The Sound Off Podcast

How much time are we spending chasing the next big thing in podcasting—and what are we giving up on too soon?

I’m joined by Lauren Passell, founder of Tink Media, who wants to call her business “the slow company.” She helps podcasts grow through thoughtful recommendations, strong relationships, and the kind of consistent work that rarely delivers overnight results. Our conversation had me questioning where I put my own time and how quickly I expect it to pay off.

We start with what it took to put on the International Women’s Podcast Awards in...

I push back on the idea that every podcast needs video. A video strategy isn’t about following trends—it’s about choosing what fits your audience, goals, time, and budget. I walk through seven approaches, from going audio-only to using short clips, audiograms, simple YouTube recordings, separate audio and video productions, video-first shows with an audio version, and horizontal and vertical formats. I also share why audio still accounts for 88.1% of Sound Off Podcast consumption and why creators should measure attention, not just views. Whatever approach you choose, make sure it’s sustainable, then give it a fair test—aro...

Richard Stroobant has spent more than 40 years in broadcasting, although for a good chunk of that time, most people in radio knew him simply as "Big Dick." And yes, there's a story behind that nickname.

Richard and I first worked together in Edmonton in 1994, before he returned to Calgary and became part of the legendary team at CJAY 92. Those were some wild days in radio, when a 19 share was possible for a rock station, margaritas appeared on Friday mornings, and management occasionally had to apologize for what happened on the air.

In 2006, Richard made the...

Can a podcast make you feel less alone? I’m joined by Jay Nachlis from Coleman Insights to explore what research can tell us about community, companionship, and the relationships listeners build with podcast hosts.

Picking up on our conversation at Podcast Movement in New York, we discuss Coleman’s research with the Locked On Podcast Network and why listeners often describe their favourite hosts as friends. We also explore how those connections can extend beyond listening and bring people together.

Jay and I get into the rise of video podcasts, the role of YouTube and...

There are a million people online trying to crack the algorithm. Sam Bird might be better off because he never really tried.

Sam is a comedian, content creator, podcaster and host of CBC’s Street Cents. He grew up around broadcasting, experimented with stand-up and acting, made a hockey comedy podcast, created branded content and worked behind a bar and at Starbucks while figuring out exactly where he fit in the media business.

Then this summer, something clicked.

A series of simple videos built around a Québécois character Sam had been doin...

We remember David Marsden, who passed away on September 25 at the age of 85, by revisiting a conversation recorded in December 2016, during the early days of the Sound Off Podcast.

David helped shape the Spirit of Radio at CFNY, and his passion for discovery continued through NYthespirit.com. When we spoke, he was looking ahead—exploring how the internet could give broadcasters the freedom to be creative and listeners the chance to discover music they wouldn’t hear elsewhere.

We talk about the parallels between FM’s early days and internet radio, what broadcasters misunderstood about younge...

Maria Palmer got her start in radio because iHeartMedia's James Howard walked into a dive bar in Washington D.C., possibly ordered a whiskey, and witnessed talent in action. She was bartending, working her way through acting school, when James, then Program Director DC 101 noticed something: she was both entertaining and taming simultaneously. He asked if she'd ever considered radio. Two weeks later, she was in.

She's now part of the Morning Mosh Pit on Chicago's Rock 95.5, and she's built a significant following online. But the words I loved to hear: She's adamant that radio is her...

Susan Reade got her start in Edmonton radio wearing an orange Tina Turner wig and leopard-print pants as CHED’s “Janet from Another Planet.” As she prepares to retire from Stingray, I catch up with her to talk about a career that took her from the morning show to sales and leadership—and why she still believes in radio.

Susan shares how a difficult experience as a talk show producer in Vancouver led to selling postage meters at Pitney Bowes. The sales training was valuable; the passion for postage wasn’t there. A chance encounter with former colleague...

Nigeria has consistently been one of the top five countries listening to this podcast. With so much great English-language radio being made there, I wanted to hear more about what’s working—and what’s changing.

