Senior Housing Investors

40 Episodes
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By: Haven Senior Investments

Bringing you the innovators, investors, and leaders across the full spectrum of senior housing & care, all of whom provide for the betterment of our senior population.

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Why Staffing Dashboards Fail in Court
#17
Today at 9:00 AM

Your staffing dashboard can look perfect right up until a plaintiff’s lawyer asks a simple question under oath: who was actually in the building on a random Tuesday night months ago? That moment is where senior care operators get trapped, because the schedule says one thing, the time clock says another, agency invoices say a third, and the EHR tells a fourth story based on resident acuity and what care was truly required.

We break down the legal earthquake shaking nursing homes after a major understaffing verdict that includes millions in compensatory damages and millions more in...


Why Senior Care AI Breaks Without Data Authority - A Deep Dive
#16
10/08/2026

Your AI model can be brilliant and still bankrupt you if it learns from numbers your own leadership team can’t agree on. Across senior housing and skilled nursing, operators are buying predictive models, automation, and shiny dashboards, then discovering the fine-print risk: occupancy, staffing, acuity, and revenue don’t mean the same thing across the PMS, EHR, billing, and the general ledger. When those systems disagree, AI doesn’t resolve the conflict. It amplifies it at microchip speed.

We walk through the “normal Tuesday” executive meeting where Operations reports 91.7% occupancy and Finance reports 89.9%, and why averaging them creat...


Who Owns The Truth In Senior Living & Care Data - A Debate
#14
09/26/2026

Two systems can be perfectly “integrated” and still be perfectly untrustworthy. We kick off with a restaurant-in-the-weeds analogy to capture what senior living operators feel every Monday morning: the EHR says one thing, the CRM says another, the general ledger says a third, and leadership burns time arguing instead of running the building. The real question underneath the dashboards is blunt: who has the authority to decide the operating truth?

We debate a governance framework built for senior housing and senior care operations, especially the institutional owner-operator relationship. One side argues the operator must hold unilateral control of t...


Fragmented Workforce Data Is Burning Millions
#13
09/16/2026

Running a senior living community can feel like piloting a jet with the windshield painted over: you’re legally responsible for staffing ratios, resident outcomes, and payroll, yet your “instruments” live in disconnected payroll, scheduling, EHR, and onboarding tools that never agree. That fragmentation drives a brutal reality: 70% to 100% annual frontline turnover, replacement costs that add up fast, and the agency labor trap where you pay 1.7 to 2.4 times an internal rate just to keep doors open. We walk through the real mechanics behind the bleed, including a simple example of how one lost CNA can trigger weeks of expensive backfi...


When Your Systems Disagree The Operator Must Decide
#12
09/01/2026

Three different leaders walk into the same senior care community and answer the same question three different ways: “How many residents live here today?” The clinical director trusts the EHR, sales trusts the CRM, finance trusts the billing system and suddenly occupancy is 85, 88, and 90 at the same time. That mismatch is more than messy reporting. It can mean incorrect billing to families, unsafe staffing assumptions, and broken operational confidence across assisted living and skilled nursing.

We pull apart the industry’s favorite buzzwords and ask what they actually solve. A “single source of truth” can centralize data, but it can...


Senior Housing Returns Depend On Operational Coherence
08/31/2026

The senior housing boom looks inevitable on paper: more Americans living into their 80s, “needs-based” demand that doesn’t wait for interest rates, and cap rates that beat a lot of traditional commercial real estate. But that spreadsheet story hides the real risk, and it isn’t the building. It’s the operating business inside the building, where labor, compliance, and clinical reality can erase NOI fast.

We walk through why the market is fixated on an incoming senior living supply shortfall, and why institutional capital keeps circling the space. Then we get specific about the catch: senior hou...


Why Fragmented Operating Records Make AI Dangerous
#11
08/12/2026

AI is moving so fast that it’s easy to believe the “SaaS apocalypse” storyline: a tiny team plus an LLM can rebuild narrow workflow apps in weeks, so entire categories of software must be doomed. We think that diagnosis is only half right. Features are getting cheaper by the day, but what’s actually dying is the fragmented enterprise model where 20 disconnected systems each hold their own version of reality.

