cyber risk, commercial auto, driver safety, catastrophe analytics, terrorism, and political violence shaping the future of risk management. Get your free ticket at: https://riskyfuture.com/

Hosted by Insurance Journal’s Andrea Wells, Chad Hemenway, and Carrier Management’s Elizabeth Blosfield – and sponsored by GDS Insured (our Presenting Sponsor)!

Check out the exciting speaker lineup:
Jen Dalton – ePayPolicy
Courtney Hans – AmTrust
Max Henderson – Kroll
Tyler Biddle – Childress Law PLLC
Phillip Wigginton – HUB Risk Services Divisio...

The rapid expansion of AI data centers could generate $200 billion in cumulative insurance opportunities between 2026 and 2030, as insurers and reinsurers navigate growing infrastructure investments, interconnected networks, and increasingly complex operational risks. Watch this clip from the latest Between the Lines episode with host Elizabeth Blosfield and Jérôme Jean Haegeli, Head of Swiss Re Institute and Group Chief Economist at Swiss Re. To watch the full episode visit https://www.carriermanagement.com/research/research/the-physical-risks-behind-the-ai-data-center-boom/

The post AI Data Center Boom Creates $200 Billion Insurance Opportunity appeared first on Insurance Journal TV.

Bridge Specialty Group leaders Joe Failla and Ted Stuckey join OIP Insurtech’s AJ Beatovic and Mladen Subasic to discuss how AI-powered submission automation reduces manual data entry, speeds up workflows, and delivers deeper business insights while preserving local office autonomy. The conversation explores technology adoption, vendor partnerships, and how practical operational improvements are laying the foundation for growth.

Sponsored by Bound AI

To learn more about Bound AI, visit https://www.boundai.ai/

The post Sponsored EP. 03: Bridge Specialty Group Teams Up With OIP Insurtech to Accelerate AI Automation appeared first on In...

As tort reform helps address nuclear verdicts in trucking, industry experts highlight growing concerns over litigation funding and the rapid expansion of risk retention groups (RRGs), particularly in Florida’s commercial auto insurance market. Watch this clip from the WSIA Conference in San Diego as Insurance Journal’s Vice President of Content Andrea Wells talks with Conor O’Leary, Underwriter at Shelly, Middlebrooks & O’Leary. 

To watch all the videos from WSIA, visit https://www.insurancejournal.tv/channels/conferences/

The post Tort Reform, Nuclear Verdicts and Rising RRGs in Trucking Insurance | WSIA San Diego appeared first on...

As competition and underwriting capacity grow, industry experts emphasize the importance of prioritizing stable insurance partners, quality coverage, and long-term claims reliability over cheaper premiums. Check out this clip from the WSIA Conference in San Diego as Insurance Journal’s Vice President of Content Andrea Wells talks with Erich Bublitz, EVP, E&S Insurance at AmTrust.

To watch all the videos from WSIA, visit https://www.insurancejournal.tv/channels/conferences/

The post Why Claims Reliability Matters More Than Price in the E&S Market | WSIA San Diego appeared first on Insurance Journal TV.

Rich Smith, Chief Claims Officer at Upland, talks about how AI-powered driver behavior analysis and in-cab cameras are helping claims adjusters make faster, more informed decisions while navigating complex policy terms and rising transportation claim severity with Insurance Journal’s Andrea Wells at the WSIA Conference in San Diego.

To watch all the videos from WSIA, visit https://www.insurancejournal.tv/channels/conferences/

The post How AI and Camera Technology Are Transforming Trucking Claims | WSIA San Diego appeared first on Insurance Journal TV.

Cybersecurity expert Tom Wetzel joins the Academy of Insurance Aftershow with George Jack and Patrick Wraight to discuss evolving cyber threats, the importance of incident response planning, and how insurance agents can better protect clients while growing their cyber insurance business. Watch the full Academy of Insurance class that’s discussed in the aftershow: https://www.ijacademy.com/oops-we-got-hacked-now-what

Not yet a member of the academy? Join today at https://www.ijacademy.com/members/memberships

The post Cyber Claims Are Evolving: Why Insurance Agents Must Be Prepared | Aftershow with Tom Wetzel appeared first on Insurance Jo...

