The New Warehouse Podcast

Welcome to this episode of The New Warehouse Podcast, featuring Francesco Cecci, cluster sales manager for e-commerce at Coesia. The Italy-based automation group brings cross-industry engineering experience to warehouse packaging and palletizing. 

Cecci explains how those capabilities address packing bottlenecks, material waste, and the challenges of automating existing facilities. He also explores how packaging decisions could be more closely tied to downstream shipping.

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Welcome to The New Warehouse Podcast. Ron Egan, senior vice president of sales at FORTNA, joins Kevin to discuss peak planning. FORTNA designs, integrates, and supports warehouse and parcel distribution systems. 

Egan shares where operations get caught, how to test readiness, and why faster picking alone won’t solve the problem.

The conversation tackles a costly question: How much automation does a warehouse need when its busiest days keep changing? 

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A customer shipping 10 million packages still couldn’t fill the trucks needed for daily departures. For Chris Guggenheim, that experience helped spark the idea behind ClearJet.

On this episode of The New Warehouse Podcast, ClearJet’s founder and CEO explains how the company moves parcels using commercial passenger flights. Airport teams sort the packages, clear them for flight, and connect them with final-mile carriers. 

The discussion covers three problems familiar to warehouse operators: paying for underfilled trucks, finding room for more carriers, and waiting for returned merchandise. Guggenheim’s examples show how changing transportation between facilit...

Welcome to The New Warehouse Podcast. In this episode, Kevin welcomes Yan Sim, founder of Operating Crew, to explore profitable fulfillment partnerships. Their conversation tackles a familiar challenge: winning business while protecting margins. Brands want savings, and 3PLs need enough profit to deliver reliable service.

Operating Crew helps brands improve their supply chains through 3PL selection, packaging, and parcel shipping. Sim explains how smarter carrier strategies, packaging changes, and proven retail capabilities can strengthen both businesses without another round of rate cuts.

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Welcome to this episode of The New Warehouse Podcast, where we take a closer look at freight performance. 

Guest Lance Healy, CEO and co-founder of Freight Facts, explains how shipper scores could reshape carrier relationships. His company turns carrier data into measurable insights about shipping operations.

The conversation explores less-than-truckload transportation, warehouse accountability, and better rate negotiations.

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Warehouses have invested heavily in better visibility inside the four walls. The yard can be a different story. On this episode of The New Warehouse Podcast, Kevin sits down with Ilhan Kolko, President and Managing Director at Aviro360, a company focused on real-time yard visibility and gate automation.

Built out of logistics operator ConGlobal, Aviro360 combines computer vision, AI, and lightweight hardware to track what is happening outside the warehouse. Ilhan explains why many yards still operate with incomplete information, how that affects decisions, and where automation can unlock capacity.

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Warehouse automation has historically worked best in predictable environments. Physical AI could change that. On this episode of The New Warehouse Podcast, Kevin sits down with Mason Cole, Director of Sales for North America at Sereact.

Sereact develops AI software and robotic systems designed to perceive, reason, and adapt inside warehouse operations. Mason explains zero-shot picking, AI-powered vision, and dual-arm robotics. More importantly, he shares how warehouse leaders should evaluate emerging technology without getting caught up in the hype.

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Returns management is often treated as a necessary headache on the edge of warehouse operations. On this episode of The New Warehouse Podcast, Kevin is joined by Kyle Bertin, co-founder and CEO of Two Boxes, and Shauna Bowen, EVP and Chief Digital and Transformation Officer at Radial.

Two Boxes provides technology for processing returns inside fulfillment and distribution centers. Radial is a global 3PL serving e-commerce and B2C brands. Together, Kyle and Shauna explore why returns deserve more attention. 

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Warehouse automation is advancing quickly, but choosing the right technology is getting harder. On this episode of The New Warehouse Podcast, Kevin welcomes Chris Morgan, Head of R&D at Toyota Automated Logistics. Morgan works across emerging technologies, new product development, robotics, and warehouse systems.

