Outcomes Rocket

Focusing on whole-person health and addressing social determinants is critical for achieving equitable and accessible healthcare for all. 

In this episode, Adam Mariano, President and GM of Healthcare at LexisNexis Risk Solutions, and Sushma Akunuru, Senior Vice President and CIO at Independence Blue Cross, discuss how their organizations are driving change in healthcare. Adam emphasizes the role of data ecosystems and identity management in improving care access and efficiency, while Sushma highlights Independence Blue Cross’s commitment to whole-person health and digital transformation. They explore the impact of technology on health disparities, stressing the need for partnerships and...

The Guthrie Clinic advances rural healthcare with digital transformation and patient-centered innovation.

In this episode, Terri Couts, Executive Vice President and Chief Digital Officer at The Guthrie Clinic, discusses how her organization is helping to drive change in healthcare delivery. She shares insights into the integrated centralized care model redesign in their pulse center, which allows for real-time patient monitoring and supports virtual nursing. Terri also emphasizes the importance of balancing innovation with sustainability, building internal capabilities, and focusing on solving real problems. Finally, she touches on the role of leadership in fostering a culture of digital...

SpectraMedix helps health plans and systems navigate value-based contracts with technology that enhances administration, provider support, and data-driven decisions.

In this episode, Rahul Lakhanpal, Chief of Staff, and Sean Kelly, Senior Vice President of Growth and Business Development at SpectraMedix, discuss how their organization is driving change in healthcare by focusing on value-based contract administration and management. They share insights into how SpectraMedix's platform helps health plans and health systems administer contracts, track performance, and translate contract terms into actionable insights for providers. Rahul and Sean also highlight how their technology differentiates itself by filtering information through...

Elligint Health provides a toolset outside of the electronic medical record to help organizations perform value-based care arrangements.

In this episode, Chris Caramanico, CEO of Elligint Health, discusses how his organization is helping drive change in healthcare delivery. He shares insights into how their solution creates proactive workflows to affect patient outcomes, emphasizing the importance of data-driven decision-making and patient activation. Chris also shares that their platform provides analytics, care management tools, and communication solutions to improve patient outcomes and drive efficiency. Finally, he touches on emerging trends in healthcare technology, particularly the role of AI and...

Employers should treat obesity as a chronic condition and support holistic programs that manage costs and provide ongoing GLP-1 support.

In this episode, Dr. Stanley Crittenden, Chief Medical Officer at Quantum Health, discusses how his organization is driving change in healthcare delivery through navigation, technology, and a human-centric approach. He shares insights into Quantum Health's commitment to improving the member experience and clinical outcomes by addressing the complexities of healthcare and integrating AI technologies into their navigation approach. Dr. Crittenden also highlights the importance of pharmacy management, particularly in the rising cost of specialty medications and GLP-1...

Samaritan helps individuals navigate the complex process of finding housing by providing financial assistance for basic needs like groceries, transportation, and access to housing navigators.

In this episode, Ashish Pamula, Growth Lead at Samaritan, shares how his organization is tackling homelessness and housing insecurity by partnering with Medicaid and Medicare Advantage plans, as well as health systems, to provide critical resources and support. He discusses Samaritan’s mission to drive systemic change in healthcare by addressing the social determinants of health, emphasizing the need to target root causes rather than temporary fixes. Highlighting the unique challenges faced by...

AI, data, interoperability, communication, and transparency are key technologies and trends that will impact healthcare over the next five years.

In this episode, Dr. Shafiq Rab, Executive Vice President and Chief Digital Information Officer for Tufts Medicine, and Suman Mishra, Chief Technology Officer of Healthcare for GS Lab GAVS, share their insights on the emerging trends and technologies that will impact healthcare over the next five years. They discuss the importance of AI, data, and interoperability in improving healthcare outcomes, as well as the need for strong governance and change management. Dr. Rab and Suman also delve...

Lumeris introduces Tom, an agentic AI solution designed to support primary care teams and bridge the 2 billion-hour primary care gap in the US.

In this episode, Dr. David Carmouche, Chief Clinical Transformation Officer at Lumeris, shares insights into the company's new agentic AI solution, Tom, and how it aims to revolutionize primary care. David discusses Lumeris's history, rooted in the belief that technology is crucial for high-quality, accountable primary care. He explains how Tom leverages the company’s data aggregation capabilities to launch multiple coordinated agents on behalf of patients, proactively extending care and freeing up clinicians' ti...

