Better Marketing

39 Episodes
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By: Tracy Heatley

Welcome to Better Marketing – Marketing Magic in Minutes, the essential podcast for growing service-based business owners ready to make a significant impact with their marketing and AI! Hosted by Tracy Heatley, a Chartered Marketer and one of the world’s first CIM Certified AI Marketing Specialists, this show delivers concise and actionable marketing insights that are quick to implement. Each short episode is packed with straightforward marketing strategies, the latest trends in AI and digital marketing, how-to guides, and quick tips you can apply immediately to grow your business, attract more customers, and stand out in a crowded marketplace. Whether you...

Stop Selling & Start Solving
#38
Today at 7:00 AM

In this episode of Better Marketing, Marketing Magic in Minutes, I’m talking about a powerful mindset shift that can transform your marketing results.

When you stop trying to sell and start focusing on solving your clients’ problems, everything changes. By positioning your services as solutions, you build trust, reduce objections, and make your marketing feel more natural and authentic.

I’ll share real examples, including how one of my clients, a psychotherapist, completely turned her marketing around just by reframing her message. We’ll look at how to use language that truly speaks to your clie...


Marketing Momentum: How to Keep Going When You Feel Like Giving Up
#37
11/12/2025

In this episode of Better Marketing, Marketing Magic in Minutes, I’m exploring one of the biggest challenges service-based business owners face: maintaining momentum in their marketing.

It’s so easy for marketing to take a back seat when you’re busy delivering your services. Before you know it, the consistency slips, and it becomes harder to get back on track. But you’re not alone; even the most successful business owners experience this kind of marketing fatigue.

In this episode, I’ll share practical ways to stay consistent, keep your goals clear, and create simple mark...


Creativity in Marketing: Even the Most Analytical Can Be Creative
#36
11/05/2025

In this episode of Better Marketing, Marketing Magic in Minutes, I’m talking about creativity in marketing and why it’s not just for designers or artists!

Creativity is something we can all tap into, no matter our role in our business. Whether you’re a strategist, analyst, or business owner, creative thinking can open up new ways to connect with your audience and make your marketing stand out.

I’ll share how a few small mindset shifts can help you unlock your own creativity. We’ll also look at a real client story that shows just...


Marketing Strategy vs Marketing Plan: What’s the Difference?
#35
10/29/2025

In this episode of Better Marketing, Marketing Magic in Minutes, I’m breaking down the vital difference between your marketing strategy and your marketing plan.

It’s something many business owners mix up, but understanding the difference can make a massive impact on your results. Your marketing strategy is all about the what and the why: what you’re aiming to achieve and why it matters. Your marketing plan, on the other hand, is about the how and the when, the practical steps that bring your strategy to life.

When these two aren’t clearly defined, it’s e...


Is Imposter Syndrome Sabotaging Your Marketing?
#34
10/22/2025

In this episode of Better Marketing, Marketing Magic in Minutes, I’m tackling a topic that so many business owners quietly struggle with — imposter syndrome.

If you’ve ever doubted your own abilities or felt like you’re not “good enough” to put yourself out there, you’re not alone. Imposter syndrome can significantly hinder your ability to market your business confidently and consistently.

I’ll discuss the origins of these feelings, their impact on your visibility and results, and, most importantly, how to overcome them. I’ll share practical tips to help you rebuild confidence, show up...


ChatGPT Explained: Free vs Paid, GPT-3.5 vs GPT-4 vs GPT-4o vs GPT-5
#33
10/15/2025

In this episode of Better Marketing, Marketing Magic in Minutes, I’m talking about the key differences between the free and paid versions of ChatGPT and why that really matters for your business.

If you’ve ever wondered whether upgrading to the paid version is worth it, this episode is for you. I’ll share my insights as a Chartered Marketer and AI Marketing Specialist on how investing a small amount can make a big difference to your marketing results.

We’ll look at the limitations of the free version, the extra benefits of the paid plan...


The Long Game: How to Market for Sustainable Growth
#32
10/08/2025

In this episode of Better Marketing, Marketing Magic in Minutes, I’m focusing on why marketing should always be seen as a long game if you want true, sustainable growth.

It’s easy to get distracted by quick wins or the latest trends, but lasting success doesn’t come from short-term tactics. Instead, it comes from consistency, clarity, and a firm commitment to your marketing over time.

I’ll share why it’s so essential to build a strong foundation before trying to scale, and how stabilising your marketing activity gives you the confidence and credibility...


