Fraudology Podcast with Karisse Hendrick

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In this episode of the Fraudology Podcast, Karisse Hendrick dives deep into the world of impersonation scams targeting major retailers and financial institutions. Drawing from an off-the-record conversation with a fraud expert at a large retailer, Karisse reveals insider strategies for combating these increasingly prevalent scams. She explores how fraudsters impersonate well-known brands like Amazon, Microsoft, and Best Buy to trick victims into purchasing gift cards or sharing sensitive information.

The episode highlights innovative tactics used by retailers to shut...

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In this episode of the Fraudology Podcast, host Karisse Hendrick welcomes back fraud expert Frank McKenna to discuss the alarming rise in application fraud targeting digital banking and lending. They dive into recent research from Visa showing financial institutions are facing mounting losses as cybercriminals exploit digital platforms with sophisticated identity theft tactics. Frank provides expert analysis on why application fraud has skyrocketed, with 1 in 15 digital loan applications now being fraudulent compared to just 1 in 1000 for transaction fraud.

The conversation...

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In this episode of Fraudology Karisse Hendrick dives into the latest fraud news and trends impacting consumers and businesses alike. She kicks things off with a startling statistic - 96% of Americans are targeted by scammers every single week through emails, calls, texts, and social media. Karisse breaks down the different types of scams people face and provides expert tips on how to avoid falling victim.

The episode then explores the surge in application fraud targeting digital banking, with Visa warning...

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In this episode of the Fraudology Podcast, Karisse Hendrick dives deep into the latest updates to Visa's Acquiring Monitoring Program (VAMP). As a seasoned e-commerce fraud fighter, Karisse breaks down the complex changes to VAMP and what they mean for merchants, acquirers, and the payments industry.

She explains how Visa has consolidated its fraud and dispute monitoring programs, adjusted thresholds, and introduced new rules around prevention tools. Karisse highlights key aspects like the double-counting of fraud disputes, changes to excessive...

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In this insightful episode of the Fraudology Podcast, host Karisse Hendrick welcomes back Matt Vega, now Chief of Staff at Sardine, to discuss the latest trends in marketplace fraud and seller risk. Matt shares his unique perspective from both the customer and vendor sides, explaining how Sardine's customizable fraud tech stacks are revolutionizing fraud prevention across industries.

The conversation dives deep into the importance of feedback mechanisms in fraud detection, with Matt emphasizing how crucial it is for companies to...

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In this episode of the Fraudology Podcast, Karisse Hendrick sits down with Allison Miller, a veteran in the fields of fraud prevention and cybersecurity. With over two decades of experience at companies like Visa, PayPal, Google, and Reddit, Allison brings a unique perspective on the convergence of fraud and cybersecurity.

The conversation delves into Allison's impressive career trajectory, from her early days at Visa to her current role as a consultant helping companies navigate the complex landscape of fraud and...

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In this episode of Fraudology Karisse Hendrick provides important updates on Visa's Acquirer Monitoring Program (VAMP) and explores how recent tariffs are impacting e-commerce fraud. Hendrick explains that VAMP implementation has been delayed until October 1st, with fines not taking effect until January 2024. She clarifies that acquirers will likely pass VAMP fees onto merchants exceeding certain fraud ratios. Notably, Visa is expected to announce that alerts from Ethoca, CDRN, and RDR will now count towards reducing merchants' fraud ratios - a significant...

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In this eye-opening episode of the Fraudology Podcast, host Karisse Hendrick sits down with fraud prevention expert Steve Lenderman to explore the fascinating world of fraud across different industries. With over 26 years of experience fighting fraud in banking, insurance, payroll, and more, Steve shares invaluable insights on how fraudsters adapt their tactics across verticals.

The conversation dives deep into the surprising similarities between banking fraud and insurance fraud, with Steve explaining how insurance companies are now facing many of the...

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In this episode of Fraudology Karisse Hendrick sits down with Angela Diaz, a seasoned fraud and risk management expert with nearly two decades of experience across both the merchant and banking sectors. Angela shares her unique journey from customer service to fraud prevention, offering invaluable insights into the complex world of financial crime.

The conversation delves deep into the challenges faced by banks and merchants in combating fraud, particularly first-party fraud. Angela explains the intricate balance between protecting customers and...

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In this episode of the Fraudology Podcast, host Karisse Hendrick sits down with Patrick Finnigan, a veteran fraud fighter with over 20 years of experience in the restaurant and digital gift card industry. Patrick shares his journey from Medicare fraud investigator to director of fraud and loss prevention at Inspire Brands, offering valuable insights into the world of e-commerce fraud.

The conversation delves into the challenges of preventing fraud in the digital realm, particularly in mobile ordering and gift card transactions...