We use senior housing and care as the clearest lens for the problem because it blends healthcare operations, labor scheduling, billing and reimbursement, compliance, real estate, and inve...


Heads In Beds Can Sink You
#9
08/06/2026

A building can be 95% full and still be quietly going broke. That is the operational paradox defining senior living in 2026, and it is why we are seeing a total decoupling of occupancy rate from enterprise value. We dig into the numbers investors love, the execution costs operators cannot escape, and the dangerous illusion that “heads and beds” automatically equals margin.

We break down the shift from physical occupancy to quality occupancy, including the four failure modes that can tank performance even in a packed community: clinical mismatch, workforce overload, margin erosion, and fragile census. You will hear the...


Why a Full Building Can Still Bleed Cash - A Deep Dive
#8
07/15/2026

A building can be 92% occupied and still be quietly falling apart. Aaron Powell and I dig into the “occupancy trap” in senior living and post-acute care: the comforting dashboard metric that celebrates full beds while revenue leaks, staffing breaks, and margins turn out to be artificial. When up to 14% of monthly revenue can vanish through level-of-care miscoding and ancillary underbilling, “looking full” is not the same as being financially healthy or clinically safe.

We walk through the real mechanics behind the failure: fragmented data spread across census, CRM, referrals, admissions, scheduling, electronic health records, and billing. That separati...


Why Senior Living and Care Still Flies Blind: An Extended Deep Dive
#7
06/27/2026

Your senior living tech stack might be packed with best-in-class tools and still be a recipe for operational blindness. We dig into a new white paper, “The Intelligence Layer: Owning the Senior Living Enterprise Memory,” and lay out why the last 20 years of digitization often produced application sprawl instead of true operating intelligence.

We talk through the real failure mode: clinical, finance, HR, and compliance teams doing great work inside separate systems that cannot “see” each other. That gap shows up as delayed insights, missed level-of-care billing, agency labor surprises, and compliance risks that only become obvious after da...


The Operating Intelligence Shift: Why Senior Living Must Own Its Enterprise Memory
#6
06/16/2026

Your tech stack can look modern and still leave you flying blind. Senior living and post-acute care operators are expected to run a life-or-death healthcare service, a high-turnover hospitality machine, and a massive real estate portfolio all at once, yet their “digital transformation” often fractures their brain into disconnected systems that refuse to talk. We dig into why that fragmentation creates a hidden tax on operations, from staffing instability to compliance exposure to margin erosion that only shows up after the damage is done. 

We break down two core ideas: the dashboard myth and enterprise memory. A dashb...


The Robotic Operating Layer Transforming Senior Care
#5
05/27/2026

The U.S. is racing toward a caregiving cliff: by 2032 we could be short hundreds of thousands of hands-on roles every year, and no new app can safely lift a frail adult out of bed. So what happens when senior living stops treating robots like flashy gadgets and starts using them as essential infrastructure that gives time back to humans? 

We walk through a resident’s morning to make the tech real: ambient M-wave radar that tracks respiration and detects falls without cameras, transfer robots and exoskeletons that spare caregivers’ backs, and logistics robots that haul linens and d...


How AI Predicts Staff Quits And Stabilizes Senior Care
#4
04/23/2026

Your best employee might be 30 days from quitting and the evidence could be sitting in plain sight inside scheduling software. We dig into the senior living labor crisis and the uncomfortable reality that turnover is not just a people problem, it is a math problem with brutal second-order effects: agency premiums, productivity loss, manager time drained into chaos, and even resident move-outs that can erase tens of thousands in revenue.

We walk through a privacy-first approach to predictive retention, where AI estimates 30, 60, and 90-day flight risk using operational signals already generated by payroll and scheduling systems. No...


Senior Living’s Data Reckoning - A Deep Dive
#3
04/14/2026

A multimillion-dollar senior living facility can be financed with nothing more than a 30-day-old PDF and a patchwork of systems that were never meant to talk to each other. That’s the tension we pull apart today: luxury buildings on the outside, broken digital infrastructure on the inside, right as the demographic wave makes the stakes impossible to ignore.

