Point of Rental Podcasts

Kaitlyn DeGrasse joins The Front Porch from Special Event Rentals in Edmonton, Alberta this month! Caitlin discusses her path from growing up in Ottawa with a mother in the events industry to becoming a key player in the rental industry herself. She shares insights on why she was listed on Rental Management's '12 to Watch Under 40' list, highlighting her ability to see the bigger picture and connect with customers. Caitlin also walks us through her love for event planning, inspired by her mother, and how she transitioned from hospitality and tourism education to a thriving career in the...

Let's meet customer support specialist Alyssa Mackay

Marco Jimenez started out as a telemarketer before moving on to a 15-year tenure in IT and finally Point of Rental in 2020. He tells us about his role in software support and what he's been doing for the last five years, while letting us in on his non-IT-related interests, like Okinawan Jiu Jitsu (sorry, he didn't demonstrate on Brian).

Dan McKenna has been at Higher Concept & Point of Rental for 20 years now. We caught up with him to reflect on his journey and lessons learned from two decades at the company (sadly, the video of him thanking those who helped get him to this point has been lost to the internet).

Let's meet Data Specialist Ankita Singh!

Mark Goodrum, Point of Rental's Managing Director for the EMEA region, joins The Front Porch to talk about his journey to the top of Point of Rental's UK office. From a childhood dream of joining the military, through enlisting and a career in hire, to discovering Higher Concept and rising through the ranks, we learned about his career journey. We also learned about his favourite fishing styles, his car and motorcycle riding, and why he claims to not smile so much after his military days. 

Let's meet Corporate Recruiter Aaron Annesley!

What's new in support over the past quarter? VP of Global Support Services Brooke Ryan tells us about what's going on behind the scenes with your software support. We talk about advancements in support over the last year and how customers can help us continue to provide the best possible service and software in the future.

To volunteer for our AI chat beta testing (Essentials users), to host Pointers for hands-on, on-site rental training, or just to provide feedback, email Brooke at brooke.ryan@pointofrental.com or Brian at marketing@pointofrental.com.

Let's meet Customer Support Specialist Michael Lawrence!

How is the Learning & Development team working to help to ensure users are getting documentation and support they need to use Point of Rental software effectively? Bianca Nieto, our L&D Manager, talks through recent updates in uLearn and Point of Rental Academy.