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In this special episode of Fraudology, a live recording at Fight Fraud Club, Karisse Hendrick and Hailey Windham dive deep into the world of financial fraud, offering invaluable insights for both industry professionals and everyday consumers. The duo discusses recent fraud trends, including the surprising ineffectiveness of chip cards in reducing debit card fraud, Japan's controversial approach to limiting ATM withdrawals for elderly customers and answers questions from the audience.

They also explore the critical role of collaboration in fighting...

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In this episode of Fraudology, Karisse Hendrick and guest Austin Harris, fraud manager at Cross River Bank, explore the rapidly evolving world of AI-driven fraud. The conversation begins with a discussion of how easily accessible AI tools are transforming fraudulent activities, particularly in synthetic identity creation and account takeovers. Austin shares his firsthand experience with these tools and emphasizes the challenges they pose for fraud detection.

The episode then shifts to the changing regulatory landscape and its potential impact on...

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In this revealing episode of the Fraudology Podcast, host Karisse Hendrick pulls back the curtain on major changes coming to Visa's fraud and chargeback programs that will significantly impact e-commerce merchants. She provides exclusive details on updates to Visa's Compelling Evidence 3.0 and VAMP initiatives, including clarification on how new fraud-to-sales ratios will be calculated and news of a 6-month extension to the advisory period.

Hendrick also breaks down complex new fee structures Visa is implementing for chargeback response times, warning...

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In this week's fraud news roundup on the Fraudology Podcast, host Karisse Hendrick delivers critical updates and insights for the e-commerce and fraud prevention community. The episode begins with important clarifications on Visa's Acquiring Monitoring Program (VAMP), detailing how refunds and post-authorization fraud decisions can impact merchants' scores. Karisse then dissects Stripe's controversial new chargeback fee structure, which introduces an additional $15 charge for disputing chargebacks. This change raises important questions about Stripe's incentives and could have significant financial implications for merchants using...

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In this eye-opening episode of the Fraudology Podcast, host Karisse Hendrick dives deep into the controversial new Visa Acquirer Monitoring Program (VAMP) set to launch on April 1st. Fresh from attending the Merchant Risk Council's annual conference in Las Vegas, Karisse shares exclusive insights on how this program is causing major concern among merchants and acquirers.

She breaks down the complex VAMP ratio calculation, explaining how it combines TC40 fraud alerts and TC15 non-fraud disputes, and details the strict new...

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Karisse Hendrick sits down with Marc Evans, a seasoned detective specializing in financial crimes and fraud. As the founder of FraudHero, Marc brings a wealth of knowledge from his 13 years in law enforcement, including six years dedicated to investigating financial crimes. The conversation delves into the evolving landscape of fraud, with a particular focus on emerging scams that are devastating businesses and individuals alike.

Marc sheds light on two alarming trends: bank courier scams and employee scams. In bank courier...

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In this episode of Fraudology Karisse Hendrick dives deep into the latest fraud trends and technologies impacting e-commerce and the gig economy. She kicks things off by exploring a powerful new AI tool called Sanas AI that can mask accents and background noise - a technology fraudsters are already exploiting to make scam calls sound more legitimate.

Karisse then unpacks key findings from Incognia's "Frontline Report of Gig Economy Fraud," revealing how bad actors are taking advantage of food delivery...

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This episode of Fraudology Podcast brings together host Karisse Hendrick and Banking on Fraudology's Hailey Windham for an in-depth analysis of the recently released 2024 Suspicious Activity Reports (SARs). This data-packed discussion reveals troubling trends in the world of financial fraud, with significant increases in account takeovers, identity theft, and wire fraud.

Hailey, drawing from her extensive experience in the banking sector, provides valuable insights into the mechanics of these fraud schemes and the challenges faced by financial institutions in combating...

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In this episode of Fraudology, host Karisse Hendrick and guest PJ Rohall explore the evolving landscape of fraud prevention communities and conferences. PJ, co-founder of About Fraud and Fraud Fight Club, shares his journey from creating a simple resource aggregator to building a dynamic, multi-faceted platform for fraud fighters. He discusses the challenges and opportunities in connecting professionals across different sectors of the fraud prevention world, from e-commerce to banking to fintech.

The conversation delves into the unique approach...

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In this episode of the Fraudology Podcast, Karisse Hendrick dives into the world of tools and technologies that fraudsters are repurposing for nefarious purposes. She shares insights from her recent interview with a reporter about AI tools being used both for and against fraud. She explains why seemingly helpful solutions like AI chatbots that waste scammers' time are not scalable enough to make a real impact. The episode then explores two powerful tools fraudsters are leveraging: TextVerified and hyper-disposable email domains.

