The AI for Sales Podcast

40 Episodes
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By: Chad Burmeister

The AI for Sales Podcast with Chad Burmeister — AI sales tools, AI SDRs, and automation for revenue teams. YOUTUBE Channel: https://www.youtube.com/@TheAIforSalesPodcast Hosted by renowned author, speaker, and sales transformation leader Chad Burmeister, this podcast explores the powerful intersection of human creativity and artificial intelligence in modern sales. As Dr. Joel LeBon puts it: “In sales, time kills deals. In AI for Sales, AI kills time.” Brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will personally connect you with the right pers...

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From 6 Months to 72 Hours: The AI Rewriting Salesforce | Edmer Abante
From 6 Months to 72 Hours: The AI Rewriting Salesforce | Edmer Abante episode artwork
#4
Today at 10:27 AM

Summary:
In this episode, Chad Burmeister interviews Edmer Abante about rapid Salesforce deployment, AI's impact on customer experience, and practical AI applications in sales and business. They explore how AI accelerates ROI, dispels misconceptions, and discusses ethical considerations.

Key Topics:
Rapid Salesforce deployment in 72 hours

AI's impact on customer experience and adoption

Misconceptions about AI replacing humans

Ethical and responsible AI use

AI in sales process automation

Building internal AI governance

Future of AI and human collaboration

Takeaways:
AI can...


AI in Business: Practical Applications and Future Outlook
AI in Business: Practical Applications and Future Outlook episode artwork
#3
09/26/2026

Summary:
In this episode, Chris Fitkin from MetaCTO discusses the practical applications of AI in business, the importance of human oversight, and how AI is transforming workforce dynamics and technology infrastructure.

Key Topics:
AI's impact on customer experience and business processes

Case study on payroll compliance automation

Human oversight in AI outputs

AI's role in workforce transformation and new job creation

Security, scalability, and ethical considerations in AI deployment

Takeaways:

AI is now used to automate complex internal processes, such as payroll compliance...


The Future of AI in Business Operations
The Future of AI in Business Operations episode artwork
#2
09/19/2026

Summary

In this episode, Chad Burmeister interviews Sahil Aggarwal from Von Labs about how AI is transforming go-to-market strategies, data insights, and operational efficiency. They explore the future of AI, misconceptions, ethical considerations, and practical applications for businesses.

Key Topics

Von Labs role in go-to-market tech stack

AI's impact on data analysis and insights

The evolution from dashboards to AI-driven insights

Misconceptions about AI agents and automation

The ethical and energy considerations of AI development

The future of AI applications and market share<...


How AI is Transforming the Customer Experience
How AI is Transforming the Customer Experience episode artwork
#1
09/12/2026

Key Topics

AI's impact on customer experienceEffective AI project strategiesAI governance and securityPrompt engineering for businessHigh ROI AI initiatives

Chapters

00:00 Introduction to Lukas Hertig and his AI journey02:09 Lukas describes himself as a strong executor in AI04:00 Understanding customer readiness and signals06:07 Success rates of AI projects and key factors08:06 Approaching AI implementation: audits and impact analysis09:59 Building AI skills and connectors for enterprise use12:07 Security, governance, and compliance in AI projects13:55 Misconceptions about AI replacing humans16:11 Future of open-source and self-hosted AI models17:58 Key questions for AI project planning19:50 Using AI to improve sales and...


Hyper-Personalization in Marketing: The Future of AI
Hyper-Personalization in Marketing: The Future of AI episode artwork
#46
09/05/2026

Summary

In this episode, Alan Zhao from warmly.ai discusses how AI is transforming customer experience and marketing automation. Discover how hyper-personalization, data integration, and responsible AI practices are shaping the future of sales and marketing.

 Key  topics

AI-driven customer personalization

Data integration and decision trees

Marketing automation and outreach

Ethical considerations in AI

Tools and platforms for AI marketing

 

 Takeaways

AI enables hyper-personalized marketing at scale.