Dami Dawson is an award-winning writer and new media executive based in Lagos. Dami’s career has taken him from radio into television and digital media, including his work at Pulse and now TVC Communications. He also manages Rewind 107.9 FM, “where nostalgia lives.”

We explore what it’s like to make radio in Nigeria in 2026, and I hear plenty of parallels w...

New From the Sound Off Media Company! What happens after a dog leaves a research laboratory—and begins learning how to be a dog?

Dogs Beyond the Lab, a podcast about former research dogs and the people helping them discover life on the other side. Join John Ramer of Kindness Ranch, Lori Cohen of The Beagle Alliance, and behaviour specialist Chelsey Marino of Keeper And Kin honest conversations about rescue, rehabilitation, and the patient work of building trust.

Through stories from adopters, fosters, and experts, the series explores the setbacks, surprises, and small victories that ma...

I went to PodSummit or the first time last year, and it quickly became one of my favourite podcast events. In this episode, I talk with founder Tim Truax about what makes it different—and why he believes community is the answer to the isolation many podcasters experience.

We talk about Calgary’s growing podcast scene, the need for a truly Canadian podcast event, and how Pod Summit brings independent creators and industry leaders together without feeling like a typical conference. Tim also previews this year’s speakers, live podcasts and hands-on workshops, including sessions on audio brandi...

Nearly six years after I released an episode called Death of the Diary, It's the dawn of a new era for Canadian radio with the release of Radio Local + by Numeris.

Derrick Gray, Chief Research and Operations Officer at Numeris, joins me to explain Radio Local+—the hybrid ratings system replacing the online radio diary in 22 Canadian markets. The system combines streaming information with online and telephone surveys to estimate total listening, including traditional over-the-air radio.

Derrick explains how Numeris turns device-level streaming activity into demographic audience estimates, filters bots and abnormally long sessions, and de...

OMG it's been 7 years since Kolter Bouchard was on this show. When he last joined me in September of 2019, he was doing afternoons at 102.1 The Edge in Toronto. Since then, his life has taken some dramatic turns: a Hodgkin’s lymphoma diagnosis, a stem cell transplant, leaving radio, launching a creative agency with his wife, and building a powerful presence as a content creator and author.

Kolter shares what it’s like to hit the five-year remission milestone and how cancer permanently reshaped his outlook, his work, and his sense of identity. We dig into why vulnerability, hone...

Radio's relationship with its audience has fundamentally shifted, and the industry's summer of mass layoffs at Cumulus, iHeart, Rogers, Audacy, and Corus has exposed a deeper crisis than spreadsheets can solve. I basically recap the absurdity of how radio companies built their talent's social media followings only to sever connections abruptly, freeing listeners to explore alternatives. While industry data still shows radio leading in car listening and ad delivery, the reality on the ground tells a different story: the best moments on any station come from people and personalities, not songs or commercials. And going forward, radio is going...

It's been a long time since I've spoken with Gaëtan Harris, founder of Syrup Sound, to talk about working in radio at Power 97 with me in Winnipeg to becoming one of Canada's most respected podcast sound designers. Gaëtan shares how an early fascination with This American Life inspired him to move to Vancouver, where he eventually joined Pacific Content alongside Steve Pratt and Dan Misener to help create award-winning branded podcasts.

We talked about the technical side of podcast production and the creative philosophy behind great audio. We explore what separates a polished listening experience fr...

Chris Brunt of Jacobs Media joins me to talk about radio’s 30‑year struggle with digital—from those first clunky station websites and primitive email blasts to today’s sophisticated streaming, social, and video ecosystems.

Chris explains how programmatic audio has become a major revenue driver, even for public and non‑commercial stations, by fitting into the broader “digital audio” story agencies are eager to buy. We dig into Facebook and social media, stressing the importance of FTC-compliant monetization and using tools like Ads Manager to serve clients without letting algorithms choke off our own messaging.

And there's...

