Only Human After All

10 Episodes
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By: James Thomas

Step behind the scenes of hospital life with Only Human After All, a heartwarming and insightful podcast that introduces you to the extraordinary people who make healthcare happen. Hosted by Dr. James Thomas, a Deputy Medical Director, and Andrea Clegg, an Associate Director of Nursing, this series uncovers the personal stories of the individuals working tirelessly in our hospitals. Each episode shines a spotlight on a different member of the team, from surgeons and therapists to porters and IT staff. Through candid conversations, James and Andrea delve into their guests’ lives, exploring their childhoods, influences, passions, and the unique journeys th...

Neelakshi Armugam: Radiology, Representation and Really Good Cake
#12
Yesterday at 7:10 PM

In this inspiring episode of Only Human After All, we meet Dr Neelakshi "Neela" Armugam – Radiology Registrar, newly appointed Chief Registrar and all-round warm and wise presence at Sherwood Forest Hospitals. Neela shares her fascinating journey from a Mauritian family of nurses to becoming a doctor in a specialty she clearly loves. She opens up about her hopes for junior (or rather, “resident”) doctors, the importance of being seen and valued, and the power of food, gardening, and cake to build belonging.


Nicki Williams: Nursing, Advocacy and Relentless Heart
#11
06/22/2025

In this inspiring episode, we meet Nicki Williams, a passionate and compassionate arrhythmia nurse specialist who opens up about her journey through cardiology, patient advocacy and life as a mum navigating serious health challenges at home. From supporting patients with complex heart rhythms and life-limiting conditions to her powerful volunteer work with POTS UK including a recent visit to Parliament, Nicki shares how listening, educating and empowering are at the heart of everything she does.

We explore how she turned early career rejection into a thriving vocation, why she’s aiming for a PhD and how her ex...


Amanda Barrett: A Nurse’s Journey from Bedside to Blueprint
#10
06/08/2025

In this episode of Only Human After All, we meet Amanda Barrett, a nurse by background who now leads major improvement projects across diagnostics.

Amanda talks about her personal journey from ward leadership into project management, and how her nursing identity continues to shape her work. She gives a behind-the-scenes look at the creation of the new Community Diagnostic Centre in Mansfield, a project that will deliver faster and more accessible tests in a welcoming community setting. Amanda shares the complexities of designing a new healthcare facility from scratch, her passion for patient-centred improvement, and the emotional...


Tom Palmer: Balancing the Books and Breaking the Mould
#9
05/26/2025

This week on Only Human After All, we meet Tom Palmer—an NHS financial controller with a surprising story.

Tom shares how a love of maths and a leap into a finance apprenticeship led him into a decade-long NHS career. Along the way, he’s learned that good financial leadership isn’t about saying no—it’s about working alongside clinical teams to enable better care.

He opens up about being an introvert in a collaborative world, overcoming a childhood stammer, and finding pride in helping turn spreadsheets into scanners and ideas into impact. This is a warm...


Janine Foxhall: Policing to Patient Flow
#8
05/11/2025

In this episode, we meet Janine Foxhall, the Associate Director of Operations for Urgent and Emergency Care. Join us as we explore Janine's journey from studying languages to an unexpected career in the police force and her vital role in ensuring smooth patient flow through the hospital.

Discover the intricate balance Janine and her team maintain, coordinating with various partners to facilitate efficient patient discharge, while prioritizing their well-being and personal needs. Janine shares her insights on the human element of healthcare, emphasizing the significance of understanding individual stories and maintaining seamless communication within the hospital environment.<...


Laura Fisher: Making the Digital Leap
#6
04/29/2025

In this episode, hosts James Thomas and Andrea Clegg sit down with Laura Fisher, Head of Operational Change for the Digital Electronic Patient Records Programme at Sherwood Forest Hospitals.

Laura’s story is one of transformation — both personal and organisational. Starting out as an Operating Department Practitioner, she now plays a key role in leading the trust through one of its biggest shifts: the move from paper to digital. But behind the systems and strategy is a story about people — about bringing staff with you, overcoming doubt, and making change feel possible.

This is an honest...


Liz Franklin: Empathy, Faith and Healing
#5
04/13/2025

In this episode of "Only Human After All," hosts James Thomas and Andrea Clegg delve into the inspiring journey of Liz Franklin, a hospital chaplain who enriches lives at Sherwood Forest Hospitals. Discover how Liz transitioned from a career in social work and mental health to becoming ordained in the Church of England.

Through candid conversations, Liz shares her unique path to chaplaincy, highlighting the integral role of spirituality and holistic care in supporting patients and staff. Her story sheds light on the joys and challenges of being a chaplain in a hospital environment, emphasizing the importance...


John Tansley: Rethinking Patient Safety in Human World
#4
04/02/2025

In this episode of Only Human After All, hosts James Thomas and Andrea Clegg sit down with John Tansley, the Clinical Director for Patient Safety—a man on a mission to transform how hospitals approach safety. John shares his journey from anaesthetist to patient safety specialist, revealing how his passion for systems thinking and problem-solving led him to step away from direct clinical care and into a role that reshapes how hospitals learn and improve.

He challenges the old blame culture and champions a more systemic, forward-thinking approach. With candid reflections on the emotional shifts of leaving fr...


Andros Navarro: Communications from Cancun to the NHS
#1
03/31/2025

In this episode of Only Human After All, hosts James Thomas and Andrea Clegg sit down with Andros, a Mexican-born Communications Officer at Sherwood Forest Hospitals.

Andros shares his inspiring journey from Cancun to the UK, offering insight into the power of storytelling in healthcare. Passionate about bridging generational and cultural gaps, he reveals how creativity and effective communication can transform patient experiences and workplace culture.

This uplifting conversation sheds light on the often-unseen roles that keep the NHS running and the importance of embracing diversity in healthcare. Don’t miss this inspiring story of am...


Vicky Malia: Engagement and Connecting with the Patient Experience
#1
03/31/2025

Welcome to the latest episode of Only Human After All, where we delve into the lives of those who work behind the hospital doors. Join hosts James Thomas and Andrea Clegg as they introduce Vicky Malia, the Divisional Lead for Operational Development and Engagement within the Surgery Division.

In this episode, Vicky shares her unique journey into her niche role, offering insights into the impact of non-clinical staff in healthcare. From fostering strong relationships to staying connected with the patient experience, Vicky's role is vital in supporting the clinical staff and ensuring effective healthcare delivery.

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