Understanding visitor intent improves conversion rates.

Human-in-the-loop remains vita...


The Future of Podcasting: AI, SEO, and Personalization
The Future of Podcasting: AI, SEO, and Personalization episode artwork
#45
08/29/2026

Summary

In this episode, Chad Burmeister interviews John Taylor, CEO of Act Three Agency, about the transformative impact of AI on podcasting, customer experience, and marketing. They explore how AI enhances discoverability, personalization, and ethical considerations in the evolving AI landscape.

 

Key  topics

AI's impact on podcast discoverability and search

Generative engine optimization (GEO) and metadata importance

Converting niche audiences into customers

Maintaining personal touch in AI-driven content

Ethical considerations and responsible AI use

 

Chapters

00:00 Introduction to AI...


The Future of AI in Sales and Business
The Future of AI in Sales and Business episode artwork
#44
08/22/2026

Summary

In this insightful interview, Geoff McQueen, founder and CEO of Worksites AI, shares his expertise on how AI is transforming sales, customer experience, and business operations. Discover the future of AI, misconceptions, and practical tips to leverage AI for success.

 

Key  topics

AI's impact on sales and customer experience

Misconceptions about AI and its capabilities

The evolution of SaaS and licensing models

Future trends in AI and business applications

 

Chapters

00:00 Introduction to AI for Sales and Geoff McQueen

...


Debunking AI Myths in Revenue Teams
Debunking AI Myths in Revenue Teams episode artwork
#43
08/15/2026

Summary

In this insightful interview, Christina Brady, CEO of Luster, discusses how AI is transforming sales enablement and customer experience by focusing on human performance optimization rather than replacement. She shares real-world success stories, debunks common misconceptions about AI, and explores the strategic deployment of AI tools in revenue teams.

 

Key  topics

AI for revenue intelligence and enablement

Impact of AI on customer experience

Success stories of AI implementation in sales

Common misconceptions about AI in business

Strategic deployment and risks of AI to...


Revolutionizing Sales with AI and Relationship Networks
Revolutionizing Sales with AI and Relationship Networks episode artwork
#42
08/12/2026

Summary

In this episode, Drew Sechrist, CEO of Connect the Dots, discusses how relationship-driven sales strategies are revolutionized by AI and relationship intelligence technology. Topics include leveraging existing relationships for sales, the impact of AI on customer experience, and future trends in AI and sales automation.

 

Key  topics

Relationship-driven sales strategies

Impact of AI on customer experience

Leveraging existing relationships for sales success

 

Chapters

00:00 Introduction to Connect the Dots and AI in Sales

05:03 Transforming Customer Experience with AI

0...


How Data and AI Are Revolutionizing B2B Sales
How Data and AI Are Revolutionizing B2B Sales episode artwork
#53
08/08/2026

Summary

In this episode, Francis Brero, VP of AI Strategy at HG Insights, shares insights on how AI is transforming sales, the importance of quality data, and practical strategies for leveraging AI effectively in sales processes.

 

Key  topics

The role of high-quality data in AI-driven sales

Transforming customer experience with AI

Balancing automation and personalization in sales

Success stories of AI implementation in sales

Future trends and ethical considerations in AI

 

Chapters

00:00 The Value of Data in AI<...


AI and Human Collaboration: The Future of Sales and Content
AI and Human Collaboration: The Future of Sales and Content episode artwork
#52
08/05/2026

summary

 

In this episode, Chad Burmeister interviews Jonathan Grzybowski, CMO and co-founder of PENGIE, about the transformative impact of AI on sales, content creation, and customer experience. They explore how AI enhances efficiency, maintains human connection, and the future of augmented intelligence in business.

key topics

 

AI's impact on sales and marketing

Balancing AI automation with human touch

AI-driven content creation and optimization

Future of augmented intelligence in business

Chapters

 

00:00 Introduction to AI in Sales and Parenting

...