Hybrid care teams, blending in-person and virtual care, are improving efficiency, patient satisfaction, and return on investment.

In this episode, Tammy Cress, Senior Vice President of Clinical Innovation and Solutions at Teladoc Health, discusses how Teladoc is addressing workforce challenges in healthcare by using digital solutions and hybrid care teams. Tammy explains the importance of listening to the market to design technology products that help health systems transform their care delivery models. She also highlights the use of hybrid care teams, which blend in-person and virtual care to improve efficiency, patient satisfaction, and return on investment. Additionally...

A company rebrand represents growth and a renewed commitment to solving key issues in the healthcare space with a focus on affordability, transparency, and quality.

In this episode, Travis Dalton, President and CEO of Clerativ, discusses the company’s rebrand from Multiplan, highlighting its evolution, technological investments, and expanded role in healthcare. He explains Clerativ’s mission to align payers, providers, and employers through data-driven insights and transparency. Travis also explores emerging trends like AI and cloud-based solutions, stressing the need to integrate technology with improved business processes for cost reduction and quality improvement. Lastly, he shares Cler...

Wearable health trackers are revolutionizing healthcare by providing continuous biometric data, improving patient care, and driving more informed health decisions.

In this episode, Jason Oberfest, Vice President of Health Partnerships at ŌURA, discusses how the ŌURA Ring is transforming healthcare through its focus on sleep, readiness, and activity tracking. He highlights the potential for wearable health trackers to improve primary care, chronic care management, and women's health. Jason also explores partnerships with payers and providers, such as the collaboration with Essence Healthcare, to integrate wearable data into care plans and improve patient outcomes. Jason also emphasizes the im...

Innovative partnerships and culturally tailored approaches are essential to expanding access to behavioral health services and addressing critical gaps in care.

In this episode, Luis Suarez, CEO of Sanarai, and Stella Tran, Senior Program Investment Officer of the California Health Care Foundation, talk about the importance of building trust and leveraging cultural competence. Luis shares how his organization provides culturally relevant mental health services for Spanish-speaking communities, addressing a critical gap in access. Stella discusses how her foundation uses innovation as a lever to improve care quality and access for low-income populations.

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Addressing the critical shortage of neurologists and the rising prevalence of neurological disorders requires innovative solutions.

In this episode, Branden Robinson, Chief Growth Officer at Sevaro Health, discusses how virtual neurology is revolutionizing healthcare delivery. He highlights the use of AI in triage to optimize neurologist time, ensuring that the most critical patients receive immediate attention. Branden also emphasizes the importance of a continuum of care model, connecting patients from acute care to outpatient teleneurology, improving patient outcomes, and reducing revenue leakage for health systems. Finally, he emphasizes the need for health systems to assess their neurology...

Chronic care management and remote patient monitoring are essential tools for addressing physician shortages, improving patient access, and enabling value-based care.

In this episode, Mark Whittington, Managing Director at HealthXL, discusses how his organization is driving change in healthcare by focusing on chronic care management and remote patient monitoring (RPM). He emphasizes that these programs can help patients stay healthy longer, improve their quality of life, and reduce the burden on primary care physicians. Mark also highlights the importance of patient engagement, accountability, and a collaborative partnership between practices and their chronic care management/RPM provider for...

Agentic AI has the potential to revolutionize healthcare operations by automating tasks, predicting challenges, and optimizing workflows.

In this episode, Harpaul Sambhi, founder and CEO of Magical, explores how AI employees are transforming the workplace and addressing inefficiencies in healthcare. He highlights the burden of tedious tasks and technology integration challenges that shift focus away from patient-centric care. Harpaul contrasts the adaptability of Agentic AI, exemplified by Magical's AI employee earning an HFMA certification, with the limitations of Robotic Process Automation (RPA). He emphasizes that RCM leaders are embracing Agentic AI for its intelligence and scalability while...

The key to improving patient engagement lies in reducing friction and delivering rich communication experiences directly to the consumer.

In this episode, Myron Wallace, Fractional Chief Product Officer at White Label Communications, discusses how his organization is simplifying healthcare communications through APIs that integrate telephony into SaaS solutions. He highlights the potential of Rich Communication Services (RCS) to enhance patient engagement by delivering interactive content directly within messages, reducing the need for separate applications. Myron also explores how organizations are using RCS for secure, branded messaging in areas like e-sign consent and patient education. While he acknowledges...

