Digging Deep
The Digging Deep podcast by GFD is created for time-pressed bereavement professionals, who want the knowledge and inspiration they need to navigate a complex and evolving sector.
Upholding Trust: Financial Compliance in the Bereavement Sector With Hamza Majid
How can trust be built through financial compliance?
Financial compliance is not just about regulations - it is about trust. In this episode of âDigging Deepâ, Heather Kiteley, President and CEO of GFD, sits down with Hamza Majid from the Bereavement Authority of Ontario (BAO) to discuss financial best practices, financial compliance, and how funeral and cemetery professionals can maintain transparency.
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Cultural Shifts and the Rise of Celebratory Funerals With Wes Elmes
Is the way we say goodbye changing?
The way we honour life is changing. Families are looking for more personalized, celebratory services- but what does that mean for the bereavement profession?
In this episode of âDigging Deep,â host Heather Kiteley, President and CEO of GFD, explores the cultural shifts and the rise of celebratory funerals with Wes Elmes from Haskett Funeral Homes LTD.
Together, they explore how cultural shifts impact the increase in celebratory funerals and what it means for the sector.
Navigating the Future of Cemeteries: Trends, Challenges, and Opportunities in Ontario Part #2

Ever wonder what the future of Ontarioâs cemeteries looks like?
This weekâs podcast is part 2 of a thought-provoking two-part series showcasing an engaging panel discussion from our GFD-hosted Care & Maintenance event. Cemetery sector leaders, along with cemetery operators and managers, came together to address the evolving landscape of Ontario's cemeteries.
Moderated by GFD Board Director Bill Solomon, this insightful panel includes:
Heather Kiteley GFDâs President and CEO, Paul A. Taylor GFD Business Development Officer, and Meghan Henning, General Manager at Lakefield Cemetery.
Together, they explore key trends, challenges and op...
Navigating the Future of Cemeteries: Trends, Challenges, and Opportunities in Ontario Part #1

Ever wonder what the future of Ontarioâs cemeteries looks like?
This weekâs episode is part 1 of a thought-provoking two-part series showcasing an engaging panel discussion from our GFD-hosted Care & Maintenance event. Cemetery sector leaders, along with cemetery operators and managers, came together to address the evolving landscape of Ontario's cemeteries.
Moderated by GFD Board Director Bill Solomon, this insightful panel includes:
Heather Kiteley GFDâs President and CEO, Paul A. Taylor, GFD Business Development Officer, and Meghan Henning, General Manager at Lakefield Cemetery.
Together, they explore key trends, challenges and op...
Empowering Voices: Women Leading With Compassion in the Bereavement Sector With Rebecca Steckly

Episode #4 of âDigging Deepâ is here! In this episode, our guest is, Rebecca Steckly, Owner and Managing Director of Dreisinger Funeral Home and President of the Ontario Funeral Service Association (OFSA).
In this insightful conversation, Heather Kiteley, President and CEO of GFD, and Rebecca discuss women's experiences in the bereavement sector. They explore the journey, challenges, and progress being made towards breaking down the barriers for women in the sector.
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Resting Naturally: The Rise of Green Burials and Sustainable End-of-Life Choices With Amanda Kelly

This week, Heather is exploring the trend of âgreen burialsâ with an intriguing conversation about: âResting Naturally: The Rise of Green Burials and Sustainable End-of-Life Choices.â
Our guest is Amanda Kelly, Co-Founder of Awake Ashes. Join her and host Heather Kiteley, President and CEO of GFD, as they explore the concept of resting naturally and uncover the layers beneath it.
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Visit Awake Ashes to learn more about Green Burials: https://www.awakeashes.com/
Just Deal With It: Dealing With Burnout As Funeral Directors

Join Heather Kiteley, President and CEO of GFD as she talks with Melanie MacDonald, Funeral Director and Team Lead at Weaver Family Funeral Home and a Board Member of the Ontario Funeral Service Association (OFSA). They dig into how to cope with the demands of being a funeral director and address the resulting burnout.
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Welcome to the Digging Deep Podcast!

The Digging Deep podcast is created for time-pressed bereavement professionals like you, who want the knowledge and inspiration they need to navigate a complex and evolving sector.
Follow GFD on LinkedIn!
GFD of Canada | LinkedIn
Nobody Knows Anything: The Lack of Preneed Education Among Canadians with Michelle Glendinning

The Digging Deep podcast is created for time-pressed bereavement professionals like you, who want the knowledge and inspiration they need to navigate a complex and evolving sector.
Follow GFD on LinkedIn!
GFD of Canada | LinkedIn