From A to Franchisee: The Podcast for Smarter Franchise Buying

12 Episodes
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By: Franchise Business Review

Franchise Business Review is the trusted, independent source for franchise research. Join FBR President and COO Michelle Rowan as she demystifies the franchise buying process. From funding to franchisee satisfaction, she covers everything you need to know about buying and running a successful franchise. Michelle’s not going it alone, either. With 20 years in market research, Franchise Business Review has insights from hundreds of thousands of franchise owners to uncover the highest-rated brands. 

The Importance of Talking to Franchisees Before Investing
#11
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Host: Michelle Rowan of Franchise Business Review
Guest: Madeleine Zook, CMO of Threshold Brands and Multi-Unit/Multi-Brand Franchisee

Summary:

In this episode, Michelle Rowan and Madeleine Zook delve into the crucial role of engaging with franchisees before committing to a franchise investment. Madeleine emphasizes that speaking with current franchisees provides invaluable insights into the realities of running a franchise, beyond what franchisors can legally disclose. This dialogue helps potential franchisees understand the financial and time commitments involved, as well as the challenges and successes experienced by...


The Dickey's Barbecue Franchise Fiasco
#10
10/06/2025

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In this episode, Michelle Rowan and Courtney Stillings discuss the complexities of franchising, focusing on the recent controversies surrounding Dickey's Barbecue. They explore the importance of transparency, the need for thorough research before investing in a franchise, and the critical role of support from franchisors. The conversation highlights the red flags potential franchisees should watch for, including deceptive practices and the significance of franchisee satisfaction. The hosts emphasize the value of data-driven decisions and the necessity of open communication between franchisees and franchisors to foster successful business relationships.

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Understanding the Franchise Disclosure Document (FDD)
#10
09/29/2025

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Host: Michelle Rowan, President and COO of Franchise Business Review

Guest: Tom Spadea, Franchise Attorney of Spadea Lignana LLC

Episode Summary

In this insightful episode, Michelle Rowan and franchise attorney Tom Spadea delve into the intricacies of the Franchise Disclosure Document (FDD). They explore its critical components, such as litigation history, initial fees, and financial performance representations, offering valuable advice for prospective franchisees. Tom shares his journey into franchising, emphasizing the importance of understanding both the franchisor's and franchisee's roles. The conversation highlights the significance...


What Makes A Good Franchisee?
#8
09/22/2025

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In this insightful episode, Michelle Rowan and Paul Pickett delve into the essential traits that define a successful franchisee. Drawing from decades of experience, Paul shares his expertise on the importance of aligning with a brand's culture, mission, and values. They discuss the critical role of emotional intelligence, team-building, and a growth mindset in achieving long-term success. Tune in to discover how focusing on customer relationships and community engagement can lead to thriving franchise ownership. Whether you're considering franchising or looking to enhance your current business, this episode offers valuable guidance and inspiration.<...


The Importance of Franchisee Satisfaction
#7
09/15/2025

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In this episode, Michelle Rowan and Anneliese Brosch delve into the critical role of franchisee satisfaction in maintaining brand health. They explore how a strong franchisor-franchisee relationship can drive success, emphasizing the importance of trust and open communication. Discover the metrics and insights that help franchise brands thrive, and learn why understanding franchisee satisfaction is key to sustainable growth. Tune in for expert advice and real-world examples that highlight the power of satisfied franchisees in building a resilient brand.

Resources:

What Does Franchise Business Review Do?Researching Franchises? How to...


Franchise Funding Options
#6
09/08/2025

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Host: Michelle Rowan, President & COO of Franchise Business Review

Guest: Ali Kraus, CMO Benetrends Financial

Episode Summary:

In this insightful episode, Michelle Rowan and Ali Kraus delve into the diverse world of franchise funding options. From traditional bank loans to innovative rollover strategies, they explore how aspiring franchisees can navigate financial challenges with confidence. Ali shares her expertise from Benetrends, highlighting the importance of understanding your financial landscape and the benefits of working with a funding partner. Whether you're considering using retirement savings or exploring...


Pros and Cons of Franchise Ownership: From a Franchisee Perspective
#5
09/01/2025

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If you're considering buying a franchise, knowing the benefits and drawbacks is important. 

Danielle Chaisson, owner of a Mr. Handyman franchise in Dover, NH (called My Handyman), gives her perspective on the pros and cons of franchise ownership. Danielle gives her perspective as a franchisee but also owns her own consulting business, which offers tax preparation, accounting, and financial services. 

Mr. Handyman is part of the Neighborly Brands family. 

Host: Michelle Rowan, President and COO of Franchise Business Review

Guest: Danielle Cha...


Understanding Franchise Models
#4
08/25/2025

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Host: Michelle Rowan, President & COO Franchise Business Review

Guest: Marissa Frois, CEO The Entrepreneur's Source

Episode Summary:

In this episode, we dive into the world of franchise business models with Marissa Frois, a seasoned expert from the Entrepreneur Source Organization. Discover the intricacies of franchising, from the partnership dynamics between franchisors and franchisees to the diverse opportunities beyond fast food chains. Learn how franchises empower individuals to achieve self-sufficiency and explore the unique and fun franchise concepts that are reshaping industries. Whether you're considering a...


Debunking Franchise Myths
#3
08/18/2025

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In this enlightening episode, we dive into the world of franchising with Katie Ingalls, a client success manager at Franchise Business Review. Together, we unravel common myths surrounding franchising, exploring whether it's truly an industry or a business model. Discover the economic impact of franchising, the misconceptions about passive income, and the importance of local ownership. Join us as we debunk myths and shed light on the franchise experience, making it less mysterious and more accessible to all. Tune in for an engaging conversation that challenges perceptions and offers fresh insights into the...


What Is Franchising?
#2
08/18/2025

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Join Michelle Rowan and Mary Ann O'Connell as they explore the fundamentals of franchising. With over 40 years of experience, Mary Ann shares her journey from being Money Mailer's first franchisee to founding FranWise, a company that helps businesses become franchises. Discover the intricacies of franchise agreements, the role of the FTC, and the differences between franchising and licensing. Whether you're a budding entrepreneur or a seasoned business owner, this episode offers valuable insights into the world of franchising. Tune in to learn how to make informed decisions and navigate the franchise landscape effectively.<...


Who Is FBR: Interview with Founder Eric Stites
#1
08/18/2025

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Host: Michelle Rowan, President and COO of Franchise Business Review

Guest: Eric Stites, Founder and CEO of Franchise Business Review

Episode Summary: The Journey of Starting Franchise Business Review

Introduction: Twenty years ago, a light bulb moment sparked the creation of Franchise Business Review. Eric Stites, then working with franchise marketing, noticed a gap in the industry: potential franchisees struggled to get honest feedback from existing owners. This realization led to a bold decision that would change the landscape of franchise research.

The...


From A to Franchisee Trailer
08/05/2025

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From A to Franchisee: The Podcast for Smarter Franchise Buying. If you're thinking about investing in a franchise - or if you're an entrepreneur looking for your next move, this is the podcast for you. Michelle Rowan, the President and COO of Franchise Business Review hosts this weekly podcast.

Franchise Business Review has all the unbiased data on franchises you need. Every week, we'll spill the tea on the franchise industry. With over 20 years in the business, we can tell you how to spot the best franchises and how to avoid...