Connecting the dots between medical training and physician recruitment can significantly improve healthcare outcomes. 

In this episode, Dr. Jason Reminick, CEO and Founder of Thalamus, shares how his company is transforming graduate medical education and physician recruitment with its innovative software. Drawing from personal experience, he explains how Thalamus streamlines residency and fellowship interviews by integrating with existing application services and offering real-time scheduling. He discusses the significant challenges healthcare systems face in physician recruitment and how Thalamus uses its extensive data to predict workforce trends and match doctors with hospitals that align with their goals. Dr. R...

Bridging financial services and healthcare can lead to powerful advancements, streamlining processes, and improving patient experiences. 

In this episode, Misty Grambow, Healthcare Business Development Consulting at U.S. Bank, and Tom Priedeman, Head of US Bank's Middle Market Healthcare Team, discuss how U.S. Bank is driving change at the intersection of finance and healthcare. They highlight the role of capital in advancing healthcare and the importance of payment capabilities, particularly in revenue cycle management. They address challenges in managing non-patient payments and explore how AI and other technologies are shaping patient care, financial systems, and cybersecurity. F...

The key to scaling value-based care lies in a digital-first, data-first approach that prioritizes human-centricity. 

In this episode, Pranam Ben, Founder and CEO of The Garage, explores how his organization is transforming healthcare through value-based care and a digital-first, data-first approach. He explains how their platform integrates diverse data sources, social, lifestyle, and genetic, to provide a comprehensive view of patient health. Pranam discusses emerging trends like AI copilots, machine learning, and natural language processing, which simplify user experiences. He also shares real-world examples of how The Garage’s approach has led to cost savings, improved quality sco...

Good clinical outcomes are built on strong communication platforms and experiences. 

In this episode, Vijay Verma, Vice President of Product Management at TeleVox, discusses how the organization helps bridge the communication gap between healthcare providers and patients. He highlights the emerging impact of generative AI in reducing the burden on healthcare staff and improving patient care. Vijay addresses the common pain point of inefficient communication channels, emphasizing the need for personalized, proactive, and automated conversations across various platforms like voice and SMS. He also details TeleVox's solutions, including Smart SMS and Smart Voice, which leverage generative AI t...

Rackspace Technology leverages decades of experience and a cloud-first approach to help healthcare organizations optimize costs, drive transformation, and enhance security.

In this episode, PV SubbaRao, Senior Vice President of Global Healthcare and Life Sciences at Rackspace Technology, shares how his organization partners with key healthcare sectors to drive innovation. He discusses Rackspace's evolution from early internet hosting to leading cloud solutions that optimize costs and enhance efficiency. PV highlights how the company supports EHR implementations, data center transformations, and security improvements, helping health systems achieve 18-25% savings. He also explores the future of healthcare technology, emphasizing...

AI is set to revolutionize healthcare by streamlining workflows and improving patient care.

In this episode, Shay Perera, Co-Founder and CTO of Navina, shares how his company uses AI to create a clinical co-pilot that enhances efficiency for healthcare providers. He explains how Navina helps make sense of overwhelming data, turning it into actionable insights. Shay envisions AI transforming patient care by reducing repetitive tasks and administrative burdens while integrating seamlessly into existing workflows. He also highlights the challenges of scaling value-based care and advocates for AI to simplify these processes for physicians.

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Prioritizing real-world solutions and fostering a culture of innovation is key to successfully implementing new technologies in healthcare. 

In this episode, Karli Arduini Ihde, Director of Innovation at Northwestern Medicine, discusses the organization's approach to evaluating and implementing innovative technology solutions. She highlights the challenge of navigating numerous AI options and the importance of selecting solutions that address key problems and show value within a 3–6 month pilot. Northwestern Medicine ensures responsible AI implementation with a team of data scientists who assess technologies for bias and effectiveness. Karli also shares how the organization is scaling AI innovation to imp...

Technology can be used to address critical healthcare gaps and improve clinical trial diversity.

In this episode, Dr. Marisa Cruz, Vice President of Global Digital Medicine at AMGEN, shares her insights into AMGEN’s forward-thinking digital health initiatives. From the company’s ambitious goal to reduce cardiovascular incidents to innovations in AI-driven clinical trial diversity, Dr. Cruz discusses how cutting-edge technologies are being integrated to enhance patient outcomes and make healthcare more accessible. She also highlights the company’s initiatives to empower patients directly, allowing them to take a proactive role in their health through digital engagement. Dr. Cr...