I am joined by veteran Canadian broadcaster Lynda Steele to trace her four-decade journey across TV, radio, and now podcasting. Lynda recalls growing up in Hinton, Alberta, having no clear career path, and how government-funded aptitude testing unexpectedly pointed her to broadcast journalism. She shares early newsroom stories from CKVU in Vancouver and ITV/Global Edmonton, including covering major events like the 1987 Edmonton tornado and the day Wayne Gretzky was traded, and reflects on how technology—or the lack of it—shaped coverage.

Lynda contrasts the cultures of Edmonton and Vancouver, talks candidly about transitioning to talk radi...

Bryan Barletta, founder of Sounds Profitable and president of Podcast Movement, shares what to expect at this year's event.

Bryan walks me through how Sounds Profitable has grown into a trade association focused on research, education, and connecting buyers and sellers in podcasting. We also dive into how the acquisition by Podcast Movement is transforming this year’s event in New York City—with a clear focus on making it easier for creators and advertisers to actually meet and do business.

What I love about Bryan’s approach is how intentional he is about breaking away f...

Justin Jackson grew up in Sherwood Park, Alberta, with an active radio in the house largely tuned to CBC or 630 CHED. Today he owns and operates Transistor.fm, a Canadian company that is one of the leading podcast hosting companies. We discussed the evolution of podcast hosting and where the industry is headed, and he shared how he and his partner bootstrapped the company starting in 2018 with $5,000 each, growing it into a profitable business without venture capital. He explains how observing creator behaviour—rather than relying on surveys—guided product decisions like offering multiple shows for one price and buil...

Jason Rockman, former frontman of Canadian nu-metal band Slaves on Dope and Montreal radio personality, discusses his music and broadcasting journey. He recounts forming the band in the early 1990s, winning the CHOM L’Esprit competition, recording independently, and relocating to Los Angeles where Sharon Osbourne offered a record deal and the group toured. Jason reflects on industry upheaval—from label mergers to Napster—and the shift toward streaming, vinyl resurgence, and merchandise revenue. He explains how radio shaped his desire to help bands, leading to a 14-year run at CHOM and later roles at CJAD and now The Beat 9...

Matt Cundill and Dan Misener discuss the launch of the Bumper Dashboard, which offers a unified view of podcast metrics across platforms like Apple, Spotify, and YouTube. The Dashboard includes a new metric, the Bumper score, which measures the gap between file delivery and actual playback, helping shows understand their ad engagement. The score ranges from 0 to 200, with 100 being the median. They also touch on the limitations of download metrics and the need for better data to serve creators and advertisers. The conversation highlights the importance of accurate audience verification and the potential for new business models based on...

I invited Nails Mahoney to unpack what it really means to be a radio presenter/personality today. We talk about how the shift from DJ and announcer to “content creator” has forced many presenters to overthink and lose their natural talent, and why formal training for content creation is almost non‑existent. Nails explains how branding—narrowing yourself to three defining words—helps you stand out, and why fear of failure can be a useful motivator if you let it sharpen your work.

We discuss practical tactics: using honesty to engage audiences on unfamiliar topics like the World Cup...

I welcome back Rob Greenlee for a discussion about how podcasting is changing under the weight of new media, big platforms, and AI. Rob and I talk about how the real battle lines are drawn around who controls distribution and audience, as companies like YouTube and Spotify push proprietary ecosystems while RSS still quietly powers most of my downloads.

We look back at the early days of video podcasting, why big media walked away from video in RSS, and how HLS video might reconnect audio and video so listeners can move seamlessly between car, phone, and TV.<...

Anthony McNutt is one of the best when it comes to radio imaging. He gets it. He is a senior imaging producer at Stingray Radio, managing multiple brands including Q stations, K Rocks, and The Breeze across 5 time zones.We discussed what separates exceptional imaging from average work, the evolution of production styles, and how remote work has transformed the producer's role in modern radio. Including:

- Why voice talent versatility matters more than technical perfection

- How silence and restraint have replaced zips and zaps in contemporary imaging

- The organizational systems...

Jen Austin is the founder of Riply Media. We talked about how AI can actually strengthen local news rather than replace journalists. Jen walks me through her journey from a shy high school student in rural Nebraska to working at iconic stations like KZKX, later producing for The Dorsey Gang in Dallas, and reporting news on 9/11 with support from the CBS News network.

