Mentoring with Geraldine

I’m kicking off September with sustainable growth, and this fortnight, we’re talking about capacity.

When you run your own practice, it’s not just about how many clients you can fit into the diary. There’s the consult, the notes, the research, the admin, the business itself, and then there’s having enough energy left for your actual life.

I’m sharing how I worked out my own limit of 15 clients a week, why I protected certain days and evenings, and why “just book more clients” isn’t always the answer. I’m also looking at some...

I got asked to hand over my bio recently and had to stop and rewrite the whole thing, because it wasn’t me anymore. Our work changes quietly. We take on different clients, learn new things and develop our practice, but the words we use can stay stuck in the past.

In this episode, I’m taking you through an identity audit, including your bio, your one-line introduction, the language you use and who your work is actually for now.

The full identity audit workbook is part of the Strategy Lab work, where we’ll take t...

Has Your Professional Identity Changed?

Things change. Your practice changes, you learn more, you work with different people, and before you know it, the bio you wrote a year ago doesn’t really describe you anymore.

In this episode, I’m talking about doing an identity audit. Looking at what you do now, who you work with now, and whether the way you talk about yourself has caught up.

For my Strategy Lab people, your exclusive content and workbook are now in the Lab, ready for you to work through. You’ll have a clea...

What did you say yes to this week that you're already resenting?

Saying a clean no (and a clear yes) isn't as simple as it sounds, it's something we have to practise and normalise. My niece never says yes or no to anything. It's always "what about we do it this way?" Turns out that's exactly how she talked her way into becoming a ski instructor, against her father's doubts.

This week I'm unpacking why softening our yeses and noes might be the small change that actually sticks, plus questions to sit with.

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We've just wrapped up July, which was our end of financial year month (hello, tax time and those awkward money conversations), so this month I'm shifting gears to talk about leadership and identity. And no, I don't mean the "write a book, get on stage, save the world" version. I mean the small, daily one. The one that's really just a pattern of yeses and noes.

In this episode I talk about why it's okay to have another job while you build your practice, the moment someone copied my Academy name and how I turned it into...

As we finish up the month, it's a good chance to stop and have a look at how things are really going in your practice. Not just the income or the number of clients you've seen, but the difference you've made.

How have your clients changed? What have they achieved? What conversations have stayed with you? We'll also have a look at client retention, whether it's time to ask for a review, and why the impact you have every day is often the most valuable part of your work.

Strategy Lab members, your one-to-one link...

AI is everywhere at the moment, and chances are your clients are arriving with advice from Google, social media, AI, or somebody they've spoken to along the way.

So where does that leave us as practitioners?

In this episode, I'm talking about the difference between having an answer and making a real difference for the person sitting in front of you. Because while information is easy to find, understanding the individual and what they need is something else entirely.

We'll also look at the impact we have in practice every day, and why...

Every so often I like inviting someone onto the podcast because I always enjoy hearing how other practitioners have built their businesses.

This week I sat down with Coby du Preez, massage therapist, business owner and mentor, to chat about growing a practice, building a community around you, avoiding burnout and why it's so important to really understand what your clients are trying to achieve.

We also talk about making the move from being a solo practitioner to leading a team, and why building relationships, both with your clients and other health professionals, is such...

This week's a bit of an encourager for you all, whether you're in the Strategy Lab or just out there in podcast land.

So today I've got three questions for you to sit with, whatever you're doing right now (dishes, walking, driving, whatever it is). Answer them honestly and you'll walk away knowing exactly where your pricing is leaking, and what to do about it.

I also share a bit about how I've reshaped my own offerings this year, cutting back the loss leaders and making Strategy Lab a better product for the people in...

We're hitting mid-year hard and everyone's worried about money. Same playbook as always. So let's talk about where you're actually flinching, because that's what I'm calling it.

Your clients Googled their problem, found you in 20 places, checked with a friend, and then booked. They already did the maths. They don't need you doing it for them on top of that.