We walk through SeniorCRE and the founder’s contrarian claim that senior living doesn’t just need “more software” it needs less fragmentation. When clinical care, staffing, compliance, and accounting live in separate silos, operators spend their days translatin...


Brain Health That Sells Senior Living
#2
04/07/2026

We talk with Ted Teele about why brain health is now the biggest aging concern and why that reality is reshaping what people expect from senior living. We break down Brain Boosters, a science-informed cognitive wellness club that uses assessment, personalization, and social accountability to help residents stay sharp and help operators stand out.

• brain health as the top driver of senior living choice
• scientific wellness vs traditional wellness programming
• the four Ps predict prevent personalize participation
• evidence from the U.S. POINTER Study and why structure matters
• Brain Boosters as a practical first step...


The Seniors Housing Money Rush
#1
03/16/2026

We break down why tens of billions of dollars are rushing into seniors housing and care, and why a guaranteed surge in older Americans is colliding with a near stop in new construction.

We connect the JLL Spring 2026 investor survey to the real-world pressures shaping occupancy, rent growth, deal volume, and the uncomfortable affordability questions that follow. 


• demographic math behind demand growth for seniors housing and care

• construction starts collapsing due to replacement costs and interest rates

• absorption and occupancy recovery pushing operators past the 90% threshold 

• rent growth and NOI ex...


From Rates To Real Assets: Where Capital Goes Next - An AI Deep Dive
#11
11/21/2025

Capital is ready — but the map is foggy. This week we break down the policy, rate, and regulatory crosswinds shaping real estate strategy, and why non-financial risks like immigration rules, housing supply constraints, and trade policy now sit beside cost of capital in every underwriting model.

Operators are splitting into three camps:

Heavy Fog (defensive): preserving liquidity and slowing growthPatchy Fog (patient): watching rate signals and picking selective spotsClearing Fog (opportunistic): leaning in on timing, distress, and power availability

Where capital is actually going:...


When an 80+ boom meets a decade-low pipeline - An AI Deep Dive
#10
10/16/2025

We lay out why seniors housing enters late 2025 with strong tailwinds: a surge in 80-plus demand meets a decade‑low construction pipeline, pushing occupancy and competition higher. We break down the “haves vs have‑nots,” the return of GSE lending, HUD’s faster lane, and the headwinds that could reshape returns.

• demographic surge in the 80-plus cohort driving needs-based demand
• decade-low construction pipeline and supply lag through 2026
• occupancy rebound, strong net absorption, and rent growth
• performance gap between modern, well-operated “haves” and older “have-nots”
• bidding wars, compressed cap rates, and seller leverage
• improved debt markets with Fan...


The Power of Cost Segregation in Real Estate with Chris Streit
#9
10/07/2025

Unlock the secret to maximizing your real estate investment returns with expert insights from Chris Streit, CEO of Cost Segregation Authority. Discover how the strategic use of cost segregation can elevate your cash flow by accelerating depreciation on your properties. Special focus is given to senior living facilities, where reclassifying building components into shorter depreciation categories opens the door to immediate liquidity and further investment opportunities. Tune in to learn about the powerful tax incentives available, such as the 179D energy efficiency deduction, which can significantly amplify your financial returns.

Navigate the complexities of cost segregation and...


Energy Leadership and Team Synergy Insights with Bill Bent
#2
09/03/2025

When life threw an unexpected curve ball at Bill Bent in the form of a near-fatal accident, he emerged not just unscathed but reborn as a force of inspiration in both the business world and personal development sphere. Our conversation with Bill reveals the profound impact of resilience and a robust mindset, as he offers a treasure trove of wisdom on surmounting life's hurdles. From his days as a top mortgage executive to his current passion as a motivational speaker and life coach, Bill's narrative is a masterclass in transformation and the art of turning adversity into opportunity.

...


Go Further, Draw Closer with Eli Hauber
#11
08/22/2025

What if the key to deeper connection isn't retreating into what's safe, but venturing further into the unknown? This conversation with Eli Hauber, founder of From Here to Human, explores a powerful paradox that could transform how we relate to ourselves and others.