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In this episode of Fraudology Karisse Hendrick welcomes Patrick Hall, Product Architect at Persona, for an in-depth exploration of the cutting-edge world of online fraud prevention and identity verification. Patrick, with his rich background in fraud fighting at industry giants like DoorDash, Uber, and BlackRock, offers listeners a unique perspective on the challenges and innovations shaping the trust and safety landscape. The conversation kicks off with a deep dive into the complexities of KYC (Know Your Customer) processes in modern marketplaces, revealing...

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In this episode of Fraudology, Karisse Hendrick and Erin West, founder of Operation Shamrock, unravel the complex web of pig butchering scams that are draining wealth from Western countries. Erin, a former prosecutor, shares her journey from law enforcement to founding a non-profit dedicated to combating these sophisticated frauds.

The conversation provides listeners with an insider's view of the massive scale of these operations, including eyewitness accounts of sprawling scam compounds in Southeast Asia. Erin and Karisse discuss the multifaceted...

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The latest episode of Fraudology takes listeners on a journey through a multi-million dollar fraud case that spans continents and combines various scam techniques. This episode breaks down a plea agreement involving WeChat auctions of fraudulently obtained gift cards, elder fraud, romance scams, and large-scale Apple product fraud.

Karisse explains how criminals target states with no sales tax, like New Hampshire, to maximize profits and details the intricate process of purchasing genuine products with stolen gift cards, shipping them overseas, a...

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Join Karisse Hendrick and special guest Tracy Brown as they dive deep into the world of e-commerce fraud prevention in this captivating episode of the Fraudology Podcast. Tracy, a veteran in the field and current VP at the Merchant Risk Council (MRC), shares her unique origin story in fraud prevention and how it led to the formation of the MRC.

The duo discusses the latest fraud trends keeping merchants up at night, including the surprising rise of refund abuse and...

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The latest episode of Fraudology Podcast with Karisse Hendrick offers a gripping exploration of cutting-edge fraud schemes threatening individuals and institutions alike. Karisse kicks things off by dissecting the headline-grabbing Brad Pitt AI scam, where a woman lost nearly a million dollars to fraudsters using artificially generated images of the actor.

Drawing on insights from fraud expert Frank McKenna, Hendrick reveals the surprisingly accessible technology behind these convincing deep fakes. The episode then tackles a heartbreaking new trend - identity...

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The latest Fraudology Podcast episode features an eye-opening conversation between host Karisse Hendrick and fraud expert Frank McKenna, as they unpack their top fraud predictions for the year ahead. The discussion centers around the theme of eroding trust in digital interactions, with Frank explaining how AI-powered scams are becoming the new norm. They explore the rise of "data sniper scams," where fraudsters leverage breached personal data to create hyper-targeted, fear-inducing messages.

The episode also covers the increasing sophistication of romance...

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In this information-packed episode of the Fraudology Podcast, Karisse Hendrick tackles three major fraud stories making waves in the financial world. She starts by dissecting a $2.2 million cryptocurrency scam in New York that used fake job offers to dupe victims. Karisse explains how the scammers operated and how authorities were able to trace and freeze the stolen funds. Next, she examines the massive $255 million penalty levied against Cash App for inadequate fraud protections. Drawing on her extensive payments industry experience, Karisse offers...

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Prepare to have your mind blown by the latest Fraudology episode featuring Nick Furneaux, a trailblazer in cryptocurrency investigations. Karisse guides listeners through an eye-opening discussion on the realities of crypto-related crime and the investigative techniques used to combat it.

Furneaux shares shocking insights into the industrialization of scamming, including the disturbing rise of "scam centers" where fraudsters themselves become victims of human trafficking. The conversation takes unexpected turns, touching on everything from ancient Greek insurance fraud to the philosophical...

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In this episode of Fraudology Podcast, Karisse Hendrick dives into the latest developments in online fraud and consumer protection. She discusses a groundbreaking proposal by the Consumer Financial Protection Bureau (CFPB) to extend consumer protections to cryptocurrency transactions, potentially aligning crypto accounts with traditional bank accounts in terms of fraud prevention standards.

Karisse explores the implications of this proposal, including its potential to address rising cyber threats and provide more robust protections for consumers transacting in stablecoins and other digital...

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In the latest episode of the Fraudology Podcast features an enlightening conversation between Karisse Hendrick and Jason Costain, founder of Javloc consultancy and a seasoned fraud prevention expert. Jason takes listeners on a journey through the transformation of the UK banking industry's approach to authorized push payment (APP) scams, offering a wealth of knowledge for fraud fighters worldwide.

Jason delves into the game-changing developments in fraud prevention triggered by the UK's voluntary reimbursement code. He explains how this shift led...