How To Prioritise When Everything Feels Important
#31
10/01/2025

In this episode of Better Marketing, Marketing Magic in Minutes, I’m diving into the importance of prioritising your marketing when you’re running a service-based or professional service business.

It’s so easy to feel overwhelmed when everything seems urgent and every task feels like a priority. The truth is, if everything is a priority, then nothing really gets the attention it deserves. That’s why clarity is so essential because with clarity comes confidence, and with confidence comes results.

I’ll walk you through some simple frameworks that make it much easier to decide wher...


Building Trust Through Transparency
#30
09/24/2025

In this episode of Better Marketing, Marketing Magic in Minutes, I’m talking about why building trust through transparency is one of the smartest things you can do for your business.

Being open and honest in your marketing isn’t just the right thing to do; it’s also incredibly powerful for your reputation. When you show transparency, you make it easier for people to connect with you, feel confident in your services, and ultimately choose to work with you.

In a world where customers are bombarded with sales messages, being clear, upfront, and authentic helps y...


Marketing Metrics That Matter: What To Measure and Why
#29
09/17/2025

In this episode of Better Marketing: Marketing Magic in Minutes, I’m diving into the importance of marketing metrics, especially for service-based and professional services businesses.

Here’s the thing: if you’re not measuring your marketing, you’re guessing. And guesswork can be dangerous, particularly for small businesses where every pound counts. Without the correct data, it’s easy to waste time, energy, and money on things that aren’t actually moving your business forward.

I’ll be sharing why it’s vital to focus on the metrics that really matter. Not just the surface-level num...


Creating a Marketing Plan You’ll Actually Stick To
#28
09/10/2025

In this episode of Better Marketing, Marketing Magic in Minutes, I discuss creating a marketing plan that is both effective and sustainable, a common challenge faced by many entrepreneurs. This episode addresses the necessity of developing a strategy that one can adhere to over time. I elucidate the reasons why numerous marketing plans are ultimately relegated to obscurity, including their inherent complexity and lack of alignment with tangible business objectives.

I explore the critical components of an effective marketing plan, emphasising the importance of clear goals, realistic tactics, and a consistent rhythm of activity. Furthermore, I discuss...


What Makes Marketing Work (And What Doesn’t)
#27
09/03/2025

In this episode of Better Marketing, Marketing Magic in Minutes, I share my thoughts on today's discourse, which revolves around the essential elements that render marketing efficacious, juxtaposed with those that do not and delve into the myriad pitfalls that beset marketing efforts, notably the absence of a clear strategy, inconsistent activity, targeting an inappropriate audience, and the prevalence of a mismatched message. These inadequacies often lead businesses to feel as though they are engaging in futile attempts to achieve their objectives.

I elucidate the pivotal factors that contribute to successful marketing, including clarity of purpose, consistent...


Understanding Your Ideal Customer: Beyond the Buyer Persona
#26
08/27/2025

In this episode of Better Marketing, Marketing Magic in Minutes, I delve into how one's ideal customer extends beyond mere demographics and job titles; it requires a profound understanding of their challenges, values, and decision-making processes. In this episode, I elucidate the inadequacies of superficial buyer personas and advocate for a more nuanced approach to customer profiling.

By delving into the specific problems that keep customers awake at night and the objections they harbour towards purchasing services, we can cultivate marketing strategies that resonate authentically with our target audience, alongside actionable methods for acquiring this critical information...


Networking as a Marketing Strategy
#25
08/20/2025

In this episode of Better Marketing, Marketing Magic in Minutes, I talk about networking and how its serves as a potent marketing strategy. I elucidate that networking transcends the mere exchange of business cards; it embodies the cultivation of trust and the establishment of meaningful relationships that are instrumental in the growth of one’s business.

Through my extensive experience of over two decades in orchestrating networking groups, I share insights into how genuine interactions can elevate one’s personal brand and enhance overall business success and the necessity of shifting the focus from mere sales pitches to f...


The Real Reason Your Marketing Isn’t Working
#24
08/13/2025

In this episode of Better Marketing: Marketing Magic in Minutes, I’m talking about why getting your marketing foundations right is absolutely essential. Just like building a house, if you skip the groundwork, everything you build on top is likely to crumble and your marketing results will suffer.

I’ll walk you through some common red flags that tell me a marketing strategy isn’t working, like poor engagement, wasting money on ads that don’t deliver, or not really knowing who your target audience is. We’ll look at why it’s so important to pause, take a step b...


