Grease The Wheels Podcast

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On this week’s episode of Grease the Wheels, we use AI to be introspective and ask it what it thinks of the podcast. Overall, it mirrors many of the opinions of our listeners, which is kinda spooky. It also goes into some of our ongoing projects, which is even spookier! Moving to a multimedia format would be difficult with the way that the content is produced, but we do have some tricks up our sleeves when it comes to that. Also, the march and logo game is about to go off on on...

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On this weeks episode of Grease The Wheels, we ask Gemini why customers are the way they are. There is a good portion of the customer base who knows that their cars are going to break, knows that they can’t fix them, and trusts you to make the right call when it comes to diagnosing and fixing the problems that they have to get back on the road. There is another segment of the customer base that might not trust you 100%, but is still captive to their own lack of knowledge and li...

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On this weeks episode of Grease the Wheels, Uncle Jimmy goes into some of the deepest professional fantasies of ownership, management, and everything in between. Ownership wants a business that essentially runs itself, but to do that they have to empower their management to make the right decisions and give the dealership a level of autonomy. This is something that many owners have a hard time with. Management wants their job to be as easy as possible, hiring people who do a great job every single time and can make the shop the...

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On this weeks episode of Grease the Wheels, Uncle Jimmy goes hard in the paint when it comes to finding a new place to work — or if you are a new guy, a first place to work. There are a lot of questions that need to be asked when doing this, some of which are simple and extremely specific to who you are as a person, and the rest are a bit more hands on when it comes to site visits. What brand do you want to work on? Do you really only wa...

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On this week’s episode of Grease the Wheels, Uncle Jimmy goes over some ways that you could *theoretically* sabotage the shop, and some of the ways to fix it. The conclusion that he comes to however, is one of the coldest lines in this entire series of podcasts - mainly that most shops are sabotaging themselves! From poor management to ineffective service advisors, when times get slow from either external or internal factors the personnel that stand to lose the most happen to be some of the most valuable in the shop, an...

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On this week’s episode of Grease the Wheels, Uncle Jimmy goes down the AI Rabbit hole with some of the most pressing causes of the technician shortage. Weirdly, Gemini has apparently been an avid listener of grease the wheels, because the last few episodes were often referenced! However, where it completely excels is in the numbers, specifically looking at the aging population of auto mechanics with mid-60% being over the age of 45 years old. Apparently Millenials avoided the industry all together, but might be coming into the skilled trades as the aforementioned AI...

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On this week’s episode of Grease the Wheels, Uncle jimmy concludes his symposium on the technician shortage with the simple fact that the job is dangerous, and it will hurt you at some point. There are a million and a half ways to get hurt at work, from the cars to the equipment, to not properly using either. There are also a millions ways that the job can kill you, such as trying to catch rolls royces, to chemicals. In this episode we go over the burns, cuts, sprains, and strains that ca...

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On this weeks episode of Grease The Wheels, Uncle Jimmy expands on the concept of “The Bullsh*t Factor” Quite simply put, this is anything that makes your job as a technician more difficult. This can from the environment, such as shops that are not properly climate controlled for the climate that they are in. It can also come from management and other support staff, being either too involved or not involved enough in keeping up standards, or adding steps to processes that should be incredibly simple. It can come from ownership that sees...

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On this week’s episode of Grease the Wheels, Uncle Jimmy comes down hard on one of the major contributing factors of the technician shortage - the money. From warranty times that keep getting slashed to an abysmally low starting average pay, there is no wonder why the attrition rate is so high amongst young technicians. Throughout the industry, keeping talent is a problem - for some! For others who run a business well and understand that skilled labor isn’t cheap, there is no technician shortage. We also get into the weeds on a...

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On this week’s episode of Grease The Wheels, Uncle jimmy starts in on a series that is addressing the technician shortage. Throughout the history of media that has included cars, mechanics (and their modern iteration of technicians) have been unduly vilified as grifters, cheats, and scumbags. While there are some bad actors in the field, the same can be said for literally other occupation on earth (most notably, the ones that actually deal with the customers and complete the transactions in our industry!) We challenge this notion in it’s entirety, as many...

