Change Starts Here

40 Episodes
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By: Franklin Covey Education

Change Starts Here, presented by FranklinCovey Education, is the podcast for K–12 school and district leaders who are shaping—or ready to lead—meaningful change in their schools and communities. Through interviews with innovative educators and research-backed insights, each episode explores how to build leadership at all levels, foster high-trust school cultures, and achieve breakthrough results around what matters most. This podcast offers practical ideas and bold thinking to help you create lasting impact in your school community. Explore the episodes and dive into real stories, proven strategies, and the leadership mindset that transforms schools. This is your space for inspir...

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Hope Is A Plan
Hope Is A Plan episode artwork
Yesterday at 1:00 PM

On this episode of Change Starts Here: Research Conversations, hosts Kim Yaris and Dr. Eve Miller dive into a two-part research series on why setting big goals and visualizing success often falls short. Dr. Miller breaks down C.R. Snyder’s science-backed definition of hope, which hinges on having both actionable pathways and a sense of personal agency, and explains why relying solely on positive thinking can actually backfire.

Drawing on Gabriele Oettingen’s research, the episode highlights a surprising twist: daydreaming about success without addressing reality can lower your blood pressure and drain the physiological motivation need...


Are You Getting In The Way of Student Leadership?
Are You Getting In The Way of Student Leadership? episode artwork
09/15/2026

In this episode, Dustin sits down with Adam Welcome, a former teacher, principal, and district leader who has spent his career challenging educators to rethink what kids are actually capable of. Adam has worked with over 500 school districts in 49 states, and he brings that same high energy into a conversation about the gap between the world schools are preparing kids for and the world they're actually walking into.

Adam and Dustin dig into why adults do too much for kids instead of with them, what it actually takes to let go of control in a classroom or...


Working Within Your Circle of Influence
Working Within Your Circle of Influence episode artwork
09/08/2026

In this episode of Change Starts Here, Kim Yaris and Dr. Eve Miller dig into what happens in the first few weeks of school, when attention quietly starts to slide toward the schedule, the mandate, or the situation you have no say over. They unpack Stephen Covey's Circle of Influence and revisit decades of research on learned helplessness, including newer work from psychologists Steven Maier and Martin Seligman that offers a different way of thinking about control and agency.

Kim and Eve also explore the Whitehall studies on job control and health, why repeated venting can sometimes...


Your Culture Is What You Repeat
Your Culture Is What You Repeat episode artwork
09/02/2026

Culture isn't built in a kickoff meeting or a mission statement, it's built in what leaders repeat when nobody's watching.


In this solo episode, host Dustin Odham explores how the small behaviors leaders notice, encourage, or allow each day ultimately shape the culture their people experience. Drawing on the story of a broken thread on a 19th-century weaving loom, Dustin explores why excitement fades but repetition sticks.

Dustin shares new research connecting school leadership to teacher retention, breaks down See, Do, Get through the lens of Leader in Me, and leaves school...


Reaching Today's Teens Beyond the Screen
Reaching Today's Teens Beyond the Screen episode artwork
08/25/2026

Today’s teens are growing up in a world that looks dramatically different than it did even a decade ago—but have the principles they need to thrive really changed?

In this episode of Change Starts Here, Dustin sits down with Sean Covey, President of FranklinCovey Education and bestselling author of The 7 Habits of Highly Effective Teens, for a candid conversation about what today’s young people need most from the adults in their lives.

Drawing from his experience raising eight children, Sean shares hard-won lessons about connection, confidence, and knowing when to step back and le...


The Greatest Threat to Your Leadership
The Greatest Threat to Your Leadership episode artwork
08/18/2026

In the season seven premiere of Change Starts Here, Dustin Odham asks a critical question: "What is the greatest threat to our leadership?" While it’s easy to point to external factors like budgets, teacher shortages, or politics, Dustin argues that the real danger lies within the internal conversations leaders have with themselves. Drawing on his own experiences, including a moment of deep reflection in a hospital bed, Dustin explores how leaders often mistake performance for identity, carrying the weight of unnecessary pressure.


Listeners will be challenged to evaluate their internal dialogue and consider wh...