Tackling the labor shortage in science and medicine requires valuing healthcare as a noble profession and using technology to streamline training.

In this episode, Kevin Mahoney, CEO of the University of Pennsylvania Health System, discusses the challenges of talent shortages amid a retiring baby boomer generation and a smaller incoming workforce, emphasizing the need for technology to fill the gap. He shares Penn Medicine's innovative initiatives, including flash radiation for cancer treatment and a startup providing maternal support, highlighting their commitment to both technological advancements and human connections. Kevin touches on the need to repair broken systems...

Diseases don't discriminate, so it is crucial that medicines are accessible to and effective for as many people as possible. 

In this episode, Sasha Tyndale, Director of Diversity and Patient Inclusion at AbbVie, discusses the company’s commitment to inclusive clinical research, highlighting the importance of representing diverse populations affected by diseases. Sasha shares how her team integrates patient perspectives into clinical program design to proactively address potential barriers. She introduces the ADMIRE program, which is focused on engaging underrepresented healthcare professionals in research. Sasha also emphasizes humanizing the healthcare experience by hearing patient stories and addressing cha...

The alarming rise of early-onset cancers, particularly in individuals under 50, demands a critical shift in our understanding and approach to cancer care. 

In this episode, Dr. Karin Tollefson, Chief Oncology Medical Officer at Pfizer, discusses the concerning 79% increase in cancer diagnoses among younger people since 1990, highlighting the urgent need to address this trend. She emphasizes that this is a multifactorial issue, with likely contributors including Western lifestyle factors such as poor diet, obesity, sedentary habits, and exposure to toxins, as well as genetic predispositions. Dr. Tollefson also underscores the need for increased screening accessibility, particularly with colonoscopies, a...

Artificial intelligence is poised to revolutionize healthcare, becoming one of its most crucial applications. 

In this episode, Kimberly Powell, the vice president of NVIDIA’s healthcare department, discusses how AI is transforming healthcare from drug discovery to surgical procedures. She highlights the ability of AI to represent drugs in computers, accelerating drug development and clinical trials, with some AI-designed drugs already in clinical trials. Kim explains how generative AI can enhance surgical outcomes through digital agents that aid in pre-op preparation, provide real-time surgical guidance, and automate post-op documentation. She notes how AI can help to provide hea...

Independent quality assurance labs are critical for evaluating health AI models, just like in other sectors. 

In this episode, Dr. Brian Anderson, president and CEO of the Coalition for Health AI (CHAI), discusses the organization's initiatives to create a national network of certified labs and a model card (AI nutrition label) to assess AI safety and effectiveness. He highlights the challenges in defining and measuring bias, especially in generative AI, and the importance of transparency and collaboration between industry, government, and academia to build trust. Dr. Anderson also covers the need for provider upskilling in AI literacy a...

Oral health is essential for overall well-being, as problems like cavities and gum disease can lead to serious issues, including heart disease and complications during pregnancy.

In this episode, Dr. Maria Ryan, Executive Vice President and Chief Clinical Officer at Colgate-Palmolive, discusses the global health crisis of oral diseases, highlighting that 50% of people worldwide suffer from them. She emphasizes the need to integrate oral health into medical education and practice, noting the current disconnect between medical and dental professions. Dr. Ryan also touches upon the “Oral Health Quotient” (OQ), a tool aimed at educating the public on the...

Holistic support, including lifestyle changes, is essential for weight management and diabetes, as GLP-1 medications are only one part of the solution.

In this episode, Dr. Carolyn Jasik, the Chief Medical Officer of Omada Health, discusses their approach to GLP-1s, emphasizing the importance of wraparound support, including mental health and physical therapy, as well as addressing concerns like muscle loss and the sustainability of weight loss. She highlights that the goal for many people is not to be on these medications forever and that an important element to consider is the rebound physiology that could drive...

Successful healthcare investment involves finding companies that reduce costs, improve quality, and enhance the patient experience, especially for underserved populations.

In this episode, Andrew Adams, co-founder and managing partner of OAK HC/FT, discusses his firm's investment philosophy, focusing on backing the best entrepreneurs who can execute at scale. His company supports its portfolio companies by providing guidance on team building, customer introductions, technology decisions, and exit strategies. Andrew highlights Reveleer as an example, showcasing how OAK assists in acquisitions and growth. He also shares that they believe in the transformative power of technology, especially AI and...