The conversation explores where warehouse automation is headed and what operators should be watching now. Morgan discusses flexible robotics, computer vision, shared data, and smarter warehouse systems. He also explains why the best technology still starts with understanding the customer and the operation.

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Before you start looking for your next warehouse, have you asked how much more you can get from the one you already have? Welcome to this episode of The New Warehouse Podcast. Kevin sits down with Jan Zizka, CEO and co-founder of Brightpick. Together, they discuss what it takes to make automation work and maximize capacity in the warehousing industry.

Brightpick combines mobile robots, AI, and robotic manipulation to automate picking. Jan covers the trade-offs warehouse operators face, from flexibility and throughput to ROI and exception handling. He also makes a strong case for getting more out...

As a long-time owner of a Carhartt Duck Detroit Jacket, I was especially interested in how its distribution centers operate. Today’s episode of The New Warehouse welcomes Austin Myers. Myers is the senior manager of distribution center engineering at Carhartt. 

The family-owned company now operates five distribution centers spanning Carhartt-managed and DHL-operated facilities. Tune in for a practical look at how Carhartt is building a warehouse network designed to handle both long-term growth and unexpected change.

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Welcome to this episode of The New Warehouse Podcast, featuring Saurabh Gupta, CTO of GreyOrange. The company began by building warehouse robots. It has since expanded its focus toward software and physical AI orchestration across fulfillment, manufacturing, and retail.

Gupta joins Kevin to discuss what physical AI orchestration actually means for warehouses. They explore the evolving relationship between WMS and WES platforms, the shift from simulation to automation, and AI's growing role in warehouse execution. The conversation also raises an important question for warehouse leaders: Is adding more automation enough if the systems still operate independently?

Welcome to this episode of The New Warehouse Podcast, featuring Jim Heffernan, Executive Vice President of Fulfillment at The Armstrong Company. Armstrong operates more than 150 physical locations nationwide, with Heffernan leading fulfillment operations from Southern California.

Drawing on more than 30 years in the industry, Heffernan explains why successful 3PL leadership starts with people. His approach to leading well at a 3PL centers on empowering teams, listening carefully to customers, and executing consistently.

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Welcome to this episode of The New Warehouse Podcast, featuring Dave Ginbey, founder and chief evangelist at PalletVision. The company uses camera-based technology to capture pallet condition, dimensions, wrapping activity, and other shipment data at the stretch-wrapper.

The idea grew out of a problem Ginbey repeatedly encountered in warehouses. Teams were taking pallet photos with digital cameras and personal phones, only to struggle to find them when freight claims arose. PalletVision aims to close that evidence gap by connecting visual records and shipment data to a unique pallet ID.

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Today’s guest on The New Warehouse Podcast is Richard Heath, President and CEO of TALKE USA. TALKE specializes in chemical and petrochemical logistics, with operations spanning transportation, warehousing, material handling, packaging, and other value-added services. Founded in 1947, the company grew from transportation into increasingly specialized chemical logistics.

Heath explains why chemical warehousing requires a different operating mindset. He also shares how geopolitical disruptions can reshape chemical flows and force logistics providers to pivot.

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Welcome to this episode of The New Warehouse Podcast, recorded at Toyota Material Handling North America’s headquarters in Columbus, Indiana. Kevin is joined by Brett Wood, President and CEO of Toyota Material Handling North America.

Wood looks at where forklifts and material handling are heading next. The conversation covers electrification, automation, operator experience, customer-driven innovation, and Toyota’s long-term strategy. The discussion comes as Toyota Material Handling opens a new electric forklift factory and expands its broader material handling capabilities across North America. It also shows how a major equipment manufacturer is preparing for rapid technology chan...

On today's episode, we jump into the topic of physical AI in the warehouse. I'm joined by Dave Paratore, CEO of Berkshire Grey, to explore physical AI’s growing role inside modern warehouses. 