As the MGA market continues to expand, industry leaders remain optimistic about growth opportunities while warning that excess capacity, falling rates, and questionable financial backing could create significant risks. Check out this clip from the WSIA Conference in San Diego as Insurance Journal’s Vice President of Content Andrea Wells talks with Danny Kaufman, CEO of Burns & Wilcox.

To watch all the videos from WSIA, visit https://www.insurancejournal.tv/channels/conferences/

The post MGA Market Growth Raises Concerns Over Capacity and Pricing | WSIA San Diego appeared first on Insurance Journal TV.

As AI data center development accelerates, insurers are expanding coverage capabilities and exploring innovative solutions like parametric insurance to address emerging risks and close gaps in traditional insurance policies. Check out this clip from the latest Insuring Cyber Podcast with host Elizabeth Blosfield and Joe Macejak of Marsh. To watch the full interviews, visit https://www.insurancejournal.tv/videos/27178/

The post How Insurers Are Adapting to Emerging AI Data Center Risks appeared first on Insurance Journal TV.

As cyber claims, business interruption losses and liability exposures increase, financial lines insurers face continued pricing challenges, abundant market capacity and growing pressure to adjust rates for long-term sustainability. Check out this clip from the WSIA Conference in San Diego as Insurance Journal’s Vice President of Content Andrea Wells speaks with Ray Santiago, EVP, head of financial lines for North America at Sompo.

To watch all the videos from WSIA, visit https://www.insurancejournal.tv/channels/conferences/

The post Financial Lines Outlook: Cyber Risks Rise as D&O Pricing Faces Pressure | WSIA San Diego ap...

What are some of the latest developments with independent agent and broker technology? On this episode we’re joined by a variety of industry leaders attending Applied Net 2026, held recently in Washington, DC. We hear about Applied’s approach to AI support for agent-carrier submissions and renewals from Michael Streit and Rob Bourne. Other guests include Kasey Connors, who outlines key initiatives from the Agents Council for Technology; Dave Evans, who moderated a session on agency succession planning; executives with Cogneesol, which structures data to help merging agents and brokers maximize the value of the acquisition; and James Li, a yo...

Universities are expanding insurance curricula to include E&S, captives, and alternative risk, giving students broader industry knowledge and more career options. Check out this clip from the WSIA Conference as Andrea Wells, Vice President of Content at Insurance Journal speaks with Anna Kodryanu, SVP of Distribution, Wholesale at Westfield Specialty Insurance and Adjunct Associate Professor of Risk Management at St. John’s University.  To watch all the videos from WSIA, visit https://www.insurancejournal.tv/channels/conferences/

The post Preparing the Next Generation for Careers in E&S Insurance | WSIA San Diego appeared first on Insurance Jou...

As catastrophe exposures evolve and admitted carriers pull back, the E&S market continues to find growth opportunities by adapting to complex property risks and spreading coverage across multiple insurers. Check out this interview at the WSIA Conference with Andrea Wells, Vice President of Content at Insurance Journal and Nationwide’s Tonya Courtney,  SVP E&S Brokerage Property.
To watch all the videos from WSIA, visit https://www.insurancejournal.tv/channels/conferences/

The post E&S Outlook: Finding Opportunity in Complex Property Risks | WSIA San Diego appeared first on Insurance Journal TV.

Claims Journal’s Don Jergler talks with Verisk’s Susan Fleming about why property claims severity continues to climb, how rising repair costs and supplemental estimates impact losses, and why early claims data may not reflect the full cost of a claim.  To watch the full interview visit https://www.insurancejournal.tv/videos/27113/

The post Property Claims Severity on the Rise: What’s Driving Higher Costs? appeared first on Insurance Journal TV.