Eli shares the origins of his "Go Further, Draw Closer" philosophy, born from profound experiences in Uganda where he found himself alone in villages that hadn't seen outsiders in decades. These moments of extreme vulnerability—stripped of comfort, connectivity, and familiarity—revealed something unexpected: our deepest connections often emerge when we're furthest from what we k...


What We Owe Our Future Self: A Wealth Building Journey with Chris Larsen
#10
07/31/2025

What happens when life's most devastating moments become the catalyst for financial transformation? Chris Larsen's journey from competitive cyclist to multifamily real estate mogul began with unimaginable loss. After his best friend died suddenly at 18, Chris experienced a profound shift in perspective that would forever change his approach to life and money.

"If I die tomorrow, will I be satisfied with my life?" This question pushed him to abandon his cycling career and pursue what truly mattered – living fully and creating financial freedom. At just 21, while studying engineering at Virginia Tech, Chris purchased his first rental property, la...


Work Optional: Redefining Wealth, Purpose, and Identity with Keith Blackborg
#9
06/09/2025

What If You Could Be Work Optional ?

In this episode, Keith Blackborg, a CPA turned investor, shares how he retired at age 32—not to stop working, but to start living intentionally. Through his company, Financial Journey, Keith now helps high-net-worth individuals and entrepreneurs achieve financial independence and reclaim control of their time, purpose, and legacy.

Keith introduces a new paradigm: "work optional" living—where wealth is a tool for freedom, not just accumulation. He dives deep into the financial strategies and identity shifts required to move...


Boomers Turn 80: Why Your Grandma Can’t Find an Apartment - A Deep Dive
#8
05/15/2025

The Perfect Storm in Senior Housing Has Arrived.

In 2025, demand for senior housing is exploding as baby boomers begin turning 80—the critical age when care decisions accelerate. Annual absorption has surpassed 35,000 units for three consecutive years, pushing occupancy rates toward 90%. But there’s a catch...

New construction has collapsed, falling below 10,000 units in 2024—the lowest level since 2009. With rising costs, labor shortages, and tightened lending, supply simply can't keep up.

The result? Rates are rising sharply.

Independent living studios jumped 8.5% in Q1Assisted living increased 7.4% across all unit typesM...


Does Your Labor Deserve a Technology Lifeline with Sue Graves
#7
05/09/2025

What if technology could improve human connection in senior housing—not replace it?

In our latest episode of the Senior Housing Investors Podcast, Sue Graves shares how thoughtfully implemented tech solutions are transforming both the resident experience and the employee experience in senior living communities.

From reducing staff turnover to streamlining operations, here are just a few highlights:

 ✅ Conversational AI handles up to 80% of routine inquiries
 ✅ Robotics reduce physical strain and increase efficiency
 ✅ Earned wage access has cut turnover by up to 60%
...


AI Meets Senior Housing: Transforming Investment Strategies with Daniel Holmlund
#6
04/28/2025

In this insightful episode, Daniel Holmlund, founder of the Alternative Investing Club and a veteran AI expert, delves into how artificial intelligence is reshaping the landscape of senior housing investments.

From his extensive experience at Intel to leading innovative investment strategies, Daniel shares how tools like Retrieval-Augmented Generation (RAG) and agentic AI are streamlining due diligence processes, enhancing decision-making, and identifying lucrative opportunities in the senior housing market.

Whether you're an investor, developer, or operator, this conversation offers valuable perspectives on integrating AI into your investment approach.


The Longevity Wave & the Financial Storm: Finding Opportunity in Senior Housing
#5
04/11/2025

Senior housing faces a "double whammy" of challenges from dramatic interest rate increases and persistent tariffs on construction materials, yet demographic trends still make it an incredibly strong long-term investment opportunity.

• Interest rates have jumped 200-300 basis points higher than pre-pandemic levels, significantly increasing the cost of capital
• Construction material costs have risen 15-25% due to tariffs, particularly affecting specialized components needed in senior living
• Transaction volumes have dropped 35-40% as buyers seek discounts while sellers remain anchored to pre-interest rate hike valuations
• New construction starts are down 45% from their peak, limiting new supply through...