Return With Clarity: A Summer Leadership Challenge
Return With Clarity: A Summer Leadership Challenge episode artwork
06/02/2026

In the season 6 finale of Change Starts Here, Dustin Odham invites educators and leaders to rethink their summer break. While taking time off is crucial for physical recovery, Dustin challenges listeners to aim for true renewal and clarity. By applying Dr. Covey's 7th Habit, "Sharpen the Saw," leaders can intentionally renew themselves mentally, physically, emotionally, and spiritually.

Listeners are challenged to take one uninterrupted day alone this summer to pause and reflect. Dustin guides leaders through a powerful internal process: starting with gratitude rather than problem-solving, identifying personal "genius" to avoid disconnecting from their true selves, and...


What To Do With The Year You Just Had
What To Do With The Year You Just Had episode artwork
05/27/2026

In this episode of Change Starts Here, Kim Yaris and Dr. Eve Miller explore how educators and leaders can effectively transition out of a demanding school year. Drawing on a Yale study, they discuss how a leader's ability to manage their own emotions directly impacts the well-being of their staff. Because of "emotion contagion theory," the emotional residue leaders carry out of the spring can set the tone for the entire school environment in the fall.

Listeners will discover why end-of-year recovery is an essential part of leadership, rather than optional self-care. The conversation highlights three research-backed...


The Gift of Pause When Leading What’s Next
The Gift of Pause When Leading What’s Next episode artwork
05/19/2026

In this episode of Change Starts Here, Dustin Odham sits down with global leadership expert and executive coach Victoria Roos Olsson to discuss the importance of pausing at the end of a busy school year. While exhausted leaders often want to rush to the finish line or immediately tackle the next challenge, Victoria explains why using the end of a season for reflection is vital for sustainable success.

Listeners will discover how to ask more effective questions and evaluate the past year through creative exercises, such as having their team draw their experiences. Victoria also shares practical...


Endings That Stick
Endings That Stick episode artwork
05/12/2026

In this episode of Change Starts Here, Kim Yaris and Dr. Eve Miller discuss the final weeks of the school year, a time typically filled with tying up loose ends, cleaning up, and the temptation to just pop in a movie. However, research shows that how a year ends disproportionately shapes how students will remember the entire experience.

Drawing on Daniel Kahneman's famous "peak-end rule" and Crystal Park's research on meaning-making, the hosts explain that it isn't enough for an ending to just be positive; it has to feel meaningful. Students who can articulate what they learned...


3 Practices to Make the Last 30 Days Count
3 Practices to Make the Last 30 Days Count episode artwork
05/05/2026

In this episode of Change Starts Here, Dustin Odham challenges the "spring fever" mentality that sweeps through schools during the final stretch of the year. Rather than just counting down the days and winding down expectations, Dustin urges leaders and educators to finish with intention. Sharing a powerful story about "legacy projects" at Mechanics Grove Elementary, he illustrates how giving students ownership and purpose can completely transform the energy of a building.

Reflect on what your students will truly remember about the school year and learn three simple, actionable moves to maximize the final 30 days: naming the...


What's Really Happening With AI in Schools?
What's Really Happening With AI in Schools? episode artwork
04/28/2026

In this episode of Change Starts Here, Kim Yaris and Dr. Eve Miller tackle a topic that leaves many educators feeling overwhelmed: Artificial Intelligence in schools. Looking past the sensational headlines, they dive deep into recent survey data from organizations like RAND, Pew, and Brookings to uncover the reality of how AI is actually showing up in classrooms.

The research reveals a startling truth, ignoring AI or instituting complete bans doesn't stop students from using these tools, it simply removes adult guidance. Kim and Eve discuss the phenomenon of "covert AI use," where both teachers and students...


The Truth About School Culture
The Truth About School Culture episode artwork
04/21/2026

In this episode of Change Starts Here, Dustin Odham sits down with Todd Nesloney, Director of Culture and Strategic Leadership for the Texas Elementary Principals and Supervisors Association (TEPSA). Todd shares his insights on what a thriving school culture actually looks and feels like, going beyond test scores and bulletin boards to the fundamental human experiences of feeling seen, heard, and valued.

Todd gets real about his own transition from the classroom to school administration, challenging the "martyr complex" that leads so many passionate educators to burnout. He encourages leaders to embrace their authentic selves, treat adults...


