TubbTalk: Wired for Connection

In this episode, Vera and Lenka are joined by Olivia Donnell. She’s the Director of Channel Sales for EMEA at 1Password. She's built an incredible career driving growth, inclusion and collaboration in the channel space. And she's done it all while staying true to herself.

She tells them how she got started in the industry and why women can succeed in tech roles. She shares the challenge of explaining to people new to the industry what it used to be like, and why we need to keep talking about diversity.

Olivia shares how she’s de...

In this episode, Vera and Lenka are joined by Jessica Holmes. She’s the Senior Manager of Partner Care at ConnectWise. She leads a global team dedicated to turning complex partner challenges into solutions - and with nearly a decade in the MSP world, she knows what it takes to support people through the tough stuff and help them thrive.

Her own career path took a big turn when a leader saw her potential and encouraged her to step into something new - a reminder of just how powerful it can be when someone believes in you.

In this episode of Wired for Connection, Lenka and Vera are joined by Michelle Coombs. With 25+ years of experience, Michelle specialises in transforming IT operations and service delivery for MSPs and internal IT teams. Her expertise combines business performance management, IT service  management, and leadership development.

She focuses on helping MSPs move from "in the business" to "on the business" thinking while addressing operational costs and customer satisfaction challenges. Her mission to eliminate "Wild West Service Desks" and create streamlined Service Control Centres demonstrates her strategic approach to operational transformation. 

She shares how she got st...

In this episode, Vera and Lenka are joined by Melissa Hockenberry, owner of First Things First Training and Consulting. Melissa brings over thirty years of industry insight to her work.

She’s spent two decades in the MSP space and an impressive eighteen plus years at Autotask and Datto. Melissa is passionate about helping MSPs strengthen relationships, retain customers, and unlock sustainable revenue, all while staying true to her values.

Melissa shares a fun fact about herself and how she got into the tech industry. She explains why it’s important for her to create conn...

In this episode of Wired for Connection, Lenka and Vera are joined by Isobelle Coventry. She leads MA and Expansion Efforts at Evergreen Services Group acrossthe UK and Ireland, spending her time building relationship within the MSP community, helping business owners navigate what can be often a deeply personal transition.

Her background in private equity gives her a sharp eye for business, but it's her people-first mindset that truly sets her apart. She's passionate about legacy and growth and finding the next great MSP partner.

Isobelle shares a fun fact about herself, what she does...

In this interview, Lenka and Vera are joined by Andrew Wallace. He leads the team at Smileback, which is now part of ConnectWise. He’s an IT Nation Evolve facilitator and SME and helps drive the broader product management practice at ConnectWise.

Andrew shares what he enjoys doing outside of work, how he fell into tech by accident and his journey in the tech industry, as well as how his studies in philosophy and journalism helped him to better understand customer needs.

He talks openly about why you should be in the room where the co...

In this episode of Wired for Connection, Vera and Lenka talk to Amanda Stewart. She’s the managing director and CTO of Illuminate, an Edinburgh-based MSP with a big heart and even bigger mission.

Amanda is also a trailblazer in encouraging young women into tech and she recently became chair of the Advancing Women in IT group of GTIA.

Amanda shares her journey in the tech space and some of the early challenges she faced as a woman in IT. She discusses peer groups, the managers who inspired her and the ones who taught her wh...

Welcome to episode one of Wired for Connection! This is a TubbTalk spinoff show, hosted by Operations Manager Lenka Koppova and Vera Tucci, the co-founder and CEO of T-Consulting, an MSP and COMIT.

Vera is a passionate advocate for diversity, inclusion, and authentic leadership in the IT and MSP space. Inspired by a conversation she had with Lenka and Team Tubb’s Kareena Barat, Vera agreed to be the co-host of this new show. 

Wired for Connection isn't just a podcast; it's a mission. It creates a space for every perspective and voice in tech. And...