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On this week’s episode of Grease the Wheels, Uncle Jimmy takes a common problem and solves it in the most insane way that he possibly can! We have all seen manuals, repair instructions, and bulletins that seem to be written by someone who has never turned a wrench in anger, but sometimes they are egregious enough to actually be a problem. Such as the one that attempted to have Uncle Jimmy start messing around with battery connections on a live battery - pro tip; don’t do this! So we decided to reim...

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On this week’s episode of Grease the Wheels, Uncle Jimmy outlines the service advisor boot camp that will break your service advisors of all of their bad habits, and build them back up with all of the right ones. All it will take is sheer psychological torture for a few days, weeks, or months! The real idea here though is to make Service Advisors do the job the way that everyone wants them to do it. From actually walking around the customers car and possibly pre-selling the repairs right in the drive on...

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On this week’s episode of Grease the Wheels, we delve into the world of statistics, and come up with some genuinely novel applications of baseball numbers and terminology to help your shop run better. RBI for service advisors, Errors also mostly for service advisors, and techs having to bat 1.000. There area already hundreds of datapoint for shops to utilize to make better decisions, but more often than not we find that the data is being underutilized, and no one really knows what it is. There are many reasons for this, but it le...

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On this week’s episode of Grease the Wheels, we go over some of the highlights and lowlights of automotive management. One of the main things that we have noticed is that in the rise of the corporate owned, multi-location dealership group era, there are a lot less nepo-hires in management. It still happens, especially at smaller family owned dealerships, but on a whole the quality of management in the automotive space has actually gotten significantly better in the last 20+ years! There are still ineffective, and poorly trained management in this space, but ma...

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On this weeks episode of Grease the Wheels, we answer a question that absolutely no one asked: what if the safety systems in your car could be funny? To do this, we use the framework of our personal favorite retired New York State Trooper, Jimmy’s brother Bob! This is a natural fit because Bob did the nitty gritty work of crash scene reconstructions and even taught it at the Trooper Academy for years. Needless to say he knows pretty much all of the ways that things can go wrong on the road an...

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On this week’s episode of Grease the Wheels, we close out our anthology on the Video MultiPoint Inspection, DVI, vMPI, etc -- with the most important part of the equation: the customers. Taking a step back, part of the reason why our customers are so unreasonable at times when it comes to our recommendations when it comes to facing or maintaining their cars is the immense amount of anxiety that they have about it. It is a known fact that the less you understand about a situation, the more the lizard parts of...

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 On this weeks episode of Grease the Wheels, Uncle Jimmy loosely defines the roles of the management staff when it comes to doing Video MultiPoint Inspections. The main part of the management role in video MPI adoption is to properly incentivize their technicians on doing them, setting them up for success, and getting the right training into the shop to make it effective - insert shameless plug here- However, often times the management of a shop is a direct hindrance to getting quality video MPI’s out to their customers. By adding the...

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On this week’s episode of Grease the Wheels, Uncle Jimmy follows up part one about Video being a tool for mechanics with part 2 about Service Advisors. When a Service Advisor has technicians doing the video, or in some rare instances is doing the video themselves, they have an undeniable advantage over a fixed ops department where there are no video MPI’s performed. This is why it is infuriating when service advisors fail to leverage the high definition evidence of work or maintenances that need to be done. There is not much more...

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On this episode of Grease the Wheels, Uncle Jimmy goes over some of the finer points of the Video Multi-Point Inspection; more specifically all of the very valid reasons that technicians do not want to do them! From being camera shy to not being the “loquacious type” and tons of background noise and poor lighting, there are a myriad of reasons for technicians to want to shirk this responsibility overall. We haven’t even mentioned that the vast majority of shops are not paying technicians for the time that they spend on these, but th...

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On this weeks episode of Grease the Wheels, Uncle Jimmy makes a comprehensive wish list of things that we would like to see in the automotive industry. This list doesn’t leave anyone out either, with special focus on customers to start it off, and special callouts for management and ownership that does it right. We also get into the wishlists for our fellow technicians, and our wishes for parts people. The most pivotal wish that Uncle Jimmy has this year is for service advisors to simply ask for the sale and for th...