We talk about the long, slow decline of newsrooms—layoffs, shrinking staffs, and the closure of CBS News Radio—while the public’s need for credible local information has only grown. This is what led to...

We last had JC Douglas on our show 9 years ago when I got the full run down of his career highlights. JC Douglas announced his retirement on Facebook in May 2026, reflecting on his 40-year tenure at Q104, his morning run at C100, and in-between time at 89.9 The Wave. He discussed the success of Q104 and C100, attributing it to loyal audiences and long-tenured talent. Douglas highlighted his pivotal moments, including interviewing Paul McCartney and covering the 2020 Nova Scotia mass shooting. What's Next? He plans to archive his extensive media collection and spend more time with his four-year-old son. Douglas...

Rhys Waters spent over a decade making award‑winning TV and radio for the BBC in Wales before moving to Halifax, Nova Scotia, in search of a better work–life balance. In this episode, he traces his path from a neurodivergent kid who struggled in traditional classrooms to a documentary filmmaker, broadcaster and eventually co‑founder of Podstarter, a podcast production company helping brands make shows with highly specific goals. Rhys explains how one client’s podcast needed only 12 listeners—and still generated over $5 million in revenue—illustrating why success isn’t always about download numbers. He talks about learning podca...

A great chat with producer and audience growth specialist Kattie Laur to unpack what’s really holding back Canadian podcasting – and, unsurprisingly, we keep coming back to money, funding, and marketing. We talk about why Canada lacks meaningful grant support, why brands are hesitant to invest in podcasts, and how a realistic budget needs to split resources between production and promotion.

Kattie shares her experience pitching the CBC, her work in branded podcasts, and why companies need to choose between making a genuine audience-first show or simply buying ads on existing podcasts. We dig into government-funded podcasts, transparency...

This week, I’m celebrating the 500th episode of the Sound Off Podcast by turning the spotlight on why so many shows underperform—and what you can do about it. After nearly 10 years and 500 episodes, I’ve seen the same mistakes again and again, so I break down 10 big ones: blaming a vague “discovery problem” instead of doing the work of promotion, skipping a proper trailer, tolerating shit audio and lazy editing, and relying on weak interview structures that don’t respect the listener’s time. I also get into overlooked essentials like artwork that actually stands out, using metadata wisel...

TrueFans.fm founder Sam Sethi is forward thinking about podcasting. Sam explains how True Fans grew out of the podcasting 2.0 movement into a full creator marketplace where podcasters can host audio and video, build real fan communities, and earn through value-for-value models, including micro payments, subscriptions, and one-off episode payments.

Sam walks me through how True Fans removes friction for listeners with a built-in virtual wallet, gamified SATs, and simple top-ups using Stripe, Apple Pay, and Google Pay, while handling all the complex bits in the background. On the hosting side, we dig into why downloads are a broken...

I reconnect with multi-hyphenate broadcaster, singer, actor, and live selling expert Dawn Chubai. We start in Edmonton, where she talks about growing up, singing in backyard concerts, finding her way into PR straight out of high school, and then accidentally falling into broadcasting through her music. Dawn shares stories from her days at A-Channel/Citytv, including doing weather and traffic, musical performances, and the energy of those street-facing Jasper Avenue studios—plus a surprise visit from Paul Stanley of KISS.

We follow her move to Vancouver, where she became a main host on Breakfast Television, and later to Toronto fo...

Doug Downs joined me to trace his journey from a tape-recorder-obsessed kid in Scarborough to radio, TV, corporate communications, and ultimately podcasting. Doug shared how overnights at a country station, brutal newbie pranks, and a move through Ajax, St. Thomas, London, Kirkland Lake, Sudbury, and eventually Edmonton shaped his love of audio and storytelling. We reminisced about the ITV / CFRN days, that micro-fame of local TV, and why he ultimately pivoted into PR at Epcor, learning to think in terms of stakeholders, key messages, and strategy.

We dug into why ums and ahs can actually help comprehension...