If you aren’t familiar with Berkshire Grey, they develop AI-enabled robotics for picking, sortation, and trailer unloading. Dave explains how these systems perceive changing conditions, make decisions, and complete physical tasks. 

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Welcome to this episode of The New Warehouse Podcast. Kevin is joined by Ariane Mary Kemper, co-founder and COO of eGourmet Solutions. The cold chain 3PL specializes in frozen and refrigerated fulfillment.

The company began 20 years ago as a frozen-food retail business. Today, eGourmet has five U.S. locations. It reaches 80% of the U.S. population in one day and 100% in two. Kemper shares lessons on D2C economics, actionable data, AI, and transportation waste.

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Peer Robotics CEO and co-founder Rishabh Agarwal is today’s guest on The New Warehouse Podcast. Peer Robotics develops collaborative mobile robots designed to automate material movement across manufacturing and warehouse environments. Its Peer 3000 platform moves pallets and supports applications including trailer loading and unloading.

In the conversation, Agarwal looks beyond what the robot can physically do. He explains why ease of use may determine automation adoption, why ROI must appear quickly, and how human-in-the-loop systems can make robotics more adaptable. He also sees robots becoming a source of operational data, not just physical labor.

Welcome to this episode of The New Warehouse Podcast. Today’s guest is Chad Carleton, CEO of Good Company, a direct-to-consumer e-commerce 3PL in Springfield, Missouri. The business grew from the fulfillment operation behind Everything Kitchens after an outside brand asked the team to handle its fragile dinnerware shipments.

Today, Good Company expects to ship four to five million orders across only 20 clients. Carleton explains why the company goes deep with fewer brands and builds dedicated workflows around them. He also shares lessons on warehouse culture, peer accountability, automation, AI, decision-making, and the pressures shaping the 3PL ma...

Welcome to this episode of The New Warehouse Podcast, recorded at Traba’s Manhattan office. Kevin is joined by Akshay Buddiga, co-founder and CTO of Traba, and engineering director Jeff Chen. Traba began by using technology and operational support to improve industrial staffing. Its next evolution is Neo, an AI operating system built for the industrial supply chain. 

Buddiga and Chen explain how AI agents differ from chatbots, connect fragmented warehouse systems, and reshape the relationship between people, automation, and warehouse intelligence.

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On this episode of The New Warehouse Podcast, Kevin speaks with Michael Erhard, Head of Operations Engineering at Amazon. During a career spanning more than 15 years, Erhard has helped plan, design, and launch fulfillment centers around the world, including more than 50 facilities during his time at Amazon. His lessons challenge technology-first thinking and reveal what it really takes to design, test, launch, and modernize highly automated fulfillment operations.

Below you’ll find The New Warehouse Amazon List, not a collection of products to purchase, but seven principles to consider before making your warehouse automation investment. 

Welcome to this episode of The New Warehouse Podcast, where host Kevin Lawton sits down with Avihou Barkay, Co-Founder and Chief Business Officer, and Guy Glass, Co-Founder and CEO at Unit AI. Unit AI is a new entrant into the automation market, introducing a plug-and-play micro AS/RS platform designed to solve the $1 trillion e-commerce crisis. 

In this episode, Barkay and Glass discuss how their purpose-built physical AI system makes automation dramatically more accessible, affordable, and flexible for 3PLs and retailers navigating high return volumes and direct-to-consumer logistics.

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Originally broadcast live.

E-commerce fulfillment is hyper-competitive. Brands are demanding faster SLA turnarounds, custom unboxing experiences, and complete real-time visibility—all while warehouse operational costs rise and margins get squeezed tighter every year.

Whether you’re a 3PL looking to break into e-commerce fulfillment or an established operator aiming to scale without operational chaos, we're putting this livestream on to serve as your actionable playbook.

Join Kevin as he sits down with three industry powerhouses to break down the full lifecycle of a profitable e-commerce 3PL.