What we cover:

-The three rules quietly running your pricing.

-Why revenue is not income and your consult fee is not your hourly rate.

-The three numbers...

AI can save you time, but it still needs your knowledge, experience and good judgement.

In this week's encourager, I share why AI should be a support tool, not the final answer. We revisit the importance of batching your marketing, checking everything AI gives you and staying within the TGA guidelines, so your content stays accurate, professional and true to your voice.

If you've been wanting to sharpen your consultation skills, come and join me on Monday, 20 July. We'll spend the day working through an anxiety case together, sharing ideas and learning alongside other practitioners.<...

Marketing can absolutely drain the life out of you, and if you have had a burst of energy followed by a big quiet patch followed by guilt, you will know exactly what I mean.

In this one, I am sharing the tool that keeps getting me found online and most practitioners have no idea it is even working for them. I also get into why a rainy week and a coughing nephew in New Zealand is actually all you need to build a full content plan, what happens when your creative energy and your clinical energy hit...

This is a mid-fortnight check-in, what I call an "encourager." We're right in the middle of June, and I just wanted to pop in and give you a nudge.

In this episode, I'm talking about resistance, consistency, and why showing up regularly, even in small ways, is what actually moves the needle for you and your clients.

I'm also sharing how my Weight Loss Thursday program taught me everything I know about keeping clients on track between appointments.

For Strategy Lab Members: Head into the workbook and get started. If you're not sure...

Every Week How many times this week did you build a treatment plan from a completely blank page? I'm going to call it what it is: a tax. The hidden tax of starting from scratch, not just with new clients, but the third, fourth, fifth consult too. And honestly, it is quietly exhausting, isn't it.

This week we are getting into:

Why that scramble happens, why we resist the very thing that would fix it, and what to do about it.

The real reason your consults feel heavier than they should Why "every...

What a month. I've shaken things up in how I'm delivering content and I'm loving every bit of it.

This month we've been deep in clinical confidence and what it actually takes to present your best self in practice without burning out before you've barely begun.

So many practitioners finish qualifying and immediately stall. Waiting for papers, skipping the break they earned, launching before they're ready. By the time they're in front of clients, confidence is already on the back foot.

We also tackled scope of practice and this one's bigger than most...

Are you exhausting yourself being the fixer for every client that comes through your door?

Because there's a moment in every clinical relationship where your prescription stops being enough and it becomes all about their change. Most of us cross that line without even realising it.

In this episode I'm talking about what it actually looks like to coach your clients, not as a life coach, but as the clinician you already are. The shifts are smaller than you think and the results speak for themselves.

We get into the five client themes...

You don't need another course, another qualification, or another year of holding yourself back.

You're ready right now, and the only thing standing between you and the practitioner you've always wanted to be... is you.

In this episode, I'm getting real about the confidence trap that catches nearly every practitioner after they qualify and how to pull yourself out of it before it costs you clients, energy, and the reason you got into this caper in the first place. I'm covering why your confidence is already enough, how to stop stalling, why protecting your energy...

Be honest, how many times have you finished a consult and immediately picked it apart in your head? Replaying what you said, what you missed, whether they are actually going to come back. We don't talk about this enough in this industry because everyone's busy looking like they've got it together. And meanwhile you're scrolling through Instagram watching other practitioners look like they've got full books and zero self-doubt.

In this episode, I'm getting into the quiet confidence wobbles that come with working alone, why being good at what you do doesn't automatically make you feel good...

Something has shifted for me over the last few weeks.

I reckon it's going to make a real difference for your practice too. I've been rethinking how I deliver this podcast and the new approach is going to be a lot more useful for you in your business right now.

In this episode I walk you through exactly what's changing, what we're covering for the rest of the year, and how you can get involved from May 5. There's a whole year of practical content coming and I want you in the room for all of...

I'm making big changes and they're all about giving you more.

After 370+ episodes, something has well and truly clicked for me. I've spent the past month hiking, getting out in the fresh air, clearing my head, and it has given me clarity about how I want to show up for you. I want to give you something that actually moves the needle in your practice and your life. Not just something to have a listen to and move on from.