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In the first solo episode of 2025, Fraudology Podcast host Karisse Hendrick delivers a comprehensive overview of the fraud landscape, offering listeners a roadmap for the challenges that lie ahead. Hendrick shares insights from her collaboration with fraud experts Frank McKenna and Mary Ann Miller on their annual fraud predictions, revealing alarming trends in scams, data breaches, and AI-enabled fraud.

The episode highlights how 2024 saw a staggering $1.3 trillion transfer of wealth to criminals through scams, affecting 3 billion people weekly. Karisse delves...

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This episode of the Fraudology Podcast episode features a riveting discussion between host Karisse Hendrick and returning guest Chen Zamir on the unexpected potential of large language models (LLMs) in fraud detection. Chen details his recent experiment using Claude AI to analyze transaction data, which yielded surprisingly accurate results in identifying fraudulent activity without any specialized training or data preparation. The conversation delves into the implications of these findings, exploring how LLMs could democratize access to sophisticated fraud prevention tools for businesses...

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Fraudology's year-end episode delivers a treasure trove of insights as Karisse Hendrick interviews Sardine CEO Soups Ranjan about the latest fraud prevention techniques and industry trends.

Ranjan unveils Sardine's game-changing card-to-identity matching tool, a breakthrough in fraud detection that can identify cardholder names and phone numbers for both credit and debit cards. This innovative solution has already proven its worth, catching 35% of fraud in initial trials. The discussion also covers the rise of seller-side fraud in marketplaces and Sardine's unique...

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In this timely episode of the Fraudology Podcast, Karisse Hendrick dives into the latest fraud trends and cybersecurity threats impacting e-commerce during the busy holiday shopping season. Hendrick shares surprising data from TransUnion showing a 30% decrease in fraud rates compared to last year's Black Friday and Cyber Monday period. She provides insider perspective on why fraud percentages may be lower, despite an increase in overall fraud instances, and compares this year's trends to previous holiday seasons.

The episode also covers...

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In this episode of Fraudology we recap a Banking on Fraudology episode, where we tackle one of the most pressing issues facing financial institutions today: synthetic identity fraud.

Windham welcomes David Maimon, a renowned expert in cybercrime and head of Fraud Insights at Sentilink, for an in-depth discussion on the mechanics and implications of this sophisticated form of fraud. Maimon breaks down the key differences between first-party and third-party synthetic identities, explaining how fraudsters combine real and fake information to...

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In this episode of the Fraudology Podcast, Karisse Hendrick dives into the latest trends and developments in online fraud, providing valuable insights for e-commerce professionals and fraud fighters. How cybercriminals are shifting away from Telegram to new platforms like Meta's Threads, highlighting the evolving landscape of digital fraud.

She discusses a recent SpyCloud report detailing how fraudsters are exploiting Threads' features to advertise stolen credit card information and other sensitive data. The episode also covers the Wall Street Journal's examination...

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This episode of Fraudology provides a fascinating look into the world of banking fraud through the eyes of guest Hailey Windham. Karisse and Hailey explore the diverse range of topics covered in recent episodes of the Banking on Fraudology podcast, from combating human trafficking to innovative approaches in internal auditing.

The conversation delves into the critical issue of first-party synthetic fraud, with Hailey explaining how fraudsters manipulate personal information to create false identities and exploit financial institutions. David Maimon's research...

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In this episode of Fraudology Karisse Hendrick, solo dives into the latest in online fraud and sharing a moment of gratitude. We kick things off by exploring two major news stories: Meta’s removal of over 2 million pig butchering scam accounts and the arrest of 215 individuals in a $232 million crypto scam in South Korea.

As we reflect on Thanksgiving, Karisse also shares some heartfelt messages from fellow fraud fighters about what they’re grateful for this year. Plus, she offers her...

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In this episode of Fraudology, join Karisse Hendrick as she shines a spotlight on the evolving landscape of fraud during the holiday season. We delve into the alarming rise of phishing attacks and automated fraud detection tools while unpacking the chilling case study of DeAndre Merritt, aka "Scam Likely," a fraudster who expanded his schemes during the pandemic.

We also discuss the impact of frequent data breaches, like T-Mobile's ninth breach in five years, and new retailer policies to combat...

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In this episode of Fraudology, host Karisse Hendrick dives deep into recent developments in the world of online fraud. She discusses a groundbreaking webinar by Supes Ranjan of Sardine that introduced innovative e-commerce fraud detection tools, and the bold legislative moves in Singapore to freeze scam victims’ bank accounts to safeguard them from further exploits. Karisse also highlights the alarming rise of AI-powered phone scams, featuring Starling Bank's new app feature to combat these sophisticated fraud tactics.

Additionally, the episode ex...