Are We Asking the Wrong Questions About Student Well-Being?
Are We Asking the Wrong Questions About Student Well-Being? episode artwork
04/14/2026

In this episode of Change Starts Here, Kim Yaris and Dr. Eve Miller dive into the critical topic of student well-being, especially relevant as climate survey data rolls in for the end of the year. While most schools measure happiness and meaningfulness, Dr. Miller highlights groundbreaking research by Erin Westgate and Shigehiro Oishi that introduces a third, often overlooked dimension: "psychological richness".

Listeners will discover what psychological richness is, experiences that fundamentally shift how you see the world, and why it is distinct from both happiness and meaning. The hosts explain how a school might score perfectly...


Finishing the School Year Strong
Finishing the School Year Strong episode artwork
04/07/2026

In this episode of Change Starts Here, Dustin Odham addresses the unique challenge of the final stretch of the school year. When testing season arrives and the finish line is in sight, there's a natural temptation for educators to coast. But Dustin explains why the most critical moments for leadership, culture, and student impact happen right now, when everyone is tired.

Drawing inspiration from sports psychology and the first modern Olympic marathon, Dustin challenges leaders and teachers to lean into the fatigue rather than drift through it. He re-frames testing not as a punishment, but as a...


Planting S.E.E.D.S. to Grow Leaders Who Build Leaders
Planting S.E.E.D.S. to Grow Leaders Who Build Leaders episode artwork
#28
03/31/2026

In this episode, Dr. Duzy breaks down her powerful "SEEDS" philosophy—Serve, Empower, Embrace, Develop, Steer—and explains why securing "buy-in" is no longer enough. She shares the messy but rewarding reality of shifting your team toward true ownership, how to establish the right conditions for new initiatives to thrive, and the importance of aligning district-wide systems like evaluations and strategic plans to a singular vision.

If you’re a K-12 leader looking to build a culture of continuous improvement and empowerment, this episode provides a masterclass in developing the people who support the students.

Be sur...


Permission to Play: Why Joy is a Leadership Skill
Permission to Play: Why Joy is a Leadership Skill episode artwork
03/24/2026

In this episode of Change Starts Here, Kim Yaris and Dr. Eve Miller challenge the way we view joy and play in education, especially during the heavy, high-stress stretch of testing season. Too often, joy is treated as a "garnish" in schools—a funny video at a staff meeting or a smoothie bar during Teacher Appreciation Week—and categorized as a mood rather than a vital capacity. However, Dr. Miller shares that joy actually has a biological architecture that fundamentally changes what the brain can do.


Drawing on Barbara Fredrickson’s "broaden-and-build theory" and Dr. St...


How Educators Can Help Students Rewrite Their “Broken Soundtracks” | Lessons on Mindset With Jon Acuff
How Educators Can Help Students Rewrite Their “Broken Soundtracks” | Lessons on Mindset With Jon Acuff episode artwork
03/17/2026

In this episode of Change Starts Here, Dustin Odham sits down with New York Times bestselling author Jon Acuff to explore the profound impact of mindset on both students and educators. Jon unpacks his concept of "broken soundtracks"—the negative, repetitive thoughts that hold us back—and explains why issues like procrastination, perfectionism, and imposter syndrome are not physical hurdles, but mindset challenges.


Jon shares practical strategies for identifying and replacing these broken soundtracks, starting with a simple two-step exercise that educators can use in the classroom to uncover limiting beliefs. He also challenges adul...


How Curiosity Drives Deeper Learning
How Curiosity Drives Deeper Learning episode artwork
03/10/2026

In this episode of Change Starts Here, Kim Yaris explores a pressing question in education: are students and adults less curious than they used to be? In a fast-paced world, the space for wondering is often crowded out by the demand for immediate answers. Yet, workforce research continuously identifies curiosity as a critical, durable skill essential for problem-solving, adaptability, and long-term learning.


Kim dismantles the conventional myth that curiosity is simply a fixed personality trait. Instead, she shares five research insights proving it is highly responsive to its environment. Listeners will learn the neuroscience...


Break the Burnout Cycle. Reclaim Your Agency
Break the Burnout Cycle. Reclaim Your Agency episode artwork
03/03/2026

In this episode of Change Starts Here, Dustin Odham addresses the subtle burnout that often creeps into schools during the spring semester. He explains that burnout often stems not from the workload itself, but from the negative stories and expectations we attach to that workload.