Real, targeted support in the areas that matter most to you right now.

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What if the thing you reckon you need right now… isn’t actually what’s going to move you forward?

I’ve been out for a few walks, giving myself some proper thinking space, and I’ve landed on something that’s shifted how I see the podcast… and how I support you.

In this episode, I share what clicked for me and how stepping away gave me a completely different perspective. I chat about why more content isn’t always the answer, and the question you probably haven’t actually stopped to ask yourself yet. And I walk yo...

Recent hikes with my sisters have had me thinking. There's something about getting out on the trails together that strips everything back, and the questions that come up on those walks have been less about business and more about who I actually am outside of it.

In this episode I'm unpacking something that doesn't get talked about enough in practice circles: what it actually costs you when your job title becomes your whole personality. And what becomes possible when you finally start reclaiming space for the person behind the practitioner.

This one's worth a listen...

After a recent hike and some time away, it got me thinking about how easy it is to slip into doing too much, going too fast, and not really pacing things properly.

The tricky part is it doesn’t always stand out straight away. It tends to show up in small ways, like overthinking decisions, feeling a bit off in sessions, or just not being as present as you’d like to be.

In this episode, I talk through how that shows up in practice, and how easy it is to just keep pushing without real...

What if clients aren't coming back because of how you're thinking about money, not how good you are at your job?

End of March already, can you believe it? Here in South Australia we've had the festivals, the heat, the whole circus, and now we're suddenly staring down autumn. It's got me thinking about something a lot of us don't want to look at too closely: are we making money decisions from a calm, grounded place, or are we just winging it and hoping for the best?

This month we've been getting stuck into pricing...

Most clients don’t drop off because they’re done. They drop off because no one’s shown them what comes next.

In this episode, I talk about how clear support packages can change everything, giving your clients structure, giving you steady income, and making the whole experience flow better for everyone.

I share how losing private health rebates ended up being one of the best things that happened to my business, the glittery magic wand story that still makes me grin, and the small phrase that changed the way I work: “your next appointment is.”

One week your clinic is fully booked. The next week your diary is suddenly quiet and your brain starts going into overdrive. You start wondering if you’ve done something wrong, if clients have disappeared, or if your business is going backwards.

In this episode I talk about the feast and famine cycles that come with running your own practice and how quickly those quieter weeks can knock your confidence and fire up your nervous system.

I share the simple pattern that completely changed the way I see slow weeks in my clinic, why I ca...

If you quietly put your prices up tomorrow, what would actually happen? Would clients disappear? Would bookings slow down? Or is that just the story your brain tells you when money comes up?

With all the renovating happening here, and me weighing up whether a second bathroom is a smart long-term move, I’ve been thinking about return on investment.

Business isn’t that different. We compare. We hesitate. We look sideways at what everyone else is charging. But we don’t always stop and work out what makes sense for us.

In this e...

Have you actually settled into the year yet, or are you still finding your feet in your business?

In this episode, I’m checking in at the end of February and sharing what’s been shifting for me as the year gets underway, finding my rhythm again, simplifying how I work and getting clearer on what really matters. It’s a conversation around momentum, boundaries and making small but meaningful changes that support steadier growth. If things have felt a bit scattered or heavy lately, this will help you pause and refocus.

I also share a new...

You can be doing everything right on paper and still feel like you’ve got nothing left in the tank. I’ve definitely had those weeks myself.

You’re seeing clients, keeping everything ticking along, showing up every day… and then by the end of the week your brain feels foggy, your patience is thinner, and even the small decisions start to feel harder than they should.

This episode builds on last week’s chat about boundaries, and I dive into capacity, what it actually looks like in real life, how it shifts across different stages of...

What if the very thing that makes you a caring practitioner is also the thing quietly draining your energy?