Harness Engineering: The Future of AI Customization
Harness Engineering: The Future of AI Customization episode artwork
#51
08/01/2026

 Summary

 

In this episode, Rob from Neurometric AI discusses the evolution of AI, cost optimization through small models, harness engineering, and ethical considerations. Gain insights into practical AI applications, cost-saving strategies, and the future of AI in business and customer experience.

 

Key  topics

 

Cost optimization with small models

Harness engineering and model customization

AI evolution and misconceptions

Impact of AI on customer experience

Ethical considerations in AI use

 

 

Chapters

 

00:00 Introduc...


How Templafy is Revolutionizing Sales with AI
How Templafy is Revolutionizing Sales with AI episode artwork
#50
07/29/2026

Summary

In this episode, Chad Burmeister interviews Jean-Marc Chanoine, Chief Sales Officer at Templafy, about AI transformation, its impact on sales and organizations, and responsible AI practices. They explore how AI is revolutionizing content creation, sales processes, and the future skills sales professionals need to thrive.

Key topics

AI transformation in sales Content automation and quality Responsible AI and ethical considerations

Chapters

00:00 Introduction to AI in Sales 01:30 Customer Experience Transformation with AI 05:14 Creating Effective Sales Presentations 08:39 Measuring AI Impact on Sales 13:19 Misconceptions About AI 17:47 The Role of Human Responsibility in AI 29:43 Skills...


Debunking AI Myths
Debunking AI Myths episode artwork
#49
07/25/2026

Summary

In this episode of the AI for Sales podcast, host Chad Burmeister interviews Sharon Gai, an expert in AI innovation. Sharon shares her journey from B2B sales to leading AI product rollouts at Alibaba. The conversation explores how AI is transforming customer experiences, the importance of future-proofing jobs in an AI-driven economy, and common misconceptions about AI. Sharon emphasizes the need for ethical considerations in AI and discusses emerging technologies that are reshaping the landscape. Finally, she highlights the essential skills sales professionals need to thrive in an AI-augmented future.

Takeaways

Sharon...


How the Caveman Brain Limits Your AI Potential
How the Caveman Brain Limits Your AI Potential episode artwork
#48
07/22/2026

Summary

In this episode, Dr. Noah St. John discusses how understanding the caveman brain can unlock success in sales, leadership, and personal growth. He shares practical tools like the caveman calculator and quiz, and emphasizes the importance of taming the caveman in the age of AI.

Key Topics

The caveman brain and its impact on decision-making AI's role in transforming customer experience Tools like the caveman calculator and quiz The importance of taming the caveman, not fighting it Inner game vs. outer game in success The role of mindset in leveraging AI effectively Case...


How AI is Revolutionizing M&A and Capital Strategies
How AI is Revolutionizing M&A and Capital Strategies episode artwork
#47
07/18/2026

Summary

In this episode, James Stephan-Usypchuk, AI deal architect and founder of Solutions, shares insights on how AI is transforming deal sourcing, growth strategies, and the importance of creativity in AI development. Discover how AI can be leveraged ethically to drive strategic growth and innovation.

Key Topics

AI-driven deal origination and sourcing Growth engine systems and strategic scaling Ethical considerations in AI development Personalization and automation in sales and marketing Future trends in AI and entrepreneurship

Takeaways

AI can originate thousands of off-market deals in a short period. Personalization in AI messaging...


The future of agentic AI and workflow management tools
The future of agentic AI and workflow management tools episode artwork
#46
07/15/2026

Main topics include:

How AI elevates customer expectations and enhances experiences The role of personal storytelling and individualism in sales success Using AI to streamline processes and identify new opportunities Addressing misconceptions and ethical considerations of AI Balancing automation with human relationship building The future of agentic AI and workflow management tools Developing skills for prompt engineering and AI mastery

Chapters:

00:00 - Welcome & introduction to John Hetherington and AI for Sales 00:29 - John's background: from UK to helping CFOs and CIOs accelerate growth 01:33 - The journey of sales roles from BDR to leadership 02:47 - Impact of...