Empowering individuals with direct access to their genetic information is crucial for both personal health management and advancing equitable research. 

In this episode, Joyce Tung, Vice President of Research for 23andMe, discusses the importance of diverse genetic research, highlighting the need to move beyond studies predominantly focused on people of European ancestry. She explains that because biological insights can vary across populations, inclusive research is vital for ensuring that advancements in genetic knowledge benefit everyone. 23andMe is actively addressing this disparity through partnerships with community-serving groups, such as the Morehouse School of Medicine, to promote research participation a...

Both hospice and geriatric care are underutilized and misunderstood despite offering critical support for quality of life, especially for older adults. 

In this episode, Maria Torroella Carney, Chief of Geriatric and Palliative Medicine for Northwell Health and co-author of "The Aging Revolution," discusses the importance of reframing healthcare systems to better serve the growing aging population. She highlights the need for increased home care, caregiver support, and innovative technologies, emphasizing the role of family caregivers as an "invisible workforce." Maria addresses the rising number of "elder orphans" who lack family support and the need to identify them e...

The future of healthcare relies on artificial intelligence to handle complex data and assist clinicians, especially as the aging population grows and caregiver numbers diminish. 

In this episode, Dr. Richard Milani, Chief Clinical Innovation Officer at Sutter Health, discusses Sutter's innovative approach to healthcare. He explains how they're using AI to improve patient care, reduce documentation burden, and predict deteriorating health conditions, saving 44% more lives in the process. Dr. Milani highlights Sutter's unique chronic disease management programs and their investment in digital health startups. He also emphasizes the importance of human oversight in AI-driven care and the n...

Young physicians are primarily motivated by a desire to help and heal, not by prestige or financial gain. 

In this episode, Kristin Apple, President of the Linus Group, and Chris Moniz, Managing Director of Healthtech at HSBC Innovation Banking, discuss the findings of the "Health 2035" report, highlighting insights from a survey of 1,000 young physicians and over 40 health care visionaries. Kristin delves into their aspirations for preventative care, their increasing concern about patient trust, and their eagerness to integrate AI into their practices, although not at the expense of the human connection. Chris adds his perspective on the i...

Medecision is solving foundational healthcare problems by making data actionable in real time through personalized health journeys. 

In this episode, Mark Gee, Chief Growth Officer at Medecision, discusses how his company is disrupting healthcare data through real-time insights and action. By re-architecting their enterprise platform, Ariel, they've broken down data silos and enabled operationalized insights at scale, moving beyond traditional data lakes. Their system's ability to accept and process any data format in real time allows for hyper-personalized care journeys that shift focus from reactive to proactive care, evidenced by a 64% engagement increase in a Blue Cross B...

The health tech fundraising environment shows promise. More deals are occurring alongside modest growth in total funding, suggesting a shift toward realistic valuations.

In this episode, Julie Ebert, managing director of Healthcare and Life Sciences for Silicon Valley Bank, discusses the key findings from their annual Future of Health Tech report, highlighting the growth of AI adoption in healthcare as well as the increasing focus on specialty value-based care models. She noted a third of health tech companies that have raised money have an AI component, and half of the investment is in the administrative use of...

Surescripts facilitates over 24 billion health data transactions annually, with e-prescribing only making up a small portion, highlighting its expansive role in health data interoperability.

In this episode, Frank Harvey, CEO of Surescripts, discusses his company’s mission to lower healthcare costs, improve quality, and enhance patient safety through its vast health intelligence network. He elaborates on the significant savings generated by electronic prescriptions by reducing administrative burdens and medication errors. Frank underscores the critical importance of interoperability for clinical decision-making and Surescripts’ role as a Qualified Health Information Network, as well as its commitment to supporting the Sequ...

Enhancing healthcare navigation by combining technology with a human touch reduces costs, improves patient experiences, and promotes sustainable innovation.

In this episode, Zane Burke, CEO of Quantum Health, talks about leveraging technology and human connection to enhance healthcare navigation. Zane discusses Quantum Health's pharmacy navigation solution, which reduces pharmacy costs, especially for specialty medications, by offering cost-effective alternatives at the point of care. This approach aims to minimize friction, improve member experiences, and enhance provider knowledge. He also talks about expanding solutions to surgery and oncology, utilizing reference-based pricing to manage costs. 

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