The excess and surplus lines market continues to grow despite moderation in some segments, highlighting its expanding role in covering complex risks and meeting evolving insurance needs. Check out this clip from the WSIA Conference in San Diego as Insurance Journal’s Vice President of Content Andrea Wells talks with Brady Kelley, CEO & President of WSIA.

To watch all the videos from WSIA, visit https://www.insurancejournal.tv/channels/conferences/

The post E&S Market Growth Signals Continued Opportunity Ahead | WSIA San Diego appeared first on Insurance Journal TV.

Neil Smallcombe, President of Lexington, discusses how persistent catastrophe and liability risks continue to drive E&S market activity as new capital increases competition and stabilizes pricing. Check out this clip from the WSIA Conference in San Diego with Insurance Journal’s Vice President of Content, Andrea Wells.

To watch all the videos from WSIA, visit https://www.insurancejournal.tv/channels/conferences/

The post E&S Market Activity Grows as Pricing Stabilizes | WSIA San Diego appeared first on Insurance Journal TV.

As artificial intelligence fuels investment in data centers, insurers are facing a set of complex and interconnected risks as massive digital infrastructure projects are challenging traditional approaches to underwriting and coverage.

In this episode of The Insuring Cyber Podcast, Joe Macejak, U.S. Property Digital Infrastructure Practice Leader at Marsh, discusses the unique exposures associated with data centers and how insurers are adapting to meet growing demand. He also shares Marsh’s newly launched Stratus insurance exchange, which offers up to $10 billion in property insurance capacity for digital infrastructure risks, and what its potential expansion into cyber an...

Steve O’Brian, Executive Vice President of Marketing, and Vickie Valdez, Financial Services Solutions Marketing Director, both of Act-On Software, join Jim Flynn and Leslie Castillo on the IMCA Peer2Peer Podcast to explore why insurance marketing budgets still cluster at the top of the funnel when so much of the value comes after the sale. They break down what lifecycle marketing really means, diving deeper into moments throughout a policy that carry the most weight and ways that a renewal journey can begin long before the renewal date. Steve and Vickie share practical ideas and tips that will ma...

From tablet-based reporting to AI-powered quality assurance, technology and collaboration are helping property inspection providers deliver better data to underwriting teams while preserving the human touch. Check out this clip from the WSIA Conference in San Diego as Insurance Journal’s Vice President of Content Andrea Wells talks with Holly Valiquette, CEO of Pacific Inspections.

To watch all the videos from WSIA, visit https://www.insurancejournal.tv/channels/conferences/

#PropertyInspections

The post How AI and Human Expertise Are Transforming Property Inspections | WSIA San Diego appeared first on Insurance Journal TV.

AI is accelerating change across the insurance industry. Reporting from the WSIA Annual Conference in San Diego, Andrea Wells, VP of Content at Insurance Journal, interviews David Corry, Head of Casualty at Argo Group. They discuss how AI is reshaping the industry and creating new opportunities for underwriters, carriers and brokers.

To watch all the videos from WSIA, visit https://www.insurancejournal.tv/channels/conferences/

#ArtificialIntelligence

The post How AI is Driving Smarter Insurance Decisions | WSIA San Diego appeared first on Insurance Journal TV.

In this Aftershow, host George Jack talks with John Brunette about his latest class, about AI’s evolving role in insurance, the need for guardrails, and why empathy and human judgment remain essential as technology advances.

Watch the full Academy of Insurance class that’s discussed in the aftershow: https://www.ijacademy.com/the-final-frontier-to-boldly-go-where-ai-cannot

Not yet a member of the academy? Join today at https://www.ijacademy.com/members/memberships

The post Where AI Stops and the Human Touch Matters in Insurance | IJA Aftershow John Brunette appeared first on Insurance Journal TV.