How AI Personalizes Product Ownership and Reduces Churn
How AI Personalizes Product Ownership and Reduces Churn episode artwork
#45
07/11/2026

summary In this episode, Ken Rapp, CEO of Bluestream, shares insights on how AI is transforming customer engagement through product care and ownership. Discover how AI-driven personalized experiences can reduce churn, increase loyalty, and create new job opportunities. key topics AI's impact on customer experience Personalized product care and ownership Churn prediction and customer retention Chapters 00:00 Introduction and Guest Introduction 01:47 Ken Rapp's Journey into AI and Product Care 03:47 Transforming Customer Experience with AI 06:20 Real-World Examples of AI in Customer Support 08:29 AI in Wellness and Consumer Products 10:17 Reducing Churn and Increasing Repeat Sales 10:46 Ken Rapp's Background and Entry into AI 11:58 AI's...


Emerging AI Technologies
Emerging AI Technologies episode artwork
#44
07/04/2026

Summary

In this episode, Chad Burmeister interviews David Kilzer, an engineer with 50 years of experience in automating operations. They discuss the transformative impact of AI on sales and customer experience, the misconceptions surrounding AI, and the ethical considerations that come with its implementation. David emphasizes the importance of an open mindset for leveraging AI effectively and shares insights on the future of AI in various industries. The conversation also touches on the skills needed to thrive in an AI-driven world and concludes with David's work in helping engineers and salespeople collaborate on innovative solutions.

Takeaways<...


The Future of Human Connection in the Digital Age
The Future of Human Connection in the Digital Age episode artwork
#43
07/01/2026

Summary

In this episode, Sunil Rao discusses the evolving landscape of digital communication and what truly remains valuable in a world headed toward automation. Discover how genuine human interactions will continue to be essential despite technological advances.

Key Topics

The impending decline of traditional email and phone calls as communication tools The increasing commoditization and affordability of digital touchpoints Why human connections remain irreplaceable in business and personal relationships The surprising resilience of sales roles amid automation The importance of authentic conversations and eye contact in building trust Predictions for the future of digital...


The Power of Context in Sales
The Power of Context in Sales episode artwork
#42
06/27/2026

Summary

In this episode of the AI for Sales podcast, Chad Burmeister speaks with Hussain Al-Sharafa, founder and CEO of Revic AI, about the evolving landscape of sales productivity through AI. They discuss the importance of understanding customer pain points, the role of context over mere signals, and how AI can streamline sales processes. Hussein shares insights on integrating AI into existing workflows, the future of AI in sales, and emerging tools that enhance productivity. The conversation emphasizes the need for sales teams to focus on the right accounts and leverage AI to improve efficiency and effectiveness...


Enhancing Employee Experience with AI
Enhancing Employee Experience with AI episode artwork
#41
06/20/2026

Summary

In this episode, Chad Burmeister speaks with Josh Hill, VP of HR at Tier 11 and co-founder of Super Hired and Super Trained, about the transformative role of AI in recruitment and employee experience. They discuss how AI can enhance the hiring process, the importance of understanding employee needs, and the necessity of a human-led approach in AI interactions. Josh emphasizes the need for a bespoke recruitment process that considers the unique context of both candidates and companies, and the importance of building trust in AI technologies.

Takeaways

AI enhances employee experience by providing...


The Future of Customer Experience
The Future of Customer Experience episode artwork
#40
06/13/2026

Summary

In this episode of the AI for Sales podcast, Chad Burmeister interviews Mark Walker, CEO of Nue, discussing the transformative impact of AI on sales processes, customer experiences, and the evolution of CPQ systems. They explore the role of agentic AI, ethical considerations in AI deployment, and the skills necessary for professionals in the AI landscape. Mark shares insights on how AI is reshaping customer behavior, enhancing self-service capabilities, and the importance of balancing technology with human interaction.