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On this episode of Grease the Wheels, Uncle Jimmy goes over some very interesting survey results from inside the automotive industry from WrenchWay. They asked a lot of the right questions when it comes to things like job satisfaction, training opportunities, and how well their facilities are kept — but there are a handful of things that we feel like might be actually 100% in agreement across the board. There were points of major agreement, and a few that surprised us! 

Also Uncle Jimmy carries on his favorite holiday tradition of breaking down aut...

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On this weeks episode of Grease the Wheels, Uncle Jimmy goes over an oldie-but-a-goodie with his 10 thesis on automotive diagnosis. With modern automobiles becoming more and more complex, checking batteries (especially when there are tons of weird or seemingly unrelated problems) is always a good Bet. Things like Visual Inspections and Scanning the vehicle for faults seem to be a given, but can be complicated when an advisor is diagnosing from the chair. Any time that you have access to a vehicles repair history or CarFax report is a good thing, especially when...

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On this episode of Grease the Wheels, Uncle Jimmy outlines all of the ways that flat rate technicians lose time and money to the inefficiencies of the dealership system itself. Support staff and Service Advisors are key culprits, between not separating items on repair orders, repair orders that are poorly written or feature hand written add-ons, and not going over cars to check and see what else is wrong with them such as check engine lights. This problem is massively amplified with porters and lot personelle when they do not follow proper procedures...

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On this weeks episode of Grease the Wheels, Uncle Jimmy talks about the nature of customers. No one likes having to pay for their car to be fixed, except some of weirdo’s who can tell when we are running the right gas or not. No, most customers will actively chafe when we recommend repairs to their vehicle, no matter how badly they are needed! This becomes compounded when you do a video explaining what is wrong with their vehicle and the service advisor fails to mention a single recommendation from that video an...

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On this weeks episode of Grease the wheels, Uncle Jimmy dreams of electric sheep - er, service advisors! Ai is filtering it’s way into dealerships more and more. Some of the immediate casualties of this are going to be in sales, as a well put together data set and website are coming straight for the heads of your underperforming sales people. Getting it into the service department will also completely cull the industry of underperforming service advisors, because an AI will never NOT ask for the sale (which has become a huge pr...

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On this episode of Grease the Wheels, we talk about some of the pull factors that are in fact causing the tech shortage. This is a significant problem in the industry, and thankfully some seriously high up people are actually talking about it. To illustrate this, we talk about the massive tug of war that happens regarding the money in the industry, and how to fix this massive problem that is causing people to leave the industry or more likely avoid it all together. The shop and dealership owners that are feeling the...

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On this week’s episode of Grease the Wheels, Uncle Jimmy takes to task a newsfeed article that stumbled across his unnamed homepage (it was probably AOL) regarding the common warning lights in cars and what they mean — according to someone who has never worked on a car. These ones are always fun, from the teapot of doom and the drunk robot, to more obscure and abstract examples — people really have no idea how their cars work and when the car tries to tell them something this is compounded. The real takeaway that is mis...

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On this week’s episode of Grease the Wheels, Uncle Jimmy watches the interview with Jim Farley, who unsurprisingly completely misses the point of why there is a technician shortage. He does mention that there is one, so that actually gives him a ton of credit in our book. To hammer the point home, Jimmy winds back the clock to the mid-50’s to the time of duck and cover drills, unprecedented economic prosperity, and Edsel’s. In this era, the average earnings of a mechanic was significantly higher as a percentage of the la...

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On this week’s episode of Grease the Wheels, we look through the archives at some of the hits and misses of the previous 325 episodes of the podcast. We have undoubtedly had some ridiculous fun so far, including pondering children’s programming aiming to get more kids into the trades with incredible titles such as Mr. Rogers Dyno Room and Sesame Street Outlaws. We also get into some of the early episodes where we talk shop dynamics, how not to get on your coworkers nerves, and how to fit in, to more recent epis...

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On this episode of Grease the Wheels, Uncle Jimmy follows up last week’s episode with all of the stuff that he forgot — it happens, because as a new guy there is a ton of things to learn in a short period of time and sometimes the people teaching you the ropes will themselves forget things. We also get into the idea of changing jobs and becoming a “NOS” New/Old Service when you have a bit of experience and are changing venues. There are a lot of things to navigate with this includin...