What We’ll Cover:

1...

Today’s episode of The New Warehouse Podcast welcomes Ben Cronsberry, Head of Go-to-Market and Partnerships at Parsel. Parsel helps 3PLs and shippers access alternative and emerging parcel carriers through a single relationship and technology connection. 

Cronsberry explains how parcel carrier diversification can reduce risk without multiplying operational complexity. He also explores aggregated purchasing power, zone skipping, branded tracking, and data-driven carrier selection. 

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Welcome to this episode of The New Warehouse Podcast! In this episode, Kevin chats with Leo Rodriguez, Vice President of River Plate Inc. River Plate is a Southern California 3PL with 34 years of industry experience. They specialize in e-commerce fulfillment, retail distribution, hazmat beauty products, and parcel management. 

Together, they explore the complexities of multi-channel fulfillment, how growing brands can protect their margins, navigate retailer compliance, and transition smoothly from D2C to retail.

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Welcome to this episode of The New Warehouse Podcast, featuring Dr. Jim Tompkins, chairman and founder of Tompkins Ventures. The company connects businesses with an ecosystem of experts through flexible, results-based engagements. 

Tune in and hear Tompkins explain why artificial intelligence is moving beyond isolated tools and into enterprise design. Next, he outlines four stages of AI maturity and their implications for supply chain leaders. Tompkins closes with the data, cybersecurity, and leadership disciplines required to build an AI-enabled organization grounded in warehouse operational reality and practical business needs.

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Welcome to another exciting episode of The New Warehouse Podcast. In this episode, Kevin welcomes Nick Malewicki, General Manager of Autonomous Solutions at Big Joe, to discuss how the company is making warehouse automation more accessible. 

Celebrating its 75th anniversary, Big Joe has built its reputation on practical material handling equipment. Now, it is bringing that same philosophy to autonomous solutions. 

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In this episode of The New Warehouse, Kevin welcomes Jing Jing Chen, Vice President of Growth at Basic 3PL. They discuss how the rapid rise of social commerce is transforming fulfillment operations. 

Jing Jing shares how Basic 3PL has built an automation-first fulfillment network that combines robotics, technology, and skilled employees to help brands thrive in an increasingly fast-paced e-commerce landscape.

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Welcome to this episode of The New Warehouse Podcast. In this episode, we welcome two guests. Kyle McCarty, Sr. Field Application Engineer at Toyota Automated Logistics, and Jeff Messenger, VP of Reverse Logistics and Facilities/Maintenance/Eng at Pattern. Both companies are at the absolute forefront of transforming material handling and supply chain logistics. 

Today, we dive into how modular frameworks, virtual testing, and a software-first approach. The discussion highlights how operations of all sizes can scale efficiently, minimize implementation risks, and successfully optimize their workflows before making major capital investments.

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Welcome to this episode of The New Warehouse Podcast! In this episode, Kevin welcomes Mark Healy, Vice President of Customer Solutions at Barrett Distribution Centers, Inc., to discuss the dynamic world of third-party logistics. Barrett Distribution Centers is a privately held, third-generation, omni-channel fulfillment and managed transportation provider founded in the early 1940s. 

Operating 19 strategic facilities across the United States, Barrett specializes in scaling alongside emerging and established brands across retail, wholesale, and direct-to-consumer channels. Healy shares his extensive 30-year industry perspective on why brands leave 3PL providers, the critical importance of proactive communication, and how to o...

Welcome to another exciting episode of The New Warehouse Podcast. In this episode, host Kevin sits down with Rueben Scriven, Research Manager at Interact Analysis. Interact Analysis is a premier market intelligence firm providing clarity to the complex warehouse industry. 

This discussion dives deep into the findings of their mid-year warehouse automation report, exploring market shifts, regional trends, and emerging technologies. This episode provides a vital roadmap for operators looking to future-proof their supply chains in a changing landscape.