Takeaways

AI is changing customer behavior and expectations. Generative AI allows for more sophisticated self-service...


Empowering Sales with AI: A New Era
Empowering Sales with AI: A New Era episode artwork
#39
06/06/2026

Summary

In this engaging conversation, Chad Burmeister and Steve Brown explore the transformative impact of artificial intelligence on various aspects of life and work. They discuss the concept of augmented intelligence, the empowering nature of AI, and how it is reshaping customer experiences. The dialogue delves into the emergence of AI agents as digital employees, the importance of adapting to new technologies, and the ethical considerations surrounding AI deployment. Steve emphasizes the need for individuals to invest in their own AI skills and humanity to remain relevant in the evolving job landscape. The conversation concludes with a...


Unlocking Sales Potential with Contextual AI
Unlocking Sales Potential with Contextual AI episode artwork
#38
05/30/2026

Summary

In this episode of the AI for Sales podcast, Chad Burmeister interviews Tal Peretz, CEO of OnFire.ai, a contextual AI platform that helps technology companies decode real-time market signals to drive revenue growth. They discuss the importance of context in AI and sales, the transformation of customer experience through personalized outreach, and the effectiveness of phone communication. Tal shares insights on leveraging technology for success at conferences, the role of marketing and sales in AI solutions, and common misconceptions about AI. The conversation also touches on maintaining the human touch in AI sales and emerging...


Empowering Sales Teams with AI
Empowering Sales Teams with AI episode artwork
#37
05/23/2026

Summary

In this episode of the AI for Sales podcast, Chad Burmeister engages in a deep conversation with David Arsarnow about the intersection of technology and human connection. They explore how AI is transforming the customer experience, the misconceptions surrounding AI in sales, and the importance of maintaining human empathy in an increasingly automated world. David shares insights on how AI can empower sales teams, enhance buyer experiences, and the ethical considerations that come with using AI technology. The discussion emphasizes the need for transparency and authenticity in AI interactions, as well as the potential for AI...


How AI Changes Copywriting Exponentially
How AI Changes Copywriting Exponentially episode artwork
#36
05/16/2026

Summary In this episode, Jon Benson shares his pioneering journey with AI since 2010, exploring how AI is transforming copywriting, content creation, and business automation. Discover how AI tools can be harnessed to clone yourself, create high-converting sales content rapidly, and stay ahead in the evolving digital landscape. Key topics Early AI adoption and pattern recognition in copywriting Cloning systems and AI-driven content creation The impact of AI on marketing and sales processes Misconceptions about AI replacing jobs Future trends in AI and business automation Chapters 00:00 The Journey into AI 02:49 The Value of AI in Content Creation 05:40 Transforming Ideas into Products 08:26...


AI and Human Collaboration: The Future of Work
AI and Human Collaboration: The Future of Work episode artwork
#35
05/09/2026

Summary

In this conversation, Chad Burmeister and Nikki Barua explore the evolving relationship between humans and AI in the workplace, particularly in sales and customer experience. They discuss how AI is transforming workflows, enhancing customer interactions, and the importance of continuous reinvention in adapting to new technologies. Nikki emphasizes the need for individuals to develop skills that complement AI, focusing on creativity and original thinking, while also addressing the ethical implications of AI adoption.

Takeaways

AI enhances customer experience by reducing friction. Sales workflows are being reinvented through AI. Human and AI collaboration can...


Enhancing Customer Engagement with AI
Enhancing Customer Engagement with AI episode artwork
#34
05/02/2026

Summary In this episode of the AI for Sales podcast, Chad Burmeister interviews Carlos Corredor, CEO of Condor, about the intersection of AI and marketing. They discuss how AI can enhance customer engagement, the importance of quality touch points, and the misconceptions surrounding AI. Carlos emphasizes the need for human oversight in AI processes and the importance of finding the right audience for marketing messages. They also touch on emerging technologies, the ethical implications of AI, and the skills necessary for success in the evolving landscape of AI-driven marketing. Takeaways Marketing can drive revenue, not just incur costs. Quality touch...