Many of us want to help, so we listen deeply, give generously, and go the extra mile. But over time, that care can turn into overgiving. Extra time, extra messages, and carrying more responsibility than is ours to hold.

In this episode, I explore the tension between being supportive and becoming overextended. I share why clear boundaries are not harsh, how structure reduces anxiety, and how simple systems can feel kinder for both you and your...

How did your January actually go for you? Not how you hoped it would go, but how it really felt in your practice.

Busy, slow, grounding, overwhelming, inspiring, or a bit all over the place?

In this episode, I’m talking about something we don’t often pause long enough to look at. The difference between running a business and being in practice. They’re not the same thing, even though we usually treat them like they are.

We talk about scope, boundaries, and confidence. About why being a generalist can quietly drain you, a...

Ever feel like your to-do list is running you instead of the other way around? Between admin, keeping clients flowing, and just trying to stay sane, it’s easy to get a little scattered.

In today’s episode, we explore the simple shift that can help you tackle your biggest goals without losing your marbles.

We cover:

Le...

Are you overthinking, worrying, or just feeling like some things in your practice aren’t working?

In this episode, I’m helping you take a proper look at what’s landing and what’s not, and how to let go without feeling rubbish about yourself.

I’ll also chat a bit a...

Have you ever known something in your business isn’t working, but you keep going anyway because you don’t know what else to do?

That’s what I’m talking about in this episode.

I get into why letting go is so bloody hard, especially when you’ve spent time, money, and energy trying to make something work. A system. An offer. A way of working. At some point, you have to call it and admit it’s not doing what you need it to do anymore.

This isn’t about starting again or learn...

If you’ve ever felt like you’re doing all the things in your business but it still feels messy, clunky, or bloody exhausting behind the scenes, this episode will show you exactly why and what to fix first.

I’ve got Annie Gibbins back with me for episode three of our summer series, and we’re getting right into systems, scaling, and the money side of running a practice. We talk about why systems matter, how they support sustainable growth, and how they link directly to financial confidence and knowing your pricing.

This one’s all abou...

You can be good at what you do and still feel like your business is doing your head in.

In this Summer Series episode, I’m having a real, honest chat with Annie Gibbins about magnetic branding and why working harder is often not the answer.

We talk about getting clear on your niche, why copying others never works, when it’s time to let go of draining clients, why people are watching you long before they ever book, and how asking for help can change everything.

I share my own story around burn...

How does someone go from nursing, to raising two sets of twins, to becoming a global award-winning CEO?

We get the real story as we kick off the Summer Series with Annie Gibbins.

Annie talks through the unexpected twists, the tough bits and the very Aussie “yeah alright, I’ll give it a go” moments that changed the course of her career. She opens up about juggling family life and big goals, finding her confidence and keeping at it even when people around her thought she had already done enough.

We also touch on tho...

For years I saw clients long term and it worked beautifully, but it eventually burnt me out. I realised that real results come from structure, programs, accountability and genuine change. This is where the deeper work really happens, using the subconscious to shift the habits people never quite manage to change on their own.

Introducing The Change Clinic

What if your subconscious backed you instead of tripping you up? And what if change did not have to feel so overwhelming?

In this episode I am sharing a sneak peek into The Change Clinic...

We know the end of the year hits a bit differently. The heat, the holidays, the chaos and the slowdown all roll in at once. It is the perfect moment to look at what worked, what did not, and what needs to change in your business as we head into the new year.

In this episode, I share my own reflection process so you can start the year feeling clearer, more grounded and more confident about the changes you want to make.

I chat about what really worked this year, what needed to shift, and...

Can you believe we’re almost at the end of the year already? Honestly, it’s snuck up on me! If you’re starting to feel that pre-Christmas chaos bubbling away, this one’s for you — we’re going to make sure December doesn’t run you off your feet.

This week, I’ll be sharing how I plan my own summer — setting my working days, getting clients sorted before Chrissy, and keeping my systems tidy so everything runs smoothly while I take a break. We’ll also chat about simple ways to prepare your content and offers so you roll i...