People Process Progress

40 Episodes
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By: Kevin Pannell

People, Process, Progress explores the lessons we learn from the people and places that shape our lives. Hosted by Kevin Pannell, a transplant who has grown to love the New River Valley and Appalachia, the show blends personal reflections with conversations from people across the region and beyond. Each episode follows a simple rhythm People: the stories and experiences that mattered Process: what helped them move through challenge Progress: what changed and what others can learn from it You will hear from first responders, small business owners, athletes, parents, veterans, teachers, and everyday neighbors. Some episodes share Kevin’s reflections fr...

Let the Work Grow | Faith in Action Friday
#2
Today at 2:33 PM

Growth can’t be rushed.


In this Faith in Action Friday episode, Kevin reflects on a lesson drawn from farming and from life experience: you can do the right work and still harm the outcome if you try to force progress.

Using Psalm 126:5–6, this episode explores the difference between sowing well and harvesting too early, and what patience, consistency, and faith look like in 2025.


The People, Process, and Progress of the New River Valley
#1
Last Monday at 6:39 PM

Life in the New River Valley has shaped me in ways I never expected. In this Season 9 opener, I share how the move, the mountains, the community, and the challenges along the way changed my approach to family, leadership, health, and resilience. This season, I will be talking with people across the region and sharing my own reflections as we explore the real stories and steady progress happening here.


The Power of One Pause
#12
12/05/2025

In a world accelerated by AI, leadership still comes down to human judgment. Today’s episode looks at how President Kennedy used quiet moments during the Cuban Missile Crisis to think clearly and choose restraint, and how we can do the same.


This week’s tool from The Stability Equation is The Mental Stop Sign

a simple way to slow down, breathe, and make decisions from calm rather than pressure.


Takeaways

• A pause can shift an entire day

• The Mental Stop Sign settles your min...


AI for Leaders: The Data Advantage in Healthcare Strategy
#11
12/01/2025

AI is no longer just an operational tool. It’s becoming one of the most important strategic lenses healthcare leaders can use. In this episode, Kevin explains how AI can sharpen decision-making, strengthen business cases, highlight opportunities you can’t see from the boardroom, and help leaders measure progress with smarter, predictive metrics.


You’ll hear how executives can use AI to guide portfolio decisions, forecast ROI, identify gaps across the system, and build KPIs that actually show future impact. Kevin also shares how governance and a focused analytics team can turn AI into a lead...


Shake It Off and Step Up When Life Pressures Hit
#10
11/28/2025

Pressure shows up without warning. Some days you shake it off, other days it sits heavy. This episode is about what you do next.


Today I’m talking about what it means to step up when life hits you harder than you planned for. I’ll share a moment where I felt worn down, what helped me regroup, and the simple steps you can take to steady your mind and move forward. We’ll look at this through people, process, and purpose so you can respond with clarity instead of frustration. By the end, you’ll...


How to Set Expectations so “Done” Actually Gets Done
#9
11/24/2025

Most teams think “done” means the same thing until a deadline hits. Then you find out it doesn’t.


In this episode I break down why “done” falls apart on teams and how you can fix it with clear expectations and steady communication. I’ll share a moment where my own project drifted because I assumed everyone shared the same definition. We’ll walk through how to line people up, how to simplify the process, and how to follow through without micromanaging. This is a practical episode you can put to work today.


How to Trust the Right People When You Feel Unsteady
#8
11/21/2025

When life shakes you, trusting the right people can be the difference between staying stuck and stepping forward.


This is an episode about leaning on the people who show up when it matters. I share a personal moment when I needed support and how one steady voice made all the difference. Through the lens of people, process, and purpose, we’ll talk about how to recognize who’s truly in your corner, how to let them help, and how faith plays a part in keeping you grounded.


Get the Right People in the Room and Keep Progress Moving
#7
11/17/2025

You can have the best plan in the world, but if the wrong people are in the room, nothing moves.


Today we dig into why progress slows when the right people aren’t part of the conversation. I’ll share a moment where a project stalled because the wrong voices were leading, and what happened when we finally aligned the room. You’ll learn how to choose the right stakeholders, how to guide tough conversations, and how to move teams from confusion to action.


What Viktor Frankl Taught Me About Faith in Hard Seasons
#6
11/14/2025

Some lessons hit you years after you read them. Frankl’s did that for me.


In this episode I reflect on a lesson from Viktor Frankl that changed the way I view faith, purpose, and suffering. I’ll share how it helped me during a tough season and how it can help you hold steady when life feels heavy. We’ll talk about meaning, resilience, and the inner posture that keeps you from getting swept away by the moment.