Through a personal story of a chaotic morning, Dustin illustrates how shifting our internal question to "What does leadership require of me right now?" can change our entire posture and response. Listeners will learn three practical shifts to reclaim their agency: separating fatigue from frustration, reclaiming their circle of...


High Expectations: Belief, Behavior, or Both?
High Expectations: Belief, Behavior, or Both? episode artwork
02/24/2026

In this episode of Change Starts Here, Kim Yaris and Dr. Eve Miller dive into the pervasive and often misunderstood topic of "high expectations." While most leaders strive to raise the bar, they often see the same patterns repeat: the same students doing the thinking and the same staff carrying the load. Kim and Eve explore the research behind why this happens, revealing that high expectations are not just a mindset, but a visible environment created by thousands of micro-decisions.

Listeners will be guided through a visualization exercise to understand how belief shifts behavior, from the feedback...


Burnout to Breakthrough: Better Choices for Busy Leaders
Burnout to Breakthrough: Better Choices for Busy Leaders episode artwork
02/18/2026

In this episode of Change Starts Here, host Dustin Odham is joined by Kory Kogon, FranklinCovey’s Global Practice Leader for Content Development and co-author of The 5 Choices: The Path to Extraordinary Productivity. Together, they address the mounting pressure on educators to "do it all" and the burnout that inevitably follows. Kory explains why the old "work 'til you drop" mentality is no longer sustainable in an age of constant digital distraction and generational shifts.


Kory breaks down the framework of The 5 Choices, explaining how it complements the 7 Habits of Highly Effective People by of...


The Truth About Reflection — And Why It Often Fails
The Truth About Reflection — And Why It Often Fails episode artwork
02/10/2026

In this episode of Change Starts Here, Kim Yaris and Dr. Eve Miller tackle a practice that is ubiquitous in education yet often misunderstood: reflection. While educators and students are constantly asked to reflect, it frequently feels shallow, performative, or exhausting. Kim and Dr. Miller explore the neuroscience behind why reflection works, revealing that without it, experience simply hardens habits rather than creating learning.


Listeners will learn the critical neurological distinction between reflection and rumination, and how leaders often unintentionally trigger the latter. The conversation highlights that reflection is not a passive review of...


Treat Behavior as Feedback, Not Failure
Treat Behavior as Feedback, Not Failure episode artwork
#1
02/03/2026

In this episode of Change Starts Here, host Dustin Odham addresses the unique challenges of the "February slump", a time when fresh start energy has faded and end-of-year milestones are still out of sight. Dustin explores why behavior problems from both students and adults often spike during this period, arguing that these are rarely character issues but rather energy issues fueled by fatigue and disconnection.

Listeners will learn three practical leadership moves to navigate this difficult stretch without burning out: regulating yourself before redirecting others, narrowing the focus to essential behaviors, and catching engagement before correcting behavior...


Treat Behavior as Feedback, Not Failure
Treat Behavior as Feedback, Not Failure episode artwork
#1
02/03/2026

In this episode of Change Starts Here, host Dustin Odham addresses the unique challenges of the "February slump", a time when fresh start energy has faded and end-of-year milestones are still out of sight. Dustin explores why behavior problems from both students and adults often spike during this period, arguing that these are rarely character issues but rather energy issues fueled by fatigue and disconnection.

Listeners will learn three practical leadership moves to navigate this difficult stretch without burning out: regulating yourself before redirecting others, narrowing the focus to essential behaviors, and catching engagement before correcting behavior...


What Truly Drives Motivation?
What Truly Drives Motivation? episode artwork
#1
01/27/2026

In this episode of Change Starts Here, Kim Yaris and Dr. Eve Miller tackle the dreaded "mid-year slump", that time when energy dips and motivation becomes scarce for both staff and students. Rather than pushing harder, they explore the neurobiology behind what actually drives us to take action. Dr. Miller breaks down the science of the "motivation switch" in the brain, the nucleus accumbens, and explains why choice, relevance, and connection are biological necessities, not just nice-to-haves.

Listeners will discover why motivation is not a fixed personality trait but a response to environmental conditions. The conversation unpacks...


What Truly Drives Motivation?
What Truly Drives Motivation? episode artwork
#1
01/27/2026

In this episode of Change Starts Here, Kim Yaris and Dr. Eve Miller tackle the dreaded "mid-year slump", that time when energy dips and motivation becomes scarce for both staff and students. Rather than pushing harder, they explore the neurobiology behind what actually drives us to take action. Dr. Miller breaks down the science of the "motivation switch" in the brain, the nucleus accumbens, and explains why choice, relevance, and connection are biological necessities, not just nice-to-haves.

