The NextGen Hospitality Podcast
Welcome to The NextGen Hospitality Podcast, a podcast for ambitious young people ready to kickstart a career in hospitality and grow into leadership roles. This podcast gives you the inside scoop on what it takes to rise to the top, from mastering entry-level roles to becoming a future leader in hotels, restaurants, events, and beyond. In each episode, we bring in hospitality pros—both seasoned leaders and young trailblazers—to share how they got started, the challenges they faced, and the skills that helped them stand out. Tune in for real stories and practical tips to build a career you love...
009: Crafting a Career in Hospitality with Chris Ireland

Welcome to the NextGen Hospitality Podcast with me, Paul Borg. This podcast is designed for ambitious young professionals eager to jumpstart their careers in hospitality and grow into impactful leadership roles.
Today, I’m joined by Director of Operations at IHG Resorts, Chris Ireland. In this conversation, Chris shares his extensive journey in the hospitality industry, from his early days waiting tables to his current leadership role overseeing luxury hotels.
He discusses the importance of relationships, the transition from chef to management, and the unique experiences he gained at various establishments, including West Mi...
008: People-Driven Hospitality with Mark Spanton

Welcome to the NextGen Hospitality Podcast with me, Paul Borg. This podcast is designed for ambitious young professionals eager to jumpstart their careers in hospitality and grow into impactful leadership roles.
Today, I’m joined by Mark Spanton. Mark is the General Manager of Dakota Newcastle, a luxury lifestyle hotel situated in Newcastle upon Tyne.
With a distinguished twenty-year career spanning prestigious hospitality brands such as Radisson Blu and Principal York, Mark joined Dakota in 2020 – initially as Deputy General Manager in Manchester, before receiving a promotion to General Manager of Leeds in 2021. Now sett...
007: Navigating the Hospitality Landscape with Robert Crook

Welcome to the NextGen Hospitality Podcast with me, Paul Borg. This podcast is designed for ambitious young professionals eager to jumpstart their careers in hospitality and grow into impactful leadership roles.
Today, I’m joined by Robert Crook. Robert is a seasoned Hospitality Industry professional, spending the early part of his career working in hotel operations and franchising with InterContinental Hotels Group. For 17 years he has focused on the “White Label” independent hotel management company sector with Chardon Management Ltd and Interstate Hotels and Resorts.
Robert has opened numerous hotels across Europe, recruiting top pr...
006: The Power of Passion in Hospitality with Joanne Taylor-Stagg

Welcome to the NextGen Hospitality Podcast with me, Paul Borg. This podcast is designed for ambitious young professionals eager to jumpstart their careers in hospitality and grow into impactful leadership roles.
In this episode, I’m joined by Joanne Taylor-Stagg, general manager of The Athenaeum Hotel and Residences in London. Joanne is an award-winning General Manager and hospitality leader, renowned for driving culture, operational excellence, and profitability.
Joanne shares her journey into the hospitality industry, her leadership philosophy, and the importance of team engagement. From her early days in South Africa studying law, Joanne talks ab...
005: Crafting a Career in Hospitality with James McComas

Welcome to the NextGen Hospitality Podcast with me, Paul Borg. This podcast is designed for ambitious young professionals eager to jumpstart their careers in hospitality and grow into impactful leadership roles.
In this episode, I’m joined by James McComas. James has been General Manager of Champneys Eastwell Manor Hotel and Spa since 2020, leading the team out of the pandemic and through a strategic re-positioning of the property.
His 25-year career in hospitality includes work across multiple continents leading teams of up to 300 deliver experiences across different markets. His extensive experience in Country House and ru...
004: Building Loyalty, Partnerships & a Global Career with Paul Proctor

Welcome to the NextGen Hospitality Podcast with me, Paul Borg. This podcast is designed for ambitious young professionals eager to jumpstart their careers in hospitality and grow into impactful leadership roles.
In this episode, I’m joined by Paul Proctor, Global Senior Vice President – Loyalty, Partnerships & Co-brand Credit Cards at IHG Hotels & Resorts. Paul is a highly accomplished international executive with over two decades of leadership experience across Europe, Asia, and the Americas, and is responsible for the global loyalty strategy supporting over 145 million members. He is known for developing high-performing teams and future leaders and lives betwee...
003: People & Culture Shape Hospitality with Jo Childs

Welcome to the NextGen Hospitality Podcast with me, Paul Borg. This podcast is designed for ambitious young professionals eager to jumpstart their careers in hospitality and grow into impactful leadership roles.
In this episode, I’m joined by the Jo Childs. Jo is the Human Resources Director at Aimbridge Hospitality. Jo is an inspiring and engaging HR leader with extensive experience in the hospitality and retail sectors such as YO! Sushi and Tesco. She has a track record of planning and delivering people strategies aligned with business goals in a fast-paced, customer-centric culture.
Jo shares in...
002: Growth, Leadership and Global Hospitality with David Anderson

Welcome to the NextGen Hospitality Podcast with me, Paul Borg. This podcast is designed for ambitious young professionals eager to jumpstart their careers in hospitality and grow into impactful leadership roles.
In this episode, I’m joined by the David Anderson. David has more than 25 years’ experience in the hospitality industry across Europe and the Indian Ocean, spanning both luxury resorts and midscale hotel portfolios. He leads the senior management and support teams to provide superior returns for hotel owners and plays a pivotal role in the company’s growth.
Prior to joining Aimbridge Interstate, David...
001: From Sales to Strategy with Carol Dodds

Welcome to the NextGen Hospitality Podcast with me, Paul Borg. This podcast is designed for ambitious young professionals eager to jumpstart their careers in hospitality and grow into impactful leadership roles.
In this episode, I’m joined by the incredible Carol Dodds. Carol previously held the role of Senior Vice President of Commercial at Aimbridge Hospitality. In this key role, Carol led revenue strategy, sales, marketing, and e-commerce, ensuring that Aimbridge's services were effectively marketed and sold, driving profitability for the company.
We'll dive into the responsibilities of a Senior Vice President of Commercial, explore ho...
The NextGen Hospitality Podcast Trailer

Welcome to The NextGen Hospitality Podcast, a podcast for ambitious young people ready to kickstart a career in hospitality and grow into leadership roles.
This podcast gives you the inside scoop on what it takes to rise to the top, from mastering entry-level roles to becoming a future leader in hotels, restaurants, events, and beyond.
In each episode, we bring in hospitality pros—both seasoned leaders and young trailblazers—to share how they got started, the challenges they faced, and the skills that helped them stand out.
Tune...