Fix a Failing Project Without Losing Your Team
#5
11/10/2025

A project can be saved. The team can’t always be—unless you lead it the right way.


Today we dig into how to pull a project back from the edge without burning out the people doing the work. I’ll share a moment where tension was high, trust was low, and what it took to turn things around. You’ll learn how to reset intent, create calm, and give your team a path forward that feels doable and honest.


Leadership Lessons from the Greatest Night in Pop History
#4
11/04/2025

Sometimes leadership lessons show up in unexpected moments.



This episode breaks down what made that night work, how big personalities stayed aligned, and what leaders today can take from it. We talk vision, humility, coordination, and how to rally people toward something bigger than themselves.


Get the Right People on the Bus Before You Start the Journey
#3
10/31/2025

You can’t move toward progress if the wrong people are sitting in the front seat.



In this episode I talk about why choosing the right people matters more than choosing the direction. I share a moment when I learned this the hard way and how it changed the way I build and lead teams. We look at trust, readiness, talent, and the quiet signals that tell you whether someone is the right fit.


Build the Sidewalk Where People Already Walk
#2
10/27/2025

If you want adoption and stable progress, go where people already are.


This episode focuses on designing processes and solutions that match the natural flow of how people work. I share a moment where following human patterns, not idealized ones, turned a project around. You will learn how to observe behavior, simplify decisions, and build systems that actually stick.


Simple Tools to Reset Your Intent and Move Forward
#2
10/24/2025

A small reset can change the direction of your entire day.


Here I walk through a few grounded tools that help you reset your intent when things feel off. These are practices I use in my own life when the week gets noisy or I start drifting. We talk grounding, clarity, and momentum, and you will leave with one small shift you can use today.


When Strategy Fails Fix the Intent Gap First
#1
10/20/2025

A strong strategy can fall apart fast if the intent behind it is unclear.


This episode walks through how to recognize the intent gap, how to close it, and why it derails even good teams. I share a moment where strategy was not the issue at all and what happened once the intent was reset. You will learn how to bring people back to the why before you ask them to execute the how.


Build Resilience Before the Emergency Not During It
#12
10/14/2025

Resilience is built long before the stress shows up.


This episode shares lessons from healthcare, emergency management, and personal experience on how to build resilience into your daily routines and team culture. We talk preparation, mindset, and the habits that make you harder to knock down.


Lead Early Instead of Responding Late
#11
10/10/2025

Most problems get harder the longer you wait.


This episode focuses on leading early before tension or confusion take hold. I walk through the cues that tell you when to step in and how early action prevents bigger issues later. You will get a clear practice you can use to stay ahead instead of catching up.


Lead Portfolio Work Under Pressure with Clarity and Confidence
#10
10/06/2025

Pressure rises from every direction when you lead portfolio work.


In this episode we talk about how to stay calm, create clarity, and set a tone of confidence when expectations stack up. I share lessons from healthcare IT, emergency response, and large scale programs that help you guide teams with steadiness and purpose.


Owning Your Response to Grief | S7 Ep9
#9
10/03/2025

Grief shows up uninvited, and it doesn’t leave on our timeline. But we can own how we respond.

In this Reset Friday episode, Owning Your Response to Grief, of People, Process, Progress, I share tools that helped me face grief and keep moving forward: journaling, routines, connection, and honoring those we’ve lost.


How are YOU Mentoring Others? - Reset Friday | S7 Ep8
#8
09/27/2025

In this Reset Friday road edition, Kevin reflects on the importance of sharing what we know instead of keeping it bottled up. Too often, knowledge, skills, and experience leave with us when we move on from a job, a team, or even life itself. Mentorship—formal or informal—is how we make sure others don’t have to start from scratch.

Kevin shares examples from the workplace, Brazilian Jiu-Jitsu, and fitness to illustrate how anyone can be a mentor, whether by giving pointers, offering structure, or simply encouraging someone to start. Whether you’re brand new or seasoned...


How to Lead Through Information Overload | S7 Ep7
#7
09/24/2025

We live in a time where more information does not always mean more clarity. In this episode of People, Process, Progress, I share how leaders, project managers, and parents can filter the flood of information and focus on what matters. We will cover why people need direction not noise, how to set critical information requirements for work and home, and how progress is made by responding with purpose instead of reacting to every ping.


The Stability Equation: 7 Pillars for a More Balanced Life → https://a.co/d/fyLPR0QThe People, Process, and Progress of Project Ma...


Stop Fear, Rumors, and Pressure From Running Your Life - Reset Friday #2 | S7Ep6
#6
09/20/2025

In this Reset Friday, Kevin Pannell shares how one jack rabbit can spook a herd of sheep and how the same happens to us when fear, rumors, or groupthink take over. Drawing from Deuteronomy 32:30 and Joyce Meyer’s 15 Minutes in the Word, Kevin shows how this plays out at work, in politics, in church, and at home, then offers three ways to stay steady: mindfulness, ownership, and connection.