A look at the second quarter shows the lowest claim assignment volume in several years. According to Verisk, there was a 12% decrease from last year, putting the volume 13% below the five-year average. We spoke with Susan Fleming, vice president of intelligence and insight at Verisk Property and Restoration Solutions to discuss Verisk’s Q2 Property Report and what this means for the claims space.

The post EP. 09: Why Claims Volume Has Been Dropping for Years appeared first on Insurance Journal TV.

As AI evolves from chatbots to autonomous agents, businesses must consider how unintended actions could create liability exposures for directors, officers, agents, and brokers. Watch this clip from the WSIA conference in San Diego as Andrea Wells, Vice President of Content at Insurance Journal, talks with David Derigiotis, President of the RT Specialty Detroit office and CEO of the RT ProExec practice group.

To watch all the videos from WSIA, visit https://www.insurancejournal.tv/channels/conferences/

The post When AI Takes Action, Who’s Liable? | WSIA San Diego appeared first on Insurance Journal TV.

Tariffs, inflation, shifting construction activity and global security threats are influencing E&S exposures, underscoring the need for timely data to respond to rapidly changing risks. Check out this clip from the WSIA Conference in San Diego as Andrea Wells, Vice President of Content for Insurance Journal, talks with Michael Garrison, Head of Wholesale and International at The Hartford and on the Board of Directors of WSIA.

To watch all the videos from WSIA, visit https://www.insurancejournal.tv/channels/conferences/

The post How Geopolitical Risk Is Shaping the E&S Market | WSIA San Diego...

Act-on’s Steve O’Brien and Vicki Valdez preview their upcoming IMCA peer2peer podcast conversation, with hosts Jim Flynn and Leslie Castillo, on how strategic lifecycle marketing helps B2B and B2C companies delight customers throughout the customer journey! Be sure to tune back in for the podcast release on October 20th!

This podcast is in partnership with Insurance Journal and IMCA.

The post Coming Soon: Lifecycle Marketing That Delights Customers appeared first on Insurance Journal TV.

How do insurance leaders maintain a strong company culture during a time of industry consolidation? Reporting from the WSIA Annual Conference in San Diego, Andrea Wells, VP of Content at Insurance Journal, speaks with Steve Boyd, CEO of Arrowhead Intermediaries, about leadership, industry consolidation, and the importance of maintaining a positive company culture through change.

Watch more from WSIA here: https://www.insurancejournal.tv/channels/conferences/

#InsuranceLeadership

The post Maintaining a Positive Company Culture Through Industry Consolidation appeared first on Insurance Journal TV.

How is AI reshaping underwriting? Reporting from the WSIA Annual Conference in San Diego, Andrea Wells, VP of Content at Insurance Journal, speaks with Mark Schauss, Chief Underwriting Officer at Markel, about how AI is being integrated into the underwriting process, its impact on the role of underwriters, and potential risks.

#AI #Underwriting

The post Blending AI & the Underwriting Process: Role Changes and Potential Risks appeared first on Insurance Journal TV.

At the WSIA Annual Conference in San Diego, Andrea Wells, VP of Content at Insurance Journal, speaks with Ashley Moffatt, SVP, at Nationwide E&S Specialty, about how recent … Read More »

The post Liquor Liability: Is Tort Reform Bringing New Optimism? appeared first on Insurance Journal TV.

To be sure, LinkedIn is the dominant social media hub for the risk and insurance business. It serves perfectly for professionals connecting within the industry—and for producers building relationships with prospects in regional areas or in commercial specialties like trucking, construction, manufacturing, etc. Beyond posting, LinkedIn can supercharge your visibility and connections via paid ads. But how do you wisely spend money on the platform? We have just the resident expert to walk us through how that all works. Our guest on this installment is AJ Wilcox, a LinkedIn ads expert who’s consulted with 800+ businesses and hosts a po...