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On this episode of Grease the Wheels, we have some serious words of wisdom (and rants) for the new guys. If you have new guys in the shop, this is probably a good one to start them out with, because it should theoretically cut about 90% of the BS if they actually listen! From inherent mechanical curiosity to becoming a master technician, the road for a mechanic is a long one that is fraught with difficulty. Choosing the right tech school is a big part of getting yourself ahead and learning many of the...

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On this episode of Grease the Wheels, Uncle Jimmy goes in depth on the pros and cons of being an auto mechanic. Despite some of our previous episodes, there are many pros to being an auto mechanic. The cars have gotten safer, the shops in many cases have gotten better, and more often than not the shops have come a long way from some of their humble roots. Not to mention that as mechanics, there are tons of ways that we can keep our own cars on the road longer and even occasionally...

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On this episode of Grease the Wheels, Uncle Jimmy goes down the rabbit hole of toxic management. We go into some of the specifics for what makes a manager or boss toxic: such as unrealistic expectations, nepotism, and much, much more! The good news is that skilled tradesmen of all types, and especially auto mechanics and technicians have ample opportunity to jump ship, because the demand far outweighs the supply. We also go over some of the possible remedies to these conflicts, which mostly revolve \around good communication and documentation of your grievances...

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On this episode of Grease the Wheels, Uncle Jimmy is back in the OG Rock and Roll Garage after a Homeric odyssey to get to New York from Texas. As a result, Erik the Producer is in studio to talk about some of the digital tools that we have been working on to help make your lives easier, and make you more money! We are talking Video MPI Training, a fully flushed out K-Plan with some help from our friends in academia, ASE Test Prep, and so much more! We also talk about...

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On this week’s episode of Grease the Wheels, Uncle Jimmy rounds out the “you’re e’ffed” saga with part four. As it turns out there are tons of portents of doom when cars roll into your shop. Some vehicle’s even have multiple of these automotive red flags, while others can be false flags. We hit the ever favorite, “gimp mask in the trunk” and raise it with tons of other examples that we have seen throughout the years. What is your favorite? What is one that we didn’t hit on the podcast (ed...

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On this episode of Grease the Wheels, Uncle Jimmy goes into some of the backend programming of our customers in regards to what the media has made our profession out to be for the last 50+ years. As a profession, few trades have been maligned to the extent of the automotive trades, and this is especially true in media depictions. Let’s be clear, we have seen some criminals in this trade -- but it is actually a lot more rare than you would think. However, more often than not the line is a lo...

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On this much delayed episode of Grease the Wheels, Uncle Jimmy takes a look at the entire strata of the typical dealership and informs them of at least one major thing that they should take into consideration in order to make the process seamless. For ownership and boards of directors, it is very hard to get an accurate picture of a dealership’s overall functionality just by the numbers. The numbers can tell you a lot, but it is sometimes hard to put toxic shops or bad processes into numbers. Working the way do...

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On this fairly-sporadic episode of Grease the Wheels, Uncle Jimmy wades into the terminally unhinged forum of LinkedIn to find a concept that everyone deals with in this industry. The term “Emotional Waste” is the concept of negative emotions creating undue stress and occupying an inordinate amount of someone’s time. We all see this, and some of the best people in the industry have the exact opposite going on - Emotional Intelligence. This is the ability to regulate and utilize your emotional states, as well as being able to effectively read a room o...

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On this week’s Episode of Grease the Wheels, Uncle Jimmy takes a look at some of the real world ramifications of Texas discontinuing their state vehicle safety inspections. The first thing that stood out to us was that it was in fact similar to those in New York, and in fact throughout most of the Rust Belt where we know they are a really good idea. Entropy is the name of the game here, and if something is too rotten to be safe, or tires are too bald to provide adequate traction — they...

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On this episode of Grease The Wheels, Uncle Jimmy goes for the trilogy of things that you see roll into your shop that spell doom, because you know you’re eff’d. From poorly done wraps, to harlequin models of cars that are not 90s Golf’s, and underbody lights, there are a lot of things that we see that spell doom and gloom for our profit margin. Seeing an old car that is still being daily driven darkening your door is somehow more of an omen of impending doom than the banshee’s howl...