What a Strong Personal Brand Really Means
#23
08/06/2025

In this episode of Better Marketing, Marketing Magic in Minutes, I’m exploring the paramount significance of personal branding in the contemporary marketplace.

A robust personal brand transcends mere logos and visual elements; it embodies one's reputation, values, and the emotional resonance one evokes in others. I emphasise that individuals do not solely purchase products or services; instead, they invest in the essence of who we are as professionals.

I also share practical methodologies for developing a personal brand that embodies authenticity and consistency, which are crucial for establishing trust and credibility.

Ultimately, a w...


Using Authenticity To Build Trust In Your Marketing
#22
07/30/2025

In this episode of Better Marketing, Marketing Magic in Minutes, I talk about authenticity, it is the name of the game in today’s marketing world, and trust me, it’s not just a buzzword, it's the real deal if you wanna connect with your audience and grow your business.

But what does it mean to be authentic? It’s not about spilling your guts online or being overly raw; it’s more about showing up consistently, staying true to your brand voice, and keeping it real with your values. We dive into why trust is the foundati...


Stories That Sell - Real People With Real Results
#21
07/23/2025

In this episode of Better Marketing, Marketing Magic in Minutes, I dive into the nitty-gritty of why stories are essential in marketing today.

When it comes to making an impact, nothing beats hearing actual success tales from folks like you and me. So, we’re sharing some juicy stories that show how the right strategy can turn a struggling business into a success story, all without breaking the bank. We're talking real results from real people, who went from feeling overwhelmed to crushing their goals, all thanks to a sprinkle of mindset magic and consistent effort.

...


Build a Brilliant Brand Without a Big Budget
#20
07/16/2025

Building a killer brand doesn’t have to drain your wallet, and that’s the real tea we’re spilling today.

In this episode of Better Marketing, Marketing Magic in Minutes, I take a deep dive into how to craft a brilliant brand without busting your budget. Spoiler alert: it all comes down to having a solid strategy and knowing your audience like the back of your hand. Forget the flashy ads and expensive campaigns; it’s about being relevant and trustworthy to your customers.

So, if you’re a small business owner wondering how to make a...


Overcoming Sporadic Marketing Syndrome™
#19
07/09/2025

In this episode of Better Marketing, Marketing Magic in Minutes, I talk about breaking free from what I like to call "Sporadic Marketing Syndrome."

You know the drill: one minute you’re riding high on a marketing wave, and the next, you’ve vanished like your last diet plan. We dive into why this happens, especially for small business owners juggling a million things at once. Spoiler alert: it’s all about consistency and having a game plan that doesn’t fall apart when life throws you a curveball.

By the end, you’ll be armed with...


The Magic Of A Marketing Mindset
#18
07/02/2025

In this episode of Better Marketing, Marketing Magic in Minutes, I dive into the magic of having a marketing mindset!

This episode is all about how the right mindset can be the secret sauce that takes your marketing game from zero to hero. I’ve seen it time and time again with my clients, no matter how stellar your strategy is, if your mindset isn’t on point, you might as well be trying to sell ice to an Eskimo.

I talk about the importance of confidence, clarity, and consistency in your marketing efforts, and how...


Leveraging AI for Predictive Analytics in Marketing
#17
06/25/2025

In this episode of Better Marketing, Marketing Magic in Minutes, we explore how predictive analytics is the name of the game today, and trust me, it’s a total game changer for marketing.

We’re diving deep into how you can use AI to forecast customer behaviour and spot trends like a pro. Forget the days when only the big dogs had access to this kind of insight; now, even small businesses can get in on the action. We’ll chat about how using data smartly can help you make decisions with confidence and ditch the guesswork.

A...


Revolutionising Customer Service with AI: Real-World Application
#16
06/18/2025

In this episode of Better Marketing, Marketing Magic in Minutes, I'm diving into the nitty-gritty of how AI is revolutionising customer service. I explain how small businesses can leverage this technology to deliver exceptional customer experiences without compromising the human touch.

I’ll be sharing real-world examples of AI tools that're making waves, from chatbots that handle FAQs like pros to email systems that keep your customer connections strong, even when you're away.

But hold up, it's not all sunshine and rainbows; we’ll also discuss common pitfalls to avoid, such as over-automating and neglecting thos...