Listeners will discover why motivation is not a fixed personality trait but a response to environmental conditions. The conversation unpacks...


Why Trust Isn’t Soft—and Control Isn’t Working
Why Trust Isn’t Soft—and Control Isn’t Working episode artwork
#1
01/20/2026

What if the leadership practices that once kept schools running are now holding them back? In this episode of Change Starts Here, host Dustin Odham sits down with David Kasperson, co-author of the Wall Street Journal bestseller Trust & Inspire and Director of Speaking & Business Development at FranklinCovey, to challenge the deeply rooted belief that control drives results.

Together, they explore why traditional, compliance-driven leadership is reaching its breaking point in today’s schools—and how shifting to a Trust & Inspire model can unlock the latent potential of educators and students alike. Kasperson reframes trust not as a “soft”...


Why Trust Isn’t Soft—and Control Isn’t Working
Why Trust Isn’t Soft—and Control Isn’t Working episode artwork
#1
01/20/2026

What if the leadership practices that once kept schools running are now holding them back? In this episode of Change Starts Here, host Dustin Odham sits down with David Kasperson, co-author of the Wall Street Journal bestseller Trust & Inspire and Director of Speaking & Business Development at FranklinCovey, to challenge the deeply rooted belief that control drives results.

Together, they explore why traditional, compliance-driven leadership is reaching its breaking point in today’s schools—and how shifting to a Trust & Inspire model can unlock the latent potential of educators and students alike. Kasperson reframes trust not as a “soft”...


Reimagining Family Involvement: From Barriers to Bridges
Reimagining Family Involvement: From Barriers to Bridges episode artwork
#1
01/13/2026

In this episode of Change Starts Here, Kim Yaris and Dr. Eve Miller explore the common "disconnect" between traditional school efforts and what actually drives student achievement. Dr. Miller shares insights from a deep dive into family engagement research, revealing that many widely accepted practices are more about compliance than connection. By shifting the focus from school-based events to "academic socialization," educators can unlock more powerful outcomes for their students.

Listeners will learn how to identify and remove subtle barriers, such as scheduling conflicts and language gaps—that prevent families from engaging. The conversation highlights the transformative po...


Reimagining Family Involvement: From Barriers to Bridges
Reimagining Family Involvement: From Barriers to Bridges episode artwork
#1
01/13/2026

In this episode of Change Starts Here, Kim Yaris and Dr. Eve Miller explore the common "disconnect" between traditional school efforts and what actually drives student achievement. Dr. Miller shares insights from a deep dive into family engagement research, revealing that many widely accepted practices are more about compliance than connection. By shifting the focus from school-based events to "academic socialization," educators can unlock more powerful outcomes for their students.

Listeners will learn how to identify and remove subtle barriers, such as scheduling conflicts and language gaps—that prevent families from engaging. The conversation highlights the transformative po...


Think Before You Sprint: Resetting the Right Way
Think Before You Sprint: Resetting the Right Way episode artwork
#1
01/06/2026

While the calendar promises a fresh start, many educators feel the heavy weight of expectations before their energy has fully returned. Join host Dustin Odham as he tackles the unique tension of January leadership. This episode explores why pushing harder right now might be the wrong move and how treating this month as a true reset point can prevent burnout down the road.

Dustin shares personal insights on why intensity without intention leads to exhaustion. He offers three critical questions to help leaders shift their paradigm from a "pressure cooker" mentality to one of clarity and trust...


Think Before You Sprint: Resetting the Right Way
Think Before You Sprint: Resetting the Right Way episode artwork
#1
01/06/2026

While the calendar promises a fresh start, many educators feel the heavy weight of expectations before their energy has fully returned. Join host Dustin Odham as he tackles the unique tension of January leadership. This episode explores why pushing harder right now might be the wrong move and how treating this month as a true reset point can prevent burnout down the road.

Dustin shares personal insights on why intensity without intention leads to exhaustion. He offers three critical questions to help leaders shift their paradigm from a "pressure cooker" mentality to one of clarity and trust...