Your Legacy Shouldn't Be Destroyed by Capital Gains Tax with Brett Swarts
#4
03/29/2025

Brett Swarts reveals how the Deferred Sales Trust offers freedom, flexibility, and tax deferral for high-net-worth individuals exiting businesses or real estate investments. This innovative strategy provides an alternative to traditional 1031 exchanges by allowing sellers to defer capital gains taxes while creating truly passive income streams.

• Understanding how capital gains taxes can take 20-50% of profits when selling appreciated assets
• How Deferred Sales Trust works as an installment sale with a trust that provides complete investment flexibility
• Real-world examples including a dental practice sold for $16M generating $120K monthly in passive income
• Differences from 1031 exchange...


The Future of Senior Living: Is Now the Time to Invest?
#3
02/28/2025

Packed with valuable insights, this deep dive into the seniors housing market offers a detailed exploration of the industry's current trends and future opportunities. We discuss the latest data from JLL's Seniors Housing and Care Survey and discover how demographic shifts are affecting the landscape of senior living investments.

• Strong market activity with rising confidence and transaction volume 
• Insights on cap rate compression and what it means for investors 
• Rebounding occupancy rates and robust rent growth trends 
• Limited new construction creating favorable supply-demand dynamics 
• Increasing interest from a variety of investor types, including private equity...


The Rise of Longevity Communities and Cognitive Wellness with Ted Teele
#2
01/23/2025

According to Ted Teele from Longevity Community Consultants, transforming senior living requires a radical shift to meet the expectations of baby boomers, and longevity communities offer a promising solution by embedding scientific wellness into aging. With a focus on prevention, personalized health strategies, and community engagement, these innovative spaces aspire to enhance overall quality of life for seniors.

• Exploring the rise of longevity communities
• Emphasizing the role of scientific wellness in aging
• Understanding the four P's: predicting, preventing, personalizing, and participating in health
• Highlighting the importance of health assessments in preventative care
• Discussing the role o...


Reimagining Senior Living: AI, Ethics, and a Vibrant Future - A Deep Dive
#1
01/13/2025

The podcast explores the evolving landscape of senior living, discussing the limitations of AI, the shifting dynamics of marketing, and the importance of community design. It highlights the need for adaptability in the industry to meet the changing demands of a new generation of residents.
 
• AI's role in senior living is nuanced, requiring human connection 
• Decline of third-party referral sites changing power dynamics 
• REITs are increasingly taking active roles in operations 
• Staffing challenges remain from pandemic impacts 
• Demand from aging baby boomers pushing innovation 
• Evolving design emphasizes intergenerational connections 
• Industry must adapt to attract youn...


Fostering a Tech-Savvy Culture in Senior Communities - Parasol Alliance
#12
12/30/2024

In this engaging episode, Amber Bardon, CEO of Parasol Alliance, shares invaluable insights on how technology can serve as a powerful competitive differentiator in senior living communities. She discusses the importance of strategic assessments, fostering a positive tech culture, and the need for robust systems to adapt to the changing landscape of senior living requests and challenges.

• Technology as a competitive differentiator in senior living
• Amber Bardon's journey in the senior living tech industry
• Parasol Alliance's mission to transform community operations
• Addressing challenges with strategic technology assessments
• Importance of fostering a culture that embraces t...


The Role of Humanoid Robots and Human - An Ai Deep Dive
#11
12/20/2024

What if robots could revolutionize senior care without sacrificing the human touch? Our latest episode promises insights into how humanoid robots might be the key to addressing workforce shortages and rising care costs in an aging world. We dive into the capabilities of cutting-edge technologies like Tesla's Optimus and Figure 2, exploring their potential to transform routine care tasks and allow human caregivers to focus on emotional support. Hear our thoughts on maintaining a delicate balance between embracing technology and preserving essential human empathy.

Join us as we unravel the future of human-robot interactions, where communication evolves beyond...