The Future of Lead Generation
The Future of Lead Generation episode artwork
#33
04/25/2026

Summary In this episode of the AI for Sales podcast, Chad Burmeister speaks with AJ Cassata, Co-Founder & CEO of Revenue Boost, about the transformative role of AI in sales and lead generation. They discuss how AI enhances customer outreach, the importance of personalization, and the tools that can help businesses scale their efforts. AJ shares success stories from his agency, addresses common misconceptions about AI, and emphasizes the need for a human touch in the sales process. The conversation also touches on emerging technologies, ethical considerations, and practical advice for integrating AI into daily routines. Takeaways AI is becoming essential...


Embracing Change: The Future of AI in Business
Embracing Change: The Future of AI in Business episode artwork
#32
04/18/2026

Embracing Change: The Future of AI in Business Summary In this conversation, Theo Satloff discusses the necessity for companies to adapt to rapid changes in technology, particularly with the rise of AI tools. He emphasizes the importance of embracing change as an exciting opportunity rather than a threat, and encourages individuals to actively engage with AI technologies to enhance their skills and understanding. Takeaways Classic companies are failing to adapt to change. Things are moving quickly in the tech world. Embrace change as an exciting opportunity. Spend time experimenting with AI tools. Engage with ChatGPT to understand its capabilities. Explore...


Ethical considerations in AI deployment and regulation
Ethical considerations in AI deployment and regulation episode artwork
#31
04/11/2026

Discover how AI-powered voice agents are transforming customer service and sales, empowering enterprises to deliver smarter, more personalized interactions at scale. Alex Levin, CEO of Regal, shares insights into the evolution of voice AI, real-world success stories, and the ethical landscape shaping this revolutionary technology. Key Topics: The shift from email and digital channels to voice AI for customer engagement How AI agents reduce costs and improve customer satisfaction Real-world case studies in healthcare and banking using AI-powered contact centers The impact of AI on jobs in contact centers: challenges and opportunities Future trends: managing AI-human collaboration and ethical considerations ...


Unlocking Joy and Success with AI: Insights from Kevin Surace
Unlocking Joy and Success with AI: Insights from Kevin Surace episode artwork
#30
04/04/2026

Discover how integrating joy into your daily tasks can amplify success and how AI tools can help you find clarity in defining your personal and professional goals. Kevin Surace shares practical strategies rooted in his new book, The Joy Success Cycle, and explores how AI can elevate your sales and leadership journey. In this episode: Kevin Surace’s background as a Silicon Valley innovator and patent holder The core concept of the Joy Success Cycle and turning tasks into joy moments How managing your positive quotient can boost productivity and well-being Practical tips on reducing complaints and worries through gamification Th...


The Secret to Successful AI Adoption in Sales
The Secret to Successful AI Adoption in Sales episode artwork
#30
04/04/2026

summary In this episode, Vivek Kompella, Director of Data and AI at Informatica, shares insights on how organizations can prepare for and leverage AI, especially in sales. Topics include building an AI strategy, success stories, misconceptions, ethical considerations, and future trends like agentic AI. Key topics AI readiness and organizational alignment Establishing an AI Center of Excellence Success story: AI-driven sales prospecting Misconceptions about AI replacing humans Ethical considerations and responsible AI Emerging AI technologies: agentic and multimodal AI Skills professionals need for AI-augmented work Chapters 00:00 Introduction to AI for Everything 01:03 Preparing for AI Implementation 04:19 Success Stories in AI for...