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Strong warehouse leadership extends beyond productivity metrics and operational efficiency. It creates an environment where employees feel valued, trusted, and empowered to contribute every day. In this episode of The New Warehouse Podcast, Kevin sits down with Allen Avery, Senior Manager of Warehouse Operations at LesserEvil, to discuss how the rapidly growing better-for-you snack company has built a warehouse culture centered on empathy, accountability, and continuous improvement.

From hiring the right people to developing future leaders and embracing new technology, Avery shares practical leadership lessons that have helped LesserEvil scale while maintaining a highly engaged workforce.

Welcome to this episode of The New Warehouse Podcast. At Supply Chain Point 2026, Kevin spoke with Jon Bell, of UPS’s Advanced Technology Group, and Darryl Forbes, Vice President of Operational Technology at UPS. UPS delivers millions of packages every day, making visibility, reliability, and customer experience critical to success. 

In this conversation, Bell and Forbes discuss how UPS is leveraging RFID technology to move beyond traditional package tracking and create what they describe as a smarter, more connected network. The discussion explores how RFID is improving visibility, reducing misloads, creating new customer touchpoints, and laying the fou...

Welcome to this episode of The New Warehouse Podcast, where Kevin speaks with Maanav Iyengar, Co-Founder and CEO of Retina Robotics. Founded by robotics engineers with firsthand exposure to warehouse operations, Retina Robotics makes automation more accessible through computer vision. 

In this conversation, Iyengar discusses the challenges slowing automation adoption, how Retina Robotics is helping warehouses improve inventory accuracy, and why the company believes computer vision can transform inventory management.

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Welcome to The New Warehouse Podcast. In this episode, Kevin speaks with Blair Healey, Supply Chain Implementation Manager at Sonepar US, Cam Dore, Director of Operational Innovation at US Electrical Services (USESI), and Chris Shannon, who oversees distribution center and transportation operations for USESI. 

Recorded at the Kardex Experience Lab in Cincinnati, the conversation explores how leading distributors are approaching warehouse innovation through automation and AI. The discussion highlights the role of technologies in service levels, increasing capacity, and helping warehouse teams become more proactive and efficient.

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Welcome to this episode of The New Warehouse Podcast, where Kevin chats with Steven Leeds, Senior Category Manager at Global Industrial. Global Industrial supplies more than 1.6 million products to warehouses, distribution centers, manufacturers, and other industries across North America. As both a supplier and warehouse operator, the company brings a unique perspective to the challenges facing the industry.

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Welcome to this episode of The New Warehouse Podcast, where Kevin chats with Rodney Galeano, Founder and CEO of Loki 3PL. Loki 3PL helps importers distribute and fulfill products across the United States, supporting both B2B and e-commerce operations. 

Since launching the company just a year and a half ago, Rodney has grown the business into a new 100,000-square-foot facility in East Brunswick, New Jersey. In this conversation, he shares down-to-earth lessons from scaling a 3PL, what brands should look for in a logistics partner, and why customer service remains the most important differentiator in a c...

Southern Glazer's Wine & Spirits is the world's largest wine and spirits wholesaler, serving 47 markets across the United States, Canada, and beyond. For this episode of The New Warehouse Podcast, Kevin mixes it up with Karli Sage, Vice President of Supply Chain Management Technology and Engineering at Southern Glazer's Wine & Spirits. 

Together, they discuss how to approach warehouse technology and automation to improve inventory visibility. The discussion highlights the unique challenges of managing thousands of SKUs, maintaining inventory accuracy, and scaling innovation across a complex distribution network.

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In this episode of The New Warehouse Podcast, Kevin speaks with Matthew Smith, Senior Product Manager at Dexory. 

Dexory is a warehouse intelligence platform that combines autonomous robotics and software to help warehouses improve visibility across their operations. The conversation focuses on Dexory Storage Health, which recently earned Best New Innovation recognition at MODEX. 

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