Fundraising Command Center Podcast

 Is "free" really free? This podcast uncovers the hidden costs and deceptive practices behind fundraising services that claim to be gratis. We expose how "donor-covered fees" and confusing "tips" can silently erode your donor's generosity and divert funds away from your mission. Learn why transparency and legitimate overhead are always better than the illusion of free, and how to protect your nonprofit and your donors from financially harmful models. 

 Unlock the true potential of your fundraising by understanding your most vital asset: the evolving donor. Inspired by the idea that nothing makes sense except in the light of evolution, this podcast explores how tracking each donor's journey and growth with your organization is the key to meaningful connections and lasting impact. 

The idea for SmartLink originated when a non-profit client faced a major challenge, having sent 10,000 emails to patrons with the wrong campaign link, making immediate resolution difficult without problematic correction emails. SmartLink solves this by offering a solution where the destination of the link can be dynamically changed in real time at any time, even if the original link itself cannot be altered.

This episode provides a comprehensive audio overview of Swiper1, the Click & Pledge App designed to help nonprofits accept payments on the go. Swiper1 functions as an easy-to-manage credit card processing system compatible with both Android and iOS devices.

Learn how users can instantly accept donations by connecting the physical Swiper1 device seamlessly via Bluetooth, or by manually entering credit card information directly into the mobile app.  

We tour the key functionalities that make Swiper1 an ideal solution for fundraising events:

The episode content describes the Adaptive Intelligent (AI) Link, a new feature powered by Click & Pledge. This system assigns a unique donation link to each contact in Salesforce for the life of their presence in the CRM. The AI Link is designed for hyper-personalization, automatically adjusting suggested donation amounts based on the donor’s historical data, personal context, and their giving history and potential. When a patron clicks the link, the donation buttons are customized. The system also adapts based on the donor's Engagement Rank and special Boost Days (such as Giving Tuesday or Year-End Giving), tracking and analyzing th...

Discover how PayQuickly minimizes friction for donors: the forms appear as simple opening tabs, similar to a chatbot, on the side or corner of the webpage. The forms are intentionally brief, asking only for first name, last name, and email, avoiding additional custom questions, mailing addresses, or phone numbers. This minimalist approach supports the concept of "Don't Make Me Think," ensuring donors engage less logically and complete the emotional act of giving faster.

Givent is Click & Pledge's proprietary virtual fundraising app designed to turn any virtual event on Zoom or webinars into an active fundraising event for nonprofit organizations. It integrates directly within Zoom, allowing attendees to donate in real-time using an in-app donation form, complete with real-time donation counters, support for recurring payments, and integrations for company matching gifts. 

Givent enables nonprofits to invite companies to fundraise on their behalf, allowing corporate sponsors to easily integrate real-time giving into their everyday meetings, town halls, or webinars, thus embedding purpose into every meeting. Setting up Givent is straightforward, requiring the n...

Ready to elevate your fundraising? The pledgeTV podcast explores innovative ways to use video, empowering you to connect with donors and supercharge campaigns through our video fundraising app. 

If you are looking for more ways to enhance donor stewardship, we can explore the specific wild cards available for customizing the personalized email message or review the exact administrative steps for setting up user profiles with limited Swiper1 access. What part of the Shoutout process interests you most?

Interested in maximizing donor retention while drastically reducing administrative burdens? Listen now to understand how enabling the Recurring Updater with a simple checkbox in CONNECT settings can transform how you handle recurring gifts, or check out how organizations can utilize the Virtual Terminal to manage these updates internally!

 Every nonprofit wants to know what their peers are doing to raise more, automate more, and deliver a better donor experience. In this kickoff episode, we reveal why “keeping up with the Joneses” matters more than ever—and how your organization can help lead the way. 

Welcome to the Fundraising Command Center by Click & Pledge, where we are building collective intelligence for nonprofits. We deliver this essential information in two ways: through BeeP (Behind Each & Every Product), where we go behind the scenes on the 'why' of our products and use AI to transform official design notes and documentation into a transparent audio overview; and through Keeping up with the Joneses, which are complementary sessions revealing how nonprofits are successfully implementing the technology we discuss. By combining our product expertise with the practical wisdom of your peers, we give you a comprehensive look at the...