Influencer Marketing in the AI Era
#15
06/11/2025

This episode of Better Marketing, Marketing Magic in Minutes, is about how influencer marketing is still a business powerhouse. However, AI is shaking things up with a shiny new twist and making it much smarter.

I'll discuss how to blend old-school influencer strategies with the futuristic tools AI offers, helping you snag influencers who resonate with your brand and audience. Trust and authenticity are key here; it’s not just about the celebs but also those micro and nano influencers who can pack a punch for your small business.

Plus, I share tips on picking th...


Beyond AI: Integrating Traditional and Digital Marketing Strategies
#14
06/04/2025

This episode of Better Marketing, Marketing Magic in Minutes, revolves around the classic dance between traditional marketing and the vibrant new realm of digital and AI. We’re exploring why it’s essential to merge these two, so we don't get lost in the digital shuffle.

Trust me, the true marketing magic occurs when we establish a solid strategy first, think of it like constructing a house; you can't merely slap on some wallpaper and then call it a day.

I share ideas for identifying your ideal customer, refining your goals, and ensuring that every mark...


AI Ethics in Marketing: Navigating the New Frontiers
#13
05/28/2025

In this episode of Better Marketing, Marketing Magic in Minutes, we're diving deep into the nitty-gritty of using AI in marketing, and trust me, it's a big deal. We're all about unlocking the magic of AI, but let’s be real, just because we can whip up some slick content with a click doesn’t mean we should throw ethics out the window.

I’m passionate about maintaining responsibility, so we’ll discuss how to balance trust with our customers while staying compliant with the law. We’ve got tips on avoiding bias, being transparent, and ensuring that our A...


Six Proven Strategies With A LinkedIn Expert Pam Case
#12
05/21/2025

In this episode of Better Marketing, Marketing Magic in Minutes, we dive deep into the LinkedIn jungle with the one-and-only Pam Case, our go-to gal for LinkedIn savvy.

Pam lays out six killer strategies to snag your dream clients right off the platform. Whether you’re a total newbie or a seasoned pro, we promise you can snag at least one golden nugget from this chat—maybe even six!

Pam has the lowdown on turning those first-degree connections into valuable relationships, and trust me, you don’t want to miss her tips on using groups and ev...


The Human Touch in AI – Balancing Automation and Personalisation
#11
05/14/2025

In this episode of Better Marketing, Marketing Magic in Minutes, I explain the essential balance between maintaining that human touch in your marketing while riding the AI wave.

With automation on the rise, it’s tempting to let AI take the wheel, but hold up—that warmth and empathy? They're totally irreplaceable. I'll describe how AI can speed up your processes, but can’t replicate that personal connection your audience craves.

Whether crafting content or handling customer interactions, we’re all about blending smart tech with genuine engagement. So, let’s explore how to harness AI without...


Form Ideas to Impact A Smarter Way to Create Content With AI
#10
05/07/2025

In this episode of Better Marketing, Marketing Magic in Minutes, I help flip the script on how you see AI, not as some robot overlord, but as your personal marketing assistant, ready to help you brainstorm and smooth out those rough drafts.

Who hasn’t stared blankly at a screen wondering where to start? We’re discussing how AI can zap away that overwhelming nitty-gritty of life, especially for using AI as small business owners juggling a million things at once.

By the end, you’ll feel more ready to harness your writing game, whether planni...


Enhancing Customer Engagement with AI
#9
04/30/2025

In this episode of Better Marketing, Marketing Magic in Minutes, I dive into how AI can seriously enhance customer engagement, making interactions smarter, faster, and more meaningful. Whether you're entirely new to AI or just looking to sprinkle in some tech magic, we have the lowdown on practical tips to kickstart your journey. Think personalised content that feels like a warm hug for your customers, and insights that help you anticipate their needs before they even realise what they want. Plus, we’ll discuss the importance of maintaining authenticity and ethics in this AI-driven world—because trust is the name...


AI Marketing Foundations Building An Effective AI Strategy
#8
04/23/2025

In this Marketing Magic in Minutes episode, I’m unpacking how AI is shaking things up—from analysing data and predicting trends to automating the stuff you don’t have time for.

Think of AI as your always-on marketing sidekick. But here’s the catch: it only works if you’ve got a smart strategy. I’ll walk you through setting clear goals, choosing the right tools, and using AI to support your business, not just add noise.

We’ll also touch on the ethical side because responsible marketing is smart marketing. Let’s unlock the power of AI...