Why People, Process, Progress Matters Now | S7Ep5
#5
09/18/2025

Season 7, Episode 5 of People, Process, Progress, Why People, Process, Progress Matters Now, looks at how this week’s tragedies, a young man’s murder, another school shooting, and police officers killed in the line of duty, mirror the same disconnect we see in our workplaces. I share how the 7 Project Pillars can guide us not just in projects, but in our lives and communities, helping us re-engage with each other and move progress forward together. These lessons are about more than management; they are about rebuilding trust where it matters most.


Set Boundaries Before Burnout - Reset Friday #2 | S7Ep4
#4
09/12/2025

Saying yes to everything is one of the fastest ways to end up burned out and unfocused. In this short Reset Friday: Boundaries Before Burnout, I share a practical way to protect your energy and set boundaries that actually stick. Learn how to use one simple reset phrase to stay aligned with your priorities and show up better for the people who matter most.


Facing the Numbers, Asking the Hard Questions
#4
09/11/2025

In 2023, nearly 12,300 Black Americans were victims of homicide, accounting for more than half of all U.S. homicide deaths while making up just 13.7% of the population. This ad hoc episode was prompted by the murder of Charlie Kirk and by some challenging questions from someone I respect about why the deaths of thousands of African Americans are not called out with the same urgency. In this episode, "Facing the Numbers, Asking the Hard Questions," I examine the numbers, explore why some lives spark national outrage while others pass quietly, and highlight proven solutions that communities are using to reduce v...


Three Critical Elements to Align Any Team | S7 Ep3
#2
09/08/2025

Most team problems come from unclear direction, not a lack of effort. In this episode,Three Critical Elements to Align Any Team | S7 Ep3, I share three practical tools: Leader’s Intent, a clear Definition of Done, and SMART objectives that bring clarity and speed to any project. You will hear a real example of how alignment turned a drifting team into one that delivered with confidence.


For more tools and "How to" get The People, Process, & Progress of Project Management on Amazon at https://a.co/d/4zpt5pz and visit the peopleprocessprogress.co...


The Trifecta of Recovery - Reset Friday #1 | S7 Ep2
#2
09/05/2025

I’m kicking off a new weekly series called Reset Friday. Each Friday, I’ll share a short, practical way to reset your mind, body, and spirit. These episodes aren’t long lectures. They’re tools you can put into practice right away.


For our first Reset Friday, I’m sharing what I call the Trifecta of Recovery: Wim Hof breathing, yoga, and the cold plunge. Breathing primes your nervous system, yoga centers your body, and cold exposure builds resilience and focus. Together, they form a reset you can feel.


Take a l...


Get Back in Balance with a September Reset | S7 Ep1
#1
09/01/2025

September is a natural time to reset. In this episode, I share how I slipped on my own pillar maintenance and used reflection, family time, and a simple framework of People, Process, and Progress to get back on track. You will learn how balance does not come from perfection, but from correction and intentional resets, and how you can apply this principle in your own life and work.


The People, Process, & Progress of Project Management Book Release
#6
08/23/2025

My new book, The People, Process, & Progress of Project Management, is now live on Amazon in Kindle, paperback, and hardcover. This book has been years in the making, and it pulls together over two decades of lessons from healthcare IT, public safety, and emergency management into a practical field guide for project leaders.


Get your Kindle, hardcover, or paperback copy at https://a.co/d/dsEDG87


Why I’m Taking a Break and What You Can Do in the Meantime
#5
07/28/2025

Kevin is taking a short break from the People, Process, Progress podcast until September. During this time, he's focused on publishing The Stability Equation audiobook, finishing his new project management book, and lining up future guests. Visit peopleprocessprogress.com for tools, resources, and ways to connect. Until then: own your mind, move your body, anchor your spirit.


Godspeed y’all


Kevin


How One Habit Can Help You Reset and Refocus
#4
07/18/2025

When your plan falls apart, your recovery starts with the habits you've built before things went sideways. In this Foundations Friday episode, Build the Bounce, One Habit at a Time, we focus on simple actions that help you reset, refocus, and respond, rather than react when life punches first.


This week’s anchor point is mindfulness and movement. It’s not about being tough. It’s about being trained.


Topics Covered:

Why daily habits matter more than perfect plansHow to mentally prepare for the unexpectedSimple resilience-building practicesPersonal reflections on bou...


How to Lead When Your Plan Falls Apart
#3
07/14/2025

What do you do when your perfect plan falls apart?