Buried, Busy, and Breaking Through: Sean Covey on Schoolwide Change
Buried, Busy, and Breaking Through: Sean Covey on Schoolwide Change episode artwork
#1
12/09/2025

In this powerful episode, Dustin sits down with Sean Covey, President of FranklinCovey Education, for a candid conversation about why so many schools today feel overwhelmed, overcommitted, and stuck in the whirlwind of competing priorities. Drawing from decades of global experience, and fresh insights from recent district visits, Sean describes what educators are experiencing firsthand: growing student needs, teacher burnout, increasing complexity, and constant pressure to improve everything at once.

Tune in for practical insights and mindset shifts school and district leaders can use tomorrow, a roadmap for moving from overwhelmed and overcommitted to focused, empowered, and...


Buried, Busy, and Breaking Through: Sean Covey on Schoolwide Change
Buried, Busy, and Breaking Through: Sean Covey on Schoolwide Change episode artwork
#1
12/09/2025

In this powerful episode, Dustin sits down with Sean Covey, President of FranklinCovey Education, for a candid conversation about why so many schools today feel overwhelmed, overcommitted, and stuck in the whirlwind of competing priorities. Drawing from decades of global experience, and fresh insights from recent district visits, Sean describes what educators are experiencing firsthand: growing student needs, teacher burnout, increasing complexity, and constant pressure to improve everything at once.

Tune in for practical insights and mindset shifts school and district leaders can use tomorrow, a roadmap for moving from overwhelmed and overcommitted to focused, empowered, and...


Finding Joy in the Gap
Finding Joy in the Gap episode artwork
#1
12/02/2025

December has a way of highlighting the gap between the year we envisioned and the one we’re actually living. In this reflective episode, Dustin Odham explores what it means to find joy in the gap—even when the work feels unfinished and the season feels heavy.

If you’re an educator who needs a moment to breathe, reset, and see your impact with fresh eyes, this episode is for you. Listen now and follow Change Starts Here on YouTube, Apple Podcasts, Spotify, or wherever you get your podcasts.

Host: Dustin Odham

Timestamps:

...


Finding Joy in the Gap
Finding Joy in the Gap episode artwork
#1
12/02/2025

December has a way of highlighting the gap between the year we envisioned and the one we’re actually living. In this reflective episode, Dustin Odham explores what it means to find joy in the gap—even when the work feels unfinished and the season feels heavy.

If you’re an educator who needs a moment to breathe, reset, and see your impact with fresh eyes, this episode is for you. Listen now and follow Change Starts Here on YouTube, Apple Podcasts, Spotify, or wherever you get your podcasts.

Host: Dustin Odham

Timestamps:

...


Retrain Your Brain: Finding the Good in Busy Times
Retrain Your Brain: Finding the Good in Busy Times episode artwork
#1
11/26/2025

In this energizing episode of Change Starts Here, Kim Yaris explores how you can retrain your brain to move from constant stress to noticing daily bright spots. She explains the brain’s filtering system (your RAS) in simple language and connects it to practical choices educators can make to see more of what’s working.

You’ll hear encouraging data showing that schools can shift momentum—even in the busiest seasons—and walk away with two quick routines that make the good more visible, without adding anything to your to-do list.

Real change comes from small, rep...


Retrain Your Brain: Finding the Good in Busy Times
Retrain Your Brain: Finding the Good in Busy Times episode artwork
#1
11/26/2025

In this energizing episode of Change Starts Here, Kim Yaris explores how you can retrain your brain to move from constant stress to noticing daily bright spots. She explains the brain’s filtering system (your RAS) in simple language and connects it to practical choices educators can make to see more of what’s working.

You’ll hear encouraging data showing that schools can shift momentum—even in the busiest seasons—and walk away with two quick routines that make the good more visible, without adding anything to your to-do list.

Real change comes from small, rep...


Four Moves to Tackle Tough Talks
Four Moves to Tackle Tough Talks episode artwork
#1
11/18/2025

Difficult conversations shape culture. In this episode, host Dustin Odham sits down with Todd Davis to unpack why relationships are the operating system of leadership and how trust grows through specific, repeatable behaviors. They translate big ideas into concrete moves, from framing purpose and positive intent to the small language shifts that make feedback clearer and more helpful.

You will leave with a practical cadence you can start this week: listen to understand, name your purpose, state positive intent, and pause when the moment gets heated so the relationship stays primary. Try one behavior today, then build...