Connecting with Your Customers - The Power of Digital Conversations with Richard Singleton
#7
04/16/2025

Connecting with your customers has never been more important—and that’s exactly what we’re diving into in this episode of Marketing Magic in Minutes. The brilliant Richard Singleton joins me from whY-us? Digital Marketing to explore the power of real, authentic digital conversations.

We’re talking about more than just posting—this is about creating genuine, two-way engagement that builds trust and sets you apart. Richard shares some fantastic insights that’ll get you rethinking how you show up online.

Connect with me on LinkedIn and visit my website www.tracyheatley.com, where you can downl...


Speaking Their Language Strategies For Reaching Your Target Market
#6
04/09/2025

Ready to level up your marketing game? In this episode of Marketing Magic in Minutes, I’ll discuss the art of connecting with your audience—really connecting—by speaking their language and tapping into what actually matters to them.

It’s not just about buzzwords; it’s about aligning your message with your audience’s values and needs. Whether you’re attracting new customers or deepening loyalty, I’ll share practical strategies and real-life stories to help your message land with impact.

So, grab a brew, get comfy, and master the magic of meaningful marketing communication—tog...


Branding Brilliance Creating a Stand Out Business Identity
#5
04/02/2025

In this episode of Marketing Magic in Minutes, I’m diving into the seven core fundamentals that’ll help your brand truly shine. Branding isn’t just about a logo—it’s the heartbeat of your business.

Whether you're rebranding or starting from scratch, I’m sharing practical insights—from knowing your market to tapping into the psychology of color—all designed to help you create a brand that sticks.

So, grab your brew of choice, sit back, and let’s unlock the brilliance behind unforgettable branding. Let’s make your brand one to remember!

Connect with me...


Marketing Communications: Captivating Your Audience
#4
03/26/2025

In this episode of Better Marketing, Marketing Magic in Minutes, I explain how some brands stand out effortlessly while others struggle to get noticed.

In this episode, I’m breaking down the power of marketing communications—the secret sauce that makes your message hit the right people in the right way. It’s not just about what you say but how and to whom you say it.

We’ll cover defining your ideal customer, understanding their challenges, and crafting messages that truly resonate. No more throwing spaghetti at the wall! Clarity beats cleverness every time, so instead...


Digital Marketing Mastery: Tools and Tactics for Success
#3
03/19/2025

In this episode of Better Marketing, Marketing Magic in Minutes, I explain why digital marketing isn’t just a buzzword—it’s a lifeline for small businesses looking to thrive in today’s fast-paced world. In this episode, I’m tackling the big question: How can you make digital marketing work for you without feeling overwhelmed?

It starts with understanding the basics—like why having a killer website matters and how SEO can work its magic. But we won’t stop there! I’ll also be diving into the power of social media and why genuine engagement, not just posting f...


AI and the Future of Marketing: Transforming How We Connect
#2
03/12/2025

In this episode of Better Marketing, I’m diving into the transformative power of AI in small business marketing. As one of the world’s first CIM-certified AI marketing specialists, I want to demystify AI and show you how it can enhance your marketing efforts without replacing human creativity.

AI isn’t about taking over—it’s about working smarter. I’ll walk you through how AI tools like chatbots, predictive analytics, and AI-driven copywriting can streamline processes, improve customer engagement, and boost efficiency. Whether you’re exploring AI or looking for ways to integrate it into your existing s...


Building a Strong Marketing Strategy: Foundations for Business Growth
#1
03/04/2025

In this episode of Better Marketing, Marketing Magic in Minutes, I’m exploring the foundations of an effective marketing strategy. Having a clear plan is essential for growing your business. I’ll walk you through the key elements of a strong strategy, including defining your ideal customer, clarifying your message, and selecting the proper marketing channels.

I’ll also share a real-life client success story to show how these strategies can make a real impact. Plus, I’ve got some practical tips you can apply immediately to strengthen your marketing efforts.

Connect with me on LinkedIn...


Better Marketing Podcast with Tracy Heatley trailer - Marketing Magic In Minutes
02/28/2025

After years of running my own businesses and helping other business owners grow and scale their brands, I've learned that marketing doesn't need to be overcomplicated. Whether you're just starting out or ready to take your business to the next level, I'm here to share the magic that will make your marketing shine.

On this podcast, you'll get quick, practical advice on everything from developing a winning strategy to the latest trends, AI marketing, step-by-step guides, and my favourite tips for quick wins you can implement right away. I'll occasionally welcome expert guests to share their insights...