Michael DeNault of World Insurance Associates explains why carrier pullback on THC beverages and uncertainty around Delta-8 have kept his team focused on state-licensed medical and adult-use cannabis businesses.  Check out the 2026 Insuring Cannabis Summit, hosted by Don Jergler, on demand at https://insuringcannabissummit.com/

The post Where Cannabis Brokers See Opportunity in Emerging Products appeared first on Insurance Journal TV.

Carriers should look for proof that policyholders have made key crisis communications decisions in advance, starting with a designated company spokesperson and an alternate. Check out this clip from the latest Insuring Cyber Podcast with host Elizabeth Blosfield as she speaks with Mitch Cohen, Founder and CEO of crisis communications platform ClearLine.

To watch the full episode, visit https://www.insurancejournal.tv/videos/27009/

The post Crisis Communications: What Insurers Should Expect Before an Incident appeared first on Insurance Journal TV.

In part two of this Between the Lines series, Swiss Re’s Jérôme Haegeli and Howden US’s Stuart Adam examine how natural catastrophes, power constraints and complex cooling and battery systems are reshaping AI data center risks. They discuss the resulting insurance challenges and how underwriters can assess these evolving exposures with limited historical loss data with Carrier Management’s Elizabeth Blosfield.

Watch on demand here: https://www.carriermanagement.com/research/research/the-physical-risks-behind-the-ai-data-center-boom/

The post AI Data Centers: Physical Risks and Insurance Challenges appeared first on Insurance Journal TV.

At InsureTech Connect in Las Vegas, insurance professionals predict AI will automate routine tasks, from chasing claims documents to sending emails, freeing teams to focus on more meaningful work. Claims Journal’s Kelly De La Mora talks with Ryan Stokes, SVP of Strategic Partnership at Strala and Sam Kuhns and Shiv Sinha of Qumis.

The post ITC Las Vegas 2026 | What Will Insurance Professionals Stop Doing in Five Years? appeared first on Insurance Journal TV.

At InsureTech Connect, Kelly De La Mora talks with Jenna Earnshaw, CEO of Wisedocs, about how simplifying document analysis can help insurers connect unstructured data and make faster, … Read More »

The post ITC Vegas 2026: Turning Unstructured Claims Data Into Better Decisions appeared first on Insurance Journal TV.

Fred Fisher and Chantal Roberts discuss how investing in claims staffing, training and mentorship can reduce costs, preserve expertise and strengthen insurers’ bottom lines, with hosts George Jack and Patrick Wraight!

Watch the full Academy of Insurance class that’s discussed in the aftershow: https://www.insurancejournal.com/research/research/the-cost-of-an-empty-desk/

Not yet a member of the academy? Join today at https://www.ijacademy.com/members/memberships

The post Why Investing in Claims Staffing Pays Off | IJA Aftershow with Fred and Chantal appeared first on Insurance Journal TV.

Kelly De La Mora talks with Amrish Singh, CEO and Founder of Liberate, about how automating routine calls and emails helps insurance agents and carriers focus on meaningful … Read More »

The post ITC Vegas 2026: Less Busywork, Better Customer Experiences in Insurance appeared first on Insurance Journal TV.

At InsurTech Connect in Las Vegas, Kelly De La Mora speaks with Social Discovery’s Allan Stark about how social media reports can help adjusters validate claims, make faster … Read More »

The post ITC Vegas 2026: Social Media Insights – An Untapped Tool for Insurance Claims appeared first on Insurance Journal TV.

Cyber insurance has become increasingly sophisticated at preparing for and responding to the technical side of a breach, but what happens when the incident becomes public? In this episode of The Insuring Cyber Podcast, Mitch Cohen, founder and CEO of crisis communications platform ClearLine, discusses the communications gap that can turn a technical incident into a reputational problem. He shares the decisions companies should make in advance and how it could affect underwriting as insurers begin treating communications readiness as an active form of risk reduction. Check it out!

The post EP. 118: The First 48 Hours After a...