The Demographic Shift Driving Senior Housing Needs - An Ai Deep Dive
#10
12/07/2024

Is the senior housing market on the brink of a major transformation, or are we headed for a supply crunch disaster? Join us on the Senior Housing Investors Podcast as we engage with a seasoned Ai expert to unravel this paradox. With the 80-plus population projected to grow by over 20% in the next five years, the demand for senior living options is set to soar. Yet, new construction is stagnating at its lowest point since 2009. Together with our guest, we dive into the demographic trends and market forces driving this reality, including the role of baby boomers and their...


Evolving Senior Housing: Insights and Innovations with Matt Derrick
#8
10/13/2024

Ever wondered how senior housing is evolving to meet the needs of an aging population? Join us for an enlightening conversation with Matt Derrick, Managing Director of Confluent Senior Living, who shares his wealth of knowledge gained from over 15 years in the real estate sector. Matt takes us through his journey from Opus Northwest to spearheading Confluent's senior housing division, revealing innovative strategies that have set them apart in this competitive market. Learn how the division of roles in real estate development can leverage individual strengths and drive success, contributing to an impressive track record of 26 ground-up projects.
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Transforming Senior Living: Wing Pepper's Journey with Perch Houses
#7
09/13/2024

Unlock the secrets to enriching senior living with Wing Pepper, the visionary CEO and co-founder of Perch Houses. In this episode, Wing reveals his inspiring transition from a digital marketing maven to a pioneer in co-living solutions for women over 55. Driven by his personal journey of caregiving during the COVID-19 pandemic, Wing shares how Perch Houses tackles critical issues like loneliness and affordability for seniors. You’ll learn about the unique challenges faced by older women and how Perch Houses provides them with much-needed community and support.

Explore the transformative benefits of co-living, as we delve into ho...


The Human Side of Risk Management in Senior Living Facilities with Steve Groth
#6
08/28/2024

In today's episode of the Senior Housing Investors Podcast, we sit down with Steve Groth, a seasoned property and casualty risk consultant with INSURICA, who provides enlightening insights into this critical issue. Through a heartfelt recount of his grandmother's hospice care, Steve shares how this personal experience reshaped his perspective on the profound impact of risk management and safety in healthcare and senior living sectors. 

Steve walks us through the startling reality of high injury rates among employees in skilled nursing and assisted living facilities. Drawing parallels to industries like construction and manufacturing, he identifies key injury c...


Patient Voices Leading the Way in Healthcare
#5
07/29/2024

This episode features Greg Kotzbauer, co-founder of the About Me Institute, who shares his path from healthcare tech to championing value-based care at Dartmouth Institute for Health Policy and Clinical Practice. Discover how his efforts are steering organizations away from fee-for-service models towards systems that prioritize patient well-being and high-value care. 

In this enlightening episode, John Hauber and Greg unpack the concept of value-based care, where outcomes take precedence over costs. Learn how proactive screenings and preventive measures, inspired by Sweden’s patient-centered approach, can transform healthcare. We also spotlight initiatives in North Car...


Harnessing the Power of AI for Strategic Senior Housing Decisions with Kyle Gardner
#4
04/13/2024

Welcome to today's episode where we dive deep into the transformative impact of artificial intelligence on the senior housing investment landscape. Joining us is Kyle Gardner, the COO of NIC MAP Vision, who brings a wealth of expertise to our discussion. Today, we'll uncover how AI is revolutionizing the field, turning intricate market analysis into a streamlined and efficient process essential for investors, operators, and developers across the spectrum—from quaint small towns to bustling metropolitan areas.

With the help of NIC MAP Vision's cutting-edge technology, we'll explore how what once took days of financial analysis can no...


Advancing Senior Wellness through Technology and Design with Tod Petty
#3
03/26/2024

Embark on a visionary exploration of senior living with Tod Petty, the marketing maestro at Fynn.io, as we unpack the seismic shifts in technology and healthcare that promise fulfilling futures for our elders. Discover how the industry is pivoting towards a value-based care model, emphasizing wellness and longevity, and why it's crucial to meet the impending housing demands of the next decade. John Hauber's conversation with Tod covers the essential role of data analytics, and the critical insights from his podcast, Senior Housing Unfiltered, arming investors with the knowledge to capitalize on the forthcoming senior housing boom.
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