Silverback Chatbot

17 Episodes
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By: Silverback Chatbot

SilverBack Chatbot helps businesses save time, boost sales, and improve customer experience through powerful AI automation. From website chat to SMS and email follow-ups, our tools work 24/7 to capture and convert more leads. Whether you're in real estate

Costs and Benefits of AI-Powered Chatbots
#17
Today at 2:52 PM

In this episode of Business Unboxed, Ava and Jordan uncover the real costs behind integrating an AI-powered chatbot into your business. From development and maintenance to integration with CRMs and cloud systems, they break down what truly drives the price tag—and why it can be a smart long-term investment. Tune in to learn how to budget effectively, calculate ROI, and make informed decisions before adopting AI for your customer experience strategy.


Are AI Chatbots Revolutionizing Customer Service?
#16
Today at 2:37 PM

In this episode of TechTalk Weekly, Maya and Leo explore how AI-powered chatbots are transforming customer service across industries. From smarter automation to personalized conversations, discover how chatbots are reshaping digital experiences—without losing the human touch. Tune in to find out if they’re the future of customer engagement or just another tech trend.


The Real Cost of Integrating an AI Chatbot in Your Business
#15
10/15/2025

In this episode of TechTalk Insights, hosts Liam and Emma break down the real cost of integrating an AI chatbot in business. From budget-friendly third-party tools to advanced custom-built systems, they explore every factor that influences pricing — including development, maintenance, and hidden expenses like API and data compliance fees. You’ll also learn how businesses are using AI chatbots to cut operational costs, boost customer engagement, and increase efficiency.

Whether you’re a startup or a growing enterprise, this episode will help you understand not just how much an AI chatbot costs, but how much value it can cr...


Why Every Business Needs an AI Chatbot Solution?
#14
10/14/2025

In this episode of The Growth Lab, hosts Sarah and Daniel explore how AI chatbot solutions are reshaping the way businesses connect, sell, and support their customers. From offering 24/7 instant responses to delivering personalized recommendations that boost engagement, AI chatbots are quickly becoming essential tools for modern business growth.

Discover how companies like Sephora and Domino’s have used chatbots to increase sales and customer satisfaction, and learn why every business — big or small — should integrate an AI chatbot strategy into their marketing and customer service.


How Chatbots Are Revolutionizing Sales and Marketing?
#13
10/09/2025

In this episode of TechTalk Daily, Maya and Jordan explore how Chatbots in Sales and Marketing are transforming the way businesses connect with customers. From lead generation and qualification to personalized recommendations and real-time engagement, chatbots have become powerful tools for driving revenue and improving customer experience.

Jordan explains how integrating chatbots into CRM systems and social media platforms helps brands automate responses, capture leads, and guide users through their buying journey. Maya highlights the growing role of AI-driven predictive chatbots that can anticipate customer needs, offer timely discounts, and reduce cart abandonment.

Tune in...


How Chatbots Are Revolutionizing Online Shopping?
#12
10/09/2025

In this episode of Tech Talk Daily, Emma and Ryan delve into how AI chatbots are revolutionizing the modern shopping experience. From finding the perfect pair of shoes to tracking late-night gift deliveries, chatbots are reshaping how consumers interact with online stores.

Ryan shares his hands-on experience with chatbot integrations, while Emma highlights how conversational AI brings a personal touch to e-commerce. Together, they discuss the balance between automation and human support, the growing trend of 24/7 virtual assistance, and how future chatbots could read tone, detect frustration, and tailor responses like real sales associates.

Tune...


Why AI-Powered Chatbot Solutions Matter?
#11
10/02/2025

 In this episode of The Digital Edge, Daniel and technology consultant Emma explore how businesses can transform customer experiences with AI-powered chatbot solutions. The discussion highlights the shift from scripted responses to intelligent, conversational interactions powered by natural language processing and machine learning. Listeners will learn how these chatbots boost engagement through 24/7 support, personalization, and real-time insights, while still leaving room for the human touch where it matters most. Whether you’re a business leader, marketer, or tech enthusiast, this episode reveals how AI is redefining the balance between efficiency and empathy in customer engagement. 


How are AI chatbots changing customer engagement?
#10
10/02/2025

 In this episode of Tech Talks Today, Sarah sits down with digital customer experience expert James to discuss how businesses can increase customer engagement with AI chatbots. From providing instant 24/7 support to delivering personalized recommendations, chatbots are evolving from simple FAQ tools into digital concierges. The conversation explores the right balance between automation and human touch, the benefits of hybrid systems, and how chatbot interactions generate valuable insights for improving services. Whether you’re a business leader, marketer, or tech enthusiast, this episode shows how AI is enhancing—not replacing—customer engagement. 


