The Retention Growth Show
Welcome to The Retention Growth Show, hosted by Manzoor Ali Khan – founder of RetentionScale.This podcast is your go-to source for mastering retention marketing, lifecycle automation, and scalable customer journeys that drive revenue for SaaS, D2C brands, and knowledge creators.Learn real strategies, case studies, email frameworks, and automation flows that turn buyers into loyal customers — without depending on constant ad spend.
AI Won’t Replace You — But It Will Redefine Retention
AI is transforming how brands retain customers — not by replacing humans, but by amplifying connection.
In this episode, Manzoor Ali Khan, founder of RetentionScale, explains how to use AI tools and predictive systems to increase loyalty, reduce churn, and personalize your customer experience.
You’ll Learn:
• How AI predicts churn before it happens
• 3 ways to use automation that feels human
• Top tools for AI-driven retention marketing in 2026
💡 Pro Tip: The future belongs to businesses that mix emotion with automation.
Resources:
👉 Download the Free...
Don’t Just Sell. Build Superfans.
Most businesses stop at the sale — but smart ones build superfans.
In this episode, Manzoor Ali Khan, founder of RetentionScale, explains the Loyalty Ladder Framework that transforms buyers into lifelong ambassadors.
You’ll Learn:
• The 5 stages of customer loyalty
• How to move people from buyers → repeat customers → advocates
• Simple ways to reward, recognize, and retain loyal fans
Pro Tip: When customers market for you, your acquisition cost drops — and your trust skyrockets.
Resources:
👉 Download the Free Retention Clarity eBook → ht...
Know This Number, Grow Forever.
Most entrepreneurs track revenue… but ignore the number that really drives profits — Customer Lifetime Value (LTV).
In this episode, Manzoor Ali Khan, founder of RetentionScale, explains what LTV means, how to calculate it, and how to grow it for predictable success.
You’ll Learn:
• What LTV is and why it’s your business health score
• The simple formula to calculate LTV
• 4 proven ways to increase lifetime value instantly
💡 Pro Tip: Once you know your LTV, you’ll never be scared of ad spend again.
Resour...
Automate Systems, Not Relationships.
Automation doesn’t have to feel robotic.
In this episode, Manzoor Ali Khan, founder of RetentionScale, shares how to create systems that save time while still feeling human.
You’ll Learn:
• How to use automation to deepen customer trust
• 3 emotional touchpoints to include in every automation flow
• The best tools for human-like personalization
Resources:
👉 Download the Free Retention Clarity eBook → https://retentionscale.com/retention-clarity-ebook
👉 Join the VIP Retention Hub (WhatsApp) → Link in show notes https://go.retentionscale.com/retentiongrowthhub
Stop Selling Discounts. Start Selling Experiences.
Discounts might bring sales — but they don’t build loyalty.
In this episode, Manzoor Ali Khan, founder of RetentionScale, reveals how to replace price cuts with emotional value and build customers who stay for the experience.
You’ll Learn:
• Why discounts destroy long-term trust
• The Emotional Value Framework that creates lasting loyalty
• How to turn your customers into community-driven brand advocates
Real Example: How a small jewelry brand increased repeat sales by 28% without discounts.
Resources:
👉 Download the Free Retention Clarity eBook →...
Funnels That Don’t Leak: The Science of Retention-Driven Funnels
Most business funnels convert — but they don’t retain.
In this episode, Manzoor Ali Khan explains how to build a Retention-Driven Funnel that transforms every sale into a long-term customer relationship.
You’ll Discover:
• The 3 invisible layers of retention funnels — Onboard, Engage, Upsell
• Why the relationship starts after the sale
• Real examples of how small tweaks can triple lifetime value
Quick Formula:
Traditional Funnel → Ends at Sale
Retention Funnel → Onboard → Engage → Reward → Upsell → Repeat
Resources:
👉 Get the AI Funnel Blueprint...
The Hidden Cost of Chasing New Customers
Every business wants new customers — but few realize how expensive it truly is to keep chasing them.
In this episode, Manzoor Ali Khan, founder of RetentionScale, reveals the hidden cost behind customer acquisition and why focusing on retention can instantly boost your profit margins.
You’ll Learn:
• The difference between acquisition and retention ROI
• How to identify “churn leaks” that silently eat your revenue
• Simple steps to keep customers buying again and again
Case Study: How a small coaching brand tripled profits without increasing ad spend.
Re...
Why Customers Don’t Come Back (and How to Fix It)
Have you ever delivered great work, got amazing feedback… and then your client disappeared?
In this episode, Manzoor Ali Khan, founder of RetentionScale, breaks down the three invisible reasons customers don’t return — and exactly how to fix each one.
You’ll learn:
• Why onboarding after the sale matters more than before it.
• How silence kills repeat business (and what to send instead).
• Simple ways to turn clients into lifelong advocates.
Free Resource: Get the Retention Clarity eBook — your step-by-step guide to plug customer leaks and g...
