Behind the Mirror
Join our hosts Keith Posehn, Dafra Sanou, and Liem Vuong as they discuss issues facing marketing and growth teams that are working to unlock partnerships at scale. Each week we have a new episode covering what you need to know to grow your partner programs.
Why Innovation is Your Affiliate Advantage

This week, the Zorz team dives into a big question: how do we expand our idea of what affiliate marketing can be? In this episode, Keith Posehn, Dafra Sanou, and Liem Vuong challenge the standard view of affiliate programs as coupon-driven or loyalty-heavy. They explore how innovative affiliates can build trust and relevance, open up mass media opportunities, and help brands show up in unexpected, high-impact ways.
You’ll hear:
• Why the right partner can help you reach audiences you never thought possible
• How relevance and trust fuel each other — and how affiliate programs c...
Horror Stories in Affiliate Marketing

In this episode of Behind the Mirror, Keith Posehn, Dafra Sanou and Liem Vuong tackle a question that just won’t quit: Is affiliate marketing scammy? They dig into the roots of this perception, drawing on years of experience leading high-performing programs at companies like Uber, navigating fraud, and dealing with misaligned incentives.
You’ll hear personal horror stories (think 4am CEO calls and clawed-back commissions), explore what actually makes a program vulnerable, and learn why the structure and values of your affiliate strategy matter more than ever.
Whether you’re a CMO skeptic...
Building Trust Is The Key to Marketing Success

In this episode of Behind the Mirror, Keith Posehn, Dafra Sanou, and Liem Vuong explore why trust isn’t just a marketing buzzword - it’s the foundation of long-term brand growth. They unpack how brands can reinvent themselves by leveraging credibility through partnerships and influencer collaborations, the role of incrementality in reaching new markets, and why authentic advocacy outperforms traditional tactics. Whether you’re navigating brand repositioning or scaling partner programs, this conversation offers clear insights on how trust drives performance, loyalty, and lasting impact.
Lessons from Penguin Gate: Scaling Partnerships Without Breaking Trust

Keith Posehn, Dafra Sanou, and Liem Vuong pull back the curtain on what it really takes to scale an affiliate or referral program. From managing risk and fraud to structuring incentives that actually work, they share battle-tested insights, including what went down during Uber’s infamous “Penguin Gate.” Tune in for lessons on trust, alignment, and the fine line between growth and chaos.
Enhancing Partnerships for Greater Impact

In this episode, we’re talking how to craft the right incentives for your partners to create growth. The structure you set can either drive real performance or quietly drag down your program.
We get into how tiered bonuses can unlock more revenue, when to lower commissions, and what it takes to shift partners from passive to proactive. Sometimes a small change in how you reward partners can turn uninvolved, low-value affiliates into high-value partners vested in your brand mission & strategy.
Hosted by Keith Posehn, Dafra Sanou, and Liem Vuong
Behind the Mirror: A New Marketing Perspective

In this episode, we dive into the complex world of marketing attribution and why it's time to move beyond outdated models like last-click. We unpack the limitations of multi-touch attribution and what it actually means to measure value in today’s performance-driven landscape.
We also explore how brands can rethink how they reward partners - shifting from what's easiest to track to what truly drives impact. From integrating offline efforts and emerging partnerships, to reworking internal mindsets around affiliate marketing, we talk through what it takes to stay relevant and responsive in a fast-changing space.
An...