The Real Cost of Integrating Chatbots: Investment or Expense?
#9
09/15/2025

In this episode, we dive deep into the Cost of Integrating Chatbots and what it really means for businesses. Join Maya and Ryan as they discuss upfront expenses, hidden costs, and long-term value. From simple subscription models to advanced AI-powered solutions, they break down where your money goes and how to maximize ROI. Whether you’re a small business or a growing enterprise, this conversation will help you understand if the Cost of Integrating Chatbots is truly worth the investment.


Can an AI Chatbot Truly Replace Humans?
#8
09/15/2025

In this episode, we dive into the hot debate: Can an AI Chatbot truly replace humans? Join Sam and Alex as they explore the strengths and limitations of chatbots in customer service and business operations. From handling repetitive tasks to the irreplaceable human touch of empathy and creativity, they uncover where technology shines and where people remain essential. Tune in to discover why the future may not be about replacement, but about partnership between humans and AI Chatbot technology.


AI Chatbots Role in Increasing Sales
#7
09/02/2025

In this episode, we explore AI Chatbots Role in Increasing Sales and how businesses can leverage them for growth. From streamlining customer support to offering personalized product recommendations, chatbots are transforming the way companies engage with customers. We discuss strategies, success stories, and the balance between automation and human touch. Listeners will gain insights into maximizing conversions, improving customer satisfaction, and scaling operations effectively. If you want to understand how AI drives revenue, this podcast is for you.


Are AI Chatbots Worth the Investment?
#6
09/02/2025

Understanding the Cost of Integrating AI Chatbot  is essential for any business exploring automation. In this episode, we break down setup costs, ongoing maintenance, and scalability expenses while comparing custom versus premade chatbots. We also discuss pricing models like subscriptions and pay-as-you-go, plus the pros and cons of in-house development versus outsourcing. Finally, we explore how to calculate ROI and balance cost with quality. Tune in to learn how AI chatbots can enhance efficiency and customer experience cost-effectively.


How Chatbots Are Transforming Sales and Marketing?
#4
08/04/2025

In this episode, we dive into the benefits of chatbots in sales and marketing, uncovering how these smart tools are reshaping the way businesses interact with customers. From providing instant 24/7 support to qualifying leads and personalizing user experiences, chatbots enhance efficiency and engagement across every stage of the customer journey. We also highlight how chatbots reduce operational costs, integrate seamlessly with CRMs, and deliver valuable insights that help businesses grow. Whether you're a startup or an enterprise, this episode breaks down why chatbots are no longer optional — they’re essential.


Best CRM Systems with Chatbot Technology: Elevating Customer Experiences
#5
08/04/2025

In this episode, we explore how CRM systems with chatbot technology are transforming customer engagement and operational efficiency. The discussion highlights the benefits of chatbots in sales and marketing, such as 24/7 customer support, real-time lead qualification, and automated data collection. Listeners will learn how chatbot-integrated CRMs streamline communication, personalize customer journeys, and help businesses scale interactions without increasing workload. Whether you're a startup or an enterprise, adopting a CRM with chatbot capabilities can give you a competitive edge in today’s digital-first market.


How Chatbots Are Revolutionizing Personalized Shopping
#3
07/31/2025

In this quick episode, we explore how brands are creating a personalized shopping experience with chatbots from product suggestions and instant responses to multilingual support. We also discuss common CRM challenges and how chatbot integration can either streamline customer journeys or become a data headache. Whether you're in e-commerce or just chatbot-curious, this bite-sized breakdown gives you the essentials in 2 minutes.


The Real Cost of Integrating Chatbots in Social Media
#2
07/31/2025

In this episode, we break down the cost of integrating chatbots in social media beyond just the monthly subscription fees. From setup and AI training to long-term maintenance, we cover what truly goes into building a chatbot that works. We also touch on common CRM challenges businesses face when trying to sync chatbots with customer data, and how these hurdles can impact both cost and performance. If you're planning to add automation to your customer support strategy, this episode will help you budget smarter and avoid hidden expenses.


How AI Chatbots Are Redefining Customer Experience
#1
07/15/2025

In this episode of Tech Talks Weekly, Alex and Sam explore how AI chatbots are transforming customer service and engagement. From instant 24/7 support to personalized conversations at scale, discover how businesses across industries are using chatbots to enhance user experience, reduce costs, and build stronger customer relationships. Whether you're a business owner, marketer, or tech enthusiast — this 4-minute conversation is packed with insights on why smart automation is the future of customer interaction.

 Topics covered:

The evolution of chatbotsReal-world examples of chatbot useBenefits for both businesses and customersThe balance between automation and human touch