The Future of Sales Automation
The Future of Sales Automation episode artwork
#29
03/28/2026

Summary The conversation explores the evolution of communication automation, starting from basic email automations to the integration of AI in sales processes. It highlights the advancements in technology that have transformed how businesses engage with customers, including the potential future developments like AI-driven interactions and holographic sales representatives. Takeaways It started with just email automations. Dynamic emails have evolved into more complex communications. AI SDRs are now making phone calls. The future may include video interactions. Holograms could be the next frontier in sales. Sales technology is rapidly advancing. Communication methods are becoming more personalized. The integration of AI is...


Rethinking Technology Adoption
Rethinking Technology Adoption episode artwork
#28
03/21/2026

Summary In this conversation, Aydin Mirzaee and Chad Burmeister discuss the common misconceptions surrounding technology adoption, particularly for early adopters. Aydin emphasizes the need for continuous learning and the importance of regularly reassessing one's assumptions about technology. Takeaways The biggest misconception is often held by early adopters. Early adopters may feel disadvantaged due to their initial experiences. It's crucial to retest your assumptions about technology regularly. Technological tools evolve rapidly, requiring ongoing evaluation. Continuous learning is essential in the tech landscape. Assumptions made months ago may no longer hold true. Adapting to new information can lead to better outcomes. Staying...


Augmenting Human Experience with AI
Augmenting Human Experience with AI episode artwork
#27
03/14/2026

Summary In this episode of the AI for Sales podcast, host Chad Burmeister speaks with Chirag Kulkarni, co-founder and CEO of Hobbes, about the evolving role of AI in sales and customer experience. They discuss how AI is transforming customer interactions, the balance between automation and human touch, and the misconceptions surrounding AI's capabilities. The conversation also touches on emerging technologies, ethical considerations, and the importance of emotional intelligence in sales. Takeaways AI is shifting from automation to augmenting human capabilities. Customers expect software to simplify their tasks. The human element in sales remains crucial despite AI advancements. AI can...


Navigating the Messy Middle of Buyer Engagement
Navigating the Messy Middle of Buyer Engagement episode artwork
#81
03/07/2026

Summary In this conversation, Matthew Whyatt discusses the changing landscape of buyer engagement and the critical role of marketing in building trust and reputation. He emphasizes the need for sales professionals to adapt to these changes by enhancing their training and ability to build rapport quickly. The discussion highlights the importance of aligning marketing and sales efforts to effectively navigate the buyer's journey and ultimately drive business growth. Takeaways The last thing most buyers want to do today is engage with a salesperson. Buyers engage with the 'messy middle' of the customer journey. Building trust is essential for business growth. ...


The Human-AI Partnership: A New Era
The Human-AI Partnership: A New Era episode artwork
#26
02/28/2026

Summary In this episode of the AI for Sales podcast, host Chad Burmeister welcomes Arvind Murali, co-founder and chief data officer at Data Color AI. They discuss the transformative impact of AI on customer experience, the importance of trust and value in AI projects, and the misconceptions surrounding AI and job replacement. Arvind emphasizes the need for human augmentation rather than replacement, and they explore emerging AI technologies and the ethical considerations that come with them. The conversation concludes with insights on the skills sales professionals need to thrive in an AI-augmented world. Takeaways AI projects often fail due to...


The Future of AI in Sales and Customer Service
The Future of AI in Sales and Customer Service episode artwork
#25
02/26/2026

Summary In this conversation, Chad Burmeister interviews Michelle Donnelly, Chief Revenue Officer at Crescendo, discussing the transformative impact of AI on customer experience. They explore how Crescendo's AI-native platform enhances customer interactions, the integration of human agents, and the efficiency gains from AI implementation. Michelle shares insights on industry applications, ethical considerations, and the future of AI in sales, emphasizing the importance of human touch in customer service. Takeaways Crescendo has achieved $100 million in AI ARR in just two years. AI chatbots can accurately handle 98% of customer inquiries. The integration of AI and human agents enhances customer experience. AI can...