The Margin Line
The Margin Line explores how America's most successful dental organizations scale from single practices to multi-state empires. Host Joe Lynch, Head of Customer Success at Dandy, interviews DSO executives and industry leaders about the strategies that actually work - from first acquisitions and integration playbooks to technology bets and operational efficiency. New episodes every Tuesday.
Chief Clinical Officer (400 Practices): The “Real-World Training” Problem Dentists Are Facing
Dr. Trey Mueller started Dental Associates of Florida, grew it to 12 locations, partnered with Dental Care Alliance in 2016, and in under a decade went from practicing dentist to Chief Clinical Officer overseeing 400 offices. He joins Joe Lynch on The Margin Line to walk through:
Why he never truly loved chairside dentistry and how that honesty shaped the career decisions that followedThe systemization playbook he learned from his first boss and replicated across every location, making any team member plug-and-play between officesHiring for personality, empathy, and compassion over clinical skillWhy post-COVID dental graduates arrive less prepared than ever and...The 10-Minute Dentistry Blueprint: Technology, Trust & a Culture That Drives EBITDA
Dr. Barry Bartusiak runs appointments in 10-minute blocks, ends every day at the gym by 3 p.m., and still outperforms neighbors who work twice the hours.Â
After 35+ years running his own practice in Washington, PA, delivering 575+ lectures across 44 states, training an estimated 10% of practicing U.S. dentists, and working as the Pittsburgh Steelers' team dentist, Dr. B joins us on The Margin Line to walk Joe Lynch through:
Building a patient-first culture where tech (Dandy scanners, Pearl AI, SOTA Cloud) eliminates confusion and objectionsCreating “wow” moments that turn scans into same-day lab starts and 98 consecutive flawless crown...The Real Math Behind Building a $1M Dental Practice (Most Dentists Get This Wrong)
Most dental practices don’t fail — they just quietly cap their own upside. In this episode of The Margin Line, Joe Lynch sits down with Dr. Anthony Stefanou, founder of Connect the Dents, to unpack what actually drives long-term value in a dental practice — and why many owners misunderstand it.Â
After completing more than 2,000 practice appraisals, Dr. Stefanou breaks down the real mechanics behind $1M+ practices: how DSOs evaluate risk, why hygiene departments are the engine of enterprise value, and the operational decisions that separate lifestyle clinics from scalable businesses.
They get into:
Inside A Million-Dollar Digital Dental Practice
Dentistry is evolving fast, and some practices are pulling ahead by rethinking everything.
In this episode of The Margin Line, Joe Lynch sits down with Dr. Delaney Spaulding of Ross Bridge Dentistry to unpack how she built a warm, tech-forward, and wildly efficient practice from the ground up. From going fully digital and boosting case acceptance with AI, to creating systems that eliminate staff turnover and elevate patient experience, Dr. Spaulding shares the real experiments, wins, and mistakes behind how she grew her practice from $400k to $1M+ in revenue.
If you want a clearer...
Rewiring Dental Care: How Technology and AI Are Ending Patient Pain
Technology is quietly transforming dental care from the inside out. In this episode of The Margin Line Podcast, join Dandy co-founder Dan Hanover and Head of Customer Success Joe Lynch as they pull back the curtain on the deeply fragmented world of dental care and reveal how emerging technology and AI are transforming the patient journey.
Dan Hanover spent 15 years navigating a dental system that felt broken—seeing multiple specialists, managing fragmented care on his own, and facing constant confusion. Joe Lynch, Dandy’s Head of Customer Success, handles the fallout from that system every day, hearing firs...
