Point of Rental Podcasts

Let's meet sales manager Teddy Taylor!

Bradley Hindsman, Customer Success Manager and unofficial ambassador of college football - and Alabama football in particular - to the team at Record360. We'll learn about his biggest takeaways from college, why he left mechanical engineering for sales engineering and now customer success, and his Top 5 Disney World rides, plus a whole lot more.

Want to meet more Pointers and rental leaders? Subscribe to this feed, or find The Front Porch on Point of Rental's YouTube page.

Let's meet director of product management Scott Pennock!

Let's meet senior implementation consultant Russ Roup!

Let's meet customer support specialist Ramon Quiñonez!

While we were building AI features into the software with Product Detail Supercharger, we were also training our own AI to help handle your software questions! Try it out in uLearn today or directly in your Point of Rental RMS soon!

Let's meet senior lead mobile developer Manuel Garrido!

It's time to meet events coordinator Emyly Banke!

On this episode of The Front Porch, we'll get into her journey from aspiring lawyer to event coordinator, and her passion for organizing memorable events, from small parties to company onsites and everything surrounding Point of Rental tradeshows. 

Learn how she manages logistics, her favorite travel destinations, and some fun facts about her professional and personal life. 

Don't forget to hug Wayne.

Let's meet Global Payroll Specialist Wendy Hall!

Let's meet SDR Manager Josh Sidener!

Jason Stewart celebrates his five-year anniversary at Point of Rental by talking with Brian. Join us as he shares his career journey, from starting in product support, transitioning to QA, and eventually being recruited to Point of Rental. He reflects on his professional growth, the key people who have helped him along the way, and his strong connection to his team. Jason also opens up about his hobbies, including writing books and playing in a band, and offers advice for new employees on trusting leadership and voicing ideas.

Let's meet Record360 business development manager Ian Green!

Join us in celebrating Jeff's remarkable 25-year journey at Point of Rental! In this episode, Jeff gives a detailed account of his tech career, from working with Alpha Micro Systems in the '80s and '90s, to his critical role in modernizing legacy software and aiding customer conversions at Point of Rental. Discover his contributions to the company, his interesting journey through tech history, and the invaluable advice he offers to new employees.

Let's meet accountant Alison Anthony!

We were a year late in catching up with Kristian Pisano - join us as shares his journey before finding Point of Rental, his initial role with the company, and how he transitioned into leading the support team in the APAC region. He discusses the dynamic nature of his work, the importance of his team, and gives advice for new hires.

Find his full Front Porch episode here: https://frontporch.transistor.fm/episodes/kristian-pisano

Martin Baugh, the product manager/owner for mobile solutions at Point of Rental, joins us on The Front Porch! Martin's our first Pointer to start his career at Chuck E. Cheese before becoming a key player in the tech industry. Discover the differences between product management and ownership, the challenges and joys of working in rental tech, and taking an RV around the country. Martin also offers invaluable advice for those looking to travel and insights into the inner workings of Point of Rental's mobile and API teams.

Let's meet Customer Support Specialist Toby Green!

Somehow this didn't get shared in March!

Jessie Anton is one of Point of Rental's account managers. On this episode of The Front Porch, Jessie tells tales from her career in marketing, waitressing, and in the electricity sector before joining Point of Rental. She discusses her role as an account manager and her love for building relationships with customers despite the challenges it entails. This episode also explores Jessie's introverted nature, her passion for storytelling, conspiracy theories, and how she got into wrestling. 

Let's meet UK Manager of Customer Success Megan Oates!

Let's meet SDR Jonah Harrison!

Let's meet SDR Iain Mitchell!

Let's meet Cloud Engineer Daniel McDonald!

Let's meet Manager of Customer Success Alisha Wager!

Cameron Osborne has been supporting customers for five years at Point of Rental. He recounts his career transition from managing at Aldi to joining Point of Rental amidst the COVID-19 pandemic. He initially started as a Software Support Technician, a role he still holds, though his responsibilities and impact have grown significantly over the years. Cameron discusses his appreciation for the company's supportive and collaborative environment, particularly in balancing his job with part-time Electrical Engineering studies. Outside of work, he enjoys gaming, specifically Elden Ring and Factorio.

In this episode, we celebrate Nick Knoblauch's five-year milestone at Point of Rental. Join us as we delve into Nick's journey, starting with his prior experience in sales and support, how he made it to Point of Rental, and his current role. Nick shares insights on why he loves his job, the challenges he faces, and his passion for hiking with his dogs. Additionally, he provides valuable advice for newcomers and acknowledges the key people who have helped him along the way.

Let's meet project manager Victoria Calvert!

VP of Global Sales Preston Harris shares his journey from studying entrepreneurship in college, dabbling in startups, to getting sent to Australia to launch Point of Rental there before returning to the States and eventually leading the sales team. Preston talks about his day-to-day activities filled with meetings and his passion for deep-focus work. He loves the company's creative and innovative culture. Outside work, Preston is involved in regenerative farming on his ranch, focusing on building soil quality and biodiversity. 

Let's meet senior project manager Taylor Garrity!

Let's meet project manager Serena Blue!

Sara Brace, Record360's Sr. Customer Support Manager, shares her experiences from her early dreams of being a pop star to working at In-N-Out and how she transitioned into customer support roles. Listen as Sarah discusses her career journey, the surprising non-magnetic world of new fridges, and the challenges of growing a team. Discover her favorite In-N-Out secret menu items, and learn about her love for sewing and crafting.

Find The Front Porch on LinkedIn for clips and highlights from past shows!

Let's meet account manager/migration specialist Mikayla Love!

Let's meet account manager Ciarán Buckley!

Kaitlyn DeGrasse joins The Front Porch from Special Event Rentals in Edmonton, Alberta this month! Caitlin discusses her path from growing up in Ottawa with a mother in the events industry to becoming a key player in the rental industry herself. She shares insights on why she was listed on Rental Management's '12 to Watch Under 40' list, highlighting her ability to see the bigger picture and connect with customers. Caitlin also walks us through her love for event planning, inspired by her mother, and how she transitioned from hospitality and tourism education to a thriving career in the...

Let's meet customer support specialist Alyssa Mackay

Marco Jimenez started out as a telemarketer before moving on to a 15-year tenure in IT and finally Point of Rental in 2020. He tells us about his role in software support and what he's been doing for the last five years, while letting us in on his non-IT-related interests, like Okinawan Jiu Jitsu (sorry, he didn't demonstrate on Brian).

Dan McKenna has been at Higher Concept & Point of Rental for 20 years now. We caught up with him to reflect on his journey and lessons learned from two decades at the company (sadly, the video of him thanking those who helped get him to this point has been lost to the internet).

Let's meet Data Specialist Ankita Singh!

Mark Goodrum, Point of Rental's Managing Director for the EMEA region, joins The Front Porch to talk about his journey to the top of Point of Rental's UK office. From a childhood dream of joining the military, through enlisting and a career in hire, to discovering Higher Concept and rising through the ranks, we learned about his career journey. We also learned about his favourite fishing styles, his car and motorcycle riding, and why he claims to not smile so much after his military days. 

Let's meet Corporate Recruiter Aaron Annesley!

What's new in support over the past quarter? VP of Global Support Services Brooke Ryan tells us about what's going on behind the scenes with your software support. We talk about advancements in support over the last year and how customers can help us continue to provide the best possible service and software in the future.

To volunteer for our AI chat beta testing (Essentials users), to host Pointers for hands-on, on-site rental training, or just to provide feedback, email Brooke at brooke.ryan@pointofrental.com or Brian at marketing@pointofrental.com.