In this episode, How to Lead When Your Plan Falls Apart, I share how the concepts of tension and compression from Jiu-Jitsu can help you lead through pressure, adapt in real time, and still move forward.


Whether you’re leading a project, managing a team, or showing up at home, you’ll learn how to adjust without losing momentum.


Hope ignites. Plans guide. Action transforms.


Why Letting Others Lead Builds Stronger Teams
#2
07/11/2025

In this Anchor Points episode, I reflect on what it really means to recognize when it’s time to step back and let someone else lead. Whether you’re a parent, a partner, or a project leader, there’s a moment when guidance turns into trust and support becomes space.

Inspired by the full episode released earlier this week, “The Day My Son Surpassed Me”, this short-form reflection focuses on the value of noticing and honoring transitions, especially when they catch you by surprise.


In this 5-minute listen, you’ll hear:

What it mean...


What I Learned the Day My Son Surpassed Me
#1
07/07/2025

There comes a moment when we realize our kids are no longer just following us, they’re leading in their way. In this episode, "What I Learned the Day My Son Surpassed Me," I share the story of how my son surpassed me, not just in the gym, but also in emotional steadiness. I also share how that shifted my approach to parenting, leadership, and letting go.

Inspired by a powerful quote from Ryan Holiday's The Daily Dad: “Your job isn’t to raise a good kid. It’s to raise a good adult.” - Read more at https://dai


How to Decide Between Remote, Hybrid, or In-Office Work
#11
07/01/2025

Since 2019, I’ve led major IT programs, including Workday ERP and the technology for a new children’s hospital, while mainly working remotely. In this episode, "Remote, Hybrid, or In-Office: What's the Right Fit?", I break down the pros and cons of remote, hybrid, and in-office work, drawing on real-world experience and leadership lessons.


Links:

Full article on LinkedIn:

https://www.linkedin.com/pulse/remote-hybrid-in-office-whats-right-fit-your-work-life-kevin-pannell-kqvce

Related episode from 2020:

https://blubrry.com/peopleprocessprogress/83155078/how-to-transition-to-effective-teleworking-in-2020-ppp-12/


How Many Direct Reports Should You Lead Effectively?
#10
06/23/2025

When leaders try to manage too many people directly, clarity disappears and momentum suffers. In this episode, I break down the importance of span of control across public safety, healthcare IT, and project teams. Whether you're building a department, spinning up an incident team, or planning a go-live, the rule of 3 to 7 direct reports still holds. Five is the sweet spot—but there are exceptions.


We’ll walk through how ICS uses structure to maintain speed under pressure, how project teams should plan their structure during resource alignment, and why we must review roles and...


How to Align Risk Language Across Teams
#9
06/13/2025

On this Foundations Friday, How to Align Risk Language Across Teams, we break down how project managers and emergency leaders can align around a shared risk language. Whether you're using a THIRA or a risk register, the goal is the same: identify what could go wrong, how bad it might be, and what to do about it. Real teamwork starts when everyone sees risk through the same lens.


How to Combine Project Risk Tools with Emergency Planning
#8
06/10/2025

Warren Buffett said it best: “Risk comes from not knowing what you're doing.”


On today’s episode, How to Combine Project Risk Tools with Emergency Planning, we’re focusing on how project managers and public safety leaders can speak the same language when it comes to risk. The Federal Emergency Management Agency, or FEMA, created the Threat and Hazard Identification and Risk Assessment—also known as THIRA—to help communities anticipate and plan for the unknown. In the same way, project risk registers help uncover obstacles before they become blockers. Today, we’ll connect the dots betwe...


Why Structure Must Come Before Action
#7
06/06/2025

In this Foundations Friday, Why Structure Must Come Before Action, we explore the importance of applying project structure to any event or initiative. Whether you're planning a community gathering, a training workshop, or a major deployment, structure is your best friend. Learn two quick strategies to lead with clarity and avoid chaos.


What You'll Learn:

Why structure should come before actionHow to define your event like a project charterTwo simple ways to build a planning foundationA reminder that leadership starts with preparation


Paired Full Episode:


How to Run Your Event Like a Successful Project
#6
06/02/2025

Planning a public event without structure is a risk you can’t afford. In this episode, How to Treat How to Run Your Event Like a Successful Project, Kevin Pannell shares how to apply project management principles and ICS tools, like RACI matrices, project phases, SMART goals, and SitReps, to plan safer, smoother public safety events. Whether you're leading a 5K, a drill, or a community gathering, treat the event like a project—and lead with purpose.


Topics Covered: event planning, project phases, stakeholder roles, ICS, SMART goals, emergency management, public safety leadership