After nearly 10 years, Todd Hancock is back. As only a select few may remember, Todd's last Sound Off appearance was on our second-ever episode. At the time, he had just been let go by CFOX in Vancouver, and was in the process of launching The Toddcast, his own podcast endeavor. With a great website and some excellent audio, there's no doubt he had about as strong of a start as one can possibly have... And now, a decade later, we're both still here.

If you've ever wanted to make a living from your podcast, this is the...

Let's go to Lagos! Tony Doe is one of the most thoughtful voices in Nigeria, and he's here to provide some excellent insights into the past, present and future of podcasting. As a former Nigerian radio broadcaster turned podcaster, Tony reflects on the lost intimacy of radio as studios chase visual appeal and social media reactions, and explains why he rejects the idea that video is the “next phase” of podcasting. He warns creators about building shows inside walled gardens like Spotify and YouTube, sharing personal and second-hand stories of lost control and opaque platform decisions.

We speak qui...

I spoke with Andrea about her career in radio and her transition to voiceover. I met Andrea back in 2006 whe she was just fnishing up her tenure working promotions for Power 97 in Winnipeg. She went on to become a prominent figure in the Winnipeg and later Montreal and Toronto radio markets. She highlights her roles at Curve 94.3 (Remember that?) in Winnipeg, Virgin Radio, CTV, and iHeartRadio, and her shift to voiceover after being laid off in 2018. If you are going to listen to one valuable part about today's world, check out how she is handling AI and her business...

This week's episode is about the artisanship and business of podcast editing with veteran editor Bryan Entzminger. Bryan shares how he began podcasting in 2014, inspired by John Lee Dumas’ formulaic approach to Entrepreneurs On Fire and how that era of entrepreneurship-focused shows shaped early podcasting.

We unpack why many podcasts have naturally “run their course” after five or six years, how the pandemic boom has cooled, and why Bryan has deliberately avoided rebuilding a client roster too concentrated on a few shows.

On the technical side, Bryan walks through his journey from GarageBand to Twisted Wave and final...

I reconnect with Buzz Knight to explore the evolution of Buzz’s podcasting journey and his growing audio network. Buzz traces the roots of his “Takin a Walk” podcast from its original in-person, outdoor concept—where he literally walked and talked with guests—through the practical challenges of weather and audio quality, to its current virtual format with a strong focus on music-centered storytelling.

Leveraging his radio experience both on air and in programming, Buzz explains how classic broadcast skills—crafting narrative, building anticipation, and smart promotion—translate directly into podcasting. He describes his partnership with iHeart, crediting executive ...

Kristi Lee is the host of Canadian True Crime, a show that has eclipsed 75 million downloads over 200 episodes. I spoke with Kristi about her path that ultimately led her into podcasting. Kristi told me about how a family move and her husband’s love of hockey brought them to Toronto, where she eventually turned her obsession with true crime shows like Casefile and They Walk Among Us into her own podcast in 2016.

She tells me about those early days, working late at night after her kids went to bed, teaching herself Audacity and spending a full week crafti...

Julian Nieh is Julian on the Radio,and traces his radio career that’s from Washington, DC to major markets like Chicago, Seattle, Las Vegas, and the future. He recalls falling into radio through an internship, doing everything from promotions and street stunts to last‑minute board‑opping that led to his first on‑air shifts. Matt and Julian geek out on the magic of 90s radio and MTV, the emotional pull of that era’s music, and the power of creating anticipation and memorable moments for listeners.

Julian reflects on influences like Elliot in the Morning, Donnie Simpson, an...

Brittany Grunig, whose journey through Canadian country radio perfectly illustrates why one should bel bullish on radio’s future. Brittany shares how growing up in small-town Nova Scotia, studying marketing at Holland College, and stumbling into a radio internship led to gigs at Ocean 100, K-Rock, and CFCY, before a chance interview booking helped her leap to New Country 94 in Ottawa.

We talk about her rapid evolution from on-air host to Music Director and eventually Regional Program Director at Bell, navigating competitive markets, the infamous hit/non-hit regulations in Ottawa, and how she used creativity, artist relationships, and a...